Medical Assistant - UI Health Care North Liberty Pediatrics Clinic 60%25

📍 Job Overview

Job Title: Medical Assistant II - UI Health Care North Liberty Pediatrics Clinic

Company: University of Iowa

Location: North Liberty, Iowa, United States

Job Type: Part-time, Regular

Category: Healthcare Support / Clinical Operations

Date Posted: April 16, 2026

Experience Level: Entry to Mid-Level (0-2 years relevant experience)

Remote Status: On-site

🚀 Role Summary

• Provide direct patient care and clinical support within a pediatric and potentially family medicine/specialty clinic setting.

• Execute technical and clerical functions essential for efficient patient flow and clinic operations.

• Collaborate effectively with licensed independent practitioners, registered nurses, and other healthcare professionals to ensure comprehensive patient management.

• Utilize Electronic Health Record (EHR) systems, specifically EPIC, for documentation and patient information management.

• Support clinic operations in North Liberty and potentially surrounding areas as needed, ensuring consistent patient care delivery.

📝 Enhancement Note: While the title is "Medical Assistant II," the experience level is noted as 0-2 years. This suggests the role is suitable for individuals with foundational MA training and some practical experience, but not necessarily extensive tenure. The "II" designation typically implies a level of proficiency beyond entry-level, but the stated experience range accommodates this.

📈 Primary Responsibilities

• Perform vital signs, patient history collection, and basic clinical assessments under direct supervision.

• Administer medications, vaccinations, and perform phlebotomy and other procedures as directed by licensed practitioners.

• Prepare patients for examinations and procedures, ensuring comfort and adherence to safety protocols.

• Maintain accurate and timely patient documentation in the Electronic Health Record (EHR) system.

• Manage clinic schedules, patient appointments, and associated clerical tasks to optimize clinic efficiency.

• Sterilize and maintain medical equipment and ensure examination rooms are clean and well-stocked.

• Educate patients and families on treatment plans, medication usage, and follow-up care as instructed by clinical staff.

• Assist with patient flow management, reducing wait times and ensuring a seamless patient experience.

• Float to other patient specialties and clinic locations as determined by clinical need and scheduling requirements.

• Adhere to all institutional policies, procedures, and regulatory guidelines, including HIPAA compliance.

📝 Enhancement Note: The description highlights the need for flexibility and floating to different clinics, which is a common requirement in larger healthcare systems. Candidates should be prepared for varied patient populations and clinical environments beyond just pediatrics.

🎓 Skills & Qualifications

Education:

• Certification OR registration as a Medical Assistant.

• OR Completion of a recognized one-year Medical Assistant program.

Experience:

• 0-2 years of relevant experience in a clinical or medical assistant role.

Required Skills:

• Proficiency in performing technical patient care duties (e.g., vital signs, specimen collection, basic procedures).

• Strong understanding of medical terminology, pathophysiology, and basic pharmacology.

• Competence in medication administration, including dose calculation.

• Excellent written and verbal communication skills for patient and team interaction.

• Ability to manage clerical functions efficiently, including scheduling and documentation.

• Demonstrated ability to work effectively within a patient care team structure.

Preferred Skills:

• Previous experience with EPIC EHR system.

• Prior experience in a pediatric clinic environment.

• Previous phlebotomy experience.

• Previous immunization administration experience.

• Demonstrated ability in teamwork, collaboration, and independent task management.

📝 Enhancement Note: The dual requirement for certification/registration OR program completion offers flexibility for candidates with different educational backgrounds in medical assisting. The emphasis on specific curriculum elements in alternative programs suggests a need for foundational clinical knowledge.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Evidence of patient care protocols and procedures followed, demonstrating adherence to best practices.

• Examples of efficient patient flow management and coordination within a clinical setting.

• Documentation of accurate and compliant patient record-keeping, highlighting EHR usage.

• Case studies or examples demonstrating successful patient education and communication strategies.

Process Documentation:

• Workflow design for patient intake and examination processes, showcasing efficiency improvements.

• Protocols for medication administration, immunization, and phlebotomy, emphasizing safety and accuracy.

• Documentation of patient communication and follow-up procedures, including educational components.

• Examples of how EHR systems (specifically EPIC, if applicable) are leveraged for clinical workflow optimization.

📝 Enhancement Note: While a formal "portfolio" isn't explicitly requested beyond a resume, demonstrating these process-oriented skills through resume bullet points and interview discussions will be crucial. For roles involving clinical procedures, specific examples of how these were executed safely and efficiently are valuable.

💵 Compensation & Benefits

Salary Range:

• The stated salary range for this position (at 100% time) is $40,903.92 - $60,760.80 annually.

• As this is a 60%25 (24 hours/week) position, the prorated salary would be approximately $24,542.35 - $36,456.48 annually.

Benefits:

• Comprehensive benefit package from the University of Iowa.

• Generous employer contributions into retirement plans.

• Paid vacation leave.

• Paid sick leave.

• Health insurance options.

• Dental insurance options.

• Life insurance options.

• Disability insurance options.

• Free on-site parking.

• Access to UI Health Care specialists and care teams.

• Potential for professional growth, advanced training, and leadership development.

Working Hours:

• This is a part-time position, 60%25, totaling 24 hours per week.

• Work schedule is variable, Monday through Friday, between 8:00 AM and 5:00 PM.

• No weekends, on-call time, or holiday shifts are required.

📝 Enhancement Note: The salary is provided as an annual range for a full-time equivalent (100%), so it's crucial to prorate it for the 60%25 (24 hours/week) role. The benefits package is extensive and a significant draw for this role at a large university healthcare system.

🎯 Team & Company Context

🏢 Company Culture

Industry: Healthcare (Academic Medical Center)

Company Size: The University of Iowa Health Care employs over 12,000 employees, students, and volunteers, indicating a large-scale, comprehensive healthcare institution. This size suggests robust infrastructure, established processes, and numerous opportunities for professional development.

Founded: Over 100 years ago, indicating a long-standing history and deep roots in providing healthcare services and education.

Team Structure:

• The Medical Assistant will be part of a patient care team, working under the direct supervision of licensed independent practitioners (LIPs), registered nurses (RNs), or nurse managers.

• The team likely includes physicians, physician assistants, nurse practitioners, other medical assistants, and administrative staff.

Methodology:

• Patient-centered care is the primary focus, emphasizing personalized and compassionate service.

• Data-driven decision-making and continuous improvement are implied by the academic medical center setting.

• Adherence to established clinical protocols and best practices is standard.

• Utilization of Electronic Health Records (EHR) is fundamental to daily operations.

Company Website: https://hr.uiowa.edu/benefits (Note: The provided URL is for benefits, a general UI Health Care site would be more appropriate if available and distinct from the general University site).

📝 Enhancement Note: The University of Iowa Health Care is a major academic medical center, which implies a commitment to high standards of care, research, and education. This environment often fosters a culture of continuous learning and professional development.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a "Medical Assistant II," typically representing an intermediate level within the medical assistant career path. It requires foundational knowledge and some practical experience, suitable for individuals looking to solidify their skills in a supportive academic healthcare setting.

Reporting Structure:

• Reports directly to a licensed independent practitioner, RN, or nurse manager.

• Operates within a team-based structure, collaborating closely with other clinical and administrative staff.

Operations Impact:

• The Medical Assistant plays a crucial role in the day-to-day operational efficiency of the clinic.

• By performing essential patient care and administrative tasks, they enable physicians and nurses to focus on higher-level medical decision-making and treatment.

Growth Opportunities:

• Skill Advancement: Opportunities to gain experience with a wider range of patient populations and clinical procedures, particularly in pediatrics.

• System Proficiency: Deepen expertise in the EPIC EHR system, a highly transferable skill in healthcare.

• Cross-Training: Potential to learn and assist in other clinic areas, broadening clinical exposure.

• Career Progression: While specific pathways aren't detailed, experience at a large institution like UI Health Care can lead to roles such as Lead Medical Assistant, specialized clinical support roles, or pathways into nursing or other allied health professions with further education.

• Professional Development: Access to university resources for continuous learning, including potential for tuition assistance for further education.

📝 Enhancement Note: The "II" designation and the specified experience range suggest this is not an entry-level role but one where foundational skills are expected to be applied and refined. The connection to a large academic medical center implies potential for long-term career development.

🌐 Work Environment

Office Type: On-site within UI Health Care clinics. This is a patient-facing, clinical environment.

Office Location(s): Primarily North Liberty, IA, with potential to float to other patient specialties and clinic locations within the UI Health Care network.

Workspace Context:

• Collaborative Environment: Workstations and patient care areas designed for team interaction and efficient patient throughput.

• Tools and Technology: Access to standard medical equipment, examination rooms, and a robust Electronic Health Record (EHR) system, with a strong emphasis on EPIC.

• Team Interaction: Frequent interaction with physicians, nurses, other MAs, and administrative staff, fostering a supportive and communicative workplace.

• Patient Focus: The environment is centered around direct patient interaction, requiring a high degree of professionalism, empathy, and patient advocacy.

Work Schedule:

• Part-time, 24 hours per week, with variable hours Monday-Friday, 8:00 AM - 5:00 PM.

• Predictable schedule with no weekends, on-call, or holiday shifts, offering a good work-life balance within a demanding healthcare setting.

📝 Enhancement Note: The explicit mention of "FREE on-site parking" is a significant perk for an on-site role, especially in a university setting. The primary location is North Liberty, but the expectation to float to other clinics means candidates should be comfortable with potential travel within the UI Health Care network.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Application Review: Resumes will be reviewed against required and desired qualifications. Applicants must explicitly address how they meet these criteria.

• Work Samples: Candidates may be required to complete and pass work samples to be considered. This is a critical step for assessing practical skills.

• Interviews: Likely to involve interviews with the hiring manager (Chloe Vincent) and potentially other clinical staff or a panel. Expect questions about clinical procedures, patient interaction, teamwork, and problem-solving.

• Background Check: Standard for healthcare roles, including self-disclosure of conviction history.

Portfolio Review Tips:

• Resume Focus: Ensure your resume clearly details your MA certification/registration, program completion, and any specific clinical skills (phlebotomy, immunizations, EMR experience).

• Highlighting Experience: For each relevant role, use action verbs and quantifiable achievements to describe your responsibilities, especially related to patient care, efficiency, and documentation.

• EPIC Experience: If you have EPIC experience, make it prominent. If not, emphasize your ability to learn new EHR systems quickly.

• Pediatric Experience: If you have pediatric experience, showcase it clearly. If not, highlight transferable skills like excellent communication and patience.

• Work Samples: If work samples are required, prepare by reviewing common MA tasks, patient intake procedures, and basic clinical skills.

Challenge Preparation:

• Clinical Scenarios: Be prepared to discuss how you would handle common patient scenarios, emergencies, or difficult patient interactions in a pediatric or family medicine setting.

• Teamwork and Communication: Anticipate questions about how you collaborate with physicians, nurses, and other team members, and how you handle disagreements or communication breakdowns.

• Process Improvement: Think about how you would contribute to improving clinic efficiency or patient experience, even in a part-time role.

• UI Health Care Values: Familiarize yourself with the "WE CARE" core values and be ready to provide examples of how you embody them.

📝 Enhancement Note: The requirement for "passing score on work samples" is a significant indicator that practical skills assessment will be a key part of the selection process. Candidates should prioritize demonstrating hands-on competency.

🛠 Tools & Technology Stack

Primary Tools:

• Electronic Health Record (EHR):

  • EPIC: Highly desired. Proficiency in EPIC is a significant advantage. This system is used for patient charting, scheduling, order entry, and communication.
  • Other EHR systems: Experience with any EHR system demonstrates adaptability to clinical software.

• Medical Equipment: Standard clinical equipment for patient assessment, treatment, and procedures (e.g., blood pressure monitors, EKG machines, examination tables, sterilization equipment).

• Communication Tools: Internal messaging systems, phones, and potentially secure patient portals.

Analytics & Reporting:

CRM & Automation:

• Not directly applicable in the traditional sense for this role, but the EHR system serves as the central hub for patient data management and workflow automation within the clinic.

📝 Enhancement Note: The strong emphasis on EPIC is a critical point. Candidates with EPIC experience will likely have a distinct advantage. If lacking EPIC experience, highlighting adaptability and a strong understanding of general EHR principles is essential.

👥 Team Culture & Values

Operations Values:

• Welcoming: Create an inclusive environment where patients, trainees, and employees feel valued and heard.

• Excellence: Strive for high quality and accessible healthcare, education, and research.

• Collaboration: Work effectively with internal teams, external healthcare systems, and communities; teamwork guided by compassion is key.

• Accountability: Act with integrity, take responsibility for actions, and respond ethically.

• Respect: Foster an environment where all individuals feel safe, valued, and respected.

• Empowerment: Support fair access to care and opportunities for personal and professional growth.

Collaboration Style:

• Team-Oriented: Emphasis on working together with physicians, nurses, and other staff to provide cohesive patient care.

• Compassionate: All interactions, whether with patients or colleagues, should be guided by empathy and understanding.

• Communication-Focused: Open and clear communication is vital for coordinating care and ensuring patient safety.

• Process-Driven: Collaboration often involves reviewing and optimizing clinical processes to enhance efficiency and patient outcomes.

📝 Enhancement Note: The "WE CARE" values are central to the University of Iowa's culture. Candidates should be prepared to articulate how their work ethic and interpersonal skills align with each of these values.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Multiple Roles: Juggling direct patient care, technical procedures, and clerical tasks efficiently within a part-time schedule.

• Floating to Different Clinics: Adapting quickly to new environments, patient populations, and specific clinic workflows if required to float.

• Managing Patient Demands: Handling a variety of patient needs, from routine check-ups to more acute issues, with professionalism and empathy.

• Learning New Systems: Mastering the EPIC EHR system and other clinical technologies if not already familiar.

• Part-Time Constraints: Maximizing impact and contribution within a 24-hour work week.

Learning & Development Opportunities:

• Clinical Skill Enhancement: Gaining hands-on experience in a specialized pediatric setting and potentially other areas.

• EHR Proficiency: Developing or deepening expertise in EPIC, a highly sought-after skill.

• Professional Growth: Access to university-wide training programs, workshops, and tuition assistance for pursuing further education or certifications.

• Exposure to Academic Medicine: Working within a leading academic medical center provides exposure to cutting-edge practices, research, and educational initiatives.

• Networking: Building professional relationships within a large healthcare system, opening doors for future opportunities.

📝 Enhancement Note: The "challenges" section is framed to help candidates understand potential hurdles and how to prepare for them, while "growth opportunities" highlight the significant benefits of working for a major academic health system.

💡 Interview Preparation

Strategy Questions:

• Clinical Skills: "Describe your experience with [specific MA procedure, e.g., administering vaccinations, performing venipuncture, taking vital signs]. How do you ensure patient safety and accuracy?"

• Patient Interaction: "How would you handle a distressed parent in the pediatric clinic? How do you ensure effective communication with patients of all ages?"

• Teamwork: "Describe a time you had to collaborate closely with a nurse or physician. What was your role, and how did you contribute to the team's success?"

• Problem-Solving: "Imagine a patient is waiting longer than expected. What steps would you take to address the situation and manage patient expectations?"

• EPIC Experience: "What is your experience with the EPIC EHR system? If you haven't used it, how do you approach learning new software?"

Company & Culture Questions:

• Values Alignment: "Can you give an example of how you have demonstrated 'Collaboration' or 'Respect' in a previous role?"

• UI Health Care Mission: "What interests you about working for the University of Iowa Health Care, and how do you see yourself contributing to our mission of 'Changing Medicine. Changing Lives.'?"

• Work Environment: "What are your expectations for a clinical work environment, and how do you handle fast-paced settings?"

Portfolio Presentation Strategy:

• Resume Walkthrough: Be prepared to walk through your resume, highlighting specific achievements related to clinical skills, patient care, and EHR proficiency.

• Work Sample Preparation: If work samples are provided, practice them beforehand to ensure you can perform tasks accurately and efficiently under pressure. Focus on precision and adherence to instructions.

• STAR Method: For behavioral questions, use the STAR method (Situation, Task, Action, Result) to provide clear, concise, and impactful examples of your experience.

• Questions for the Interviewer: Prepare thoughtful questions about the team, daily operations, opportunities for growth, and specific clinic protocols.

📝 Enhancement Note: The emphasis on "work samples" means interview preparation should heavily focus on practical skills demonstration, not just theoretical knowledge.

📌 Application Steps

To apply for this Medical Assistant II position:

• Submit your application: Complete the online application through the UIowa Taleo system.

• Upload your resume: Ensure your resume is uploaded under the "Submission Relevant Materials" section. Tailor it to clearly address how you meet the required and desired qualifications listed in the job description.

• Prepare for Work Samples: Be ready to complete and pass any required work samples that assess your practical clinical skills. Dedicate time to review common MA tasks and procedures.

• Research UI Health Care: Familiarize yourself with the University of Iowa Health Care's mission, "WE CARE" values, and the specific services offered at the North Liberty Pediatrics Clinic.

• Prepare for Interviews: Practice answering behavioral and situational questions using the STAR method, with a focus on highlighting your clinical competencies, teamwork, and patient-centered approach. Be ready to discuss your experience with EHR systems like EPIC.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions tailored for healthcare roles. All details, particularly regarding salary, benefits, and specific application requirements, should be verified directly with the hiring organization or hiring manager, Chloe Vincent, via email at Chloe-Vincent@uiowa.edu, before making application decisions. The dual hiring consideration with LPN positions means candidate qualifications will determine the final role assignment.