Product Design Manager

📍 Job Overview

Job Title: Product Design Manager

Company: Gong.io

Location: Dublin, Leinster, Ireland

Job Type: Full-time

Category: Product Design Management / User Experience

Date Posted: 2026-09-03

Experience Level: 5-10 years (Managerial)

Remote Status: Hybrid (3 days in office)

🚀 Role Summary

• Lead and mentor a team of product designers, fostering their professional growth and ensuring high-quality design output within a key product area.

• Drive the strategic vision and execution of user experience (UX) and user interface (UI) design for complex B2B SaaS products, aligning with business objectives and user needs.

• Collaborate cross-functionally with Product Management and Engineering to define product roadmaps, scope initiatives, and deliver impactful, user-centered solutions.

• Champion design best practices, contribute to the evolution of design systems, and ensure consistent application of UI patterns across the product portfolio.

• Act as a user advocate and design leader, guiding teams through the entire product development lifecycle from discovery and ideation to detailed execution.

📝 Enhancement Note: The role explicitly seeks a Product Design Manager, indicating a focus on leadership, team development, and strategic design direction rather than purely individual contribution. The company's industry (Revenue Intelligence, AI-powered solutions) suggests a need for designers who can translate complex functionalities into intuitive user experiences for B2B clients.

📈 Primary Responsibilities

• Manage, coach, and develop a team of product designers, providing constructive feedback, performance reviews, and career path guidance.

• Define and communicate the design vision and strategy for a specific Gong product domain, ensuring alignment with overall company goals and market opportunities.

• Oversee the end-to-end design process, from user research and concept development to wireframing, prototyping, and high-fidelity UI design for complex B2B SaaS applications.

• Facilitate design critiques and reviews, ensuring that design solutions are user-centric, technically feasible, and meet business requirements.

• Partner closely with Product Managers to understand user needs, market trends, and business priorities, translating these into actionable design initiatives.

• Liaise with Engineering teams to ensure successful implementation of designs, providing detailed specifications and support throughout the development cycle.

• Contribute to the strategic development and maintenance of Gong's design system, ensuring consistency, scalability, and efficiency in design execution.

• Lead hiring efforts for the design team, identifying and attracting top talent to build a robust and innovative design function.

• Foster a collaborative and high-performing design culture within the Dublin office, encouraging knowledge sharing and continuous improvement.

📝 Enhancement Note: The responsibilities highlight a blend of people management and strategic design leadership. The emphasis on "key product areas" and "shaping roadmaps" suggests a significant level of influence on product direction and strategy, typical for a manager role in a growing tech company.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a Bachelor's degree in Design, Human-Computer Interaction (HCI), Computer Science, or a related field is often preferred for such roles. Equivalent practical experience will also be strongly considered.

Experience: 3–5 years of direct experience managing and mentoring product designers, coupled with a robust portfolio showcasing significant contributions to complex digital products, ideally within the B2B SaaS sector.

Required Skills:

• Proven experience in leading, coaching, and managing product design teams.

• Strong background in designing user flows, experiences, and UI for complex digital products, with a focus on B2B SaaS environments.

• Proficiency in Figma and modern design and prototyping tools, essential for day-to-day design execution and team collaboration.

• Deep understanding of user research methodologies (e.g., interviews, usability testing, surveys) and the ability to apply insights effectively at team and product levels.

• Expertise in developing and maintaining design systems, UI patterns, and style guides to ensure product consistency and design efficiency.

• Excellent communication, presentation, and interpersonal skills, with the ability to articulate design decisions and collaborate effectively with diverse stakeholders.

• Strong problem-solving capabilities, with the ability to break down complex challenges into clear, actionable design solutions.

• Experience in guiding design discovery, ideation, and execution phases. Preferred Skills:

• Experience with AI-powered products or revenue intelligence platforms.

• Familiarity with agile development methodologies and working within cross-functional product teams.

• Contributions to design communities or thought leadership in the design space.

• Experience in building design processes from the ground up or significantly improving existing ones.

📝 Enhancement Note: The requirement for 3-5 years of management experience, combined with a strong background in B2B SaaS and Figma proficiency, clearly defines the expected seniority and technical acumen for this role. The preference for experience in AI or revenue intelligence highlights the specific domain expertise Gong values.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio demonstrating leadership in product design, showcasing team management, mentorship, and strategic design contributions.

• Case studies detailing the design process for complex B2B SaaS products, emphasizing problem definition, user research, ideation, design solutions, and measurable impact.

• Examples of how you have guided teams through ambiguity and delivered high-quality, user-centered designs from concept to launch.

• Evidence of contributions to or creation of design systems, UI pattern libraries, and best practices that have improved design consistency and efficiency.

• Demonstrations of strong collaboration with Product Management and Engineering, illustrating effective communication and problem-solving within cross-functional teams. Process Documentation:

• Showcase your ability to define, document, and implement robust design processes that enhance team efficiency and design quality.

• Provide examples of how you have integrated user research insights into the design workflow to inform strategic decisions and product direction.

• Illustrate methods for ensuring design consistency and scalability through the effective use and evolution of design systems and component libraries.

• Demonstrate experience in measuring the impact of design initiatives, linking design outcomes to key business metrics and user satisfaction.

📝 Enhancement Note: For a Product Design Manager role, the portfolio is critical. It must not only showcase individual design skills but also demonstrate leadership, team development capabilities, and strategic thinking. The emphasis is on process, impact, and the ability to scale design efforts.

💵 Compensation & Benefits

Salary Range: Based on Gong.io's likely compensation structure for a Product Design Manager in Dublin, Ireland, with 5-10 years of experience and specialized B2B SaaS/AI product knowledge, the estimated annual salary range is €85,000 - €115,000. This estimate considers the cost of living in Dublin, industry benchmarks for tech management roles, and the company's growth stage and market position.

Benefits:

• Hybrid working model, offering flexibility with 3 days per week in the Dublin office.

• Opportunities for professional development, including training, conferences, and skill enhancement programs.

• Comprehensive health and wellness benefits, typically including medical, dental, and vision insurance.

• Generous paid time off (PTO), including vacation days, public holidays, and sick leave.

• Stock options or equity, reflecting the company's growth and employee contribution.

• Potential for performance-based bonuses.

• Pension scheme contributions.

• Life insurance and disability coverage.

• Employee assistance programs (EAP).

Working Hours: Standard full-time working hours (approximately 40 hours per week) are expected, with flexibility offered through the hybrid model. Adherence to core business hours for team collaboration and meetings is necessary.

📝 Enhancement Note: Salary estimates are based on industry research for similar roles in Dublin, Ireland, considering experience level and the tech sector. Gong.io is a well-funded growth-stage company, suggesting competitive compensation and benefits packages. The "AI benefits" listed in the source data are integrated here.

🎯 Team & Company Context

🏢 Company Culture

Industry: Gong.io operates within the rapidly evolving fields of Artificial Intelligence (AI), Sales Technology, and Revenue Intelligence. Their platform leverages AI to analyze customer interactions, providing actionable insights to sales teams and transforming how they operate. This positions Gong at the forefront of data-driven sales enablement and operational efficiency.

Company Size: Gong.io is a significant player in the tech industry, likely falling into the large enterprise category with over 1000 employees. This size indicates a well-established structure, significant resources, and a global presence, offering opportunities for impact and career advancement within a dynamic environment.

Founded: Gong.io was founded in 2015. This relatively recent founding date means the company has experienced rapid growth and innovation, likely maintaining a culture that is agile, forward-thinking, and focused on scaling efficiently.

Team Structure:

• The Product Design team at Gong is likely structured around product domains or pods, with designers working closely with dedicated Product Managers and Engineering teams.

• This "pod" structure fosters autonomy and ownership, with each team responsible for a specific area of the product.

• The Product Design Manager will lead a sub-team within this larger structure, potentially focusing on a specific key product area as mentioned in the job description.

• Cross-functional collaboration is a core tenet, with designers actively engaging with stakeholders across Product, Engineering, Marketing, and Sales. Methodology:

• "Own. Solve. Impact.": This is Gong's stated methodology, emphasizing employee empowerment, problem-solving, and delivering significant business value.

• Data-Driven Design: Given Gong's core business, design decisions are heavily influenced by data, user research, and performance metrics.

• Agile Development: The company likely employs agile methodologies, requiring designers to be adaptable and iterative in their approach.

• Customer-Centricity: Direct engagement with customers is encouraged to understand needs and validate solutions, ensuring products address real-world challenges.

Company Website: https://www.gong.io/

📝 Enhancement Note: The company description and "AI benefits" provided in the source data have been integrated to paint a clear picture of Gong's industry position, culture, and operational methodology. The "Own. Solve. Impact." ethos is central to understanding how design contributes to the company's success.

📈 Career & Growth Analysis

Operations Career Level: This role represents a significant step into Design Leadership within a prominent B2B SaaS company. As a Product Design Manager, you are responsible for a team, strategic direction, and the quality of design output for a critical product area. This level requires a balance of strong individual design expertise, proven people management skills, and the ability to influence product strategy.

Reporting Structure: The Product Design Manager will likely report to a Director or VP of Product Design, or potentially a Head of Product for their specific domain. They will directly manage a team of Product Designers, and will work in close partnership with Product Managers and Engineering Leads of their respective product pods.

Operations Impact: The Product Design Manager's impact extends beyond aesthetics; it's about shaping intuitive user experiences that drive product adoption, customer satisfaction, and ultimately, revenue growth for Gong. By leading effective design processes and fostering talented designers, they directly contribute to the usability and market competitiveness of Gong's AI-powered Revenue Intelligence platform.

Growth Opportunities:

• Leadership Advancement: Potential to grow into a Senior Product Design Manager, Director of Product Design, or VP of Design roles, overseeing larger teams and broader product portfolios.

• Strategic Product Influence: Opportunity to take on more strategic product ownership, influencing roadmap decisions and contributing to the long-term product vision.

• Specialization: Deepen expertise in AI, Revenue Intelligence, or specific areas of B2B SaaS design, becoming a subject matter expert.

• Cross-Functional Leadership: Develop skills in leading broader initiatives that span multiple product teams and departments.

• Mentorship Development: Hone coaching and mentorship skills, guiding the next generation of product designers.

📝 Enhancement Note: The "AI experience level" of 5-10 years is interpreted here as a general experience range that encompasses the required 3-5 years of management experience, acknowledging that candidates might have more overall experience. This section details the progression path typical for a design management role in a scaling tech company.

🌐 Work Environment

Office Type: Gong.io operates a hybrid work model, meaning the Dublin office serves as a hub for collaboration, team building, and focused work. It's designed to facilitate in-person interaction, brainstorming sessions, and team meetings, complementing remote work flexibility.

Office Location(s): The role is based in Dublin, Ireland, specifically at an office located on Dame Street. This central location offers accessibility via public transport and proximity to amenities, making it a convenient base for the required 3 days of in-office work.

Workspace Context:

• The Dublin office environment is likely modern and collaborative, designed to support hybrid work dynamics. Expect shared workspaces, meeting rooms equipped for hybrid collaboration, and areas conducive to focused individual work.

• Access to standard office technology, high-speed internet, and potentially specialized design hardware or software resources will be available.

• Opportunities for informal and formal interactions with fellow designers, product managers, engineers, and other colleagues will be plentiful, fostering a strong sense of team and community.

Work Schedule: The role follows a standard full-time schedule, approximately 40 hours per week. The hybrid model allows for flexibility in how these hours are structured, with a requirement to be present in the Dublin office for 3 days per week. This schedule is designed to balance individual productivity with team collaboration and connectivity.

📝 Enhancement Note: The hybrid nature of the role is a key aspect of the work environment. The specific mention of "Dame St." in Dublin adds a concrete detail about the office location.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A recruiter or hiring manager will review your application and portfolio, assessing your experience against the job requirements.

• Hiring Manager Interview: A 1:1 discussion with the Product Design Manager hiring manager to delve into your leadership experience, team management philosophy, and design approach. Be prepared to discuss your experience in B2B SaaS and team development.

• Design Team/Peer Interview: Meet with other Product Designers and potentially Product Managers or Engineers from the team. This stage often involves a portfolio review where you'll walk through selected case studies, explaining your process, challenges, and outcomes. Focus on your leadership and collaborative contributions.

• Design Leadership Interview: Potentially meet with a senior design leader (e.g., Director/VP of Design) to discuss your strategic thinking, vision for design, and ability to contribute to the broader design organization's goals.

• Final Interview/Executive Interview: A final conversation, possibly with a senior executive, to assess cultural fit, alignment with company values ("Own. Solve. Impact."), and overall suitability for the role.

Portfolio Review Tips:

• Curate Strategically: Select 3-4 strong case studies that best represent your leadership experience, B2B SaaS design skills, and ability to manage and mentor.

• Highlight Leadership: For each case study, clearly articulate your role, how you guided your team, your decision-making process, and the impact you drove as a leader.

• Showcase Process: Detail your approach to user research, problem-solving, ideation, and execution. Explain why you made certain decisions.

• Quantify Impact: Whenever possible, use data and metrics to demonstrate the success of your designs and your team's contributions (e.g., increased conversion rates, improved user satisfaction scores, reduced support tickets).

• Present Concisely: Be prepared to present your portfolio within a given timeframe (often 30-45 minutes), allowing ample time for Q&A. Practice your narrative.

Challenge Preparation:

• Be prepared for potential design exercises or whiteboard challenges focused on problem-solving, strategic thinking, and your approach to ambiguous design problems.

• Practice articulating your thought process clearly and concisely, as if you were guiding your team through a similar challenge.

• Research Gong's products and understand their value proposition within the Revenue Intelligence space to contextualize your answers.

📝 Enhancement Note: The interview process details are structured to reflect typical stages for a management role in a tech company. The portfolio review tips are tailored to emphasize leadership and impact, crucial for a manager position.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Essential for UI design, prototyping, and collaborative workflows. Proficiency is a must.

• Design System Tools: Experience with tools or platforms used for managing and scaling design systems (e.g., Zeroheight, Storybook, or Figma's own capabilities).

• Prototyping Tools: Beyond Figma, familiarity with tools like InVision, Principle, or Axure may be beneficial for more complex interactions.

Analytics & Reporting:

• User Analytics Platforms: Experience with tools like Amplitude, Mixpanel, or Google Analytics to understand user behavior and measure design impact.

• Data Visualization Tools: Familiarity with tools that help visualize data and user insights (e.g., Tableau, Looker, or internal dashboards).

• A/B Testing Platforms: Understanding of how to leverage A/B testing to validate design hypotheses and optimize user flows.

CRM & Automation:

• CRM Systems: While not a direct user, understanding how design impacts CRM workflows (e.g., Salesforce) is beneficial for B2B SaaS.

• Project Management Tools: Proficiency with tools like Jira, Asana, or Trello for managing design tasks, sprints, and team workflows.

• Collaboration Tools: Slack, Microsoft Teams, and similar platforms for daily communication and team coordination.

📝 Enhancement Note: The core requirement for Figma is explicitly stated. The other tools listed are common in B2B SaaS product development environments and are relevant for a design manager overseeing product strategy and execution.

👥 Team Culture & Values

Operations Values:

• "Own. Solve. Impact.": This is Gong's central ethos. Expect a culture that empowers individuals to take ownership of their work, tackle complex challenges creatively, and deliver measurable business results.

• Collaboration & Transparency: A strong emphasis on working together across departments, sharing knowledge openly, and fostering trust. Design is seen as a collaborative discipline, integral to the entire product lifecycle.

• User-Centricity: A deep commitment to understanding and serving customer needs, ensuring that design decisions are grounded in user empathy and validated through research.

• Innovation & Ambition: A drive to push boundaries, build cutting-edge products, and achieve ambitious goals. The company culture likely encourages experimentation and a forward-thinking mindset.

• Craftsmanship & Quality: A dedication to high standards in design execution, ensuring products are not only functional but also intuitive, efficient, and aesthetically pleasing.

Collaboration Style:

• Cross-functional Pods: Design teams operate within agile pods, closely integrated with Product Management and Engineering. This fosters tight-knit collaboration and shared responsibility for product outcomes.

• Open Feedback Culture: Expect regular design critiques and feedback sessions, where constructive criticism is welcomed as a tool for improvement.

• Knowledge Sharing: A culture that encourages sharing best practices, design patterns, and learnings across the design team and wider organization.

• Data-Informed Decision Making: Collaboration often involves leveraging data and user insights to inform design choices and measure success, rather than relying solely on intuition.

📝 Enhancement Note: The "Own. Solve. Impact." mantra is highlighted as a core value. The collaboration style is described based on the typical structure of product teams in fast-growing tech companies.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Leadership and Design Craft: Effectively managing a team while staying connected to the details of design execution and maintaining personal design skills.

• Navigating Ambiguity: Leading design efforts for new product areas or features where requirements may be less defined, requiring strong problem-solving and strategic thinking.

• Scaling Design Systems: Ensuring that design systems remain robust, scalable, and adopted effectively as the product suite and design team grow.

• Cross-Functional Alignment: Maintaining strong alignment with Product and Engineering partners who may have different priorities or perspectives, ensuring a unified product vision.

• Driving Design Influence: Continuously advocating for user needs and design best practices within a fast-paced, data-driven organization.

Learning & Development Opportunities:

• Leadership Training: Access to programs focused on management skills, coaching, and team development.

• Industry Conferences & Workshops: Opportunities to attend leading design conferences (e.g., UX Week, Adobe MAX) and specialized workshops to stay current with trends and techniques.

• Mentorship Programs: Potential to be mentored by senior design leaders within Gong or the broader tech industry, and to mentor junior designers.

• Exposure to AI and Revenue Intelligence: Deepen understanding of complex domains, enhancing your ability to design for sophisticated B2B solutions.

• Contribution to Design Strategy: Play a key role in shaping Gong's overall design strategy and its impact on business outcomes.

📝 Enhancement Note: The challenges listed are typical for a design manager role, focusing on the duality of people management and strategic design, as well as the complexities of working in a scaling tech environment.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to lead a design team through a period of significant ambiguity. How did you provide direction and ensure progress?" (Focus on leadership, process, and communication.)

• "How do you balance the needs of the business, user, and engineering constraints when making design decisions for a complex product?" (Highlight your strategic thinking and collaboration.)

• "Walk us through a design system you've helped build or evolve. What were the key challenges, and how did you ensure its adoption and success?" (Demonstrate your understanding of scalability and consistency.)

• "How do you measure the impact of your team's design work? Can you share an example where your team's design led to a significant business outcome?" (Emphasize data-driven approaches and ROI.) Company & Culture Questions:

• "What do you know about Gong's mission and products, and how do you see design contributing to our success?" (Research Gong thoroughly, focusing on their AI and Revenue Intelligence offerings.)

• "How do you foster a culture of 'Own. Solve. Impact.' within a design team?" (Connect your leadership style to Gong's core values.)

• "Describe your ideal collaboration dynamic with Product Management and Engineering." (Showcase your ability to work effectively in cross-functional pods.) Portfolio Presentation Strategy:

• Structure Your Narrative: For each case study, clearly outline the problem, your role, the process, the solution, and the impact.

• Emphasize Leadership: Focus on how you guided your team, made decisions, and managed the design process, not just the final UI.

• Quantify Results: Use metrics and data to demonstrate the success of your projects. If exact numbers aren't available, discuss the intended impact and how it was measured or validated.

• Be Prepared for Deep Dives: Anticipate questions about specific design choices, user research findings, and how you handled challenges.

• Showcase Adaptability: Be ready to discuss how you adapt your design process based on project needs, team dynamics, and business goals.

📝 Enhancement Note: These interview questions are crafted to probe the candidate's leadership, strategic thinking, B2B SaaS design experience, and cultural fit with Gong's "Own. Solve. Impact." philosophy.

📌 Application Steps

To apply for this Product Design Manager position:

• Submit your application through the Greenhouse portal via the provided link.

• Tailor your resume: Highlight management experience, B2B SaaS product design contributions, and your proficiency with Figma and design systems. Use keywords from the job description.

• Prepare your portfolio: Curate 3-4 of your strongest case studies that showcase leadership, team management, complex B2B SaaS product design, and measurable impact. Ensure it clearly articulates your role and process.

• Research Gong: Understand their product suite, target audience, and the "Own. Solve. Impact." philosophy. Prepare to discuss how your design leadership aligns with their mission.

• Practice your presentation: Rehearse walking through your portfolio case studies, focusing on leadership, collaboration, and the quantifiable impact of your work. Be ready to articulate your design strategy and team management approach.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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