Product Designer II

📍 Job Overview

Job Title: Product Designer II

Company: Extend

Location: Remote, U.S.

Job Type: Full-Time

Category: Product Design / UX/UI

Date Posted: 2026-04-14

Experience Level: Mid-Level (2-5 years)

Remote Status: Fully Remote

🚀 Role Summary

• Drive and enhance visual design for elegant, user-friendly experiences across consumer, merchant, and internal platforms.

• Own feature outcomes and user flows, translating requirements into high-fidelity, production-ready design deliverables in Figma.

• Collaborate closely with Product Managers, Engineering, and stakeholders to deliver persona-first, data-driven solutions.

• Leverage user research, analytics, and AI-assisted tools to iterate on designs and advocate for optimal user experiences.

• Actively contribute to and utilize the Extend Design System to ensure scalability and consistency.

📝 Enhancement Note: This role is situated within a fast-paced startup environment, requiring a designer who can independently own features from conception to production-ready assets. The emphasis on AI-assisted tools and design system contributions suggests a forward-thinking design team focused on efficiency and scalable design practices.

📈 Primary Responsibilities

• Create polished, dev-ready Figma design deliverables for end-to-end user experiences, focusing on enhancing user satisfaction at every touchpoint.

• Translate high-level product requirements into intuitive visual designs, wireframes, and interactive prototypes within Figma, utilizing the company's design system.

• Partner with Product Managers and Engineering teams to navigate technical constraints and business objectives, ensuring feasible and impactful design solutions.

• Employ user research findings, analytics data, and direct feedback to iteratively improve designs and champion the best user experience.

• Utilize modern AI-assisted design tools to streamline repetitive tasks, accelerate prototyping, and explore innovative design concepts.

• Actively participate in the evolution of the Extend Design System, contributing new components and ensuring adherence to established guidelines.

• Engage in design reviews and critiques, providing constructive feedback to peers and contributing to the team's collective design excellence.

📝 Enhancement Note: The core responsibilities highlight a blend of individual contribution and collaborative execution. The expectation to "Own Feature Outcomes" implies a need for strong project management skills alongside design expertise, with a clear focus on delivering tangible, production-ready assets within defined timelines.

🎓 Skills & Qualifications

Education: Bachelor’s degree in Design, HCI, Computer Science, or a related field, or equivalent professional experience demonstrating a strong foundation in design principles and user-centered methodologies.

Experience: 3+ years of professional product design experience, with a robust portfolio showcasing shipped work in consumer or B2B software.

Required Skills:

• Demonstrated high-fidelity design mastery, with a portfolio showcasing expertise in typography, grid systems, and layout.

• Advanced proficiency in Figma, including auto-layout, components, variables, and building high-fidelity prototypes.

• Systems thinking capabilities, with experience working within and contributing to established design systems.

• Strong communication skills, with the ability to articulate design decisions and collaborate effectively with cross-functional partners.

• Technical literacy, including a foundational understanding of HTML, CSS, and React implementation for seamless design handoffs.

Preferred Skills:

• Prior experience designing for retail, e-commerce platforms, merchant dashboards, checkout flows, or post-purchase experiences.

• Experience managing or evolving a shared component library in Figma, including documenting guidelines and building complex variants.

• Familiarity with the complexities of financial transactions, fraud prevention, or insurance technology (Fintech).

📝 Enhancement Note: The emphasis on "high-fidelity mastery" and "production-ready Figma files" suggests the company values designers who can deliver polished, pixel-perfect designs that require minimal iteration from engineering. The technical literacy requirement signals a need for designers who understand implementation constraints.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase of shipped work in consumer or B2B software, demonstrating end-to-end product design ownership.

• High-fidelity design examples highlighting mastery in typography, grid systems, and layout.

• Case studies detailing the design process, from problem definition and user research to high-fidelity prototyping and implementation.

• Examples of contributions to or work within a design system, illustrating an understanding of scalability and consistency.

Process Documentation:

• Clarity on how user research and data analytics were integrated into the design process.

• Examples of how complex requirements were translated into intuitive user flows and visual designs.

• Demonstration of collaboration with engineering and product management during the design lifecycle.

• Evidence of contributing to or utilizing a design system for consistent and scalable design solutions.

📝 Enhancement Note: The portfolio is critical for this role, with a strong emphasis on demonstrating high-fidelity design skills and the ability to deliver production-ready assets. Candidates should prepare to discuss their process for user research, data integration, and cross-functional collaboration, as well as their experience contributing to design systems.

💵 Compensation & Benefits

Salary Range: $111,000 - $129,000 per year (salaried)

Benefits:

• Full medical, dental, and vision insurance.

• Stock options in an early-stage startup.

• Generous and flexible paid time off (PTO) policy.

• 401(k) plan with financial guidance from Morgan Stanley.

• Collaborative and supportive work environment.

Working Hours: 40 hours per week, with flexibility often associated with remote work arrangements.

📝 Enhancement Note: The salary range is based on the provided expected pay range for the Product Designer II role in the U.S. This range is competitive for mid-level product design positions in a remote setting, particularly within a growing startup. The benefits package is comprehensive, reflecting typical offerings for early-stage tech companies.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology (specifically, post-purchase experience solutions for retailers, leveraging AI and fraud detection). Extend operates within the B2B SaaS space, providing services to merchants across various sectors like fashion, electronics, and furniture.

Company Size: Early-stage startup, rapidly growing. This implies a dynamic, fast-paced environment where individual contributions have a significant impact.

Founded: Extend was founded with the mission to revolutionize the post-purchase experience. (Specific founding year not provided, but context indicates a company that has secured significant funding and is scaling rapidly).

Team Structure:

• The product design team is likely structured to support specific product areas or feature sets, working closely with dedicated Product Managers and Engineering pods.

• Designers will report into a Design Lead or Head of Design, with a matrixed reporting structure to Product and Engineering leadership for project-specific work.

Methodology:

• Data-driven decision-making is a key operational tenet, emphasizing the use of user research and analytics to inform design choices.

• Agile and Lean methodologies are likely employed to facilitate rapid iteration and development in a startup setting.

• A strong focus on AI-assisted tools indicates a commitment to leveraging technology for efficiency and innovation in the design process.

Company Website: extend.com

📝 Enhancement Note: As a rapidly growing startup, Extend likely fosters a culture of innovation, agility, and ownership. The company's focus on AI-driven solutions suggests a tech-forward approach to problem-solving, which extends to their internal tooling and processes.

📈 Career & Growth Analysis

Operations Career Level: This role is classified as a Product Designer II, typically considered a mid-level position. It implies a level of autonomy and responsibility for specific product features, moving beyond junior-level tasks to owning significant parts of the user experience.

Reporting Structure: The Product Designer II will likely report to a Senior Design Manager or Head of Design. They will work in close collaboration with Product Managers and Engineering leads for specific product initiatives.

Operations Impact: Product designers at Extend directly influence the customer and merchant experience, which is critical for customer satisfaction, retention, and revenue growth. By creating seamless and intuitive interfaces, designers contribute to reducing friction in post-purchase processes, thereby impacting conversion rates, return rates, and overall customer loyalty.

Growth Opportunities:

• Skill Advancement: Opportunity to deepen expertise in high-fidelity design, user research methodologies, and AI-assisted design tools.

• Design System Contribution: Potential to take on a leadership role in evolving and managing the Extend Design System, a valuable skill for future senior roles.

• Cross-functional Leadership: Develop stronger collaboration and influence skills by working closely with Product and Engineering leadership on strategic product decisions.

• Career Progression: Potential to advance to Senior Product Designer or Lead Product Designer roles within Extend as the company scales.

📝 Enhancement Note: The "II" designation suggests a clear path for growth within the organization. The emphasis on design systems and AI tools provides opportunities for specialization and skill development that are highly valued in the current market.

🌐 Work Environment

Office Type: Fully Remote within the United States. This offers flexibility and the ability to work from any location within the specified country.

Office Location(s): United States (Remote). While the company headquarters is in San Francisco, this role is remote and does not require physical presence in an office.

Workspace Context:

• The remote nature of the role necessitates self-discipline and effective time management.

• Collaboration will primarily occur through digital tools, requiring strong virtual communication skills.

• Access to modern design and collaboration software will be essential.

• The environment is expected to be fast-paced and dynamic, typical of a growing startup.

Work Schedule: Standard full-time work week (40 hours). While remote, candidates should be prepared to work within U.S. time zones to facilitate collaboration with colleagues and stakeholders.

📝 Enhancement Note: The fully remote nature of this position requires candidates to be proactive in communication and collaboration. The company's success in this model relies on robust digital infrastructure and a culture that supports asynchronous and synchronous communication effectively.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A recruiter will likely review applications and portfolios, focusing on relevant experience and design skills.

• Hiring Manager Interview: Discussion about your experience, design philosophy, and how you approach product design challenges.

• Portfolio Review & Design Challenge: A deeper dive into your portfolio, discussing your process, decisions, and impact. This may include a practical design exercise or case study presentation.

• Cross-functional Interviews: Meetings with Product Managers and Engineers to assess collaboration style and technical understanding.

• Final Interview: Potentially with senior leadership to discuss cultural fit and long-term potential.

Portfolio Review Tips:

• Highlight High-Fidelity Mastery: Ensure your portfolio prominently features polished, production-ready designs with impeccable typography, layout, and visual detail.

• Showcase Process: For each project, clearly articulate your design process, including user research, problem-solving, decision-making, and collaboration. Use visuals to illustrate your journey.

• Quantify Impact: Wherever possible, include metrics or outcomes that demonstrate the impact of your designs on user behavior, business goals, or key performance indicators.

• Figma Expertise: Be prepared to discuss your advanced Figma skills, including component usage, auto-layout, and how you leverage it for efficiency and consistency.

• Design System Contribution: If you have experience with design systems, be ready to discuss your contributions and how you ensure scalability and consistency.

Challenge Preparation:

• Understand the Business: Research Extend's mission, products, and target audience (merchants and consumers).

• Focus on User Flows: Practice designing end-to-end user flows for complex scenarios, considering both user needs and business objectives.

• AI Tool Integration: Be ready to discuss how you would leverage AI tools to enhance efficiency in your design process.

• Technical Feasibility: Consider the technical implications (HTML/CSS/React) of your design decisions.

📝 Enhancement Note: The interview process will heavily scrutinize your portfolio for high-fidelity execution and your ability to articulate your design process. Be prepared to discuss how you leverage data and collaborate with technical teams.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Advanced expertise required for wireframing, visual design, prototyping, and design system management. This is the central tool for design deliverables.

• Design System: Active use and contribution to Extend's internal design system (likely built within Figma).

Analytics & Reporting:

• User Research Tools: Tools for conducting user interviews, surveys, and usability testing (e.g., UserTesting.com, Lookback, Maze).

• Analytics Platforms: Proficiency with data analysis tools to understand user behavior (e.g., Google Analytics, Amplitude, Mixpanel).

CRM & Automation:

• AI-Assisted Design Tools: Familiarity with tools like Figma's AI features, Claude, or other AI-powered prototyping/research synthesis tools.

• Collaboration Tools: Slack, Zoom, Google Workspace (or similar) for communication and team collaboration.

📝 Enhancement Note: Proficiency in Figma is paramount. The role also emphasizes leveraging data analytics and AI-assisted tools, indicating a modern, tech-driven design workflow. Understanding how designs translate to code (HTML/CSS/React) is also a key technical requirement.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and serving the needs of both consumers and merchants.

• Data-Driven Decision Making: Relying on research, analytics, and feedback to guide design choices and measure impact.

• Collaboration & Transparency: Open communication and teamwork across Product, Engineering, and other departments.

• Innovation & Efficiency: Embracing new technologies (like AI) and methodologies to improve processes and deliver exceptional experiences.

• Design Excellence: A passion for creating polished, intuitive, and aesthetically pleasing user interfaces.

Collaboration Style:

• Designers are expected to be proactive collaborators, working closely with Product Managers to define requirements and Engineers to ensure accurate implementation.

• Design reviews are a key part of the process, fostering a culture of constructive feedback and continuous improvement.

• The remote environment necessitates clear, concise, and timely communication through digital channels.

📝 Enhancement Note: Extend's culture likely values initiative, collaboration, and a data-informed approach to design. The emphasis on AI tools suggests an openness to experimentation and efficiency.

⚡ Challenges & Growth Opportunities

Challenges:

• Pacing of a Startup: Adapting to a fast-paced environment with potentially shifting priorities and tight deadlines.

• Balancing User Needs and Business Goals: Navigating complex requirements to create solutions that satisfy both users and business objectives.

• Remote Collaboration: Maintaining strong communication and team cohesion in a fully remote setting.

• Design System Evolution: Contributing to and potentially leading the expansion of a growing design system.

Learning & Development Opportunities:

• Advanced Design Skills: Deepening expertise in complex interactions, micro-interactions, and advanced Figma techniques.

• AI Tool Mastery: Becoming proficient in leveraging AI for design research, prototyping, and ideation.

• Cross-Functional Influence: Developing strategic thinking and communication skills to influence product roadmaps.

• Industry Exposure: Gaining experience in e-commerce, fintech, and post-purchase solutions.

📝 Enhancement Note: The challenges presented are typical of a growing startup, offering significant opportunities for professional development and impact. The company's focus on innovation provides fertile ground for learning advanced design and AI integration techniques.

💡 Interview Preparation

Strategy Questions:

• "Describe a complex feature you designed from start to finish. What were the challenges, and how did you leverage data and user feedback to arrive at your solution?"

• "How do you approach balancing user needs with business requirements and technical constraints in a fast-paced environment?"

Company & Culture Questions:

• "Why are you interested in Extend and our mission to revolutionize the post-purchase experience?"

• "How do you approach collaboration with Product Managers and Engineers, especially in a remote setting?"

Portfolio Presentation Strategy:

• Structure Your Narrative: For each case study, clearly outline the problem, your role, your process, the solution, and the impact.

• Focus on High-Fidelity: Emphasize the visual polish and production-readiness of your designs, highlighting your mastery of typography, layout, and detail.

• Demonstrate Figma Proficiency: Be ready to discuss your advanced Figma techniques, such as auto-layout, component variants, and how you use variables.

• Quantify Results: Whenever possible, present metrics that showcase the success of your designs (e.g., conversion rate increases, task completion improvements).

• Prepare for AI Discussions: Be ready to discuss how you would integrate AI tools into your design workflow for this role.

📝 Enhancement Note: Expect interview questions that probe your problem-solving skills, your ability to translate requirements into high-fidelity designs, and your collaborative approach. The portfolio review will be a critical component, so ensure it's well-curated and you can speak confidently about each project.

📌 Application Steps

To apply for this Product Designer II position:

• Submit your application through the provided link on Greenhouse.

• Curate Your Portfolio: Select 2-3 of your strongest projects that best showcase your high-fidelity design skills, user-centered process, and experience with Figma. Ensure these projects demonstrate shipped work in consumer or B2B software.

• Tailor Your Resume: Highlight your 3+ years of relevant product design experience, specific achievements in visual design and user experience, and proficiency with Figma and other relevant tools. Integrate keywords from the job description naturally.

• Prepare Your Narrative: Practice articulating your design process, decision-making rationale, and the impact of your work. Be ready to discuss your experience with design systems and how you leverage data and user research.

• Research Extend: Understand the company's mission, product offerings, and target audience. Familiarize yourself with their existing user experience and identify potential areas for enhancement.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.