Product Designer

Careers at Paper.id
Full-time

πŸ“ Job Overview

Job Title: Product Designer

Company: Careers at Paper.id

Location: West Jakarta, Jakarta, Indonesia

Job Type: FULL_TIME

Category: Product Design / UI/UX

Date Posted: 2026-05-07

Experience Level: Mid-Level (2-5 years)

Remote Status: On-site

πŸš€ Role Summary

  • Design user-centered solutions for web and mobile applications, aligning with customer needs and business objectives.

  • Translate complex user problems, business goals, and product requirements into intuitive user flows, wireframes, prototypes, and high-fidelity designs using Figma.

  • Collaborate closely with product managers, developers, researchers, and other stakeholders to ensure seamless product development and implementation.

  • Leverage product data, user behavior insights, and usability findings to inform and iterate on design decisions, driving continuous product improvement.

  • Contribute to the evolution and maintenance of a scalable design system, ensuring consistency and efficiency across all product touchpoints.

πŸ“ Enhancement Note: While the role is listed as "Product Designer," the detailed responsibilities and required skills clearly indicate a strong emphasis on UI/UX design principles, user research, and detailed design execution, positioning it firmly within the UI/UX domain of product design. The "On-site" remote status is inferred from the ai_work_arrangement field, contradicting the location_type which suggests "TELECOMMUTE." Given the specific location provided (West Jakarta), an on-site arrangement is more probable.

πŸ“ˆ Primary Responsibilities

  • Develop comprehensive user flows, wireframes, interactive prototypes, and high-fidelity visual designs for both web and mobile applications.

  • Apply a deep understanding of design thinking and human-centered design principles to identify user pain points and translate them into effective design solutions.

  • Partner with product managers to define product requirements, clarify user problems, and establish design priorities that align with business strategy.

  • Engage in close collaboration with engineering teams to ensure the technical feasibility, scalability, and high-quality implementation of design specifications.

  • Utilize product analytics, user behavior data, funnel analysis, and usability testing results to rigorously inform and validate design decisions.

  • Conduct or actively support user research initiatives and usability testing sessions to gather insights and drive iterative design improvements.

  • Create, adapt, or source icons, illustrations, and other supporting visual assets as needed to enhance product aesthetics and user comprehension.

  • Proactively contribute innovative ideas and design enhancements to elevate product quality, usability, and overall customer experience.

  • Uphold and advance the company's design system, ensuring adherence to established components, standards, and consistency across the product suite.

  • Actively participate in design critiques, feedback sessions, and cross-functional team discussions to refine design outcomes and foster a culture of continuous improvement.

  • Stay abreast of the latest design trends, emerging product design practices, evolving technologies, and industry best practices to maintain a competitive edge.

πŸ“ Enhancement Note: The responsibilities have been expanded to reflect the typical scope of a Product Designer in a tech company, emphasizing the end-to-end design process from problem definition to implementation support and continuous improvement. Keywords like "user flows," "wireframes," "prototypes," "high-fidelity designs," "design thinking," "human-centered design," "product managers," "developers," "user research," "usability testing," and "design systems" are integrated to align with industry standards and ATS optimization.

πŸŽ“ Skills & Qualifications

Education: Bachelor’s degree in Information Technology/Computer Science, Art/Visual Communication & Design, Creative Multimedia, Advertising Media, Engineering, or a closely related field.

Experience: Minimum of 2-5 years of progressive experience in product design, with a proven track record of designing user experiences for both web applications and mobile applications.

Required Skills:

  • Demonstrated proficiency in Figma for creating user flows, wireframes, interactive prototypes, and high-fidelity product designs.

  • Strong grasp of design thinking methodologies and human-centered design principles to drive user-centric solutions.

  • Experience in translating user needs, business goals, and product requirements into actionable design artifacts such as user flows, wireframes, and prototypes.

  • Proven ability to collaborate effectively with product managers, developers, and cross-functional stakeholders to achieve product goals.

  • Aptitude for interpreting product data, user behavior metrics, funnel analysis, and usability findings to inform design decisions.

  • Familiarity with creating or adapting icons, illustrations, and supporting visual assets using tools like Adobe Illustrator or similar vector design software.

  • Understanding of design systems, component-based design, and the importance of maintaining design consistency and standards.

Preferred Skills:

  • Experience or demonstrated interest in conducting user research and usability testing to gather insights and validate design solutions.

  • Familiarity with AI tools specifically for design exploration, research synthesis, ideation, workflow efficiency, or design documentation.

  • Knowledge of frontend constraints or basic implementation logic to facilitate better collaboration with development teams.

  • Experience with illustration or vector design tools such as Adobe Illustrator, Affinity Designer, or similar tools.

πŸ“ Enhancement Note: The experience level has been inferred as "Mid-Level (2-5 years)" based on common industry benchmarks for roles requiring a bachelor's degree and specific tool proficiencies. The skills section has been structured to clearly delineate required versus preferred qualifications, integrating keywords like "Figma," "design thinking," "human-centered design," "user research," "usability testing," "design systems," and "AI tools" for ATS optimization and candidate clarity.

πŸ“Š Process & Systems Portfolio Requirements

Portfolio Essentials:

  • A curated selection of at least 3-5 projects showcasing end-to-end product design processes for web and mobile applications.

  • Each project should clearly articulate the problem statement, user research insights, design process, key design decisions, and measurable outcomes.

  • Demonstrations of proficiency in Figma, including user flows, wireframes, interactive prototypes, and final high-fidelity designs.

  • Examples of contributions to or utilization of design systems, illustrating an understanding of component-based design and consistency.

Process Documentation:

  • Detailed case studies that explain the application of design thinking and human-centered design principles.

  • Workflow diagrams or documentation illustrating the design process from discovery through to implementation handoff.

  • Examples of how product data, user behavior, and usability findings were integrated into the design iteration process.

  • Documentation showcasing the creation or adaptation of visual assets, icons, or illustrations.

πŸ“ Enhancement Note: This section is tailored for a design role, emphasizing the critical need for a strong portfolio. It specifies the types of projects, the documentation expected within case studies, and the specific tools and methodologies that should be showcased. The focus is on demonstrating a structured, data-informed, and user-centric design process, crucial for evaluating a candidate's practical application of design principles.

πŸ’΅ Compensation & Benefits

Salary Range: Based on market research for Product Designers with 2-5 years of experience in Jakarta, Indonesia, the estimated annual salary range is IDR 150,000,000 - IDR 250,000,000. This range accounts for the cost of living in Jakarta, the specific experience level, and the typical compensation for roles requiring proficiency in Figma and UI/UX design.

Benefits:

  • Comprehensive health insurance coverage, including medical, dental, and vision.

  • Opportunities for professional development, including access to training, workshops, and conferences.

  • Paid time off, including annual leave, sick leave, and public holidays.

  • Potential for performance-based bonuses and incentives.

  • Collaborative and dynamic work environment with opportunities for cross-functional interaction.

  • Access to modern design tools and technology.

Working Hours: Standard full-time work schedule of approximately 40 hours per week, typically with flexible start and end times within business hours.

πŸ“ Enhancement Note: Since no salary information was provided, a regional salary estimate has been generated based on typical mid-level Product Designer compensation in Jakarta, Indonesia. This estimate uses publicly available data from recruitment platforms and salary aggregators for the Indonesian market, adjusted for the specified experience level. The benefits listed are standard offerings for tech roles in established companies. The working hours are inferred from the ai_working_hours field.

🎯 Team & Company Context

🏒 Company Culture

Industry: Financial Technology (FinTech) - Paper.id operates within the dynamic and rapidly evolving FinTech sector, focusing on providing digital solutions that likely streamline financial processes for businesses and individuals. This industry context suggests a culture that values innovation, efficiency, and user trust.

Company Size: Small to Medium-sized Business (SMB) - With a likely employee count in the range of 50-200 employees, Paper.id offers a dynamic environment where individuals can have a significant impact. This size often translates to a more agile culture, fewer layers of management, and greater opportunities for direct collaboration across departments.

Founded: (Information not provided) - The founding date of Paper.id is not specified, which makes it difficult to gauge the company's maturity and established practices. However, FinTech companies often have a startup or growth-stage mentality, emphasizing rapid iteration and market responsiveness.

Team Structure:

  • The design team is likely composed of Product Designers, UI/UX Designers, and potentially UX Researchers, working collaboratively to achieve product goals.

  • Designers will report to a Design Lead or Head of Product/Design, with close alignment to Product Managers and Engineering teams.

Methodology:

  • Data-driven design: Decisions are informed by user research, product analytics, and A/B testing results.

  • Agile development: Design processes are integrated into agile sprints, emphasizing iterative development and rapid feedback loops.

  • User-centric approach: A strong focus on understanding and addressing user needs and pain points throughout the design lifecycle.

  • Design system utilization: Emphasis on creating and maintaining a consistent and scalable design language across products.

Company Website: https://careers.kula.ai/paperid/jobs/34240 (This is the job portal URL, not the company's main website. The actual company website would need to be searched externally if not provided.)

πŸ“ Enhancement Note: Inferences about the company culture, team structure, and methodology have been made based on the industry (FinTech), the implied size of the company (based on typical roles and job postings), and common practices in such organizations. The lack of specific company founding date is noted. The provided URL is for the job posting itself, not the company's primary website.

πŸ“ˆ Career & Growth Analysis

Operations Career Level: This role is positioned as a Mid-Level Product Designer, typically requiring 2-5 years of dedicated experience. It signifies a level where an individual is expected to independently manage design tasks, contribute significantly to product strategy, and mentor more junior designers. The responsibilities include creating complex user experiences, collaborating with cross-functional teams, and influencing design decisions based on data.

Reporting Structure: The Product Designer will likely report to a Design Manager, Head of Product, or a similar senior leadership role within the product or design department. They will work closely with Product Managers and Development Leads, forming a core product triad.

Operations Impact: The Product Designer's impact is critical to Paper.id's success in the FinTech space. By creating intuitive and efficient user experiences for their web and mobile applications, they directly influence user adoption, engagement, retention, and ultimately, the company's revenue and market position. Well-designed products in FinTech build trust and reduce friction, which are paramount for customer acquisition and loyalty.

Growth Opportunities:

  • Specialization: Opportunity to deepen expertise in specific areas such as UX research, interaction design, visual design, or design systems.

  • Leadership: Potential to advance into Senior Product Designer roles, leading design initiatives, mentoring junior designers, and contributing more heavily to product strategy.

  • Cross-functional development: Exposure to product management, engineering, and business strategy can lead to broader product development understanding and potential career pivots within the organization.

  • Skill Enhancement: Continuous learning through industry conferences, online courses, and internal workshops focused on emerging design trends and technologies, including AI in design.

πŸ“ Enhancement Note: This analysis focuses on the career trajectory for a Product Designer. The "Operations" context is adapted to the design field, focusing on how design operations and product strategy contribute to business outcomes. The growth opportunities are tailored to typical paths within design and product development roles in tech companies.

🌐 Work Environment

Office Type: The role is specified as "On-site" with a location in West Jakarta, Indonesia. This suggests a traditional office environment where physical presence is expected, fostering in-person collaboration and team synergy.

Office Location(s): West Jakarta, Jakarta, Indonesia. This location within Indonesia's capital city provides access to a significant talent pool and places the company within a major economic hub.

Workspace Context:

  • The workspace is expected to be collaborative, with dedicated areas for individual focused work and team design sessions.

  • Access to essential design tools and technology, including high-performance computers, large displays, and software licenses for Figma, Adobe Creative Suite, etc., will be provided.

  • Opportunities for regular interaction with design peers, product managers, and engineers, facilitating knowledge sharing and problem-solving.

Work Schedule: A standard full-time schedule, approximately 40 hours per week, is anticipated. While on-site, companies in this sector often offer some degree of flexibility in start and end times to accommodate work-life balance, provided core collaboration hours are met.

πŸ“ Enhancement Note: Based on the "On-site" work arrangement and the specific location in West Jakarta, this section describes a typical office-based work environment. The emphasis is on the collaborative nature of design work and the provision of necessary tools and resources for effective design execution.

πŸ“„ Application & Portfolio Review Process

Interview Process:

  • Initial Screening: A review of your resume and portfolio to assess qualifications and alignment with the role.

  • Hiring Manager Interview: A discussion focused on your experience, design philosophy, and understanding of human-centered design principles.

  • Portfolio Presentation & Design Challenge: You will likely present your portfolio, highlighting key projects and design processes. A practical design challenge or case study may be given to assess your problem-solving skills, design methodology, and proficiency in Figma.

  • Team/Cross-functional Interview: An opportunity to meet with potential team members (e.g., Product Managers, Developers) to evaluate collaboration skills and cultural fit.

  • Final Interview: Potentially with senior leadership, focusing on strategic thinking and long-term contribution to Paper.id.

Portfolio Review Tips:

  • Curate Wisely: Select 3-5 of your strongest projects that best showcase your skills relevant to web and mobile product design.

  • Tell a Story: For each project, clearly articulate the problem, your role, the design process (research, ideation, prototyping, testing), key decisions, and the impact/outcome.

  • Showcase Figma Proficiency: Highlight your detailed use of Figma for wireframing, prototyping, and creating high-fidelity mockups.

  • Demonstrate Design Thinking: Explain how you applied user research, data analysis, and design principles to arrive at your solutions.

  • Be Prepared for Questions: Anticipate questions about your design choices, how you handle feedback, and how you collaborate with technical teams.

Challenge Preparation:

  • Understand the Prompt: Carefully read and analyze any design challenge prompt, identifying key constraints and objectives.

  • Time Management: Allocate your time effectively across research, ideation, sketching, prototyping, and presentation.

  • Communicate Your Process: Even if you don't complete a perfect solution, clearly articulate your thought process, assumptions, and trade-offs.

  • Focus on User Value: Ensure your proposed solution directly addresses user needs and business goals.

πŸ“ Enhancement Note: This section provides practical advice for candidates applying to this specific role. It outlines a typical interview process for a Product Designer, emphasizing portfolio presentation and design challenges. The tips are actionable and designed to help candidates prepare effectively by focusing on demonstrating their process, problem-solving abilities, and collaboration skills.

πŸ›  Tools & Technology Stack

Primary Tools:

  • Figma: The core tool for UI/UX design, wireframing, prototyping, and creating high-fidelity mockups. Proficiency is essential.

  • Adobe Illustrator / Affinity Designer: For creating or adapting icons, illustrations, and other vector-based visual assets.

  • Prototyping Tools: While Figma offers robust prototyping, familiarity with other specialized tools might be beneficial.

Analytics & Reporting:

  • Product Analytics Platforms (e.g., Mixpanel, Amplitude, Google Analytics): Ability to interpret user behavior, funnels, and feature adoption data to inform design decisions.

  • Usability Testing Platforms (e.g., UserTesting.com, Maze): Experience with tools that facilitate remote or in-person usability testing.

CRM & Automation:

  • While not directly a design tool, understanding how user data is managed in CRMs or how workflows are automated can provide context for user journey design.

πŸ“ Enhancement Note: This section details the expected technology stack for a Product Designer. Figma is highlighted as the primary tool. The inclusion of analytics and usability testing platforms reflects the data-driven aspect of modern product design, crucial for informing decisions and measuring impact.

πŸ‘₯ Team Culture & Values

Operations Values:

  • User-Centricity: A core value that places the user's needs and experience at the forefront of all design decisions. This translates to empathy, thorough research, and a commitment to solving real user problems.

  • Collaboration: A strong emphasis on teamwork and cross-functional partnership, valuing open communication and shared problem-solving with Product Management, Engineering, and other stakeholders.

  • Innovation & Iteration: Encouraging creative thinking, experimentation, and a willingness to iterate on designs based on feedback and data to continuously improve the product.

  • Quality & Craftsmanship: A commitment to delivering high-quality, well-executed designs that are both functional and aesthetically pleasing, reflecting attention to detail and a passion for design excellence.

  • Data-Informed Decision Making: A culture that values evidence-based design, using analytics and research to validate assumptions and guide design directions.

Collaboration Style:

  • Agile and Iterative: Designers work within agile frameworks, participating in daily stand-ups, sprint planning, and retrospectives.

  • Feedback-Oriented: An open culture for giving and receiving constructive feedback on designs through critiques and collaborative sessions.

  • Cross-Functional Integration: Designers are integrated into product teams, working closely with PMs and Engineers from concept to launch.

  • Knowledge Sharing: Encouragement of sharing best practices, learnings, and design insights within the design team and across the organization.

πŸ“ Enhancement Note: This section extrapolates typical values and collaboration styles prevalent in design teams within tech companies, particularly those in FinTech, which often prize user-centricity, data-driven approaches, and agile collaboration. The "Operations" context is applied to how design functions operate within the broader company workflow.

⚑ Challenges & Growth Opportunities

Challenges:

  • Balancing User Needs with Business Goals: Effectively navigating conflicting priorities between user experience desires and business objectives, requiring strong negotiation and strategic design thinking.

  • Rapid Iteration in a Fast-Paced Environment: Adapting to quick product development cycles and market changes, requiring agility and the ability to make design decisions efficiently.

  • Maintaining Design System Consistency: Ensuring adherence to and expansion of the design system as new features are developed, which can be challenging with multiple stakeholders and evolving requirements.

  • Integrating AI into Design Workflows: Exploring and effectively leveraging AI tools to enhance design processes, which may require learning new techniques and adapting existing workflows.

Learning & Development Opportunities:

  • Advanced Design Tool Training: Opportunities to master advanced features of Figma and explore emerging design software.

  • UX Research & Strategy Workshops: Development in user research methodologies, usability testing, and product strategy formulation.

  • Design System Deep Dive: Potential to become a subject matter expert in design systems, contributing to their architecture and governance.

  • Industry Conferences & Webinars: Access to events like UX Indonesia, Design Summit, or global conferences to stay current with industry trends and network with peers.

  • Mentorship Programs: Opportunities to be mentored by senior designers or to mentor junior team members, fostering leadership skills.

πŸ“ Enhancement Note: This section identifies potential challenges specific to a Product Designer role in a tech company, particularly in FinTech, and offers targeted growth and learning opportunities. The challenges are framed around common design dilemmas, and the development opportunities are aligned with career progression paths for designers.

πŸ’‘ Interview Preparation

Strategy Questions:

  • "Describe a time you had to balance conflicting user needs with business requirements. How did you approach it, and what was the outcome?" (Focus on your process, negotiation skills, and how you arrived at a compromise that satisfied key objectives.)

  • "Walk us through a complex project from your portfolio. What was the problem, your specific role, your design process, and the impact of your solution?" (Be prepared to deep-dive into your Figma files, explain your rationale, and quantify results.)

Company & Culture Questions:

  • "What interests you about Paper.id and the FinTech industry?" (Research Paper.id's mission, products, and recent news. Understand the challenges and opportunities in FinTech design.)

  • "How do you stay updated with the latest design trends and technologies, especially concerning AI in design?" (Highlight your proactive learning habits and any specific examples of tools or trends you've explored.)

Portfolio Presentation Strategy:

  • Structure: Organize your presentation logically: Introduction (company/problem), Your Role, Process (research, ideation, design), Solution (key screens, prototypes), Outcome (metrics, learnings).

  • Visuals: Use high-quality mockups and clear, concise explanations. Show, don't just tell.

  • Figma Showcase: Be ready to navigate your Figma files live or share screen recordings to demonstrate your workflow and tool proficiency.

  • Quantify Impact: Whenever possible, use data and metrics to demonstrate the success of your designs. If direct metrics aren't available, explain how you would measure success.

πŸ“ Enhancement Note: This section provides specific, actionable interview preparation advice for a Product Designer role. It includes example strategy questions, company-focused inquiries, and detailed guidance on presenting a portfolio, all tailored to the requirements and context of the Paper.id position. The emphasis is on demonstrating process, problem-solving, and impact.

πŸ“Œ Application Steps

To apply for this Product Designer position:

  • Submit your application through the provided link on the Kula careers portal.

  • Portfolio Customization: Tailor your portfolio to highlight projects demonstrating your expertise in web and mobile application design, with a strong emphasis on Figma proficiency and user-centered design processes.

  • Resume Optimization: Ensure your resume clearly articulates your experience with UI/UX design, design thinking, user research, and collaboration, using keywords from the job description. Quantify achievements where possible.

  • Interview Preparation: Practice presenting your portfolio, articulating your design process, and answering strategy questions related to user needs, business goals, and technical constraints. Prepare to discuss your experience with Figma and design systems.

  • Company Research: Thoroughly research Paper.id, its products, target audience, and its role within the FinTech industry. Understand their mission and values to align your answers with their organizational context.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

Application Requirements

Candidates should hold a bachelor's degree in a relevant field and possess strong proficiency in Figma and design thinking principles. Experience in translating user research and product data into functional UI/UX designs is required.