Product Designer at dunnhumby

📍 Job Overview

Job Title: Product Designer

Company: dunnhumby

Location: Gurgaon, Haryana, India

Job Type: Full-Time

Category: Design Operations / Product Design

Date Posted: 2026-05-26T15:12:58

Experience Level: Mid-Level (3-5 years)

Remote Status: Hybrid

🚀 Role Summary

Design and maintain platform libraries using variants, tokens, and other organizing principles to create flexible, reusable components for designers and engineers, ensuring technical feasibility and scalability.
Support the continuous relevance and optimal user experience of the Digital Design System (DDS) through community engagement, user research, and effectiveness testing.
Collaborate closely with product teams to integrate the design system into all UI projects, driving consistency and evolving the DDS based on user needs and business requirements.
Identify opportunities for design simplification across various business areas to maintain a lean and efficient design system.
Champion inclusive design practices and deliver accessible (WCAG AA compliant) designs and components.

📝 Enhancement Note: This role is focused on Design Operations within a Product Design context, specifically centering on the maintenance, evolution, and adoption of a Digital Design System (DDS). The emphasis on "platform libraries," "variants," "tokens," and "component libraries" indicates a strong need for systematic design thinking and operational efficiency in design processes.

📈 Primary Responsibilities

Design and maintain reusable components within the Digital Design System (DDS), utilizing variants, tokens, and other scaling principles for both design and engineering implementation.
Collaborate with product teams to embed the DDS into new and existing UI projects, ensuring consistency and adherence to design standards.
Conduct research and user testing to validate the effectiveness of the design system and identify areas for improvement.
Support community engagement for the DDS, acting as a primary point of contact for designers and providing guidance on system usage.
Work with engineers to ensure technical feasibility of design components and oversee design implementation during the development cycle.
Create and maintain comprehensive end-user documentation for the component library, including standards and best practices.
Develop and maintain engineering handover documentation, facilitating seamless transitions from design to development.
Identify opportunities for design simplification across multiple products to maintain a lean and efficient design system.
Promote and implement inclusive design principles and deliver designs that meet WCAG AA accessibility standards.
Facilitate workshops and participatory design sessions to gather feedback and drive DDS adoption.
Partner with product managers, data analysts, and business stakeholders to explore, test, and contribute to the design system's evolution.
Validate design solutions through A/B testing, unmoderated usability testing, and other appropriate validation methods.
Continuously improve internal design processes to increase efficiency, remove obstacles, and simplify workflows.
Provide constructive design critique to peers, fostering a culture of continuous improvement within the design team.
Collaborate with the Design Manager to cultivate a positive, supportive, and inclusive team culture.

📝 Enhancement Note: The responsibilities highlight a blend of hands-on design work, process ownership, and cross-functional collaboration, typical of a mid-level designer embedded within a design systems function. The emphasis on documentation, engineering handover, and community support points to strong operational aspects of the role.

🎓 Skills & Qualifications

Education:

Bachelor's degree in Design, Human-Computer Interaction, or a related field is preferred.

Experience:

3-5 years of professional UI design experience, with a significant focus on design systems or component-based design.

Required Skills:

Strong proficiency in the latest versions of Figma for UI design, prototyping, and component management.
Deep understanding of design system principles, including variants, tokens, and component architecture for scalability.
Solid knowledge of delivering WCAG (Web Content Accessibility Guidelines) compliant designs, specifically AA standards.
Ability to constructively critique design work and provide actionable feedback to peers and stakeholders.
Experience in creating and maintaining detailed design documentation and engineering handover materials.
Familiarity with user research methodologies, including usability testing and A/B testing, for design validation.

Preferred Skills:

Some engineering background or a strong understanding of front-end development principles (HTML, CSS, JavaScript) to facilitate better design-to-development handoffs.
Previous experience working within the retail sector, understanding its unique design challenges and opportunities.
Experience in a range of high-profile design projects within a customer and business-facing environment.
Awareness of established design systems like Material Design and Fluent Design, and an obsession with emerging digital trends.

📝 Enhancement Note: The "3-5 years" experience level, coupled with the specific tool (Figma) and accessibility (WCAG) requirements, positions this as a mid-level role. The preferred skills suggest a desire for candidates who can bridge the gap between design and engineering and have relevant industry context.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

Demonstrations of experience in building and maintaining design systems, showcasing component libraries, variants, and token systems.
Case studies detailing the process of creating reusable UI components with a focus on scalability, consistency, and accessibility.
Examples of how design systems have been implemented across multiple products or platforms, highlighting impact and user adoption.
Documentation examples, such as style guides, component specifications, or engineering handover documents, that illustrate process rigor.

Process Documentation:

Documentation of workflows for design system contribution, maintenance, and governance.
Examples of processes used for design validation, including usability testing, A/B testing, and accessibility audits.
Clear articulation of the design-to-development handoff process, including collaboration with engineering teams.
Evidence of process improvement initiatives implemented to enhance design efficiency and quality.

📝 Enhancement Note: For a role focused on a Design System, the portfolio must heavily emphasize systematic design thinking, componentization, and the operational aspects of design. Demonstrating an understanding of how design systems are maintained, documented, and integrated into development workflows is crucial.

💵 Compensation & Benefits

Salary Range:

Based on industry benchmarks for a Mid-Level UI Designer with 3-5 years of experience in Gurgaon, India, the estimated salary range is ₹8,00,000 to ₹15,00,000 per annum. This range accounts for the specified skills in Figma, design systems, WCAG compliance, and the company's position as a global leader in Customer Data Science.

Benefits:

Comprehensive Rewards Package: A competitive compensation and benefits structure reflecting industry standards and company contribution.
Flexible Working Hours: Options to adjust working hours to better suit personal commitments and promote work-life balance.
Birthday Off: An additional day of paid leave to celebrate personal birthdays.
Investment in Cutting-edge Technology: Access to and work with modern design tools and technologies.
Opportunities for professional development and continuous learning.
Health and wellness programs.

Working Hours:

The standard working hours are 40 hours per week. The role offers flexibility, allowing for adjustments to start and end times to support work-life balance, as discussed during the hiring process.

📝 Enhancement Note: Salary estimation is based on common compensation ranges for UI Designers in Gurgaon, India, considering the experience level requested and the specialized nature of design systems work. The benefits listed are directly extracted from the provided text and contextualized for a professional in this field.

🎯 Team & Company Context

🏢 Company Culture

Industry: Customer Data Science, Retail Technology, Data Analytics. dunnhumby operates at the intersection of retail and advanced data analytics, providing insights and solutions that help businesses understand and engage with their customers more effectively. This context means the design team works on products that drive significant business value and impact customer experiences for major global brands.

Company Size: dunnhumby employs nearly 2,500 experts globally, indicating a large, established organization with structured processes, ample resources, and opportunities for career advancement. This size also means a need for standardized design practices and a robust design system to maintain consistency across a wide range of products and services.

Founded: dunnhumby was founded in 1997. Its long history in the data science and retail analytics space signifies stability, deep industry expertise, and a mature approach to business operations and technological development.

Team Structure:

The Design System team is a specialized unit within the broader design organization, likely comprising UI Designers, UX Designers, and potentially UX Researchers focused on the DDS.
Reporting structure likely involves a Design Manager overseeing the DDS team, with individual contributors working on specific components and system evolution.

Methodology:

Data Analysis and Insights: The company's core business relies on data science, suggesting a data-driven culture that likely extends to design validation and decision-making.
Workflow Planning and Optimization: The role's focus on a design system inherently involves optimizing design workflows for efficiency and consistency.
Automation and Efficiency Practices: The emphasis on reusable components and streamlined processes points to a drive for automation and efficiency in design and development.

Company Website: https://www.dunnhumby.com/

📝 Enhancement Note: The company's focus on data science and its global scale suggest a professional, process-oriented environment where design systems are critical for efficiency and consistency. The team structure and collaboration patterns are inferred from the role's responsibilities and the company's industry.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a Mid-Level UI Designer, specifically within a Design System team. This level requires a solid foundation in UI design principles, demonstrated experience with design tools like Figma, and the ability to work independently on assigned components and features within the system. It involves contributing to the system's evolution rather than solely defining its strategy, but with significant influence on its practical application.

Reporting Structure: The designer will likely report to a Design Manager or a Lead Designer responsible for the Digital Design System. They will collaborate closely with Product Managers, Engineers, and other Designers across various product teams.

Operations Impact: The impact of this role is significant in driving operational efficiency and consistency across dunnhumby's product portfolio. By maintaining and evolving a robust design system, this designer directly influences the speed of product development, the quality of user interfaces, brand consistency, and the overall user experience for clients and end-users of dunnhumby's platforms. A well-maintained DDS reduces redundant design efforts and engineering rework.

Growth Opportunities:

Specialization in Design Systems: Deepen expertise in design system architecture, governance, and advanced component design.
Senior UI Designer / Lead Designer: Progress to leading design system initiatives, mentoring junior designers, and influencing design strategy at a higher level.
UX Design or Product Design: Transition into broader UX or Product Design roles, leveraging the systematic approach learned from design systems work.
Cross-functional movement: Opportunities to move into Product Management or even roles within Engineering focused on design system implementation.
Leadership Development: Training and mentorship programs aimed at developing leadership skills for managing teams or complex projects.

📝 Enhancement Note: The growth path for a designer in a design systems role typically involves deepening expertise in system design, governance, and advocating for its adoption, potentially leading to more strategic or leadership positions within design operations or product design.

🌐 Work Environment

Office Type: The job is listed as Hybrid, indicating a mix of on-site work at the Gurgaon office and remote work. This suggests a professional office environment designed for collaboration, with the flexibility to work remotely for focused tasks or personal needs.

Office Location(s): The primary office location is Gurgaon, Haryana, India. This implies access to a modern office space within a significant business hub in India, offering amenities and connectivity.

Workspace Context:

Collaborative Environment: The hybrid model and emphasis on team collaboration suggest an office designed with meeting rooms, breakout spaces, and open areas conducive to teamwork and idea-sharing.
Operations Tools and Technology: Access to industry-standard design tools (Figma), project management software, and communication platforms necessary for effective design system work and cross-functional collaboration.
Team Interaction: Opportunities for regular face-to-face interaction with design peers, engineers, and product stakeholders for brainstorming, feedback sessions, and knowledge sharing.

Work Schedule: The role involves a standard 40-hour work week with flexibility in daily working hours. This allows operations professionals to manage their time effectively, balancing deep work on design system components with collaborative activities and personal commitments.

📝 Enhancement Note: The hybrid nature of the role suggests a modern work environment that balances in-office collaboration with remote flexibility, typical for design and tech roles in established companies.

📄 Application & Portfolio Review Process

Interview Process:

Initial Screening: A review of your resume and portfolio to assess relevant experience, skills, and alignment with the role requirements.
Hiring Manager Interview: A discussion with the Design Manager to delve deeper into your experience, design philosophy, and fit with the team and company culture. Expect questions about your approach to design systems, collaboration, and problem-solving.
Design Challenge/Portfolio Review: A practical exercise or in-depth review of your portfolio, focusing on your design system work. You may be asked to present case studies, explain your design process, and discuss how you've contributed to or maintained design systems. This stage will assess your Figma proficiency, understanding of componentization, and ability to articulate design decisions.
Cross-functional/Team Interview: An interview with potential peers (e.g., other designers, engineers, product managers) to evaluate collaboration skills, communication style, and how you integrate with different disciplines.
Final Interview: Potentially with a senior leader to discuss your long-term career aspirations and overall fit within dunnhumby.

Portfolio Review Tips:

Showcase Design System Expertise: Prioritize projects demonstrating your work on design systems, component libraries, variants, and tokens. Clearly articulate your role and contributions.
Detail Your Process: For case studies, explain your problem-solving approach, research methods, design iterations, and how you ensured accessibility and technical feasibility.
Quantify Impact: Wherever possible, highlight the impact of your design system contributions – e.g., improved design efficiency, reduced development time, enhanced brand consistency, successful A/B test results.
Figma Proficiency: Be prepared to walk through your Figma files, demonstrating advanced techniques for component creation, prototyping, and organization.
Accessibility Focus: Clearly showcase how you've incorporated WCAG AA standards into your design system components and workflows.

Challenge Preparation:

Design System Case Study: Prepare a detailed case study on a design system project, covering problem definition, solution, implementation, and outcomes.
Component Design Exercise: Be ready to design a new component or improve an existing one within a hypothetical or provided design system context, explaining your rationale.
Accessibility Audit: Practice identifying and rectifying accessibility issues within UI designs.
Collaboration Scenarios: Think about how you would handle common collaboration challenges, such as design disagreements with engineers or conflicting stakeholder requirements.

📝 Enhancement Note: The interview process for a design systems role will heavily scrutinize practical skills in Figma, systematic thinking, and the ability to document and communicate complex design solutions. A portfolio demonstrating hands-on design system work is paramount.

🛠 Tools & Technology Stack

Primary Tools:

Figma: The core tool for UI design, prototyping, and design system management. High proficiency is explicitly required.
Design System Management Tools: Potentially tools integrated with Figma or standalone platforms for version control, documentation, and collaboration on design system elements (e.g., Zeroheight, Storybook, or internal tools).
Prototyping Tools: Figma's built-in prototyping capabilities, or potentially additional tools for more advanced interactions if needed.

Analytics & Reporting:

A/B Testing Platforms: Tools for conducting A/B tests to validate design system components and UI changes (specific tools not mentioned, but understanding the principle is key).
Usability Testing Platforms: Software for running moderated and unmoderated usability tests to gather user feedback on designs and components.
Analytics Dashboards: Tools for monitoring user behavior and product performance, which may inform design system evolution (e.g., Tableau, Power BI, Google Analytics – though specific mentions are absent, the context implies data-driven decisions).

CRM & Automation:

Project Management Tools: Tools for managing design tasks, sprints, and workflows (e.g., Jira, Asana, Trello).
Collaboration & Communication Tools: Slack, Microsoft Teams, Confluence for team communication and documentation.
Engineering Handover Tools: Potentially plugins or features within Figma, or separate tools that facilitate the transfer of design specifications to developers.

📝 Enhancement Note: Figma is the central tool. Proficiency in other design system-related tools, collaboration platforms, and an understanding of how to leverage analytics for design validation are critical.

👥 Team Culture & Values

Operations Values:

Customer-Centricity: A core value at dunnhumby, meaning designs and system components should ultimately serve the needs of the end-customer and drive value for clients.
Data-Driven Decisions: Emphasizing the use of data, research, and testing to inform design choices and validate the effectiveness of the design system.
Collaboration & Inclusion: Fostering a supportive environment where diverse perspectives are valued, and teamwork is essential for success. The company actively promotes inclusivity through various employee networks.
Efficiency & Scalability: A strong focus on creating reusable, efficient design solutions through the design system that can scale across numerous products and brands.
Continuous Improvement: An ongoing commitment to refining design processes, tools, and the design system itself to enhance quality and efficiency.

Collaboration Style:

Cross-Functional Integration: Designers are expected to work seamlessly with engineers, product managers, UX researchers, and business stakeholders, acting as a bridge between disciplines.
Feedback-Driven: A culture where constructive feedback is regularly exchanged, contributing to stronger designs and a more robust design system.
Knowledge Sharing: Encouraging the sharing of best practices, learnings, and insights related to the design system and UI design across teams.
Proactive Communication: Maintaining open lines of communication to ensure alignment, address challenges early, and foster a shared understanding of design system goals.

📝 Enhancement Note: The team culture likely reflects dunnhumby's broader values, emphasizing data, customer focus, and collaboration, with a specific operational focus on efficiency and scalability through the design system.

⚡ Challenges & Growth Opportunities

Challenges:

Maintaining Design System Relevance and Adoption: Ensuring the DDS stays current with business needs and user expectations while driving widespread adoption among diverse product teams. Mitigation involves continuous research, user feedback loops, and strong advocacy.
Balancing Consistency with Flexibility: Creating a design system that enforces brand consistency without stifling product innovation or team autonomy. This requires careful component design and clear guidelines.
Bridging Design and Engineering: Ensuring seamless handoffs and effective communication between design and engineering teams to accurately implement components and resolve technical constraints. Preparation involves understanding engineering feasibility and fostering strong relationships.
Scaling Design Operations: As the company grows or product lines expand, scaling the design system and its supporting operations to meet increasing demands. Continuous process optimization and automation are key.

Learning & Development Opportunities:

Advanced Design System Training: Opportunities to attend workshops or courses on advanced design system strategies, governance models, and emerging best practices.
Accessibility Expertise: Deepening knowledge in accessibility standards and inclusive design principles, potentially becoming a subject matter expert within the company.
Cross-Disciplinary Learning: Gaining exposure to engineering, product management, and data analysis through collaborative projects, enhancing a holistic understanding of product development.
Mentorship Programs: Access to mentorship from senior designers or leaders within dunnhumby to guide career progression and skill development.

📝 Enhancement Note: The challenges are inherent to design systems work, requiring strategic thinking, strong communication, and a proactive approach to problem-solving. Growth opportunities focus on specialization and broadening expertise within the design and product development ecosystem.

💡 Interview Preparation

Strategy Questions:

"How would you approach designing a new complex component for our design system, considering scalability, accessibility, and developer implementation?" (Prepare by outlining a step-by-step process from requirement gathering to final documentation and handoff, referencing Figma capabilities.)
"Describe a time you had to advocate for the adoption of a design system or a specific design pattern. What challenges did you face, and how did you overcome them?" (Prepare with a specific STAR method example, focusing on communication, persuasion, and demonstrating impact.)

Company & Culture Questions:

"What interests you about dunnhumby's work in Customer Data Science and how do you see design contributing to this field?" (Research dunnhumby's industry, recent projects, and articulate how design systems support data-driven insights and client value.)
"How do you approach collaboration with engineers and product managers, especially when there are differing opinions on design decisions?" (Prepare to discuss your collaborative problem-solving approach, emphasizing empathy, data-driven arguments, and finding mutual solutions.)

Portfolio Presentation Strategy:

Structure Your Narrative: For each portfolio piece, clearly define the problem, your role, the solution (especially design system contributions), the process, and the outcome/impact.
Highlight Design System Contributions: Spend significant time detailing your work on component libraries, variants, tokens, and system documentation. Show, don't just tell.
Demonstrate Figma Proficiency: Be ready to share your screen and navigate Figma files, explaining your file structure, component organization, and prototyping techniques.
Focus on Process and Rationale: Explain why you made certain design decisions, especially within the context of a design system's constraints and goals.
Practice Your Delivery: Rehearse your presentation to ensure clarity, conciseness, and confidence. Be prepared for questions about your work.

📝 Enhancement Note: Interview preparation should focus on demonstrating systematic thinking, practical Figma skills, an understanding of design system lifecycle, and strong collaborative abilities. Being able to articulate the "why" behind design decisions is crucial.

📌 Application Steps

To apply for this Product Designer position:

Submit your application through the Greenhouse application portal via the provided link.
Tailor Your Resume: Highlight your 3-5 years of UI design experience, specifically emphasizing your work with design systems, Figma proficiency, and contributions to component libraries, variants, and tokens. Use keywords from the job description.
Curate Your Portfolio: Ensure your portfolio prominently features design system projects. Detail your process, challenges, and outcomes, showcasing your understanding of scalability, accessibility (WCAG AA), and developer handoff. Prepare to walk through your Figma files.
Research dunnhumby: Understand their business in Customer Data Science and how design systems contribute to their goals. Prepare thoughtful questions about their current design system, team culture, and challenges.
Prepare for the Interview Process: Anticipate questions about your design process, collaboration style, and experience with design systems. Practice articulating your design rationale and showcasing your work effectively.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

Product Designer