Part-Time Framer (No Framing Experience needed)

📍 Job Overview

Job Title: Part-Time Framer (No Framing Experience Needed)

Company: Michaels Stores

Location: Weatherford, Texas, United States

Job Type: Part Time

Category: Retail Operations / Custom Framing Specialist

Date Posted: August 11, 2026

Experience Level: Entry-Level (0-2 years)

Remote Status: On-site

🚀 Role Summary

• Customer Engagement & Sales: Focus on building strong customer relationships and creating memorable framing solutions, directly contributing to sales targets.

• Custom Framing Expertise: Develop proficiency in custom framing techniques, order fulfillment, and quality assurance for art and custom framing projects.

• Store Operations & Merchandising: Maintain a safe, clean, and well-merchandised store environment, ensuring product availability and an optimal shopping experience.

• Operational Compliance: Adhere to Standard Operating Procedures (SOPs) and company programs to ensure consistent execution of policies and standards.

📝 Enhancement Note: This role is positioned as an entry-level opportunity within a retail environment, specifically focusing on the custom framing department. The "No Framing Experience Needed" aspect suggests a strong emphasis on training and development, with a core need for customer service skills and a willingness to learn operational processes. The "Part-Time" nature indicates flexibility but also a need for efficient task completion during shifts.

📈 Primary Responsibilities

• Customer Relationship Management: Proactively engage with customers using the Elevated ABC Deliver methodology to build rapport and identify their custom framing needs, aiming to convert interest into sales.

• Custom Framing Order Execution: Accurately complete custom framing orders, ensuring high-quality craftsmanship and timely delivery according to customer specifications and company standards.

• Departmental Maintenance: Manage and maintain the ready-made frame department, including SISO (Single Item Single Out) and Directed Replenishment processes, ensuring visual appeal and stock accuracy.

• In-Store Customer Assistance: Provide friendly and attentive customer service by helping customers locate products, offering solutions, and ensuring a well-merchandised and in-stock environment.

• Operational Adherence: Follow established Standard Operating Procedures (SOPs) and company programs for all job functions, including cash handling, safety, and inventory management.

• Loss Prevention & Safety: Actively participate in and support company shrink and safety programs to maintain a secure and accident-free workplace.

• Team Collaboration & Professionalism: Interact positively and respectfully with colleagues, demonstrating commitment to company values and serving as a role model for professional conduct.

• Inventory & Stocking: Participate in truck un-loading and stocking processes, ensuring adherence to established truck standards and efficient inventory management.

• Point-of-Sale (POS) Operations: Operate the cash register accurately and execute cash handling procedures to company standards.

• Omni-channel Support: Assist with various omni-channel processes as required, supporting integrated customer experiences.

📝 Enhancement Note: The responsibilities highlight a blend of direct customer interaction, technical skill development in framing, and general retail operational duties. The emphasis on "Elevated ABC Deliver" suggests a specific customer engagement framework that candidates should research. The inclusion of omni-channel support indicates a modern retail environment where online and in-store experiences are integrated.

🎓 Skills & Qualifications

Education: High school diploma or equivalent required.

Experience: No prior framing experience is necessary; comprehensive training will be provided.

Required Skills:

• Customer Service Excellence: Proven ability to engage customers, understand their needs, and provide solutions in a retail setting.

• Basic Computer Proficiency: Ability to use computers for point-of-sale transactions, inventory lookups, and basic system navigation.

• Fundamental Measuring Skills: Accurate ability to take measurements for custom framing projects.

• Operational Aptitude: Willingness and ability to learn and operate framing equipment and a glass cutter safely and efficiently.

• Physical Stamina: Ability to stand for extended periods, bend, lift, carry, reach, stretch, and lift heavy boxes and frames.

• Adaptability: Ability to work in various work environments, including climate-controlled retail spaces and potentially less controlled stock rooms or during truck unloads.

Preferred Skills:

• Retail Experience: Previous experience working in a retail environment, particularly in customer-facing roles.

• Sales Acumen: Experience selling products and/or services, with a proven ability to drive sales and achieve targets.

• Visual Merchandising: An eye for presentation and the ability to maintain attractive product displays.

• Cash Handling Accuracy: Demonstrated reliability and accuracy in handling financial transactions.

📝 Enhancement Note: The "No Framing Experience Needed" is a key differentiator, signaling that the company prioritizes soft skills like customer service and a willingness to learn over technical framing expertise at the outset. The physical requirements are significant and should be carefully considered by applicants. The preferred skills point towards candidates who can hit the ground running with customer interaction and sales.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Customer Interaction Examples: While a formal portfolio isn't specified, candidates should be prepared to discuss past customer service successes and how they built relationships to drive sales or satisfaction. This can be framed as a "Customer Engagement Portfolio."

• Problem-Solving Scenarios: Be ready to describe how you've handled challenging customer situations or operational issues in previous roles, demonstrating your ability to find solutions and maintain professionalism.

• Learning Agility Demonstration: Showcase instances where you quickly learned new skills, processes, or equipment in a previous role, highlighting your capacity to master framing equipment and SOPs.

Process Documentation:

• SOP Adherence: Candidates should be prepared to discuss their understanding of and commitment to following Standard Operating Procedures in a retail or service environment.

• Workflow Understanding: Be ready to articulate how you approach tasks in a structured manner, ensuring accuracy and efficiency, especially when completing custom orders or managing inventory.

• Quality Assurance Mindset: Demonstrate an understanding of the importance of quality in product delivery and customer satisfaction, particularly relevant to custom framing.

📝 Enhancement Note: For an entry-level role like this, a formal "portfolio" in the traditional sense is unlikely. However, candidates should prepare to articulate their experiences and skills through behavioral examples that demonstrate their fit for the responsibilities and requirements. The focus will be on their ability to learn and apply processes, especially those related to customer service and operational tasks.

💵 Compensation & Benefits

Salary Range: As this is a part-time, entry-level retail position, the hourly wage is expected to be competitive within the Weatherford, Texas retail market. Based on industry benchmarks for similar roles, a range of $12.00 - $16.00 per hour is estimated, depending on experience and demonstrated aptitude during the hiring process.

Benefits:

• 401(k) with Employer Match: Opportunity to save for retirement with company contributions.

• Employee Assistance Program (EAP): Confidential support services for personal and work-related challenges.

• Medical Coverage: Access to health insurance plans.

• Dental Coverage: Comprehensive dental care benefits.

• Vision Coverage: Vision insurance for eye care needs.

• Telemedicine Services: Convenient remote medical consultations.

• Flexible Spending Accounts (FSAs): Pre-tax accounts for healthcare and dependent care expenses.

• Commuter Benefits: Support for transportation costs.

• Tuition Assistance: Financial aid for continuing education and skill development.

• Adoption Assistance: Support for employees growing their families through adoption.

• Employee Discounts: Significant discounts on Michaels products, fostering creativity and savings.

• Partner Discount Programs: Additional savings opportunities through affiliated businesses.

Working Hours: This is a part-time position. Specific hours will vary based on store needs and scheduling, but may include nights, weekends, and early mornings. A standard full-time work week is 40 hours, but part-time roles will be scheduled accordingly.

📝 Enhancement Note: The salary range is an estimate based on typical entry-level retail wages in Texas and the provided benefits package. The benefits listed are comprehensive for a retail environment, particularly the tuition and adoption assistance, which can be valuable for career development and personal life.

🎯 Team & Company Context

🏢 Company Culture

Industry: Retail (Arts & Crafts, Custom Framing)

Company Size: Large (Over 1,300 stores in North America). This scale indicates established operational processes, a structured training program, and opportunities for diverse customer interactions.

Founded: 1973. With decades of experience, Michaels has a well-defined brand identity and a mature operational framework.

Team Structure:

• Departmental Focus: You will primarily work within the Custom Framing department, collaborating closely with fellow framers and sales associates.

• Store Hierarchy: The team typically includes a Store Manager, Assistant Store Manager(s), and Team Leads/Department Specialists, with direct reporting likely to a Framing Lead or Assistant Manager.

• Cross-Functional Collaboration: While focused on framing, you'll interact with all store staff for customer assistance, stock replenishment, and general store operations.

Methodology:

• Customer-Centric Approach: Michaels emphasizes a customer-first approach, focusing on building relationships and providing solutions, particularly through the "Elevated ABC Deliver" sales and service model.

• Process Standardization: Adherence to SOPs is crucial for consistency in operations, sales, and customer experience across all locations.

• Data-Informed Operations: While not explicitly detailed for this role, larger retail organizations like Michaels often use sales data and customer feedback to inform merchandising, staffing, and operational adjustments.

Company Website: https://www.michaels.com/

📝 Enhancement Note: The company culture at Michaels is centered around creativity, customer service, and operational efficiency within a large retail framework. The emphasis on "fueling the joy of creativity" suggests a positive and engaging work environment. The structured environment of a large retailer means clear guidelines and processes are in place.

📈 Career & Growth Analysis

Operations Career Level: This role is at the Entry-Level / Specialist stage within retail operations, specifically focused on custom framing. It's an opportunity to develop foundational skills in customer service, sales, and operational execution within a specialized department.

Reporting Structure: You will report to store leadership, likely a Framing Lead or Assistant Store Manager, who oversees department operations and team performance.

Operations Impact: As a Framer, your direct impact is on customer satisfaction through quality custom framing solutions and sales generation. Indirectly, maintaining store standards, efficient operations, and positive customer interactions contribute to the overall success and profitability of the store and the Michaels brand.

Growth Opportunities:

• Framing Specialist Progression: Develop expertise in custom framing, potentially leading to a Framing Lead or Department Specialist role with increased responsibility.

• Retail Management Track: Gain broad retail experience that can lead to positions like Assistant Store Manager, Store Manager, or roles in visual merchandising, inventory management, or operations at a district or corporate level.

• Skill Development: Utilize available training programs, including tuition assistance, to enhance skills in sales, customer service, operational efficiency, and potentially business management.

• Cross-Departmental Experience: Opportunity to gain experience in other store departments, broadening your retail operational knowledge.

📝 Enhancement Note: This role serves as an excellent entry point into the retail operations field, particularly within a specialized niche like custom framing. The company's structure provides clear paths for advancement, both within the framing specialization and into broader retail management roles, supported by a robust benefits package including tuition assistance.

🌐 Work Environment

Office Type: The primary work environment is a public retail store setting. This involves direct interaction with customers in a dynamic, sales-focused atmosphere.

Office Location(s): The specific location is Weatherford, Texas, within a retail store that houses both general merchandise and a dedicated custom framing area.

Workspace Context:

• Customer-Facing Areas: Climate-controlled retail floor and custom framing consultation areas, requiring a professional and engaging presentation.

• Operational Areas: Stock rooms may not always be climate-controlled. The frame shop itself contains specialized equipment like glass cutters and heat presses, requiring adherence to safety protocols.

• Team Interaction: Opportunities for frequent collaboration with fellow team members, including sales associates, other framers, and store leadership, fostering a team-oriented atmosphere.

Work Schedule: As a part-time role, the schedule will be variable and determined by store needs, potentially including nights, weekends, and early mornings. Flexibility is key.

📝 Enhancement Note: The work environment is typical of a busy retail store, demanding adaptability and a customer-focused attitude. The frame shop area presents a unique workspace with specific tools and safety considerations that differentiate it from general retail floor duties.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Likely an online application review followed by a brief phone or video screening to assess basic qualifications and interest.

• In-Person Interview: Expect a more in-depth interview at the store location. This will likely involve behavioral questions focusing on customer service, problem-solving, and teamwork, as well as a discussion about your understanding of the role and company.

• Skills Assessment/Demonstration: You may be asked to demonstrate basic measuring skills or participate in a brief role-play exercise simulating a customer interaction or framing consultation.

• Final Interview/Onboarding: If successful, you'll proceed to final hiring steps, which may include a background check and onboarding.

Portfolio Review Tips:

• No Formal Portfolio Required: For this entry-level position, a traditional portfolio is not expected.

• Prepare Behavioral Examples: Focus on having clear, concise examples from previous experiences (work, school, volunteer) that demonstrate:

  • Customer Service: How you've gone above and beyond for a customer.
  • Problem-Solving: A time you encountered a challenge and how you resolved it.
  • Teamwork: How you collaborated with others to achieve a goal.
  • Learning Aptitude: How you quickly learned a new skill or process.

• Showcase Enthusiasm for Creativity: Express genuine interest in Michaels' mission and the creative process, especially as it relates to custom framing.

Challenge Preparation:

• Customer Interaction Scenarios: Be ready to role-play a customer interaction, from greeting to identifying needs and offering solutions for custom framing.

• Operational Task Simulation: You might be asked about how you would approach tasks like organizing a workspace, managing inventory, or handling a customer complaint.

• Measurement Accuracy: Practice taking simple measurements to demonstrate precision.

📝 Enhancement Note: The interview process is designed to assess a candidate's foundational skills, particularly in customer service and their potential to learn the technical aspects of framing. Emphasis will be on behavioral examples rather than a formal portfolio.

🛠 Tools & Technology Stack

Primary Tools:

• Custom Framing Equipment: Training will be provided on operating specialized equipment such as:

  • Mat Cutters/Mount Cutters: For precise cutting of mat boards.
  • Glass Cutters: For custom-sized glass or acrylic.
  • Heat Presses: For specific mounting or finishing techniques.
  • Assembly Tools: Saws, staple guns, framing tools for assembling frames.

• Point-of-Sale (POS) System: For processing transactions, managing customer orders, and accessing inventory information.

• Basic Measuring Tools: Tape measures, rulers, and potentially digital measuring devices.

Analytics & Reporting:

• Inventory Management Software: Used for tracking stock levels, managing replenishment, and potentially for order fulfillment processes.

• Sales Reporting Tools: Integrated within the POS system to track individual and store sales performance.

CRM & Automation:

• Customer Relationship Management (CRM) Features within POS: To track customer orders, preferences, and potentially loyalty program information.

• Omni-channel Platforms: Systems that support online order pickup, ship-from-store, and other integrated customer experiences.

📝 Enhancement Note: While the role is entry-level, proficiency with the POS system and a willingness to master specialized framing equipment are essential. The company provides training for specific tools, so the focus is on a candidate's ability to learn and adapt to new technology and equipment.

👥 Team Culture & Values

Operations Values:

• Customer Focus: Prioritizing customer needs and satisfaction through excellent service and quality product delivery.

• Creativity & Inspiration: Fostering an environment that celebrates and supports creative expression, both for customers and team members.

• Integrity & Respect: Upholding ethical standards in all interactions and treating customers and colleagues with respect.

• Teamwork & Collaboration: Working together effectively to achieve store goals and provide a seamless customer experience.

• Accountability: Taking ownership of responsibilities, from sales targets to operational tasks and maintaining store standards.

Collaboration Style:

• Service-Oriented: Team members are encouraged to support each other in serving customers, whether it's finding a product on the floor or assisting with a framing consultation.

• Process-Driven: Emphasis on following established procedures to ensure consistency and efficiency across all departments and tasks.

• Feedback Culture: Openness to receiving and providing constructive feedback to improve individual performance and team operations.

📝 Enhancement Note: Michaels promotes a culture that blends a passion for creativity with the discipline of retail operations. Team members are expected to be collaborative, customer-focused, and committed to the company's values, which are designed to support both business objectives and a positive work environment.

⚡ Challenges & Growth Opportunities

Challenges:

• Mastering Custom Framing Techniques: Learning the intricacies of custom framing, including different materials, design principles, and equipment operation, can be challenging but rewarding.

• Balancing Multiple Responsibilities: Effectively managing customer interactions, custom order fulfillment, general store duties, and stocking within a part-time schedule requires strong time management and prioritization skills.

• Meeting Sales Targets: Contributing to sales goals in a competitive retail environment, especially when focused on custom, higher-ticket items.

• Physical Demands: The role requires sustained physical activity, which can be a challenge for some individuals.

Learning & Development Opportunities:

• Comprehensive Framing Training: Structured programs to develop expertise in custom framing design, production, and customer consultation.

• Sales and Customer Service Workshops: Opportunities to enhance selling techniques and customer engagement skills.

• Retail Operations Fundamentals: Gaining practical experience in inventory management, merchandising, POS operations, and loss prevention.

• Tuition Assistance Program: Financial support for pursuing further education relevant to career growth.

📝 Enhancement Note: The challenges presented are typical of a hands-on retail role with a specialized component. The growth opportunities are significant, offering a clear pathway for skill development and career advancement within Michaels, supported by company resources.

💡 Interview Preparation

Strategy Questions:

• Customer Service Philosophy: "Describe a time you provided exceptional customer service. What was the situation, what did you do, and what was the outcome?" (Focus on the "Elevated ABC Deliver" principles if you can research them, otherwise focus on empathy and problem-solving).

• Handling Difficult Situations: "Tell me about a time you had to deal with a difficult customer or a challenging work situation. How did you handle it?" (Emphasize remaining calm, professional, and solution-oriented).

• Learning New Skills: "Describe a situation where you had to learn a new skill or piece of equipment quickly. What was your approach?" (Highlight your ability to learn framing equipment and SOPs).

• Teamwork and Collaboration: "How do you contribute to a positive team environment?" (Focus on collaboration, communication, and supporting colleagues).

Company & Culture Questions:

• Motivation for Applying: "Why are you interested in working at Michaels, specifically in the framing department?" (Express enthusiasm for creativity, customer service, and the company's mission).

• Understanding of the Role: "What do you understand about the responsibilities of a Part-Time Framer?" (Demonstrate you've read the job description thoroughly and understand the blend of sales, service, and operational tasks).

• Fit with Company Values: "Michaels values creativity, integrity, and teamwork. How do these values align with your own?" (Provide specific examples of how you embody these values).

Portfolio Presentation Strategy:

• No Formal Portfolio: As mentioned, a formal portfolio is not required.

• Prepare Your "Story": Be ready to tell concise stories (using the STAR method - Situation, Task, Action, Result) that showcase your skills in customer service, problem-solving, teamwork, and your ability to learn.

• Highlight Relevant Experience: Even if it's not directly framing, draw parallels from any retail, customer service, or hands-on roles.

• Express Enthusiasm: Show genuine interest in art, creativity, and helping customers bring their visions to life through custom framing.

📝 Enhancement Note: The interview will likely focus on behavioral questions and assessing your fit for the company culture and customer service demands. Practicing your responses to common retail interview questions, especially those related to customer interaction and problem-solving, will be highly beneficial.

📌 Application Steps

To apply for this operations position:

• Submit your application: Complete the online application form through the provided Workday link.

• Tailor your Resume: Highlight any customer service, retail, sales, or hands-on experience. Use keywords from the job description such as "customer service," "sales," "merchandising," and "problem-solving."

• Prepare for Behavioral Questions: Think of specific examples from your past experiences that demonstrate your ability to handle customer interactions, learn new skills, work in a team, and solve problems.

• Research Michaels: Familiarize yourself with Michaels' mission, values, and the custom framing services they offer. Understand the "Elevated ABC Deliver" concept if possible.

• Practice Your "Elevator Pitch": Be ready to briefly introduce yourself and explain why you are a good fit for this role during an initial screening or interview.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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