Product Designer II

📍 Job Overview

Job Title: Product Designer II

Company: Happy Health

Location: Remote

Job Type: Full-Time

Category: Product Design / UX/UI

Date Posted: 2026-07-29

Experience Level: 5+ Years Professional Experience

Remote Status: Fully Remote

🚀 Role Summary

• Spearhead end-to-end product design execution for consumer and patient-facing experiences, encompassing websites, native applications, and lifecycle communications.

• Own and evolve a scalable Figma design system, ensuring consistency and quality across multiple products, sub-brands, and engineering teams.

• Collaborate closely with product leadership and engineers from initial problem definition through implementation, QA, launch, and iterative improvements.

• Drive measurable customer and business results through thoughtful design solutions informed by data, customer feedback, and experimentation.

📝 Enhancement Note: While the title is "Product Designer II", the description emphasizes significant ownership and end-to-end responsibility, suggesting a role that bridges mid-level and senior execution, particularly in a startup environment where individuals often wear multiple hats. The focus on owning the design system and directly impacting business outcomes points to a crucial, high-impact individual contributor role.

📈 Primary Responsibilities

• Design intuitive, polished, and cohesive customer and care journeys across digital and physical touchpoints.

• Translate complex customer, clinical, operational, and business requirements into clear, elegant, and actionable design solutions.

• Partner with product leadership to meticulously define problems, establish desired outcomes, and set success metrics prior to commencing design work.

• Architect, develop, document, and maintain a shared Figma design system and component libraries for scalability and consistency.

• Create scalable components, patterns, templates, tokens, and guidelines to support multiple products, sub-brands, platforms, and responsive experiences.

• Structure the Figma library to facilitate confident contributions from multiple team members while upholding design consistency and quality standards.

• Align design system components with reusable production components in collaboration with engineering to enhance scalability, development velocity, and implementation fidelity.

• Engage closely with engineers throughout the development lifecycle to ensure design feasibility, scalability, and high-quality implementation.

• Provide visual and experience QA, support launches, and actively participate in post-launch iteration based on performance data and feedback.

• Leverage customer feedback, behavioral data, experimentation, and business performance metrics to evaluate and refine designs.

• Support broader brand and creative needs across patient, marketing, and company touchpoints as required.

📝 Enhancement Note: The responsibilities clearly outline an end-to-end design ownership model, typical of early-stage or scaling startups. The emphasis on the design system, collaboration with engineering for component alignment, and direct accountability for business results highlights the strategic importance of this role beyond mere visual design.

🎓 Skills & Qualifications

Education: No specific degree mentioned; exceptional portfolio is prioritized.

Experience: 5+ years of professional product design experience, or equivalent demonstrated through an exceptional portfolio.

Required Skills:

• Outstanding visual and interaction design skills with exceptional attention to detail.

• Proven experience designing complex, consumer-facing products and multi-surface customer journeys.

• Strong systems thinking capabilities and demonstrable experience building or significantly contributing to a shared Figma design system.

• Portfolio showcasing component-level scalability, not just polished individual screens.

• Evidence of work that has delivered measurable customer or business impact.

• Experience working directly with product leaders and engineers from problem definition through implementation and launch.

• Willingness to remain actively involved during development and take accountability for the quality of the final experience.

• Proficiency in Figma, including components, variants, auto layout, variables, libraries, prototyping, and scalable file organization.

• Ability to balance customer needs, business goals, technical constraints, operational realities, and speed to market.

• Comfort working independently in a fast-moving startup environment with evolving priorities and potentially undefined briefs.

• Strong communication skills, sound judgment, curiosity, and a collaborative, low-ego approach. Preferred Skills:

• Early-stage or scaling startup experience.

• Experience in consumer health, healthcare, digital health, or other regulated products.

• Experience with wearable devices, biometric data, health insights, or data visualization.

• Experience with e-commerce, subscription products, acquisition funnels, or conversion optimization.

• Proficiency in writing clear, concise, and empathetic UX copy.

• Experience building landing pages or emails in no-code, drag-and-drop, or AI-assisted tools.

• Motion design, animation, video editing, or social media creative skills.

• Experience designing patient-facing reports or presenting complex health information in understandable and actionable ways.

• Experience extending a parent brand across multiple products or sub-brands.

📝 Enhancement Note: The emphasis on a "portfolio that demonstrates component-level scalability" is critical for operations-minded candidates. This implies a need to showcase not just aesthetic appeal but also the underlying structure, reusability, and efficiency of design solutions, aligning with operational principles of standardization and optimization.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Demonstrate end-to-end design ownership, from problem definition to measurable results, highlighting your specific role and level of accountability.

• Showcase complex, multi-surface customer journey designs that integrate various touchpoints (web, mobile, communications).

• Present evidence of building or significantly contributing to a scalable Figma design system, emphasizing component architecture, reusability, and consistency.

• Include case studies that clearly articulate how your designs have driven specific customer or business impact, supported by data and metrics.

• Illustrate your collaboration process with product leadership and engineering teams, detailing how you navigated constraints and ensured implementation fidelity. Process Documentation:

• Detail your approach to problem definition, including how you identify user needs, business goals, and technical constraints before designing.

• Explain your methodology for creating and maintaining design systems, including governance, contribution guidelines, and version control.

• Describe how you incorporate customer feedback, behavioral data, and experimentation into your design iteration process.

• Outline your collaboration workflow with engineering, from handoff to visual and experience QA, ensuring successful implementation.

📝 Enhancement Note: The explicit mention of "case study showing how something they designed moved the needle for the business" and "measurable results of the work" directly aligns with the operational focus on ROI and data-driven outcomes. Candidates must prepare to quantify the impact of their design contributions.

💵 Compensation & Benefits

Salary Range: $135,000 - $155,000 per year

Benefits:

• 100% premium coverage for employee's Health, Dental, and Vision Insurance.

• 50% premium coverage for dependents' Health, Dental, and Vision Insurance.

• 401k platform.

• Equity in the company.

• Work From Home (WFH) Stipend.

Working Hours: 40 hours per week (standard full-time).

📝 Enhancement Note: The salary range is competitive for a remote Product Designer II role in the US. The comprehensive benefits package, including full premium coverage for the employee and a significant portion for dependents, alongside equity and a WFH stipend, makes this an attractive offer, particularly for remote professionals.

🎯 Team & Company Context

🏢 Company Culture

Industry: Telehealth / Digital Health / Medical Devices (Sleep Medicine)

Company Size: Startup (implied by description, likely < 50-100 employees)

Founded: Information not provided, but described as early-stage or scaling.

Team Structure:

• Small, nimble product and marketing team focused on business growth and product development.

• Design role operates with high autonomy and leadership within this team.

• Direct peers are distributed across the continental US. Methodology:

• Data-driven approach to design, leveraging customer feedback, behavioral data, and experimentation.

• Emphasis on end-to-end ownership and accountability for design execution and business impact.

• Agile and iterative development process, common in startup environments.

• Strategic use of AI in the creative process, augmenting human judgment rather than replacing it.

Company Website: happysleep.com

📝 Enhancement Note: Happy Health is positioned as a disrupter in sleep medicine, leveraging telehealth and proprietary technology (Happy Ring) to improve accessibility and outcomes. This suggests a mission-driven culture focused on innovation, patient care, and leveraging technology for efficiency and effectiveness. The "startup" context implies a fast-paced, adaptable, and collaborative environment.

📈 Career & Growth Analysis

Operations Career Level: Product Designer II, focusing on hands-on execution and design system ownership. This role is crucial for establishing scalable design foundations.

Reporting Structure: Works closely with product leadership; reporting line not explicitly stated but implied to be within the product/marketing team.

Operations Impact: Directly influences patient acquisition, engagement, adherence, and overall customer experience, which are critical drivers of revenue and business success in a telehealth platform. The design system's scalability directly impacts development velocity and cost efficiency.

Growth Opportunities:

• Design Leadership: Potential to grow into a Design Lead or Manager role as the company scales, potentially overseeing a larger design team and strategy.

• Product Strategy: Deep involvement in problem definition and outcome setting provides a pathway to influencing product strategy more broadly.

• Specialization: Opportunity to deepen expertise in specific areas like healthcare design, data visualization, or advanced design systems.

• Cross-functional Advancement: Experience in a startup can lead to opportunities in product management, marketing, or even broader operational leadership roles due to the exposure to various business functions.

📝 Enhancement Note: For a Product Designer, growth in a startup context often means expanding scope, taking on more strategic responsibilities, and potentially moving into leadership as the company matures. The focus on a scalable design system indicates a path towards building foundational infrastructure, which is highly valued in growing operations.

🌐 Work Environment

Office Type: Fully Remote, with a physical office presence in Austin, TX.

Office Location(s): Remote (US-based), with an optional physical office in Austin, TX.

Workspace Context:

• Highly autonomous and distributed work environment, requiring self-discipline and strong communication skills.

• Access to modern design tools (Figma) and collaboration platforms.

• Opportunities for cross-functional collaboration with product, marketing, and engineering teams.

• Emphasis on work-life balance supported by remote work and flexible hours within a 40-hour work week.

Work Schedule: Standard 40-hour work week, with flexibility expected in a remote, startup setting.

📝 Enhancement Note: The remote-first nature of this role, coupled with a physical office option, offers flexibility. Success in this environment hinges on strong self-management, proactive communication, and the ability to collaborate effectively across distributed teams, mirroring the operational need for efficient communication and process adherence regardless of physical location.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Review of resume and portfolio to assess core qualifications and alignment with role requirements.

• Design Challenge/Case Study Presentation: Candidates will be asked to present a case study from their portfolio, detailing a specific design project. This will focus on problem definition, ownership, collaboration, implementation involvement, and measurable results.

• Skills Assessment: Interviews focusing on Figma proficiency, systems thinking, interaction/visual design craft, and startup adaptability.

• Cross-functional Interviews: Discussions with product leadership and engineers to evaluate collaboration style, communication skills, and cultural fit.

• Final Round: Potentially with senior leadership to discuss strategic alignment and long-term vision.

Portfolio Review Tips:

• Curate Strategically: Select projects that best showcase your experience with complex consumer products, multi-surface journeys, and, critically, design systems.

• Quantify Impact: For each project, clearly articulate the customer and business problem, your specific role and contributions, the constraints you faced, and the measurable results achieved. Use data and metrics wherever possible.

• Showcase Systems Thinking: Highlight your ability to design scalable components, patterns, and a cohesive design system. Demonstrate how your system enabled efficiency, consistency, and faster development.

• Detail Collaboration: Explain how you partnered with product managers and engineers, from ideation to implementation and QA. Provide examples of how you navigated trade-offs and ensured design fidelity.

• Tell a Story: Structure your case studies as narratives that clearly communicate the problem, your process, your solutions, and the outcomes.

Challenge Preparation:

• Deep Dive into Happy Health: Understand their mission, product (Happy Ring, telehealth platform), target audience, and competitive landscape.

• Prepare Your Case Study: Rehearse your presentation thoroughly. Be ready to answer in-depth questions about your decision-making process, trade-offs, and the impact of your work.

• Articulate Your Process: Be prepared to discuss your design methodology, how you approach problem-solving, and how you integrate feedback and data.

• Highlight Systems Contribution: If you have strong design system experience, be ready to discuss its architecture, governance, and impact on development velocity and consistency.

📝 Enhancement Note: The interview process heavily emphasizes a practical, results-oriented approach. The portfolio review and case study presentation are designed to assess not just design skill but also strategic thinking, collaboration, and the ability to deliver tangible business value – core tenets of effective operations.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Essential for all design work, including UI design, prototyping, design system management (components, variants, auto layout, variables, libraries), and collaboration.

• Adobe Creative Suite (Photoshop, Illustrator): Potentially used for asset creation, advanced image editing, or illustration, though Figma is the primary design platform.

Analytics & Reporting:

• Data Visualization Tools: Experience with tools for analyzing user behavior, A/B test results, and business performance metrics (e.g., Amplitude, Mixpanel, Google Analytics, Tableau) would be beneficial for informing design decisions.

• Reporting Dashboards: Familiarity with how design impacts metrics tracked in dashboards.

CRM & Automation:

• Marketing Automation Platforms: Experience designing for lifecycle communications (emails, in-app messages) within platforms like HubSpot, Braze, or similar.

• No-code/Low-code Tools: Experience designing landing pages or emails in tools like Webflow, Unbounce, or Mailchimp's editor.

📝 Enhancement Note: Proficiency in Figma is non-negotiable. The mention of designing for "lifecycle communications," "landing pages," and "emails" in "no-code, drag-and-drop, or AI-assisted tools" suggests a need for versatile design skills that can translate into various marketing and communication channels, often managed by marketing operations or integrated with sales operations.

👥 Team Culture & Values

Operations Values:

• Patient-Centricity: A core value in healthcare, ensuring designs prioritize patient well-being, ease of use, and positive health outcomes.

• Data-Driven Decision Making: Using analytics, feedback, and experimentation to guide design choices and measure impact.

• Efficiency & Scalability: Building robust, reusable design systems and solutions that support company growth and operational effectiveness.

• Collaboration & Low Ego: Working effectively across teams, valuing diverse perspectives, and focusing on collective success.

• Innovation: Embracing new technologies (like AI) and approaches to revolutionize healthcare delivery.

Collaboration Style:

• Highly collaborative, working closely with product leadership, engineers, and potentially marketing.

• Emphasis on clear communication, constructive feedback, and shared ownership of outcomes.

• Agile and iterative approach, with regular check-ins and feedback loops.

📝 Enhancement Note: The company's mission in revolutionizing sleep medicine delivery implies a culture that values impact, innovation, and patient well-being. The startup environment necessitates a proactive, adaptable, and highly collaborative team that can execute quickly and effectively.

⚡ Challenges & Growth Opportunities

Challenges:

• Startup Pace: Adapting to rapid changes in priorities, evolving briefs, and the need for quick, effective solutions.

• Design System Evolution: Taking an existing design system and scaling it to support multiple products and teams requires strategic planning and governance.

• Balancing Needs: Juggling customer needs, business goals, technical constraints, and operational realities under tight deadlines.

• Regulated Environment: Designing within the healthcare sector may involve navigating compliance and regulatory considerations (though not explicitly stated, it's a common factor).

• AI Integration: Effectively leveraging AI tools without compromising design quality or strategic thinking.

Learning & Development Opportunities:

• Deep Dive into Healthcare Tech: Gain significant experience in the rapidly growing digital health and telehealth sector.

• Design System Mastery: Opportunity to become an expert in building and managing scalable design systems.

• Product Strategy Influence: Grow beyond execution to influence product direction and strategy.

• Startup Growth: Experience the fast-paced growth trajectory of a startup, offering broad exposure to business operations.

• Mentorship: Potential for mentorship from product leadership with experience in scaling companies.

📝 Enhancement Note: The challenges inherent in a startup role often translate into significant growth opportunities. The need to build and scale a design system is a particularly valuable operational skill that can open doors to future leadership roles in design or product operations.

💡 Interview Preparation

Strategy Questions:

• "Describe a complex customer journey you designed. What were the key touchpoints, how did you ensure cohesion, and what was the measurable outcome?" (Focus on mapping, integration, and results).

• "Walk us through your experience building or contributing to a design system. What was your role, what were the key components, how did you ensure scalability and adoption, and what challenges did you overcome?" (Highlight systems thinking, governance, and collaboration).

• "How do you approach defining problems and setting success metrics before starting design? Can you provide an example?" (Emphasize strategic problem-solving and outcome-orientation).

• "Describe a time you had to balance competing priorities (e.g., customer needs vs. technical constraints vs. business goals). How did you make trade-offs, and what was the result?" (Assess decision-making and negotiation skills).

• "How do you collaborate with product managers and engineers throughout the design and development process? Give an example of a challenge and how you resolved it." (Evaluate teamwork and communication). Company & Culture Questions:

• "Why are you interested in Happy Health and our mission to revolutionize sleep medicine?" (Demonstrate research and alignment with company values).

• "What are your thoughts on using AI in the design process? How do you balance AI assistance with human judgment and craft?" (Assess understanding of ethical and practical AI use).

• "Describe your experience working in a fast-paced startup environment. What are the pros and cons for you?" (Gauge adaptability and comfort with ambiguity). Portfolio Presentation Strategy:

• Structure: Clearly define the problem, your role, your process, the solution (including system components), the collaboration, and the measurable results for each case study.

• Visuals: Use high-quality mockups, prototypes, and diagrams to illustrate your work. For design system projects, show component libraries, usage examples, and scalability.

• Narrative: Tell a compelling story about the project, emphasizing your critical thinking and problem-solving skills.

• Metrics: Be prepared to discuss the quantitative impact of your work. If direct metrics are unavailable, discuss how you would measure success and what KPIs you would track.

• Q&A: Anticipate detailed questions about your design decisions, trade-offs, and collaboration process. Be honest and thoughtful in your responses.

📝 Enhancement Note: The interview preparation advice is tailored to assess a candidate's ability to function effectively in an operations-critical design role within a startup. The emphasis is on demonstrating strategic thinking, measurable impact, and collaborative problem-solving, all key attributes for success in roles that drive efficiency and growth.

📌 Application Steps

To apply for this Product Designer position:

• Submit your application through the provided link on jobs.lever.co.

• Portfolio Customization: Ensure your portfolio prominently features projects demonstrating your experience with design systems, complex customer journeys, and quantifiable business/customer impact. Tailor your project selection to highlight skills most relevant to Happy Health's mission and products.

• Resume Optimization: Update your resume to clearly articulate your 5+ years of product design experience, highlighting achievements related to scalability, system design, and cross-functional collaboration. Use keywords from the job description such as "Figma," "Design Systems," "Consumer-Facing Products," and "Startup."

• Case Study Preparation: Select 1-2 strong case studies for your portfolio that best showcase your end-to-end design process and measurable results. Be ready to present these in detail during the interview process, focusing on problem definition, your specific ownership, collaboration, implementation, and outcomes.

• Company Research: Thoroughly research Happy Health, their mission, their product (Happy Ring, telehealth platform), and their position in the digital health market. Understand their patient journey and business model to better align your responses and portfolio during interviews.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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