Producer - UX - Mississauga

📍 Job Overview

Job Title: Producer - UX

Company: Photon

Location: Mississauga, Ontario, Canada

Job Type: Full time

Category: Design Operations / Project Management

Date Posted: August 13, 2026

Experience Level: Mid-Level (2-5 years)

Remote Status: On-site

🚀 Role Summary

• This role is focused on enhancing the efficiency and effectiveness of a User Experience (UX) design team through robust operational support and project coordination.

• The Producer will be instrumental in managing design team workflows, ensuring seamless project execution, and fostering a collaborative, high-performing team environment.

• Key responsibilities include utilizing project management tools like Jira for workflow management and sprint cadences, and acting as a crucial liaison between design, product, and engineering teams.

• The position requires a candidate with strong UX process knowledge, exceptional facilitation skills, and the ability to influence stakeholders to advocate for design value.

📝 Enhancement Note: While the title is "Producer - UX," the core responsibilities and required skills strongly align with a Design Operations or UX Project Management role. The emphasis on workflow management, team coordination, and stakeholder liaison within a design context places this firmly in the operations domain.

📈 Primary Responsibilities

• Design Team Operations Support: Provide ongoing support and coordination for the UX design team, ensuring designers understand project priorities, workflows, and deadlines.

• Workflow & Sprint Management: Manage Jira workflows, ticket tracking, and ensure proper linkage of work. Track team bandwidth, assignments, and support the sprint cadence and agile practices. Coordinate reporting and progress tracking for design initiatives.

• Cross-Functional Collaboration: Facilitate collaboration across a globally distributed design team and act as a key liaison with Product, Engineering, and Business stakeholders.

• Requirement Clarification & Advocacy: Gather and clarify requirements from various teams, and actively advocate for the value and impact of design solutions with stakeholders.

• Team Culture & Communication: Foster a positive team culture, enhance communication channels, and build connections within the design team, particularly with distributed members.

📝 Enhancement Note: The responsibilities highlight a blend of project management and operational support tailored for a design team. The emphasis on Jira, sprint management, and cross-functional liaison suggests a need for strong organizational skills and an understanding of the agile development lifecycle within a design context.

🎓 Skills & Qualifications

Education: Bachelor's degree (preferred, in a related field such as Design, Project Management, Business, or Communications).

Experience: 2-5 years of experience in a related role, such as Design Operations, UX Project Management, Technical Program Management, or a similar coordination role within a creative or technology team.

Required Skills:

• Design Tool Familiarity: Comfortable using Figma and FigJam, with a strong emphasis on whiteboarding, workflow mapping, and facilitation activities within FigJam.

• UX/Design Process Knowledge: Solid understanding of UX research methodologies, design workflows, usability testing, the design delivery lifecycle, and end-to-end design process management.

• Project Management Tools: Proficiency in Jira for workflow management, ticket tracking, and sprint planning.

• Facilitation Skills: Demonstrated ability to lead meetings, workshops, and collaborative sessions effectively.

• Communication Skills: Excellent verbal and written communication abilities, with a knack for clear and concise articulation.

• Stakeholder Management: Proven ability to engage with, influence, and manage expectations of diverse stakeholders, including product and engineering teams.

• Team Unification: Capability to foster connection and collaboration within distributed and global teams.

Preferred Skills:

• Experience managing operations for a large or globally distributed design team.

• Familiarity with other design or project management software beyond Jira, Figma, and FigJam.

• Experience advocating for design principles and processes within a technical organization.

• Understanding of different agile methodologies beyond standard scrum.

📝 Enhancement Note: The requirements emphasize a candidate who is not necessarily a designer but possesses a deep understanding of the design process and tools, coupled with strong operational and interpersonal skills. The specific mention of Figma/FigJam activities like whiteboarding and workflow mapping is a key differentiator.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Workflow Mapping Examples: Showcase instances where you have mapped out and optimized design workflows, demonstrating an understanding of process efficiency.

• Project Management Case Studies: Include examples of projects managed using tools like Jira, highlighting successful sprint cadences, issue resolution, and on-time delivery.

• Collaboration Process Documentation: Provide documentation or examples of how you've facilitated collaboration, particularly for distributed teams, using tools like FigJam for whiteboarding and ideation.

• Stakeholder Management Scenarios: Detail situations where you effectively managed stakeholder expectations, clarified requirements, and advocated for design solutions, demonstrating impact.

Process Documentation:

• Design Process Optimization: Demonstrate experience in documenting and improving design delivery lifecycles, from initial UX research to final design handoff.

• Agile Practice Implementation: Show examples of how you've supported or implemented agile practices within a design context, including sprint planning and retrospectives.

• Tool Integration & Usage: Illustrate how you've ensured effective use and integration of tools like Figma, FigJam, and Jira to streamline operations.

📝 Enhancement Note: Candidates should prepare to showcase tangible examples of their operational contributions, focusing on how they've improved processes, managed projects, and fostered collaboration within a design environment. The emphasis is on demonstrating practical application of skills, not just theoretical knowledge.

💵 Compensation & Benefits

Salary Range: For a mid-level Producer/UX Operations role in Mississauga, Ontario, Canada, with 2-5 years of experience, the estimated annual salary range is typically between CAD $70,000 - $95,000. This range can vary based on the specific company's compensation philosophy, the candidate's precise experience, and the scope of responsibilities.

Benefits:

• Comprehensive health, dental, and vision insurance plans.

• Paid time off, including vacation days, sick leave, and public holidays.

• Retirement savings plan (e.g., RRSP matching or pension plan).

• Professional development opportunities, including training, workshops, and conference attendance.

• Potential for performance-based bonuses.

• Employee assistance programs for mental health and well-being.

Working Hours: This is a full-time position, typically requiring approximately 40 hours per week. While an on-site role, there might be some flexibility depending on team needs and project deadlines, especially concerning collaboration with global teams.

📝 Enhancement Note: The salary estimate is based on research of similar Producer, Design Operations, and UX Project Management roles in the Greater Toronto Area (GTA), considering the specified experience level and full-time, on-site work arrangement. Benefits are standard for full-time roles in Canada.

🎯 Team & Company Context

🏢 Company Culture

Industry: Photon operates within the technology sector, likely focusing on software development, digital transformation, or product innovation, given the UX focus.

Company Size: The provided "company_size" data is missing. However, the need to coordinate a "global team" and work with "Product teams" and "Engineering teams" suggests Photon is a medium to large-sized organization with established departments and potentially multiple international offices.

Founded: The "company_founded" data is missing. This information would typically provide context on the company's history, growth trajectory, and how its operational processes have evolved.

Team Structure:

• Design Team: The role directly supports a UX design team, likely comprising UX designers, UI designers, UX researchers, and potentially UX writers.

• Cross-Functional Collaboration: The Producer will work closely with Product Managers, Engineering Leads, and other Business Stakeholders, indicating a matrixed or collaborative organizational structure.

• Reporting: The Producer likely reports into a Design Leadership role (e.g., Head of Design, Design Manager) or potentially a Project/Program Management office.

Methodology:

• Agile & Lean Principles: The mention of Jira, sprint cadences, and agile practices indicates a strong adoption of agile methodologies for product development and design execution.

• Data-Driven Design: While not explicitly stated, the emphasis on UX research and advocating for design value suggests a data-informed approach to design decisions.

• Process Optimization: The core function of the role revolves around improving operational processes for the design team.

Company Website: https://photon.com (Assuming based on domain_derived)

📝 Enhancement Note: The context implies Photon is a tech-forward company that values structured processes and cross-functional collaboration. The "global team" aspect is significant, suggesting a need for strong remote collaboration skills and cultural awareness.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned at the mid-level, requiring 2-5 years of experience. It's a specialized operational role focused on supporting a creative and technical team.

Reporting Structure: The Producer will likely report to a Design Manager, Director of Design, or a Head of Design Operations. They will work closely with individual contributors within the design team and collaborate extensively with peers in product and engineering management.

Operations Impact: The Producer's impact is directly tied to the efficiency and output of the design team. By streamlining workflows, managing projects, and improving communication, they enable the design team to deliver high-quality user experiences more effectively, which in turn impacts product success and customer satisfaction.

Growth Opportunities:

• Senior Producer / Design Operations Lead: Progress to managing more complex projects, larger teams, or taking on strategic initiatives within Design Operations.

• UX Project/Program Management: Transition into broader project or program management roles, overseeing multiple product initiatives or larger cross-functional projects.

• Product Management: Leverage a deep understanding of the product development lifecycle to move into a Product Management role, focusing more on strategy and roadmap definition.

• Specialization: Develop deep expertise in specific areas of Design Operations, such as tool administration, process design, or team enablement.

📝 Enhancement Note: This role offers a clear path for individuals looking to specialize in operational excellence within the creative technology space. The transferable skills in project management, stakeholder communication, and process improvement open doors to various career trajectories.

🌐 Work Environment

Office Type: This is an on-site role in Mississauga, indicating a traditional office environment designed for in-person collaboration.

Office Location(s): Mississauga, Ontario, Canada. This location offers access to a diverse talent pool and is part of the Greater Toronto Area's tech ecosystem.

Workspace Context:

• Collaborative Hub: The office environment likely facilitates spontaneous interactions, team meetings, and workshops, which are crucial for design collaboration.

• Technology Enabled: Access to standard office technology, high-speed internet, and potentially dedicated spaces for brainstorming sessions or video conferencing with remote team members.

• Team Integration: Opportunities to build rapport and strong working relationships with local design team members and cross-functional colleagues through daily interaction.

Work Schedule: The standard full-time work schedule (approximately 40 hours/week) will likely be within typical business hours in the Toronto time zone. However, given the global team, occasional flexibility may be required for meetings outside of standard hours to accommodate different time zones.

📝 Enhancement Note: The on-site nature of the role suggests a preference for in-person collaboration, which can be beneficial for building team cohesion and facilitating hands-on design activities. However, the global team component implies a need for digital collaboration tools to bridge geographical gaps.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A recruiter or hiring manager will review applications and conduct a brief phone screen to assess basic qualifications and cultural fit.

• Hiring Manager Interview: An in-depth discussion with the hiring manager focusing on experience with design operations, project management (especially Jira), UX processes, and stakeholder management.

• Team/Peer Interviews: Interviews with members of the design team and potentially peers from product or engineering. These will likely assess collaboration style, problem-solving abilities, and specific technical skills (Figma, FigJam).

• Practical Exercise/Case Study: Candidates may be asked to complete a take-home exercise or a live exercise during an interview. This could involve mapping a workflow, planning a sprint, or outlining how they would address a specific design operations challenge.

• Final Interview: A concluding interview, potentially with a senior leader, to discuss career aspirations, company culture, and final alignment.

Portfolio Review Tips:

• Focus on Process & Impact: Clearly articulate your role in improving design workflows, managing projects, and fostering collaboration. Quantify impact where possible (e.g., "reduced sprint planning time by X%").

• Showcase Tool Proficiency: Include examples demonstrating your hands-on experience with Figma, FigJam (especially whiteboarding/workflow mapping), and Jira.

• Structure Case Studies: For project management examples, use a STAR (Situation, Task, Action, Result) or similar framework to explain challenges, your approach, and the outcomes.

• Highlight Soft Skills: Use examples to demonstrate your facilitation, communication, and stakeholder management capabilities. Describe how you've unified distributed teams.

Challenge Preparation:

• Workflow Mapping: Be ready to map out a hypothetical design workflow, identifying bottlenecks and proposing solutions.

• Jira/Sprint Planning: Prepare to discuss how you would set up or manage Jira boards for a design team, plan sprints, and track progress.

• Stakeholder Scenarios: Think about how you would handle a situation where stakeholders are pushing back on design recommendations or requirements are unclear.

📝 Enhancement Note: The interview process emphasizes practical application and problem-solving. Candidates should be prepared to demonstrate their understanding of design operations principles through concrete examples and hypothetical scenarios.

🛠 Tools & Technology Stack

Primary Tools:

• Jira: Essential for workflow management, sprint tracking, backlog management, and issue resolution. Proficiency in configuring workflows and understanding agile boards is key.

• Figma: The primary design tool. Familiarity with its capabilities, collaboration features, and how it integrates into workflows is expected.

• FigJam: Crucial for whiteboarding, ideation, brainstorming, workflow mapping, and collaborative sessions. Hands-on experience is specifically called out.

Analytics & Reporting:

• While not explicitly mentioned, expect to use Jira's built-in reporting features, potentially other project management dashboards, or even basic spreadsheet tools for tracking team bandwidth and progress. CRM & Automation:

• Not directly applicable to this role, but understanding how design outputs feed into broader CRM or product development pipelines might be beneficial.

📝 Enhancement Note: The core technical requirements revolve around the design and project management ecosystem: Jira for process, Figma for creation, and FigJam for collaboration and ideation. A candidate's ability to effectively leverage these tools will be a significant factor.

👥 Team Culture & Values

Operations Values:

• Efficiency & Optimization: A strong drive to streamline processes, reduce friction, and improve the overall effectiveness of the design team.

• Collaboration & Connection: Valuing teamwork, open communication, and fostering a sense of community, especially among distributed team members.

• Advocacy & Influence: The ability to champion the design team's needs and value to other departments, influencing decisions through clear communication and data.

• Organization & Clarity: Maintaining order in complex workflows, ensuring clarity on priorities and tasks for all team members.

• Proactiveness: Anticipating needs, identifying potential issues before they arise, and taking initiative to resolve them.

Collaboration Style:

• Facilitative: Actively guiding discussions, workshops, and meetings to ensure productive outcomes.

• Cross-functional: Seamlessly integrating with Product, Engineering, and other business units to ensure alignment and smooth project progression.

• Transparent: Maintaining open lines of communication regarding project status, team bandwidth, and potential roadblocks.

• Supportive: Acting as a key support system for the design team, removing obstacles and enabling them to focus on their core creative work.

📝 Enhancement Note: The culture appears to be one that values structured execution, strong teamwork, and proactive problem-solving within a creative technology environment. The ability to balance operational rigor with the creative needs of a design team is paramount.

⚡ Challenges & Growth Opportunities

Challenges:

• Managing Distributed Teams: Effectively coordinating and fostering connection across a global, potentially time-zone-diverse design team.

• Balancing Priorities: Juggling multiple project demands, stakeholder requests, and team bandwidth constraints while maintaining focus on key design objectives.

• Influencing Stakeholders: Advocating for design value and process adherence in environments where technical or business priorities may sometimes overshadow design considerations.

• Tool Adoption & Standardization: Ensuring consistent and effective use of tools like Jira, Figma, and FigJam across the team, and potentially integrating them with other systems.

Learning & Development Opportunities:

• Advanced Agile & Project Management Techniques: Deepen expertise in agile methodologies and project management best practices.

• Design Operations Strategy: Gain exposure to higher-level Design Operations strategy, including resource planning, toolchain management, and process frameworks.

• Product Development Lifecycle: Enhance understanding of the broader product development cycle and how design operations contributes to overall product success.

• Leadership Skills: Develop skills in team facilitation, stakeholder negotiation, and potentially people management as career progresses.

📝 Enhancement Note: This role presents opportunities to tackle complex coordination challenges within a dynamic tech environment. The growth potential lies in developing specialized operational expertise and strategic thinking within the design domain.

💡 Interview Preparation

Strategy Questions:

• "Describe your approach to managing workflows for a distributed design team using Jira and FigJam." (Focus on clarity, communication, and tool utilization.)

• "How would you advocate for the value of design with non-design stakeholders who may have different priorities?" (Emphasize data, user-centricity, and collaborative problem-solving.)

• "Walk me through a time you identified a bottleneck in a design process and how you addressed it." (Use STAR method, focus on process improvement and impact.) Company & Culture Questions:

• "What interests you about working at Photon and specifically in this Design Operations role?" (Research Photon's products/mission and align your interests.)

• "How do you foster team culture and connection, especially with remote team members?" (Highlight your facilitation and communication strategies.)

• "How do you measure the success of design operations initiatives?" (Discuss metrics like efficiency, delivery time, team satisfaction, stakeholder feedback.) Portfolio Presentation Strategy:

• Show, Don't Just Tell: For workflow mapping or process improvement examples, use visual aids (screenshots, diagrams) if possible.

• Quantify Impact: Whenever discussing past projects, try to include metrics that demonstrate the positive outcomes of your work (e.g., improved delivery times, increased stakeholder satisfaction).

• Focus on Your Role: Clearly articulate your specific contributions and responsibilities in each example, especially how you facilitated, coordinated, or optimized processes.

• Demonstrate Tool Fluency: Be ready to discuss your practical experience with Figma and FigJam, perhaps even offering to do a quick demonstration of a specific feature or use case during the interview if appropriate.

📝 Enhancement Note: Interview preparation should focus on demonstrating practical skills, a deep understanding of design workflows, and strong interpersonal capabilities. Being able to articulate your process and impact with concrete examples will be key.

📌 Application Steps

To apply for this operations position:

• Submit your application through the provided link on the Oracle Cloud careers portal.

• Tailor Your Resume: Highlight experience with Jira, Figma, FigJam, UX processes, project coordination, and stakeholder management. Use keywords from the job description.

• Prepare Your Portfolio: Curate examples of workflow mapping, project management case studies, and instances where you facilitated collaboration or advocated for design. Be ready to discuss them in detail.

• Research Photon: Understand Photon's products, mission, and values. Consider how your skills and experience align with their business objectives.

• Practice Interview Questions: Prepare responses to common interview questions, focusing on your operational experience, problem-solving skills, and ability to work with creative and technical teams.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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