Lead Product Designer

📍 Job Overview

Job Title: Lead Product Designer

Company: Neuron 7

Location: Bengaluru, Karnataka, India

Job Type: Full Time

Category: Product Design / UX/UI

Date Posted: 2026-05-21

Experience Level: 10+ Years

Remote Status: Hybrid

🚀 Role Summary

• Shape the user experience of Neuron7's Service Resolution Intelligence product portfolio, focusing on intuitive and user-friendly interfaces for enterprise clients.

• Drive the establishment and growth of the UX practice at Neuron7, transitioning from an individual contributor to a foundational leadership role.

• Collaborate cross-functionally with Product Management, Engineering, and Data Science teams to translate complex user needs and business requirements into effective design solutions.

• Develop and maintain comprehensive design systems and style guides to ensure product consistency and scalability across web, mobile, and embedded applications.

📝 Enhancement Note: While the title is "Lead Product Designer," the description emphasizes establishing the UX practice and acting as an individual contributor initially, with the potential to grow with the company. This suggests a blend of hands-on design work and foundational leadership, aiming to build the UX function from the ground up. The "10+ years of experience" requirement reinforces the expectation for someone capable of setting standards and practices independently.

📈 Primary Responsibilities

• Develop comprehensive user flows, wireframes, and high-fidelity interactive prototypes to effectively communicate design concepts for complex enterprise service products.

• Conduct thorough user research, including needs analysis and usability testing, to deeply understand user pain points and gather actionable insights that inform design decisions.

• Design and maintain robust design systems, style guides, and component libraries to ensure design consistency, scalability, and efficiency across all product touchpoints.

• Partner closely with engineering teams throughout the development lifecycle to ensure accurate and high-quality implementation of design solutions, providing clear specifications and support.

• Advocate for and champion user-centered design principles, methodologies, and best practices across the product development lifecycle and within the broader organization.

• Establish, define, and build the foundational User Experience (UX) practice at Neuron7, setting standards for design processes, tools, and collaboration.

• Explore innovative design solutions, effectively persuade stakeholders, and build consensus on design direction for fast-moving projects with inherent ambiguity.

• Design native user interfaces across multiple platforms and touchpoints, including web applications, mobile applications, and embedded applications within enterprise ecosystems like Salesforce, Microsoft Dynamics, and ServiceNow.

📝 Enhancement Note: The responsibilities highlight a significant opportunity to build and define the UX practice from its inception. This involves not only hands-on design work but also strategic thinking about establishing processes, standards, and advocating for user-centered design within a growing company. The mention of designing for platforms like Salesforce, Microsoft Dynamics, and ServiceNow indicates a need for experience in complex enterprise environments.

🎓 Skills & Qualifications

Education:

Experience:

• Proven experience as a Senior UX Designer, with a minimum of 10 years of dedicated experience in user experience design.

• Demonstrated ability to function effectively as both a hands-on practitioner and a foundational leader, capable of setting design standards and building practice foundations independently.

Required Skills:

• User Experience (UX) Design: Deep expertise in end-to-end UX design processes, from research to high-fidelity prototyping.

• User Research: Proficiency in conducting user research methodologies (interviews, surveys, usability testing) to gather insights and validate design decisions.

• Wireframing & Prototyping: Strong skills in creating user flows, wireframes, and interactive prototypes using industry-standard tools.

• Design Systems: Experience in developing, maintaining, and advocating for design systems and style guides.

• Figma Proficiency: Expert-level proficiency in Figma for UI design, prototyping, and collaboration.

• User-Centered Design: A strong advocate for and practitioner of user-centered design principles and methodologies.

• Cross-functional Collaboration: Proven ability to collaborate effectively with product managers, engineers, data scientists, and other stakeholders.

• Communication & Persuasion: Excellent verbal and written communication skills, with the ability to articulate design rationale and build consensus.

Preferred Skills:

• Experience designing for field service, customer service, data analytics, or AI-powered products.

• Familiarity with designing for embedded applications within enterprise software ecosystems (Salesforce, Microsoft Dynamics, ServiceNow).

• Understanding of Agile development methodologies and experience working in fast-paced, iterative environments.

• Experience in establishing and growing design practices within a startup or early-stage company.

📝 Enhancement Note: The "10+ years of experience" combined with the expectation to "set design standards and practice foundations independently" indicates a senior-level role that requires not just execution but also strategic thinking and the ability to influence and build the UX function. The specific mention of enterprise platforms like Salesforce, Microsoft Dynamics, and ServiceNow suggests a need for domain experience in complex B2B SaaS environments.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio showcasing a minimum of 10 years of UX design work, with a strong emphasis on enterprise software or SaaS products.

• Case studies demonstrating end-to-end design process, including problem definition, user research, ideation, wireframing, prototyping, user testing, and final design implementation.

• Examples of designing for multiple platforms (web, mobile, embedded) and complex user flows.

• Evidence of creating or significantly contributing to design systems, style guides, or design pattern libraries.

Process Documentation:

• Showcase examples of user research methodologies employed and how insights were translated into design solutions.

• Present documentation or artifacts related to the development and maintenance of design systems or style guides.

• Include examples of collaboration with engineering and product teams, illustrating communication and implementation processes.

• Demonstrate experience in establishing design standards, processes, or best practices, particularly relevant for building a new UX practice.

📝 Enhancement Note: For a role focused on establishing a UX practice, the portfolio should not only highlight the quality of design execution but also the candidate's ability to define and implement design processes, standards, and systems. The emphasis on enterprise software and complex platforms means case studies should reflect an understanding of B2B user needs and workflows.

💵 Compensation & Benefits

Salary Range:

While specific salary ranges are not provided, for a Lead Product Designer role with 10+ years of experience in Bengaluru, India, involving enterprise SaaS and foundational UX practice building, the estimated annual salary range would typically be between ₹25,00,000 and ₹45,00,000. This estimate is based on industry benchmarks for senior design leadership roles in major tech hubs in India, considering the AI-driven nature of Neuron7's product and the hybrid work model. Factors such as specific skill sets (e.g., AI product design), negotiation, and the candidate's proven impact will influence the final offer.

Benefits:

• Comprehensive health insurance coverage (medical, dental, vision) for employees and dependents.

• Generous paid time off (PTO), including vacation days, sick leave, and public holidays.

• Opportunities for professional development, including access to online courses, workshops, and conferences.

• Stock options or equity grants, reflecting the early-stage growth of the company.

• Flexible hybrid work arrangement, allowing for a balance between in-office collaboration and remote work.

• Regular team-building activities and social events to foster a strong company culture.

Working Hours:

• Standard full-time working hours, approximately 40 hours per week.

• Flexibility is provided within the hybrid work model, allowing for adaptation to project needs and personal schedules, within agreed-upon team coordination times.

📝 Enhancement Note: The salary estimate is derived from common salary data for senior/lead UX roles in Bengaluru, India, with adjustments for the specialized field (AI/SaaS), enterprise focus, and leadership potential. The benefits listed are typical for tech companies of this nature, especially those looking to attract senior talent.

🎯 Team & Company Context

🏢 Company Culture

Industry: AI-first SaaS, Service Intelligence, Enterprise Software. Neuron7 operates in a rapidly evolving market where AI is transforming how enterprises make critical service decisions. The company's focus on Service Resolution Intelligence places it at the intersection of AI, data analytics, and enterprise workflow automation.

Company Size: Neuron7 is a rapidly growing startup, indicated by the "new and growing" product team and the need to establish foundational practices. This suggests a dynamic environment with significant opportunities for impact, likely ranging from 50-200 employees, with potential for rapid scaling.

Founded: While the founding date isn't explicitly stated, the description points to an established AI-first SaaS company backed by venture capitalists, suggesting it's past the initial seed stage and likely founded within the last 5-8 years. This implies a company with a clear vision and product-market fit, but still in a growth and expansion phase.

Team Structure:

• The product team is described as "new and growing," with the Lead Product Designer being an early member. This implies a lean, agile structure.

• The design function is currently nascent, with the Lead Product Designer expected to build it. This means close collaboration with Product Management and Engineering leadership is essential.

Methodology:

• Data-Driven Design: Emphasis on using data analysis and user research to inform design decisions and product strategy.

• Agile Development: Collaboration within an agile environment suggests iterative design and development cycles, requiring flexibility and rapid response to feedback.

• User-Centered Design: A core tenet for this role, ensuring that user needs and pain points are at the forefront of product development.

• Systematic Approach: The need to establish design systems and practices implies a systematic and scalable approach to design operations.

Company Website: neuron7.ai

📝 Enhancement Note: The company culture is likely to be fast-paced, innovative, and collaborative, typical of a venture-backed AI startup. The emphasis on "establishing a leading product management development practice" and building the UX practice from scratch indicates a significant opportunity for an ambitious candidate to leave their mark. The distributed nature of the team (Bay Area and Bangalore) highlights the importance of strong remote collaboration skills.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a foundational leadership opportunity within the product design function. As a "Lead Product Designer" with 10+ years of experience, the individual is expected to not only execute complex design tasks but also to define the UX strategy, processes, and standards for Neuron7. This is a 'player-coach' role, requiring hands-on design expertise combined with the vision and capability to build and mentor a future design team.

Reporting Structure: The Lead Product Designer will likely report into a Head of Product or VP of Product, given the early stage of the product team. They will work closely with Product Managers and Engineering Leads, forming a core cross-functional product development triad. The expectation to "grow with the company" suggests potential for advancement to a Design Manager or Head of Design role as the team scales.

Operations Impact: The Lead Product Designer will have a direct and significant impact on the success of Neuron7's Service Resolution Intelligence products. By shaping intuitive and effective user experiences, they will drive user adoption, customer satisfaction, and ultimately, revenue growth. Their role in establishing the UX practice will also influence the overall product development maturity and efficiency of the organization.

Growth Opportunities:

• Leadership Development: Opportunity to build and lead a design team from its inception, gaining direct experience in team management, hiring, and mentorship.

• Strategic Influence: Shape the product vision and roadmap through user-centric insights and design leadership, influencing the direction of an AI-first SaaS platform.

• Skill Specialization: Deepen expertise in designing for AI-driven enterprise solutions, complex B2B workflows, and various enterprise platforms (Salesforce, ServiceNow, etc.).

• Career Progression: Potential to advance into roles such as Design Manager, Head of Design, or Director of Product Design as the company scales.

• Industry Recognition: Contribute to a category-defining product in the service intelligence space, gaining recognition within the AI and SaaS design communities.

📝 Enhancement Note: This role offers a unique career path for a seasoned UX professional looking to transition into a foundational leadership role. The opportunity to build a function from the ground up, coupled with significant impact on a cutting-edge AI product, presents a compelling growth trajectory.

🌐 Work Environment

Office Type: Neuron7 operates a hybrid work model. This means employees will have the flexibility to work from home for a portion of their week and come into the office for collaborative sessions, team meetings, and focused work. The office environment in Bengaluru is likely designed to foster collaboration and innovation.

Office Location(s): The company has a presence in Bengaluru, Karnataka, India, and the Bay Area. For this role, the primary office location is Bengaluru, providing access to a vibrant tech ecosystem. Specific details about office amenities or accessibility would need to be confirmed directly.

Workspace Context:

• Collaborative Hub: The office space is expected to facilitate collaboration, with meeting rooms, common areas, and potentially hot-desking setups for hybrid teams.

• Technology-Enabled: Access to necessary design tools and software, likely including high-performance workstations, reliable internet, and collaborative platforms.

• Cross-Functional Interaction: The environment encourages regular interaction with product managers, engineers, and data scientists, promoting a cohesive product development culture.

Work Schedule: The role follows a standard full-time schedule (approx. 40 hours/week) with a hybrid arrangement. This allows for flexibility in managing personal time while ensuring core working hours overlap with team members for effective collaboration, particularly with the Bay Area team.

📝 Enhancement Note: The hybrid model implies a need for strong self-management and asynchronous communication skills, alongside the ability to leverage in-office time effectively for collaboration and relationship-building. The Bengaluru office serves as a key hub for the company's operations.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A brief call with a recruiter to assess overall fit, experience, and interest in the role and company.

• Hiring Manager Interview: Discussion with the hiring manager (likely Head of Product or similar) to delve deeper into experience, leadership potential, and understanding of UX strategy.

• Portfolio Review & Design Challenge: A dedicated session where candidates present their portfolio, showcasing key projects and design process. This may also involve a take-home design challenge or an in-person/virtual whiteboarding session to assess problem-solving and design thinking skills.

• Cross-Functional Interviews: Meetings with key stakeholders, including Product Managers and Engineering Leads, to evaluate collaboration style, technical understanding, and ability to integrate design into the development workflow.

• Final Interview/Culture Fit: A final conversation, potentially with senior leadership, to assess cultural alignment, long-term vision, and overall fit within Neuron7's growing team.

Portfolio Review Tips:

• Curate Strategically: Select 3-4 impactful case studies that best represent your experience with enterprise SaaS, AI products, and complex user flows. Prioritize projects where you had significant ownership and impact.

• Tell a Story: For each case study, clearly articulate the problem statement, your role and process, the challenges faced, the solutions developed, and the measurable outcomes or impact. Use visuals effectively (wireframes, prototypes, final designs).

• Highlight Process: Emphasize your user-centered design methodology, research techniques, and how you collaborated with cross-functional teams. For this role, showcase your ability to establish practices and standards.

• Demonstrate Leadership: If applicable, highlight instances where you influenced design direction, mentored junior designers, or contributed to design system development.

• Be Prepared for Questions: Anticipate questions about your design decisions, trade-offs made, how you handle ambiguity, and your vision for building a UX practice.

Challenge Preparation:

• Understand the Product: Research Neuron7's Service Resolution Intelligence platform and its target audience.

• Practice Design Thinking: Be ready to tackle a problem related to enterprise software, AI, or complex workflows. Focus on your thought process, user empathy, and ability to generate multiple solutions.

• Showcase Collaboration: If a collaborative challenge, demonstrate effective communication and teamwork.

• Articulate Trade-offs: Be prepared to discuss the pros and cons of different design choices and how you would prioritize based on business and user needs.

📝 Enhancement Note: The interview process emphasizes not only design craft but also strategic thinking, leadership potential, and the ability to build a function. The portfolio review is critical, requiring candidates to demonstrate not just past success but also their vision for establishing UX at Neuron7.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: As explicitly mentioned, Figma is the primary tool for UI design, wireframing, prototyping, and collaboration. Expertise in Figma is non-negotiable.

• Prototyping Tools: Beyond Figma's capabilities, experience with other advanced prototyping tools (e.g., InVision, Axure) might be beneficial for complex interactions.

• User Research Platforms: Experience with tools for conducting user interviews, surveys, and usability testing (e.g., UserTesting.com, Lookback, SurveyMonkey, Google Forms).

Analytics & Reporting:

CRM & Automation:

• Enterprise Platforms: Crucially, experience designing for or integrating with enterprise platforms such as Salesforce, Microsoft Dynamics, and ServiceNow is a significant advantage. This implies an understanding of their ecosystems, UI patterns, and user workflows.

• Collaboration Tools: Proficiency with general collaboration tools like Slack, Jira, Confluence, and project management software is expected for day-to-day operations.

📝 Enhancement Note: Figma is the core design tool. The most critical technical requirement beyond standard design software is familiarity with designing for or integrating with major enterprise CRM and workflow platforms like Salesforce, Microsoft Dynamics, and ServiceNow, reflecting the B2B nature of Neuron7's product.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and serving the needs of enterprise users, ensuring products are intuitive, efficient, and solve real problems.

• Innovation & Ambition: A drive to push boundaries in AI and service intelligence, seeking novel solutions and aiming for category leadership.

• Collaboration & Transparency: Open communication and close teamwork across functions (Product, Engineering, Data Science) to achieve shared goals.

• Data-Driven Decision Making: Utilizing data and user insights to guide design choices and measure impact.

• Agility & Adaptability: Thriving in a fast-paced startup environment, embracing change, and iterating quickly based on feedback and market dynamics.

• Impact & Ownership: Taking responsibility for driving significant outcomes and contributing to the company's success through design.

Collaboration Style:

• Cross-Functional Integration: Working seamlessly with product managers to define requirements and strategy, and with engineers to ensure feasible and high-quality implementation.

• Feedback-Oriented: A culture of constructive feedback exchange within the design team (as it grows) and across other departments to continuously improve product quality.

• Knowledge Sharing: Encouraging the sharing of design best practices, research findings, and learnings across the team and organization.

• Pragmatic Approach: Balancing ideal user experience with business constraints and technical feasibility, especially within an enterprise SaaS context.

📝 Enhancement Note: The culture values innovation, user focus, and collaborative execution. For a lead role, demonstrating an ability to instill these values while building the UX practice will be key. The emphasis on data and agility aligns with typical startup environments in the AI/SaaS space.

⚡ Challenges & Growth Opportunities

Challenges:

• Building from Scratch: Establishing a formal UX practice, including processes, standards, and potentially hiring/mentoring future designers, in a startup environment.

• Ambiguity & Fast Pace: Navigating a fast-moving startup environment with evolving requirements and tight deadlines, requiring adaptability and strong prioritization skills.

• Enterprise Complexity: Designing for complex enterprise workflows and diverse user roles within B2B SaaS applications, which often have steep learning curves.

• AI Product Design: Translating sophisticated AI capabilities into understandable, trustworthy, and actionable user experiences.

• Distributed Team Dynamics: Collaborating effectively with a team split between Bengaluru and the Bay Area, requiring strong asynchronous communication and cross-cultural understanding.

Learning & Development Opportunities:

• UX Leadership: Gaining hands-on experience in building and scaling a design function, mentoring junior designers, and defining design strategy.

• AI Product Specialization: Deepening expertise in designing for AI-powered products and understanding the unique challenges and opportunities in this domain.

• Enterprise Integration Design: Expanding knowledge of how products integrate with major enterprise platforms like Salesforce, Microsoft Dynamics, and ServiceNow.

• Strategic Impact: Directly influencing the product roadmap and business strategy of a venture-backed AI startup.

• Industry Exposure: Potential to attend industry events, workshops, and contribute to thought leadership in the service intelligence and AI design space.

📝 Enhancement Note: The primary challenge is the foundational aspect of building the UX practice. Growth opportunities are significant, focusing on leadership, specialization in AI/enterprise design, and strategic influence within a scaling startup.

💡 Interview Preparation

Strategy Questions:

• "Describe your process for establishing a UX practice within an organization. What are the key components you would focus on first at Neuron7?" (Focus on process, standards, research infrastructure, team growth).

• "How would you balance the needs of enterprise users with the rapid iteration cycles of a startup? Provide an example of a trade-off you've managed." (Demonstrate pragmatic design thinking and stakeholder management).

Company & Culture Questions:

• "What excites you most about Neuron7's mission and product? How do you see your role contributing to our AI-first approach?" (Connect your passion to the company's vision).

• "How do you foster collaboration between design, product, and engineering? Describe a time you navigated a disagreement with an engineer or product manager." (Highlight your collaborative approach and conflict resolution skills).

Portfolio Presentation Strategy:

• Structure for Impact: Begin with a high-level overview of your career and design philosophy. For each case study, clearly state the problem and your role upfront.

• Process Visualization: Use diagrams, flowcharts, and annotated screenshots to visually communicate your end-to-end design process.

• Quantify Impact: Whenever possible, present metrics or qualitative feedback that demonstrate the success of your designs (e.g., increased user engagement, reduced task completion time, improved satisfaction scores).

• Highlight "Lead" Aspects: For this role, emphasize any experience in establishing design standards, mentoring, or influencing product strategy. Showcase your ability to build and lead.

• Anticipate Questions: Be ready to discuss the "why" behind your design decisions, the trade-offs you made, and how you would apply your learnings to Neuron7's specific context.

📝 Enhancement Note: Interview preparation should focus on demonstrating both strong design craft and strategic leadership. Candidates need to articulate their vision for building a UX practice, their experience with enterprise/AI products, and their collaborative approach.

📌 Application Steps

To apply for this Lead Product Designer position at Neuron 7:

• Submit your application through the provided Lever application link.

• Customize Your Resume: Tailor your resume to highlight your 10+ years of experience in UX design, specifically focusing on enterprise SaaS, AI products, and your leadership capabilities in establishing design practices. Use keywords from the job description.

• Prepare Your Portfolio: Curate 3-4 of your most impactful case studies, emphasizing end-to-end design processes, user research, collaboration, and measurable results. Ensure your portfolio clearly demonstrates your ability to design for complex enterprise platforms and your vision for building a UX function.

• Research Neuron 7: Understand their product (Service Resolution Intelligence), their AI-first approach, and their target market. Familiarize yourself with their company culture and values.

• Practice Your Pitch: Be ready to articulate your design philosophy, your approach to building a UX practice, and how your skills align with Neuron 7's needs during interviews. Practice presenting your portfolio and discussing your design decisions concisely and impactfully.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.