Part- time Framer

📍 Job Overview

Job Title: Part-time Framer

Company: Michaels Stores

Location: Anchorage-3090 Mountain View Dr, Ste 130, Anchorage, Alaska, United States

Job Type: PART_TIME

Category: Retail Operations / Art & Design Services

Date Posted: 2026-05-31T00:00:00

Experience Level: Entry Level (0-2 years)

Remote Status: On-site

🚀 Role Summary

• This role is integral to the retail operations of Michaels Stores, focusing on delivering exceptional customer experiences within the custom framing department.

• It involves a blend of sales, creative service, and operational execution to meet customer needs for art and photo framing solutions.

• Key responsibilities include building customer relationships, completing framing orders with quality and timeliness, and maintaining store presentation standards.

• The position requires adherence to Standard Operating Procedures (SOPs) and company programs to ensure compliance and operational efficiency.

📝 Enhancement Note: While the job title is "Part-time Framer," the responsibilities extend beyond just framing to encompass general retail operations, customer engagement, and inventory management, indicative of a multifaceted retail associate role with a specialization. The "Elevated ABC Deliver" mention suggests a customer engagement methodology focused on building relationships and driving sales.

📈 Primary Responsibilities

• Customer Engagement & Sales:

  • Build and maintain strong customer relationships by providing personalized framing consultations and solutions.
  • Utilize the "Elevated ABC Deliver" methodology to engage customers, understand their needs, and present custom framing options.
  • Drive sales within the custom framing department and contribute to overall store sales targets.
  • Acknowledge customers, assist them in locating products, and provide effective solutions to their creative needs.

• Custom Framing Production:

  • Complete custom framing orders with a high degree of quality, accuracy, and adherence to specified timelines.
  • Operate framing equipment and utilize glass cutters safely and effectively.
  • Ensure the framing shop is maintained, clean, and organized, adhering to all safety protocols.

• Store Operations & Merchandising:

  • Maintain the ready-made frame department, including SISO (Ship-from-Store) and Directed Replenishment processes.
  • Ensure assigned areas of the store are well-merchandised, in-stock, and clutter-free to enhance the customer shopping experience.
  • Participate actively in truck un-loading and stocking processes, adhering to truck standards and timelines.
  • Assist with Omni-channel processes to support seamless customer experiences across online and in-store channels.

• Operational Compliance & Efficiency:

  • Adhere strictly to Standard Operating Procedures (SOPs) and company programs to ensure compliance with laws and requirements.
  • Support shrink and safety programs to minimize losses and maintain a safe working environment for team members and customers.
  • Operate the cash register and execute cash handling procedures according to company standards.

• Teamwork & Culture:

  • Interact positively and respectfully with colleagues, promoting a collaborative and supportive team environment.

  • Remain positive and respectful, even in challenging situations, and serve as a role model for organizational values.

  • Contribute to a positive company culture that fuels creativity and celebration.

📝 Enhancement Note: The responsibilities clearly outline a role that requires a balance of technical framing skills, customer-facing sales acumen, and general retail operational duties. The emphasis on "Elevated ABC Deliver" and "Omni channel processes" points to a modern retail environment focused on customer journey optimization.

🎓 Skills & Qualifications

Education: High school diploma or equivalent is generally expected for entry-level retail positions, though not explicitly stated.

Experience:

• 0-2 years of experience in a retail or customer-facing role.

Required Skills:

• Basic computer skills for operational tasks and potentially customer order management.

• Basic measuring skills for accurate framing and production.

• Ability to operate framing equipment and a glass cutter safely and effectively.

• Strong customer service and interpersonal skills to build rapport and assist customers.

• Ability to work effectively in a fast-paced retail environment.

• Basic cash handling and transaction processing skills.

Preferred Skills:

• Previous retail sales experience, particularly in a specialty or custom service environment.

• Experience selling products and/or services directly to customers.

• Familiarity with merchandising principles and store presentation standards.

• Knowledge of different art materials, framing techniques, and preservation methods.

📝 Enhancement Note: The listed requirements are typical for an entry-level retail role, with a specific emphasis on the technical skills required for custom framing. The "0-2 years" experience level suggests that training on specific equipment and procedures will be provided.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• While a formal portfolio is not explicitly required for this entry-level role, candidates with prior framing or design experience may benefit from showcasing examples of their work.

• For candidates with prior retail experience, demonstrating a track record of successful customer interactions and sales achievements through resume bullet points or brief descriptions is advisable.

Process Documentation:

• Candidates are expected to understand and follow Standard Operating Procedures (SOPs) for all tasks.

• Familiarity with or ability to quickly learn processes related to custom framing order fulfillment, including material selection, cutting, assembly, and finishing.

• Understanding of retail operational processes such as point-of-sale (POS) transactions, inventory replenishment, and visual merchandising standards.

📝 Enhancement Note: For an entry-level part-time role like this, a formal portfolio is unlikely to be a mandatory requirement. The focus will be more on demonstrating understanding of processes and the ability to learn and execute them according to company standards.

💵 Compensation & Benefits

Salary Range:

• Based on industry standards for part-time retail associates with specialized duties in Anchorage, Alaska, the estimated hourly wage is likely to be between $15.00 - $18.00 per hour. This range accounts for the entry-level experience requirement, the part-time nature of the role, and the cost of living in Anchorage.

Benefits:

• For Part-Time Team Members:

  • Generous employee discounts on Michaels products.
  • Potential for tuition assistance.
  • Access to employee assistance programs.
  • Opportunities for paid time off (accrual rates may vary based on hours worked).

• Note: While health insurance (medical, dental, vision) is mentioned in the company description, these benefits are typically offered to full-time employees. Part-time employees may have access to limited medical plans or other supplemental insurance options.

Working Hours:

• This is a part-time position.

• Working hours will include nights, weekends, and early mornings.

• The total number of hours per week will vary based on business needs and scheduling. The job description notes "working hours" as 40, which is likely the standard full-time week, but this role is explicitly "PART_TIME."

📝 Enhancement Note: The salary range is an estimation based on typical part-time retail roles in Anchorage, Alaska, considering the specialized framing component. Benefits listed in the company description are comprehensive, but it's crucial for part-time applicants to confirm which benefits are applicable to their status.

🎯 Team & Company Context

🏢 Company Culture

Industry: Retail (Arts and Crafts, Home Decor, Custom Framing)

Company Size: Large (Over 1,000 employees, Michaels operates over 1,300 stores in North America).

Founded: 1973. Michaels has a long-standing history and established presence in the arts and crafts retail sector.

Team Structure:

• This role is part of a local store team, reporting to store management (e.g., Store Manager, Assistant Store Manager, or a designated Framing Department Lead).

• The team likely includes other sales associates, department specialists (like framers), and potentially seasonal staff.

Methodology:

• Customer-Centric Approach: Emphasis on building customer relationships and providing solutions ("Elevated ABC Deliver").

• Operational Excellence: Adherence to SOPs, safety, and shrink programs for consistent execution.

• Teamwork: Fostering a positive and respectful work environment.

• Creativity & Innovation: Encouraging creativity in framing solutions and store presentation.

Company Website: www.michaels.com

📝 Enhancement Note: Michaels positions itself as a leader in the creative space, fostering a culture that values both operational efficiency and customer-centric service. The company's size means established processes and a structured environment.

📈 Career & Growth Analysis

Operations Career Level: Entry-Level Retail Associate (Specializing in Custom Framing)

Reporting Structure:

• Reports to store management (e.g., Store Manager, Assistant Store Manager, or Framing Department Lead).

Operations Impact:

• Directly impacts customer satisfaction and loyalty through quality framing services and positive interactions.

• Contributes to store revenue through sales of custom framing and other merchandise.

Growth Opportunities:

• Skill Development: Opportunity to become proficient in custom framing techniques, sales, and customer service.

• Advancement within Store: Potential to move into roles with greater responsibility, such as Framing Department Lead, Key Holder, or Assistant Manager positions within the retail store environment.

• Cross-Functional Experience: Gaining broad experience in various aspects of retail operations.

• Specialization: Deepening expertise in custom framing and related art/craft services.

📝 Enhancement Note: For an entry-level part-time role, growth opportunities are primarily within the retail store structure, focusing on mastering current responsibilities and progressing to leadership roles within the store.

🌐 Work Environment

Office Type: Public retail store setting.

Office Location(s): The specific store is located at 3090 Mountain View Dr, Ste 130, Anchorage, Alaska. This is a customer-facing retail environment.

Workspace Context:

• The primary workspace is the retail sales floor and the custom framing shop within the store.

• The framing shop contains specialized equipment like a glass cutter and heat press, requiring careful operation.

• Some stock rooms may not be climate-controlled, and there might be occasional outdoor work for tasks like retrieving shopping carts or unloading trucks.

Work Schedule:

• Part-time, with work hours including nights, weekends, and early mornings.

• Flexibility in scheduling is often required in retail environments to meet business needs.

📝 Enhancement Note: The work environment is typical for a retail associate, emphasizing customer interaction and the need for adaptability to varied tasks and schedules. Safety protocols for the framing shop are a key consideration.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: May involve an online application review and potentially a brief phone screen.

• In-Person Interview: Typically includes an interview with the store management team.

• Skills Assessment: May involve a practical demonstration of basic measuring skills or a discussion about how you would handle customer scenarios.

• Cultural Fit: Assessment of your alignment with Michaels' values of creativity, customer service, and teamwork.

Portfolio Review Tips:

• A formal portfolio is unlikely for this role. However, if you have prior custom framing, design, or relevant craft experience, be prepared to discuss specific projects, materials used, and the creative process.

• Highlight any experience where you successfully solved a customer's creative problem or met a specific design requirement.

Challenge Preparation:

• Be prepared for scenario-based questions, such as:

  • "How would you handle a customer who is unsure about framing options for a valuable piece of art?"
  • "Describe a time you went above and beyond to help a customer."
  • "How would you ensure accuracy and quality when fulfilling a complex framing order?"

• Demonstrate an understanding of basic retail operations and customer service principles.

• Show enthusiasm for creativity and the arts and crafts industry.

📝 Enhancement Note: The interview process will likely focus on assessing practical skills, customer service aptitude, and cultural fit rather than a formal portfolio. Preparing for behavioral and situational questions is key.

🛠 Tools & Technology Stack

Primary Tools:

• Custom Framing Equipment: Proficiency or ability to learn to use framing saws, mat cutters, glass cutters, and heat presses.

• Cash Register/Point-of-Sale (POS) System: For processing transactions, managing sales, and potentially customer order entry.

• Measuring Tools: Tape measures, rulers, and other precision instruments for accurate framing.

• Basic Computer Skills: For accessing company systems, potentially managing orders, or using internal communication tools.

Analytics & Reporting:

CRM & Automation:

• The company likely uses a CRM system for customer data and order tracking within their POS or a dedicated system.

• Omni-channel processes suggest integration between online and in-store systems.

📝 Enhancement Note: The technology stack is focused on practical tools for retail operations and specialized framing tasks. The emphasis is on operational functionality rather than advanced software suites.

👥 Team Culture & Values

Operations Values:

• Creativity & Passion: A core value, encouraging a love for arts, crafts, and personal expression.

• Customer Focus: Prioritizing customer needs and delivering exceptional service to fuel their creative endeavors.

• Teamwork & Respect: Fostering a positive, inclusive, and collaborative environment where everyone is valued.

• Integrity & Accountability: Upholding company standards, ethical practices, and taking ownership of responsibilities.

• Efficiency & Quality: Striving for high standards in both operational execution and the quality of work produced, especially in custom framing.

Collaboration Style:

• Cross-Functional Support: Associates are expected to support each other across different store functions, from sales floor to stock room to framing.

• Customer-Centric Collaboration: Working together to ensure customer needs are met, whether it's finding a product, processing a sale, or delivering a custom framing solution.

• Open Communication: Encouraging clear and respectful communication to resolve issues and improve processes.

📝 Enhancement Note: Michaels cultivates a culture that blends a passion for creativity with a strong operational framework. Team members are expected to be collaborative, customer-focused, and uphold the company's values.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Multiple Roles: Effectively managing customer service, sales, framing production, and general store duties simultaneously.

• Meeting Customer Expectations: Satisfying diverse customer needs and preferences in custom framing, which can be subjective.

• Pace of Retail: Working efficiently during peak hours and managing workload during busy periods.

• Physical Demands: Performing physically demanding tasks like standing for long periods and lifting heavy items.

• Learning Curve: Mastering framing equipment and techniques, as well as company-specific systems and procedures.

Learning & Development Opportunities:

• Framing Expertise: Developing advanced skills in custom framing design, material selection, and production techniques.

• Customer Service Excellence: Enhancing skills in clienteling, needs assessment, and solution-oriented service.

• Retail Operations Knowledge: Gaining a comprehensive understanding of store operations, inventory management, and merchandising.

• Potential for Leadership: Opportunities to grow into supervisory or management roles within Michaels stores.

• Product Knowledge: Expanding knowledge of art supplies, craft materials, and home decor trends.

📝 Enhancement Note: The role presents opportunities to develop specialized craft skills alongside core retail competencies. Challenges are typical for a hands-on retail position, with growth potential focused on increasing responsibility and expertise within the company.

💡 Interview Preparation

Strategy Questions:

• "Tell me about your experience with custom framing or art/crafts." (Be ready to discuss any relevant skills, even hobbies. If none, express enthusiasm for learning.)

• "How would you handle a situation where a customer is dissatisfied with a framing choice?" (Focus on active listening, empathy, problem-solving, and seeking solutions within company guidelines.)

• "Describe your understanding of customer service in a retail environment." (Emphasize building rapport, anticipating needs, and ensuring a positive experience.)

Company & Culture Questions:

• "Why are you interested in working for Michaels?" (Connect your passion for creativity, art, or customer service to the company's mission.)

• "What do you know about Michaels?" (Briefly mention their position as a leading craft retailer and their focus on creativity.)

Portfolio Presentation Strategy:

• Since a formal portfolio isn't expected, prepare to discuss your skills and experiences using the STAR method (Situation, Task, Action, Result) for behavioral questions.

• If you have visual examples (e.g., photos of past framing projects on your phone), be prepared to show them if relevant and appropriate.

• Emphasize your ability to follow instructions, learn new skills, and contribute positively to the team and customer experience.

📝 Enhancement Note: Preparation should focus on demonstrating practical skills, a strong work ethic, a customer-centric mindset, and alignment with Michaels' creative and collaborative culture.

📌 Application Steps

To apply for this operations position:

• Submit your application through the provided link on the Michaels Stores careers portal.

• Resume/Application Optimization: Tailor your resume to highlight any relevant customer service, sales, measuring, or craft-related experience. Use keywords from the job description such as "customer service," "sales," "framing," "merchandising," and "operational procedures."

• Portfolio Preparation (if applicable): If you have prior framing or design work, gather photos or descriptions of your best projects to discuss if opportunities arise. For general retail roles, prepare to articulate achievements related to sales, customer satisfaction, or efficiency.

• Interview Practice: Rehearse answers to common retail interview questions, focusing on behavioral examples and scenario-based responses. Practice articulating your understanding of customer service and operational tasks.

• Company Research: Familiarize yourself with Michaels' mission, values, and product offerings, particularly their custom framing services. Understand their commitment to creativity and customer experience.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. While Michaels is a large retailer, specific benefits and detailed career progression paths for part-time roles can vary. All details should be verified directly with the hiring organization during the application or interview process.