Product Designer – 12 Month FTC  

📍 Job Overview

Job Title: Product Designer – 12 Month FTC

Company: Lloyds Banking Group

Location: London, United Kingdom

Job Type: Full-Time, Temporary (12 Month Fixed-Term Contract)

Category: Product Design / UX/UI Design

Date Posted: June 12, 2026

Experience Level: Mid-Senior Level (Implied from responsibilities and salary range)

Remote Status: Hybrid

🚀 Role Summary

• This role focuses on designing end-to-end digital product experiences within complex, high-dependency domains, particularly related to business operations and financial services.

• The Product Designer will be instrumental in translating intricate business processes and rules into clear, intuitive user flows, information architectures, and interaction patterns.

• A key aspect of this role involves leveraging and shaping AI-assisted design workflows to enhance design exploration, quality, and efficiency.

• The position requires a strong emphasis on accessibility, inclusion, and high-quality design craft, ensuring that products are usable, reliable, and meet stringent standards.

📝 Enhancement Note: While the job title is "Product Designer," the description heavily emphasizes UX/UI craft, interaction design, and user flows within a financial services context. The mention of "managing roles, permissions, and business operations" suggests a focus on internal tools or complex customer-facing financial platforms, aligning with a sophisticated product design function. The 12-month FTC nature implies a need for an experienced individual who can quickly contribute to ongoing projects or fill a specific, project-based design need.

📈 Primary Responsibilities

• Design comprehensive end-to-end user experiences, spanning from initial discovery and problem framing through detailed interaction design and final delivery.

• Tackle complex, high-dependency domains, specifically focusing on shaping intuitive customer navigation for tasks such as managing roles, permissions, and core business operations within the financial sector.

• Translate complex business processes and regulatory rules into clear, structured user flows, robust information architectures, and intuitive interaction patterns.

• Apply systemic thinking to everyday design work, proactively exploring potential unintended consequences to ensure seamless and reliable user experiences.

• Actively utilize and contribute to the evolution of AI-assisted design workflows to accelerate design exploration, improve overall quality, and push the boundaries of design methodologies.

• Employ research findings, user insights, and data analytics to iteratively refine designs, effectively balancing customer needs with critical business and regulatory constraints.

• Champion accessibility, inclusion, and a high standard of design craft, ensuring that all developed experiences are usable, reliable, and built to exacting standards.

• Collaborate closely with cross-functional teams, including Product Managers, Engineers, Data Analysts, and Researchers, to define problems, explore innovative solutions, and deliver high-quality, impactful outcomes.

• Create and present low- to high-fidelity designs and interactive prototypes that clearly communicate design intent and are production-ready for development teams.

• Apply and actively contribute to the evolution of existing design systems and patterns, ensuring consistency while adeptly adapting them to meet complex use cases.

• Continuously elevate the standards of clarity, simplicity, and overall design quality through the presentation of evidenced examples and best practices.

📝 Enhancement Note: The responsibilities highlight a senior-level design role that involves strategic thinking, problem-solving within complex systems, and a hands-on approach to design execution. The emphasis on AI-assisted workflows and systemic thinking indicates a forward-looking design team.

🎓 Skills & Qualifications

Education:

• While no specific degree is mandated, a Bachelor's or Master's degree in Design, HCI, Computer Science, or a related field is often preferred for roles of this nature, demonstrating a foundational understanding of design principles. Experience:

• Demonstrable experience in designing end-to-end product experiences, from early discovery and problem framing to detailed interaction design and delivery.

• Proven ability to work within complex, high-dependency domains, translating ambiguity into clear, structured customer journeys, information architectures, and interaction models.

• Experience working across the full design lifecycle, utilizing research, data, and iteration to shape and refine solutions.

• Experience in applying and evolving design systems and patterns, particularly in complex and scalable environments. Required Skills:

• End-to-End Product Design: Ability to manage the entire design process from concept to completion.

• UX/UI Craft: Strong proficiency in both user experience and user interface design principles and execution.

• Systems Thinking: Capacity to understand and design for interconnected systems and their implications.

• Accessibility & Inclusive Design: Deep understanding and practical application of WCAG standards and inclusive design principles.

• Prototyping: Proficiency in creating interactive prototypes at various fidelities (low to high).

• Cross-functional Collaboration: Ability to work effectively with product, engineering, research, and data teams.

• Problem Framing: Skill in identifying and clearly defining complex problems.

• Data-driven Iteration: Experience using research and data to inform design decisions and improvements.

Preferred Skills:

• AI-assisted Design Workflows: Proactive experience and willingness to utilize AI tools to enhance design processes.

• Design Systems Contribution: Experience in actively contributing to or evolving design systems.

• Financial Services/Fintech Experience: Prior design experience within business or commercial banking, financial services, or fintech.

• Workshop Facilitation: Experience in leading discovery, alignment, or modelling workshops.

• Mentorship: Ability to mentor or support others in developing design skills.

• Complex Business Process Translation: Proven skill in translating intricate business rules into user-friendly designs.

📝 Enhancement Note: The required skills are typical for a mid-to-senior Product Designer. The preferred skills, especially those related to financial services and AI-assisted design, would significantly strengthen an applicant's profile for this specific role. The emphasis on "contributing to design systems" suggests the company values active participation in evolving their design infrastructure.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• End-to-End Case Studies: Showcase 2-3 detailed case studies demonstrating your process from problem identification through to shipped solutions, highlighting your role and impact.

• Complex Problem-Solving: Include examples that illustrate your ability to tackle complex business processes or high-dependency domains, showing how you brought clarity and structure.

• UX & UI Craftsmanship: Demonstrate a strong portfolio of high-fidelity UI designs, interaction patterns, and information architectures that are visually appealing and highly functional.

• Systemic Thinking Examples: Provide evidence of how you've approached design with a systems-thinking mindset, considering broader impacts and unintended consequences.

• Accessibility & Inclusion: Clearly articulate and showcase how accessibility and inclusive design principles were integrated into your design solutions.

• Prototyping Skills: Include examples of interactive prototypes that effectively communicate design intent and user flows.

Process Documentation:

• Clearly articulate your design process within case studies, detailing methodologies used for research, ideation, iteration, and validation.

• Demonstrate how you've leveraged user research, data analysis, and stakeholder feedback to inform and refine your design decisions.

• Showcase your familiarity with design systems and how you've applied or contributed to them in your work.

• Illustrate your experience with AI-assisted design tools and workflows, explaining how they were integrated to enhance your process or outcomes.

📝 Enhancement Note: A strong portfolio is critical for this role, emphasizing not just visual design but the entire product development process, problem-solving capabilities, and strategic thinking. The inclusion of AI-assisted workflows and systemic thinking examples will be particularly valuable.

💵 Compensation & Benefits

Salary Range: £72,702 - £80,780 per annum

Benefits:

• Generous Pension Contribution: Up to 15% contribution.

• Annual Performance-Related Bonus: Rewarding individual and company performance.

• Share Schemes: Including free shares, offering long-term financial participation.

• Lifestyle Benefits: Discounted shopping and other adaptable benefits to suit personal needs.

• Generous Holiday Allowance: 30 days of annual leave, plus bank holidays.

• Wellbeing Initiatives: Comprehensive programs to support employee health and wellness.

• Parental Leave Policies: Generous policies to support new parents.

• Flexible Working: Hybrid working model, job sharing options.

Working Hours: Full-time, approximately 40 hours per week. The hybrid model requires at least two days per week (40% of time) in the office.

📝 Enhancement Note: The salary range is competitive for a senior Product Designer in London. The benefits package is comprehensive, reflecting Lloyds Banking Group's commitment to employee well-being and financial security. The hybrid working arrangement offers a balance between in-office collaboration and remote flexibility.

🎯 Team & Company Context

🏢 Company Culture

Industry: Financial Services / Banking Technology

Company Size: Large Enterprise (Lloyds Banking Group is one of the UK's largest financial institutions)

Founded: 1865 (Lloyds Banking Group has a long and established history)

Team Structure:

• The Product Design team likely operates within a larger digital or technology division, collaborating closely with product management, engineering, and research functions.

• Designers are expected to work in cross-functional, agile teams, contributing to specific product areas or initiatives.

• Reporting structures will likely involve a Design Lead or Head of Design, with designers working on assigned projects and features. Methodology:

• Agile & Iterative Design: The company emphasizes flexible working and likely employs agile methodologies, requiring designers to work iteratively and adapt to changing requirements.

• Data-Driven Decisions: Design choices are informed by research, user insights, and data analytics, aiming for measurable impact.

• Systemic Approach: A focus on understanding and designing for complex systems and business operations.

• AI Integration: Actively exploring and integrating AI into design workflows to improve efficiency and quality.

Company Website: https://www.lloydsbankinggroup.com/

📝 Enhancement Note: Working within a large, established financial institution like Lloyds Banking Group means operating within a regulated environment that values stability, security, and robust processes. The company's commitment to digital transformation and innovation, indicated by investments in technology and AI, suggests a dynamic and forward-thinking internal culture for design professionals.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned at a mid-to-senior level, requiring demonstrable experience and the ability to handle complex design challenges independently. It’s a significant contributor role rather than an entry-level position.

Reporting Structure: Typically, Product Designers report to a Design Lead, Head of Design, or a Senior Product Manager within a specific product vertical. They will work collaboratively within agile, cross-functional teams.

Operations Impact: The Product Designer's work directly influences customer experience, operational efficiency, and the adoption of new digital services within the financial sector. By designing intuitive interfaces for complex operations (like managing roles and permissions), they contribute to reduced errors, improved productivity, and enhanced customer satisfaction, ultimately impacting the bank's operational effectiveness and customer loyalty.

Growth Opportunities:

• Specialization: Deepen expertise in specific areas like financial services design, complex systems design, or AI-assisted design.

• Leadership: Potential to move into senior or lead designer roles, mentoring junior designers and influencing design strategy.

• Cross-functional Exposure: Gain broader experience by working on diverse projects across different product areas or business units within the Group.

• Design System Contribution: Grow by contributing to the architecture and evolution of the company's design system.

• Continuous Learning: Access to training, workshops, and industry events to stay abreast of design trends, tools, and methodologies.

📝 Enhancement Note: The role offers substantial growth potential within a large organization. The emphasis on complex domains and AI suggests opportunities to develop highly specialized and in-demand skills. The FTC nature might lead to a permanent position or provide a strong stepping stone to other senior design roles, either within LBG or the wider industry.

🌐 Work Environment

Office Type: Hybrid Working Model. While specific details on the office environment are not provided, London offices of large financial institutions typically offer modern, well-equipped workspaces designed for collaboration and focused work.

Office Location(s): London, 25 Gresham Street. This is a prime location in the heart of London's financial district, likely offering excellent transport links and proximity to business amenities.

Workspace Context:

• Collaborative Spaces: Offices are likely equipped with meeting rooms, breakout areas, and open-plan spaces designed to facilitate interaction and brainstorming among cross-functional teams.

• Technology & Tools: Access to standard office technology, high-speed internet, and potentially specialized hardware for design work. The team's use of AI-assisted design tools suggests a commitment to modern design technology.

• Team Interaction: The hybrid model mandates in-office days for collaboration, team meetings, workshops, and building team cohesion.

Work Schedule: Full-time, with a hybrid arrangement requiring a minimum of two days per week in the London office. This structure allows for focused design work while ensuring regular team interaction and collaboration.

📝 Enhancement Note: The hybrid model is designed to balance the benefits of in-person collaboration with the flexibility of remote work, a common practice in modern design teams. The London office location suggests an environment with access to industry events and a vibrant professional community.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Review of CV and portfolio to assess alignment with requirements.

• Portfolio Presentation & Discussion: Candidates will likely present a selection of their work (2-3 case studies), discussing their design process, decision-making, and impact. This is a critical stage to assess UX/UI craft, problem-solving, and systemic thinking.

• Design Challenge/Exercise: A practical design task, possibly focused on translating a complex business process into a user flow or sketching out interface solutions for a given problem. This assesses practical application of skills, speed, and approach.

• Cross-functional Team Interviews: Interviews with Product Managers, Engineers, or Researchers to evaluate collaboration skills, communication, and understanding of technical constraints.

• Hiring Manager Interview: Final discussion to assess cultural fit, career aspirations, and overall suitability for the role and team.

Portfolio Review Tips:

• Focus on Process, Not Just Pixels: Clearly articulate your design journey, including problem definition, research, ideation, iteration, and outcomes.

• Quantify Impact: Use metrics and data where possible to demonstrate the success and impact of your designs (e.g., improved conversion rates, reduced error rates, increased user satisfaction).

• Showcase Complex Challenges: Highlight projects that demonstrate your ability to handle ambiguity, complex systems, and translate intricate business rules.

• Emphasize AI Integration: If you have experience with AI-assisted design tools, clearly explain how you've used them to enhance your design process or outcomes.

• Systemic Thinking: Be prepared to discuss how you approach design with a broader systemic perspective.

• Conciseness and Clarity: Present your work in a clear, structured, and digestible manner. Aim for 2-3 strong case studies rather than many superficial ones.

Challenge Preparation:

• Understand the Context: If given a design challenge, thoroughly understand the problem space, user needs, and business objectives.

• Think Aloud: Articulate your thought process clearly during the challenge, explaining your decisions and assumptions.

• Focus on a User-Centric Approach: Always ground your solutions in user needs and behaviors.

• Consider Constraints: Be mindful of potential business, technical, and regulatory constraints, especially in a financial services context.

• Demonstrate Iteration: Show how you would refine initial ideas based on feedback or further analysis.

📝 Enhancement Note: The interview process is designed to be thorough, assessing not only design skills but also problem-solving abilities, collaborative capacity, and fit within an agile, data-driven environment. A well-prepared portfolio and thoughtful approach to any design challenges will be crucial.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping Software: Figma, Sketch, Adobe Creative Suite (Illustrator, Photoshop), InVision, Axure. Figma is often the industry standard for collaborative design.

• AI-Assisted Design Tools: Specific tools may vary, but candidates should be open to or experienced with AI tools for ideation, asset generation, workflow automation, or design analysis.

• User Research Platforms: Tools for user interviews, usability testing, and surveys (e.g., UserTesting.com, Lookback, Maze).

Analytics & Reporting:

• Web Analytics: Google Analytics, Adobe Analytics, or similar platforms to understand user behavior on digital products.

• Data Visualization: Tableau, Power BI, or internal dashboarding tools for presenting design impact and user data.

CRM & Automation:

• While not directly a designer's primary tool, familiarity with CRM systems (like Salesforce) and marketing automation platforms can be beneficial for understanding customer data and business processes.

• Experience with project management tools like Jira and Confluence is also common for working within agile development teams.

📝 Enhancement Note: Proficiency in industry-standard design tools like Figma is essential. Experience with AI-assisted design tools is increasingly valuable and explicitly mentioned in the job description. Familiarity with analytics and data visualization tools will help designers understand user behavior and demonstrate the impact of their work.

👥 Team Culture & Values

Operations Values:

• Customer Focus: A commitment to understanding and serving the needs of customers, both internal and external.

• Integrity & Trust: Upholding high ethical standards, crucial in the financial services industry.

• Collaboration: Working effectively across teams to achieve shared goals.

• Innovation: Embracing new technologies and methodologies, such as AI, to drive progress.

• Excellence & Craftsmanship: Maintaining high standards in all aspects of design work.

• Inclusion & Accessibility: Ensuring products are usable and welcoming for everyone.

Collaboration Style:

• Cross-functional Integration: Designers are expected to be integral members of agile teams, working closely with product managers, engineers, researchers, and data analysts.

• Constructive Feedback: An environment that encourages open communication and constructive feedback to refine designs and processes.

• Shared Ownership: A sense of collective responsibility for product outcomes.

• Data-Informed Discussions: Design decisions and discussions are often supported by user data and research findings.

📝 Enhancement Note: Lloyds Banking Group emphasizes a values-led culture. For a Product Designer, this translates to a collaborative, customer-centric, and quality-driven approach to work, with a strong emphasis on ethical considerations and inclusive design within the regulated financial sector.

⚡ Challenges & Growth Opportunities

Challenges:

• Complexity of Financial Domains: Navigating intricate regulatory requirements, security protocols, and established business processes within financial services.

• Balancing Stakeholder Needs: Effectively managing diverse requirements from customers, business units, engineering, and compliance.

• Systemic Design Integration: Applying systemic thinking to large, interconnected systems and ensuring consistency across various touchpoints.

• Adoption of New Technologies: Proactively integrating AI-assisted design workflows and adapting to evolving tools and methodologies.

• FTC Duration: Working within a fixed-term contract requires rapid onboarding and immediate contribution to project goals.

Learning & Development Opportunities:

• Specialized Financial Services Design: Deepen expertise in the nuances of designing for banking and financial products, understanding user needs and regulatory landscapes specific to this sector.

• AI in Design: Gain hands-on experience and develop best practices for leveraging AI tools to enhance the design process.

• Design Systems Development: Contribute to the evolution and strategic direction of an enterprise-level design system.

• Cross-Disciplinary Learning: Collaborate with diverse teams, gaining insights into product management, engineering, data science, and business operations.

• Internal Training & Certifications: Access to LBG's extensive learning resources and potential for industry-specific training.

📝 Enhancement Note: This role presents a unique opportunity to tackle complex design challenges within a critical industry, with a specific focus on modernizing processes through AI. The FTC nature means that demonstrating immediate value and fitting into the team quickly will be key.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you designed for a complex business operation or regulated domain. How did you ensure clarity and compliance?" (Focus on your process for translating complexity, research methods, and understanding constraints.)

• "How do you approach using AI in your design workflow? Can you share an example where AI helped you explore solutions or improve efficiency?" (Be prepared to discuss specific tools, your experimental approach, and the benefits observed.)

• "Walk us through a project where you had to balance conflicting stakeholder requirements (e.g., customer needs vs. business/technical constraints)." (Highlight your negotiation, communication, and compromise skills.)

• "How do you ensure accessibility and inclusive design are integrated into your work from the outset?" (Discuss your understanding of standards and practical implementation strategies.) Company & Culture Questions:

• "What interests you about designing for Lloyds Banking Group, specifically within the financial services industry?" (Research LBG's purpose, recent initiatives, and digital strategy.)

• "Given our hybrid working model, how do you ensure effective collaboration and communication with your team?" (Discuss your strategies for maximizing in-office time and remote collaboration.)

• "How do you stay updated on design trends, new tools (like AI), and best practices?" (Showcase your commitment to continuous learning.) Portfolio Presentation Strategy:

• Structure Your Narrative: For each case study, clearly state the problem, your role, the process, your key contributions, the solutions, and the measurable outcomes.

• Showcase Systemic Thinking: If possible, include a project where you considered the broader system or ecosystem impact of your design.

• Highlight AI Application: If you have relevant experience, use a case study to demonstrate how you've applied AI tools in your design process.

• Be Ready for Deep Dives: Anticipate detailed questions about your design decisions, trade-offs, and rationale.

• Practice Your Delivery: Ensure you can articulate your thoughts clearly and concisely within the allocated time.

📝 Enhancement Note: Preparation should focus on demonstrating a senior-level design capability, specifically within complex domains and with an awareness of modern tools like AI. Highlighting how your experience aligns with LBG's values and strategic direction will be crucial.

📌 Application Steps

To apply for this Product Designer position:

• Submit your application: Utilize the provided link to submit your CV and portfolio.

• Curate Your Portfolio: Select 2-3 of your strongest end-to-end design case studies that best showcase your experience with complex domains, systemic thinking, accessibility, and ideally, AI-assisted workflows. Tailor your portfolio to highlight relevant financial services experience if applicable.

• Optimize Your CV: Ensure your CV clearly outlines your experience in product design, UX/UI, and any specific skills mentioned in the job description (e.g., AI tools, financial services, design systems). Use keywords naturally.

• Prepare Your Narrative: Practice presenting your portfolio, focusing on articulating your design process, problem-solving approach, and the impact of your work. Be ready to discuss your experience with complex systems and AI.

• Research Lloyds Banking Group: Understand their mission, values, recent digital initiatives, and the broader context of the financial services industry. This will help you tailor your application and interview responses.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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