Medior UX Designer

📍 Job Overview

Job Title: Medior UX Designer

Company: Alliander

Location: Arnhem, Netherlands

Job Type: FULL_TIME

Category: User Experience (UX) Design

Date Posted: June 09, 2026

Experience Level: Mid-Level (2-5 years)

Remote Status: Hybrid

🚀 Role Summary

• Design and enhance complex, end-to-end user flows and interaction patterns within the critical energy transition domain.

• Bridge the gap between intricate business challenges and user-centric design solutions, focusing on system logic beyond just screen interfaces.

• Collaborate closely with Product Owners, developers, and subject matter experts in a multidisciplinary Agile/Scrum environment.

• Leverage AI tools such as Copilot and Figma AI to optimize design processes and outcomes.

• Act as a key contributor to Alliander's mission of making the energy transition a reality by delivering intuitive and effective digital solutions.

📝 Enhancement Note: This role is specifically geared towards a UX Designer with a strong emphasis on interaction design and the ability to manage complex user flows. The "Medior" designation suggests a need for demonstrated experience beyond entry-level, with a focus on independent contribution and problem-solving within a structured, but complex, enterprise environment. The requirement for Dutch language proficiency (B2) and current residency in the Netherlands are critical filters for this position.

📈 Primary Responsibilities

• Design and iteratively improve comprehensive user journeys and interaction patterns for complex digital systems related to energy grid management and data.

• Deeply understand and translate intricate business requirements, stakeholder input, and complex data models (e.g., net structures, data models) into actionable design decisions.

• Collaborate with Product Owners and the multidisciplinary team to structure, simplify, and optimize business processes through effective UX design.

• Work at the intersection of UX design and Business Analysis, ensuring designs meet both user needs and business objectives.

• Validate design feasibility and technical implementation with development teams, ensuring practical and efficient solutions.

• Apply UX methodologies strategically where they add the most value, rather than adhering to a rigid process.

• Proactively utilize AI tools like Copilot and Figma AI to enhance design efficiency, ideation, and problem-solving.

• Contribute to the continuous improvement of design systems and ensure consistency across all digital touchpoints.

📝 Enhancement Note: The responsibilities highlight a blend of strategic design thinking and hands-on execution. The emphasis on "end-to-end user flows," "complex domains," and "business process translation" indicates a need for a designer who can see the bigger picture and not just isolated screens. The mention of "AI tools" suggests a forward-thinking approach to design and a requirement for adaptability to new technologies.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a Bachelor's or Master's degree in Interaction Design, Human-Computer Interaction (HCI), Graphic Design, or a related field is highly preferred for foundational understanding.

Experience: Minimum of 3 years of professional experience as a UX Designer within an enterprise-level environment, with a proven track record in designing complex user flows and interaction patterns.

Required Skills:

• Minimum 3 years of UX design experience in an enterprise environment.

• Strong proficiency in interaction design and mapping complex user flows.

• Demonstrated ability to quickly grasp and work within complex domains (e.g., energy infrastructure, data models).

• Proven experience translating business processes and requirements into effective UX solutions.

• Experience with stakeholder management and gathering/interpreting requirements.

• Knowledge and practical application of Design Thinking principles and methodologies.

• Proficiency in Figma and experience with design systems.

• Agile mindset and practical experience working within multidisciplinary Scrum teams.

• Familiarity and experience with AI tools in a design context (e.g., Copilot, Figma AI).

• Strong analytical and problem-solving skills with a curious mindset.

• Mandatory: Dutch language proficiency at B2 level or higher.

• Mandatory: Current residency in the Netherlands.

Preferred Skills:

• Experience in the energy sector or with similar complex utility/infrastructure domains.

• Background in Business Analysis or a strong understanding of business analysis principles.

• Experience with user research methodologies and usability testing.

• Familiarity with front-end development principles to facilitate collaboration with developers.

📝 Enhancement Note: The "Medior" level implies a candidate who can operate with a degree of autonomy, manage their workload effectively, and contribute meaningfully to team discussions and design decisions without constant supervision. The mandatory language and residency requirements are critical filters and should be the first point of consideration for applicants.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase a minimum of 3-5 detailed case studies demonstrating end-to-end UX design process for complex applications.

• Highlight projects involving intricate user flows, interaction design, and problem-solving within enterprise or regulated environments.

• Include examples of how business requirements and stakeholder feedback were integrated into the design process.

• Demonstrate proficiency in Figma, including the use of design systems and potentially AI-powered design tools.

• Clearly articulate the problem statement, your role, the process followed, design decisions made, and the measurable impact or outcomes achieved. Process Documentation:

• Examples of how you have mapped and simplified complex business processes into intuitive user journeys.

• Documentation of user research, persona development, or usability testing conducted to inform design decisions.

• Evidence of collaboration with Product Owners and developers to refine and implement designs within an Agile framework.

• Case studies that illustrate how you've used data or analytics to influence design iterations and improvements.

📝 Enhancement Note: For a UX role at this level, the portfolio is paramount. It needs to clearly articulate the candidate's approach to problem-solving, their understanding of complex systems, and their ability to deliver tangible results. The emphasis on "complex flows" and "business process translation" means case studies should reflect these specific challenges.

💵 Compensation & Benefits

Salary Range: €4,672 to €6,674 gross per month (Scale 9), based on a 40-hour work week.

Benefits:

• Individual Choice Budget (IKB): 18% of gross annual salary (full-time) or 12.8% (part-time), which can be paid out or used for extra days off.

• Holiday Allowance: 8% of gross annual salary.

• Vacation Days: 24.5 days per year, with the option to purchase additional days through the IKB.

• Year-End Bonus: 6% of annual salary, paid in December.

• Sustainable Employability Budget (DI): €500 per year for personal development, well-being, or home improvements related to sustainability.

• Home Office Allowance: Provided for those working from home.

• Flexible Working Locations: Includes possibilities for "workation."

Working Hours: 40 hours per week, with flexibility regarding work location (office or home).

📝 Enhancement Note: The salary range provided is specific to Alliander's Scale 9 for this role in the Netherlands. The IKB is a significant benefit that allows for customization of compensation and benefits. The mention of "workation" suggests a progressive approach to work flexibility. Researching typical UX Designer salaries in Arnhem, Netherlands, for mid-level roles confirms this range is competitive, especially considering the comprehensive benefits package.

🎯 Team & Company Context

🏢 Company Culture

Industry: Energy (Utilities), with a strong focus on the Energy Transition. Alliander is a critical infrastructure provider managing the energy grid for millions of people and businesses in the Netherlands.

Company Size: Large enterprise, indicated by the "large club of professionals" and the structured salary scales and benefits.

Founded: Alliander's history is rooted in the consolidation of various regional energy companies, with a modern structure focused on innovation and sustainability. The company is committed to enabling the energy transition.

Team Structure:

• The role is within the Digitalization department, specifically the "Knelpuntadministratie & Keteninzicht (KaKi)" team.

• KaKi focuses on a central system for recording grid bottlenecks, linking them to customer demands and technical solutions.

• You will be part of a multidisciplinary Scrum team, working alongside developers, a Product Owner, and subject matter experts.

• This structure emphasizes collaboration, cross-functional expertise, and agile methodologies. Methodology:

• The team operates using Agile/Scrum methodologies.

• Emphasis on data-driven decision-making, process optimization, and iterative development.

• The environment is complex, requiring a structured approach to problem-solving and design.

• A focus on delivering practical solutions that contribute to the company's strategic goals.

Company Website: http://werkenbij.alliander.com/

📝 Enhancement Note: Alliander's mission to facilitate the energy transition is a central theme. The company culture appears to value innovation, collaboration, and employee well-being, as evidenced by the flexible work arrangements and comprehensive benefits. The KaKi team's focus on critical infrastructure issues implies a high-stakes, impactful work environment.

📈 Career & Growth Analysis

Operations Career Level: Medior UX Designer. This level signifies a professional who has moved beyond foundational tasks and can contribute significantly to project design, problem-solving, and team collaboration. They are expected to work with a degree of autonomy and mentor junior team members implicitly.

Reporting Structure: You will report within the Digitalization department, specifically to a lead or manager overseeing the KaKi team's digital product development. You will work closely with a Product Owner within your Scrum team.

Operations Impact: Your work directly impacts the efficiency and effectiveness of decisions and processes related to the energy transition. By designing clear, user-friendly systems for managing grid bottlenecks and insights, you contribute to the operational efficiency of Alliander and the successful realization of national energy goals.

Growth Opportunities:

• Skill Advancement: Deepen expertise in complex UX design, interaction design for critical infrastructure, and the application of AI in design.

• Cross-functional Exposure: Gain in-depth understanding of business processes within the energy sector, data modeling, and technical system constraints.

• Leadership Potential: Opportunities to lead design initiatives within projects, mentor junior designers, and potentially move towards Senior UX Designer or UX Lead roles.

• Industry Specialization: Develop niche expertise in UX for the energy transition, a growing and critical field.

📝 Enhancement Note: The "Medior" title suggests a defined career path within Alliander. Growth opportunities are likely tied to mastering the complexities of the energy sector's digital landscape and contributing to strategic initiatives. The company's focus on innovation and the energy transition provides fertile ground for skill development and impactful contributions.

🌐 Work Environment

Office Type: Hybrid work model, allowing for a mix of office-based collaboration and remote work. The primary office is located in Arnhem.

Office Location(s): Arnhem, Netherlands. This location serves as the hub for the role, facilitating in-person collaboration and team integration.

Workspace Context:

• The work environment is described as collaborative and helpful, with engaged colleagues within the Digitalization department and the KaKi team.

• You will have access to modern digital tools and technologies, including Figma and AI-powered design tools.

• Opportunities for direct interaction with a multidisciplinary Scrum team, Product Owners, and subject matter experts foster a dynamic and integrated workspace.

• The office setting likely supports collaborative design sessions, workshops, and team meetings.

Work Schedule: A standard 40-hour work week is expected, with flexibility in terms of location. This allows operations professionals to manage their time effectively, balancing project demands with personal needs.

📝 Enhancement Note: The hybrid model and flexible location options are significant perks. The emphasis on collaboration within a multidisciplinary team suggests a dynamic and interactive work environment, even with remote options. The Arnhem office is the physical anchor for team cohesion and strategic alignment.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Review of application and portfolio against mandatory requirements (Dutch language, residency, experience).

• Hiring Manager/Recruiter Call: Discussion of your background, motivation, and initial fit for the role and team.

• Portfolio Presentation & Technical Interview: A session where you present 1-2 case studies from your portfolio, focusing on complex flows and business process translation. This will likely involve problem-solving scenarios and discussions on your design methodology.

• Team/Stakeholder Interviews: Meetings with potential colleagues (developers, Product Owner, subject matter experts) to assess collaboration style, technical understanding, and cultural fit.

• Final Interview: Potentially with a department lead or senior management to discuss overall fit and strategic alignment.

Portfolio Review Tips:

• Focus on Complexity: Select case studies that clearly demonstrate your ability to handle complex user flows, intricate data, and challenging business requirements.

• Articulate Your Process: For each case study, clearly explain the problem, your role, the methodologies used (Design Thinking, user research), design decisions made, and the rationale behind them.

• Showcase Impact: Quantify results where possible (e.g., improved efficiency, reduced errors, increased user satisfaction). If quantitative data isn't available, focus on qualitative improvements and user feedback.

• Highlight Collaboration: Provide examples of how you worked with developers, Product Owners, and stakeholders, and how you incorporated their input.

• Figma Proficiency: Be prepared to walk through specific design elements, components, or system interactions within Figma.

Challenge Preparation:

• Process Mapping: Be ready to sketch out a process flow for a given scenario, demonstrating your ability to structure complexity.

• Design Problem: You might be given a hypothetical problem related to energy grid management or user interaction with complex data and asked to outline your design approach.

• AI Tool Application: Consider how you would leverage AI tools in your design process for this role.

📝 Enhancement Note: The interview process will heavily rely on demonstrating practical UX skills and strategic thinking. The portfolio presentation is a critical component, so candidates should meticulously prepare their case studies, focusing on the specific requirements of this role (complex flows, business process translation, enterprise context).

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Essential for UI/UX design, prototyping, and collaboration. Candidates must demonstrate strong proficiency.

• Design Systems: Experience with creating, maintaining, or utilizing design systems is highly valued for consistency and efficiency.

• AI Design Tools: Familiarity with tools like Copilot and Figma AI for design assistance, ideation, and potentially code generation.

Analytics & Reporting:

• While not explicitly stated as a primary UX tool, understanding how to interpret analytics and user feedback to inform design decisions will be beneficial. Tools like Google Analytics, Adobe Analytics, or specific product analytics platforms might be indirectly relevant. CRM & Automation:

• Less directly relevant for the UX Designer role itself, but understanding the context of CRM systems (e.g., Salesforce) and automation platforms can provide a broader perspective on the user ecosystem.

📝 Enhancement Note: The emphasis on Figma and AI tools highlights Alliander's commitment to modern design practices. Proficiency in Figma is non-negotiable. Familiarity with design systems is crucial for enterprise-level UX work.

👥 Team Culture & Values

Operations Values:

• Impact-Driven: A strong focus on contributing to the critical energy transition and making a tangible difference.

• Collaborative: Emphasis on teamwork, cross-functional cooperation, and sharing knowledge within the Agile team.

• Data-Informed: Decisions are grounded in data, user insights, and business requirements.

• Innovative: Embracing new technologies like AI and modern design methodologies.

• Customer-Centric: Designing solutions that meet the needs of various users within the complex energy ecosystem.

Collaboration Style:

• Agile & Iterative: Working in sprints, with continuous feedback loops and adaptation.

• Cross-functional: Close collaboration with developers, Product Owners, and subject matter experts to ensure holistic solutions.

• Transparent: Open communication regarding design decisions, challenges, and progress.

• Solution-Oriented: A collective focus on solving complex problems effectively and efficiently.

📝 Enhancement Note: The company values align with the nature of the work – tackling significant societal challenges through innovative digital solutions. The collaborative and Agile style is essential for navigating the complexity of the energy transition domain.

⚡ Challenges & Growth Opportunities

Challenges:

• Complexity of Domain: Navigating intricate energy grid systems, data models, and regulatory environments requires continuous learning and analytical rigor.

• Balancing Stakeholder Needs: Effectively managing diverse stakeholder expectations and translating them into cohesive user experiences.

• Technical Constraints: Designing solutions that are not only user-friendly but also technically feasible and efficient to implement.

• Adoption of New Technologies: Integrating AI tools and other emerging technologies into established design workflows.

Learning & Development Opportunities:

• Specialized UX Training: Opportunities to deepen expertise in interaction design, complex system design, and UX strategy.

• Industry Knowledge: Gaining deep insights into the energy sector and the challenges of the energy transition.

• AI in Design Workshops: Exploring and applying advanced AI tools for design ideation, optimization, and efficiency.

• Mentorship: Potential to learn from senior designers and subject matter experts within Alliander.

📝 Enhancement Note: The challenges presented are inherent to working in a critical infrastructure sector with evolving technological landscapes. These challenges also represent significant opportunities for professional growth and skill development for a dedicated UX professional.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to design a complex user flow for a system with many dependencies. How did you approach it, and what was the outcome?" (Focus on process, problem-solving, and impact.)

• "How do you balance the needs of multiple stakeholders with the ideal user experience? Provide an example." (Focus on stakeholder management and negotiation skills.)

• "Imagine you need to simplify a highly technical process for a non-technical user. What steps would you take?" (Focus on translation, simplification, and user empathy.) Company & Culture Questions:

• "What interests you about Alliander and the energy transition? How do you see your UX skills contributing to this mission?" (Show genuine interest and alignment with company goals.)

• "Describe your experience working in an Agile/Scrum team. What is your preferred collaboration style?" (Highlight teamwork and adaptability.)

• "How do you measure the success of your UX designs?" (Discuss metrics, user feedback, and impact.) Portfolio Presentation Strategy:

• Structure: For each case study, clearly outline: Problem, Your Role, Process (Research, Ideation, Design, Testing), Key Decisions & Rationale, Outcome & Impact.

• Visuals: Use high-fidelity mockups, wireframes, flow diagrams, and prototypes to illustrate your work.

• Storytelling: Frame your case studies as narratives that showcase your problem-solving journey.

• Conciseness: Be prepared to present within a set timeframe, focusing on the most impactful aspects of your work.

• Interactive Elements: Be ready to answer detailed questions about your design choices and the tools you used (especially Figma).

📝 Enhancement Note: Preparation should focus on demonstrating a structured, user-centered design process applied to complex problems, with an emphasis on collaboration and measurable impact. Understanding Alliander's mission is key to tailoring responses.

📌 Application Steps

To apply for this Medior UX Designer position:

• Submit your application through the provided link on Alliander's Workday portal.

• Tailor your resume: Highlight experience in enterprise UX, complex user flows, interaction design, and familiarity with Agile/Scrum. Ensure your Dutch language proficiency and residency in the Netherlands are clearly stated.

• Curate your portfolio: Select 2-3 strong case studies that exemplify your ability to handle complex enterprise UX challenges, translate business processes, and showcase your Figma skills. Ensure they clearly articulate your process and impact.

• Prepare for interview questions: Practice articulating your design process, problem-solving approach, and collaboration style, using STAR method for behavioral questions. Be ready to discuss your experience with AI design tools.

• Research Alliander: Understand their mission regarding the energy transition, their values, and the specific challenges faced by the KaKi team to tailor your responses and demonstrate genuine interest.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.