Senior Product Designer - (Financial Services Domain)

Booksy
Full-time

📍 Job Overview

Job Title: Senior Product Designer - (Financial Services Domain)

Company: Booksy

Location: Poland

Job Type: FULL_TIME

Category: Product Design / GTM Operations

Date Posted: 2026-06-02T20:07:38.633

Experience Level: 5-10 years

Remote Status: Fully Remote (within Poland)

🚀 Role Summary

  • Drive end-to-end product design initiatives within the financial services domain, from initial discovery and strategy to final delivery and iteration.

  • Champion user-centered design principles and exceptional craft across interaction, visual, and systems thinking to create impactful user experiences.

  • Collaborate closely with product management, engineering, and cross-functional partners to define product roadmaps, prioritize initiatives, and ensure design alignment with business objectives.

  • Contribute to the evolution of Booksy's design practice, tools, and methodologies, helping to establish design as a strategic partner across the organization.

  • Leverage AI tools and emerging technologies to enhance the design process, improve output quality, and drive efficiency in a fast-paced, scale-up environment.

📝 Enhancement Note: This role is positioned as a Senior Product Designer with a specific focus on the financial services domain, implying a need for understanding complex user needs, regulatory considerations, and secure transaction design. The emphasis on "scale-up" and "defining things" suggests a dynamic environment where process creation and improvement are as critical as design execution. The mention of AI tools indicates a forward-thinking approach to design technology and efficiency.

📈 Primary Responsibilities

  • Discovery and Strategy Leadership: Lead comprehensive discovery efforts to gain deep insights into user needs and business challenges within the financial services sector. Synthesize complex research, data, and user feedback into actionable design opportunities and a clear product vision that aligns with overarching business strategy.

  • End-to-End Design Ownership: Take full ownership of the design process for significant features and user experiences, from conceptualization and wireframing to high-fidelity mockups and interactive prototypes. Ensure designs are production-ready and meet stringent quality standards.

  • Cross-Functional Partnership: Collaborate proactively with Product Managers and Engineers to shape product roadmaps, influence prioritization decisions, and ensure seamless integration of design throughout the development lifecycle. Act as a key design advocate in all cross-functional discussions.

  • Design System Contribution and Utilization: Work within and actively contribute to Booksy's established design system, ensuring consistency, scalability, and efficiency across all product touchpoints. Identify opportunities for design system enhancement.

  • Experimentation and Iteration: Design and execute user experiments to validate hypotheses, gather critical feedback, and inform design decisions. Utilize data and outcomes from shipped work to drive iterative improvements and optimize user experiences.

  • Stakeholder Communication and Influence: Present and articulate design decisions, strategies, and rationale clearly and persuasively to stakeholders at all levels of the organization. Advocate for user needs and design quality in strategic discussions.

  • Process Evolution and Knowledge Sharing: Contribute to the ongoing development and refinement of Booksy's design practices, tools, and workflows. Share knowledge, mentor junior designers, and actively raise the standard of design excellence across the team.

📝 Enhancement Note: The responsibilities highlight a blend of individual contribution and leadership. The "discovery and strategy" and "influence and leadership" aspects imply a need for strategic thinking and the ability to drive change, not just execute design tasks. The emphasis on "shipping work iteratively" and "measuring impact" points to an agile and data-informed design process.

🎓 Skills & Qualifications

Education: Bachelor's degree in Design, Human-Computer Interaction, or a related field; or equivalent practical experience demonstrating strong design acumen.

Experience: 5-10 years of experience in product design, with a proven track record of delivering end-to-end design solutions for complex digital products, ideally within the financial services or a similarly regulated industry.

Required Skills:

  • Product Design Expertise: Demonstrated end-to-end product design experience, evidenced by a robust portfolio showcasing a range of projects from concept to launch.

  • User-Centered Design (UCD): Deep understanding and practical application of user-centered design principles, methodologies, and research techniques.

  • Interaction Design (IxD): Strong skills in defining user flows, information architecture, and interactive behaviors that create intuitive and efficient user journeys.

  • Visual Design: Exceptional craft in visual design, including layout, typography, color theory, and the ability to create aesthetically pleasing and brand-aligned interfaces.

  • Systems Thinking: Ability to understand and design for complex systems, considering the relationships between different components and their impact on the overall user experience.

  • Prototyping: Proficiency in creating interactive prototypes using tools such as Figma, Sketch, Adobe XD, or similar, for concept validation and user testing.

  • Design Systems: Experience working with and contributing to design systems, understanding their importance for consistency, scalability, and efficiency.

  • AI Tool Proficiency: Comfort and experience leveraging AI tools and emerging technologies to enhance the design process, generate ideas, or improve output.

  • Strategic Thinking: Ability to connect design decisions to broader business objectives, market trends, and user needs.

  • Cross-functional Collaboration: Proven ability to work effectively with Product Managers, Engineers, Researchers, and other stakeholders.

  • Communication & Presentation: Excellent verbal and written communication skills, with the ability to clearly articulate design rationale and defend design decisions to diverse audiences.

Preferred Skills:

  • Experience specifically within the Financial Services domain, understanding its unique challenges and user needs.

  • Experience in a fast-paced, scale-up, or high-growth technology environment.

  • Familiarity with agile development methodologies and working within iterative product cycles.

  • Experience with user research methodologies (e.g., usability testing, interviews, surveys).

  • Contributions to open-source design projects or active participation in the design community.

📝 Enhancement Note: The "5-10 years" experience level aligns with a Senior role, implying a need for leadership in design thinking and execution. The emphasis on "Financial Services Domain" suggests specialized knowledge might be advantageous, requiring a candidate to demonstrate an understanding of this sector's specific user needs, security concerns, and regulatory landscape. The inclusion of "AI Tools" points to a requirement for forward-thinking designers who are adaptable to new technologies.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

  • End-to-End Case Studies: Showcase 2-4 comprehensive case studies detailing your involvement in the complete product design lifecycle (discovery, strategy, design, delivery, iteration) for significant features or products.

  • Problem/Solution Framing: Clearly articulate the user and business problems addressed in each case study, demonstrating how your design solutions effectively solved these issues.

  • Design Process Documentation: Illustrate your design process, including user research insights, ideation sketches, wireframes, user flows, prototypes, and final visual designs.

  • Metrics and Impact: Quantify the impact of your designs using relevant metrics (e.g., conversion rates, user satisfaction, task completion times, adoption rates). If quantitative data is unavailable, provide qualitative evidence of success.

  • Collaboration and Iteration: Highlight instances of cross-functional collaboration and how you incorporated feedback and data to iterate on designs.

  • Systemic Design: Include examples that demonstrate your ability to think systemically, whether through contributions to a design system or designing for complex product ecosystems.

Process Documentation:

  • Workflow Design: Demonstrate your ability to map out and optimize user workflows, ensuring efficiency and a seamless user experience.

  • System Implementation: Provide examples of how you've applied design principles within established systems or contributed to the development of new design systems.

  • Performance Analysis: Show how you use data and user feedback to analyze the performance of design solutions and drive continuous improvement.

📝 Enhancement Note: A strong portfolio is critical for this role, as it will be the primary tool for evaluating a candidate's end-to-end design capabilities, problem-solving skills, and ability to drive impact within a complex domain. The emphasis on "end-to-end work," "metrics and impact," and "systemic design" signals that the hiring team is looking for strategic designers who can demonstrate tangible results and a holistic understanding of product development.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for Senior Product Designers in Poland with 5-10 years of experience, particularly in tech-focused companies, the estimated salary range is PLN 180,000 - PLN 280,000 gross annually. This range can vary based on specific experience, interview performance, and negotiation.

Benefits:

  • Flexible Working Hours: Adapt your schedule to better suit your personal needs and optimize productivity.

  • Remote Work Opportunity: Enjoy the flexibility and autonomy of working remotely within Poland.

  • International Environment: Be part of a global team with colleagues and opportunities across 6 countries, fostering diverse perspectives and a broad professional network.

  • Professional Development: Opportunities for growth and learning within an international setting and a fast-growing company.

  • Supportive Team Culture: Work within a collaborative and helpful team environment.

  • Additional Location-Specific Benefits: (Details to be confirmed by the hiring organization, potentially including private healthcare, sports cards, or other local perks.)

Working Hours: Approximately 40 hours per week, with flexibility in scheduling to accommodate different working styles and time zones within Poland.

📝 Enhancement Note: The salary range is an estimation based on typical Senior Product Designer compensation in Poland, considering the tech industry and the specified experience level. The provided benefits are drawn directly from the job description, with an emphasis on the flexibility and international exposure that are attractive to design professionals.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology, Software, E-commerce, Beauty & Wellness Marketplace. Booksy operates in the dynamic beauty and wellness sector, connecting service providers with consumers, facilitating bookings and payments. The mention of "Financial Services Domain" suggests a strategic expansion or integration into payment processing, lending, or other financial tools for their platform users.

Company Size: Scale-up. Booksy is described as an "ever-changing scale-up," indicating a growth-phase company that is still defining processes and structures. This environment offers significant opportunity for impact but requires adaptability.

Founded: Booksy was founded in 2015. Its journey from a startup to a rapidly growing international marketplace has shaped its current culture.

Team Structure:

  • Design Team: The Senior Product Designer will join a growing design team, suggesting an expanding focus on design excellence within the organization.

  • Cross-functional Collaboration: Designers work closely with Product Managers and Engineers, forming agile product teams responsible for specific areas of the platform.

  • Reporting: The role is described as an "individual contributor," likely reporting to a Design Lead, Head of Design, or a Senior Product Manager overseeing design initiatives.

Methodology:

  • Design-Led Organization: Booksy is evolving to become a "design-led organisation," meaning design thinking and user experience are increasingly central to strategic decision-making and product development.

  • Agile & Iterative: The emphasis on "shipping work iteratively," "measuring impact," and "prototyping ideas to test hypotheses" points to an agile and data-driven approach to product development.

  • Ambiguity and Definition: The company culture embraces ambiguity, encouraging individuals to "bring clarity to ambiguity, solving problems inventively, and charting your own path forward."

Company Website: https://booksy.com/

📝 Enhancement Note: The "scale-up" nature of Booksy means candidates should expect a fast-paced environment where they can influence processes and strategy. The company's stated goal of becoming "design-led" is a significant cultural indicator, suggesting that design has a high level of visibility and importance. The integration of "Financial Services Domain" is a key strategic differentiator for this role, implying a need for designers who can navigate complex, often sensitive, user needs.

📈 Career & Growth Analysis

Operations Career Level: Senior Individual Contributor. This role is for an experienced designer who can operate autonomously, lead complex projects, and significantly influence product direction. It sits beyond entry-level or mid-level, requiring strategic thinking and a strong command of design craft.

Reporting Structure: The Senior Product Designer will likely report into a Design Lead, Head of Design, or a Director-level role within Product or Design. They will collaborate extensively with Product Managers and Engineering Leads, forming key partnerships within agile product teams.

Operations Impact: The impact of this role extends beyond just product aesthetics. By leading discovery and strategy, the designer directly influences product roadmaps and business objectives. Their work in creating user-centric, efficient, and potentially financially integrated experiences will directly affect user acquisition, retention, transaction volume, and overall platform success. The ability to establish "design excellence" contributes to brand perception and market competitiveness.

Growth Opportunities:

  • Design Leadership: Potential to grow into a Lead Designer or Design Manager role as the design team expands and the company matures its design practice.

  • Specialization: Opportunity to deepen expertise within the financial services domain or specific product areas within Booksy.

  • Process Improvement: Play a key role in defining and refining Booksy's product development and design processes, contributing to operational efficiency.

  • Strategic Influence: Continue to increase influence on product strategy and company-wide decision-making as the organization embraces a design-led approach.

  • Mentorship: Opportunities to mentor and guide more junior designers, developing leadership and coaching skills.

📝 Enhancement Note: The "Senior" title implies a career trajectory that moves beyond task execution towards strategic contribution and potential leadership. The emphasis on "design-led organization" and "charting your own path" suggests ample opportunities for growth in influence and process ownership.

🌐 Work Environment

Office Type: Fully Remote (within Poland). Booksy offers a fully remote work arrangement for this position, allowing employees to work from anywhere within Poland. This provides significant flexibility and autonomy.

Office Location(s): While the role is remote, Booksy has a global presence with teams in multiple countries, indicating a distributed work culture. The specific headquarters is not detailed, but their operational reach is international.

Workspace Context:

  • Remote Collaboration Tools: Expect to utilize a suite of digital collaboration tools (e.g., Slack, Zoom, Miro, Figma) for communication, brainstorming, and design handoffs.

  • Asynchronous Communication: Given the remote and potentially global nature of the teams, proficiency in asynchronous communication and documentation is crucial.

  • Autonomy and Self-Management: The remote setup requires a high degree of self-discipline, time management, and proactive engagement.

Work Schedule: Flexible working hours are offered, allowing individuals to structure their workday. However, core collaboration hours may be expected to ensure effective teamwork with colleagues in Poland and potentially other time zones. A standard 40-hour work week is implied.

📝 Enhancement Note: The fully remote nature within Poland is a key aspect, offering flexibility but also requiring strong self-management skills and proficiency with remote collaboration tools. The mention of "international environment" suggests potential for cross-timezone collaboration, making asynchronous communication skills valuable.

📄 Application & Portfolio Review Process

Interview Process:

  1. Application & AI Screening: Submit CV and portfolio. The application will undergo an initial review by an AI tool for skill matching, followed by human recruiter evaluation.

  2. Recruiter Call: An initial conversation to discuss your background, experience, interest in Booksy, and the role's specifics.

  3. Hiring Manager/Design Lead Interview: A deeper dive into your product design philosophy, strategic thinking, and experience. This stage will likely involve discussing your portfolio and past projects in detail.

  4. Design Challenge/Portfolio Presentation: You may be asked to present a detailed case study from your portfolio or complete a specific design exercise. This assesses your problem-solving skills, design process, and ability to articulate your work.

  5. Cross-functional Interview: An interview with a Product Manager and/or Engineer to assess collaboration skills, understanding of development processes, and ability to work within a team.

  6. Final Interview: Potentially with a senior leader (e.g., Head of Product, Head of Design) to assess cultural fit, strategic alignment, and overall suitability for the Senior role.

Portfolio Review Tips:

  • Focus on Impact: Clearly articulate the business and user impact of your design work. Use metrics and data whenever possible to support your claims.

  • Showcase Process: Detail your thought process, from problem definition and research to ideation, iteration, and final solution. Explain why you made certain decisions.

  • Highlight Collaboration: Demonstrate how you work with cross-functional teams (PMs, Engineers) and incorporate feedback.

  • Financial Services Relevance: If possible, include projects that touch upon financial transactions, data security, or complex user flows relevant to financial services.

  • AI Tool Integration: If you've used AI tools, explain how they enhanced your process or output – this is a specific interest for Booksy.

  • Conciseness and Clarity: Ensure your portfolio is well-organized, easy to navigate, and clearly communicates your skills and experience.

Challenge Preparation:

  • Understand Booksy's Business: Research Booksy's platform, target audience, and its strategic expansion into financial services.

  • Prepare a Strong Case Study: Select a case study that best demonstrates your end-to-end product design skills, strategic thinking, and impact. Be ready to walk through it in detail.

  • Anticipate "Ambiguity" Questions: Prepare to discuss how you approach situations with unclear requirements or evolving priorities.

  • Practice Articulating Design Decisions: Be ready to explain the rationale behind your design choices, linking them to user needs and business goals.

  • Ask Insightful Questions: Prepare thoughtful questions about the team, the product roadmap, design challenges, and company culture.

📝 Enhancement Note: The mention of an AI screening tool is notable. Candidates should ensure their CV and portfolio clearly highlight keywords and achievements relevant to the role's requirements. The emphasis on portfolio presentation and potential design challenges suggests a strong focus on practical design skills and communication.

🛠 Tools & Technology Stack

Primary Tools:

  • Figma: Expected to be the primary tool for UI design, prototyping, and collaboration, given its industry prevalence.

  • Prototyping Tools: Proficiency in creating interactive prototypes using Figma, Sketch, Adobe XD, or similar is essential for concept validation and user testing.

  • Design System Management: Experience working with and contributing to design systems, likely managed within Figma or a dedicated platform.

Analytics & Reporting:

  • Data Analysis Tools: Familiarity with tools that help analyze user behavior and product performance (e.g., Amplitude, Mixpanel, Google Analytics) would be beneficial for informing design decisions and measuring impact.

  • Reporting Dashboards: Ability to interpret data from dashboards to understand user engagement and identify areas for design improvement.

CRM & Automation:

  • Collaboration Platforms: Tools like Slack, Jira, Confluence, and Miro are expected for communication, project tracking, and collaborative ideation.

  • AI Tools: Explicitly mentioned as a required skill, indicating Booksy's interest in designers who can leverage AI for various design tasks (e.g., ideation, content generation, workflow optimization).

📝 Enhancement Note: The specific mention of "AI Tools" is a key differentiator. Candidates should be prepared to discuss how they integrate AI into their design workflow. While specific CRM/ERP systems aren't mentioned, the role implies working within a product development lifecycle that utilizes project management and communication tools common in tech companies.

👥 Team Culture & Values

Operations Values:

  • Design Excellence: A commitment to high-quality design craft, user-centered principles, and creating meaningful user experiences.

  • Ambiguity Navigation: Comfort and initiative in defining paths forward in evolving environments, turning ambiguity into clarity.

  • Urgency and Agility: A proactive approach to work, moving with speed and efficiency to deliver value in a fast-paced scale-up.

  • Collaboration and Support: A generous and supportive attitude towards colleagues, fostering knowledge sharing and collective growth.

  • Data-Driven Decision Making: Utilizing research, data, and experimentation to inform design choices and measure impact.

  • Strategic Partnership: Elevating design from a functional role to a strategic partner across the organization.

Collaboration Style:

  • Cross-functional Integration: Close collaboration with Product Managers and Engineers is paramount, fostering a shared understanding of goals and challenges.

  • Open Communication: Encouraging open dialogue, feedback exchange, and constructive critique to improve design quality and team effectiveness.

  • Proactive Engagement: A culture where team members are encouraged to identify opportunities, take initiative, and contribute beyond their direct responsibilities.

  • Knowledge Sharing: Active participation in sharing insights, best practices, and learnings across the design team and wider organization.

📝 Enhancement Note: The company culture emphasizes adaptability, proactivity, and a collaborative spirit, essential for a scale-up environment. The aspiration to be "design-led" suggests that designers are expected to be strategic thinkers and influential communicators.

⚡ Challenges & Growth Opportunities

Challenges:

  • Navigating Ambiguity: Operating effectively in a scale-up environment where processes and strategies are still being defined requires resilience, adaptability, and strong problem-solving skills.

  • Balancing User Needs and Business Goals: Consistently finding optimal solutions that satisfy diverse user needs within the financial services domain while meeting ambitious business objectives.

  • Establishing Design Excellence: Contributing to and potentially leading the effort to elevate design standards and practices across the organization as it transitions to a design-led approach.

  • Integrating Financial Services Complexity: Designing intuitive and secure experiences for financial transactions and services, which often involve complex regulatory requirements and user trust considerations.

  • Remote Team Collaboration: Maintaining strong communication, alignment, and a cohesive team culture in a fully remote setting.

Learning & Development Opportunities:

  • Deep Dive into FinTech: Gain specialized knowledge and experience in the FinTech/financial services sector, a rapidly growing and complex industry.

  • Process Design and Optimization: Contribute to building and refining core product development and design processes within a growing company.

  • Strategic Product Influence: Shape the direction of Booksy's platform by influencing product strategy and roadmaps.

  • Leadership Skill Development: Opportunities to mentor junior designers and take on leadership roles in design initiatives.

  • Exposure to AI in Design: Become proficient in leveraging cutting-edge AI tools to enhance design workflows and outcomes.

📝 Enhancement Note: The challenges presented are typical for senior roles in growth-stage companies, emphasizing the need for strategic thinking, problem-solving, and adaptability. The growth opportunities are directly tied to the company's stage and strategic direction.

💡 Interview Preparation

Strategy Questions:

  • "Describe how you would approach designing a new payment feature for our platform, considering both user experience and security requirements." (Assesses understanding of financial services, user-centricity, and strategic thinking.)

  • "How do you balance user needs with business goals when faced with conflicting priorities? Provide an example from your portfolio." (Tests strategic alignment and decision-making.)

  • "Booksy is becoming a design-led organization. What does this mean to you, and how would you contribute to this transition in your role as a Senior Product Designer?" (Evaluates understanding of design's strategic role and ability to influence culture.)

Company & Culture Questions:

  • "What interests you most about Booksy and our mission?" (Assesses motivation and research.)

  • "How do you approach collaboration with Product Managers and Engineers? Can you share an example of a successful cross-functional partnership?" (Evaluates teamwork and communication skills.)

  • "How do you stay updated on design trends, new technologies (like AI), and best practices in the industry?" (Tests commitment to continuous learning.)

Portfolio Presentation Strategy:

  • Structure Your Narrative: For each case study, clearly define the Problem, your Role, the Process, the Solution, and the Results/Impact.

  • Highlight Your Contribution: Be specific about what you did, especially in collaborative projects.

  • Show, Don't Just Tell: Use visuals (wireframes, mockups, prototypes) to illustrate your design decisions and their evolution.

  • Quantify Impact: Use data and metrics to demonstrate the success of your designs. If quantitative data is unavailable, provide strong qualitative evidence.

  • Explain Your 'Why': Be prepared to articulate the rationale behind your design choices, linking them to user needs and business objectives.

  • Address Financial Services Nuances: If presenting a relevant case study, be ready to discuss considerations specific to finance, such as security, trust, and regulatory compliance.

  • Demonstrate AI Integration: If applicable, explain how you used AI tools to enhance your design process or outcomes.

📝 Enhancement Note: The interview preparation focuses on assessing strategic thinking, problem-solving in ambiguous environments, collaboration, and the ability to articulate design impact, all crucial for a senior role in a growing company. The emphasis on AI and financial services reflects specific requirements of this position.

📌 Application Steps

To apply for this Senior Product Designer position:

  • Submit your application through the provided link on Workable.

  • Portfolio Customization: Tailor your portfolio to highlight end-to-end product design case studies, emphasizing your experience in complex domains (ideally financial services) and your ability to drive measurable impact. Showcase your process, problem-solving skills, and collaboration.

  • Resume Optimization: Update your resume to clearly articulate your 5-10 years of product design experience, highlighting achievements related to user-centered design, strategy, collaboration, and any relevant FinTech exposure. Ensure keywords like "Product Design," "User-Centered Design," "Financial Services," "Prototyping," "Design Systems," and "AI Tools" are present.

  • Interview Preparation: Practice articulating your design philosophy, walking through your portfolio case studies, and preparing for behavioral questions related to ambiguity, collaboration, and strategic thinking. Be ready to discuss your experience with AI tools and the financial services domain.

  • Company Research: Thoroughly research Booksy, its mission, its platform, and its strategic direction, particularly its expansion into financial services. Understand their scale-up environment and commitment to becoming a design-led organization.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

Application Requirements

Requires a strong portfolio of end-to-end product design work and deep expertise in user-centered design principles. Candidates must be comfortable working in ambiguous, fast-paced environments and be proficient in using design systems and AI tools.