Product Designer

📍 Job Overview

Job Title: Product Designer

Company: NorthAB LLC (North Hospitality)

Location: Remote (Michigan, United States)

Job Type: Full-time

Category: Product Design / User Experience (UX)

Date Posted: August 07, 2026

Experience Level: 2-5 Years

Remote Status: Fully Remote

🚀 Role Summary

• Design and develop sophisticated digital products and applications for the hospitality technology sector, focusing on user experience best practices and high-level business requirements.

• Collaborate extensively with Product Owners and Engineering Teams to define feature sets, conduct user research, and translate complex user needs into intuitive and effective design solutions.

• Drive the creation of best-in-class user experience patterns and design languages, informed by human behavior, established digital practices, and competitive market analysis.

• Develop polished interactive prototypes and contribute to UX copy, ensuring a consistent and compelling brand experience across all North Hospitality platforms.

📝 Enhancement Note: While the title is "Product Designer," the responsibilities and required skills strongly emphasize User Experience (UX) design, user research, and interaction design. The role acts as a bridge between product strategy and UI execution, requiring a deep understanding of user behavior and a strong collaborative approach with engineering and product management. The focus on hospitality technology suggests a need for domain-specific understanding or a strong ability to learn it quickly.

📈 Primary Responsibilities

• Develop detailed mockups, wireframes, and user flows for digital products and applications, adhering to user experience best practices and business objectives.

• Create and maintain comprehensive design languages and user experience patterns that enhance product usability and brand consistency across web and mobile platforms.

• Lead discussions with Product Owners to define product features, gather high-level requirements, and ensure alignment with user needs and market trends.

• Conduct user research, including interviews and surveys, and compile competitive market analysis data to inform product development strategies and user personas.

• Collaborate closely with Engineering Team Leads and Developers to refine product designs, address usability questions, and ensure accurate implementation of UX/UI elements.

• Serve as a key stakeholder in Quality Assurance (QA) processes, conducting design and user experience reviews to validate product functionality and adherence to design specifications.

• Create polished, interactive product prototypes for presentation to senior leadership, effectively communicating design concepts and user journey flows.

• Contribute to and/or write UX copy, crafting user-centric messaging that enhances the overall user experience and brand voice.

• Review final assets and design systems provided by User Interface (UI) Designers, offering constructive feedback to ensure product and brand consistency.

📝 Enhancement Note: The responsibilities highlight a hands-on design role that also involves significant strategic input, user advocacy, and cross-functional collaboration. The expectation to "write UX copy" indicates a need for strong communication skills beyond visual design. The QA review responsibility signifies an end-to-end ownership of the design process.

🎓 Skills & Qualifications

Education:

• Bachelor's degree in Human-Computer Interaction (HCI), Cognitive Science, Psychology, Communications, Marketing, Graphic Design, Computer Science, or a related field.

• A Master's degree in a relevant discipline is also acceptable. Experience:

• Minimum of two (2) years of experience in a related UX Designer role or Software Engineer role with a strong design focus.

• Demonstrated experience in designing complete mobile and web products from concept through development completion.

• Experience working within iterative development methodologies, such as SCRUM and Agile. Required Skills:

• Expert understanding of digital design principles and emerging trends in web and mobile design.

• Strong proficiency in responsive web design concepts and constraints, as well as iOS and Android mobile design principles.

• Proven ability to conduct user research and translate findings into actionable design requirements and user personas.

• Experience creating polished interactive product prototypes.

• Excellent verbal and written communication skills, with the ability to articulate design decisions and collaborate effectively.

• Demonstrated leadership skills and comfort in owning large-scale projects and initiatives.

• Self-motivation and proven experience working collaboratively with developers, designers, and product managers.

• Ability to work effectively both individually and as part of a team.

• Proficiency with core design tools: Adobe XD, Adobe Photoshop, and Adobe Illustrator. Preferred Skills:

• Experience in the hospitality industry.

• Certification in Human Factors.

• Proficiency with additional design and collaboration tools: Jira, Principle, and After Effects.

📝 Enhancement Note: The "2-5 years" experience level derived from AI aligns well with the explicit "Minimum two (2) years" requirement, suggesting a mid-level designer role with potential for growth into more senior responsibilities. The emphasis on both individual contribution and collaborative skills is crucial for operations professionals.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase a minimum of two (2) end-to-end product design projects for web and mobile applications, demonstrating the full design lifecycle from concept to launch.

• Include detailed case studies for each project, highlighting the problem statement, user research methodologies, design process, key decisions, and iterative improvements.

• Clearly articulate your role and contributions within each project, especially in collaborative environments.

• Demonstrate proficiency in user research, wireframing, prototyping, and UI design, with specific examples of how you applied these skills.

• Present data-driven insights and how user feedback influenced design iterations and outcomes, showcasing an understanding of how to measure design impact. Process Documentation:

• For each portfolio project, provide insights into the iterative development methodologies (Agile/Scrum) used and how you collaborated with engineering teams.

• Document the process of translating high-level business requirements and user needs into detailed design specifications and user flows.

• Illustrate how you conducted market analysis and user research to inform your design decisions and product strategy.

• Explain your approach to creating and utilizing design systems and UX copy to ensure product and brand consistency.

📝 Enhancement Note: A strong portfolio is critical for this role. Candidates should be prepared to walk through their projects, explaining their thought process, design choices, and the impact of their work. Quantifiable results or metrics demonstrating user satisfaction or business impact are highly valued.

💵 Compensation & Benefits

Salary Range: $75,000 - $98,500 annually.

• Pay within this range is dependent on job-related knowledge, skills, experience, and work location. NorthAB LLC offers a competitive compensation package that will be discussed throughout the interview process. Benefits:

• Medical, Dental, & Vision Coverage: Comprehensive health insurance options for employees and their families.

• Flexible Paid Time Off: Generous time off policies to support work-life balance.

• 401(k) + Match: Retirement savings plan with employer matching contributions.

• Education Assistance: Support for continued learning and professional development.

• Paid Maternity & Paternity Leave: Paid leave for new parents to bond with their children.

• Mental Health Support & Well-Being Program: Resources and programs to support employee mental and emotional well-being.

• Company-funded Lifestyle Spending Account: Funds available for various lifestyle and wellness expenses. Working Hours:

• Standard full-time hours are expected, typically around 40 hours per week.

• The remote nature of the role offers flexibility in managing work schedules, with a focus on productivity and meeting project deadlines.

📝 Enhancement Note: The salary range provided is for the US market. For operations roles, it's crucial to understand how benefits like flexible PTO and well-being programs contribute to overall employee satisfaction and retention, especially in remote settings. The company's comprehensive benefits package is a significant draw.

🎯 Team & Company Context

🏢 Company Culture

Industry: Hospitality Technology, Payment Processing, Restaurant Operations.

Company Size: The provided data does not specify company size, but LinkedIn indicates NorthAB LLC is part of "North" which employs over 1,000 people. This suggests a mid-to-large sized organization with established processes and resources.

Founded: North Hospitality is part of "North," founded in 2016. This indicates a relatively young but rapidly growing company, likely with a dynamic and innovative culture.

Team Structure:

• The Product Designer will be part of the Product and Development teams, reporting likely to a Product Design Manager or Head of Product.

• Close collaboration with Product Owners, UI Designers, and Engineering Team Leads is a core aspect of the role.

• The team operates with an iterative development methodology, emphasizing cross-functional teamwork and agile processes. Methodology:

• User-centric design approach, informed by user research, human behavior insights, and competitive market analysis.

• Iterative development methodologies (SCRUM/Agile) are fundamental to the product development lifecycle.

• Focus on delivering sophisticated technology solutions for restaurateurs, emphasizing simplicity and award-winning support.

Company Website: https://www.north.com/company/about/our-companies-brands

📝 Enhancement Note: The company's mission to build products for restaurateurs by restaurateurs suggests a deep understanding of their target audience and a commitment to practical, effective solutions. The culture is likely fast-paced, innovative, and collaborative, with a strong emphasis on user experience and technological advancement within the hospitality sector.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a mid-level Product Designer, requiring a minimum of two years of experience and the ability to lead projects. It offers a solid foundation for career progression within UX and product design.

Reporting Structure: The Product Designer will likely report to a Design Manager or Head of Product, working closely with Product Owners and Engineering Leads. This structure allows for direct impact on product strategy and development.

Operations Impact: The Product Designer directly influences the usability, functionality, and user satisfaction of digital products critical to restaurant operations. Their work impacts customer acquisition, retention, and overall efficiency for North Hospitality's clients.

Growth Opportunities:

• Specialization: Develop expertise in hospitality technology UX, becoming a go-to specialist in the industry.

• Leadership: Advance to Senior Product Designer, Lead Product Designer, or potentially a Product Management role, guiding product vision and strategy.

• Skill Development: Deepen expertise in areas like interaction design, user research methodologies, prototyping tools, and potentially visual design through collaboration and continuous learning.

• Cross-functional Mobility: Potential to move into related roles within product management, UX research, or even software engineering if a strong technical aptitude is demonstrated.

📝 Enhancement Note: The "2-5 years" AI-derived experience level suggests this is a growth-oriented role. The company's focus on innovation and its expanding product suite offer ample opportunities for designers to take on more responsibility and shape the future of their offerings.

🌐 Work Environment

Office Type: Fully Remote. This offers significant flexibility and autonomy for employees to manage their work environment.

Office Location(s): Primarily based in Michigan, United States, for remote work designation, but the role is fully remote, allowing candidates across the US to apply (though specific state requirements may apply).

Workspace Context:

• Employees are expected to maintain a dedicated, productive remote workspace conducive to focused design work and virtual collaboration.

• Access to company-provided software and tools, including Adobe Creative Suite and potentially collaboration platforms, is essential.

• Regular virtual team meetings and communication channels (e.g., Slack, Zoom) foster a connected and collaborative remote environment. Work Schedule:

• While the role is full-time (approximately 40 hours per week), the remote nature allows for flexibility in daily scheduling, provided project deadlines and team collaboration needs are met. This flexibility can be beneficial for operations professionals managing complex workflows or requiring focused deep work sessions.

📝 Enhancement Note: The fully remote nature is a significant aspect of the work environment, requiring strong self-discipline, communication skills, and the ability to thrive independently while remaining connected to the team. This setup is ideal for operations professionals who value autonomy and work-life integration.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your resume and portfolio to assess qualifications and alignment with the role's requirements.

• Hiring Manager Interview: Discussion about your experience, design philosophy, and suitability for the role and company culture. Focus on your approach to user research, problem-solving, and collaboration.

• Design Challenge/Portfolio Review: A practical exercise or in-depth review of your portfolio. This will likely involve presenting 1-2 key projects, explaining your design process, rationale, and the impact of your work. Expect questions about your decision-making, collaboration with developers, and understanding of user needs.

• Team/Cross-functional Interviews: Meetings with Product Owners and Engineering Team Leads to assess your collaborative skills, communication style, and ability to integrate into the team's workflow.

• Final Interview: Potentially with senior leadership to discuss overall fit, strategic thinking, and long-term potential within the company.

Portfolio Review Tips:

• Curate Selectively: Choose 2-3 projects that best showcase your skills in end-to-end product design, user research, and collaboration, ideally with some relevance to technology or complex systems.

• Tell a Story: Structure your case studies to clearly articulate the problem, your process, your specific contributions, the challenges you faced, and the measurable outcomes or learnings.

• Highlight Collaboration: Emphasize how you worked with Product Managers, Developers, and other stakeholders. Explain how you incorporated their feedback and navigated technical constraints.

• Showcase Process: Detail your use of user research, wireframing, prototyping, and testing. Explain why you chose specific tools and methodologies.

• Quantify Impact: Whenever possible, include metrics (e.g., user satisfaction scores, conversion rates, task completion times) that demonstrate the positive impact of your design solutions.

• Be Prepared for Deep Dives: Anticipate detailed questions about your design decisions, trade-offs, and how you handled ambiguity.

Challenge Preparation:

• Review common UX design challenge formats (e.g., redesigning an existing feature, conceptualizing a new product).

• Practice articulating your thought process clearly and concisely, focusing on problem definition, user needs, and solution rationale.

• Be ready to discuss your understanding of Agile/Scrum methodologies and how you integrate design into these workflows.

📝 Enhancement Note: The emphasis on a portfolio and design challenge suggests that practical application and demonstrable skills are paramount. Candidates should prepare to articulate their design process, justify their decisions, and showcase their ability to collaborate effectively in a remote, agile environment.

🛠 Tools & Technology Stack

Primary Tools:

• Adobe XD: Essential for wireframing, prototyping, and UI design. Expect to use this extensively for creating mockups and interactive prototypes.

• Adobe Photoshop: Used for image editing, asset creation, and detailed visual design work.

• Adobe Illustrator: Crucial for vector graphics, icon design, and creating scalable visual assets.

Analytics & Reporting:

• While not explicitly listed, experience with analytics tools (e.g., Google Analytics, Amplitude, Mixpanel) is highly beneficial for understanding user behavior and measuring the impact of design changes. The ability to interpret data to inform design decisions is key. CRM & Automation:

• Jira: Preferred tool for project management, task tracking, and collaborating with development teams in an Agile environment. Understanding Jira workflows is advantageous.

• Other Collaboration Tools: Proficiency with communication and collaboration platforms like Slack, Zoom, Microsoft Teams, etc., is assumed for a remote role.

Prototyping & Animation:

• Principle: Preferred tool for creating advanced animations and interactive prototypes, adding depth and realism to user experience demonstrations.

• After Effects: Preferred for more complex motion graphics, animations, and potentially creating engaging product demos.

📝 Enhancement Note: Mastery of the Adobe Creative Suite is a hard requirement. Familiarity with Jira is a strong plus, indicating the need to integrate seamlessly with development workflows. Experience with prototyping and animation tools like Principle and After Effects will set candidates apart, enabling them to create more compelling presentations and user experiences.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and serving the needs of restaurateurs through intuitive and effective technology.

• Innovation & Agility: Embracing new ideas, continuous learning, and adapting quickly to market changes and technological advancements within the hospitality tech space.

• Collaboration: Fostering strong partnerships between design, product, and engineering teams to achieve shared goals and deliver cohesive product experiences.

• Excellence & Quality: Striving for high standards in design, functionality, and support, ensuring that products are robust, reliable, and deliver significant value.

• Data-Driven Decision Making: Utilizing user research, analytics, and market insights to inform design choices and measure the success of product initiatives.

Collaboration Style:

• Cross-functional Integration: The role requires seamless collaboration with Product Owners for requirements gathering and strategic alignment, and with Engineering for technical feasibility and implementation.

• Feedback-Driven: An open and constructive feedback culture is essential for iterative design improvements, involving regular design reviews and discussions.

• Knowledge Sharing: Encouraging the sharing of best practices, insights from user research, and learnings from design challenges to elevate the entire team's capabilities.

📝 Enhancement Note: The company's ethos of "restaurateurs building products for restaurateurs" implies a culture that values practical expertise, efficiency, and a deep understanding of the end-user's challenges. Expect a collaborative environment where diverse perspectives are valued to solve complex operational problems in the hospitality sector.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing User Needs with Business Goals: Effectively translating complex hospitality operations requirements into user-friendly designs that also meet business objectives and technical constraints.

• Rapidly Evolving Hospitality Tech Landscape: Staying abreast of fast-changing technology trends, user expectations, and competitive offerings within the hospitality sector.

• Remote Collaboration Dynamics: Maintaining strong communication, alignment, and team cohesion in a fully remote work environment, ensuring all stakeholders are informed and engaged.

• Designing for Diverse User Groups: Catering to the varied technical proficiencies and operational workflows of different types of restaurants and hospitality businesses.

Learning & Development Opportunities:

• Specialized Design Skills: Deepen expertise in areas like interaction design, motion design, user research methodologies, and inclusive design principles.

• Industry Knowledge Acquisition: Gain in-depth understanding of the hospitality industry's operational challenges, technology stack, and market dynamics.

• Leadership Development: Opportunities to mentor junior designers, lead design initiatives, and contribute to product strategy.

• Tool Proficiency: Become an expert in advanced features of design tools and potentially explore new tools and technologies relevant to product design.

📝 Enhancement Note: The challenges presented are typical for a product designer in a growth-stage tech company, especially one focused on a specific industry. The opportunities for learning and development are significant, particularly for those looking to specialize in the hospitality tech niche or move into leadership roles.

💡 Interview Preparation

Strategy Questions:

• "Describe your process for taking a product from concept to launch. What are the key stages, and how do you ensure user needs are met throughout?" (Focus on user research, iterative design, and collaboration with engineering.)

• "How do you balance conflicting feedback from stakeholders (e.g., Product, Engineering, Sales) when designing a feature?" (Highlight your negotiation skills, data-driven approach, and focus on user advocacy.)

• "Walk me through a time you had to simplify a complex user flow or feature. What was the problem, your approach, and the outcome?" (Use a specific project example, detailing your problem-solving process and impact.) Company & Culture Questions:

• "What excites you about designing for the hospitality industry, and what do you see as the biggest UX challenges in this space?" (Showcase your research into the industry and genuine interest.)

• "How do you contribute to a collaborative and inclusive remote work environment?" (Discuss your communication strategies, proactive engagement, and team-building efforts.)

• "How do you measure the success of your designs, and what metrics do you typically track?" (Focus on quantifiable outcomes and how design impacts business goals.) Portfolio Presentation Strategy:

• Choose Impactful Projects: Select 2-3 projects that best demonstrate your end-to-end design process, problem-solving skills, and ability to deliver user-centric solutions.

• Structure Your Narrative: For each project, clearly define the problem, your role, your process (research, ideation, design, testing), key decisions, challenges, and outcomes. Use visuals effectively.

• Highlight Collaboration: Be ready to discuss how you worked with product managers, developers, and other stakeholders, and how you incorporated their feedback.

• Quantify Results: If possible, present metrics that show the impact of your design on user behavior or business objectives.

• Be Authentic: Speak confidently about your work, be open to feedback, and demonstrate your passion for design and user experience.

📝 Enhancement Note: Candidates should prepare to articulate their design process with specific examples, demonstrate their understanding of user-centered design principles, and showcase their ability to collaborate effectively in a remote, cross-functional team. A strong portfolio presentation is paramount.

📌 Application Steps

To apply for this Product Designer position:

• Submit your application through the provided Workday link: https://nabancard.wd1.myworkdayjobs.com/NAB/job/US---Remote/Product-Designer_JR102010

• Tailor Your Resume: Highlight experience in UX design, product design, user research, prototyping, and familiarity with the required tools (Adobe XD, Photoshop, Illustrator). Emphasize any experience with Agile/Scrum methodologies and responsive web/mobile design.

• Prepare Your Portfolio: Ensure your portfolio showcases 2-3 strong end-to-end product design case studies. Be ready to present them clearly, detailing your process, rationale, and impact.

• Research North Hospitality: Understand their mission, their target market (restaurants), and the types of technology solutions they offer. Familiarize yourself with their company values and culture.

• Practice Your Storytelling: Prepare to discuss your design process, decision-making, and collaborative experiences using the STAR method (Situation, Task, Action, Result) for behavioral questions.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.