UX/UI Designer

📍 Job Overview

Job Title: UX/UI Designer

Company: The Citco Group Limited

Location: Cork, Munster, Ireland

Job Type: Full time

Category: Design / User Experience

Date Posted: March 6, 2026

Experience Level: Mid-level (3-5 years)

Remote Status: On-site

🚀 Role Summary

• This role is a critical part of the global Design group, contributing to the development of world-class software solutions within the alternative investment and financial services sectors.

• The UX/UI Designer will be responsible for the end-to-end design process, from conceptualization and prototyping to delivering detailed specifications for engineering teams.

• Key focus areas include integrating user feedback and business requirements to enhance user experience and advocating for design-centered improvements across products.

• This position offers an opportunity to work with a dynamic, cross-functional team and influence the direction of innovative technology solutions.

📝 Enhancement Note: This role is specifically within Citco's technology innovation arm, focusing on software solutions for financial services. The UX/UI Designer will be instrumental in translating complex business needs into intuitive and efficient user interfaces for their proprietary platforms. The position requires a strong understanding of both user-centered design principles and the nuances of the financial services industry.

📈 Primary Responsibilities

• Deliver comprehensive UX activities, including the creation of wireframes, service blueprints, and high-fidelity prototypes to visualize user flows and interface designs.

• Integrate user feedback gathered from research and usability testing, alongside critical business requirements, into ongoing design specifications and product development cycles.

• Collaborate closely with cross-functional stakeholders, including engineers and product managers, to ensure the delivery of elegant and effective user experience designs that meet business objectives.

• Actively advocate for the prioritization of design-centered changes, refinements, and improvements to enhance the overall user experience of Citco's software products.

• Participate in upstream design processes, contributing to the strategic direction of product development by identifying opportunities for user experience enhancement.

• Translate complex problems into clear, actionable design solutions, moving from conceptual stages to detailed design specifications.

📝 Enhancement Note: The responsibilities highlight a hands-on role involving the full spectrum of UX/UI design deliverables. The emphasis on "upstream design processes" suggests involvement in early-stage product strategy, while "advocate prioritization" indicates a need for strong influencing and communication skills to champion design initiatives within the product development lifecycle.

🎓 Skills & Qualifications

Education:

Experience:

Required Skills:

• Proficient in core UX fundamentals, including user research, creating wireframes, mockups, various stages of prototyping (low to high-fidelity), and conducting usability testing.

• Experience in effectively integrating user feedback and translating complex business requirements into actionable design specifications.

• Demonstrated ability to collaborate effectively with cross-functional teams, including engineers, product managers, and business stakeholders, to achieve shared design goals.

• Strong systems thinking capabilities, enabling the ability to understand and design for complex interconnected systems.

• Excellent visual design skills, with a keen eye for aesthetics, layout, and typography that aligns with user experience best practices.

• Proven analytical and problem-solving skills, with the capacity to approach design challenges systematically and develop effective solutions.

Preferred Skills:

• Experience in the usage and contribution to design systems to ensure coherent and scalable design practices across multiple products.

• Experience with user research methodologies such as interviews, surveys, and analysis of user data (e.g., analytics).

• Familiarity with banking, trading, or accounting products, providing context for financial services industry-specific design challenges.

📝 Enhancement Note: The requirements emphasize a blend of technical design skills, collaborative abilities, and a strategic mindset. The "3-5 years" experience level suggests a mid-level role, requiring a solid foundation in UX/UI principles and practical application. The inclusion of "systems thinker" and "design systems" points towards a need for candidates who can contribute to scalable and integrated design solutions.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio is mandatory, showcasing a minimum of 3-5 years of UX/UI design work, demonstrating a clear progression through the design process.

• Portfolio pieces should clearly illustrate your involvement in user research, wireframing, prototyping (low to high-fidelity), and the final UI specifications delivered to engineering.

• Include examples demonstrating how you have integrated user feedback and business requirements into your design solutions.

• Showcase your experience with design systems, providing examples of how you have utilized or contributed to them for consistency and scalability.

Process Documentation:

• For each project in your portfolio, outline the discovery and research phase, including methodologies used (e.g., user interviews, competitive analysis, heuristic evaluations).

• Detail the iterative design process, explaining how you moved from initial concepts to refined wireframes and prototypes, and how feedback was incorporated.

• Provide clear examples of high-fidelity mockups and prototypes, articulating the design decisions made and their rationale.

• Explain the handover process to engineering, including the types of documentation and specifications provided to ensure accurate implementation.

📝 Enhancement Note: Given the role's focus on delivering detailed specifications and advocating for design, the portfolio is crucial. It should not just display final designs but also the thought process, methodologies, and collaboration involved. The emphasis on "service blueprints" and "high-fidelity prototypes" suggests a need for candidates who can translate complex service interactions and detailed UI elements into tangible design artifacts.

💵 Compensation & Benefits

Salary Range:

Benefits:

• Comprehensive health and wellness programs.

• Generous paid time off and holiday allowance.

• Opportunities for professional development, including access to training and education support.

• Flexible working arrangements to promote work-life balance.

• Pension scheme and life assurance.

Working Hours:

• Standard full-time working hours, typically around 40 hours per week.

• While the role is on-site, the company mentions "flexible working arrangements," which may offer some degree of adaptability in scheduling, subject to team and business needs.

📝 Enhancement Note: The salary range is an estimation and may vary based on the candidate's specific qualifications and the company's compensation structure. The benefits listed are typical for a company of Citco's size and global presence; specific details for Cork can be confirmed during the interview process.

🎯 Team & Company Context

🏢 Company Culture

Industry: Financial Services (specifically Fund Services, Corporate Governance, and related Asset Services) with a strong focus on Technology and Software Solutions.

Company Size: Citco is a large, global organization with staff across over 80 offices worldwide, indicating a significant corporate structure and a vast operational footprint.

Founded: While the founding date isn't explicitly stated in the provided text, Citco is a well-established leader in its field, suggesting a history of stability and growth.

Team Structure:

• The UX/UI Designer will join a global Design group, working within a specialized team focused on software solutions and innovation.

• This role reports to the EMEA Design Manager based in London, indicating a distributed management structure.

Methodology:

• Citco emphasizes investing heavily in technology innovation to ensure clients receive award-winning products.

• The Design group plays a crucial role in upstream design processes, meaning they are involved early in the product development lifecycle.

• A user-centered design approach is central, with a focus on delivering elegant user experience designs.

• The company values diversity and encourages applications from candidates of all backgrounds, with accommodations available for individuals with disabilities.

Company Website: www.citco.com

📝 Enhancement Note: Citco's positioning as a global leader in financial services, coupled with its significant investment in technology and innovation, suggests a professional, results-oriented, and globally-minded work environment. The emphasis on a "global Design group" indicates a collaborative international team structure.

📈 Career & Growth Analysis

Operations Career Level: This UX/UI Designer position is positioned as a mid-level role, requiring 3-5 years of experience. It involves executing design tasks, integrating feedback, and collaborating with various teams, suggesting a focus on delivering high-quality design outputs and contributing to product improvement.

Reporting Structure: The role reports to the EMEA Design Manager in London, indicating a clear line of reporting within the Design function. This structure allows for guidance and oversight from senior design leadership while fostering autonomy in daily tasks.

Operations Impact: The UX/UI Designer's work directly impacts the usability, efficiency, and overall client experience of Citco's software solutions. By creating intuitive interfaces and advocating for user-centered design, this role contributes to client satisfaction, operational efficiency for users, and the competitive edge of Citco's technology offerings in the financial services market.

Growth Opportunities:

• Skill Specialization: Opportunity to deepen expertise in specific UX/UI areas, such as advanced prototyping, user research methodologies, or design system architecture.

• Leadership Potential: With proven success and experience, potential to move into senior design roles, lead design initiatives, or mentor junior designers.

• Cross-functional Exposure: Exposure to various business lines and product development cycles within the financial services sector, broadening understanding of the industry.

• International Collaboration: Working with a global team offers opportunities to learn from diverse perspectives and contribute to international projects.

• Training & Development: Access to training and education support provided by Citco can facilitate continuous learning and skill enhancement.

📝 Enhancement Note: The role offers a solid foundation for career growth within the UX/UI design field, particularly within the specialized domain of financial technology. The emphasis on cross-functional collaboration provides valuable exposure to business processes and product strategy.

🌐 Work Environment

Office Type: The role is based in Cork, Ireland, at Tellengana House, Blackrock Road. As an on-site position, it implies a traditional office environment conducive to collaboration and focused work.

Office Location(s): The primary location is Cork, Ireland. The description also mentions potential international travel to other Citco locations, suggesting a global network of offices.

Workspace Context:

• The work environment is described as dynamic and cross-functional, requiring strong interpersonal and communication skills.

• Collaboration with engineers, product managers, and business stakeholders is a key aspect, suggesting an environment that values teamwork and open communication.

• The company's investment in technology innovation implies access to modern design tools and resources.

Work Schedule:

• Full-time employment, typically around 40 hours per week, is standard.

• While the role is on-site, the mention of "flexible working arrangements" suggests that Citco may offer some degree of flexibility in terms of start/end times or occasional hybrid work, subject to team and business needs. This flexibility can be beneficial for managing personal commitments while ensuring design deliverables are met.

📝 Enhancement Note: The on-site nature of the role in Cork is key, fostering in-person collaboration. The mention of potential international travel indicates opportunities for global engagement and exposure, which can be a significant draw for ambitious designers.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: HR or a recruiter will likely conduct an initial screening to assess basic qualifications, experience, and cultural fit.

• Portfolio Review: A dedicated session where candidates present their portfolio, walking through key projects, design process, and rationale. Be prepared to discuss your contributions, challenges, and outcomes.

• Technical/Design Interview: This may involve a design exercise or a deeper dive into UX/UI principles, problem-solving approaches, and technical skills. You might be asked to critique an existing interface or brainstorm solutions for a given scenario.

• Cross-functional Interviews: Meetings with product managers, engineers, and potentially other stakeholders to assess collaboration skills and ability to work within a team.

• Final Interview: Likely with the hiring manager (EMEA Design Manager) or a senior leader to discuss overall fit, career aspirations, and confirm details.

Portfolio Review Tips:

• Curate Strategically: Select 3-4 of your strongest projects that best align with the job description. Prioritize projects that showcase your experience with financial services or complex enterprise software if possible.

• Tell a Story: For each project, clearly articulate the problem, your role and responsibilities, the design process you followed (research, ideation, iteration, testing), the solutions you developed, and the impact of your work (quantifiable results are best).

• Highlight Process: Don't just show final screens. Emphasize your thought process, the challenges you faced, and how you overcame them. Show wireframes, user flows, and prototypes to illustrate your journey.

• Be Specific: Clearly define your individual contributions, especially if working on a team project. Use "I" when describing your actions and "we" when discussing team efforts.

• Prepare for Questions: Anticipate questions about your design decisions, how you handle feedback, your collaboration style, and how you approach complex problems.

Challenge Preparation:

• Design Exercise: Be prepared for a take-home assignment or an in-interview design challenge. This could involve designing a new feature, improving an existing interface, or solving a specific user problem.

• Focus on Process: Even for a short exercise, demonstrate your design thinking. Start by defining the problem, outlining assumptions, and then proceeding with sketching, wireframing, or prototyping.

• Time Management: If it's an in-interview challenge, manage your time effectively. Prioritize the core aspects of the design problem.

• Presentation: Practice presenting your solution concisely and clearly, highlighting your rationale and key design decisions.

📝 Enhancement Note: The emphasis on portfolio presentation and potential design challenges suggests that Citco values a candidate's ability to not only design but also to articulate their process and justify their decisions effectively. Demonstrating experience with enterprise software or financial domains will be highly advantageous.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Proficiency in industry-standard tools such as Figma, Sketch, Adobe XD, InVision, or similar for wireframing, UI design, and interactive prototyping. Figma is increasingly becoming a go-to for its collaborative features.

• User Research & Testing: Experience with tools for conducting user interviews, surveys, and usability testing (e.g., UserTesting.com, Maze, Lookback).

• Collaboration & Project Management: Familiarity with tools like Jira, Confluence, Asana, or Trello for managing design tasks, collaborating with engineering, and documenting processes.

Analytics & Reporting:

CRM & Automation:

• Not directly applicable to this UX/UI role, but awareness of how design impacts CRM or other business automation tools might be helpful in understanding the broader business context.

📝 Enhancement Note: The core requirement will be proficiency in leading design and prototyping tools. Given the collaborative nature of the role and Citco's global presence, tools that facilitate remote collaboration and version control (like Figma) are highly probable. Experience with design systems and their underlying tools/platforms is also a strong plus.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A fundamental value, ensuring that all design decisions are driven by user needs and behaviors. This translates to a commitment to user research and usability testing.

• Innovation: Citco invests heavily in technology innovation, suggesting a culture that encourages creative thinking and the exploration of new design solutions.

• Collaboration: The role emphasizes working with cross-functional teams, indicating a value placed on teamwork, open communication, and shared problem-solving.

• Excellence & Quality: Delivering "award-winning products" and "elegant user experience designs" points to a high standard of work and a dedication to quality output.

• Professionalism & Integrity: As a global leader in financial services, a strong emphasis on professionalism, reliability, and ethical conduct is expected.

Collaboration Style:

• Cross-Functional Integration: Expect a highly collaborative environment where designers work closely with product managers to define requirements and engineers to ensure feasibility and accurate implementation.

• Feedback-Driven: A culture that embraces constructive feedback from peers, stakeholders, and users to refine designs and improve outcomes.

• Agile Methodologies: Likely to operate within agile development frameworks, requiring iterative design cycles and close collaboration with development teams.

• Global Mindset: Given the global nature of the Design group, expect to interact with colleagues from diverse backgrounds and locations, requiring adaptable communication and understanding.

📝 Enhancement Note: The company values suggest a professional, forward-thinking, and collaborative culture. For a UX/UI Designer, demonstrating an ability to integrate into diverse teams and contribute to a shared vision for product excellence will be key to fitting into this environment.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing User Needs with Business Constraints: Navigating the complexities of financial services regulations, technical limitations, and business objectives while ensuring an optimal user experience.

• Working with Legacy Systems: Potentially needing to design for or integrate with existing systems that may have user interface limitations or require careful modernization strategies.

• Global Consistency: Ensuring design consistency across a global product suite while accommodating regional nuances or specific market needs.

• Influence and Advocacy: Effectively championing user-centered design principles and design-led changes within a potentially engineering or business-centric environment.

Learning & Development Opportunities:

• Deepen Financial Services Domain Knowledge: Gain expertise in the intricacies of fund services, trading, and accounting products, which can be a valuable specialization.

• Advanced UX/UI Techniques: Opportunities to learn and apply cutting-edge UX research methods, interaction design patterns, and prototyping tools.

• Design System Development: Contribute to or lead the evolution of Citco's design system, enhancing scalability and consistency across products.

• International Project Exposure: Participate in projects with global impact, collaborating with diverse teams and understanding international market requirements.

• Mentorship: Potential to be mentored by senior design leaders or to mentor junior designers as experience grows.

📝 Enhancement Note: The challenges highlight the typical complexities of enterprise-level design in a regulated industry. The growth opportunities are substantial, offering a path for specialization and leadership within a globally recognized financial technology company.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to balance conflicting user needs with business requirements. How did you approach it, and what was the outcome?" (Focus on your problem-solving process, negotiation skills, and ability to find solutions that satisfy multiple stakeholders.)

• "Walk us through a complex UX/UI project from your portfolio. What was the initial problem, your role, your process, the challenges, and the final impact?" (Be ready to articulate your entire design journey, focusing on your decision-making and contributions.)

• "How do you stay updated with the latest UX/UI trends and technologies? How do you incorporate them into your work?" (Show your commitment to continuous learning and your ability to apply new knowledge.)

Company & Culture Questions:

• "What do you know about Citco and its position in the financial services industry?" (Research Citco's services, market presence, and recent news. Show genuine interest.)

• "How do you approach collaboration with engineers and product managers? Can you give an example of a successful collaboration?" (Highlight your communication style, ability to build relationships, and understanding of cross-functional dynamics.)

• "What does 'user-centered design' mean to you, and how do you ensure it's at the forefront of your work?" (Connect your personal philosophy with practical application.)

Portfolio Presentation Strategy:

• Structure is Key: Have a clear narrative for each project: Problem Statement -> Your Role & Responsibilities -> Design Process (Research, Ideation, Iteration, Testing) -> Solutions -> Impact/Outcome.

• Visuals Matter: Use high-quality mockups, wireframes, and prototypes. Annotate key design decisions to explain your rationale.

• Focus on Impact: Quantify results whenever possible (e.g., "Increased task completion rate by X%", "Reduced user errors by Y%"). If direct metrics aren't available, articulate the qualitative improvements and business value.

• Be Concise: Respect the interviewer's time. Practice your presentation to fit within the allocated timeframe, leaving ample room for questions.

• Engage and Discuss: Treat it as a conversation, not a monologue. Encourage questions throughout and be prepared to dive deeper into specific aspects of your work.

📝 Enhancement Note: Expect a rigorous interview process focusing on both design craft and strategic thinking. The emphasis on portfolio presentation and problem-solving exercises indicates that Citco wants to see not just theoretical knowledge but practical application and the ability to communicate design effectively.

📌 Application Steps

To apply for this UX/UI Designer position:

• Submit Your Application: Navigate to the provided application link on Oracle Cloud and complete the online application form.

• Tailor Your Resume: Ensure your resume highlights your 3-5 years of UX/UI design experience, specific skills (wireframing, prototyping, user research, design systems), and any experience relevant to financial services. Use keywords from the job description.

• Prepare Your Portfolio: Assemble a strong portfolio showcasing 3-4 key projects. Focus on demonstrating your design process, problem-solving abilities, and impact. Be ready to present it clearly and concisely.

• Research Citco: Understand Citco's business, its role in the financial services industry, and its commitment to technology and innovation. This will help you tailor your responses and demonstrate genuine interest.

• Practice Interview Questions: Prepare answers to common UX/UI interview questions, focusing on behavioral examples, design rationale, and your collaboration style. Practice presenting your portfolio.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and industry-standard assumptions for a UX/UI Designer role within a financial services technology company. Candidates should verify all details, particularly regarding specific benefits, salary expectations, and the exact interview process, directly with The Citco Group Limited during their application and interview stages.