UX/UI Designer - Staff - EY GDS Spain - Hybrid

📍 Job Overview

Job Title: UX/UI Designer - Staff

Company: EY

Location: Málaga, Spain

Job Type: Full-Time

Category: Design / User Experience

Date Posted: 2025-09-27

Experience Level: Mid-Senior Level (3-5 years)

Remote Status: Hybrid

🚀 Role Summary

• This role focuses on contributing to the creation of intuitive and engaging user experiences across various digital platforms within EY's Global Delivery Services (GDS) Spain.

• It involves close collaboration with cross-functional teams to translate complex business requirements into effective and user-centered design solutions.

• A key aspect is the application of a data-driven design mindset, leveraging user research and analytics to inform every design decision.

• The position requires proficiency in industry-standard design and prototyping tools, with a strong emphasis on Figma, and adherence to brand guidelines and accessibility standards.

📝 Enhancement Note: While the job title is UX/UI Designer, the "Staff" designation and the mention of supporting "clients ensuring the stability of global companies through best-in-class solutions, automation and innovation" suggests a role with significant responsibility and potential for impact, likely involving complex projects and a degree of autonomy within the design team. The emphasis on GDS Spain indicates a focus on delivering services to internal or external clients through a centralized hub.

📈 Primary Responsibilities

• Support the end-to-end design process for digital products and services, from conceptualization to final implementation.

• Develop wireframes, user flows, interactive prototypes, and high-fidelity UI designs that effectively communicate design concepts and user interactions.

• Collaborate closely with product managers, developers, business analysts, and other stakeholders to gather requirements, define user needs, and ensure design solutions meet business objectives.

• Conduct user research, usability testing, and stakeholder interviews to gather insights and validate design decisions.

• Create and maintain design documentation, including style guides, design specifications, and component libraries, ensuring consistency and adherence to brand guidelines.

• Advocate for user-centered design principles and best practices, ensuring that designs are intuitive, accessible, and meet usability standards.

• Contribute to the evolution and maintenance of design systems, promoting consistency and efficiency across multiple projects.

• Participate actively in Agile ceremonies, providing design expertise and feedback throughout the development lifecycle.

📝 Enhancement Note: The core responsibilities are detailed to reflect a typical UX/UI Staff role, emphasizing collaboration, design process, and user advocacy. The mention of "best-in-class solutions, automation and innovation" implies that the role may also involve contributing to the design of internal tools or platforms that drive efficiency within EY.

🎓 Skills & Qualifications

Education:

Experience:

• Minimum of 3 years of professional experience in UX/UI design roles, with a proven track record of delivering successful digital products.

• Demonstrated experience in creating user-centered designs, from concept to execution, for web and mobile applications.

Required Skills:

• UX/UI Design Proficiency: Strong understanding and practical application of UX/UI design principles, user-centered design methodologies, and interaction design.

• Tool Expertise: Advanced proficiency in design and prototyping tools, with a specific emphasis on Figma. Experience with other tools like Sketch, Adobe Creative Suite, or InVision is beneficial.

• Wireframing & Prototyping: Ability to create detailed wireframes, user flows, and interactive prototypes to effectively communicate design ideas and user journeys.

• Collaboration & Communication: Excellent verbal and written communication skills, with the ability to articulate design decisions clearly and persuasively to diverse stakeholders. Strong collaboration skills for effective teamwork.

• User-Centered Mindset: Passion for understanding user needs and translating them into intuitive and effective design solutions.

• Data-Driven Design: Ability to interpret and utilize user research data, analytics, and feedback to inform design choices and iterate on solutions.

• Language Fluency: Fluency in Italian and proficiency in English are essential for communication within the team and with clients/stakeholders.

Preferred Skills:

• Spanish Language Skills: Good understanding of Spanish is advantageous for local collaboration and integration within the Spanish office.

• Design Systems: Experience in creating, maintaining, and utilizing design systems and component libraries to ensure brand consistency and design efficiency.

• User Research Methodologies: Familiarity with various user research techniques, including user interviews, surveys, card sorting, and usability testing.

• Consulting/International Experience: Previous experience in a consulting environment or working with distributed international teams.

• Agile Environments: Hands-on experience working in Agile/Scrum development frameworks.

• Responsive Design & Accessibility: Solid understanding of responsive design principles, WCAG accessibility guidelines, and best practices for inclusive design.

📝 Enhancement Note: The "Staff" designation implies a need for a solid foundation in core UX/UI skills, including a strong portfolio. The emphasis on Figma aligns with current industry trends. The language requirements are critical for this specific role within EY GDS Spain.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Case Studies: A comprehensive portfolio showcasing a minimum of 3-5 distinct projects that demonstrate your UX/UI design process, problem-solving skills, and impact. Each case study should clearly outline the problem, your role, the process followed, the solutions developed, and the measurable outcomes.

• User-Centered Design Focus: Evidence of applying user-centered design principles throughout the design lifecycle, including user research, persona development, journey mapping, and usability testing.

• Figma Proficiency: Examples showcasing your adeptness with Figma, including complex prototyping, component libraries, and collaborative design workflows.

• Visual Design & Interaction: High-fidelity mockups and interactive prototypes that highlight your visual design skills, attention to detail, and understanding of effective user interface patterns and micro-interactions.

• Problem-Solving & Impact: Clear articulation of how your designs solved specific user or business problems, supported by quantitative (e.g., conversion rate improvements, task completion times) or qualitative (e.g., user feedback, heuristic evaluations) evidence of success.

Process Documentation:

• Design Process Clarity: Your portfolio should implicitly or explicitly demonstrate a well-defined design process, including stages like discovery, ideation, prototyping, testing, and iteration.

• Collaboration Evidence: Showcase how you collaborated with developers, product managers, and other stakeholders, illustrating your ability to integrate feedback and work effectively in a team environment.

• System Thinking: Examples demonstrating an understanding of how designs integrate within larger systems, including considerations for scalability, maintainability, and consistency, potentially through design system contributions.

📝 Enhancement Note: For a Staff-level designer, the portfolio is crucial. It needs to go beyond just showcasing aesthetics and delve into the strategic thinking, user empathy, and problem-solving capabilities that lead to impactful design solutions. Demonstrating experience with design systems and collaboration in an Agile context is highly valued.

💵 Compensation & Benefits

Salary Range:

Benefits:

• Comprehensive Health Insurance: Medical, dental, and vision coverage.

• Retirement Savings Plan: Contributions or matching programs for long-term financial security.

• Professional Development: Access to EY's extensive learning and development resources, including training programs, certifications, and workshops to enhance UX/UI skills and broaden business acumen.

• Hybrid Work Model: Flexibility to balance work from home and in-office collaboration, promoting work-life integration.

• Employee Assistance Program (EAP): Confidential support services for personal and professional challenges.

• Paid Time Off: Generous annual leave, public holidays, and potential for additional paid time off.

• Global Mobility Opportunities: Potential for international assignments or exposure to global projects.

• EY Perks Program: Discounts on various services and products.

Working Hours:

• Standard full-time working hours are typically 40 hours per week. The hybrid model offers flexibility in scheduling, allowing for a balance between structured workdays and personal commitments. Specific in-office days will be determined by team needs and project requirements.

📝 Enhancement Note: Salary is estimated based on general market data for UX/UI Designers in Spain at a Staff level, factoring in the required language skills and the reputation of a large professional services firm like EY. Benefits are standard for large multinational corporations and tailored to appeal to professionals seeking growth and work-life balance.

🎯 Team & Company Context

🏢 Company Culture

Industry: Professional Services / Consulting (specifically within IT and Digital Transformation services).

Company Size: EY is a global leader with over 300,000 employees worldwide, making it one of the largest professional services networks. EY GDS Spain itself employs over 850 people, indicating a significant and established operation.

Founded: Ernst & Young was founded in 1989 through the merger of Ernst & Whinney and Arthur Young. The company has a long history of providing assurance, tax, transaction, and advisory services.

Team Structure:

• Operations Team: The role is part of EY GDS (Global Delivery Services) Spain, which functions as a hub for delivering services to clients globally. The UX/UI design team likely operates within a broader digital or technology services division, collaborating closely with project managers, developers, and business consultants.

• Reporting Structure: A Staff UX/UI Designer typically reports to a Design Lead, UX Manager, or Head of Digital Design within EY GDS Spain. They will work on projects assigned by project managers or team leads.

• Cross-functional Collaboration: The nature of consulting means extensive collaboration with diverse teams across service lines (e.g., Technology, Strategy, Business Transformation) and geographies. This role will involve working with internal EY teams and potentially client teams.

Methodology:

• Data-Driven Approach: EY emphasizes a data-driven approach to problem-solving and client service. This translates to a design process that relies on user research, analytics, and measurable outcomes.

• Agile & Lean Principles: Many projects within EY leverage Agile methodologies for iterative development and rapid deployment, requiring designers to be adaptable and responsive.

• Client-Centric Solutions: The core of EY's business is delivering value to clients, meaning design solutions must be aligned with client business objectives and deliver tangible results.

Company Website: https://www.ey.com/ and https://careers.ey.com/

📝 Enhancement Note: Understanding EY as a global professional services firm is key. EY GDS specifically focuses on delivering services efficiently from global hubs. The culture will likely be professional, client-focused, and oriented towards continuous learning and development, with a structured approach to project delivery.

📈 Career & Growth Analysis

Operations Career Level: Staff UX/UI Designer. This level signifies a competent professional who can work independently on moderately complex tasks and contribute significantly to team projects. They are expected to mentor junior designers and take ownership of design initiatives. This is a mid-to-senior level role, often a stepping stone to Senior Designer or specialized UX roles.

Reporting Structure: The designer will report to a Design Lead or Manager within the EY GDS Spain digital services unit. They will collaborate closely with Project Managers, Product Owners, Developers, and Business Analysts on various client-facing or internal projects. The structure is likely matrixed, common in consulting environments.

Operations Impact: UX/UI designers at EY GDS Spain play a crucial role in shaping the digital experiences of EY's clients and the internal tools that drive operational efficiency. Their impact is measured by the usability, effectiveness, and adoption of the digital solutions they design, ultimately contributing to client satisfaction, project success, and EY's reputation for innovation and quality. By improving user experiences, they can directly influence client engagement, productivity, and the successful delivery of EY's services.

Growth Opportunities:

• Skill Specialization: Opportunities to deepen expertise in specific areas of UX/UI, such as user research, interaction design, information architecture, or design systems.

• Leadership Development: Progression to Senior UX/UI Designer, Design Lead, or Managerial roles, involving team leadership, project strategy, and client relationship management.

• Cross-Functional Expertise: Gaining exposure to various EY service lines (e.g., Strategy, Technology, Data Analytics) and developing a broader understanding of business challenges, enabling more holistic solution design.

• Global Exposure: Potential to work on international projects, collaborate with global teams, and gain experience with diverse client industries and markets.

• Continuous Learning: Access to EY's extensive internal training programs, external certifications, and industry conferences to stay abreast of the latest design trends and technologies.

📝 Enhancement Note: The "Staff" level implies a trajectory for growth. EY's global presence offers significant opportunities for varied project experience and career advancement, both within design and into broader consulting or management roles.

🌐 Work Environment

Office Type: EY GDS Spain operates a hybrid work model. This means the office environment is designed for collaboration, meetings, and focused work, but also supports remote work. Expect modern office spaces equipped for hybrid collaboration, including meeting rooms with video conferencing facilities.

Office Location(s): The primary office is located in Málaga, specifically within the Málaga Technology Park, a hub for innovation and technology companies. This location offers a dynamic and connected working environment.

Workspace Context:

• Collaborative Spaces: Offices are likely equipped with open-plan areas, meeting rooms, breakout zones, and quiet spaces to cater to different work styles and project needs. This fosters spontaneous interactions and planned teamwork.

• Technology-Enabled: Expect access to high-speed internet, modern workstations, and the necessary software and hardware for design work, including access to EY's internal digital tools and platforms.

• Team Interaction: Regular team meetings, design critiques, and cross-functional project sessions will be part of the daily routine, encouraging knowledge sharing and collective problem-solving.

Work Schedule: The hybrid arrangement allows for flexibility. While standard working hours might be 40 hours per week, the specific balance between remote and in-office work can be adjusted based on project demands and personal needs, within company policy. This flexibility is beneficial for managing design workflows and ensuring availability for both remote collaboration and in-person meetings.

📝 Enhancement Note: The hybrid nature of the role and the location in a technology park suggest a modern, dynamic work environment that balances flexibility with the need for in-person collaboration typical of consulting.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A recruiter or hiring manager will review your application and CV, focusing on your qualifications, experience, and language proficiency.

• Technical Interview (Design Challenge/Portfolio Review): This is a critical stage. You will likely be asked to present your portfolio, discussing your process, problem-solving approach, and the impact of your designs. A practical design exercise or case study, potentially completed beforehand or during the interview, may be used to assess your skills in Figma and your ability to apply UX/UI principles to a specific problem.

• Behavioral/Cultural Fit Interview: Questions will assess your soft skills, such as collaboration, communication, problem-solving, adaptability, and how well you align with EY's values and culture. You may be asked about your experience working in teams, handling challenges, and your approach to continuous learning.

• Final Interview: This may involve a discussion with a senior leader or hiring manager to confirm your fit for the role and discuss career aspirations.

Portfolio Review Tips:

• Storytelling: Structure your portfolio around compelling narratives for each project. Clearly define the problem, your role, your process, the solutions you designed, and the tangible results achieved.

• Process Over Polish: While polished visuals are important, emphasize your design process, your rationale behind decisions, and how you leveraged user research and data. Show your thinking, not just the final output.

• Figma Focus: Be prepared to discuss your Figma workflow, any custom components or plugins you've used, and how you've leveraged its collaborative features.

• Quantify Impact: Wherever possible, use metrics and data to demonstrate the success of your designs (e.g., increased conversion rates, reduced task completion time, improved user satisfaction scores).

• Tailor to EY: Research EY's services, client base, and design aesthetic. If possible, include projects that align with consulting or enterprise-level solutions. Highlight your experience with complex systems and stakeholder management.

• Conciseness: Be prepared to present your portfolio efficiently, focusing on the most relevant projects and key takeaways.

Challenge Preparation:

• Design Exercise: If a design exercise is given, ensure you understand the brief thoroughly. Focus on a structured approach: define the problem, identify key user needs, brainstorm solutions, create a prototype (even low-fidelity if time is limited), and articulate your rationale.

• Time Management: Practice working under time constraints. For timed exercises, prioritize core elements and clearly communicate any assumptions made.

• Stakeholder Communication: Be ready to explain your design decisions and trade-offs, demonstrating how you would communicate with various stakeholders (developers, product managers, clients).

📝 Enhancement Note: The interview process for a consulting firm like EY will be rigorous, with a strong emphasis on portfolio presentation and the ability to articulate design strategy and impact. Candidates should prepare to demonstrate not just design skills but also business acumen and collaborative capabilities.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Essential for UI design, prototyping, collaboration, and potentially design system management. Expect to use it extensively for wireframing, mockups, and interactive prototypes.

• Prototyping Tools: Beyond Figma, familiarity with tools like InVision, Adobe XD, or similar for advanced prototyping and user testing.

• Design & Graphics Software: Proficiency in Adobe Creative Suite (Photoshop, Illustrator) for asset creation, image editing, and visual design elements.

Analytics & Reporting:

• User Analytics Platforms: Familiarity with tools like Google Analytics, Adobe Analytics, or similar to interpret user behavior data and inform design decisions.

• Heatmap & Session Recording Tools: Experience with tools such as Hotjar or FullStory to understand user interactions on digital platforms.

• Data Visualization Tools: Basic understanding of how to interpret data presented in dashboards (e.g., Tableau, Power BI) to gather insights.

CRM & Automation:

• CRM Systems: While not a primary design tool, understanding how UX/UI designs integrate with CRM platforms (e.g., Salesforce) to support sales and customer service processes can be beneficial.

• Project Management Tools: Experience with Agile project management software like Jira, Asana, or Trello for task tracking, sprint planning, and collaboration with development teams.

• Collaboration Platforms: Proficiency in communication and collaboration tools such as Microsoft Teams, Slack, and Confluence for team communication, documentation, and knowledge sharing.

📝 Enhancement Note: The emphasis on Figma is paramount. The inclusion of analytics and project management tools highlights the data-driven and Agile nature of design work within a consulting environment.

👥 Team Culture & Values

Operations Values:

• Integrity First: Upholding the highest standards of ethics and professionalism in all interactions and design decisions.

• Empathy & Collaboration: Demonstrating genuine understanding of user needs and fostering a collaborative environment where diverse perspectives are valued and contribute to better outcomes.

• Excellence & Innovation: Striving for the highest quality in design work, continuously seeking innovative solutions to complex problems, and embracing new technologies and methodologies.

• Data-Driven Decision Making: Valuing and utilizing data from user research, analytics, and performance metrics to guide design strategy and measure impact.

• Client Focus: Maintaining a strong focus on delivering value and exceptional experiences to EY's clients through thoughtfully designed solutions.

Collaboration Style:

• Cross-Functional Integration: Actively engaging with developers, product managers, business analysts, and consultants to ensure designs are technically feasible, strategically aligned, and meet business objectives.

• Constructive Feedback Culture: Participating in design critiques and providing/receiving constructive feedback to continuously improve design quality and team output.

• Knowledge Sharing: Proactively sharing insights, best practices, and learnings with the wider design and GDS Spain teams through presentations, documentation, or informal discussions.

• Agile Teamwork: Working seamlessly within Agile teams, embracing iterative development cycles, and adapting designs based on feedback and evolving requirements.

📝 Enhancement Note: EY's core values are likely to permeate the GDS Spain culture. The emphasis will be on professionalism, client service, continuous improvement, and collaborative problem-solving, all within a structured, global framework.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Stakeholder Needs: Navigating diverse stakeholder expectations and priorities to arrive at optimal design solutions that satisfy business objectives, technical constraints, and user needs.

• Global Design Consistency: Ensuring design consistency and adherence to brand guidelines across a wide range of projects and potentially different client contexts, while allowing for necessary localization.

• Rapidly Evolving Technology: Keeping pace with advancements in design tools, methodologies, and digital technologies to maintain a competitive edge and deliver innovative solutions.

• Integrating Complex Requirements: Translating intricate business logic and technical specifications into intuitive and user-friendly interfaces, particularly for enterprise-level solutions.

Learning & Development Opportunities:

• Advanced UX/UI Training: Access to specialized courses and workshops on topics such as advanced interaction design, UX research, accessibility standards, and design system management.

• Industry Certifications: Opportunities to pursue recognized certifications in UX/UI design, Agile methodologies, or specific software tools.

• Mentorship Programs: Participation in EY's mentorship programs to receive guidance from experienced professionals and develop leadership skills.

• Exposure to Diverse Projects: Working on a variety of client projects across different industries can broaden your understanding of business challenges and design applications.

• Leadership Track: Developing skills in team leadership, project management, and client advisory for potential progression into senior design or management roles.

📝 Enhancement Note: The challenges reflect the dynamic and complex nature of consulting work. The growth opportunities highlight EY's commitment to employee development and career progression, particularly within specialized fields like UX/UI design.

💡 Interview Preparation

Strategy Questions:

• "Describe a complex UX/UI challenge you faced and how you approached it. What was the outcome?" (Focus on your process, problem-solving, and ability to articulate trade-offs.)

• "How do you incorporate user research and data into your design process? Can you provide an example?" (Demonstrate your data-driven mindset and user-centric approach.)

• "How do you collaborate with developers and product managers to ensure successful implementation of your designs?" (Highlight communication skills, understanding of development constraints, and teamwork.)

Company & Culture Questions:

• "Why are you interested in EY and specifically EY GDS Spain?" (Research EY's values, recent projects, and the GDS model. Connect your aspirations to their mission.)

• "How do you stay updated on the latest UX/UI trends and technologies?" (Show your commitment to continuous learning and professional development.)

• "Describe a time you had to adapt your design approach due to changing project requirements or feedback." (Assess your flexibility, problem-solving, and resilience.)

Portfolio Presentation Strategy:

• Start with the "Why": For each case study, clearly articulate the business problem or user need that initiated the project.

• Showcase Your Process: Walk through your steps: research, ideation, wireframing, prototyping, testing, and iteration. Explain why you made certain decisions at each stage.

• Highlight Figma Usage: Specifically point out how you used Figma for collaboration, complex prototyping, or creating reusable components/design systems.

• Quantify Impact with Data: Present metrics (e.g., conversion improvements, user satisfaction scores) to demonstrate the tangible value of your designs. If quantitative data is unavailable, use qualitative feedback or heuristic evaluation results.

• Be Concise and Engaging: Practice your presentation to fit within the allotted time. Use clear visuals and compelling storytelling. Be prepared for follow-up questions.

📝 Enhancement Note: Preparation should focus on demonstrating a strong understanding of UX/UI principles, proficiency with Figma, a data-driven and user-centered approach, and the ability to collaborate effectively within a consulting framework. The language requirements are critical and should be confidently demonstrated.

📌 Application Steps

To apply for this UX/UI Designer position:

• Submit Your CV and Portfolio: Apply through the EY careers portal. Ensure your CV is in English and highlights your relevant experience, skills, and language proficiency. Your portfolio is crucial; ensure it is easily accessible (e.g., via a link) and showcases your best work, particularly demonstrating Figma proficiency and a strong design process.

• Tailor Your CV: Customize your CV to emphasize keywords from the job description, such as "UX/UI Design," "Figma," "prototyping," "user-centered design," "collaboration," "Agile," and your language skills (Italian and English).

• Prepare Your Portfolio Presentation: Select 3-5 of your most impactful projects. For each, prepare a concise story covering the problem, your role, process, solutions, and results. Be ready to articulate your design decisions and your Figma workflow.

• Research EY and GDS: Understand EY's core values, its business in professional services, and the specific role of Global Delivery Services (GDS). Familiarize yourself with their approach to digital transformation and client solutions.

• Practice Interview Responses: Prepare for behavioral and technical questions, focusing on providing specific examples from your experience that align with the role's requirements and EY's culture. Rehearse your portfolio presentation.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and industry-standard assumptions for a UX/UI Designer role at EY GDS Spain. All details should be verified directly with the hiring organization before making application decisions.