Lead UX Designer

📍 Job Overview

Job Title: Lead UX Designer

Company: ABC Financial Services

Location: Ireland

Job Type: FULL_TIME

Category: Product Design / UX/UI

Date Posted: 2026-06-08

Experience Level: 10+ Years

Remote Status: Remote Solely

🚀 Role Summary

• Lead end-to-end design for significant product initiatives within a remote-first environment, driving innovation in fitness technology.

• Partner closely with Product Management and Engineering to translate complex user needs and business requirements into scalable, user-friendly experiences.

• Drive user research, usability testing, and iterative design approaches across the entire product development lifecycle to ensure data-led decision-making.

• Contribute to the evolution and governance of a global Design System, ensuring consistent application across web and mobile platforms, with potential AI integration.

📝 Enhancement Note: The role title "Lead UX Designer" combined with the "Senior Designer" responsibilities and "8+ years of experience" strongly suggests a senior individual contributor role with leadership expectations within a product squad, rather than a direct management position. The emphasis on "owning the end-to-end design" and "playing a key role within the broader Design team" reinforces this. The "10+ Years" AI-derived experience level aligns with this senior individual contributor profile, likely encompassing broader experience beyond the minimum stated.

📈 Primary Responsibilities

• Lead the discovery, research, and UX design of complex product initiatives, ensuring alignment with user needs and business objectives.

• Translate intricate user problems and business requirements into clear, intuitive, and scalable user experiences for SaaS platforms.

• Plan, execute, and synthesize user research and usability testing to gather qualitative and quantitative insights that directly inform product strategy and design decisions.

• Drive an iterative, evidence-based design process from initial concept and validation through to delivery and post-launch optimization.

• Actively contribute to the development, maintenance, and scaling of the company's Design System, ensuring its consistent and effective application across all product interfaces.

• Mentor and provide design guidance to fellow designers within product squads and the broader Design team, fostering a culture of excellence and collaboration.

• Facilitate workshops and design thinking sessions to drive alignment and innovation across cross-functional teams, including Product and Engineering.

• Champion accessibility best practices and ensure designs meet relevant standards for inclusive user experiences.

📝 Enhancement Note: The description emphasizes "complex SaaS products," "B2B, platform, or multi-surface environments," and designing "flows, systems, and scalable interaction patterns." This indicates a focus on intricate, interconnected user journeys and robust system design, moving beyond individual screen design. The responsibility to "own the end-to-end design of significant product initiatives" and "drive an iterative, evidence-led design approach" highlights a need for strategic thinking and ownership throughout the product lifecycle.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a Bachelor's or Master's degree in Human-Computer Interaction (HCI), Design, Psychology, Computer Science, or a related field is highly beneficial. Equivalent practical experience will also be strongly considered.

Experience: Minimum of 8+ years of professional experience in UX design, with a significant focus on designing complex SaaS products. Experience within B2B, platform, or multi-surface environments is essential. Proven ability to design scalable interaction patterns and robust systems is critical.

Required Skills:

• Deep expertise in user-centered design principles and methodologies.

• Proven experience designing complex SaaS products, ideally within B2B, platform, or multi-surface contexts.

• Demonstrated ability to design end-to-end user flows, scalable interaction patterns, and component-based systems.

• Strong proficiency in user research methodologies (qualitative and quantitative) and usability testing.

• High proficiency with design and prototyping tools, specifically Figma.

• Experience working with and contributing to design systems.

• Excellent communication, storytelling, and facilitation skills, with the ability to articulate design rationale and influence stakeholders.

• Ability to manage and prioritize multiple work streams effectively across different teams and problem spaces.

• Understanding of user psychology and behavioural data analysis. Preferred Skills:

• Familiarity with React frameworks.

• Experience with AI-assisted design tools (e.g., Make).

• Experience with collaboration and ideation tools such as Miro and Maze.

• Knowledge of accessibility standards and best practices.

• Experience in the fitness technology or related industry vertical.

📝 Enhancement Note: The requirement for "8+ years of experience designing complex SaaS products" and "proven experience designing flows, systems, and scalable interaction patterns, not just individual screens or webpages" points to a need for a designer who can think holistically about user journeys and the underlying architecture of user interfaces, rather than just visual aesthetics. The emphasis on "design systems and component-based design" and "familiarity with React frameworks" suggests a leaning towards modern web development practices and a desire for designers who can work seamlessly with front-end development teams.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio demonstrating a track record of delivering high-quality, impactful product experiences.

• Evidence of strong problem framing, including how user needs and business goals were identified and prioritized.

• Detailed case studies showcasing the iterative design process, including research, ideation, prototyping, validation, and refinement.

• Clear articulation of design outcomes and the measurable impact of your solutions on user behavior and business metrics.

• Examples of designing complex user flows and scalable interaction patterns, rather than isolated screens.

• Demonstrations of experience with design systems and component-based design principles. Process Documentation:

• Case studies that clearly outline the user research methodologies employed and the insights derived.

• Documentation illustrating the iterative design and validation process, including prototypes and user testing results.

• Examples of how design decisions were informed by behavioural or usage data.

• Showcases of contributions to or creation of design systems and their governance.

• Evidence of collaboration with Product Management and Engineering throughout the product development lifecycle.

📝 Enhancement Note: The portfolio requirements are heavily focused on demonstrating a strategic, process-driven approach to UX design. Candidates are expected to showcase not just final designs but the entire journey of problem-solving, from initial research and framing to iterative development and measurable outcomes. The emphasis on "complex SaaS products," "flows, systems, and scalable interaction patterns," and "design systems" means the portfolio should highlight systematic thinking and the ability to create cohesive, repeatable design solutions.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for Lead UX Designers with 8+ years of experience in Ireland, a competitive salary range is estimated between €70,000 - €100,000 annually. This range accounts for the seniority of the role, the highly sought-after skills in SaaS UX, and the remote nature of the position within the Irish market.

Benefits:

• Open PTO Policy: Offers flexibility and autonomy in taking time off to maintain work-life balance.

• Days of Disconnect: Quarterly company-wide days off to promote well-being and prevent burnout.

• Parental & Pawternity Leave: Comprehensive leave policies for new parents and pet owners.

• Best Life Perk: Quarterly reimbursement for fitness-related activities to support personal well-being.

• Health Scheme Reimbursement: Monthly reimbursement for chosen health insurance plans.

• Employee Assistance Program (EAP): Confidential support services for personal and professional challenges.

• Premium Calm App Subscription: Access to mindfulness and meditation resources for employees and dependents.

• Global Remote Work: Opportunity to work from anywhere within Ireland.

Working Hours: The standard working hours are approximately 40 hours per week. Given the remote nature of the role, there is likely flexibility in daily scheduling, provided work is completed and cross-functional collaboration needs are met.

📝 Enhancement Note: The salary range is an estimation based on publicly available data for senior UX/Product Designer roles in Ireland, considering the specified experience level (8+ years, with AI-derived 10+ years) and the remote work arrangement. Factors such as specific company funding, the exact scope of responsibilities, and the candidate's negotiation skills can influence the final offer. The benefits package is comprehensive, reflecting a strong emphasis on employee well-being and work-life balance, aligned with the company's stated values.

🎯 Team & Company Context

🏢 Company Culture

Industry: Financial Services (specifically, fitness technology software provider). ABC Fitness operates at the intersection of finance, technology, and the health and wellness sector, providing essential software solutions for fitness businesses globally. This unique positioning means the company understands complex transaction processing, membership management, and the user experience needs of both operators and end-consumers in the fitness space.

Company Size: ABC Fitness supports 30,000 clubs, 650,000 coaches, and 40 million members, processing over $12 billion annually. This indicates a large, established player in the fitness tech market with a significant global footprint and substantial operational scale. The company likely has multiple product lines (ABC Glofox, ABC Ignite, ABC Trainerize, ABC Evo) and a robust organizational structure to support its extensive client base.

Founded: While the exact founding date isn't provided, the company's scale and breadth of offerings suggest a history of growth and evolution, likely spanning several years to achieve its current market position. The company's focus on innovation and its multiple product brands hint at a dynamic, forward-thinking environment.

Team Structure:

• The Product Design team consists of approximately eight designers, suggesting a focused and collaborative unit.

• This Lead UX Designer will be embedded within a development squad, working closely with Product Management and Engineering.

• The role also involves contributing to broader, long-term initiatives within the Design team, indicating a structure that balances squad-specific work with cross-team strategic projects.

• Collaboration is a core value, emphasizing teamwork across different functions and product lines. Methodology:

• Data-Driven Design: The role emphasizes leveraging user research, usability testing, and behavioural/usage data to inform design decisions.

• Iterative Development: An iterative, evidence-led approach is expected throughout the product lifecycle, from discovery to post-launch optimization.

• Design System Governance: Active contribution to the design system, including its evolution and consistent application, suggests a structured approach to design consistency and efficiency.

• Cross-Functional Collaboration: Close partnerships with Product and Engineering are central to translating requirements and ensuring successful implementation.

Company Website: https://abcfitness.com/

📝 Enhancement Note: The company's position as a leading software provider for fitness businesses globally implies a need for robust, scalable, and reliable UX solutions. The mention of multiple product lines (ABC Glofox, ABC Ignite, ABC Trainerize, ABC Evo) suggests a complex ecosystem where design consistency and integration across platforms are paramount. The company's values (#OneTeam, #BestLife, #GrowthMindset) are explicitly linked to its culture, suggesting that candidates should align with these principles.

📈 Career & Growth Analysis

Operations Career Level: This is a senior individual contributor role, designated as "Lead UX Designer." It involves significant autonomy and responsibility for designing complex product initiatives end-to-end. While not a direct management role, it carries leadership expectations within product squads and the broader design team, including mentoring junior designers and contributing to strategic design initiatives. The role requires a high degree of product thinking, strategic influence, and deep UX expertise.

Reporting Structure: The Lead UX Designer will be embedded within a development squad, implying a direct reporting line to a Design Lead or Head of Product Design, with close collaboration with Product Managers and Engineering Leads within their assigned squad. They will also contribute to broader design team initiatives, suggesting interaction with other design leads and potentially senior product leadership.

Operations Impact: The Lead UX Designer's work directly impacts the usability, adoption, and effectiveness of ABC Fitness's core software products. By translating complex user needs into intuitive experiences, they will enhance customer satisfaction, drive user engagement, and contribute to the company's ability to retain and acquire fitness businesses globally. Their ability to shape product strategy through user insight will have a significant influence on the company's market competitiveness and revenue growth.

Growth Opportunities:

• Design Leadership: Opportunity to deepen leadership skills through mentoring, leading design initiatives, and influencing product strategy.

• Specialization: Potential to become a subject matter expert in specific areas of fitness technology, B2B SaaS design, or design systems.

• Cross-Functional Exposure: Gain deeper experience working across diverse product lines and collaborating with various departments within a large SaaS organization.

• Skill Development: Continuous learning opportunities through collaboration, potential access to training, and exposure to evolving design tools and methodologies (including AI).

• Career Progression: Potential pathways could include transitioning into a Design Manager role, becoming a Principal UX Designer, or specializing in areas like UX Research leadership or Design Operations.

📝 Enhancement Note: The "Lead" title signifies a step beyond senior individual contributor, implying mentorship and strategic input. The emphasis on "shaping product strategy" and "influencing at team and company level" indicates that this role is crucial for driving the direction of product development, not just executing design tasks. The growth opportunities are geared towards developing leadership within design and product, leveraging the company's scale and focus on continuous learning.

🌐 Work Environment

Office Type: The company explicitly states that their "workplace is entirely remote." This means the role is fully remote, allowing employees to work from their home office.

Office Location(s): The position is based in Ireland, and the remote work arrangement is specifically for individuals located within Ireland. This suggests the company has established operations or legal entities to support remote employees within this country.

Workspace Context:

• Remote Autonomy: Employees have the freedom to set up their home workspace conducive to productivity and well-being.

• Digital Collaboration Tools: Extensive use of digital tools (Figma, Miro, Maze, AI design tools, communication platforms) is essential for seamless collaboration with distributed teams.

• Team Interaction: While remote, the company culture emphasizes "One Team," suggesting structured opportunities for virtual team meetings, workshops, and social interactions to foster connection and alignment.

• Focus on Well-being: Benefits like "Days of Disconnect," "Best Life Perk," and a "Premium Calm App" underscore a commitment to supporting employees' mental and physical health in a remote setting.

Work Schedule: The role is for 40 hours per week. While remote, adherence to core working hours for collaboration with teams in different time zones (if applicable) and for attending scheduled meetings will be expected. Flexibility in daily task management is likely, but responsiveness and availability for team interactions are key.

📝 Enhancement Note: The "Remote Solely" AI-derived work arrangement and the explicit mention of working "from anywhere within Ireland" confirm a fully remote position. The company's culture and benefits are geared towards supporting this remote model, emphasizing connection and well-being despite geographical dispersion.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your resume and portfolio to assess experience, skills, and alignment with the role requirements. Candidates must clearly showcase their experience with complex SaaS products and design systems.

• Hiring Manager/Design Lead Interview: A discussion to delve deeper into your background, motivations, and understanding of UX principles. Expect questions about your experience leading design initiatives and your approach to problem-solving.

• Portfolio Presentation & Case Study Review: A dedicated session where you will present a selection of your portfolio case studies. Be prepared to walk through your process, from problem framing and research to iteration and outcomes, articulating your design rationale and the impact of your work.

• Cross-Functional Interview: You will likely meet with Product Management and Engineering stakeholders to assess your collaboration style, communication skills, and ability to partner effectively in a squad setting.

• Final Interview: Potentially with senior leadership to discuss cultural fit, strategic thinking, and overall alignment with ABC Fitness's values and vision.

Portfolio Review Tips:

• Curate Strategically: Select 2-3 case studies that best demonstrate your experience with complex SaaS products, end-to-end design processes, and your ability to drive impact. Prioritize projects that showcase your strengths in designing flows, systems, and scalable interaction patterns.

• Tell a Story: Structure your case studies as narratives. Clearly articulate the problem, your role, the challenges, your process (research, ideation, iteration, validation), the solutions you designed, and the measurable outcomes or impact.

• Highlight Process: Emphasize your user-centered approach, how you used research and data to inform decisions, and your iterative design methodology. Detail your experience with design systems and component-based design.

• Showcase Systemic Thinking: Demonstrate how you designed for scalability and consistency, not just individual screens. Include examples of how you contributed to or utilized design systems.

• Quantify Impact: Whenever possible, use metrics and data to illustrate the success of your designs. This could include improvements in conversion rates, task completion times, user satisfaction scores, or business KPIs.

• Be Prepared for Figma Deep Dives: Expect questions about your Figma proficiency, including your use of components, auto layout, prototyping features, and collaboration tools.

Challenge Preparation:

• Design Exercise: You may be given a design challenge or a take-home assignment to assess your problem-solving skills and design execution. Focus on applying your research and iterative process, clearly documenting your assumptions and decisions.

• System Design Thinking: Be ready to discuss how you would approach designing a complex feature or system, considering scalability, consistency, and integration with existing components and infrastructure.

• Collaboration Scenarios: Prepare to discuss how you would handle disagreements with Product or Engineering, how you facilitate workshops, and how you communicate design decisions to non-design stakeholders.

📝 Enhancement Note: The interview process is designed to assess not only design craft but also strategic thinking, process discipline, and collaborative ability. The portfolio review is critical, and candidates must be prepared to articulate the "why" behind their design decisions and demonstrate tangible impact. The emphasis on "complex SaaS products," "flows, systems, and scalable interaction patterns," and "design systems" means these aspects should be prominently featured in case studies.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: The core design and prototyping tool, expected to be used extensively for UI design, interaction design, prototyping, and collaboration. Proficiency is mandatory.

• Miro: A collaborative online whiteboard tool, likely used for brainstorming, user journey mapping, workshop facilitation, and ideation sessions.

• Maze: A popular platform for remote user testing and research, enabling rapid validation of designs and prototypes.

• AI-assisted Design Tools (e.g., Make): Indicative of the company's interest in leveraging AI to enhance design workflows, potentially for tasks like content generation, component suggestions, or design system analysis.

Analytics & Reporting:

• While not explicitly listed for the UX Designer, familiarity with how user analytics and product performance data are collected and used is crucial. Tools like Google Analytics, Mixpanel, or Amplitude might be used by Product Managers or Analysts, and UX Designers would leverage insights from these. CRM & Automation:

• ABC Fitness likely uses CRM systems (e.g., Salesforce) and marketing automation platforms to manage customer relationships and business operations. While direct use by a UX Designer might be limited, understanding how the product integrates with these systems and impacts business processes is beneficial.

📝 Enhancement Note: The specified tools are standard for modern UX design, with Figma being the cornerstone. The inclusion of Miro and Maze highlights a strong emphasis on collaborative ideation and rapid user validation. The mention of "AI-assisted design tools" signals an openness to adopting new technologies to improve efficiency and innovation in the design process.

👥 Team Culture & Values

Operations Values:

• #BestLife: Fosters a culture of respect, trust, and belonging, promoting an inclusive environment where authentic selves are encouraged. For operations professionals, this translates to open communication, psychological safety, and a focus on individual well-being.

• #GrowthMindset: Emphasizes continuous learning, mentorship, and professional development. Operations professionals are expected to be proactive in skill development, adaptable to change, and eager to take on new challenges.

• #OneTeam: Promotes collaboration, mutual support, and shared success. Operations roles require strong cross-functional teamwork, effective communication with diverse stakeholders, and a commitment to collective goals.

Collaboration Style:

• Embedded Squad Model: Designers work closely within cross-functional development squads, fostering tight-knit collaboration with Product Managers and Engineers.

• Design System Contribution: A collaborative approach to evolving and maintaining the design system, ensuring shared ownership and consistent application.

• Mentorship and Knowledge Sharing: Encouragement of designers to mentor each other and share best practices, contributing to a culture of collective improvement.

• Data-Informed Discussions: Collaboration is expected to be evidence-led, with design rationale supported by user research and data insights.

📝 Enhancement Note: The company's stated values (#BestLife, #GrowthMindset, #OneTeam) are deeply integrated into their culture. For a Lead UX Designer, this means not only excelling at design craft but also actively contributing to a positive, collaborative, and growth-oriented team environment. The emphasis on "One Team" suggests a high degree of cross-functional integration and shared responsibility for product success.

⚡ Challenges & Growth Opportunities

Challenges:

• Complexity of SaaS Ecosystem: Designing for a large, multi-product SaaS platform with diverse user segments (gym operators, trainers, members) presents significant complexity in user flows and feature integration.

• Balancing Innovation with Scalability: Continuously innovating while ensuring designs are scalable, maintainable, and adhere to the design system requires strategic thinking and strong execution.

• Remote Collaboration Dynamics: Effectively leading design initiatives and mentoring designers in a fully remote environment requires strong communication skills and proactive engagement.

• Evolving Fitness Technology Landscape: Staying abreast of technological advancements, including AI, and integrating them thoughtfully into the product design process.

Learning & Development Opportunities:

• Advanced UX Strategy: Deepen expertise in product strategy, user research, and information architecture within a complex SaaS context.

• Design System Leadership: Take a lead role in evolving a global design system, potentially exploring AI applications for design efficiency.

• Cross-functional Influence: Develop skills in influencing product roadmaps and strategic decisions through compelling design advocacy and data-driven insights.

• Mentorship and Coaching: Opportunities to mentor junior designers and contribute to the growth of the design team.

• Industry Exposure: Potential access to industry conferences, webinars, and training relevant to UX, SaaS design, and fitness technology.

📝 Enhancement Note: The challenges are inherent to a senior role in a large, innovative tech company. The growth opportunities are framed around leveraging the company's scale and focus on development to build expertise in strategic design, leadership, and emerging technologies like AI within the UX domain.

💡 Interview Preparation

Strategy Questions:

• "How would you approach designing a new feature for our platform to address [specific user pain point or business opportunity, e.g., improving member engagement]?" - Prepare to outline your research, ideation, prototyping, and validation steps, demonstrating your iterative process and user-centricity.

• "Describe a time you had to balance conflicting requirements from Product Management and Engineering. How did you resolve it?" - Focus on your communication, negotiation, and problem-solving skills, highlighting how you achieved the best outcome for the user and the product.

• "How do you ensure your designs are scalable and maintainable within a design system? Provide an example from your portfolio." - Be ready to discuss your understanding of component-based design and how you leverage or contribute to design systems for consistency and efficiency. Company & Culture Questions:

• "What do you know about ABC Fitness and our role in the fitness technology industry?" - Research the company's products (Glofox, Ignite, Trainerize, Evo), target markets, and recent news.

• "How do our company values (#BestLife, #GrowthMindset, #OneTeam) resonate with your work style and career aspirations?" - Connect your experiences and work habits to these values, providing specific examples.

• "Describe your experience working in a remote-first environment. How do you stay connected and productive?" - Share strategies for effective remote collaboration, communication, and time management. Portfolio Presentation Strategy:

• Focus on Impact: For each case study, clearly articulate the problem, your role, the solution, and the measurable outcomes or impact achieved. Quantify results wherever possible.

• Showcase Process, Not Just Pixels: Walk through your design process, explaining your rationale at each stage – from user research and problem framing to iteration and validation.

• Highlight Systemic Design: Emphasize how you designed for scalability, consistency, and integration within a larger product ecosystem or design system.

• Be Ready for Figma Exploration: Be prepared to demonstrate your Figma skills, discuss your workflow, and explain your use of components, libraries, and prototyping features.

• Articulate Design Rationale: Clearly explain why you made certain design decisions, grounding your choices in user needs, business goals, and design principles.

📝 Enhancement Note: Interview preparation should focus on demonstrating strategic thinking, a robust process, and the ability to articulate the impact of design decisions. Candidates need to showcase not only their design skills but also their ability to collaborate effectively and contribute to a values-driven culture, particularly in a remote setting.

📌 Application Steps

To apply for this Lead UX Designer position:

• Submit your application through the provided Workday application link.

• Curate Your Portfolio: Select 2-3 of your strongest case studies that specifically highlight your experience with complex SaaS products, end-to-end design processes, and demonstrable impact. Ensure these showcase your ability to design scalable flows and systems.

• Optimize Your Resume: Tailor your resume to emphasize your 8+ years of relevant experience, proficiency in Figma and design systems, and your experience in B2B or platform design. Use keywords from the job description.

• Prepare Your Portfolio Presentation: Practice walking through your selected case studies, focusing on storytelling, clear articulation of your process, design rationale, and quantifiable outcomes. Be ready to discuss your use of Figma and other collaboration tools.

• Research ABC Fitness: Understand their products, target market, and company values. Prepare thoughtful questions about their design challenges, team structure, and future vision to demonstrate your engagement and interest.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.