Product Designer

📍 Job Overview

Job Title: Product Designer

Company: Isla

Location: London, United Kingdom

Job Type: FULL_TIME

Category: Product Design / UX/UI

Date Posted: 2026-08-17

Experience Level: Mid-Level (2-5 years)

Remote Status: Hybrid (with remote flexibility)

🚀 Role Summary

• Design complex, end-to-end clinical and patient-facing user experiences, from initial concept through to polished UI and implementation-ready assets.

• Drive improvements in UX and UI across Isla's platform by proactively identifying friction points, inconsistencies, and opportunities for simplification.

• Collaborate closely with Product Managers, Engineers, and the Clinical Safety Officer to ensure user needs are integrated throughout the product development lifecycle.

• Contribute to the evolution of Isla's design system, ensuring it remains usable, accessible, and AI-ready, thereby enhancing design consistency and efficiency.

• Explore and experiment with AI tools within the design workflow, aiming to improve speed, quality, and collaboration in the design process.

📝 Enhancement Note: This role is positioned as a mid-level Product Designer, indicating a need for demonstrated experience in end-to-end design ownership and a solid understanding of design systems. The emphasis on AI tools suggests a forward-thinking design team keen on leveraging emerging technologies.

📈 Primary Responsibilities

• Conceptualize, design, and deliver user-centered solutions for complex clinical workflows and patient interactions, encompassing user flows, wireframes, mockups, and high-fidelity prototypes.

• Advocate for and implement best practices in user experience (UX) and user interface (UI) design, ensuring intuitive, efficient, and accessible product interfaces.

• Actively participate in user research, discovery sessions, and problem definition to deeply understand user needs and translate them into effective design solutions.

• Partner with Engineering teams to ensure accurate implementation of designs, provide necessary assets, and contribute to the ongoing development and maintenance of the design system.

• Identify and champion opportunities to improve UX quality across the platform, focusing on simplification of workflows and enhancement of overall user satisfaction.

• Evaluate and integrate AI tools into the design process, assessing their impact on efficiency, quality, and collaborative workflows.

• Ensure all designs adhere to accessibility standards (e.g., WCAG) and promote inclusive design principles to cater to a diverse user base.

• Contribute to the strategic direction of product design at Isla, helping to shape design practices and processes as the company scales.

📝 Enhancement Note: The responsibilities clearly outline a hands-on design role with significant ownership. The mention of "clinical and patient-facing experiences" and "Clinical Safety Officer" highlights the importance of domain-specific understanding within the health tech sector.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a strong portfolio demonstrating equivalent practical experience in product design, UX/UI, or a related field is essential.

Experience: 2-5 years of professional experience in product design, with a proven track record of designing complex user interfaces and workflows.

Required Skills:

• Strong end-to-end product design skills, with a significant focus on user interface (UI) design and the development/maintenance of design systems.

• Proven ability in systems thinking, understanding how design decisions impact various components of a complex, multi-user product ecosystem.

• Experience collaborating effectively with software engineers to build, maintain, and evolve design systems.

• Expertise in accessibility standards and inclusive design principles, ensuring products are usable by everyone.

• Proficiency in wireframing, prototyping, and creating high-fidelity UI designs using industry-standard tools.

• Ability to translate user needs and business requirements into intuitive and effective design solutions.

• Excellent communication and collaboration skills, with the ability to articulate design decisions and rationale to cross-functional teams. Preferred Skills:

• Experience working with or integrating AI tools within the design workflow.

• Familiarity with clinical or patient-facing applications within the health tech industry.

• Experience in user research methodologies and user testing.

• Understanding of front-end development principles to facilitate better collaboration with engineers.

• Experience in a fast-paced, scaling startup environment.

📝 Enhancement Note: The emphasis on "systems thinking" and "design systems" suggests the company is looking for a designer who can contribute to a scalable and consistent product experience, rather than just isolated feature designs.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio showcasing end-to-end product design projects, highlighting your role and contributions.

• Detailed case studies demonstrating your process for solving complex design problems, with a clear emphasis on UI design and design system implementation.

• Examples of how you have applied systems thinking to ensure consistency and scalability across a product.

• Visual evidence of accessible and inclusive design practices incorporated into your work.

• Prototypes or interactive designs that showcase user flows and interaction design. Process Documentation:

• Case studies should clearly articulate the design process, from problem definition and user research through to solution design, iteration, and final implementation.

• Demonstrate how you collaborated with engineers, product managers, and other stakeholders throughout the design lifecycle.

• Show evidence of how you improved UX quality, simplified workflows, or contributed to the efficiency of the design system.

• Include examples of how you leveraged or experimented with new tools (like AI) to enhance the design process.

📝 Enhancement Note: A strong portfolio is critical for this role. Candidates should be prepared to walk through their design process, articulate their reasoning, and demonstrate tangible outcomes, particularly related to design systems and user experience improvements.

💵 Compensation & Benefits

Salary Range: £45,200 - £58,000 per year. This range is based on the provided salary information and aligns with mid-level Product Designer roles in London, UK, considering the company's industry and size.

Benefits:

• EMI share options, offering a stake in the company's success.

• Flexible working hours to accommodate personal schedules.

• Opportunity to work abroad for up to 90 days per year, providing global flexibility.

• Generous annual leave: 25 days plus bank holidays, your birthday off, and an additional significant day off of your choice.

• Quarterly meal allowance of up to £75 to treat friends or family.

• Monthly wellbeing allowance (£50) for gym memberships or wellbeing activities, or private medical insurance.

• Salary sacrifice pension scheme with access to financial coaching and planning tools via Mintago.

• Retail discounts, childcare vouchers, and virtual GP services.

• Enhanced parental leave for new parents.

• Regular quarterly team social events to foster camaraderie.

• Annual learning budget to support professional development and skill enhancement.

Working Hours: Full-time (approximately 40 hours per week), with flexible working times.

📝 Enhancement Note: The benefits package is comprehensive, with a strong emphasis on employee wellbeing, work-life balance, and professional growth, reflecting a modern and employee-centric company culture. The inclusion of EMI share options is particularly attractive for a mid-level role in a growing company.

🎯 Team & Company Context

🏢 Company Culture

Industry: Health Tech. Isla is focused on improving patient healthcare through technology, addressing global health challenges.

Company Size: Isla is a rapidly growing, well-funded health tech company. While the exact number of employees isn't specified, the context implies a dynamic startup environment likely ranging from 50-200 employees, offering significant opportunities for impact.

Founded: The founding date is not explicitly stated, but the company is described as being at an "exciting stage" and "rapidly growing," suggesting it is established enough to have a product and user base but still in a high-growth phase.

Team Structure:

• The Product Design team is growing, with this role reporting to the Product Design Lead.

• Collaboration is key, with close partnerships expected between Product, Engineering, and Clinical Safety.

• The company emphasizes a lean, agile structure where ideas can have direct impact, avoiding bureaucratic layers. Methodology:

• Design-led thinking is advocated, with a focus on improving design practices and ensuring design is an enabler, not a bottleneck.

• Emphasis on end-to-end product design, integrating user needs from discovery through to iteration.

• Exploration and experimentation with AI tools are encouraged to enhance design workflows.

• A strong focus on building and maintaining a robust, accessible, and AI-ready design system.

Company Website: isla.health

📝 Enhancement Note: Isla operates in the Health Tech sector, a field requiring a high degree of responsibility, data privacy awareness, and user empathy. The company culture appears to value innovation, collaboration, and direct impact, typical of successful growth-stage startups.

📈 Career & Growth Analysis

Operations Career Level: This role is for a Mid-Level Product Designer (2-5 years experience). It requires independent contribution to complex design projects, ownership of design processes, and the ability to influence design practices and systems.

Reporting Structure: The Product Designer will report directly to the Product Design Lead, indicating a clear line of management and mentorship. They will also work very closely with Product Managers and Senior Software Engineers.

Operations Impact: The Product Designer will have a significant impact on the user experience of both clinical professionals and patients, directly influencing healthcare outcomes and patient satisfaction. Their work on the design system and AI integration will also impact the efficiency and scalability of the entire product development process.

Growth Opportunities:

• Skill Advancement: Deepen expertise in complex clinical UX/UI, design systems, accessibility, and emerging AI design tools.

• Leadership Potential: Opportunity to become a senior member of the design team, mentor junior designers, and take on more strategic design leadership roles as the company scales.

• Cross-Functional Exposure: Gain deep understanding of product strategy, engineering processes, and clinical safety protocols within a health tech environment.

• Learning & Development: Utilize the annual learning budget for courses, conferences, or certifications relevant to product design and health tech.

📝 Enhancement Note: This role offers a strong growth trajectory within a specialized and impactful industry. The emphasis on design systems and AI suggests opportunities to develop highly sought-after skills.

🌐 Work Environment

Office Type: Isla offers a hybrid work environment. Employees can choose to work remotely from home or from their office located at 131 Finsbury Pavement (Moorgate), London.

Office Location(s): The primary office is in London, United Kingdom. The company also supports remote work across the UK and allows up to 90 days of work abroad per year, provided permanent residency is within the UK.

Workspace Context:

• Flexibility: The hybrid model and remote work options cater to individual preferences for workspace, promoting work-life balance.

• Collaboration Tools: While not explicitly stated, a tech company like Isla will likely utilize modern collaboration tools (e.g., Slack, Figma, Jira) to facilitate seamless communication and teamwork between remote and office-based employees.

• Team Interaction: Regular team meetings (at least 4 times a year in London) and quarterly socials are organized to foster team cohesion and collaboration, irrespective of primary work location.

Work Schedule: Full-time employment with flexible working times, allowing employees to structure their workday around core collaboration needs and personal commitments.

📝 Enhancement Note: The hybrid model with significant remote flexibility, combined with office presence requirements for team events, aims to balance autonomy with in-person collaboration crucial for design work.

📄 Application & Portfolio Review Process

Interview Process: The hiring process is structured into four virtual stages:

1. Video Interview (Elevator Pitch): Candidates are asked to submit a short video to showcase their personality and suitability beyond the CV.

2. Screening Call: A brief 15-minute call with an Operations team member to assess initial fit and logistics.

3. Technical Interview: A 45-minute interview with the Product Design Lead and a Senior Software Engineer, likely focusing on design skills, process, and technical collaboration.

4. Final Interview: A 30-minute conversation with the Director of Product and CTO/Co-founder to discuss strategic alignment, company vision, and overall fit.

Portfolio Review Tips:

• Show, Don't Just Tell: Your portfolio should clearly demonstrate your design process, problem-solving skills, and the impact of your work. Use case studies to illustrate your journey.

• Highlight Design Systems & UI: Given the role's focus, prominently feature projects where you've built, maintained, or significantly contributed to a design system, and showcase your UI design capabilities.

• Emphasize Systems Thinking: Explain how you approached complexity and ensured consistency across different product areas.

• Accessibility & Inclusivity: Dedicate space to show how you've applied these principles and the outcomes.

• AI Tool Exploration: If applicable, include examples of how you've experimented with or integrated AI tools into your workflow.

• Prepare to Discuss: Be ready to articulate your design decisions, rationale, and the trade-offs you made during each project.

Challenge Preparation:

• While a specific design challenge isn't explicitly mentioned, be prepared for in-depth discussions about your past projects and hypothetical scenarios related to designing clinical or patient-facing experiences.

• For the "Elevator Pitch," practice concisely conveying your key strengths and why you're a good fit for Isla.

• Understand Isla's mission and product to tailor your responses and demonstrate genuine interest.

📝 Enhancement Note: The interview process is designed to assess both technical design skills and cultural fit. The emphasis on a video pitch and a final interview with leadership suggests the company values personality and strategic alignment alongside technical expertise.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Proficiency in industry-standard tools such as Figma (highly probable given its prevalence in collaborative design systems), Sketch, or Adobe XD for wireframing, UI design, and prototyping.

• Design Systems: Experience with tools and methodologies for building, managing, and scaling design systems. This may involve component libraries within design tools and documentation platforms.

• Collaboration: Familiarity with tools like Jira for project management and workflow tracking, and Slack for team communication.

Analytics & Reporting:

• While not directly a designer's primary tool, understanding how to interpret user data from analytics platforms (e.g., Amplitude, Google Analytics) to inform design decisions is beneficial.

• Ability to work with product managers to understand key performance indicators (KPIs) and how design impacts them. CRM & Automation:

• Not directly applicable to the core design role, but an awareness of how design integrates with user journeys managed by CRM and marketing automation tools can be advantageous.

📝 Enhancement Note: The role strongly implies a need for expertise in modern design tools and processes, particularly Figma, for collaborative design system development. An understanding of how design impacts user journeys and business metrics is also valuable.

👥 Team Culture & Values

Operations Values:

• Purpose-Driven: A strong commitment to delivering social impact through improved patient healthcare. This value should resonate with candidates seeking meaningful work.

• Innovation & Growth: Joining at an exciting, rapidly growing stage means embracing innovation, adapting to change, and contributing to shaping the future of the business and the product.

• Ownership & Impact: Employees are encouraged to have real ownership and make a tangible impact, with ideas not getting lost in management layers.

• Collaboration & Design-Led Thinking: A culture that advocates for strong design-led thinking and fosters collaboration across product, engineering, and clinical teams.

• Efficiency & Quality: Focus on improving UX quality, simplifying workflows, and leveraging tools (including AI) to enhance speed and effectiveness.

Collaboration Style:

• Cross-Functional Integration: Close working relationships with Product, Engineering, and Clinical Safety are fundamental. Designers are expected to be active participants in the product development lifecycle.

• Design System Focus: Collaborative effort to build and maintain a usable, accessible, and AI-ready design system, ensuring consistency and efficiency.

• Feedback Exchange: An environment where design practices are continuously improved, likely involving regular feedback loops and critiques.

• Openness to New Tools: Willingness to explore and integrate new technologies, such as AI, into design workflows to foster efficiency and innovation.

📝 Enhancement Note: Isla's culture appears to be one of proactive contribution, innovation, and a shared mission within the health tech space. The emphasis on ownership and impact is a key differentiator for potential candidates.

⚡ Challenges & Growth Opportunities

Challenges:

• Designing for Complexity: Tackling complex clinical and patient-facing experiences requires deep empathy, user understanding, and meticulous design execution.

• Balancing Innovation with Stability: Integrating new AI tools while maintaining a stable, accessible, and reliable design system and product.

• Scaling Design Practices: Ensuring design processes remain efficient and effective as the company grows rapidly.

• Cross-Disciplinary Communication: Effectively communicating design vision and rationale to diverse stakeholders (engineers, product managers, clinical safety officers) with different technical backgrounds.

Learning & Development Opportunities:

• Specialization: Develop deep expertise in health tech UX/UI, complex clinical workflows, and advanced design system management.

• AI in Design: Become proficient in leveraging AI tools for design ideation, iteration, and workflow optimization.

• Leadership: Grow into a senior design role, potentially leading projects or mentoring other designers.

• Industry Exposure: Gain invaluable experience in a fast-growing health tech startup, understanding the unique challenges and opportunities in this sector.

• Professional Development: Utilize the annual learning budget for courses, workshops, conferences, or certifications to continuously enhance skills.

📝 Enhancement Note: The role presents opportunities to tackle significant design challenges in a critical industry, fostering growth in specialized and future-forward design skills.

💡 Interview Preparation

Strategy Questions:

• Design Process & Problem Solving: "Walk me through a complex end-to-end product design project you led. How did you approach user research, problem definition, ideation, and execution? What were the key challenges and how did you overcome them?" Focus on your systems thinking and UI/design system contributions.

• Design Systems & Collaboration: "Describe your experience building or contributing to a design system. How do you ensure it remains usable, accessible, and evolves with new features? How do you collaborate with engineers to maintain consistency?"

• AI in Design: "How have you explored or integrated AI tools into your design workflow? What are your thoughts on the future of AI in product design, particularly in health tech?"

• Accessibility & Inclusivity: "How do you ensure your designs are accessible and inclusive? Can you provide an example of a design decision you made specifically to improve accessibility?"

Company & Culture Questions:

• "What interests you about Isla's mission and the health tech industry?"

• "How do you see your skills in design systems and UI contributing to Isla's growth?"

• "Describe your ideal team collaboration environment. How do you handle disagreements or differing opinions on design?" Portfolio Presentation Strategy:

• Structure: Organize your portfolio around 2-3 key case studies that best represent your end-to-end design process, UI expertise, and design system contributions.

• Narrative: Tell a compelling story for each project: the problem, your role, your process, the challenges, the solutions, and the impact (quantifiable if possible).

• Visuals: Use high-quality visuals, mockups, prototypes, and flow diagrams. Clearly showcase your UI design skills.

• Process Emphasis: Detail your thought process, research methods, and iterative steps.

• Design System Focus: Dedicate a section to your design system experience.

• AI Integration (if applicable): Briefly mention any exploration or use of AI tools.

• Conciseness: Be prepared to present your portfolio within the allotted interview time, focusing on the most relevant aspects.

📝 Enhancement Note: Candidates should prepare to articulate their design philosophy, demonstrate a strong understanding of design systems and accessibility, and show how they can contribute to Isla's mission-driven culture.

📌 Application Steps

To apply for this Product Designer position:

• Submit your application through the provided link on Workable.

• Portfolio Customization: Tailor your portfolio to highlight projects that demonstrate end-to-end design ownership, strong UI skills, design system experience, and systems thinking. Prioritize health tech or complex B2B/enterprise applications if available.

• Resume Optimization: Ensure your resume clearly outlines your years of experience, specific design skills (UX, UI, Design Systems, Accessibility), proficiency with design tools, and any experience relevant to health tech or AI tools. Use keywords from the job description.

• Prepare Your Elevator Pitch: Craft a concise and engaging video pitch that introduces you, highlights your key strengths relevant to this role, and expresses your enthusiasm for Isla's mission.

• Research Isla: Thoroughly understand Isla's product, mission, and target users. Familiarize yourself with their current design aesthetic and any public-facing information about their company culture. Prepare questions to ask the interviewers.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.