UX/UI Designer

📍 Job Overview

Job Title: UX/UI Designer

Company: Hyphen

Location: Lisbon, Portugal

Job Type: FULL_TIME

Category: UX/UI Design

Date Posted: December 12, 2025

Experience Level: Mid-Level (2-5 years)

Remote Status: Hybrid (On-site focus in Lisbon)

🚀 Role Summary

• Design and develop intuitive, engaging user interfaces for web and mobile applications within the accounting technology sector.

• Conduct comprehensive user research and usability testing to deeply understand user needs and behaviors, ensuring a user-centered design process.

• Collaborate cross-functionally with product managers, developers, and stakeholders to translate complex requirements into elegant and functional design solutions.

• Create detailed user personas, journey maps, wireframes, and high-fidelity prototypes to articulate design concepts and guide development.

• Iterate on designs based on user feedback and analytics, driving continuous improvement in user satisfaction and product efficiency.

📝 Enhancement Note: The job title "UX/UI Designer" at Hyphen, a company focused on accounting technology, indicates a role that bridges user experience strategy with visual interface design. Given the description, this role will require a strong understanding of user flows and interaction design, particularly for business applications where efficiency and clarity are paramount. The emphasis on "accounting tasks" suggests a need for designers who can simplify complex financial processes into user-friendly interfaces. The hybrid nature implies a need for strong self-management and communication skills, with a significant on-site presence expected for collaboration.

📈 Primary Responsibilities

• Partner with Product Managers and Engineering teams to define and refine user experience requirements for new features and existing products.

• Execute user research activities, including interviews, surveys, and usability testing, to gather actionable insights into user needs, pain points, and workflows.

• Develop comprehensive user personas and detailed user journey maps to represent target audiences and their interactions with the product.

• Create low-fidelity wireframes and high-fidelity interactive prototypes to effectively communicate design concepts, user flows, and interaction patterns.

• Translate approved wireframes and prototypes into polished visual designs, ensuring adherence to established brand guidelines and design system standards.

• Conduct iterative design reviews with stakeholders, incorporating feedback to enhance usability, functionality, and overall user satisfaction.

• Maintain and evolve Hyphen's design system, ensuring consistency and scalability across all digital products.

• Proactively identify opportunities for design improvements and innovation within the accounting software landscape.

📝 Enhancement Note: The responsibilities highlight a hands-on design role requiring end-to-end involvement in the product development lifecycle. The emphasis on "user personas and user journey maps" suggests a strategic approach to design, moving beyond just visual aesthetics to deeply understand the user's context. The mention of "design system standards" implies the need for a designer who can contribute to or maintain a consistent design language, crucial for enterprise software.

🎓 Skills & Qualifications

Education:

Experience:

• 2-5 years of proven professional experience as a UX/UI Designer, Product Designer, or similar role.

Required Skills:

• User Experience (UX) Design: Deep understanding of user-centered design principles, heuristics, and methodologies.

• User Interface (UI) Design: Strong visual design skills, including layout, typography, color theory, and iconography.

• Wireframing & Prototyping: Proficiency in creating low-fidelity wireframes and high-fidelity interactive prototypes using industry-standard tools.

• User Research & Usability Testing: Experience planning, conducting, and analyzing user research and testing sessions.

• Design Tools Proficiency: Expert-level command of design and prototyping software such as Figma, Sketch, Adobe XD, or similar.

• Collaboration & Communication: Excellent verbal and written communication skills, with the ability to articulate design rationale and influence stakeholders.

• Problem-Solving: Demonstrated ability to identify user needs and business requirements, translating them into effective design solutions.

Preferred Skills:

• Experience with design systems and component-based design.

• Familiarity with Agile development methodologies.

• Basic understanding of HTML, CSS, and JavaScript to better inform design decisions.

• Experience designing for both web and mobile platforms.

• Knowledge of accounting principles or experience in the FinTech industry.

📝 Enhancement Note: The experience level of "2-5 years" positions this role as a mid-level contributor, expected to work autonomously on design tasks while also being open to guidance. The emphasis on a portfolio showcasing "problem-solving abilities" signifies that employers will look for evidence of how designs addressed specific user challenges, not just aesthetic appeal. Proficiency in Figma, Sketch, or Adobe XD is a standard expectation for UX/UI roles, critical for portfolio review.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A curated online portfolio demonstrating a range of UX/UI design projects.

• Case studies that clearly articulate the problem, your role, the design process, key decisions, and the impact of your solutions.

• Emphasis on projects that showcase user research, wireframing, prototyping, and final visual design.

• Examples of how you've incorporated user feedback and data into design iterations.

Process Documentation:

• Ability to document design processes, user flows, and interaction specifications clearly.

• Experience in creating and maintaining design system documentation or style guides.

• Understanding of how design processes integrate with Agile development workflows.

📝 Enhancement Note: For a UX/UI Designer, the portfolio is paramount. It's not just about showcasing pretty interfaces, but about demonstrating a systematic approach to problem-solving. Candidates should prepare to walk through their design thinking, research methodologies, and the rationale behind their creative choices. For a role in accounting technology, showing how design simplifies complex workflows will be a significant advantage.

💵 Compensation & Benefits

Salary Range:

Benefits:

• Competitive salary and potential for performance-based bonuses.

• Comprehensive health insurance plan.

• Opportunities for professional development and continuous learning (e.g., courses, conferences).

• Paid time off and public holidays.

• Hybrid work model allowing for flexibility.

• Dynamic and collaborative work environment with a focus on innovation.

Working Hours:

• Standard full-time hours, typically 40 hours per week, with flexibility around start and end times.

• Hybrid work arrangement means a balance of on-site collaboration in Lisbon and remote workdays.

📝 Enhancement Note: Salary ranges for UX/UI Designers in Lisbon can vary significantly based on company size, industry, and specific skill set. The €30,000-€45,000 range is a general estimate for a mid-level professional. Benefits often include standard health coverage, paid time off, and professional development, which are crucial for retaining talent in the tech sector. The hybrid model is a key aspect of the work arrangement.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology, specifically FinTech/Accounting Software. Hyphen aims to modernize and simplify accounting processes through innovative digital solutions.

Company Size: Hyphen is likely a growing startup or scale-up, possibly ranging from 50-200 employees, indicated by the need for a dedicated UX/UI Designer and a collaborative, dynamic environment.

Founded: Specific founding date not provided, but the focus on revolutionizing accounting suggests a company with a forward-thinking vision, likely established within the last 5-10 years to be at the forefront of tech innovation in this space.

Team Structure:

• The UX/UI Designer will likely report to a Head of Product or a Lead Designer.

• They will be part of a cross-functional product team, working closely with Product Managers, Software Developers (front-end and back-end), and potentially QA testers.

Methodology:

• Agile Development: The team likely operates under Agile methodologies (Scrum or Kanban) to facilitate iterative development and quick feedback loops.

• User-Centered Design: A strong emphasis on user research, testing, and data-driven decision-making to ensure product-market fit and user satisfaction.

• Data Analysis: Utilization of analytics tools to track user behavior, identify friction points, and measure the impact of design changes.

• Iterative Design: A continuous cycle of design, testing, feedback, and refinement.

Company Website: [Hyphen Company Website URL - Placeholder as not provided]

📝 Enhancement Note: As a company focused on accounting technology, Hyphen likely values precision, efficiency, and user trust. The culture would probably be one of innovation, problem-solving, and a drive to simplify complex tasks. The "dynamic team environment" suggests a fast-paced, agile setting where collaboration and adaptability are key.

📈 Career & Growth Analysis

Operations Career Level: This UX/UI Designer role is positioned at a mid-level, requiring demonstrable experience and the ability to work with some autonomy. It's a crucial individual contributor role focused on product design execution and user advocacy.

Reporting Structure: The designer will likely report to a product lead or design manager, working within a product squad that includes engineers and product managers. This structure facilitates direct impact on product development.

Operations Impact: The UX/UI Designer's work directly influences user adoption, engagement, and satisfaction with Hyphen's accounting software. Effective design can reduce customer support load, increase client retention, and drive competitive advantage by making complex financial tasks more accessible and efficient.

Growth Opportunities:

• Senior UX/UI Designer: Progression to a senior role with increased responsibility for complex projects, mentorship of junior designers, and strategic design input.

• Lead UX/UI Designer/Design Manager: Opportunity to lead the design team, set design vision, and manage design operations as the company scales.

• Specialization: Potential to specialize in areas like user research, interaction design, or design systems.

• Product Strategy: Develop a deeper understanding of product strategy and contribute to product roadmap decisions.

📝 Enhancement Note: For a UX/UI designer, growth is often tied to increasing design complexity, leadership, and strategic influence. At Hyphen, this could mean moving from executing designs to defining design strategy and potentially leading a design function as the company expands its product offerings or user base.

🌐 Work Environment

Office Type: Hybrid work model, indicating a combination of on-site work at a physical office in Lisbon and remote workdays.

Office Location(s): Lisbon, Portugal. The specific office location will be provided upon inquiry or during the interview process.

Workspace Context:

• Collaborative Spaces: The office likely features collaborative areas, meeting rooms, and potentially dedicated workstations designed to foster teamwork and idea sharing among product teams.

• Tools & Technology: Access to standard design software and hardware, as well as company-provided communication and project management tools.

• Team Interaction: Regular face-to-face interaction with colleagues in Lisbon will be expected, facilitating spontaneous discussions and team cohesion.

Work Schedule: Standard 40-hour work week, with flexibility. The hybrid nature allows for careful planning of on-site days for collaborative activities and remote days for focused individual work.

📝 Enhancement Note: The hybrid nature of this role in Lisbon suggests a modern work environment that balances the benefits of in-person collaboration with the flexibility of remote work. For a UX/UI designer, this blend is often ideal, allowing for focused design sprints and deep work, interspersed with critical team brainstorming and feedback sessions.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A brief call with HR or a recruiter to assess basic qualifications, cultural fit, and salary expectations.

• Portfolio Review & Design Challenge: A session where candidates present their portfolio, discussing their process and impact. This may be followed by a practical design challenge (e.g., a small design task, a case study analysis) to evaluate problem-solving skills and design approach.

• Team Interviews: Interviews with Product Managers and Developers to assess collaboration skills, technical understanding, and ability to integrate into the team.

• Final Interview: A discussion with senior leadership (e.g., Head of Product, CEO) to evaluate strategic thinking, cultural alignment, and overall fit.

Portfolio Review Tips:

• Storytelling: Structure your portfolio case studies as narratives. Clearly define the problem, your role and approach, the challenges encountered, your design solutions, and the measurable outcomes.

• Process Over Polish: While polished visuals are important, emphasize your design process, research methodologies, and rationale. Show your thinking and how you arrived at your solutions.

• Relevance: Highlight projects that best demonstrate skills relevant to accounting technology – simplifying complex processes, improving efficiency, and ensuring data integrity.

• Quantify Impact: Where possible, use metrics to demonstrate the success of your designs (e.g., improved conversion rates, reduced task completion time, higher user satisfaction scores).

• Conciseness: Be prepared to walk through your portfolio efficiently, focusing on the most impactful and relevant projects.

Challenge Preparation:

• Understand the core business of Hyphen and the challenges faced by accounting professionals.

• Be ready to think through user flows for common accounting tasks (e.g., invoicing, expense tracking, reconciliation).

• Practice articulating your design decisions clearly and concisely, justifying them with user needs and business goals.

• Prepare questions about the company's design culture, existing design system, and product roadmap.

📝 Enhancement Note: The interview process for a UX/UI role heavily relies on the portfolio. Candidates should anticipate in-depth questions about their design decisions and problem-solving approach. A practical design challenge is common to assess on-the-spot thinking and design skills relevant to the company's domain.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Figma (highly probable, industry standard), Sketch, Adobe XD.

• User Research & Testing: Tools like UserTesting.com, Hotjar, Maze, or internal survey/interview tools.

• Collaboration & Project Management: Jira, Confluence, Asana, Trello, Slack.

Analytics & Reporting:

CRM & Automation:

• While not directly a designer's tool, understanding how CRM systems (e.g., Salesforce) or marketing automation platforms integrate with product usage might be beneficial for context.

📝 Enhancement Note: Proficiency in modern design and prototyping tools like Figma is essential. Experience with user research platforms and product analytics tools will be highly valued, as it shows an understanding of data-driven design and the ability to measure design impact. Familiarity with Agile project management tools like Jira is also common for designers working within development teams.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and serving user needs above all else.

• Innovation: A drive to create cutting-edge technology that simplifies complex processes.

• Collaboration: Fostering a team environment where ideas are shared openly and cross-functional teamwork is encouraged.

• Efficiency: Striving for streamlined processes and intuitive designs that save users time and effort.

• Data-Driven: Using insights from user research and analytics to inform design decisions.

Collaboration Style:

• Cross-functional Integration: Designers are expected to be active participants in product development sprints, working closely with engineers and product managers.

• Constructive Feedback: An open culture where feedback is given and received constructively to improve designs and processes.

• Knowledge Sharing: Encouraging the sharing of design best practices, industry trends, and learnings across the team.

📝 Enhancement Note: At a company like Hyphen, the design values will likely mirror a strong focus on problem-solving, efficiency, and user trust, given the nature of accounting software. Collaboration will be key, as designers need to work closely with technical and product teams to bring their visions to life.

⚡ Challenges & Growth Opportunities

Challenges:

• Simplifying Complexity: Translating the intricacies of accounting into user-friendly and intuitive interfaces for a diverse user base.

• Balancing User Needs and Business Goals: Ensuring designs meet user requirements while also aligning with Hyphen's strategic objectives and technical constraints.

• Fast-Paced Environment: Adapting to evolving product roadmaps and market demands in a dynamic startup/scale-up environment.

• Maintaining Design Consistency: Ensuring a cohesive user experience across all features and platforms as the product suite grows.

Learning & Development Opportunities:

• Advanced Design Techniques: Opportunities to deepen expertise in areas like micro-interactions, accessibility design, or advanced prototyping.

• Industry Trends: Staying abreast of the latest UX/UI trends, tools, and best practices through workshops, courses, and conferences.

• Product Strategy Involvement: Gaining exposure to product strategy and roadmap planning, contributing design insights to future product direction.

• Mentorship: Potential to be mentored by senior designers or product leaders, or to mentor junior designers as the team grows.

📝 Enhancement Note: The primary challenge for a UX/UI designer in accounting tech is making complex financial processes accessible. Growth opportunities will likely involve taking on more strategic design responsibilities and potentially moving into leadership roles as the company scales.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to simplify a complex process through design. What was your approach and what was the outcome?" (Focus on your problem-solving methodology, user research, and impact.)

• "How do you balance user needs with business requirements and technical constraints in your design process?" (Highlight your ability to compromise and find optimal solutions.)

Company & Culture Questions:

• "What interests you most about Hyphen and our mission to revolutionize accounting technology?" (Show you've researched the company and understand its value proposition.)

• "How do you approach collaboration with product managers and developers?" (Emphasize your communication skills and ability to work within a cross-functional team.)

Portfolio Presentation Strategy:

• Start with Impact: Begin with your strongest, most relevant case study.

• Focus on Process: Clearly articulate your design thinking, research, and iteration steps.

• Quantify Results: Use metrics to demonstrate the success of your designs.

• Be Prepared for Questions: Anticipate questions about your tools, methodologies, and decision-making.

• Show Enthusiasm: Convey your passion for user experience and problem-solving.

📝 Enhancement Note: Interview preparation should focus on demonstrating a strong understanding of user-centered design principles, practical application of design tools, and the ability to collaborate effectively within a product team. For this role, being able to articulate how design can simplify complex accounting tasks will be a significant advantage.

📌 Application Steps

To apply for this UX/UI Designer position:

• Submit your application through the provided link on Workable.

• Customize Your Resume: Tailor your resume to highlight experience in UX/UI design, user research, prototyping, and any relevant FinTech or accounting software experience. Use keywords from the job description.

• Prepare Your Portfolio: Ensure your online portfolio is up-to-date, showcases your best and most relevant work, and includes detailed case studies that highlight your problem-solving process and impact.

• Practice Your Pitch: Be ready to articulate your design philosophy, walk through your portfolio confidently, and discuss your approach to user-centered design challenges.

• Research Hyphen: Understand Hyphen's mission, target audience, and the accounting technology landscape. Prepare thoughtful questions for the interviewers.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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