Product Designer Pleno - Campinas/SP

📍 Job Overview

Job Title: Product Designer Pleno

Company: Agibank

Location: Campinas, São Paulo, Brazil

Job Type: Full-Time

Category: Product Design / UX/UI

Date Posted: August 06, 2026

Experience Level: Mid-Level (Pleno)

Remote Status: On-site

🚀 Role Summary

• Design and evolve intuitive user flows and interfaces, ensuring a clear and consistent customer experience across all touchpoints.

• Contribute to the development and maintenance of the Design System, focusing on communication standards and information presentation within products.

• Utilize data analysis and user feedback to identify friction points, improve user comprehension, and drive continuous product enhancements.

• Collaborate closely with cross-functional teams to deliver end-to-end product solutions in credit, current accounts, investments, payment methods, and channels.

• Apply user research methodologies and a user-centered design approach to inform design decisions and validate solutions.

📝 Enhancement Note: The "Pleno" designation in Brazilian job titles typically signifies a mid-level professional with 2-5 years of experience, expected to work with some autonomy and contribute significantly to project execution. This role focuses on the practical application of design principles to solve user problems and enhance product usability, with a strong emphasis on clear communication within the interface.

📈 Primary Responsibilities

• Conceptualize, design, and iterate on user flows, wireframes, prototypes, and high-fidelity mockups for digital products.

• Conduct user research (interviews, surveys, usability testing) to gather insights and validate design decisions.

• Analyze user behavior data and feedback to identify areas for improvement in clarity, efficiency, and overall user satisfaction.

• Document design decisions, user flows, and contribute to the evolution of the Design System, particularly regarding communication patterns and information architecture.

• Collaborate with Product Managers, Engineers, and other stakeholders to ensure seamless product development and implementation.

• Maintain consistency in interface design, interaction patterns, and messaging across all product touchpoints.

• Stay updated on emerging design trends, best practices, and technologies, including generative AI, to inform design strategies.

• Propose and implement improvements to internal product communication guidelines, including nomenclature, instructions, and error messages.

• Ensure designs adhere to accessibility standards and best practices for digital experiences.

📝 Enhancement Note: The emphasis on "communication within the interface" and "information perception" suggests a focus on UX Writing and Information Architecture alongside traditional UX/UI design. Candidates should highlight experience in crafting clear, concise, and user-friendly copy for labels, instructions, feedback messages, and error handling.

🎓 Skills & Qualifications

Education: Bachelor's degree in Design, Interaction Design, Communication, or a related field.

Experience: Proven experience in UX Design, with a portfolio demonstrating process, reasoning, and impactful user-centric deliverables.

Required Skills:

• Demonstrated expertise in UX Design principles and methodologies.

• Proficiency in design and prototyping tools such as Figma, Sketch, Adobe XD, or similar.

• Experience conducting user research and applying user-centered design practices.

• Strong ability to communicate ideas and solutions clearly and objectively, both visually and textually.

• Keen attention to detail, critical thinking, and a strong interest in how information is perceived (labels, instructions, messages, errors, feedback).

• Understanding of accessibility standards and best practices for digital experiences.

• Familiarity with responsive design principles.

• Experience with generative AI tools.

• Ability to articulate and document design decisions. Preferred Skills:

• Experience with or strong interest in writing standards for digital products (best practices for messages, instructions, nomenclature, and tone of communication).

• Adaptability to changing priorities and diverse contexts.

• Strong collaboration skills and a desire to share knowledge and learn from others.

• Ownership mentality, taking responsibility from conception to delivery.

• Interest in contributing to and developing the team and the Design System.

📝 Enhancement Note: The "Pleno" level implies a candidate who can work independently on defined tasks and contribute meaningfully to team discussions and project strategy, not just execute assigned work. The portfolio is critical for demonstrating this level of autonomy and impact.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase a range of UX/UI design projects, detailing your role and contributions.

• Clearly articulate the problem statement, your design process, and the rationale behind your decisions.

• Highlight projects that demonstrate a strong focus on user clarity, intuitive flows, and impactful user experiences.

• Include examples of how you've used data and user feedback to iterate and improve designs.

• Present case studies that demonstrate your understanding of information architecture and clear communication within interfaces.

• Showcase your contributions to or understanding of Design Systems. Process Documentation:

• Detail your approach to user research, including methods used and how insights were translated into design solutions.

• Illustrate your workflow from initial concept and wireframing through to high-fidelity prototyping and handoff.

• Provide examples of how you have documented design decisions and contributed to internal communication guidelines or Design System components.

• Demonstrate how you track and analyze user metrics to inform continuous improvement cycles.

📝 Enhancement Note: Given the emphasis on communication and information perception, the portfolio should ideally include specific examples of how the candidate has improved the clarity of instructions, error messages, or onboarding flows through design and content strategy.

💵 Compensation & Benefits

Salary Range:

Based on market research for Product Designers (Pleno level) in Campinas, São Paulo, Brazil, the estimated annual salary range is R$ 60,000 - R$ 90,000 (approximately R$ 5,000 - R$ 7,500 per month). This estimate is derived from industry benchmarks, considering factors such as experience requirements, company size (Agibank is a significant financial institution), and the specific demands of the role.

Benefits:

• Health and well-being: Health insurance, dental insurance, free psychological and medical teleconsultation, Totalpass (gym and wellness access), meal vouchers, life insurance, and funeral assistance.

• Family support: Daycare assistance, 6 months maternity leave, 20 days paternity leave, and meal/food vouchers during leave.

• Financial: Private pension plan, Profit Sharing Program (PPR), remunerated account (automatic CDB with 100% CDI yield), credit card with 1% cashback on total invoice, employee credit with differentiated rates and terms, and FGTS withdrawal anticipation.

• Commuting & Perks: Transportation vouchers, chartered bus service for Campinas and surrounding areas (up to 50 km), free parking for drivers, and a birthday leave day.

• Additional: Digital communication fee exemption, "Dr. Pet" discount for pet health plans.

Working Hours: 40 hours per week.

📝 Enhancement Note: The provided benefits package is extensive and highly competitive for the Brazilian market, indicating Agibank's commitment to employee well-being and financial security. The salary range is an estimation; candidates should confirm specifics during the interview process.

🎯 Team & Company Context

🏢 Company Culture

Industry: Financial Services / Digital Banking. Agibank operates as a digital bank, focusing on providing accessible financial services to Brazilians through innovative technology and a customer-centric approach. This industry context implies a fast-paced environment with a strong emphasis on security, compliance, and user trust.

Company Size: Agibank is a large company, employing over 10,000 people (based on typical LinkedIn data for similar established financial institutions). This size suggests a structured organization with established processes and opportunities for career development, while also potentially involving more layers of decision-making.

Founded: Founded in 1999, Agibank has a history in the financial sector, evolving into a prominent digital bank. This longevity indicates stability and a proven track record, while its continuous innovation suggests a forward-thinking culture.

Team Structure:

• The Product team is responsible for designing and evolving solutions across various financial products, including credit, current accounts, investments, and payment methods.

• This role likely sits within a broader Product department, collaborating closely with Product Managers, Engineers, Data Analysts, and potentially other designers.

• The team structure likely supports agile methodologies, emphasizing cross-functional collaboration to deliver end-to-end product experiences. Methodology:

• Data-driven decision-making is central, utilizing metrics and user feedback to inform product strategy and design iterations.

• A strong emphasis on user-centricity, aiming to solve customer pain points and offer superior experiences.

• Agile development methodologies are likely employed, promoting iterative design and development cycles.

• Continuous improvement is a core principle, focusing on enhancing clarity, efficiency, and user satisfaction.

Company Website: https://www.agibank.com.br/

📝 Enhancement Note: The company's slogan, "lutar por uma experiência bancária que acolhe e encoraja todos os brasileiros," highlights a mission-driven culture focused on inclusivity and empowerment through financial services. This should resonate with candidates who value social impact.

📈 Career & Growth Analysis

Operations Career Level: This is a "Pleno" (Mid-Level) Product Designer role. Professionals at this level are expected to contribute independently to design tasks, possess a solid understanding of UX/UI principles and tools, and demonstrate the ability to translate user needs and business goals into effective design solutions. They are typically expected to mentor junior designers and collaborate effectively with cross-functional teams.

Reporting Structure: The Product Designer will likely report to a Product Design Lead, a UX Manager, or potentially a Head of Product, depending on the specific team structure within Agibank's Product department. They will work closely with Product Managers and Engineering teams.

Operations Impact: Product Designers at Agibank play a crucial role in shaping the customer experience across all financial products. Their work directly impacts user adoption, satisfaction, engagement, and ultimately, the bank's revenue and market position by creating intuitive, accessible, and secure digital financial solutions.

Growth Opportunities:

• Skill Specialization: Opportunity to deepen expertise in specific areas like UX research, interaction design, information architecture, or UX writing.

• Design System Contribution: Play a key role in evolving and maintaining the company's Design System, a valuable skill for career progression.

• Leadership Development: Potential to move into Senior Product Designer roles, lead design initiatives, mentor junior designers, or transition into management positions (e.g., Design Lead).

• Cross-functional Exposure: Gain experience working across various product lines (credit, investments, etc.) and collaborating with diverse teams, broadening their understanding of the financial services industry.

• "Tô de Dono" Program: Participation in this program offers long-term incentives and aligns personal growth with company success, fostering an entrepreneurial mindset.

📝 Enhancement Note: The "Tô de Dono" (I'm the Owner) program is a significant cultural differentiator, indicating that Agibank values and rewards employees who take initiative and contribute to the company's overall success. Candidates who align with this "entrepreneurial spirit" will likely thrive.

🌐 Work Environment

Office Type: This is an on-site role located in Campinas, São Paulo. The description implies a modern office environment conducive to collaboration and innovation, typical of tech-forward financial institutions.

Office Location(s): The primary office is in Campinas, São Paulo. Agibank provides chartered bus services for employees within a 50 km radius and offers free parking for those who drive, indicating a commitment to accessible commuting options.

Workspace Context:

• The environment is likely designed to foster collaboration, with spaces for team meetings, brainstorming sessions, and focused individual work.

• Access to necessary design tools and technology, including the company's established Design System and potentially generative AI tools, is expected.

• Opportunities for regular interaction with product, engineering, and business teams are inherent to the on-site nature of the role, promoting efficient communication and problem-solving.

Work Schedule: The standard work schedule is 40 hours per week, typical for full-time employment in Brazil. While the role is on-site, the company culture emphasizes results and potentially offers flexibility within the standard working hours, though this is not explicitly stated.

📝 Enhancement Note: The provision of chartered bus services and free parking highlights Agibank's effort to mitigate commuting challenges for employees in the Campinas region, making the on-site requirement more manageable.

📄 Application & Portfolio Review Process

Interview Process:

• Application & Screening: Initial review of CV and portfolio for alignment with requirements.

• HR Interview: Discussion about cultural fit, motivation, and general qualifications.

• Technical Interview(s): In-depth discussion with hiring managers and/or senior designers to assess design skills, problem-solving abilities, and understanding of UX/UI principles. This may include a portfolio review.

• Case Study/Challenge: Candidates may be asked to complete a design challenge or present a detailed case study from their portfolio, demonstrating their process and impact.

• Final Interview: Potentially with a Product Lead or Director to discuss strategic alignment and final fit.

Portfolio Review Tips:

• Structure is Key: Organize your portfolio logically, with clear project titles, dates, and your specific role.

• Tell a Story: For each project, narrate the problem, your process (research, ideation, iteration), your solutions, and the measurable outcomes or impact.

• Show, Don't Just Tell: Use visuals (wireframes, mockups, prototypes) effectively to illustrate your design thinking.

• Highlight Communication Focus: Emphasize projects where you improved clarity, user understanding, or interface messaging.

• Demonstrate Process: Detail your design methodology, including how you incorporated user feedback and data.

• Tailor to Agibank: If possible, showcase projects relevant to financial services or demonstrate an understanding of their customer base.

• Be Prepared to Discuss: Anticipate questions about your design choices, challenges faced, and how you collaborated with teams.

Challenge Preparation:

• Understand the Brief: If given a design challenge, thoroughly understand the problem statement, target users, and objectives.

• Time Management: Allocate your time wisely across research, ideation, design, and presentation.

• Focus on Process: Even if time is limited, demonstrate your thought process and how you would approach the problem.

• Articulate Rationale: Be ready to explain why you made certain design decisions, linking them back to user needs and business goals.

• Presentation Skills: Practice presenting your work clearly, concisely, and confidently.

📝 Enhancement Note: The emphasis on "clarity and impact for the user" and "communication within the interface" means interviewers will be looking for evidence of how your designs simplify complex information and guide users effectively, especially within the financial domain.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Figma, Sketch, Adobe XD (proficiency in at least one is required).

• Collaboration & Documentation: Tools for team collaboration, feedback, and potentially internal wiki/documentation platforms.

• Generative AI Tools: Experience or familiarity with AI tools for design assistance, content generation, or ideation.

Analytics & Reporting:

• User Behavior Analytics: Tools like Google Analytics, Mixpanel, Amplitude, or similar, for tracking user interactions and understanding product usage.

• Data Visualization: Potentially tools for creating dashboards or reports to present key metrics to stakeholders.

CRM & Automation:

• While not directly a CRM role, understanding how design impacts customer journeys within CRM systems may be beneficial.

• Familiarity with project management tools (e.g., Jira, Asana) for workflow management and collaboration with engineering teams.

📝 Enhancement Note: The explicit mention of "Generative AI tools" suggests Agibank is exploring or actively integrating AI into its product development lifecycle. Candidates with experience or a strong interest in this area will be highly valued.

👥 Team Culture & Values

Operations Values:

• Customer Focus ("Viver pelo cliente"): All initiatives must prioritize solving customer pain points and delivering superior experiences. Decisions are evaluated based on their impact on the user.

• Entrepreneurial Spirit ("Agir como empreendedor"): Employees are encouraged to act with ownership, initiative, and a proactive mindset, treating the company's success as their own.

• Continuous Growth ("Crescer na jornada"): A culture that values learning, direct communication, a drive for results, and a commitment to pushing beyond comfort zones.

• Data-Driven Approach: Decisions are informed by data and user insights, fostering an environment of continuous improvement and measurable impact.

• Efficiency and Clarity: Emphasis on creating simple, clear, and efficient experiences for users, reflecting in internal processes as well.

Collaboration Style:

• Cross-functional Integration: Close collaboration with Product Managers, Engineers, and other departments is essential for end-to-end product delivery.

• Direct Communication: The culture favors direct and honest feedback, encouraging open dialogue and constructive criticism.

• Knowledge Sharing: A collaborative environment where team members are expected to share learnings, best practices, and contribute to collective growth.

• Results-Oriented: While collaborative, the focus is on achieving tangible results and driving business objectives.

📝 Enhancement Note: The "Jeito Agi" (The Agi Way) emphasizes a high-performance culture that values autonomy, initiative, and a results-driven mindset, combined with a strong customer focus. Candidates should demonstrate alignment with these core values.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing User Needs with Business Goals: Designing solutions that satisfy diverse user needs while aligning with Agibank's strategic objectives and financial product complexities.

• Evolving Design System: Contributing to and maintaining a robust Design System in a rapidly growing and innovating company like Agibank.

• Incorporating Generative AI: Understanding and effectively integrating new AI technologies into the design process and product features ethically and efficiently.

• Communicating Complex Financial Information: Simplifying intricate financial concepts and product features into clear, understandable user experiences.

• Adapting to Change: Thriving in a dynamic fintech environment where priorities and product roadmaps can evolve quickly.

Learning & Development Opportunities:

• Specialized Training: Opportunities to attend workshops, courses, or conferences focused on UX research, interaction design, UX writing, or emerging technologies like AI in design.

• Mentorship: Potential to be mentored by senior designers or product leaders, and to mentor junior team members.

• Cross-Product Exposure: Gaining experience across a wide range of financial products, deepening expertise in the fintech domain.

• Design System Mastery: Developing advanced skills in creating and managing scalable Design Systems.

• "Tô de Dono" Program: Direct participation in a program that rewards ownership and long-term commitment, fostering personal and professional growth aligned with company success.

📝 Enhancement Note: The challenges presented are typical of a growing fintech company. Candidates who can articulate how they've overcome similar obstacles and view them as opportunities for growth will be well-positioned.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to simplify a complex piece of information for users in a digital product. How did you approach it, and what was the outcome?" (Focus on clarity, process, and impact)

• "How do you balance user needs with business objectives when designing a new feature or product? Provide an example." (Demonstrate strategic thinking and trade-off management)

• "How would you contribute to or evolve a Design System, specifically concerning communication patterns and information presentation?" (Highlight understanding of design systems and communication design)

• "Imagine we need to design a new feature for our investment product. What would be your first steps, and how would you involve users and stakeholders?" (Showcase your process, research approach, and collaboration skills) Company & Culture Questions:

• "What interests you about Agibank's mission to 'welcome and encourage all Brazilians' in their banking experience?" (Connect your values to the company's mission)

• "How do you embody the 'Agir como empreendedor' (Act like an entrepreneur) value in your work?" (Provide concrete examples of ownership and initiative)

• "Describe your ideal team environment and how you contribute to a culture of continuous learning and direct communication." (Assess cultural fit and collaboration style)

• "How do you stay updated on emerging technologies like generative AI and apply them to your design practice?" (Demonstrate continuous learning and forward-thinking) Portfolio Presentation Strategy:

• Structure Your Narrative: For each case study, clearly outline the problem, your role, your process (research, ideation, testing, iteration), your solutions, and the measurable results.

• Emphasize Communication Design: Highlight specific examples where your design decisions improved clarity, user understanding, or the effectiveness of interface messaging.

• Showcase Process Over Polish: While polished visuals are good, demonstrating your thought process, problem-solving skills, and ability to iterate is more critical.

• Quantify Impact: Whenever possible, use data (e.g., conversion rates, task completion times, user satisfaction scores) to demonstrate the impact of your work.

• Engage Your Audience: Be prepared to answer questions, discuss your rationale, and involve the interviewers in a conversation about your work.

📝 Enhancement Note: Expect questions that probe your understanding of the financial services industry and how design can solve specific challenges within it. Be ready to discuss accessibility and how your designs cater to a broad range of users, including those with varying levels of digital literacy.

📌 Application Steps

To apply for this Product Designer position:

• Submit your application through the provided link on Greenhouse.

• Curate Your Portfolio: Select 2-3 of your most impactful UX/UI projects that best showcase your design process, problem-solving skills, and specifically, your ability to create clear and user-friendly interfaces for complex information. Ensure it highlights your contributions to communication design and user-centered outcomes.

• Tailor Your Resume: Update your resume to emphasize keywords relevant to UX Design, Product Design, Design Systems, user research, Figma/Sketch, and any experience with financial products or AI tools. Quantify your achievements wherever possible.

• Prepare Your Presentation: Practice walking through your chosen portfolio case studies. Be ready to articulate your design decisions, the challenges you faced, and the impact of your solutions, particularly focusing on how you improved user clarity and experience.

• Research Agibank: Familiarize yourself with Agibank's mission, values ("O Jeito Agi"), products, and recent news. Understand their customer base and how their digital banking solutions aim to serve them. This will help you tailor your responses and demonstrate genuine interest.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.