UX/UI Designer
📍 Job Overview
Job Title: UX/UI Designer Company: Capgemini Location: Lisbon, Portugal / Vila Nova de Gaia, Portugal Job Type: Full-Time Category: Design Operations / GTM Operations Date Posted: August 10, 2025 Experience Level: Mid-Level (2-5 years) Remote Status: Hybrid
🚀 Role Summary
- This role is crucial for integrating design thinking and user experience principles into Capgemini's consulting projects, directly impacting client solutions and internal processes.
- The UX/UI Designer will be responsible for translating complex business requirements and user research into intuitive, visually appealing, and functional digital interfaces.
- A key aspect of this role involves close collaboration with multidisciplinary teams, including product managers, developers, and client business teams, to ensure seamless design implementation and user satisfaction.
- The position requires a strong command of design tools, particularly Figma, and a commitment to continuous improvement through user feedback and usability testing, aligning with GTM strategy by ensuring user-centricity in delivered solutions.
📝 Enhancement Note: While the primary focus is UX/UI design, the integration into a consulting company and participation in client projects positions this role within the broader GTM (Go-To-Market) Operations umbrella. The emphasis on translating business requirements and stakeholder communication suggests a strategic component where design directly supports sales pitches and client engagements. The "Extra Points" section hints at a forward-thinking environment that values innovation, particularly with AI tools, which is a growing trend in operations and design functions.
📈 Primary Responsibilities
- Integrate into Capgemini's design department, actively contributing to diverse client projects and proposals throughout the year.
- Translate user research insights and business requirements into tangible design solution concepts, including wireframes, user flows, and interactive prototypes.
- Develop visually compelling creative concepts, meticulously detailing the rationale behind design choices in typography, color, and other visual elements to align with brand guidelines and user needs.
- Collaborate effectively with product managers, fellow designers, and developers to ensure the usability, feasibility, and successful implementation of design solutions, providing comprehensive design specifications and assets.
- Engage with client business teams to thoroughly understand business objectives and translate them into effective UX/UI design solutions that meet project goals.
- Plan and execute usability testing sessions to evaluate design effectiveness, identify areas for enhancement, and iterate on designs based on user feedback and performance data.
- Present design concepts, strategies, and outcomes to clients and internal stakeholders, articulating the value proposition and impact of design decisions on user experience and business objectives.
- Proactively identify opportunities to leverage AI tools and techniques to enhance the design process, improve efficiency, and innovate on design solutions.
📝 Enhancement Note: The responsibilities highlight a blend of creative design execution and strategic client engagement, typical of a consulting environment. The expectation to "visualize and draft the best design approach (methodology-wise) for a given challenge/project" points to a need for strategic thinking beyond just execution, suggesting a role that contributes to defining operational processes for design delivery.
🎓 Skills & Qualifications
Education:
- Bachelor's, Master's, or PhD degree in Human-Computer Interaction, Design, Psychology, Sociology, Communications, Marketing, or a closely related field.
Experience:
- 2-5 years of professional experience in UX/UI design, with a proven track record of delivering user-centered design solutions.
- Experience within a consulting environment or on client-facing projects is highly desirable, demonstrating adaptability and client management skills.
- Demonstrated experience in process optimization within design workflows, streamlining the design-to-development handoff.
Required Skills:
- Strong understanding of user-centered design principles, methodologies, and best practices in user experience (UX) and user interface (UI) design.
- Proficiency in translating research insights and business requirements into actionable design concepts, including wireframes, user flows, and interactive prototypes.
- Expertise in creating visually appealing and functional user interfaces, with a keen eye for detail in typography, color theory, and layout.
- Proficiency in design and prototyping tools, with a strong emphasis on Figma.
- Excellent problem-solving skills, critical thinking, and creative thinking abilities to address complex design challenges.
- Proven ability to collaborate effectively with cross-functional teams, including product managers, developers, and business stakeholders.
- Strong communication skills, both verbal and written, for presenting design concepts and articulating design decisions to diverse audiences.
Preferred Skills:
- Knowledge of AI tools and techniques relevant to enhancing the design process, such as generative design or AI-powered prototyping.
- Experience in conducting and analyzing usability testing to gather user feedback and iterate on designs.
- Familiarity with other design software that complements the design process.
- Ability to adapt to a fast-paced consulting environment, managing multiple projects and proposals simultaneously.
- For more senior candidates: demonstrated ability to lead design efforts for small teams on specific projects.
- Excellent verbal and written communication skills, translating into effective stakeholder and client communication.
- Ability to conceptualize and document design methodologies for various project challenges.
📝 Enhancement Note: The emphasis on Figma is a key technical requirement. The preferred skills, particularly those related to AI and methodological approach, suggest a growing need for operations-minded designers who can not only execute but also optimize the design process itself. The mention of leading small teams indicates potential for career progression within the operations structure.
📊 Process & Systems Portfolio Requirements
Portfolio Essentials:
- A curated portfolio showcasing a range of UX/UI design projects, demonstrating a strong understanding of user-centered design principles and problem-solving capabilities.
- Projects should highlight the candidate's ability to translate research findings and business requirements into effective design solutions, including wireframes, user flows, and interactive prototypes.
- Evidence of visual design skills, including thoughtful application of typography, color, and layout, presented with clear rationale behind design choices.
- Examples of collaboration with cross-functional teams and client stakeholders, illustrating communication and integration of feedback into the design process.
- Demonstration of iterative design processes, including evidence of usability testing and how user feedback informed design refinements.
Process Documentation:
- Ability to document design processes and methodologies clearly, particularly for translating business challenges into design approaches.
- Experience in creating detailed design specifications and assets for seamless handoff to development teams, ensuring efficient implementation.
- Examples of how user feedback and usability testing results were used to iterate and improve design outcomes, showcasing a performance-driven approach.
📝 Enhancement Note: The portfolio requirements are standard for designers, but the emphasis on "translating research insights into design solution concepts" and "documenting design processes" aligns with operational efficiency and knowledge management crucial in a consulting context. The ability to articulate the "methodology-wise" approach to design challenges is a key operational differentiator.
💵 Compensation & Benefits
Salary Range:
- Based on the experience level (2-5 years) and the location (Lisbon/Vila Nova de Gaia, Portugal), a competitive salary range for a UX/UI Designer would typically fall between €28,000 and €45,000 annually. This estimate accounts for industry standards in the Portuguese tech and consulting sectors and the cost of living in these major cities.
Benefits:
- Health Insurance: Comprehensive medical coverage for employees.
- Life Insurance: Financial protection for beneficiaries.
- Referral Program: Bonuses for successfully referring new talent to Capgemini.
- Fringe Benefits: Additional perks and benefits through company partnerships, which may include discounts, wellness programs, or professional development stipends.
- Flexible and dynamic work environment with a focus on work-life balance.
- Access to local programs for career acceleration, reskilling, and new skill development.
- Empowering environment with autonomy and strong peer relationships.
Working Hours:
- The role is associated with a standard 40-hour work week. Capgemini Portugal offers flexibility in managing working hours, accommodating both office-based and remote work according to their hybrid work policy, promoting better work-life balance.
📝 Enhancement Note: The salary range is an estimate based on industry data for Portugal for a mid-level UX/UI Designer. The benefits listed are directly from the job description, highlighting a supportive work environment and professional growth opportunities that are attractive to operations professionals seeking stability and development.
🎯 Team & Company Context
🏢 Company Culture
Industry: Information Technology and Services / Business Consulting and Services. Capgemini operates at the intersection of technology transformation and business strategy, influencing how clients adopt digital solutions for growth and sustainability. Company Size: Large (340,000+ global employees). This scale allows for diverse project opportunities, extensive internal networks, and robust career development frameworks, though it may mean more structured processes. Founded: 1967. With a long heritage, Capgemini has established a strong reputation and a deep understanding of various industries, providing a stable yet innovative work environment.
Team Structure:
- The UX/UI Designer will integrate into a dedicated design department within Capgemini, likely comprising other designers, researchers, and potentially design leads.
- Reporting structure is expected to involve a direct manager within the design department, with project-specific reporting to project managers or client leads.
- Cross-functional collaboration is a core tenet, involving close working relationships with product managers, developers, business analysts, sales teams, and client representatives to ensure holistic project delivery.
Methodology:
- Capgemini's approach likely emphasizes client-centricity, data-driven decision-making, and agile methodologies for project execution and design delivery.
- There's a focus on leveraging technology, including AI, cloud, and data analytics, to drive business transformations and create tangible value for clients.
- The company promotes a culture of continuous learning and skill development to stay ahead of industry trends and technological advancements.
Company Website: www.capgemini.com
📝 Enhancement Note: The company culture is geared towards transformation and innovation within a large, global consulting framework. For operations professionals, this means an environment that values structured processes, client impact, and continuous improvement, with ample opportunities to learn from a vast pool of talent and expertise.
📈 Career & Growth Analysis
Operations Career Level: Mid-Level UX/UI Designer. This level is characterized by independent contribution to projects, conceptualizing and executing design solutions, and collaborating effectively with cross-functional teams. There's an expectation of developing a deeper understanding of consulting methodologies and client-specific business needs. Reporting Structure: Typically reporting to a Design Manager or Team Lead within Capgemini, with project-specific reporting lines to Project Managers or Engagement Leads. This structure allows for mentorship and guidance while fostering project autonomy. Operations Impact: The UX/UI Designer's work directly impacts the success of client projects by ensuring user adoption, enhancing customer satisfaction, and contributing to the overall digital transformation strategy. Well-designed solutions can directly influence client retention, lead generation, and the efficiency of deployed systems, thus impacting Capgemini's revenue and reputation.
Growth Opportunities:
- Operations Skill Advancement: Opportunities to specialize in specific design areas, take on more complex client projects, or develop expertise in emerging technologies like AI in design.
- Leadership Development: Potential progression to Senior UX/UI Designer, Lead Designer, or Design Manager roles, which involve leading teams, managing client relationships, and contributing to service line strategy.
- Cross-Functional Mobility: Exposure to different project types and client industries can lead to opportunities in product management, business analysis, or even account management within the consulting firm.
- Continuous Learning: Access to Capgemini's internal training programs, certifications, and knowledge-sharing platforms to stay updated on design trends, tools, and methodologies.
📝 Enhancement Note: The career path for a UX/UI Designer in a consulting firm like Capgemini is often multifaceted, allowing for deep specialization in design or broader application of design thinking in project management and client advisory roles. The emphasis on "Career Acceleration Programs" and "reskill and new skills development" directly supports operations professionals looking for structured growth.
🌐 Work Environment
Office Type: Hybrid work model. Employees are expected to work from Capgemini offices in Lisbon or Vila Nova de Gaia, with flexibility for remote work days as per company policy. This allows for a balance between collaborative in-office work and focused remote execution. Office Location(s): Lisbon and Vila Nova de Gaia, Portugal. These are major metropolitan areas offering access to talent, resources, and a vibrant professional community.
Workspace Context:
- The workspace is designed to foster collaboration, with modern office facilities likely equipped for team meetings, brainstorming sessions, and client presentations.
- Access to standard design tools and technologies will be provided, with an emphasis on digital collaboration platforms to support the hybrid work model.
- Opportunities for frequent interaction with design peers, project teams, and internal stakeholders are abundant, facilitating knowledge sharing and problem-solving.
Work Schedule:
- While a standard 40-hour week is expected, the hybrid nature and Capgemini's emphasis on flexibility allow for some autonomy in managing daily work schedules, provided project deadlines and client needs are met. This adaptability is crucial for operations roles that often require balancing project demands with continuous learning and process refinement.
📝 Enhancement Note: The hybrid arrangement is a key factor for many operations professionals, balancing the need for focused work with the collaborative benefits of an office environment. The availability of resources and opportunities for team interaction in major Portuguese cities makes this an attractive location.
📄 Application & Portfolio Review Process
Interview Process:
- Initial Screening: HR or recruiter call to assess basic qualifications, cultural fit, and interest in the role and Capgemini.
- Technical Interview/Portfolio Review: A session with hiring managers or senior designers to review the candidate's portfolio, discuss past projects, and assess design skills, problem-solving approach, and understanding of UX/UI principles. This is where specific design methodologies and process thinking will be evaluated.
- Case Study/Design Challenge: Candidates may be asked to complete a design exercise or case study, either before or during an interview, to evaluate their practical skills, critical thinking, and ability to apply design processes to a given problem.
- Team/Stakeholder Interviews: Interviews with potential team members and cross-functional colleagues (e.g., product managers, developers) to assess collaboration style, communication effectiveness, and cultural alignment.
- Final Interview: A final discussion with senior leadership to confirm fit and discuss role expectations and career progression.
Portfolio Review Tips:
- Curate Select Projects: Choose 3-5 strong projects that best showcase your skills, process, and impact. Tailor the selection to highlight experience relevant to consulting and client work.
- Structure Your Case Studies: For each project, clearly articulate the problem, your role, the design process (research, ideation, prototyping, testing), the solutions, and the measurable outcomes or impact. Emphasize your strategic thinking and methodology.
- Highlight Collaboration and Communication: Showcase how you worked with different teams and stakeholders, and how you communicated your design decisions. Use examples of client interactions if possible.
- Demonstrate Figma Proficiency: Be prepared to walk through your Figma files, explaining your design system, component usage, prototyping features, and handoff specifications.
- Quantify Impact: Whenever possible, use data and metrics to demonstrate the success of your designs (e.g., improved conversion rates, reduced task completion time, increased user satisfaction scores).
Challenge Preparation:
- Understand Consulting Context: Research Capgemini's services, client industries, and common project types. Consider how design fits into business transformation.
- Practice Design Thinking: Be ready to articulate your approach to problem-solving, user research, ideation, prototyping, and testing.
- Time Management: If given a timed challenge, practice working efficiently and prioritizing tasks.
- Presentation Skills: Prepare to present your work clearly and concisely, defending your design choices and demonstrating how they align with business objectives.
📝 Enhancement Note: The interview process emphasizes not just design execution but also strategic thinking, collaboration, and communication – all critical for operations roles in a consulting environment. The portfolio review is a key operational gate, requiring candidates to demonstrate process, impact, and tool proficiency.
🛠 Tools & Technology Stack
Primary Tools:
- Figma: Essential for UI design, wireframing, prototyping, and collaborative design workflows. Proficiency in its advanced features, component libraries, and prototyping capabilities is expected.
- Prototyping Tools: While Figma is primary, familiarity with other tools like InVision, Adobe XD, or Sketch may be beneficial for specific project needs or legacy systems.
- Design Systems: Experience in creating, managing, or adhering to design systems to ensure consistency and scalability across projects.
Analytics & Reporting:
- User Analytics Platforms: Familiarity with tools like Google Analytics, Mixpanel, or Amplitude to understand user behavior and inform design iterations.
- Usability Testing Platforms: Experience with tools for conducting remote usability tests and gathering user feedback (e.g., UserTesting.com, Lookback).
CRM & Automation:
- While this role is primarily design-focused, an understanding of how design integrates with CRM systems (like Salesforce) and marketing automation platforms for client-facing applications can be advantageous in a consulting context.
📝 Enhancement Note: Figma is the core tool specified. The mention of design systems and user analytics platforms highlights the operational aspect of design – ensuring consistency, scalability, and data-informed decision-making, which are key to efficient operations.
👥 Team Culture & Values
Operations Values:
- Client Focus: A commitment to understanding and meeting client needs, delivering high-quality solutions that drive business value and transform organizations.
- Innovation: Encouraging new ideas, embracing emerging technologies (like AI), and continuously seeking better ways to solve problems and improve processes.
- Collaboration: Fostering a team-oriented environment where diverse perspectives are valued, and cross-functional teamwork is essential for project success.
- Excellence: A dedication to high standards in design execution, problem-solving, and client delivery, driven by data and a pursuit of continuous improvement.
- Empowerment & Autonomy: Providing employees with the freedom to manage their work, make decisions, and contribute meaningfully, fostering a sense of ownership and accountability.
Collaboration Style:
- Cross-functional Integration: Designers work closely with product managers, developers, and business analysts, acting as a bridge between user needs and technical implementation.
- Feedback-Driven: An open culture for giving and receiving constructive feedback on designs and processes, promoting iterative improvement.
- Knowledge Sharing: Encouraging the sharing of best practices, insights, and learnings across teams and projects to elevate the collective expertise within the design department and the wider organization.
📝 Enhancement Note: The values align with typical consulting firm ethos: client success, innovation, and strong teamwork. For operations professionals, understanding these values helps in aligning personal work style with the company's operational framework and expectations for collaboration and impact.
⚡ Challenges & Growth Opportunities
Challenges:
- Balancing Multiple Projects: Effectively managing time and priorities across various client projects and internal proposals simultaneously, requiring strong organizational and time management skills.
- Adapting to Diverse Client Needs: Understanding and designing for a wide range of industries, business models, and user demographics, demanding versatility and quick learning.
- Integrating User Feedback: Systematically incorporating user feedback from testing into design iterations while managing stakeholder expectations and project timelines.
- Staying Ahead of Technological Trends: Continuously learning and adapting to new design tools, methodologies, and technologies, particularly AI, to maintain a competitive edge.
Learning & Development Opportunities:
- Operations Skill Advancement: Opportunities to deepen expertise in specific UX/UI areas, gain exposure to different project methodologies, or learn to manage design operations processes.
- Industry Conferences & Certifications: Access to resources for attending design conferences and obtaining relevant certifications to enhance professional skills and industry knowledge.
- Mentorship & Leadership: Opportunities to learn from experienced designers and leaders within Capgemini, and potentially mentor junior designers as career progresses.
📝 Enhancement Note: The challenges presented are typical for a consulting operations role, emphasizing the need for adaptability, strong organizational skills, and a proactive approach to learning. The growth opportunities are framed around both technical skill enhancement and leadership development within the operations structure.
💡 Interview Preparation
Strategy Questions:
- Operations Strategy: "How would you approach designing a user experience for a new client solution, starting from understanding their business objectives and user research?" (Focus on process, methodology, and early-stage operations.)
- Collaboration & Stakeholder Management: "Describe a time you had to present a design concept to a difficult client or stakeholder. How did you handle their feedback, and what was the outcome?" (Focus on communication, negotiation, and managing expectations.)
- Problem-Solving: "Imagine a client is facing low user engagement on their platform. What steps would you take as a UX/UI designer to diagnose the problem and propose solutions?" (Focus on analytical thinking, user research, and iterative design.)
Company & Culture Questions:
- Company Operations: "How do you see the role of a UX/UI designer contributing to Capgemini's overall business strategy and client success?" (Research Capgemini's consulting model and value proposition.)
- Team Dynamics: "Describe your ideal team environment and how you contribute to a collaborative design process." (Align with Capgemini's emphasis on teamwork and empowerment.)
- Impact Measurement: "How do you measure the success of your design work, and what metrics are most important to you?" (Focus on data-driven approaches and demonstrating ROI.)
Portfolio Presentation Strategy:
- Tell a Story: Structure your portfolio presentations around a narrative for each project, highlighting the problem, your process, your solutions, and the impact.
- Show, Don't Just Tell: Use visuals, interactive prototypes, and clear explanations to demonstrate your design thinking and execution. Be prepared to walk through your Figma files.
- Quantify Achievements: Back up your claims with data whenever possible. Showcase how your designs delivered measurable business value or improved user outcomes.
- Connect to Capgemini: Briefly explain why your skills and experience are a good fit for Capgemini's consulting environment and client-driven approach.
📝 Enhancement Note: The preparation advice focuses on demonstrating not just design skills but also strategic thinking, operational process awareness, and the ability to function effectively within a consulting and client-facing context.
📌 Application Steps
To apply for this operations position:
- Submit your application through the provided link on the Capgemini careers portal.
- Portfolio Customization: Tailor your resume and portfolio to highlight experience in client-facing projects, consulting environments, and the specific skills mentioned (Figma, user-centered design, collaboration). Prepare 2-3 case studies that best demonstrate your process and impact.
- Resume Optimization: Ensure your resume clearly articulates your experience with quantifiable achievements related to UX/UI design, process improvements, and cross-functional collaboration. Use keywords like "UX Design," "UI Design," "Figma," "Wireframing," "Prototyping," and "Usability Testing."
- Interview Preparation: Practice articulating your design process, problem-solving approaches, and collaboration style. Prepare specific examples from your portfolio that showcase your ability to translate business requirements into effective design solutions.
- Company Research: Familiarize yourself with Capgemini's services, recent projects, and company culture, focusing on how the design team contributes to their overall client success and digital transformation initiatives.
⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.
Application Requirements
Candidates should have a degree in a related field and an understanding of user-centered design principles. Proficiency in Figma and the ability to work collaboratively in a team environment are essential.