Senior Product Designer

📍 Job Overview

Job Title: Senior Product Designer

Company: ProblemShared

Location: United Kingdom

Job Type: Full-Time

Category: Product Design / Health Technology

Date Posted: 2026-06-03T10:54:55

Experience Level: 5-10 Years

Remote Status: Fully Remote

🚀 Role Summary

• Drive the design of intuitive, user-centric experiences for clinician and client-facing web applications within a scaling health technology company.

• Lead design projects, applying principles of design thinking and human-centered methodologies to conceptualize and create engaging user experiences.

• Conduct comprehensive user research, including interviews, surveys, and usability testing, to inform design decisions and ensure products meet diverse user needs.

• Develop high-quality UI designs, wireframes, prototypes, and maintain the organization's design system for visual consistency and accessibility.

• Collaborate closely with cross-functional teams, including product managers and engineers, to ensure successful product outcomes and business goal alignment.

📝 Enhancement Note: This role is specifically for a Senior Product Designer with a strong emphasis on UX, operating within the health technology sector. The core focus is on translating complex user problems into intuitive digital solutions, particularly for a user base with diverse needs, including those related to neurodiversity. The role requires a blend of strategic thinking, user advocacy, and hands-on design execution.

📈 Primary Responsibilities

• Lead end-to-end design projects for both clinician and client-facing web applications, ensuring seamless and intuitive user experiences.

• Execute comprehensive user research methodologies, including qualitative interviews, surveys, and usability testing, to deeply understand user needs and pain points.

• Develop detailed user personas, journey maps, and information architecture to guide product development and ensure a user-centric approach.

• Create high-fidelity mock-ups, interactive prototypes, and detailed wireframes that effectively communicate design concepts and user flows.

• Maintain and evolve the company's design system, ensuring visual consistency, responsiveness, and adherence to accessibility standards across all digital products.

• Foster organizational design evolution by collaborating with the incumbent senior designer and promoting best practices within the product and design teams.

• Champion human-centered design principles across the product team, ensuring designs meet user needs and contribute to achieving key business objectives.

• Investigate and apply principles of 'Nudge Theory' to effectively steer user interactions and enhance engagement within B2C applications.

• Develop and maintain a deep understanding of neurodiversity and its implications for designing effective tools that support optimal user outcomes.

• Partner effectively with product managers, engineers, and other stakeholders to ensure design alignment, gather feedback, and deliver successful product launches.

📝 Enhancement Note: The responsibilities highlight a senior-level individual contributor role with significant ownership. The emphasis on 'Nudge Theory,' 'neurodiversity,' and understanding 'behavioral psychology' suggests a sophisticated approach to user engagement and product impact, particularly relevant in a healthcare context focused on patient journeys and clinician efficiency.

🎓 Skills & Qualifications

Education: While not explicitly stated, a Bachelor's degree in Design, Human-Computer Interaction, Psychology, or a related field is typically expected for a Senior Product Designer role. Equivalent practical experience will also be considered.

Experience: A minimum of 5-10 years of professional experience in product design, with a significant focus on UX design, is required. Experience in a scaling health technology company or a regulated environment is highly advantageous.

Required Skills:

• Proven experience in B2C environments, with a strong track record of steering user interactions and engagement through the application of 'Nudge Theory'.

• Demonstrable competence in both quantitative and qualitative research methods, with the ability to scrutinize related approaches and methodologies for effective insight generation.

• A deep passion for creating user experiences that cater to the unique, diverse, and evolving needs of a broad user base.

• Strong understanding and keen interest in behavioral psychology and its application to product design.

• Mastery of human-centered design principles, with a proven ability to leverage data and user feedback to drive design decisions.

• Expertise in facilitating productive and efficient workshops, adept at eliciting creative ideas from participants.

• Ability to manage multiple design projects simultaneously, effectively balancing priorities and delivering high-quality work on time.

• Proficiency in core design tools for wireframing, prototyping, and UI design (e.g., Figma, Sketch, Adobe XD).

• Experience in developing and maintaining design systems to ensure consistency and scalability.

Preferred Skills:

• Experience working within a regulated environment, such as healthcare or finance.

• Prior experience designing for health-related product sets or within the digital healthcare sector.

• Experience working in a start-up or scale-up environment, demonstrating adaptability and a proactive approach.

• Familiarity with accessibility standards (WCAG) and best practices for inclusive design.

• Understanding of agile development methodologies and experience working within cross-functional agile teams.

📝 Enhancement Note: The "Must haves" are quite specific and go beyond typical product design requirements, indicating a need for a candidate who can think strategically about user behavior and psychological principles to drive product adoption and efficacy, especially within the health tech domain.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio showcasing a range of UX and UI design projects, with a strong emphasis on problem-solving and user-centric solutions.

• Case studies that detail your design process, from initial research and ideation through to final execution and iteration.

• Demonstrations of how you've applied 'Nudge Theory' or behavioral psychology principles to influence user behavior and achieve desired outcomes.

• Examples of user research methodologies employed, including how insights were translated into actionable design decisions.

• Prototypes or mock-ups that illustrate intuitive information architecture, interaction flows, and visual design.

Process Documentation:

• Clearly articulated design process, outlining your approach to user research, ideation, prototyping, testing, and implementation.

• Examples of how you have managed and prioritized design tasks within a project lifecycle, especially when balancing multiple stakeholder needs.

• Documentation of how you have collaborated with product managers, engineers, and other cross-functional teams to deliver product features.

• Evidence of your ability to iterate on designs based on constructive feedback from stakeholders at all levels.

📝 Enhancement Note: The portfolio is critical for this role. Candidates should be prepared to showcase not just their design output but also their strategic thinking, particularly concerning behavioral design principles and user research depth, demonstrating a clear understanding of the product development lifecycle and cross-functional collaboration.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for a Senior Product Designer with 5-10 years of experience in the UK, particularly in a remote, tech-focused role, the estimated salary range is £60,000 - £85,000 per annum. This range accounts for the specialized skills in UX, behavioral psychology, and health tech, as well as the company's growth stage and the fully remote nature of the position.

Benefits:

• Excellent salary package.

• Annual Performance Related Bonus (Discretionary).

• Company Pension Scheme.

• Generous annual leave: 30 days plus public holidays.

• Flexible leave options: Ability to buy and sell additional leave, and sabbatical leave options.

• Private health insurance for comprehensive medical coverage.

• Blue Light card and associated discounts.

• Enhanced family-friendly policies to support work-life balance.

• Flexible working arrangements to accommodate personal needs.

• All company events and in-person team meet-ups for team building and networking.

• Access to a range of wellbeing activities to support employee health.

• Opportunities for development and training to support career ambitions.

• One volunteering day per year to contribute to community initiatives.

Working Hours: 40 hours per week, Monday to Friday, with flexible working arrangements.

📝 Enhancement Note: The salary range is an estimate based on UK market data for senior-level design roles in technology, considering the company's description as a scaling health technology firm and the specific skills requested. The benefits package is comprehensive, indicating a strong focus on employee well-being, development, and work-life balance, which is attractive for senior talent.

🎯 Team & Company Context

🏢 Company Culture

Industry: Digital Healthcare / Health Technology. ProblemShared operates at the intersection of healthcare, technology, and data, aiming to improve mental health and neurodevelopmental support services. The company partners with NHS, universities, and insurers, indicating a commitment to high-quality, evidence-based care.

Company Size: ProblemShared is described as a "scaling health technology company" and its team is "growing." This suggests a dynamic environment, likely between 50-250 employees, offering opportunities for impact and rapid professional development.

Founded: The founding date is not specified, but the company's mission and partnerships suggest it is an established entity within the health tech space, focused on innovation and patient-centric care.

Team Structure:

• The Product Design team likely consists of a Product Design Lead and at least one other Senior Designer, fostering a collaborative environment where best practices are shared and evolved.

• The broader product team includes Product Managers and Engineers, necessitating strong cross-functional collaboration and communication.

Methodology:

• Data-Driven Approach: ProblemShared combines "People, Data and Technology" to empower individuals. This implies a strong reliance on data analytics for service improvement and decision-making.

• Human-Centered & Design Thinking: The company actively promotes human-centered methodologies and design thinking to ensure new designs meet user needs and achieve business goals.

• Clinical Excellence: A commitment to "striving for excellence and best-class clinical service" is central, with a focus on neurodevelopmental expertise and continuous professional development.

Company Website: https://careers.problemshared.net

📝 Enhancement Note: The company culture appears to be a blend of a mission-driven healthcare organization with the agility and innovation of a scaling tech company. Candidates can expect a collaborative environment focused on measurable impact, professional growth, and a deep understanding of user needs, particularly within the context of neurodiversity.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a Senior Product Designer, indicating a mid-to-senior level position. It requires significant autonomy, leadership in design projects, and the ability to mentor or collaborate closely with other designers. The role is a key contributor to the company's product strategy and user experience.

Reporting Structure: The Senior Product Designer reports directly to the Product Design Lead. This suggests a clear reporting line within a focused design team, allowing for direct mentorship and strategic alignment.

Operations Impact: The Senior Product Designer plays a crucial role in driving business growth by designing intuitive and engaging user experiences for both clinicians and clients. Their work directly impacts user adoption, satisfaction, and ultimately, the effectiveness and reach of ProblemShared's digital healthcare services. The application of 'Nudge Theory' and understanding of behavioral psychology aims to create products that yield better patient outcomes.

Growth Opportunities:

• Leadership Development: Opportunity to take on more design leadership responsibilities, potentially leading specific product initiatives or mentoring junior designers as the team grows.

• Skill Specialization: Deepen expertise in specialized areas such as behavioral design, health technology UX, or neurodiversity-inclusive design through project work and company-supported training.

• Strategic Influence: Contribute to the evolution of the company's design strategy and product roadmap, influencing the direction of digital healthcare solutions.

• Career Progression: Potential to move into a Lead Product Designer role or a Product Management position, leveraging a deep understanding of user needs and product development.

📝 Enhancement Note: This role offers significant opportunity for professional growth, both in terms of design leadership and specialized domain expertise within health tech. The reporting structure to a Design Lead provides a clear path for mentorship and career advancement within the organization.

🌐 Work Environment

Office Type: The company operates on a "Fully remote working" model, with a requirement for candidates to reside in the UK. This means the primary work environment will be a home office.

Office Location(s): While the company is remote, the requirement to reside in the UK suggests that any in-person team meet-ups or company events will likely be held within the United Kingdom. Specific locations for these events are not detailed but would be communicated to employees.

Workspace Context:

• Remote Flexibility: Employees have the autonomy to set up their workspace at home, allowing for personalized comfort and productivity.

• Digital Collaboration: The work environment relies heavily on digital collaboration tools, requiring strong communication skills and proficiency in remote teamwork.

• Team Interaction: Despite being remote, the company fosters interaction through "All company events and in-person team meet ups," aiming to build a strong community and facilitate networking.

• Technology Access: Employees are expected to have reliable internet access and a suitable home office setup to effectively perform their duties.

Work Schedule: The standard work schedule is 40 hours per week, Monday to Friday. However, the company emphasizes "Flexible working," suggesting that while core hours may exist for collaboration, there is likely flexibility in daily start and end times, provided work is completed and team collaboration is maintained.

📝 Enhancement Note: The fully remote nature of this role, coupled with the flexibility offered, provides a high degree of autonomy. Candidates should be self-motivated, disciplined, and adept at remote collaboration and communication. The requirement to be UK-based is a key consideration.

📄 Application & Portfolio Review Process

Interview Process:

• Step 1: Screening Call: An initial conversation with a member of the recruitment team to assess basic qualifications, cultural fit, and interest in the role. Be prepared to briefly discuss your experience and motivations.

• Step 2: Interview: This stage will likely involve a deeper dive into your experience, design process, and problem-solving skills. It may include a presentation of your portfolio or a specific design challenge. Focus on articulating your thought process and the impact of your work.

• Step 3: Offer: Successful candidates will receive a formal offer of employment.

Portfolio Review Tips:

• Curate Selectively: Choose 3-5 of your strongest projects that best demonstrate your UX expertise, ability to apply behavioral design principles, and experience relevant to health tech or B2C applications.

• Tell a Story: For each project, clearly outline the problem, your role, the process you followed (research, ideation, design, testing), the solutions you proposed, and the outcomes or impact achieved. Quantify results where possible.

• Highlight Key Skills: Explicitly showcase how you've used user research, design thinking, 'Nudge Theory,' and behavioral psychology. Demonstrate your ability to manage stakeholder expectations and facilitate workshops.

• Visual Clarity: Ensure your portfolio is visually appealing, well-organized, and easy to navigate. Use high-quality mock-ups and prototypes.

• Tailor to ProblemShared: Research ProblemShared's mission and user base. If possible, subtly tailor your presentation to align with their focus on neurodiversity and improving patient journeys.

Challenge Preparation:

• Anticipate Design Challenges: Be prepared for a potential design challenge that may involve solving a user problem related to health tech, neurodiversity, or patient engagement.

• Process Focus: Demonstrate your structured approach to tackling the challenge, including how you would gather information, brainstorm solutions, and present your recommendations.

• Time Management: If a take-home challenge is given, manage your time effectively to produce a high-quality outcome. If it's a live exercise, focus on communicating your thought process clearly.

📝 Enhancement Note: The interview process is streamlined into three steps, suggesting efficiency. The emphasis on portfolio review and potential design challenges means candidates should invest significant time in preparing these elements, showcasing not just design skills but strategic thinking relevant to ProblemShared's specific domain.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Proficiency in industry-standard tools such as Figma, Sketch, or Adobe XD is essential for UI design, wireframing, and creating interactive prototypes.

• User Research Platforms: Familiarity with tools for conducting user interviews, surveys, and usability testing (e.g., UserTesting.com, SurveyMonkey, Lookback).

• Design System Management: Experience with tools or methodologies for creating, maintaining, and scaling design systems.

Analytics & Reporting:

• While not explicitly stated as a direct requirement for the designer, an understanding of how design impacts key metrics tracked through analytics tools (e.g., Google Analytics, Mixpanel) is beneficial.

CRM & Automation:

• Not directly applicable to the core responsibilities of a Senior Product Designer, but awareness of how design integrates with broader CRM or automation platforms might be useful in understanding the overall user journey.

📝 Enhancement Note: The role heavily relies on core UX/UI design software. While direct experience with analytics or CRM tools isn't a primary requirement, a data-informed design approach and understanding of how design choices impact user behavior tracked by these systems are valuable.

👥 Team Culture & Values

Operations Values:

• Mission-Driven: A strong commitment to improving patient care and empowering individuals on their mental health or neurodevelopmental journeys.

• Human-Centricity: Prioritizing user needs, empathy, and understanding diverse user populations, particularly in the context of neurodiversity.

• Excellence & Best Practice: Striving for high-quality clinical services and best-in-class digital solutions.

• Collaboration & Knowledge Sharing: A supportive environment where team members actively share knowledge, learn from each other, and work together towards common goals.

• Innovation: Embracing new technologies and methodologies to advance digital healthcare services.

Collaboration Style:

• Cross-Functional Integration: Close partnership with Product Managers, Engineers, and other stakeholders to ensure design aligns with business objectives and technical feasibility.

• Feedback-Oriented: Openness to constructive feedback from all levels of the organization, with a demonstrated ability to iterate designs based on input.

• Proactive Communication: Maintaining clear and consistent communication, especially within a remote work environment, to ensure alignment and transparency.

• Workshop Facilitation: Actively engaging team members in design discussions and problem-solving through productive workshops.

📝 Enhancement Note: ProblemShared values a culture of continuous improvement, user advocacy, and collaborative innovation. Candidates should demonstrate alignment with these values, showcasing how they contribute to a team environment focused on making a tangible positive impact in healthcare.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Diverse User Needs: Designing for a user base with complex and varied needs, including those with neurodevelopmental conditions, requires careful consideration and rigorous user research.

• Scaling Design Systems: As the company grows, maintaining and evolving the design system to support new features and products efficiently will be a key challenge.

• Cross-Functional Alignment: Ensuring consistent understanding and buy-in for design decisions across product, engineering, and clinical teams.

• Measuring Design Impact: Quantifying the impact of design interventions, especially those related to behavioral psychology and 'Nudge Theory,' on user outcomes and business goals.

Learning & Development Opportunities:

• Specialized Domain Knowledge: Opportunities to deepen expertise in health technology, neurodiversity, and behavioral design through hands-on project work.

• Design Leadership: Potential to grow into leadership roles, mentoring junior designers and shaping the future of product design at ProblemShared.

• Industry Trends: Staying abreast of advancements in digital health, UX research, and behavioral science through company-sponsored training and development opportunities.

• Cross-Functional Exposure: Gaining broader experience by working closely with product management, engineering, and clinical teams.

📝 Enhancement Note: The challenges presented are typical for a scaling health tech company focused on specialized user needs. They offer significant opportunities for skill development and strategic contribution, aligning with the growth potential highlighted for this role.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you applied 'Nudge Theory' in a B2C product to influence user behavior. What was the outcome?" Be prepared to walk through your process, the specific nudges used, and the data that supported your decisions.

• "How would you approach designing a new feature for a clinician-facing application to improve their workflow efficiency, considering their unique pressures?" Focus on your research methodology, user empathy, and iterative design process.

Company & Culture Questions:

• "What interests you about ProblemShared's mission, particularly in the context of mental health and neurodevelopmental support?" Research the company's values and articulate your alignment.

• "How do you stay updated on the latest trends in UX design, behavioral psychology, and health technology?" Show your commitment to continuous learning.

Portfolio Presentation Strategy:

• Structure: For each project presented, clearly delineate: the Problem, Your Role, The Process (Research, Ideation, Design, Testing), The Solution, and The Impact/Outcome.

• Demonstrate Process: Emphasize your user research methods, how you translated insights into design decisions, and how you iterated based on feedback.

• Highlight Behavioral Design: Explicitly discuss any application of behavioral psychology or 'Nudge Theory,' explaining the rationale behind your choices.

• Quantify Impact: Where possible, use data and metrics to demonstrate the success of your designs. If direct metrics are unavailable, explain the intended impact and how you would measure it.

• Be Concise: Focus on the most relevant aspects of each project to respect the interviewer's time.

📝 Enhancement Note: Interview preparation should heavily focus on demonstrating strategic thinking, user advocacy, and a deep understanding of behavioral design principles. Candidates should be ready to articulate their process and the impact of their work with concrete examples from their portfolio.

📌 Application Steps

To apply for this Senior Product Designer position:

• Submit your application through the provided link on the ProblemShared careers website.

• Portfolio Customization: Ensure your portfolio is up-to-date and highlights projects that best showcase your UX/UI skills, experience with B2C applications, and any work involving behavioral design or health technology. Prepare 2-3 case studies for in-depth discussion.

• Resume Optimization: Tailor your resume to highlight keywords from the job description, such as 'UX Design,' 'UI Design,' 'Human-Centered Design,' 'Nudge Theory,' 'User Research,' and 'Health Technology.' Quantify achievements where possible.

• Interview Preparation: Practice articulating your design process, decision-making rationale, and the impact of your work. Prepare thoughtful questions to ask the interviewer about the role, team, and company culture.

• Company Research: Thoroughly research ProblemShared's mission, values, and target audience. Understand their approach to digital healthcare and neurodiversity to better align your responses and questions.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.