Product Designer

📍 Job Overview

Job Title: Product Designer, Core Commerce

Company: Teachable

Location: São Paulo, SP, Brazil

Job Type: Full-time

Category: Product Design / GTM Operations Support

Date Posted: April 28, 2026

Experience Level: Mid-Level (2+ years)

Remote Status: Remote-First (with office access in São Paulo)

🚀 Role Summary

• Drive the end-to-end design process for Teachable's core commerce experiences, focusing on checkout, payments, and fraud prevention systems.

• Collaborate with cross-functional teams, including product management and engineering, to translate user needs and business objectives into intuitive and effective design solutions.

• Utilize research, A/B testing, and data analysis to iterate on designs and optimize conversion rates for creators.

• Partner with engineering teams to enhance payment integrations, particularly with Stripe, and expand payment method offerings.

• Contribute to a remote-first, cross-cultural team environment, fostering collaboration and early feedback on design work.

📝 Enhancement Note: While the title is "Product Designer," the emphasis on "Core Commerce," "checkout flows," "payment systems," "fraud prevention," and "Stripe integration" strongly suggests a role that interfaces heavily with Go-To-Market (GTM) operations and revenue enablement. This role will require a designer who understands the operational impact of commerce features on creator income and business growth, making it a hybrid design and GTM operations support position.

📈 Primary Responsibilities

• Lead the design and evolution of critical commerce features, including checkout flows, payment gateways, and robust fraud prevention mechanisms.

• Conduct user research and employ data-driven insights to deeply understand creator needs and inform product strategy for commerce-related features.

• Advocate for user-centric design principles while strategically aligning design decisions with business goals, particularly conversion rates and revenue generation.

• Take ownership of the design lifecycle from initial concept and ideation through to launch, iteration, and ongoing optimization.

• Design and implement A/B tests and other experiments to validate design hypotheses and continuously improve the performance of commerce surfaces.

• Maintain clear and consistent communication with product, engineering, and other stakeholders across Teachable's US and Hotmart (Belo Horizonte, São Paulo) teams.

• Evaluate the effectiveness of implemented designs through performance metrics and user feedback, translating insights into actionable improvements.

• Collaborate closely with engineering to integrate new payment methods and enhance existing integrations, such as deepening the Stripe integration.

• Actively participate in a collaborative design culture, sharing work early and often for constructive feedback from peers and cross-functional partners.

📝 Enhancement Note: The responsibilities highlight a need for a designer who can not only create user interfaces but also understand the business impact of commerce features. This includes a strong focus on conversion optimization, payment infrastructure, and operational efficiency, aligning with GTM and Revenue Operations principles.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a strong understanding of design principles, user experience, and business operations is essential.

Experience: Minimum of 2 years of professional experience shipping product design work within a team environment, with a demonstrable track record of successful product launches.

Required Skills:

• Proven ability to lead product design initiatives from discovery through to launch and iteration.

• Solid visual design fundamentals, including a strong grasp of consistency, color theory, typography, and responsive layout design.

• Demonstrated experience collaborating effectively with engineering teams to ensure successful implementation of designs.

• Proficiency in working within and contributing to existing design systems, maintaining brand and UI consistency.

• A hypothesis-driven approach to problem-solving and design ideation.

• Excellent English communication skills, both written and verbal, for effective collaboration across international teams.

Preferred Skills:

• Experience in a growth-stage company environment (e.g., $10MM–$100MM ARR).

• Familiarity with pod/squad team structures and agile development methodologies.

• Experience with A/B testing frameworks and experiment-driven design processes.

• Background in fintech or e-commerce industries, with an understanding of related user needs and operational complexities.

📝 Enhancement Note: The "Nice to Have" section points towards candidates who can thrive in a fast-paced, scaling environment. Experience with A/B testing and fintech/e-commerce is particularly relevant for optimizing commerce operations and revenue streams.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase end-to-end product design case studies that clearly articulate the problem, your design process, the solutions implemented, and the resulting impact.

• Demonstrate your ability to conduct user research, analyze findings, and translate them into actionable design decisions for commerce features.

• Provide evidence of collaboration with engineering and product teams, highlighting your role in cross-functional problem-solving.

• Illustrate your understanding of design systems and how you've applied them to maintain consistency and efficiency in your work.

Process Documentation:

• Ability to articulate your design process clearly, from initial ideation and user flows to wireframing, prototyping, and final visual design.

• Demonstrate how you approach iterative design, including feedback loops, testing, and refinement based on data and user insights.

• Showcase experience in documenting design specifications and collaborating with engineering for smooth implementation.

📝 Enhancement Note: For a role influencing commerce and payments, the portfolio should emphasize case studies demonstrating an understanding of transaction flows, conversion optimization, and the operational impact of design decisions on creator success.

💵 Compensation & Benefits

Salary Range: For a Mid-Level Product Designer with 2+ years of experience in São Paulo, Brazil, the estimated annual salary range is R$80,000 to R$130,000. This estimation is based on industry benchmarks for product design roles in major Brazilian tech hubs and considers Teachable's growth-stage company context and remote-first structure.

Benefits:

• Competitive base salary, reviewed regularly based on performance and market data.

• Rewarding high performance with opportunities to impact Teachable's overall company value.

• Remote-first culture offering significant flexibility in work location.

• Access to office spaces in New York City, Belo Horizonte, and São Paulo for collaboration or focused work.

• Regular in-person events throughout the year for team bonding, strategic alignment, and celebrations.

• Opportunities for professional growth and development within a global organization.

Working Hours: Approximately 40 hours per week, with flexibility inherent in the remote-first culture. Core hours may be established to facilitate cross-team collaboration between US and Brazil time zones.

📝 Enhancement Note: The salary range is an estimate for São Paulo, Brazil. Actual compensation will depend on the candidate's specific experience, skills, and the company's compensation philosophy. The benefits emphasize flexibility and global connection, which are key for remote and international teams.

🎯 Team & Company Context

🏢 Company Culture

Industry: Online Education Technology / SaaS (Software as a Service), with a strong connection to E-commerce and Fintech through its commerce platform. Teachable is part of the Hotmart Company portfolio.

Company Size: Teachable operates as a remote-first company with employees across the United States and Brazil. While specific employee numbers aren't provided, being part of the larger Hotmart Company (which has helped creators earn over $10 billion) suggests a significant global presence and scale.

Founded: Teachable was founded to empower experts and businesses to share their knowledge through courses, coaching, and digital downloads. Its acquisition by Hotmart in 2023 signifies a strategic expansion and integration into a larger creator economy ecosystem.

Team Structure:

• The Product Design team is integrated into "pods" or "squads," which are cross-functional, agile teams comprising product managers, engineers, and designers.

• This role specifically sits within the "Core Commerce" team, focusing on the financial and operational aspects of creators selling on Teachable.

Methodology:

• Design-thinking and user-centered design are core to the product development process.

• A strong emphasis is placed on data-driven decision-making, utilizing A/B testing and analytics to validate hypotheses and measure impact.

• Iterative development and continuous improvement are key, with work shared early and often for feedback.

• The company values a balance between user needs and business objectives, aiming for designs that benefit both creators and Teachable.

Company Website: https://www.teachable.com/

📝 Enhancement Note: Teachable's positioning as a platform for "experts and businesses who take education seriously" and its integration with Hotmart indicate a focus on empowering creators and facilitating their business growth. The "Core Commerce" team's mandate directly supports the operational success of these creators.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a Mid-Level Product Designer, requiring 2+ years of shipping experience. It offers the opportunity to take significant ownership of critical commerce features, moving beyond execution to strategic contribution within the commerce domain.

Reporting Structure: The Product Designer will likely report to a Design Lead or Head of Product Design within the Core Commerce pod structure. They will work closely with Product Managers and Engineering Leads within their pod.

Operations Impact: The Product Designer will have a direct impact on Teachable's revenue and creator success by designing and optimizing the systems that enable creators to sell their products. This includes improving checkout conversion rates, expanding payment options, and enhancing the operational efficiency of the commerce platform, all of which contribute to creator income and platform growth.

Growth Opportunities:

• Skill Specialization: Deepen expertise in e-commerce and fintech design, focusing on complex payment systems, fraud prevention, and conversion rate optimization.

• Leadership Potential: With proven success, opportunities may arise to lead design initiatives within the commerce space or mentor junior designers.

• Cross-Functional Exposure: Gain valuable experience working across different business functions (Product, Engineering, Marketing, potentially Finance/Operations) and international teams.

• Career Progression: Potential to move into Senior Product Designer roles, Design Lead positions, or even specialize in UX Research or Product Strategy within the commerce domain.

📝 Enhancement Note: This role offers a unique opportunity to blend product design skills with a deep understanding of GTM and revenue operations through the lens of a commerce platform. Growth pathways are strong for individuals who can demonstrate impact on key business metrics.

🌐 Work Environment

Office Type: Teachable operates as a "remote-first" company, meaning remote work is the primary mode of operation. However, they maintain physical office spaces in New York City, Belo Horizonte, and São Paulo. These offices can be utilized by local employees for collaboration or focused work, offering a hybrid flexibility.

Office Location(s):

• São Paulo, SP, Brazil: This role is based in or near São Paulo, offering access to the local office space.

Workspace Context:

• Remote-first culture emphasizes flexibility and autonomy, supported by digital collaboration tools.

• Access to office spaces provides opportunities for in-person collaboration, team building, and networking, which can be particularly beneficial for complex design challenges and cross-functional alignment.

• The environment encourages proactive communication and a strong sense of community despite geographical distribution.

Work Schedule: While the core work is approximately 40 hours per week, the remote-first nature allows for flexibility. However, coordination with teams in different time zones (US and Brazil) may necessitate some overlap in working hours for effective collaboration, especially during core business hours for meetings and synchronous work.

📝 Enhancement Note: The remote-first approach combined with accessible office spaces caters to modern work preferences, offering flexibility while still enabling in-person collaboration when beneficial for operations and team dynamics.

📄 Application & Portfolio Review Process

Interview Process:

1. Application Review: Initial screening of resumes and portfolios to assess experience, skills, and alignment with the role's requirements.

2. Hiring Manager Interview: A conversation with the hiring manager to discuss your background, motivations, and fit for the role and team.

3. Design Challenge / Portfolio Presentation: You'll likely be asked to present a case study from your portfolio or complete a design exercise. This is where you'll demonstrate your problem-solving skills, design process, and ability to articulate your work.

4. Cross-Functional Interviews: Interviews with product managers and engineers to assess your collaboration skills and how you work within a cross-functional team.

5. Final Interview: Potentially with a senior leader, to discuss overall fit, career aspirations, and company culture alignment.

Portfolio Review Tips:

• Focus on Impact: For this role, highlight case studies related to e-commerce, payments, conversion optimization, or any experience that demonstrates an understanding of transactional systems and their operational impact.

• Showcase Process: Clearly articulate your thought process, from problem definition and research to ideation, iteration, and final solution.

• Quantify Results: Whenever possible, use data and metrics to demonstrate the success of your designs (e.g., increased conversion rates, reduced friction, improved user satisfaction).

• Tell a Story: Structure your case studies like a narrative, making it easy for reviewers to follow your journey and understand your contributions.

• Address Collaboration: Explicitly mention how you collaborated with engineering and product teams, and how you handled feedback.

Challenge Preparation:

• Understand the Domain: Familiarize yourself with Teachable's platform, its creators, and common challenges in online course sales and payments.

• Practice Presenting: Rehearse presenting your portfolio case studies, focusing on clarity, conciseness, and impact. Be ready to answer in-depth questions about your decisions.

• Prepare for Problem-Solving: If given a design challenge, think about how you would approach it systematically: define the problem, identify constraints, brainstorm solutions, and outline how you'd test and iterate.

📝 Enhancement Note: The emphasis on "Core Commerce" and "shipping product design work" means the portfolio review will likely scrutinize how well candidates understand and can design for financial transactions and operational efficiency, not just user aesthetics.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Figma (highly probable given industry standards and collaborative needs), Sketch, Adobe Creative Suite.

• Collaboration & Communication: Slack, Google Workspace (Docs, Sheets, Slides), Zoom.

• Project Management: Jira, Asana, Trello (or similar tools used by the pod).

Analytics & Reporting:

• Web Analytics: Google Analytics, Amplitude, Mixpanel (for tracking user behavior and conversion funnels).

• A/B Testing Platforms: Optimizely, VWO, or internal experimentation frameworks.

CRM & Automation:

• While not directly a CRM role, understanding how CRM and marketing automation tools interact with commerce platforms can be beneficial.

• Payment Processors: Deep understanding of Stripe and its integration capabilities is a plus.

📝 Enhancement Note: Proficiency with Figma is almost a given for modern product design roles. Experience with analytics and A/B testing tools is crucial for this role, as optimization is a key responsibility. Familiarity with Stripe's API and capabilities would be a significant advantage.

👥 Team Culture & Values

Operations Values:

• Creator-Centricity: A core value is empowering creators to succeed, which means designing systems that are intuitive, efficient, and profitable for them.

• Data-Driven Decision Making: Relying on data and experimentation to guide design choices and measure impact, ensuring that efforts are focused on what drives real results.

• Collaboration & Transparency: Encouraging open communication, early sharing of work, and constructive feedback to foster collective problem-solving and innovation.

• Agility & Iteration: Embracing a mindset of continuous improvement, being willing to test, learn, and adapt designs based on new insights and changing market dynamics.

• Humanity & Purpose: Believing in the power of human-led learning and aiming to build products that foster connection and drive meaningful outcomes for both creators and students.

Collaboration Style:

• Cross-Functional Teamwork: Designers are embedded within product pods, working closely with Product Managers and Engineers on a daily basis.

• Early and Frequent Feedback: A culture of sharing work in progress, prototypes, and research findings to gather input from stakeholders and peers.

• Open Communication Channels: Utilizing tools like Slack and regular meetings to maintain alignment and facilitate problem-solving across distributed teams.

• Respect for Diverse Perspectives: Working with a global team, valuing different cultural insights and approaches to problem-solving.

📝 Enhancement Note: The emphasis on "human-led learning" and "real-world experience" combined with data-driven optimization suggests a culture that balances user empathy with business acumen, a critical blend for commerce-focused roles.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing User Needs and Business Goals: Designing commerce experiences that are both user-friendly for creators and effective in driving conversions and revenue for Teachable.

• Technical Complexity: Working with intricate payment systems, integrations (like Stripe), and fraud prevention logic requires a strong understanding of technical constraints and possibilities.

• Cross-Cultural Collaboration: Effectively communicating and collaborating with team members across different time zones and cultural backgrounds.

• Rapid Iteration in a Growth Environment: Adapting quickly to evolving product strategies and market demands in a growth-stage company.

Learning & Development Opportunities:

• Specialization in Commerce/Fintech Design: Gaining deep expertise in a high-demand area of product design.

• Understanding of Payment Operations: Developing insights into the operational aspects of online transactions, which is valuable for GTM and Revenue Operations.

• Cross-Functional Acumen: Enhancing skills in working with engineering, product management, and potentially marketing and finance teams.

• Exposure to Global Markets: Understanding user needs and business contexts in both US and Brazilian markets.

• Participation in Industry Events: Opportunities to attend conferences or workshops related to design, e-commerce, or fintech.

📝 Enhancement Note: This role offers a unique opportunity to develop expertise at the intersection of product design and operational efficiency within a critical business function (commerce).

💡 Interview Preparation

Strategy Questions:

• "Describe a time you designed a checkout flow or payment system. What were the key considerations, challenges, and outcomes?" (Focus on process, user needs, and business impact).

• "How do you approach A/B testing for a new feature? Walk us through an example of a hypothesis you tested and the results." (Demonstrate data-driven approach and iterative mindset).

• "Imagine we want to introduce a new payment method. What steps would you take from a design perspective?" (Assess strategic thinking and problem-solving for operational expansion).

Company & Culture Questions:

• "What interests you about Teachable and our mission to empower creators?" (Show genuine interest and alignment with company values).

• "How do you contribute to a remote-first, cross-cultural team environment?" (Emphasize communication and collaboration skills).

Portfolio Presentation Strategy:

• Structure: Choose 1-2 strong case studies. For each: Problem -> Research -> Ideation -> Design Solutions -> Testing & Iteration -> Outcomes & Learnings.

• Focus: For this role, emphasize case studies related to conversion optimization, transactional flows, fintech, or e-commerce.

• Visuals: Use clear, high-quality visuals (wireframes, mockups, prototypes, user flow diagrams).

• Storytelling: Narrate your process, explaining why you made certain decisions and the impact of those decisions.

• Quantify: Be ready to discuss metrics and how you measured success.

📝 Enhancement Note: Be prepared to discuss how your design decisions directly impact revenue, conversion rates, and the operational efficiency of creators selling on the platform. This is where your understanding of GTM and revenue operations will shine.

📌 Application Steps

To apply for this Product Designer position:

• Submit your application through the provided link on the Greenhouse ATS.

• Portfolio Customization: Ensure your portfolio prominently features case studies that demonstrate your experience with commerce-related design, conversion optimization, and understanding of payment systems. Tailor your presentation to highlight skills relevant to Teachable's Core Commerce team.

• Resume Optimization: Highlight keywords related to product design, commerce, e-commerce, fintech, A/B testing, user research, and cross-functional collaboration. Quantify your achievements with specific metrics wherever possible.

• Interview Preparation: Practice articulating your design process and the impact of your work, particularly for commerce-related projects. Be ready to discuss your approach to user research, data analysis, and iterative design.

• Company Research: Thoroughly research Teachable's platform, its target audience (creators), its mission, and its recent developments (e.g., acquisition by Hotmart). Understand how the Core Commerce team contributes to the company's overall success.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.