UX Specialist

📍 Job Overview

Job Title: UX Specialist

Company: Ericsson

Location: Málaga, Andalusia, Spain

Job Type: Full-Time

Category: User Experience (UX) Design / Product Design

Date Posted: October 24, 2025

Experience Level: 2-5 Years

Remote Status: On-site

🚀 Role Summary

• Drive the continuous improvement of user experience for existing applications through in-depth evaluation and design iteration.

• Define and articulate user interaction models, comprehensive user flows, and detailed UI specifications to guide development.

• Conduct rigorous user research, including surveys, interviews, and usability testing, to identify user needs and address pain points.

• Develop and present wireframes, mockups, and interactive prototypes to effectively communicate design concepts to stakeholders.

• Analyze product requirements, customer feedback, and usability data to make informed, user-centric design decisions.

📝 Enhancement Note: This role is positioned as a UX Specialist, indicating a need for demonstrated expertise in core UX methodologies and a strong portfolio showcasing practical application. The experience requirement (2-3 years) suggests an individual contributor role with potential for project leadership in UX initiatives.

📈 Primary Responsibilities

• Evaluate and refine the user experience designs of existing applications, focusing on usability, efficiency, and user satisfaction.

• Define comprehensive interaction models, user flows, and detailed UI specifications for new features and application enhancements.

• Lead user research initiatives, including surveys, interviews, and usability testing, to gather insights into user needs and pain points.

• Create and present wireframes, mockups, and interactive prototypes to clearly communicate design ideas and solutions to cross-functional teams and stakeholders.

• Analyze product requirements, customer feedback, and usability data to inform and justify design decisions, ensuring alignment with business objectives.

• Develop and maintain style guides and design systems to ensure consistency and scalability of user interface elements across applications.

• Present design solutions and rationale to stakeholders, actively incorporating feedback to iterate and improve designs.

• Collaborate closely with product managers, product owners, developers, and marketing teams to ensure the delivery of cohesive and user-friendly experiences.

• Mentor junior designers, contributing to the growth and skill development of the design team.

• Demonstrate strong self-management skills to effectively prioritize tasks and meet project deadlines in a dynamic environment.

• Gain a thorough understanding of the technical usability of applications to inform design decisions and ensure feasibility.

📝 Enhancement Note: The responsibilities highlight a hands-on UX role with an emphasis on research, design execution, and cross-functional collaboration. The inclusion of "mentor junior designers" suggests a potential for informal leadership or senior-level guidance.

🎓 Skills & Qualifications

Education:

Experience:

• 2-3 years of progressive experience in User Experience (UX) design, with a demonstrable track record of successful project delivery.

Required Skills:

• User Experience Design: Deep understanding of UX principles, heuristics, and best practices for digital products.

• User Research: Proficiency in conducting various research methods (surveys, interviews, usability testing) to uncover user needs and pain points.

• Wireframing & Prototyping: Expertise in creating low-fidelity wireframes, high-fidelity mockups, and interactive prototypes using industry-standard tools.

• Design Systems: Familiarity with creating, maintaining, and leveraging design systems for consistent and scalable UI development.

• Communication & Collaboration: Excellent verbal and written communication skills, with the ability to articulate design decisions clearly and collaborate effectively with diverse teams.

• Problem-Solving: Strong analytical and problem-solving skills to address complex user challenges and translate them into intuitive design solutions.

• Technical Usability: Ability to grasp the technical constraints and possibilities of applications to inform design decisions.

Preferred Skills:

• Accessibility Standards: Knowledge of WCAG (Web Content Accessibility Guidelines) and experience designing for inclusivity.

• Interaction Models & User Flows: Advanced ability to map out complex user journeys and design intuitive interaction patterns.

• Stakeholder Management: Experience presenting design solutions and effectively incorporating feedback from various stakeholders.

• Mentoring: Experience guiding or mentoring junior designers and contributing to team knowledge sharing.

• Product Roadmaps: Familiarity with working alongside Product Owners to align UX design with software product roadmaps.

📝 Enhancement Note: The required experience level (2-3 years) coupled with the mention of leading UX processes suggests that candidates should be prepared to showcase initiative and ownership in their past projects. Proficiency in specific UX tools will be crucial for portfolio review.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio showcasing a minimum of 2-3 significant UX projects relevant to software applications.

• Detailed case studies for each project, illustrating the problem statement, your role, the design process, key decisions, and the final outcome/impact.

• Demonstrations of user research methodologies employed and how insights directly influenced design decisions.

• Examples of wireframes, user flows, mockups, and interactive prototypes with explanations of their purpose and evolution.

Process Documentation:

• Documentation of your approach to the UX design process, including how you initiate projects, conduct research, iterate on designs, and finalize solutions.

• Examples of how you have contributed to or utilized design systems and style guides.

• Descriptions of how you have incorporated feedback from usability testing and stakeholder reviews into your design iterations.

• Evidence of understanding and applying accessibility standards in your design work.

📝 Enhancement Note: The portfolio is critical for this role. Candidates should prepare to walk through their projects, explaining their thought process, design rationale, and the impact of their work. Quantifiable results, where possible, will significantly strengthen their application.

💵 Compensation & Benefits

Salary Range:

Based on industry benchmarks for a UX Specialist with 2-3 years of experience in Málaga, Spain, a competitive salary range is estimated to be between €30,000 - €45,000 per year. This range accounts for the cost of living in Málaga, the specified experience level, and the typical compensation for UX roles within the technology sector in Spain.

Benefits:

• Full-time Employment: Secure, stable employment with a leading global technology company.

• Health Insurance: Comprehensive health coverage for employees and potentially their dependents.

• Retirement Plan: Contributions to a pension or retirement savings plan.

• Paid Time Off: Generous vacation days, public holidays, and sick leave.

• Professional Development: Opportunities for training, workshops, and conference attendance to enhance UX skills.

• Employee Assistance Program: Support services for personal and professional well-being.

• Potential for Stock Options: Depending on company policy and role level, participation in employee stock purchase plans.

Working Hours:

• Standard full-time working hours are typically 40 hours per week, aligning with common industry practices. While on-site, there may be some flexibility in start and end times, subject to team coordination and project demands.

📝 Enhancement Note: The salary range is an estimate based on publicly available data for similar roles in Spain. Actual compensation will be determined by Ericsson based on the candidate's specific qualifications, experience, and internal equity.

🎯 Team & Company Context

🏢 Company Culture

Industry: Telecommunications & Information Technology. Ericsson is a global leader in providing communication services and technology, playing a pivotal role in the evolution of mobile networks and digital solutions.

Company Size: Ericsson is a large, multinational corporation with tens of thousands of employees worldwide, indicating a structured environment with established processes and a broad reach.

Founded: 1876. With a long history, Ericsson has a deeply ingrained culture of innovation, engineering excellence, and continuous adaptation to technological advancements.

Team Structure:

• The UX Specialist will likely be part of a broader Product Development or Engineering department.

• They will report to a UX Lead, Design Manager, or a Product Owner overseeing specific application areas.

Methodology:

• Ericsson likely employs agile development methodologies (e.g., Scrum, Kanban) for its software products, requiring UX specialists to integrate seamlessly into these iterative cycles.

• A strong emphasis on data-driven decision-making, user-centric design principles, and cross-functional collaboration is expected.

• Processes will likely be well-defined, with a focus on quality, scalability, and meeting global standards.

Company Website: https://www.ericsson.com/

📝 Enhancement Note: Working for a large, established tech company like Ericsson means operating within a robust framework of processes and standards. Candidates should be prepared for a structured environment that values efficiency, quality, and global collaboration.

📈 Career & Growth Analysis

Operations Career Level: This role is classified as a "Specialist," indicating a mid-level position. It requires a solid foundation in UX principles and methodologies, with the ability to work independently on defined tasks and contribute to larger projects. It's a role focused on execution and refinement rather than strategic leadership at this stage.

Reporting Structure: The UX Specialist will likely report to a Design Manager or a Senior UX Lead who oversees multiple projects or product lines. This manager will provide guidance, feedback, and career development support.

Operations Impact: While not a direct "Revenue Operations" role, this UX Specialist role has a significant indirect impact on revenue by enhancing the usability and adoption of Ericsson's software applications. A positive user experience leads to higher customer satisfaction, increased product stickiness, reduced support costs, and ultimately, stronger market competitiveness and potential for upselling/cross-selling.

Growth Opportunities:

• Senior UX Specialist/Designer: Progression to a senior individual contributor role with increased project ownership, complexity, and mentoring responsibilities.

• UX Lead/Manager: Opportunity to move into a leadership role, managing a team of designers, setting design strategy, and influencing product direction.

• Specialization: Deepen expertise in specific areas like user research, interaction design, or information architecture, becoming a go-to expert.

• Product Management: Transition into a Product Owner or Product Manager role, leveraging UX insights to define product strategy and roadmaps.

• Cross-functional Moves: Potential to move into related roles within product management, technical writing, or even client-facing roles that require strong user understanding.

📝 Enhancement Note: The growth path from UX Specialist at Ericsson offers clear progression within UX and adjacent product-focused disciplines, appealing to individuals seeking both technical depth and leadership potential within a large technology organization.

🌐 Work Environment

Office Type: This is an on-site role, indicating a traditional office environment. Ericsson offices are typically modern, professional spaces designed to foster collaboration and productivity.

Office Location(s): Málaga, Andalusia, Spain. This location places the role within a vibrant city known for its technological growth and talent pool.

Workspace Context:

• Collaborative Spaces: Expect access to meeting rooms, breakout areas, and potentially open-plan desks designed to encourage interaction and idea sharing among team members.

• Tools & Technology: The workspace will be equipped with the necessary hardware (computers, monitors) and access to the software stack required for UX design and development.

• Team Interaction: Frequent opportunities for in-person collaboration with colleagues, fostering a strong team dynamic and facilitating quick problem-solving.

Work Schedule:

• Full-time, typically 40 hours per week. While core hours will likely be expected for team synchronization, there may be flexibility in daily start and end times, subject to team agreements and project needs. This allows for efficient workflow management and design iteration.

📝 Enhancement Note: The on-site requirement in Málaga suggests a company culture that values in-person collaboration and team synergy, which can be beneficial for complex design work and rapid iteration.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A brief call with an HR representative to assess basic qualifications, interest, and cultural fit.

• Technical Interview (Portfolio Review): A deep dive into your portfolio with hiring managers or senior UX team members. Be prepared to present 1-2 detailed case studies, explaining your process, decisions, and impact.

• Skills Assessment/Challenge: You may be given a short design challenge or asked to solve a hypothetical UX problem to assess your problem-solving approach and design thinking.

• Team/Stakeholder Interviews: Meetings with potential colleagues (developers, product owners) and other stakeholders to evaluate collaboration skills and technical understanding.

• Final Interview: A conversation with a senior leader to discuss career aspirations, company alignment, and finalize the offer.

Portfolio Review Tips:

• Storytelling: Frame your projects as compelling stories – identify the problem, outline your journey, highlight your contributions, and showcase the results.

• Focus on Process: Emphasize how you arrived at your solutions, not just the final designs. Explain your research methods, iteration loops, and design rationale.

• Quantify Impact: Whenever possible, use data and metrics to demonstrate the success of your designs (e.g., improved conversion rates, reduced task completion time, increased user satisfaction scores).

• Tailor to Ericsson: Research Ericsson's products and services. If possible, subtly tailor your portfolio presentation to align with their industry and potential challenges.

• Be Ready for Questions: Anticipate questions about your design choices, your collaboration style, how you handle feedback, and your understanding of technical constraints.

Challenge Preparation:

• Understand the Brief: Carefully read and understand the problem statement. Ask clarifying questions if needed.

• Time Management: Allocate your time effectively across research, ideation, and presentation.

• Articulate Your Thinking: Clearly explain your assumptions, your approach, and your reasoning behind design decisions. It's often more about your thought process than a perfectly polished final solution.

• Consider Constraints: Think about technical feasibility, business goals, and user needs holistically.

📝 Enhancement Note: The portfolio review is a critical stage. Candidates should treat it as a presentation where they demonstrate not only their design skills but also their communication ability and strategic thinking.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping Software: Expertise in industry-standard tools such as Figma, Sketch, Adobe XD, or InVision for wireframing, mockups, and interactive prototyping.

• User Research Platforms: Familiarity with tools for conducting surveys (e.g., SurveyMonkey, Typeform), interviews, and usability testing (e.g., UserTesting.com, Lookback).

• Collaboration Tools: Proficiency in tools like Jira, Confluence, Trello for project management, task tracking, and documentation.

Analytics & Reporting:

• Analytics Platforms: Basic understanding of web analytics tools (e.g., Google Analytics) to interpret user behavior data and inform design decisions.

• Data Visualization: Familiarity with tools that can help visualize user feedback or performance metrics, even if not a primary function.

CRM & Automation:

• CRM Systems: Awareness of how CRM systems (e.g., Salesforce) house customer data that can inform user personas and journey mapping, though direct CRM management is not expected.

• Product Management Tools: Experience with tools that bridge design and development, such as Jira or Asana, is highly beneficial.

📝 Enhancement Note: While specific tool requirements aren't listed, proficiency in leading UX design and prototyping tools is almost certainly expected. Candidates should highlight their experience with the tools most relevant to modern UX workflows.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A fundamental commitment to understanding and serving the needs of the end-user in all design decisions.

• Innovation: A drive to explore new ideas, technologies, and approaches to create cutting-edge user experiences.

• Collaboration: A belief in the power of teamwork and cross-functional partnerships to achieve optimal product outcomes.

• Excellence: A dedication to high-quality design, meticulous execution, and continuous improvement.

• Integrity: Upholding ethical design practices and maintaining transparency in communication and decision-making.

Collaboration Style:

• Agile & Iterative: Working within agile frameworks means embracing frequent collaboration, quick feedback loops, and iterative design adjustments.

• Cross-Functional Partnership: Actively engaging with product managers, developers, and other stakeholders to ensure designs are feasible, aligned with business goals, and meet user needs.

• Open Communication: Fostering an environment where ideas can be shared freely, feedback is constructive, and challenges are addressed proactively.

• Knowledge Sharing: A culture that encourages sharing best practices, design patterns, and learnings within the UX team and across departments.

📝 Enhancement Note: Ericsson's culture likely emphasizes engineering rigor and customer focus, translated into UX as a commitment to robust, reliable, and user-friendly solutions that meet the complex needs of their clients.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing User Needs with Technical Constraints: Navigating the complexities of large-scale enterprise software to deliver intuitive experiences within technical limitations.

• Cross-Functional Alignment: Ensuring all stakeholders (product, engineering, marketing) are aligned on UX goals and design decisions.

• Evolving Technology Landscape: Keeping pace with rapid advancements in UX design tools, methodologies, and user expectations in the telecom and IT sectors.

• Global User Base: Designing for a diverse international user base with varying cultural contexts, languages, and technological access.

Learning & Development Opportunities:

• Advanced UX Training: Access to internal and external training programs focusing on specialized UX areas like UX strategy, advanced research techniques, or service design.

• Industry Conferences: Opportunities to attend leading UX and design conferences (e.g., Nielsen Norman Group, UXPA) to stay abreast of trends and network.

• Mentorship Programs: Participation in formal or informal mentorship programs with senior UX professionals or design leaders within Ericsson.

• Internal Mobility: Exploring opportunities to work on different product lines or in different geographical locations within Ericsson.

📝 Enhancement Note: The challenges presented are typical for UX roles in large technology companies, offering significant opportunities for skill development and professional growth as candidates learn to navigate complex organizational structures and technical environments.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to balance conflicting stakeholder requirements with user needs. How did you approach it, and what was the outcome?" (Focus on your negotiation, communication, and user advocacy skills.)

• "Walk us through your process for defining user flows for a complex feature. What factors do you consider?" (Detail your systematic approach, research integration, and consideration of edge cases.)

Company & Culture Questions:

• "What interests you about Ericsson and this specific UX Specialist role?" (Research Ericsson’s mission, recent innovations, and how your skills align with their product portfolio.)

• "How do you approach collaboration with developers and product managers? Describe a successful collaborative project." (Emphasize your understanding of agile processes and cross-functional teamwork.)

Portfolio Presentation Strategy:

• Structure Your Narrative: For each case study, follow a clear story arc: Problem -> Your Role -> Process -> Solution -> Impact.

• Highlight Your Contribution: Be specific about your actions and decisions within team projects. Use "I" statements for your individual contributions.

• Visuals are Key: Use high-quality visuals of your wireframes, mockups, and prototypes. Annotate them to explain key design elements.

• Be Ready to Defend Your Choices: Articulate the why behind your design decisions, referencing user research, heuristics, or business goals.

• Show Adaptability: Discuss how you incorporated feedback and iterated on your designs. This demonstrates resilience and a learning mindset.

📝 Enhancement Note: Preparing specific examples for behavioral questions and practicing the narrative of your portfolio case studies will be crucial for success. Demonstrating a clear understanding of Ericsson's business and the impact of UX on their products is also key.

📌 Application Steps

To apply for this UX Specialist position:

• Submit your application through the Ericsson Careers portal via the provided link.

• Tailor Your Resume: Highlight keywords from the job description, such as "User Experience Design," "User Research," "Wireframing," "Prototyping," "Design Systems," and "Collaboration." Quantify your achievements whenever possible (e.g., "Improved task completion rate by X%").

• Curate Your Portfolio: Select 1-2 of your strongest, most relevant UX projects. Ensure each case study clearly outlines the problem, your process, your specific contributions, and the outcomes. Make sure prototypes are functional and easily accessible.

• Prepare Your Presentation Narrative: Practice walking through your portfolio case studies, focusing on clear storytelling, demonstrating your thought process, and articulating the impact of your designs.

• Research Ericsson: Familiarize yourself with Ericsson's products, services, and recent news. Understand their market position and how UX contributes to their success.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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