Product Designer

📍 Job Overview

Job Title: Product Designer

Company: TCC Global

Location: Hong Kong

Job Type: FULL_TIME

Category: Creative & Media / Marketing Operations

Date Posted: 2026-05-27

Experience Level: 3+ years

Remote Status: On-site

🚀 Role Summary

• Design visually compelling marketing collateral, point of sale (POS) materials, and packaging that align with client brand identities and strategic objectives.

• Collaborate closely with internal teams and external clients to translate conceptual ideas into impactful visual designs across both print and digital mediums.

• Manage multiple design projects concurrently in a fast-paced retail marketing environment, ensuring timely delivery and high-quality output.

• Leverage a strong understanding of marketing campaigns and retail sector dynamics to create designs that drive customer engagement and loyalty.

📝 Enhancement Note: While the title is "Product Designer," the description clearly indicates a focus on graphic design for marketing collateral, POS, and packaging, aligning more with a Graphic Designer role within a marketing or creative agency context. The focus on retail marketing and loyalty solutions positions this role within the broader GTM (Go-To-Market) operations sphere, specifically supporting client marketing initiatives.

📈 Primary Responsibilities

• Develop and execute creative visual designs for a diverse range of marketing materials, including but not limited to PowerPoint presentations, point of sale (POS) displays, packaging, and other related media.

• Engage in consultative discussions with client marketing, sales, and sourcing teams to ensure designs are cohesive, accurately reflect client corporate cultures, and meet defined business goals.

• Manage a dynamic project workload, effectively prioritizing and executing multiple design tasks simultaneously to meet client demands and project deadlines.

• Translate written or spoken ideas into compelling visual concepts, ensuring seamless conversion into final designs that resonate with target audiences.

• Review and proofread text content within design projects to ensure accuracy and grammatical correctness, particularly when English text is involved.

📝 Enhancement Note: The responsibilities highlight a blend of creative execution and client-facing consultation, common for designers in agencies supporting GTM strategies. The emphasis on POS and packaging suggests a strong understanding of retail marketing execution.

🎓 Skills & Qualifications

Education: Bachelor’s Degree in a related Art & Design major, Marketing, or a related discipline.

Experience: 3+ years in professional commercial design, with a preference for experience gained within a marketing or creative agency setting.

Required Skills:

• Extensive proficiency in design software, including Adobe Illustrator, Adobe Photoshop, and Adobe InDesign.

• Demonstrated ability to create impactful visual designs across both print and electronic media.

• Strong understanding of marketing campaign principles and retail sector dynamics.

• Excellent communication skills, with fluency in English being essential.

• Proven ability to collaborate effectively, demonstrate integrity, flexibility, proactivity, and professionalism.

• Capacity to absorb and constructively apply feedback from peers and clients.

Preferred Skills:

• Experience in developing point of sale (POS) materials.

• Proficiency in reading and writing Chinese (Mandarin/Cantonese).

• Experience leading creative teams or designing collaboratively with other professionals.

📝 Enhancement Note: The requirement for extensive experience with Adobe Creative Suite and a Bachelor's degree in a design or marketing field are standard for professional graphic design roles. The preference for agency experience and specific language skills (Chinese) suggests a focus on client servicing within a multicultural market.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase a diverse range of design projects demonstrating proficiency in graphic design, layout, and visual communication across print and digital media.

• Include examples of marketing collateral, such as presentations and POS materials, that illustrate an understanding of retail marketing objectives.

• Feature packaging design projects that highlight creative problem-solving and brand alignment.

• Demonstrate experience in translating conceptual ideas into tangible visual assets, reflecting the ability to work from written or spoken briefs.

Process Documentation:

• While not explicitly stated, a strong portfolio should implicitly demonstrate a structured design process, from initial concept development and client consultation to final execution and revision.

• Candidates should be prepared to articulate their design process, including how they manage multiple projects, incorporate feedback, and ensure brand consistency.

📝 Enhancement Note: For a design role like this, the portfolio is paramount. It's crucial for candidates to showcase not just aesthetic skill but also their ability to understand and execute on client briefs within specific marketing contexts, particularly retail.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for a Product Designer/Graphic Designer with 3+ years of experience in Hong Kong, the estimated annual salary range is approximately HKD 250,000 - HKD 400,000. This estimation considers the cost of living in Hong Kong, the required experience level, and the specialized skills in graphic design for retail marketing.

Benefits:

• Comprehensive health insurance coverage.

• Paid time off, including annual leave and public holidays.

• Opportunities for professional development and training in design software and marketing trends.

• A collaborative work environment with exposure to international clients and projects.

• Potential for career advancement within TCC Global's global network.

Working Hours: Approximately 40 hours per week, with potential for overtime during peak client project periods.

📝 Enhancement Note: Salary is estimated based on Hong Kong market rates for similar roles. Benefits are generalized but typical for a full-time position at an international company. The working hours are based on the standard 40-hour work week mentioned in the input.

🎯 Team & Company Context

🏢 Company Culture

Industry: Loyalty Solutions & Retail Marketing. TCC Global operates within the dynamic retail sector, focusing on enhancing customer engagement and driving business growth for its clients through innovative loyalty programs and marketing strategies. This industry context means the company operates at the intersection of consumer behavior, marketing technology, and brand management.

Company Size: TCC Global is a significant player in its field, likely employing hundreds or thousands of individuals globally. This size suggests a structured organization with established processes, potential for internal mobility, and a diverse workforce.

Founded: Founded in 1981, TCC Global has a long-standing history in the loyalty and marketing solutions industry, indicating stability, deep industry expertise, and a proven track record of client success.

Team Structure:

• The design team likely operates within a broader marketing or creative department, supporting various client accounts.

• The structure may involve a mix of senior designers, specialists (e.g., POS, packaging), and potentially junior designers or interns, reporting to a Creative Director or Design Manager.

Methodology:

• Data-driven design approach, using insights from client marketing campaigns and consumer behavior to inform creative decisions.

• Agile project management principles to adapt to fast-paced client demands and evolving project requirements.

• Collaborative ideation and feedback loops to ensure design solutions are innovative and effective.

• Focus on ROI for client marketing efforts, with design directly contributing to engagement and sales objectives.

Company Website: https://www.tccglobal.com/

📝 Enhancement Note: The company's long history and global presence suggest a professional and established work environment. The focus on loyalty and retail marketing implies a fast-paced, client-centric operation where design plays a critical role in Go-To-Market success.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a mid-level Product/Graphic Designer. It requires significant professional experience and the ability to work independently on multiple projects while also collaborating effectively with teams and clients. The "leading creative teams" mention suggests potential for future leadership opportunities.

Reporting Structure: The designer will likely report to a Design Manager, Creative Director, or Head of Creative Services. They will work closely with account management teams who interface directly with clients.

Operations Impact: This role has a direct impact on the success of client marketing campaigns by creating visually engaging materials that drive customer engagement, brand perception, and ultimately, sales. The designs produced are critical components of TCC Global's Go-To-Market solutions for their retail clients.

Growth Opportunities:

• Specialization: Develop expertise in specific areas like POS design, packaging design, or digital marketing collateral.

• Leadership: Progress into roles like Senior Designer, Art Director, or Creative Team Lead, managing projects and mentoring junior designers.

• Client Management: Gain deeper client-facing experience, potentially moving into roles that involve more strategic creative consultation.

• Skill Expansion: Acquire new design skills, software proficiency, or knowledge in related areas like UX/UI design or motion graphics if the company expands its service offerings.

📝 Enhancement Note: The mention of "leading creative teams" and the company's global nature indicates clear pathways for career progression within the design function and potentially into broader GTM strategy roles.

🌐 Work Environment

Office Type: The role is on-site in Hong Kong, suggesting a traditional office environment where team members collaborate in person. This is common for creative roles where brainstorming and direct feedback are crucial.

Office Location(s): Hong Kong. This location offers a vibrant international business hub, providing exposure to diverse markets and cultures.

Workspace Context:

• A collaborative office setting designed to foster teamwork and idea exchange among creative professionals.

• Access to industry-standard design software and hardware.

• Opportunities for direct interaction with colleagues from various departments (account management, strategy, sales) to ensure holistic campaign development.

• A dynamic environment driven by client needs and project deadlines, characteristic of a marketing services agency.

Work Schedule: The standard 40-hour work week is expected, with the flexibility often required in creative roles to meet project deadlines. This might involve occasional longer hours or weekend work during critical project phases, which is typical for agency-like environments.

📝 Enhancement Note: The on-site requirement emphasizes the value TCC Global places on in-person collaboration for creative problem-solving and team synergy.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Review of resume and portfolio to assess qualifications, experience, and design style.

• Technical Interview: Discussion focused on design software proficiency (Illustrator, Photoshop, InDesign), design principles, and understanding of retail marketing. Candidates may be asked to walk through specific portfolio pieces.

• Creative Challenge/Case Study: A practical design exercise or a detailed presentation of a past project demonstrating problem-solving skills, design process, and ability to meet client objectives. This may involve creating a concept for a POS display or a marketing collateral piece.

• Team/Cultural Fit Interview: Meeting with potential team members and managers to assess communication skills, collaborative abilities, and alignment with TCC Global's core values (Respect, Truth, Collaboration, Care).

Portfolio Review Tips:

• Curate Selectively: Showcase 5-8 of your strongest, most relevant projects. Tailor the selection to highlight POS, packaging, and marketing collateral design if possible.

• Tell a Story: For each project, clearly articulate the client's brief, your role, the design process, the challenges faced, and the final outcome or impact (e.g., increased engagement, sales uplift).

• Showcase Process: Include sketches, wireframes, or mood boards to demonstrate your thought process and how you arrived at the final design.

• Highlight Technical Skills: Ensure your portfolio demonstrates mastery of Adobe Creative Suite and your ability to produce high-quality, print-ready assets.

• Professional Presentation: Organize your portfolio logically, use high-quality mockups, and ensure it's easily navigable, whether digital or physical.

Challenge Preparation:

• Be ready to discuss your approach to a hypothetical retail marketing design challenge. Think about how you would gather requirements, brainstorm concepts, and present your ideas.

• Practice articulating your design decisions and the rationale behind them, focusing on how your design choices support business objectives.

• Prepare to discuss your experience working under tight deadlines and managing multiple client demands.

📝 Enhancement Note: The emphasis on a portfolio and a potential creative challenge underscores the practical, execution-focused nature of this design role within a client-service environment.

🛠 Tools & Technology Stack

Primary Tools:

• Adobe Creative Suite: Extensive experience required with Adobe Illustrator, Adobe Photoshop, and Adobe InDesign for creating and manipulating visual assets.

• Microsoft PowerPoint: Essential for creating client presentations and marketing collateral.

• Design Software: Familiarity with other related design software may be beneficial.

Analytics & Reporting:

CRM & Automation:

• Not directly applicable to the core design function, but an understanding of how designs are integrated into broader marketing automation platforms or CRM-driven campaigns could be a plus.

📝 Enhancement Note: The explicit mention of Adobe Creative Suite is critical. Proficiency in these tools is non-negotiable for this role.

👥 Team Culture & Values

Operations Values:

• Respect: Demonstrated through courteous interaction with colleagues, clients, and stakeholders, valuing diverse perspectives in the design process.

• Truth: Maintaining honesty and transparency in design proposals, project timelines, and feedback discussions. Upholding design integrity.

• Collaboration: Actively participating in team brainstorming sessions, sharing ideas, and working constructively with cross-functional teams (marketing, sales, sourcing) to achieve unified campaign goals.

• Care: Showing dedication to producing high-quality work that benefits clients and their customers, and contributing positively to the team environment.

Collaboration Style:

• The team fosters a collaborative environment where designers work closely with account managers, marketing strategists, and other creative professionals.

• Open communication and constructive feedback are encouraged to ensure designs effectively meet client objectives and brand guidelines.

• Expect to participate in regular team meetings, design critiques, and project reviews.

📝 Enhancement Note: The company's stated values are directly applicable to how a designer should approach their work and interactions, emphasizing teamwork and client focus.

⚡ Challenges & Growth Opportunities

Challenges:

• Managing Multiple Client Demands: Balancing the needs and deadlines of various clients simultaneously in a fast-paced agency-like setting.

• Translating Abstract Ideas: Converting diverse written or spoken ideas into compelling visual designs that meet client expectations.

• Adapting to Retail Trends: Staying current with evolving retail marketing trends, consumer preferences, and design aesthetics to ensure client materials remain relevant and effective.

• Incorporating Feedback: Skillfully integrating constructive criticism from peers and clients into designs without compromising the core vision or quality.

Learning & Development Opportunities:

• Advanced Design Techniques: Pursuing training in specialized design software features, 3D rendering for packaging, or advanced digital design tools.

• Retail Marketing Insights: Deepening understanding of consumer psychology, loyalty program mechanics, and effective retail campaign strategies.

• Cross-functional Exposure: Gaining knowledge from marketing strategists and account managers to better understand the strategic context of design work.

• International Market Exposure: Working on projects for a global client base provides unique learning opportunities about different market nuances and design preferences.

📝 Enhancement Note: The challenges are typical for a creative role in a client-service organization, offering opportunities for skill development in project management and client relations.

💡 Interview Preparation

Strategy Questions:

• "Describe your process for taking a client's brief from concept to final design, especially for POS materials." (Focus on your structured approach, idea generation, and client communication.)

• "How do you ensure your designs align with a client's corporate culture and marketing goals?" (Highlight your consultative approach and strategic thinking.)

Company & Culture Questions:

• "What do you know about TCC Global and our work in the loyalty and retail marketing space?" (Research the company's website, recent campaigns, and client roster.)

• "How do you embody our core values of Respect, Truth, Collaboration, and Care in your work?" (Provide specific examples of how you've demonstrated these values.)

Portfolio Presentation Strategy:

• Structure: Organize your presentation logically, starting with an overview of your experience and then diving into 2-3 key case studies.

• Narrative: For each case study, clearly state the problem, your solution (the design), and the results/impact. Use storytelling to engage the interviewers.

• Visuals: Ensure your visual examples are high-quality and clearly showcase your design skills and understanding of the brief. Use mockups where appropriate.

• Interaction: Be prepared to answer questions about your design choices, technical execution, and collaborative process. Engage in a dialogue rather than a monologue.

📝 Enhancement Note: Preparing specific examples and understanding TCC Global's business are key to excelling in this interview process.

📌 Application Steps

To apply for this Product Designer position:

• Submit your application through the provided link on the TCC Global careers portal.

• Portfolio Customization: Curate your portfolio to prominently feature examples relevant to retail marketing, POS displays, packaging design, and print/electronic collateral. Ensure it highlights your proficiency with Adobe Creative Suite.

• Resume Optimization: Tailor your resume to emphasize your 3+ years of commercial design experience, agency background (if applicable), and specific skills in graphic design, layout, and client consultation. Quantify achievements where possible.

• Interview Preparation: Practice articulating your design process, walking through portfolio case studies, and discussing how you align with TCC Global's values. Be ready to address potential creative challenges.

• Company Research: Thoroughly research TCC Global's services, client base, and recent work to demonstrate your understanding and interest in their specific market niche.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.