Product Designer & Builder

Cartrack
Full-time•Singapore, Singapore
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<p><strong>A bit about us</strong></p><p class="MsoNormal">Cartrack is a smart mobility SaaS company with 2.6 M+ subscribers across 23 countries. We build the software fleet operators use every day, vehicle telematics, AI-powered cameras, driver safety tools, maintenance and cost management, delivery and field services. Our design team is small, senior, and hands-on: designers here own their work end to end, from discovery through shippable prototypes, not just handoff decks.</p><p class="MsoNormal"><strong>Role</strong></p><p class="MsoNormal">We organise the product into problem spaces, each with one persona, one job and one metric. Driver Safety is measured by high-risk events per 1,000 km. Maintenance by fleet availability. Stay Compliant by driver-days with zero open violations.</p><p class="MsoNormal">You will be the designer for one of these spaces. You research its users, design its flows and screens, prototype them, and work with engineering until customers use them.</p><p class="MsoNormal">Every space has one owner, and we want designers who can grow into that. If you have already shaped a roadmap, set priorities or aligned stakeholders, you can take on part or all of the ownership: deciding what gets built, in what order, and whether it worked.</p><p class="MsoNormal">This is a hands-on individual-contributor role. We're open on level: we'll match the scope of the space to your experience.</p><p class="MsoNormal"><strong>You should apply if you</strong></p><p class="MsoNormal">● Care whether a design moved the number, not only how it looks.</p><p class="MsoNormal">● Have pushed back on a brief because the research said something different, and been right.</p><p class="MsoNormal">● Like dense, operational software used by dispatchers, fleet managers and drivers.</p><p class="MsoNormal">● Want a say in what gets built and in what order. Not required, but it is where this role can go.</p><p class="MsoNormal"></p><p class="MsoNormal"><strong>Responsibilities</strong></p><p class="MsoNormal"><strong>In this role, you will</strong></p><p class="MsoNormal">● <strong>Research.</strong> Interview customers, run usability tests, and read tickets and usage data.</p><p class="MsoNormal">● <strong>Design.</strong> Flows, interaction and visual design for dense, data-heavy screens.</p><p class="MsoNormal">● <strong>Prototype.</strong> Clickable prototypes that users test and engineers build from.</p><p class="MsoNormal">● <strong>Build the system.</strong> Work in and contribute to our design system.</p><p class="MsoNormal">● <strong>Ship.</strong> Work with engineering on specs and edge cases until customers use it.</p><p class="MsoNormal">As you take on ownership of the space, you will also:</p><p class="MsoNormal">● <strong>Plan.</strong> Turn the direction into a roadmap of dated milestones, and say what you are not doing.</p><p class="MsoNormal">● <strong>Align.</strong> Bring sales, support and leadership behind the direction, and be the front door for their requests.</p><p class="MsoNormal">● <strong>Measure.</strong> Own a live scorecard for the space and decide the next iteration.</p><p class="MsoNormal"><strong>What you need</strong></p><p class="MsoNormal">● Minimum 5years as a product designer on B2B or complex software. This is not an entry-level role.</p><p class="MsoNormal">● A portfolio that shows the problem, your decisions and the result, not only final screens.</p><p class="MsoNormal">● Strong interaction and visual design for dense, data-heavy interfaces.</p><p class="MsoNormal">● Research: you plan and run interviews and usability tests, and turn them into decisions.</p><p class="MsoNormal">● You work in and contribute to a design system.</p><p class="MsoNormal">● You prototype your work and test it with users before it is built.</p><p class="MsoNormal">● You explain design decisions clearly to engineers, sales and leadership.</p><p class="MsoNormal"><strong>Strong plus: the ownership side</strong></p><p class="MsoNormal"><em>None of this is required. All of it will make you stand out.</em></p><p class="MsoNormal">● You've built and kept a roadmap of dated milestones, and defended trade-offs on scope and value.</p><p class="MsoNormal">● You've aligned sales, support or leadership behind a direction, and handled their requests.</p><p class="MsoNormal">● You define the metric a release should move, and check whether it moved.</p><p class="MsoNormal">● You build working prototypes beyond Figma, with AI tools (Claude, Cursor, v0, Figma Make or similar).</p><p class="MsoNormal">● You contribute code: front-end, design system components or small production fixes.</p><p class="MsoNormal">● A background in telematics, fleet, logistics or transport, ideally across several countries.</p><p class="MsoNormal"></p>

Application Requirements

Candidates must have at least 5 years of experience in product design for B2B or complex software environments. A strong portfolio demonstrating problem-solving, data-heavy interface design, and user research capabilities is required.