UX Designer (Work Remotely from Anywhere in the U.S.)

📍 Job Overview

Job Title: UX Designer
Company: Businessolver
Location: Work Remotely from Anywhere in the U.S.
Job Type: Full-Time
Category: User Experience (UX) Design / Product Design
Date Posted: October 21, 2025
Experience Level: 5-10 Years
Remote Status: Fully Remote

🚀 Role Summary

• This role is critical for enhancing the user experience of Businessolver's digital platforms, directly impacting client engagement and utilization of benefits technology.
• The UX Designer will be instrumental in translating complex business requirements and user needs into intuitive and effective digital solutions, particularly within the health benefits domain.
• You will be expected to lead design initiatives from ideation through to high-fidelity prototypes, ensuring a user-centered approach guides all development efforts.
• This position requires a strong ability to collaborate across diverse teams, present design concepts clearly to senior leadership, and drive design strategy for product features and improvements.

📝 Enhancement Note: While the title is "UX Designer," the description heavily emphasizes product design, user experience optimization within a complex domain (benefits technology), and integration with business objectives, aligning it closely with Product Design and GTM Operations support for user adoption. The remote-first nature within the U.S. is a key differentiator for attracting talent.

📈 Primary Responsibilities

• Lead the end-to-end user experience design process for digital platforms, from conceptualization to high-fidelity interactive prototypes and detailed specifications.
• Collaborate closely with Product Managers, Architects, Development Managers, and other stakeholders to define and refine product features, ensuring alignment with user needs and business goals.
• Facilitate design thinking workshops, user interviews, and feedback sessions to deeply understand user pain points and requirements within the complex health benefits landscape.
• Develop comprehensive UX documentation, including process maps, user journey maps, user flows, and interaction requirements, to clearly communicate design intent and functionality.
• Translate ambiguous problem statements and high-level requirements into clear, actionable user experience outcomes and design solutions.
• Champion user-centered design principles throughout the product development lifecycle, ensuring accessibility (WCAG 2.2) and usability best practices are integrated into all deliverables.
• Proactively plan and execute user research initiatives, design sprints, and usability testing to validate design concepts and iteratively improve the user experience.
• Present design rationale, concepts, and outcomes effectively to senior leadership and cross-functional teams, articulating the impact of design decisions on business results.
• Identify edge cases, define validation rules, and specify metrics for success, such as task completion rates, time-on-task, and error rates, to measure the effectiveness of the user experience.
• Contribute to the continuous improvement of existing product features and the ideation of new functionalities, always with a focus on enhancing user adoption and satisfaction.

📝 Enhancement Note: The responsibilities highlight a senior-level UX Designer role, focusing on strategic contribution, leadership in design thinking, and a strong understanding of business impact, rather than solely execution. The emphasis on complex domains and B2B solutions suggests a need for strategic problem-solving and stakeholder management.

🎓 Skills & Qualifications

Education:

• Bachelor’s degree in Design, Human-Computer Interaction (HCI), Computer Science, or a related field, or equivalent practical experience.

Experience:

• A minimum of 5 years of professional experience in User Experience (UX) design, Product Design, or a closely related field.
• Demonstrated experience in designing across multiple platforms, including desktop web, mobile applications, and potentially chat interfaces.
• Proven track record of collaborating effectively with cross-functional teams, including Product Managers, Engineers, Researchers, and Content Strategists, throughout the entire design lifecycle.
• Experience working within complex domains, particularly in financial software, B2B solutions, or benefits technology, is highly advantageous.

Required Skills:

• User Experience Design: Deep understanding of UX principles, user-centered design methodologies, and best practices for creating intuitive and engaging digital experiences.
• Prototyping & Wireframing: Proficiency in creating low-fidelity wireframes and high-fidelity interactive prototypes to articulate design concepts and user flows.
• User Research & Analysis: Ability to conduct user research, gather feedback, analyze user behavior, and translate findings into actionable design improvements.
• Collaboration & Communication: Excellent verbal and written communication skills, with the ability to articulate design decisions, present to stakeholders, and collaborate effectively with diverse teams.
• Problem-Solving: Strong analytical and problem-solving skills, with the capacity to break down complex design challenges and propose innovative solutions.
• Documentation: Skill in creating comprehensive UX documentation, including user flows, journey maps, and process maps.
• Design Tools: Proficiency in industry-standard design and prototyping tools, such as Figma, Sketch, Adobe XD, or similar.

Preferred Skills:

• Figma Expertise: Extensive experience and advanced skills with Figma for interface design, prototyping, and collaborative workflows.
• Interaction Design: Advanced understanding and application of interaction design principles to craft seamless user journeys.
• Accessibility Standards: Knowledge of and experience implementing accessibility guidelines, such as WCAG 2.2.
• Metrics & Analytics: Familiarity with defining and tracking UX metrics (e.g., task completion, error rates) to measure design impact.
• Product Strategy: Ability to influence and contribute to product design strategy, understanding business objectives and market dynamics.

📝 Enhancement Note: The "5 years of relevant industry experience" combined with the "ability to lead and ideate products from scratch" suggests a mid-to-senior level UX Designer role, potentially leaning towards a Senior UX Designer. The emphasis on complex domains and B2B solutions is a critical filter for candidates.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A robust portfolio showcasing a progression of design work, illustrating the evolution of solutions from initial problem identification through to high-fidelity mockups and interactive prototypes.
• Clear demonstration of how your design process and solutions have directly addressed specific business objectives and positively impacted key business results (e.g., increased user adoption, improved task completion rates, reduced support tickets).
• Examples of user journey maps, user flows, and wireframes that effectively communicate complex interactions and system logic.
• Case studies detailing your role in solving challenging design problems, including your approach, the rationale behind your design decisions, and the measurable outcomes.

Process Documentation:

• Evidence of your ability to meticulously gather and document UX requirements, translating them into clear deliverables such as process maps, user journey maps, and interaction specifications.
• Examples of how you have collaborated with subject matter experts and cross-functional teams to define and refine system requirements from a user experience perspective.
• Showcase your experience in developing detailed design rationale and specifications that guide development teams in implementing the intended user experience.

📝 Enhancement Note: The portfolio requirement explicitly asks for demonstration of impact on business results, which is crucial for operations-focused roles. It also emphasizes the ability to document complex processes and system logic, aligning with the need for clarity and efficiency in a B2B SaaS environment.

💵 Compensation & Benefits

Salary Range: $59,000 - $92,000 per year.

• Methodology: This range is provided by the employer and is based on the applicant's education, experience, knowledge, skills, and abilities, balanced against internal equity and competitive market-based geographic ranges. As this is a remote role within the U.S., salary bands may be adjusted based on location, though the company has indicated a broad national range.
• Operations Context: For a mid-to-senior level UX Designer in the U.S., this range is competitive, particularly for remote positions. It reflects the need for specialized skills in user experience design, product development, and domain expertise in benefits technology.

Benefits:

• Comprehensive Benefits Package: This typically includes health insurance (medical, dental, vision), life insurance, disability insurance, and retirement savings plans (e.g., 401k). Specific details will be provided upon discussion.
• Annual Bonus Incentive Plan: Eligibility for an annual bonus, reflecting performance-based rewards and company success.
• Remote Work Stipend/Support: While not explicitly stated, remote roles often come with provisions for home office setup or recurring stipends.
• Professional Development: Opportunities for continuous learning, professional growth, and skill enhancement aligned with the company's commitment to employee development.

Working Hours:

• Standard full-time hours, typically 40 hours per week.
• Flexibility may be available, but core working hours will likely align with U.S. business operations and team collaboration needs.

📝 Enhancement Note: The salary range is clearly defined. The "Comprehensive Benefits Package" is a standard offering; specific details can be found via the provided link. The mention of an annual bonus indicates a performance-driven compensation structure, common in roles that directly influence business outcomes.

🎯 Team & Company Context

🏢 Company Culture

Industry: Benefits Technology / Human Resources Software (SaaS). Businessolver operates in the dynamic HR tech sector, providing solutions that help organizations manage employee benefits effectively. This industry requires a deep understanding of compliance, employee needs, and employer challenges. Company Size: Businessolver is a mid-to-large sized company, likely employing between 500-1000+ individuals based on typical HR tech company profiles and their stated industry mission. This size offers a balance of established processes with opportunities for individual impact and growth. Founded: 1998. With over two decades of experience, Businessolver has a mature market presence and a well-established reputation for delivering benefits technology and services. This history suggests a stable work environment with deep domain expertise.

Team Structure:

• The UX Designer will likely be part of a Product or Engineering team, reporting to a Design Lead, Product Manager, or Director of Product.
• Collaboration will be extensive with Product Managers, Software Engineers, Architects, Researchers, Content Strategists, and potentially Marketing or Sales teams to ensure cohesive product experiences.
• The structure aims to foster cross-functional alignment, ensuring that user experience considerations are integrated from the initial stages of product development.

Methodology:

• Data-Driven Design: Emphasis on using user feedback, analytics, and research to inform design decisions and measure impact.
• Agile Development: Likely operates within an Agile framework, requiring iterative design processes, close collaboration with development teams, and adaptability to evolving requirements.
• Client-Centric Approach: A core value of Businessolver is "client delight," meaning the product development process is heavily influenced by client needs and feedback to ensure maximum value and user satisfaction.
• Security & Compliance: Given the nature of benefits technology, a strong emphasis on data security and regulatory compliance will be embedded in all processes.

Company Website: https://www.businessolver.com/

📝 Enhancement Note: The company's focus on "client delight" and its long history in the HR tech space suggest a culture that values user satisfaction, reliability, and long-term relationships. The "security practices" mentioned in the job description are paramount in this industry.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a mid-to-senior level UX Designer. It requires significant independent contribution, the ability to lead design initiatives, and a strong understanding of how design impacts business outcomes. It is a key contributor role, not entry-level. Reporting Structure: The UX Designer will report to a manager within the product development or design function. This structure typically allows for mentorship from experienced leaders and provides clear channels for feedback and career development discussions. Operations Impact: The UX Designer's work directly influences the usability and adoption of Businessolver's core SaaS platforms. By creating frictionless experiences for health benefits literacy and utilization, this role significantly impacts client satisfaction, employee engagement with benefits, and ultimately, the client's ROI on Businessolver's services. This operational impact is critical for customer retention and new business acquisition.

Growth Opportunities:

• Senior UX/Product Designer: Progression to a Senior or Lead UX Designer role, taking on more complex projects, mentoring junior designers, and contributing more heavily to design strategy.
• Specialization: Opportunity to deepen expertise in specific areas of UX, such as user research, interaction design, or accessibility, or to become a domain expert in benefits technology.
• Management Track: Potential to move into a Design Manager or Product Management role for individuals demonstrating leadership potential and strategic thinking.
• Cross-Functional Mobility: Possibility to move into related roles within Product Management, User Research, or Customer Success, leveraging a deep understanding of the user and product.

📝 Enhancement Note: The growth path emphasizes both deepening UX expertise and broadening into leadership or related product roles, common in growing tech companies. The "operations impact" highlights how design contributes to business success, a key consideration for operations professionals.

🌐 Work Environment

Office Type: Fully Remote. This role is designed for individuals to work from anywhere within the United States, offering maximum flexibility and autonomy. Office Location(s): Not applicable as the role is fully remote. However, Businessolver does maintain physical office locations, which may foster a hybrid work environment for other roles. Workspace Context:

• Autonomy & Flexibility: Employees are expected to manage their own time and workspace to be productive. This requires strong self-discipline and time management skills.
• Digital Collaboration Tools: Reliance on digital tools (e.g., Slack, Teams, Zoom, project management software) for communication, collaboration, and team synchronization.
• Virtual Team Interaction: Opportunities for virtual team-building activities, knowledge sharing sessions, and cross-functional project collaboration through digital platforms.

Work Schedule:

• Standard 40-hour work week.
• While fully remote, effective collaboration requires alignment with core business hours for meetings and real-time communication with team members across different U.S. time zones.

📝 Enhancement Note: The fully remote nature is a primary characteristic of the work environment, demanding a high degree of self-management and proficiency with remote collaboration tools.

📄 Application & Portfolio Review Process

Interview Process:

1. Application Screening: Initial review of resumes and portfolios against stated qualifications and experience.
2. Recruiter Screen: A preliminary conversation to assess cultural fit, basic qualifications, salary expectations, and understanding of the role.
3. Hiring Manager Interview: In-depth discussion with the hiring manager focusing on design philosophy, problem-solving approaches, and specific experience relevant to Businessolver's challenges.
4. Portfolio Review & Design Challenge: A dedicated session where candidates present their portfolio, highlighting specific case studies. This may be accompanied by a practical design challenge (e.g., a take-home assignment or a live whiteboard exercise) to assess design skills, process, and communication.
5. Cross-Functional Team Interviews: Meetings with potential peers and stakeholders (e.g., Product Managers, Engineers) to evaluate collaboration style and technical understanding.
6. Final Interview/Hiring Manager Decision: Potential final discussion to confirm fit and extend an offer.

Portfolio Review Tips:

• Showcase Impact: Focus on case studies that demonstrate how your design decisions led to measurable improvements in user engagement, task completion, or business metrics. Quantify results whenever possible.
• Articulate Your Process: Clearly explain your design methodology for each project, from user research and ideation to prototyping and iteration. Highlight how you adapted your process based on project needs.
• Demonstrate Problem-Solving: For each case study, clearly define the problem you were solving, the constraints you faced, and the rationale behind your chosen solutions.
• Highlight Collaboration: Provide examples of how you collaborated with cross-functional teams, managed feedback, and integrated diverse perspectives into your design process.
• Tailor to Businessolver: Research Businessolver's products and target audience. Consider how your portfolio examples relate to benefits technology, B2B SaaS, or complex domains.

Challenge Preparation:

• Understand the Domain: Familiarize yourself with the challenges of benefits administration, employee engagement, and health literacy.
• Focus on User-Centricity: Even in a timed challenge, demonstrate a clear understanding of user needs and a structured approach to solving problems from the user's perspective.
• Communicate Your Thinking: Clearly articulate your thought process, assumptions, and design decisions. Use diagrams or sketches effectively to convey your ideas.
• Address Constraints: Be prepared to discuss trade-offs, technical limitations, and business priorities that might influence design choices.

📝 Enhancement Note: The emphasis on a portfolio review and potential design challenge is standard for UX roles. The advice focuses on demonstrating impact, process, collaboration, and domain relevance, which are critical for success in this specific role.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Heavily preferred and extensive experience is requested for interface design, prototyping, and collaborative workflows.
• Prototyping Software: Proficiency with other tools like Sketch, Adobe XD, InVision, or similar is valuable.
• User Research Platforms: Experience with tools for user interviews, surveys, and usability testing (e.g., UserTesting.com, SurveyMonkey, Qualtrics).
• Collaboration Tools: Daily use of communication and project management platforms such as Slack, Microsoft Teams, Jira, Confluence, Asana, or Trello.

Analytics & Reporting:

• Analytics Platforms: Familiarity with tools like Google Analytics, Amplitude, or Mixpanel to understand user behavior and track key UX metrics.
• Data Visualization Tools: Experience with tools like Tableau or Power BI for creating dashboards and reporting on user engagement and task success rates.

CRM & Automation:

• CRM Systems: While not a direct user, understanding how UX design impacts CRM data and workflows (e.g., Salesforce) can be beneficial in a B2B context.
• Workflow Automation Concepts: Understanding how user experiences can be streamlined through backend automation or integrated workflows.

📝 Enhancement Note: Figma is explicitly called out as a preferred tool, indicating its central role in the design team's workflow. Understanding analytics and how UX impacts broader business systems like CRMs shows a mature understanding of the operations landscape.

👥 Team Culture & Values

Operations Values:

• Client Delight: A paramount value, driving a commitment to delivering exceptional user experiences that meet and exceed client expectations. Operations professionals are expected to prioritize client success in their work.
• Integrity & Security: Given the sensitive nature of benefits data, a strong emphasis on data protection, ethical practices, and adherence to security protocols is non-negotiable.
• Collaboration & Teamwork: The company fosters a collaborative environment where diverse perspectives are valued, and cross-functional teamwork is essential for product success. Operations roles require active engagement with other departments.
• Innovation & Continuous Improvement: A culture that encourages exploring new ideas, adopting best practices, and continuously refining processes and products to stay ahead in the market.
• Ownership & Accountability: Employees are expected to take ownership of their work, drive results, and be accountable for project outcomes, contributing to the overall operational efficiency.

Collaboration Style:

• Cross-Functional Integration: Operations, design, and development teams work closely together, with frequent touchpoints and shared responsibilities for product delivery.
• Open Communication: Encouragement of open dialogue, constructive feedback, and knowledge sharing to foster a learning environment.
• User-Centric Focus: A shared commitment across all teams to understanding and serving the end-user, ensuring that business goals are met through valuable user experiences.

📝 Enhancement Note: The values emphasize a client-first approach, strong ethical standards, and a highly collaborative, iterative work style, all critical for success in operations and product development roles within a regulated industry.

⚡ Challenges & Growth Opportunities

Challenges:

• Complex Domain Understanding: Navigating and simplifying the intricacies of employee benefits, health insurance, and compliance regulations to create intuitive user experiences.
• Balancing User Needs with Business Objectives: Effectively integrating user desires with technical constraints, business goals, and product roadmaps.
• Remote Collaboration: Maintaining strong team cohesion, effective communication, and seamless workflow in a fully remote environment across multiple time zones.
• Driving Adoption of New Features: Designing experiences that encourage users to adopt and effectively utilize new functionalities within the platform.
• Evolving Technology & Best Practices: Staying current with the rapid advancements in UX design tools, methodologies, and accessibility standards.

Learning & Development Opportunities:

• Advanced UX Training: Access to workshops, courses, and conferences focused on deepening expertise in areas like interaction design, user research methodologies, and UX strategy.
• Domain Expertise Development: Opportunities to become a subject matter expert in the benefits technology space, understanding the unique challenges and opportunities within HR tech.
• Mentorship Programs: Potential to be mentored by senior design or product leaders, or to mentor junior team members, fostering leadership and skill development.
• Exposure to B2B SaaS Product Development: Gaining valuable experience in the lifecycle of enterprise software development, from ideation to post-launch optimization.

📝 Enhancement Note: The challenges highlight the need for adaptability, strong analytical skills, and a proactive approach to learning. The growth opportunities are geared towards career advancement within UX and product development.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to design for a complex domain with ambiguous requirements. How did you approach it, and what was the outcome?" (Focus on your structured approach, research methods, and ability to clarify ambiguity.)
• "How do you balance user needs with business goals and technical constraints in your design process?" (Highlight your understanding of trade-offs and your ability to advocate for the user while respecting project limitations.)
• "Walk me through your process for designing a new feature from scratch. What steps do you take, and how do you involve stakeholders?" (Emphasize user research, ideation, prototyping, testing, and iterative refinement.)
• "How do you ensure accessibility (WCAG 2.2) is integrated into your designs?" (Demonstrate knowledge of standards and practical application.)

Company & Culture Questions:

• "What interests you about Businessolver and our mission in the benefits technology space?" (Research the company's mission, values, and recent news. Connect it to your passion for user-centric design.)
• "How do you approach collaborating with Product Managers and Engineers, especially in a remote setting?" (Provide examples of your communication style, feedback mechanisms, and problem-solving with cross-functional teams.)
• "Describe a challenging situation where you had to present your design work to senior leadership. How did you prepare, and what was the result?" (Focus on your communication skills, data-driven arguments, and ability to influence.)

Portfolio Presentation Strategy:

• Structure Your Narrative: For each case study, clearly outline the Problem, Your Role, Solution, and Results. Use a consistent template.
• Highlight Your Process: Visually showcase your design journey—sketches, wireframes, user flows, prototypes, and final UI. Explain the why behind each stage.
• Quantify Impact: Whenever possible, present metrics and data that demonstrate the success of your designs (e.g., increased conversion rates, improved task completion times, reduced error rates).
• Showcase Problem-Solving: Focus on projects where you tackled complex challenges and how your design thinking led to innovative solutions.
• Be Prepared for Questions: Anticipate questions about your design decisions, alternative approaches, and how you handled feedback or setbacks.

📝 Enhancement Note: The interview preparation advice is tailored to assess the candidate's strategic thinking, collaboration skills, and ability to demonstrate impact, all crucial for a UX Designer role contributing to business operations.

---

📌 Application Steps

To apply for this UX Designer position:

• Submit your application through the Businessolver careers portal via the provided link.
• Portfolio Customization: Ensure your portfolio prominently features case studies that demonstrate your ability to tackle complex domains, your user-centered design process, and the measurable impact of your work on business objectives. Tailor your selected projects to align with Businessolver's focus on benefits technology and B2B SaaS.
• Resume Optimization: Craft your resume to highlight keywords related to User Experience Design, Product Design, Figma, Prototyping, User Research, Collaboration, and any experience in HR tech, financial software, or B2B solutions. Quantify achievements wherever possible.
• Interview Preparation: Practice articulating your design philosophy, problem-solving methodologies, and collaboration style. Prepare to walk through your portfolio with a focus on your process and the business impact of your designs.
• Company Research: Thoroughly research Businessolver, its products (particularly its benefits administration platform), its mission, and its stated company values. Understand the industry challenges and how your UX skills can contribute to client success and operational efficiency.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.