Product Designer

📍 Job Overview

Job Title: Product Designer

Company: Snapsheet

Location: Remote, USA-based

Job Type: Full-time

Category: Product Design / UX/UI

Date Posted: March 26, 2026

Experience Level: Mid-Level (3-5+ years)

Remote Status: Fully Remote

🚀 Role Summary

• Drive the design of intuitive and impactful user experiences for Snapsheet's innovative claims technology platform.

• Act as a data-driven user advocate, translating complex business requirements into seamless workflows for web and mobile products.

• Collaborate closely with product managers, engineers, and stakeholders to deliver cutting-edge UX/UI solutions.

• Focus on enhancing user journeys across web applications, customer portals, and mobile interfaces within the insurance technology sector.

• Utilize a range of design methodologies, from user research and wireframing to high-fidelity prototyping and interaction design, to inform product strategy and execution.

📝 Enhancement Note: This role is positioned within a specialized B2B SaaS company (Snapsheet) focused on insurance claims technology. The Product Designer will be critical in shaping user experiences for both internal users and external clients (insurance carriers, TPAs, etc.), requiring a strong understanding of complex workflows and data visualization. The emphasis on "data-driven user advocate" and "transforming large and/or complex data sets into insightful visualizations" highlights a need for analytical design skills.

📈 Primary Responsibilities

• Design and deliver intuitive, high-quality user interfaces and experiences for web applications, customer portals, and mobile products, ensuring alignment with business objectives and user needs.

• Conduct comprehensive user research, including interviews, surveys, and usability testing, to gather insights that inform design decisions and product strategy.

• Develop detailed user flows, wireframes, prototypes, and interaction designs to effectively communicate design concepts and functionalities to cross-functional teams.

• Collaborate with product management and engineering to translate complex business requirements and data sets into elegant and efficient user workflows.

• Create and maintain design documentation, guidelines, and standards to ensure consistency and scalability across Snapsheet's product suite.

• Champion user-centric design principles throughout the product development lifecycle, advocating for user needs and ensuring a positive end-user experience.

• Prototype and iterate on designs rapidly, leveraging design tools to visualize concepts and gather early feedback.

• Design user experiences for configuration tools within applications, enabling customization and flexibility for clients.

• Effectively articulate and defend design decisions, supported by user data, research findings, and industry best practices, to diverse audiences.

• Foster a collaborative environment by working closely with design, product, and development teams.

📝 Enhancement Note: The responsibilities emphasize a blend of strategic thinking and hands-on design execution. The inclusion of "Guidelines & Standards" and "Design Documentation" suggests a need for a designer who can contribute to establishing and maintaining design systems, crucial for a growing SaaS product. The focus on "configuration tools" indicates a potential for designing complex, adaptable interfaces.

🎓 Skills & Qualifications

Education: While not explicitly stated, a Bachelor's degree in Design, Human-Computer Interaction (HCI), Computer Science, or a related field is typically expected for this level of experience. A strong portfolio can often substitute for formal education.

Experience: 3-5+ years of professional experience in user design and research, with a proven track record of designing complex web and mobile applications. Experience within the B2B SaaS or FinTech/InsurTech industries is highly advantageous.

Required Skills:

• Mastery of information architecture, user-centered design principles, and design methodologies.

• Proficiency in creating detailed design artifacts, including user flows, taxonomies, flow diagrams, content inventories, wireframes, and mockups.

• Expertise in design and prototyping tools such as Figma, Sketch, Invision, and Abstract.

• Proven experience in user research, usability testing, and translating research findings into actionable design improvements.

• Demonstrated ability to transform complex data sets into clear, insightful visualizations and intuitive user interfaces.

• Experience with rapid prototyping and iterative design processes.

• Strong communication and presentation skills, with the ability to articulate and defend design decisions to various stakeholders.

• Collaborative mindset and experience working effectively within cross-functional teams (Product, Engineering, Marketing).

Preferred Skills:

• Experience designing configuration tools or complex enterprise software.

• Familiarity with Agile development methodologies.

• Understanding of front-end development principles (HTML, CSS, JavaScript) to facilitate better collaboration with engineering.

• Experience in the insurance or financial services technology sector.

📝 Enhancement Note: The requirement for "Mastery of design tools such as Figma, Sketch, Invision, Abstract" is specific and important for applicants. The emphasis on transforming complex data into visualizations and designing configuration tools indicates a need for a designer who can handle intricate information and functional requirements, going beyond purely aesthetic design.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase a minimum of 2-3 detailed case studies demonstrating end-to-end product design process.

• For each case study, clearly articulate the problem statement, your role and responsibilities, the design process undertaken (research, ideation, iteration, testing), and the final solution.

• Include examples of wireframes, user flows, interactive prototypes, and high-fidelity UI designs.

• Highlight specific instances where user research and data analysis directly influenced design decisions and led to measurable improvements.

• Demonstrate experience with transforming complex data into user-friendly interfaces or visualizations.

Process Documentation:

• Provide examples of how you document user flows, interaction designs, and design guidelines.

• Showcase your approach to user research methodologies and how findings are synthesized and applied.

• Illustrate your process for creating and iterating on wireframes and prototypes.

• Explain your methods for collaborating with development teams on design implementation and ensuring design fidelity.

📝 Enhancement Note: A strong portfolio is paramount for this role. The emphasis on "transforming large and/or complex data sets into insightful visualizations" and "designing configuration tools" suggests that case studies showcasing these specific skills will be particularly impactful. Applicants should be prepared to walk through their design process, justify their decisions with data, and demonstrate how their work has led to tangible user or business outcomes.

💵 Compensation & Benefits

Salary Range: $90,000 - $110,000 annually. This range is a guideline, and the final compensation will be determined by the candidate's experience, skills, and qualifications.

Benefits:

• Comprehensive health insurance plans (2 medical plans through Blue Cross Blue Shield).

• Health Savings Account (HSA) contributions when enrolled in the high-deductible health plan.

• Dental and Vision insurance plans.

• Company-paid Short Term Disability, Long Term Disability, and Life Insurance.

• Voluntary benefits including Accident Insurance, Hospital Indemnity, Critical Illness, and Legal Assistance.

• 401(k) plan with a 4% company match.

• Employee Assistance Program (EAP) offering 6 sessions per life incident for mental well-being support.

• Flexible Paid Time Off (PTO).

• 7.5 company-observed holidays.

Working Hours: Typically 40 hours per week, with flexibility inherent in a fully remote, full-time role. Expectations will be set by the hiring manager regarding core working hours for collaboration.

📝 Enhancement Note: The provided salary range is specific and falls within the typical mid-level Product Designer compensation in the US market. The detailed benefits package indicates a company that invests in employee well-being and financial security, which is attractive for long-term career prospects. The mention of "in-person connection points throughout the year including our annual Summit and Roadshows" suggests occasional travel might be expected, even for a remote role, for team building and strategic alignment.

🎯 Team & Company Context

🏢 Company Culture

Industry: Claims Technology / InsurTech / B2B SaaS. Snapsheet operates within the rapidly evolving insurance technology sector, providing cloud-based claims management solutions. This industry demands precision, reliability, and innovation to serve large insurance carriers and their customers.

Company Size: While not explicitly stated in the provided text, the mention of "170+ P&C Carriers, MGAs, MGUs, TPAs, and logistics companies" as clients suggests a well-established and significant player in its market. The company likely has a substantial employee base to support such a client portfolio.

Founded: Snapsheet was founded in 2015, indicating a relatively young but rapidly growing company that has achieved significant market traction.

Team Structure:

• The Product Designer will join Snapsheet's product team, working closely with Product Managers and Development Teams.

• This role implies a collaborative, cross-functional structure common in modern tech companies, where design is integrated early and continuously throughout the product development lifecycle.

Methodology:

• Data-driven decision-making is a core tenet, as highlighted by the "data-driven user advocate" requirement.

• Agile methodologies are likely employed, given the focus on rapid prototyping and close collaboration with development teams.

• User-centric design and continuous improvement through research and testing are central to their product development process.

Company Website: http://www.snapsheetapp.com

📝 Enhancement Note: Snapsheet's focus on "purposeful, precise, and designed to deliver outcomes" in claims technology suggests a culture that values efficiency, accuracy, and tangible results. The company's growth from 2015 to serving over 170 clients indicates a dynamic and successful environment.

📈 Career & Growth Analysis

Operations Career Level: This role is for a mid-level Product Designer, typically requiring 3-5 years of experience. It offers the opportunity to work on impactful, innovative products within a specialized industry. The designer will be expected to take ownership of design projects and contribute significantly to product strategy and user experience.

Reporting Structure: The Product Designer will report to a Product Lead or Head of Product, working directly with Product Managers and Engineers. This structure facilitates direct impact and clear communication channels.

Operations Impact: The Product Designer's work will directly influence the usability and effectiveness of Snapsheet's core claims management platform. By creating intuitive workflows and data visualizations, they will enhance client adoption, operational efficiency for insurance carriers, and positively impact the experience of millions of end-customers. Their contributions are crucial for the company's competitive edge and continued growth in the InsurTech market.

Growth Opportunities:

• Skill Specialization: Deepen expertise in UX/UI design for complex B2B SaaS applications, data visualization, or specific areas of insurance technology.

• Leadership Development: Potential to grow into a Senior Product Designer role, leading design initiatives, mentoring junior designers, and influencing product strategy at a higher level.

• Cross-Functional Exposure: Gain deeper understanding of product management, engineering processes, and the insurance industry through close collaboration.

• Impactful Projects: Opportunities to work on high-visibility projects that shape the future of Snapsheet's product offerings and directly contribute to client success.

📝 Enhancement Note: The role offers a clear path for growth within the product design discipline, particularly in the specialized area of InsurTech. The emphasis on "endless opportunity to shape your path—career growth, learning, and real impact are all within reach" suggests that Snapsheet supports employee development and provides avenues for advancement.

🌐 Work Environment

Office Type: Fully Remote. This role is designed for individuals who thrive in an independent, self-directed work environment. The company provides tools and processes to facilitate remote collaboration.

Office Location(s): Remote within the United States. Specific restrictions apply to New York, California, Hawaii, and Alaska. While remote, the company does organize "in-person connection points throughout the year including our annual Summit and Roadshows," indicating occasional travel might be required for team building and strategic events.

Workspace Context:

• Candidates should have a suitable home office setup conducive to productivity and video conferencing.

• Access to reliable internet is essential for seamless remote collaboration.

• The company fosters a culture of open communication and utilizes digital tools to bridge geographical distances.

• Expect regular virtual meetings and asynchronous communication channels for team interaction.

Work Schedule: Standard full-time hours (approximately 40 hours per week). While remote, maintaining consistent availability during core business hours for team collaboration and meetings is expected. Flexibility may be available, but clear communication with the manager regarding availability is key.

📝 Enhancement Note: The fully remote nature of the role requires strong self-discipline and communication skills. The mention of occasional in-person events suggests candidates should be open to travel a few times a year for company-wide gatherings.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A recruiter or hiring manager will review your application and resume, focusing on relevant experience and portfolio.

• Portfolio Review & Technical Interview: You will likely be asked to present your portfolio, walking through 1-2 key case studies. This stage will involve in-depth discussions about your design process, problem-solving approach, and rationale behind your design decisions. Expect questions about user research, wireframing, prototyping, and your experience with specific tools.

• Design Challenge (Potential): Some companies may issue a take-home design challenge or a live design exercise to assess your skills in a practical scenario. This could involve analyzing a problem and proposing a design solution.

• Team/Cross-functional Interviews: You may meet with Product Managers, Engineers, or other designers to assess your collaboration style, communication skills, and cultural fit within the team.

• Final Interview: A final conversation with a senior leader to discuss your overall fit, career aspirations, and expectations.

Portfolio Review Tips:

• Curate Selectively: Choose 2-3 of your strongest, most relevant case studies that showcase your end-to-end design process and impact. Prioritize projects that align with B2B SaaS, complex workflows, or data visualization.

• Tell a Story: For each case study, clearly articulate the problem, your specific role and contributions, the challenges faced, your design process, key decisions, and the outcomes/impact of your work. Use data and metrics whenever possible to demonstrate success.

• Highlight Process: Show the evolution of your design thinking, from initial research and ideation to wireframes, prototypes, and final UI. Explain why you made certain choices.

• Tool Proficiency: Be prepared to discuss your proficiency with tools like Figma, Sketch, and Invision, and how you leverage them effectively.

• Conciseness: Keep your presentation focused and within a reasonable timeframe (e.g., 30-45 minutes for a portfolio review).

Challenge Preparation:

• Understand the Goal: If a design challenge is provided, ensure you fully understand the objective and constraints.

• Emphasize Process: Even if time is limited, outline your thought process, research approach (even if quick), and design rationale.

• Focus on Key Areas: Address the core aspects of the challenge, prioritizing impactful solutions.

• Communicate Clearly: Present your solution logically and be prepared to answer questions about your choices.

📝 Enhancement Note: Given Snapsheet's emphasis on "data-driven user advocate" and "complex business requirements," expect interviewers to probe deeply into how you use data and research to inform your design decisions and how you approach simplifying complex problems. Be ready to discuss specific examples of how your designs have led to measurable improvements in user engagement, efficiency, or client satisfaction.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Figma, Sketch, Invision, Abstract. These are essential and applicants must demonstrate mastery.

• User Research & Testing: Tools may vary, but experience with platforms for surveys, interviews, and usability testing (e.g., UserTesting.com, SurveyMonkey, Lookback) is beneficial.

• Collaboration & Documentation: Tools like Jira, Confluence, Slack, and Miro are likely used for team communication, project management, and collaborative whiteboarding.

Analytics & Reporting:

• While not explicitly stated for the designer, familiarity with analytics platforms (e.g., Google Analytics, Mixpanel, Amplitude) and how to interpret user data to inform design is a significant advantage.

CRM & Automation:

• Not directly applicable to the Product Designer role, but understanding how CRM systems (like Salesforce) and automation tools impact user workflows can be helpful context.

📝 Enhancement Note: Proficiency in Figma, Sketch, Invision, and Abstract is a hard requirement. Candidates should be prepared to discuss their preferred toolset, how they leverage these tools for various stages of the design process, and how they manage design systems within these platforms.

👥 Team Culture & Values

Operations Values:

• User Advocacy: A deep commitment to understanding and representing the needs of the end-user in all design decisions.

• Data-Driven Approach: Utilizing data, research, and analytics to inform design choices and measure impact.

• Precision and Purpose: Reflecting Snapsheet's core values, designs should be purposeful, accurate, and focused on delivering tangible outcomes.

• Collaboration and Communication: Openness to feedback, active participation in team discussions, and clear articulation of ideas.

• Innovation and Continuous Improvement: A drive to create cutting-edge products and a willingness to iterate and refine designs based on new insights.

Collaboration Style:

• Cross-functional Integration: Working seamlessly with Product Managers, Engineers, and other stakeholders to ensure design alignment and successful implementation.

• Feedback-Oriented: A culture where constructive feedback is regularly exchanged, supported by data and experience, to elevate the quality of the product.

• Shared Ownership: A collective responsibility for product success, where the design team plays a crucial role in defining and realizing the product vision.

📝 Enhancement Note: The company emphasizes "purposeful, precise, and designed to deliver outcomes." This suggests a culture that values efficiency, attention to detail, and measurable results, which should be reflected in the designer's approach and portfolio.

⚡ Challenges & Growth Opportunities

Challenges:

• Simplifying Complexity: Translating intricate insurance claims processes and large data sets into intuitive and user-friendly interfaces.

• Balancing Stakeholder Needs: Effectively integrating feedback from various stakeholders (clients, product, engineering, sales) while maintaining a strong user-centric focus.

• Remote Collaboration: Maintaining strong team cohesion and effective communication in a fully remote environment.

• Industry Specificity: Quickly gaining a deep understanding of the nuances of the insurance claims industry to design relevant and effective solutions.

Learning & Development Opportunities:

• Industry Expertise: Developing specialized knowledge in InsurTech and claims management processes.

• Advanced Design Skills: Enhancing skills in complex UX/UI design, data visualization, and potentially user research methodologies.

• Product Strategy Influence: Gaining exposure to product strategy discussions and contributing to the roadmap for Snapsheet's core offerings.

• Career Advancement: Potential to move into senior design roles, lead design initiatives, or specialize in specific product areas.

📝 Enhancement Note: The primary challenge will be to navigate the complexities of the insurance claims domain and translate them into elegant user experiences. The company's commitment to growth suggests ample opportunities for professional development within this niche.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to design for a complex, data-heavy workflow. What was your process, and what were the key challenges and outcomes?" (Focus on approach, data utilization, problem-solving).

• "How do you balance user needs with business requirements and technical constraints in your design process?" (Demonstrate strategic thinking, stakeholder management).

• "Walk me through your approach to user research. How do you ensure your designs are truly user-centric?" (Highlight methodology, empathy, data integration).

Company & Culture Questions:

• "What interests you about Snapsheet and the InsurTech industry?" (Research company, understand industry trends).

• "How do you approach collaboration within a remote team?" (Emphasize communication, proactivity, tool usage).

Portfolio Presentation Strategy:

• Structure: Begin with an overview of your role and the project's objective. Detail challenges, your process (research, ideation, wireframing, prototyping, testing), key design decisions and rationale, and the final solution. Conclude with outcomes, impact, and lessons learned.

• Metrics: Quantify success whenever possible. Use data points to illustrate improvements in user engagement, task completion rates, efficiency gains, or client satisfaction.

• Interactivity: If possible, use interactive prototypes to showcase user flows and interactions.

• Be Prepared for Deep Dives: Anticipate questions about specific design choices, trade-offs made, and how you validated your solutions.

📝 Enhancement Note: Be ready to articulate your design process with specific examples, especially those involving complex data or workflows, and how you used data to drive decisions. Understanding Snapsheet's "purposeful, precise, outcomes-driven" philosophy will help tailor your responses.

📌 Application Steps

To apply for this Product Designer position:

• Submit your application through the provided link on Snapsheet's careers page.

• Tailor Your Resume: Highlight keywords from the job description such as "Product Designer," "UX/UI," "wireframing," "prototyping," "user research," "Figma," "Sketch," and any experience with complex data or B2B SaaS. Quantify achievements where possible.

• Curate Your Portfolio: Select 2-3 strong case studies that best represent your skills and experience, focusing on projects that showcase your ability to handle complex workflows, data visualization, or B2B product design. Ensure clear articulation of your process and impact.

• Prepare Your Portfolio Presentation: Practice walking through your case studies, focusing on your problem-solving approach, design rationale, and the outcomes of your work. Be ready to discuss your proficiency with design tools.

• Research Snapsheet: Understand their products, target market (insurance carriers, TPAs), and company values to tailor your application and prepare for interview questions.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.