#ACN S&C-GN-Strategy-Operating Model & Organization Design - Manager

📍 Job Overview

Job Title: Operating Model & Organization Design Manager

Company: Accenture

Location: Bengaluru, India

Job Type: Full-time

Category: Strategy & Consulting - Operating Model & Organization Design

Date Posted: 2026-08-17

Experience Level: 6+ years post-MBA (Manager Level)

Remote Status: On-site

🚀 Role Summary

• Lead client engagements focused on designing and implementing global shared services, target operating models, and organizational structures.

• Drive data-driven transformation and workforce solutions for global and local clients, aligning with business strategies and goals.

• Develop future-proof, agile, and resilient operating models and practical roadmaps by analyzing complex data and identifying key trends.

• Foster strong relationships with C-level executives and internal stakeholders, acting as a trusted advisor to drive business growth and operational excellence.

• Lead teams in generating insights and recommendations through advanced data modeling and visualization tools, promoting a people-first, inclusive culture.

📝 Enhancement Note: This role is positioned within Accenture's Business Strategy Practice, specifically focusing on the 'Operating Model & Organization Design' area. The emphasis is on strategic consulting that leverages data, technology, and ecosystem partnerships to create agile and future-ready operating models for clients. The "Manager" title, combined with the 6+ years post-MBA requirement, indicates a significant level of responsibility, client-facing leadership, and team management.

📈 Primary Responsibilities

• Client Engagement Leadership: Spearhead consulting projects for clients, focusing on the design and implementation of global shared services, target operating models, and intricate organizational structures.

• Strategic Analysis & Solutioning: Conduct deep dives into client business strategies, goals, and the global economic landscape to shape and refine operating model strategies.

• Data-Driven Transformation: Employ a data-driven approach to develop transformation and workforce solutions, utilizing complex data analysis to identify patterns, trends, and actionable insights.

• Operating Model Design & Roadmap Creation: Co-create future-proof, agile, and resilient operating models, coupled with practical implementation roadmaps, to ensure long-term client success.

• Stakeholder Management & Business Development: Cultivate and maintain strong relationships with internal stakeholders and C-level client executives (CEO, Chief Strategy Officer, etc.), acting as a trusted advisor and contributing to business growth through successful engagement delivery and potential sales activities.

• Team Leadership & Mentorship: Lead and mentor project teams, guiding them in driving insights and recommendations using data models and visualization tools, while fostering an inclusive and diverse team environment.

• Functional Expertise Application: Apply deep understanding of corporate functions such as Finance, HR, IT, and Procurement to design optimized delivery models and functional operating models.

• Industry Expertise Integration: Leverage deep expertise in specific industries (e.g., Financial Services, Consumer Goods, Energy, Manufacturing, CMT) to inform client solutions and demonstrate business acumen.

📝 Enhancement Note: The responsibilities highlight a blend of strategic thinking, analytical rigor, client advisory, and team leadership. The emphasis on "global shared services," "target operating models," and "organization design" points to a core focus on structural optimization and efficiency improvements within client organizations. The requirement for C-level client interaction suggests a high level of executive presence and communication skills are critical.

🎓 Skills & Qualifications

Education:

• MBA from a Tier 1 institute. Experience:

• Minimum of 6+ years of post-MBA experience in management consulting, with a strong emphasis on shared services, Global Business Services (GBS), or functional operating models.

• Demonstrated success in leading and delivering consulting engagements, including a proven track record in sales and client relationship management. Required Skills:

• Operating Model Design: Expertise in architecting and defining optimal operating models that align with business strategy and drive efficiency.

• Organization Design: Proficient in designing organizational structures, including job architecture re-design, to support strategic objectives and operational effectiveness.

• Shared Services / GBS Expertise: Proven experience in the design, implementation, and optimization of shared services centers and Global Business Services functions.

• Management Consulting Acumen: Strong understanding of consulting methodologies, client engagement lifecycle, and delivering high-impact solutions.

• Transformation Program Leadership: Experience in leading large-scale business transformation programs, managing complex change initiatives.

• Data Analysis & Visualization: Ability to lead teams in driving insights and recommendations using data models and visualization tools (e.g., Tableau, Power BI, advanced Excel).

• Stakeholder Management: Skilled in building and managing relationships with C-level executives and diverse internal/external stakeholders.

• Business Acumen: Deep understanding of business strategies, industry trends, metrics, and value drivers across various corporate functions.

• Leadership & Team Management: Proven ability to lead, mentor, and develop consulting teams, fostering an inclusive and high-performance environment.

Preferred Skills:

• Location Strategy: Experience in designing and implementing optimal location strategies for global operations.

• Functional Process Expertise: In-depth knowledge of corporate functions such as Finance, HR, IT, and Procurement, including their delivery models.

• Industry Specialization: Deep expertise in at least one industry sector (e.g., Financial Services, Consumer Goods, Energy, Manufacturing, CMT).

• Change Management: Experience in managing the people side of change associated with operating model and organizational transformations.

• Sales & Business Development: Established track record in identifying opportunities, developing proposals, and closing consulting engagements.

📝 Enhancement Note: The explicit mention of an MBA from a "Tier 1 institute" and "6+ years post-MBA" experience signals that Accenture is seeking candidates with a strong academic foundation and substantial, relevant consulting experience at a senior level. The "preferred skills" offer a clear path for candidates to differentiate themselves, particularly those with specialized industry or functional knowledge.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Operating Model Case Studies: Showcase examples of designed and/or implemented operating models, detailing the scope, objectives, methodology, and key outcomes.

• Organization Design Projects: Present instances of organizational restructuring, job architecture redesign, or team structure optimization, highlighting the rationale and impact.

• Shared Services/GBS Implementation Examples: Provide case studies demonstrating experience in setting up, scaling, or transforming shared services functions, including process standardization and technology integration.

• Transformation Program Documentation: Include evidence of leadership in large-scale transformation initiatives, illustrating project management, stakeholder alignment, and successful delivery.

• Data Analysis & Insights Demonstrations: Showcase how data modeling and visualization tools were used to derive actionable insights and support strategic recommendations.

Process Documentation:

• Methodology Articulation: Be prepared to articulate the methodologies used for operating model design, organization design, and shared services implementation, referencing Accenture's best-in-class approaches where applicable.

• Workflow Optimization Examples: Demonstrate understanding of how to analyze and optimize end-to-end business processes within corporate functions to improve efficiency and effectiveness.

• Agile Framework Application: Illustrate experience in applying agile principles to operating model development and organizational design to ensure flexibility and resilience.

• Roadmap Development: Present examples of creating practical, phased roadmaps for complex transformations, including key milestones, dependencies, and risk mitigation strategies.

📝 Enhancement Note: For a Manager-level role in strategy consulting, a robust portfolio is crucial. Candidates must be able to articulate their strategic thinking, analytical capabilities, and project execution through concrete examples. The emphasis on "data-driven approach," "agile operating models," and "practical roadmaps" means portfolios should highlight these aspects prominently.

💵 Compensation & Benefits

Salary Range:

• Estimated Range: ₹25,00,000 - ₹40,00,000 per annum (INR)

• Methodology: This estimate is based on research of Manager-level Strategy & Consulting roles within large professional services firms (like Accenture) in Bengaluru, India. Factors considered include the required 6+ years post-MBA experience, the specialized nature of Operating Model and Organization Design, and the typical compensation bands for consulting professionals in the Indian market. This range can vary based on individual experience, specific skill sets, and negotiation.

Benefits:

• Comprehensive Health Insurance: Medical, dental, and vision coverage for employees and dependents.

• Retirement Savings Plans: Contributions to provident funds and other retirement schemes.

• Performance-Based Bonuses: Annual bonuses tied to individual and company performance.

• Professional Development & Training: Access to extensive learning resources, certifications, and skill development programs.

• Paid Time Off: Generous vacation, sick leave, and public holiday allowances.

• Employee Assistance Program (EAP): Confidential support services for personal and professional challenges.

• Life Insurance: Coverage to provide financial security for beneficiaries.

• Global Mobility Opportunities: Potential for international assignments or projects.

Working Hours:

• Standard work week is typically 40 hours, Monday to Friday.

• Client-facing roles may require flexibility and occasional extended hours or weekend work, especially during critical project phases or client deadlines.

📝 Enhancement Note: The salary range is an estimate for a Manager-level role in a major consulting firm in Bengaluru. It aims to reflect the seniority and specialized expertise required. Benefits are typical for large multinational corporations in India, with a strong emphasis on professional development, aligning with Accenture's talent-led approach.

🎯 Team & Company Context

🏢 Company Culture

Industry: Professional Services / Technology Consulting

Company Size: Approximately 791,000 employees globally. This large scale offers vast resources, diverse client opportunities, and extensive internal networks, but can also mean navigating complex organizational structures. For operations professionals, this size implies established processes and a structured approach to project delivery and talent management.

Founded: Accenture has a long history, evolving from its origins as Arthur Andersen's computer-consulting arm in 1950 to its current global presence. This history brings a deep legacy of consulting expertise and market adaptation.

Team Structure:

• Practice Focus: The role is within the 'Strategy & Consulting' practice, specifically the 'Operating Model & Organization Design' area. This suggests a team composed of strategic thinkers, transformation specialists, and organization designers.

• Reporting: As a Manager, you would likely report to a Senior Manager or Managing Director within the practice. You will lead teams of Analysts, Consultants, and Senior Consultants.

• Cross-functional Collaboration: Operations professionals at Accenture collaborate extensively with other practices (e.g., Technology, Operations, Industry X, Song) and industry groups to deliver integrated client solutions.

Methodology:

• Data-Driven Insights: Emphasis on leveraging complex data to identify trends, patterns, and derive actionable insights for client recommendations.

• Agile & Resilient Models: Focus on architecting operating models that are flexible, adaptable, and future-proof, incorporating transformational technology, ecosystems, and analytics.

• Client-Centric Co-creation: A collaborative approach to working with clients, involving them in the design and implementation process to ensure buy-in and long-term success.

Company Website: www.accenture.com

📝 Enhancement Note: Accenture's culture is characterized by a strong emphasis on client success, innovation, and talent development. The "people-first" and "diversity and inclusion" values are highlighted, indicating a focus on employee well-being and fostering a collaborative environment. For operations roles, this translates to a structured yet dynamic work environment that values continuous learning and strategic problem-solving.

📈 Career & Growth Analysis

Operations Career Level: Manager. This level signifies a transition from individual contributor or team lead to managing client engagements, leading project teams, and playing a key role in business development. Responsibilities include client relationship management at senior levels, strategic oversight of project delivery, team mentorship, and contributing to practice growth.

Reporting Structure: You will report to a senior leader (Senior Manager/Managing Director) within the Operating Model & Organization Design practice. You will be responsible for leading and mentoring junior team members (Consultants, Analysts).

Operations Impact: This role has a direct impact on clients' strategic direction and operational efficiency. By designing and implementing optimized operating models and organizational structures, you enable clients to achieve greater agility, cost savings, improved service delivery, and enhanced revenue growth, directly contributing to their business transformation and competitive advantage.

Growth Opportunities:

• Senior Leadership Progression: Clear path to Senior Manager, Managing Director, and other leadership roles within Accenture's Strategy & Consulting practice. This involves increased client responsibility, business development targets, and practice leadership.

• Specialization Development: Opportunity to deepen expertise in specific areas like Global Business Services (GBS), digital operating models, workforce transformation, or particular industry verticals.

• Continuous Learning & Certification: Access to Accenture's extensive internal training programs, external certifications, and knowledge sharing platforms to stay abreast of the latest industry trends and methodologies.

• Mentorship Programs: Opportunities to be mentored by senior leaders and to mentor junior professionals, fostering leadership and people management skills.

• Cross-Practice Exposure: Potential to work on diverse projects that span across Accenture's various capabilities (Technology, Operations, Song, Industry X), broadening your operational and strategic skill set.

📝 Enhancement Note: Accenture offers a structured career path with significant opportunities for growth, particularly for individuals who demonstrate strong client leadership, strategic thinking, and business development capabilities. The emphasis on continuous learning and specialization supports long-term career development within the consulting domain.

🌐 Work Environment

Office Type: This role is primarily on-site, requiring regular presence at Accenture's office in Bengaluru. The office environment is designed to foster collaboration, innovation, and client engagement.

Office Location(s): Bengaluru, India (specifically noted as Bengaluru, BDC7A). This location offers access to a vibrant business hub with a strong talent pool.

Workspace Context:

• Collaborative Spaces: Offices are equipped with meeting rooms, project spaces, and informal areas designed to facilitate teamwork and brainstorming sessions.

• Technology & Tools: Access to Accenture's comprehensive suite of technology, software, and digital tools necessary for data analysis, modeling, visualization, and project management.

• Team Interaction: Regular opportunities for direct interaction with project teams, practice members, and senior leaders, fostering knowledge sharing and professional development.

Work Schedule: While the standard work week is 40 hours, client project demands may necessitate flexibility. This can include extended hours, occasional weekend work, and travel to client sites, which is common in management consulting.

📝 Enhancement Note: The on-site requirement in Bengaluru indicates a preference for in-person collaboration and client engagement. The workspace is designed to support the demanding yet rewarding nature of consulting work, emphasizing both individual focus and team synergy.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your resume and application to assess alignment with the minimum qualifications (MBA, experience, core skills).

• Recruiter/HR Interview: Discussion focused on career aspirations, motivation for applying, and broader fit with Accenture's culture and values.

• Case Study Interview(s): Typically involves one or more case studies designed to assess your analytical skills, problem-solving approach, business acumen, and ability to structure complex issues. This may involve a business problem related to operating models, organization design, or shared services.

• Behavioral Interview(s): Questions focused on past experiences to evaluate leadership, teamwork, stakeholder management, and resilience. Prepare examples using the STAR method (Situation, Task, Action, Result).

• Manager/Director-Level Interview: A discussion with senior leaders to assess strategic thinking, client advisory capabilities, and potential for contributing to business growth. This is often where your portfolio presentation may be discussed or formally reviewed.

Portfolio Review Tips:

• Curate Strategically: Select 3-4 of your most impactful projects that directly demonstrate your expertise in operating model design, organization design, shared services, and transformation leadership.

• Structure for Impact: For each project, clearly articulate:

  • Client Context & Challenge: Briefly describe the client's industry and the core business problem.
  • Your Role & Responsibilities: Detail your specific contributions and leadership.
  • Methodology & Approach: Explain the strategic framework, analytical tools, and processes you employed.
  • Key Deliverables: Showcase tangible outputs (e.g., operating model blueprints, organizational charts, process maps, roadmaps).
  • Outcomes & Impact: Quantify results wherever possible (e.g., cost savings, efficiency gains, improved service levels, strategic alignment).

• Data Visualization: If possible, incorporate visual aids (charts, diagrams) to illustrate complex concepts and outcomes.

• Storytelling: Present your portfolio not just as a list of projects, but as a narrative of how you drive value and solve complex business problems for clients.

Challenge Preparation:

• Case Study Practice: Practice a variety of case types, including market sizing, profitability, operational improvement, and strategy cases. Focus on structuring your approach logically and communicating your thought process clearly.

• Operations Focus: For this specific role, anticipate case studies related to designing a new operating model for a specific function, optimizing a shared services center, or structuring a new business unit.

• Data Interpretation: Be ready to interpret data presented in charts or tables and draw conclusions.

• Recommendation Formulation: Practice synthesizing your analysis into clear, actionable recommendations with supporting rationale.

📝 Enhancement Note: The interview process emphasizes analytical rigor (case studies) and practical application of skills (portfolio review). Candidates should prepare to articulate their strategic thought process and demonstrate tangible results from previous projects. The portfolio is your key tool to showcase practical experience beyond what's on your resume.

🛠 Tools & Technology Stack

Primary Tools:

• Microsoft Office Suite: Advanced proficiency in Excel (for data analysis, modeling, financial analysis), PowerPoint (for presentations, client deliverables), and Word.

• Data Visualization Tools: Experience with tools like Tableau, Power BI, QlikView, or similar for creating dashboards and reports to communicate insights effectively.

• Project Management Software: Familiarity with tools such as Microsoft Project, Asana, Jira, or Trello for managing project timelines, tasks, and resources.

• Collaboration Platforms: Proficiency with tools like Microsoft Teams, Slack, or Google Workspace for team communication and document sharing.

Analytics & Reporting:

• Data Analysis Tools: Experience with statistical analysis software or libraries (e.g., R, Python with Pandas, SPSS) may be beneficial for deeper data exploration.

• Business Intelligence Platforms: Understanding of BI concepts and platforms for generating reports and analyzing business performance metrics.

• Financial Modeling Software: Proficiency in building financial models in Excel to support business case development and impact assessment of proposed operating models.

CRM & Automation:

• CRM Systems (Conceptual Understanding): While not a direct CRM role, understanding how CRM systems (e.g., Salesforce) integrate with sales and service operations can be beneficial for designing end-to-end operating models.

• Process Mapping Tools: Experience with tools like Microsoft Visio, Lucidchart, or ARIS for documenting current-state and designing future-state processes.

• ERP Systems (Conceptual Understanding): Familiarity with major ERP systems (e.g., SAP, Oracle) and their role in functional operations (Finance, HR, Procurement) is advantageous.

📝 Enhancement Note: While specific tool requirements aren't listed, the job description implies a strong need for analytical and visualization capabilities. Candidates should highlight experience with tools that enable data-driven decision-making, process mapping, and effective stakeholder communication. A conceptual understanding of enterprise systems like ERP and CRM is also valuable for designing comprehensive operating models.

👥 Team Culture & Values

Operations Values:

• Client Focus: A relentless commitment to understanding and delivering exceptional value to clients, acting as a trusted advisor.

• Excellence & Quality: Driving high standards in all deliverables, from strategic analysis to client presentations and project execution.

• Innovation & Agility: Embracing new technologies, methodologies, and creative solutions to design future-proof operating models that adapt to market changes.

• Data-Driven Decision Making: Relying on rigorous analysis and insights to inform recommendations and measure impact.

• Inclusivity & Diversity: Fostering a collaborative environment where diverse perspectives are valued, and all team members feel empowered to contribute.

• Integrity: Upholding the highest ethical standards in all client interactions and internal operations.

Collaboration Style:

• Cross-Functional Integration: Working seamlessly with colleagues across Accenture's diverse practices (Technology, Operations, etc.) to deliver holistic client solutions.

• Team-Based Problem Solving: Encouraging open dialogue, knowledge sharing, and collaborative approaches to tackle complex business challenges.

• Mentorship & Development: A culture of supporting junior team members' growth through guidance, feedback, and opportunities for skill development.

• Stakeholder Engagement: Proactive and transparent communication with clients and internal stakeholders to build trust and ensure alignment throughout project lifecycles.

📝 Enhancement Note: Accenture's culture emphasizes a blend of high performance, client-centricity, and employee development. For operations professionals, this means being part of a dynamic, results-oriented environment that values collaboration, continuous learning, and making a tangible impact on client businesses.

⚡ Challenges & Growth Opportunities

Challenges:

• Navigating Complex Client Organizations: Understanding and influencing diverse stakeholder groups within large, often matrixed, client organizations.

• Driving Change in Established Structures: Implementing new operating models and organizational designs that require significant shifts in process, technology, and culture.

• Balancing Strategic Vision with Practical Execution: Developing ambitious strategies while ensuring they are grounded in realistic implementation plans and achievable roadmaps.

• Keeping Pace with Industry Evolution: Continuously updating knowledge on emerging technologies, business models, and global economic trends that impact operating model design.

• Managing Project Scope and Timelines: Effectively managing client expectations, project scope, and delivery timelines in a demanding consulting environment.

Learning & Development Opportunities:

• Advanced Analytics & Modeling: Opportunities to deepen skills in data analysis, predictive modeling, and advanced visualization techniques.

• Emerging Operating Model Trends: Training and exposure to cutting-edge concepts like AI-driven operations, hyper-automation, ecosystem-based operating models, and digital twins.

• Leadership & Executive Presence: Development programs focused on enhancing leadership capabilities, client negotiation skills, and executive communication.

• Industry-Specific Expertise: Deepening knowledge within specific industry verticals to become a recognized subject matter expert.

• Global Consulting Experience: Potential to work on international projects, gaining exposure to diverse business environments and client challenges.

📝 Enhancement Note: The challenges presented are typical for senior consulting roles focused on strategic transformation. The growth opportunities directly align with the skills and experiences needed to overcome these challenges and progress within the firm.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you designed a new operating model for a complex function (e.g., Finance, HR). What was your methodology, what were the key challenges, and what was the impact?" (Focus on your structured approach, data utilization, and quantifiable results.)

• "How would you approach designing a global shared services strategy for a company looking to centralize its operations? What are the key considerations and risks?" (Emphasize your understanding of GBS best practices, location strategy, technology integration, and change management.)

• "Imagine a client wants to restructure its organization to become more agile. What steps would you take to assess their current state, define the future state, and develop a roadmap for implementation?" (Highlight your process for organizational analysis, stakeholder engagement, and phased implementation planning.) Company & Culture Questions:

• "Why Accenture? What specifically about our Operating Model & Organization Design practice interests you?" (Research Accenture's methodologies, recent client successes, and thought leadership in this area. Connect your skills and aspirations to the practice's offerings.)

• "How do you foster inclusivity and diversity within your project teams?" (Share specific examples of how you promote a positive and collaborative team environment.)

• "How do you stay updated on industry trends and disruptions impacting operating models?" (Demonstrate a commitment to continuous learning and how you apply new knowledge.) Portfolio Presentation Strategy:

• Concise & Impactful: Prepare a presentation (e.g., 10-15 slides) that succinctly covers 2-3 key projects.

• Visual Storytelling: Use clear, professional visuals (charts, diagrams, process flows) to illustrate your points. Avoid text-heavy slides.

• Focus on "How" and "Why": Clearly articulate your thought process, the rationale behind your decisions, and the specific methodologies you applied.

• Quantify Impact: Whenever possible, present metrics and quantifiable results to demonstrate the business value you delivered.

• Practice Delivery: Rehearse your presentation to ensure a smooth, confident delivery within the allotted time. Be prepared for follow-up questions on any aspect of your projects.

📝 Enhancement Note: Interview preparation should focus on demonstrating strategic thinking, analytical depth, and leadership capabilities. Candidates must be able to articulate their methodology, showcase tangible results through their portfolio, and demonstrate a strong understanding of consulting best practices and Accenture's culture.

📌 Application Steps

To apply for this operations position:

• Submit your application through the Accenture Careers portal via the provided URL.

• Tailor Your Resume: Ensure your resume highlights your MBA from a Tier 1 institute, 6+ years of post-MBA management consulting experience, and specific achievements in operating model design, organization design, shared services, and large-scale transformation programs. Use keywords from the job description.

• Develop Your Portfolio: Curate a concise portfolio showcasing 2-3 high-impact projects. Focus on demonstrating your strategic approach, analytical skills, leadership, and quantifiable results in operating model and organization design. Be ready to present this during the interview process.

• Prepare for Case Studies: Practice analytical and strategic case studies, focusing on structuring problems, developing logical solutions, and communicating your thought process clearly. Anticipate cases related to operating models, shared services, or organizational restructuring.

• Research Accenture: Understand Accenture's Strategy & Consulting practice, its methodologies (e.g., "Accenture's best-in-class methodology"), and its values. Prepare thoughtful questions to demonstrate your engagement and interest.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.