Product Designer at Alan

📍 Job Overview

Job Title: Product Designer

Company: Alan

Location: European Union (Hybrid)

Job Type: FULL_TIME

Category: Product Design / HealthTech

Date Posted: 2026-05-21

Experience Level: Mid-Senior (5+ years)

Remote Status: Hybrid (2 days in office per week)

🚀 Role Summary

Drive the end-to-end product design lifecycle, from ideation through to final delivery, ensuring exceptional user experiences in the health insurance and care sector.
Collaborate closely with cross-functional teams, including Product Managers, Researchers, and Engineers, to translate complex health needs into intuitive and impactful product solutions.
Develop and champion a clear product vision, empowering teams to innovate and experiment while maintaining a high standard of design excellence and brand consistency.
Foster a vibrant design community by mentoring junior designers, sharing best practices, and contributing to the evolution of design processes and the company's design system.
Leverage deep member understanding and data-driven insights to inform product strategy and identify opportunities for continuous improvement and innovation in healthcare delivery.

📝 Enhancement Note: This role is positioned as a mid-senior level (C0-D range) product designer, indicating a need for significant autonomy, strategic input, and leadership potential, particularly in mentoring and process improvement. The emphasis on "taking product bets from zero to one" suggests a role that involves not just execution but also strategic product development.

📈 Primary Responsibilities

Spearhead the development of product visions and strategies, enabling teams to explore, ideate, and experiment effectively, with the capability to autonomously lead 'zero to one' product initiatives.
Act as a compelling storyteller, effectively communicating ideas and insights through written, visual, and verbal mediums to diverse stakeholders across the organization.
Cultivate a deep understanding of member needs and market dynamics to inform product thinking and translate insights into actionable opportunities that enhance health outcomes.
Maintain robust working relationships with Product Managers, Researchers, and Engineers, guiding the product development process from problem identification and opportunity assessment to solution design and final delivery.
Elevate the organization's design acumen by developing and evangelizing design principles, improving existing ways of working, and refining design processes for greater efficiency and impact.
Mentor and guide junior designers, fostering their growth and contributing to an increase in collective performance, quality, and innovation across the design team.
Ensure the delivery of a user interface (UI) that is consistent with Alan's brand identity, characterized by thoughtful design choices and a commitment to high-quality product execution.
Actively contribute to the growth and maintenance of the design system by documenting components and guidelines for seamless integration by both designers and engineers.
Proactively evaluate and uphold the quality of Alan's product offerings through continuous monitoring, user testing, and iterative refinement based on performance data and user feedback.

📝 Enhancement Note: The responsibilities highlight a blend of individual contribution, team leadership, and strategic influence. The emphasis on "zero to one" initiatives and "product vision development" suggests that the ideal candidate will be comfortable with ambiguity and possess a strong product mindset, not just a design execution focus.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a strong portfolio demonstrating theoretical understanding and practical application of design principles is expected. Relevant fields of study could include Human-Computer Interaction, Graphic Design, Industrial Design, Psychology, or related disciplines.

Experience: 5+ years of professional product design experience, with a demonstrated history of successfully taking products from initial concept through to market launch. This includes hands-on experience in UX research, UI design, and visual design.

Required Skills:

Product Design: Comprehensive experience in the full product design lifecycle, from discovery and research to ideation, prototyping, testing, and implementation.
UX Research: Proven ability to conduct user research, synthesize findings, and translate them into actionable design insights and product requirements.
UI Design: Expertise in creating intuitive, visually appealing, and user-friendly interfaces for web and mobile applications.
Visual Design: Strong aesthetic sense and ability to translate brand identity into compelling visual elements and a consistent design language.
Design Mentorship: Experience in coaching, guiding, and developing junior designers, fostering their skill development and career progression.
Cross-functional Collaboration: Demonstrated success working effectively with product managers, engineers, and other stakeholders in a collaborative environment.
Product Thinking: Ability to understand business objectives, user needs, and technical constraints to make strategic design decisions.
Storytelling: Proficiency in communicating design rationale and product vision compellingly through various mediums.
Design Systems: Experience in contributing to, utilizing, and evangelizing design systems for consistency and efficiency.
AI & Innovative Tools: Curiosity and practical experience leveraging AI-powered design tools and emerging technologies to enhance the design process.
English Fluency: Excellent written and verbal communication skills in English for seamless collaboration with an international team.

Preferred Skills:

French language proficiency.
Experience in the HealthTech or insurance industry.
Familiarity with specific design and prototyping tools beyond the basics (e.g., advanced Figma plugins, animation tools).
Experience with A/B testing and data-driven design optimization.

📝 Enhancement Note: The requirement for "full-stack design expertise" implies a need for versatility across UX research, UI design, and visual design, with the ability to produce production-ready assets. The mention of "AI and other innovative tools" suggests a forward-thinking approach and a desire for candidates who are adaptable to new technologies.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

Demonstrate End-to-End Product Design: Showcase at least 2-3 comprehensive case studies detailing your involvement in projects from initial problem definition through to successful launch and iteration.
Highlight Problem-Solving: Clearly articulate the user problems or business challenges you addressed in each case study, explaining your design process and decision-making rationale.
Showcase Collaboration: Illustrate how you collaborated with product managers, engineers, researchers, and other stakeholders throughout the design process.
Illustrate UX/UI Expertise: Provide examples of wireframes, user flows, interactive prototypes, and final UI designs, demonstrating a strong understanding of user-centered design principles.
Quantify Impact: Wherever possible, include metrics or outcomes that demonstrate the success of your designs, such as improvements in user engagement, task completion rates, conversion, or customer satisfaction.
Design System Contributions: If applicable, showcase contributions to or usage of design systems, including component design, documentation, or style guides.

Process Documentation:

Workflow Design & Optimization: Present examples of how you have mapped out user journeys, designed workflows, and identified areas for process improvement within a product context.
Implementation & Automation: Detail how your designs were implemented by engineering teams and any instances where your work facilitated automation or streamlined user interactions.
Measurement & Analysis: Demonstrate your approach to evaluating the success of designs post-launch, including the use of analytics, user feedback, and A/B testing to inform future iterations.

📝 Enhancement Note: For a role emphasizing end-to-end ownership and product strategy, the portfolio should not just present polished final screens but also the journey, research, decision-making, and impact. The ability to articulate process and demonstrate quantitative results is crucial.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for experienced Product Designers (5+ years) in the European Union, particularly in tech hubs like Paris, Brussels, Madrid, or Barcelona, and considering the "C0-D" level designation, a competitive annual salary range is estimated between €65,000 - €90,000. This range accounts for market demand, the company's growth stage, and the strategic importance of this role.

Benefits:

Fair Rewards: Generous equity packages (for permanent contracts).
Flexible Office: Access to amazing office space at HQ, sponsored co-working hubs, and home office equipment sponsorship for a flexible work setup.
Top-Tier Equipment: Provision of high-quality work equipment including a Macbook Pro, keyboard, laptop stand, monitor, and Bose noise-canceling headphones.
Work-Life Balance: Flexible vacation policy and flexible working hours to support personal organization.
Comprehensive Health Insurance: Extremely comprehensive health insurance coverage (100% for employees and children, 90-100% for partners, depending on country) for permanent contracts.
Transport: Country-specific commuter benefits to facilitate travel.
Learning & Development: A highly flexible training policy, including free books and a budget for attending and speaking at conferences.
Personal Growth Coaching: Dedicated professional coach paired with each employee from day one to maximize impact, nurture engagement, and develop full potential.
Parental Leave: Extended parental leave for all new parents (for permanent contracts).

Working Hours: While specific hours are flexible, the role implies a standard full-time commitment of approximately 40 hours per week, with the expectation of being present in the office twice per week.

📝 Enhancement Note: Salary estimation is based on general European tech market data for senior product designers, adjusted for the specified location (European Union), company stage (growth-stage tech company with significant ARR), and experience level. The benefits package is exceptionally strong, particularly the coaching and comprehensive health insurance, which are significant differentiators.

🎯 Team & Company Context

🏢 Company Culture

Industry: HealthTech / InsurTech (Prevention Insurance)

Company Size: 700+ employees, with significant ARR (€680M+). This indicates a well-established, scaling company that has moved beyond the startup phase but retains a dynamic, growth-oriented culture.

Founded: Alan was founded with a vision to revolutionize healthcare by making prevention the norm. Its rapid growth and expansion across multiple European countries and Canada highlight a strong product-market fit and ambitious global aspirations.

Team Structure:

The Product Design team operates within a vibrant and inclusive community, fostering a collaborative environment for learning and growth.
Designers work hand-in-hand with Product Managers, Researchers, and Engineers, forming cross-functional product teams.
A clear emphasis is placed on distributed ownership and radically transparent communication, encouraging asynchronous collaboration and informed decision-making.

Methodology:

Mission is the Boss: Long-term thinking and dedication to achieving the company's mission of improving member health.
Member & Customer-led: An obsessive focus on solving member and customer problems to create delightful experiences.
Distributed Ownership: Empowering individuals to own their decisions and results, acting as "accountable enlightened despots."
Radically Transparent: Open access to information, promoting asynchronous work and informed decision-making.
Disciplined Execution: Taking decisive actions with a clear focus to achieve compounding success.
Fight for Simplicity: Prioritizing high-impact processes and smart frugality to maintain agility.

Company Website: https://alan.com/

📝 Enhancement Note: Alan's culture is characterized by a strong mission, high standards, transparency, and a focus on individual ownership and growth. The emphasis on "Mission is the Boss" and "Member & Customer-led" indicates a purpose-driven organization where user needs are paramount.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned at a C0-D level, typically signifying a Senior or Lead Product Designer. It requires a significant level of autonomy, strategic input, and the ability to operate independently on complex projects, including taking "product bets from zero to one." This level often involves mentoring junior team members and contributing to the strategic direction of the design function.

Reporting Structure: While not explicitly detailed, Senior Product Designers typically report to a Head of Design, Design Lead, or a senior Product Manager, depending on the team's organizational structure. They work closely within their assigned cross-functional product teams.

Operations Impact: Product Designers at Alan have a direct and profound impact on the company's mission to revolutionize healthcare. By creating intuitive, accessible, and engaging user experiences for health insurance and prevention services, they directly influence member health outcomes, customer satisfaction, and ultimately, the company's growth and ARR. Their work is critical to differentiating Alan in a competitive market and fulfilling its value proposition.

Growth Opportunities:

Design Leadership: Potential to grow into a Lead Product Designer role, managing a specific product area or mentoring a larger group of designers.
Specialization: Opportunities to develop deep expertise in specific areas of health and wellness design, or to focus on areas like design systems or UX research leadership.
Cross-functional Advancement: The strong product focus may offer pathways into Product Management or other strategic roles within the company for individuals with a broader interest in product development.
Skill Development: Continuous learning opportunities through coaching, training budgets, conference attendance, and exposure to innovative tools and methodologies.
Global Impact: Contribute to a product used by over a million members across multiple countries, offering a broad scope for impact and learning.

📝 Enhancement Note: The "C0-D" career level designation, coupled with responsibilities like "mentoring junior designers" and "taking product bets from zero to one," clearly positions this as a senior-contributor role with significant potential for leadership and strategic influence within the design team and product development process.

🌐 Work Environment

Office Type: Alan operates a hybrid work model, offering flexibility between remote work and in-office collaboration. They provide access to well-equipped office spaces in their hubs (Paris, Bordeaux, Marseille, Brussels, Madrid, or Barcelona), as well as sponsored co-working hubs.

Office Location(s): The role requires being based in or within commuting distance of one of their key hubs in France, Belgium, or Spain, with the expectation of working onsite twice per week. This allows for in-person collaboration and team building.

Workspace Context:

Collaborative Environment: The hybrid model is designed to balance the benefits of remote flexibility with the advantages of in-person interaction for ideation, team building, and knowledge sharing.
Tools & Technology: Employees are provided with top-of-the-range equipment (Macbook Pro, monitor, etc.) to ensure productivity, regardless of their primary work location.
Team Interaction: The mandatory two days in the office per week are crucial for fostering design team cohesion, facilitating spontaneous discussions, and strengthening cross-functional relationships.

Work Schedule: Alan offers flexible working hours, allowing employees to organize their time in a way that best suits their productivity and personal commitments, while still meeting the demands of the role and team collaboration needs.

📝 Enhancement Note: The hybrid model is structured to ensure regular in-person collaboration, which is particularly important for design roles that benefit from spontaneous brainstorming and in-depth team discussions. The location requirement points to specific European hubs, so candidates must be able to commute to one of these.

📄 Application & Portfolio Review Process

Interview Process:

Initial Screening: A review of your resume and portfolio to assess qualifications and alignment with the role and company culture.
Hiring Manager/Team Interview: A discussion with the hiring manager or a design lead to delve deeper into your experience, design philosophy, and approach to problem-solving. This may include a portfolio walkthrough.
Design Challenge/Case Study Presentation: You may be asked to complete a design exercise or present a detailed case study from your portfolio, focusing on your process, decision-making, and impact. This will likely involve presenting to a panel of designers and potentially product managers.
Cross-functional Interview: An interview with members of other departments (e.g., Product Management, Engineering) to assess your collaboration skills and ability to work effectively in a cross-functional team.
Cultural Fit & Values Alignment: Discussions focused on understanding how your values and working style align with Alan's core principles (e.g., Mission is the Boss, Radical Transparency, Empathetic Challengers).

Portfolio Review Tips:

Curate Selectively: Focus on 2-3 of your strongest, most relevant projects that showcase end-to-end design thinking, problem-solving, and quantifiable impact.
Tell a Story: For each project, clearly articulate the problem, your role, your process, the challenges you faced, your solutions, and the outcomes. Use visuals to support your narrative.
Highlight Process over Polish: While final designs are important, emphasize your thinking, research methods, iterative process, and how you arrived at your solutions.
Showcase Collaboration: Explicitly mention how you worked with engineers, product managers, and other stakeholders.
Quantify Results: Whenever possible, include metrics that demonstrate the success and impact of your work (e.g., improved conversion rates, user satisfaction scores, task completion times).
Tailor to Alan: If possible, subtly tailor your examples to showcase experience relevant to health or service-oriented products.

Challenge Preparation:

Understand the Business Context: Research Alan's mission, values, target audience, and product offerings thoroughly.
Focus on Process: For any design challenge, prioritize demonstrating a structured, user-centered design process rather than just a polished final output.
Articulate Trade-offs: Be prepared to discuss the trade-offs you made and why, showing critical thinking and an understanding of business constraints.
Practice Presentation Skills: Rehearse your presentation, ensuring clarity, conciseness, and confidence. Be ready to answer questions about your decisions and approach.

📝 Enhancement Note: The interview process is designed to assess not only design skills but also cultural fit, collaboration, and strategic thinking. A strong portfolio presentation that clearly articulates process and impact is critical for success.

🛠 Tools & Technology Stack

Primary Tools:

Figma: Highly likely to be the primary tool for UI design, prototyping, and collaboration, given its industry prevalence and Alan's emphasis on design systems.
Prototyping Tools: Beyond Figma's capabilities, tools like ProtoPie, InVision, or Adobe XD might be used for more complex interactions or user testing.
User Research Platforms: Tools for conducting user interviews, surveys, and usability testing, such as UserTesting.com, Maze, Lookback, or SurveyMonkey.
Design System Management: Tools or established processes for managing and contributing to a design system, likely integrated within Figma or a dedicated platform.

Analytics & Reporting:

Product Analytics Tools: Tools like Amplitude, Mixpanel, or Google Analytics to track user behavior, feature adoption, and conversion rates.
Data Visualization Tools: Potentially Tableau, Looker, or Power BI for creating dashboards and reports to communicate product performance insights.

CRM & Automation:

While not directly a designer's primary tool, familiarity with how CRM data (e.g., Salesforce, HubSpot) and marketing automation platforms influence user journeys and data collection would be beneficial.
Project Management Tools: Tools like Jira, Asana, or Trello for managing design tasks and collaborating with engineering on sprints.
Communication & Collaboration: Slack for real-time communication and Google Workspace (Docs, Sheets, Slides) for documentation and presentations.

📝 Enhancement Note: While the job description doesn't specify exact tools, Figma is almost certainly a core requirement for a product designer in a company with a strong design system focus. Familiarity with industry-standard tools for research, prototyping, and analytics is expected.

👥 Team Culture & Values

Operations Values:

Mission is the Boss: A deep commitment to the company's mission of improving member health, guiding all decisions and efforts.
Member & Customer-led: An unwavering focus on understanding and solving the problems of members and customers, prioritizing their experience above all else.
Champions of Excellence: Maintaining extremely high standards in all aspects of work, striving for talent density and exceptional quality output.
Radically Transparent: Open sharing of information and open communication channels to enable informed decision-making and foster trust.
Disciplined in Execution: A focus on taking decisive, impactful actions with clear priorities to achieve consistent success.
Fight for Simplicity: A drive to eliminate unnecessary complexity in processes and workflows, focusing on high-impact solutions and smart resource utilization.

Collaboration Style:

Cross-functional Integration: Designers are embedded within cross-functional product teams and are expected to collaborate closely with Product Managers, Researchers, and Engineers.
Empathetic Challengers: The culture encourages direct, caring feedback and constructive criticism to foster mutual growth and professional development.
Written-First Communication: A preference for written communication to ensure clarity, async accessibility, and a comprehensive record of discussions and decisions.
Distributed Ownership: Team members are empowered and expected to take ownership of their work and contribute to collective problem-solving, fostering a proactive and accountable environment.

📝 Enhancement Note: Alan's values are deeply integrated into its operational fabric, emphasizing a mission-driven, member-centric, and highly collaborative yet individually accountable approach. Understanding and aligning with these values will be crucial for success.

⚡ Challenges & Growth Opportunities

Challenges:

Navigating the HealthTech Landscape: Designing for a complex industry with stringent regulations, diverse user needs (patients, employers, providers), and evolving healthcare models.
Balancing Innovation with Reliability: Creating cutting-edge, user-friendly experiences while ensuring the utmost reliability and trustworthiness required for health-related services.
Driving Adoption of Prevention: Shifting user behavior towards preventative care models, which requires designing engaging and motivating experiences that encourage long-term healthy habits.
Scaling Design Systems: Continuously evolving and maintaining a comprehensive design system that supports rapid product development across multiple platforms and geographies.
Mentoring and Elevating Design: Effectively mentoring junior designers and raising the overall design maturity and strategic influence of the design team within the organization.

Learning & Development Opportunities:

Deep Domain Expertise: Opportunity to become an expert in health insurance, prevention strategies, and integrated healthcare delivery systems.
Product Strategy Involvement: Direct involvement in defining product vision and strategy, offering a chance to grow product management and business acumen.
Advanced Design Techniques: Exposure to and application of cutting-edge design tools, AI in design, and innovative user engagement strategies.
Leadership Development: Potential to grow into leadership roles, managing teams or product areas, supported by professional coaching and training.
Cross-functional Skill Building: Gaining experience and insights from working closely with product, engineering, data, and business teams.

📝 Enhancement Note: The challenges presented are inherent to a rapidly growing HealthTech company aiming for significant market disruption. The growth opportunities are substantial, offering a clear path for career advancement and skill diversification.

💡 Interview Preparation

Strategy Questions:

"Tell me about a time you developed a product vision from zero to one." Be prepared to discuss your role in defining the initial concept, research, strategic bets, and early execution phases.
"How do you ensure your designs are member-centric and address their specific health needs?" Focus on your research methodologies, empathy-building techniques, and how you translate user insights into actionable design solutions.
"Describe a situation where you had to communicate a complex design idea or strategy to non-design stakeholders. How did you approach it, and what was the outcome?" Highlight your storytelling abilities, use of visuals, and how you ensured understanding and buy-in.
"How do you approach mentoring junior designers? Share an example of how you helped someone grow their skills." Prepare to discuss your coaching philosophy, feedback techniques, and specific instances of positive impact.

Company & Culture Questions:

"What interests you about Alan's mission to make prevention the new norm?" Connect your personal values or professional interests to Alan's mission.
"How do you embody our value of 'Mission is the Boss' in your work?" Discuss how you prioritize long-term mission success in your design decisions.
"How do you approach radical transparency and giving/receiving feedback?" Share experiences that demonstrate your comfort with open communication and constructive critique.

Portfolio Presentation Strategy:

Structure for Clarity: Organize your presentation logically: Problem, Your Role, Process (Research, Ideation, Design, Testing), Solution, Impact/Outcome, and Learnings.
Visual Storytelling: Use high-quality visuals (wireframes, mockups, prototypes, user flows) to illustrate your points. Avoid text-heavy slides.
Focus on 'Why': For every decision, explain the "why" – why you chose a particular approach, why you made specific design choices, and why it was the best solution for the problem.
Quantify Impact: Whenever possible, present metrics that demonstrate the success of your designs. If direct metrics aren't available, discuss qualitative feedback or anticipated impact.
Engage Your Audience: Practice your delivery to be confident and engaging. Be prepared to pause for questions and actively solicit feedback.

📝 Enhancement Note: Interview preparation should focus on aligning your experience and approach with Alan's specific values and mission, demonstrating not just design proficiency but also strategic thinking, leadership potential, and a strong cultural fit.

📌 Application Steps

To apply for this Product Designer position:

Submit your application through the provided link on Ashby.
Portfolio Customization: Ensure your portfolio highlights 2-3 comprehensive case studies demonstrating end-to-end product design, focusing on problem-solving, collaboration, and quantifiable impact. Tailor your presentation to showcase your ability to create user-centric experiences in a health-focused context.
Resume Optimization: Update your resume to clearly articulate your 5+ years of experience, emphasizing achievements in UX research, UI design, visual design, and design mentorship. Use keywords such as "Product Design," "UX/UI," "HealthTech," "Design Systems," and "Cross-functional Collaboration."
Interview Preparation: Practice articulating your design process, decision-making rationale, and the impact of your work. Be ready to discuss how you embody Alan's values and contribute to a mission-driven culture. Prepare for potential case study presentations or design challenges.
Company Research: Thoroughly research Alan's mission, product offerings, company culture, and recent news. Understand their approach to prevention insurance and the healthcare landscape to demonstrate genuine interest and alignment.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

Product Designer