UX Designer, Platform Architecture

📍 Job Overview

Job Title: UX Designer, Platform Architecture

Company: Prokeep

Location: United States

Job Type: Full-Time

Category: Product Design / User Experience Operations

Date Posted: February 09, 2026

Experience Level: Mid-Senior Level (6+ years)

Remote Status: Fully Remote (United States)

🚀 Role Summary

• Define and champion the overall User Experience (UX) vision, principles, and standards for Prokeep's platform, ensuring a cohesive and intuitive user journey across all products and features.

• Own the evolution and maintenance of Prokeep's Design System and Design Language in Figma, focusing on scalability, consistency, and widespread adoption by Product and Engineering teams to streamline development and enhance user experience.

• Drive strategic UX improvements by leveraging customer research, product analytics, and behavioral data to identify opportunities for enhancing existing workflows and introducing new functionalities that deliver tangible customer value, particularly through AI-powered B2B solutions.

• Act as a senior design leader, influencing product discovery, roadmap planning, and prioritization discussions to embed UX considerations early and consistently, ensuring user needs are at the forefront of development cycles.

📝 Enhancement Note: This role is positioned as a senior individual contributor focused on the strategic and architectural aspects of UX within Prokeep's platform. It emphasizes leadership through influence, system thinking, and a deep understanding of how to scale user experiences in a growing B2B SaaS environment. The focus on "Platform Architecture" and "cohesive system" indicates a need for a designer who can think holistically about the product ecosystem, not just individual features.

📈 Primary Responsibilities

• Establish and evolve Prokeep's UX vision, principles, and experience standards to ensure a consistent and intuitive user interface across the platform.

• Define and manage how Prokeep's various products and features function as an integrated and cohesive system, optimizing cross-feature usability and workflow continuity.

• Own, maintain, and continuously improve the Design System and Design Language within Figma, ensuring component reusability, scalability, and adherence to established patterns.

• Lead UX research initiatives, including customer interviews, usability testing, and direct user feedback sessions, to gather actionable insights for product development.

• Drive information architecture and workflow optimizations that support product expansion while respecting and enhancing existing customer workflows.

• Design, prototype, and validate new features and improvements using modern design tools, with a specific emphasis on integrating AI functionality for enhanced B2B workflows.

• Collaborate closely with Engineering to ensure accurate implementation of designs and effective adoption of the Design System, maintaining a high standard of UX quality.

• Represent UX in strategic product discovery, planning, and roadmap discussions, advocating for user needs and influencing prioritization decisions.

• Analyze product analytics and behavioral data to identify user pain points, opportunities for improvement, and measure the impact of UX initiatives.

• Lead design critique sessions and foster a culture of constructive feedback to maintain and elevate UX quality across the product.

• Act as a primary user advocate, influencing product strategy and decisions across Product, Engineering, and Go-To-Market teams.

• Contribute to defining Prokeep's internal UX processes, engagement models, and operational expectations.

📝 Enhancement Note: The responsibilities highlight a blend of strategic design leadership, hands-on design execution, and process definition. The emphasis on "cohesive system," "design language," "AI functionality," and "low-disruption UX improvements" suggests a need for a designer skilled in complex product ecosystems and iterative, user-centric scaling.

🎓 Skills & Qualifications

Education: Bachelor's degree in Design, Human-Computer Interaction, Psychology, or a related field is preferred; equivalent practical experience will be strongly considered.

Experience: 6+ years of experience in designing and shipping complex web and/or mobile products, with a proven track record of owning end-to-end UX processes from discovery through delivery.

Required Skills:

• Deep expertise in Information Architecture, User Flows, and Journey Mapping.

• Proficiency in Wireframing, Prototyping, Visual Design, and Interaction Design.

• Extensive experience in UX Research methodologies and Usability Testing.

• Expert-level proficiency in Figma, including advanced features like component libraries, auto layout, and prototyping.

• Demonstrated experience building, maintaining, and evolving Design Systems and Design Language.

• Proven ability to influence UX standards and patterns across multiple products.

• Strong understanding of how and when to apply AI functionality to B2B workflows for customer value.

• Comfortable working with product analytics, behavioral data, and qualitative research insights.

• Solid grasp of UX patterns, interaction design principles, and accessibility best practices.

• Proven experience partnering effectively with Product Management, Engineering, and Go-To-Market teams.

• Excellent communication, writing, collaboration, and critical-thinking skills.

• Ability to lead through influence without formal authority.

Preferred Skills:

• Experience in B2B SaaS product design.

• Familiarity with AI-powered design tools beyond Figma (e.g., Figma Make, Magic Patterns).

• Experience in the wholesale distribution industry or similar complex enterprise environments.

• Background in defining operational processes for design teams.

📝 Enhancement Note: The requirements emphasize a senior-level designer with a strong foundation in core UX disciplines, advanced proficiency in Figma and design systems, and a strategic mindset for scaling complex products. The explicit mention of AI and B2B workflows signals a need for forward-thinking candidates who can apply emerging technologies to enterprise challenges.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Demonstrate ownership of end-to-end UX processes for at least 2-3 complex web or mobile products, showcasing discovery, ideation, design, prototyping, and validation.

• Include case studies that highlight your ability to define and evolve information architecture and user flows for scalable platforms or complex systems.

• Showcase your experience in building, maintaining, or significantly contributing to a Design System, including examples of components, patterns, and their implementation.

• Present examples of how you've leveraged UX research, product analytics, or behavioral data to inform design decisions and measure impact.

Process Documentation:

• Provide examples of how you've documented UX principles, design patterns, or system-wide UX guidelines.

• Illustrate your approach to leading design critique sessions and fostering a culture of constructive feedback within a team.

• Showcase how you've defined or improved UX processes, such as discovery frameworks, research methodologies, or design system implementation workflows.

• Demonstrate your ability to articulate how design decisions align with business objectives and contribute to measurable outcomes.

📝 Enhancement Note: A strong portfolio is critical for this role, particularly one that demonstrates strategic thinking about UX as a system. Candidates should be prepared to walk through their design process, explain their rationale for architectural decisions, and highlight their experience with design systems and data-informed design.

💵 Compensation & Benefits

Salary Range:

The estimated salary range for a Senior UX Designer in the United States, particularly for a remote role with this level of experience and specialization, is typically between $140,000 and $190,000 annually. This range can vary based on specific experience, location within the US (though remote roles often standardize pay or use location-based adjustments), and Prokeep's compensation philosophy.

Benefits:

• Competitive Compensation: Reflecting your expertise and impact on the company's growth.

• Equity Package: Opportunity to share in the company's success and growth you help create.

• Comprehensive Health Coverage: Includes medical, dental, and vision insurance plans.

• Life & Disability Insurance: Providing financial security with life, short-term, and long-term disability coverage.

• Retirement Savings: 401(k) plan to support long-term financial planning.

• Employee Assistance Program (EAP): Confidential support services for personal and professional challenges.

• Flexible Paid Time Off (PTO): Unlimited PTO policy, encouraging employees to recharge and maintain work-life balance.

• Continuous Professional Development: Yearly education stipend to support ongoing learning and skill enhancement.

Working Hours:

• Full-time position, typically around 40 hours per week.

• As a remote role, there is an expectation of flexibility to accommodate collaboration across different time zones within the United States, with core collaboration hours likely aligning with Eastern and Central time zones.

📝 Enhancement Note: The salary range is estimated based on industry benchmarks for senior UX Designers in the US, considering the company's Series A funding and remote work model. The benefits package is comprehensive and includes attractive perks like equity, flexible PTO, and a dedicated education stipend, which are common for growth-stage tech companies.

🎯 Team & Company Context

🏢 Company Culture

Industry: Software / Technology (specifically focusing on the wholesale distribution market). Prokeep operates within the enterprise software sector, aiming to modernize and enhance the efficiency of the B2B distribution supply chain through its Order Engine.

Company Size: Prokeep is a growth-stage startup, having recently secured $25M in Series A funding. This indicates a company that is past the initial startup phase and is scaling rapidly, likely employing between 50-200 employees.

Founded: While the exact founding year isn't provided, Prokeep's recent Series A funding suggests it's a relatively established startup with a proven product-market fit and a clear growth trajectory.

Team Structure:

• The UX team is likely small and integrated, with this Senior UX Designer playing a foundational role in establishing UX practices.

• The reporting structure will likely place this role under a Head of Product, VP of Product, or potentially a Chief Product Officer, depending on the current organizational depth.

Methodology:

• Data-Driven Decision Making: Prokeep utilizes product analytics and behavioral data to inform product development and measure impact, a core aspect of this role.

• Agile Development: The company operates in fast-paced, iterative, agile environments, requiring a flexible and adaptable approach to design and development.

• Customer-Centricity: A strong focus on understanding and serving the needs of distributors and their customers is central to Prokeep's mission.

• AI Integration: Prokeep is exploring and integrating AI functionality into its B2B workflows, indicating an innovative and technology-forward approach.

Company Website: https://www.prokeep.com/

📝 Enhancement Note: Prokeep is a rapidly growing B2B SaaS company in a vital but often overlooked sector. The culture appears to be a blend of startup dynamism with a focus on collaboration, ownership, and a human element, supported by recent significant investment. This role is crucial for shaping the product's user experience as it scales.

📈 Career & Growth Analysis

Operations Career Level: This is a Senior Individual Contributor role, focusing on deep expertise and strategic influence within the UX discipline. It's a leadership position in terms of setting direction and standards, rather than managing a team. The role is pivotal in architecting the foundational UX for Prokeep's expanding platform.

Reporting Structure: The Senior UX Designer will likely report to a senior leader within the Product organization (e.g., Head of Product, VP of Product). This individual will be expected to work autonomously and influence peers and senior stakeholders across Product, Engineering, and GTM teams.

Operations Impact: The impact of this role is significant, directly influencing customer adoption, satisfaction, and retention by ensuring the platform remains intuitive and efficient as it scales. By defining UX standards and systems, this designer will enable faster, more consistent product development, thereby accelerating Prokeep's growth and market position. Their work will be instrumental in translating complex distribution workflows into simple, effective digital experiences.

Growth Opportunities:

• Specialization: Deepen expertise in platform architecture, design systems, and AI-driven UX within B2B SaaS.

• Leadership through Influence: Grow into a recognized design authority within the company, shaping product strategy and UX best practices.

• Mentorship: Potentially mentor junior designers as the team grows.

• Strategic Impact: Play a key role in the company's scaling phase, with opportunities to contribute to critical product and business decisions.

• Industry Recognition: Contribute to thought leadership in UX for B2B distribution and AI applications.

📝 Enhancement Note: This role offers a significant opportunity for a senior designer to establish and scale UX infrastructure in a fast-growing company. The growth path is focused on increasing strategic influence and specialization within the UX domain, rather than traditional people management.

🌐 Work Environment

Office Type: Prokeep operates on a Fully Remote model for this position within the United States. This means the primary work environment will be a home office setup.

Office Location(s): While the role is remote, the company is headquartered in Chicago, IL. The remote work policy allows employees to work from anywhere within the United States, potentially with some adjustments for time zone collaboration.

Workspace Context:

• Collaborative Environment: Despite being remote, the role demands strong cross-functional collaboration with teams in Product, Engineering, and Go-To-Market. This requires proactive communication and engagement through digital tools.

• Tools & Technology: Access to modern design and collaboration tools, including Figma (with AI features), project management software, and communication platforms (e.g., Slack, Zoom), will be essential.

• Operations Team Interaction: Regular virtual meetings, design critiques, and collaborative working sessions will be key to staying connected and aligned with the broader product and engineering efforts.

Work Schedule:

• The role is full-time, expected to be around 40 hours per week.

• Flexibility is inherent in a remote role, but candidates should be prepared to align with core business hours and participate in scheduled meetings, potentially spanning multiple US time zones. The emphasis on "fast-paced, iterative, agile environments" suggests a need for responsiveness and availability during working hours.

📝 Enhancement Note: The fully remote nature of this role requires strong self-discipline, proactive communication skills, and proficiency with digital collaboration tools. The company culture emphasizes building together, suggesting a supportive, albeit distributed, team environment.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A recruiter or hiring manager will review your application and portfolio for fit with the role requirements. Be sure your resume and portfolio clearly highlight your experience in platform architecture, design systems, and strategic UX leadership.

• Portfolio Presentation & UX Deep Dive: You will likely present a curated selection of your work, focusing on case studies that demonstrate your ownership of end-to-end UX processes, information architecture, design system contributions, and use of data. Expect in-depth questions about your design decisions, research methodologies, and how you've influenced product direction.

• Cross-Functional Collaboration Interview: This interview will assess your ability to work effectively with Product Management and Engineering. Be prepared to discuss how you've collaborated on roadmaps, integrated UX into agile workflows, and partnered with engineers for high-quality implementation.

• Design Leadership & Strategy Interview: This session will focus on your vision for UX at Prokeep, your approach to defining principles and standards, and your experience with AI in B2B contexts. You may be asked to discuss how you would tackle specific platform challenges or define UX processes.

• Founder/Senior Leadership Interview: A final conversation to gauge cultural fit, strategic alignment, and overall suitability for the role and the company's growth phase.

Portfolio Review Tips:

• Focus on System Thinking: Highlight projects where you architected or significantly improved the coherence and scalability of a product's user experience. Emphasize how your work created a unified system.

• Showcase Design System Mastery: Include detailed examples of your involvement with design systems—from creation to maintenance and adoption strategies. Demonstrate your understanding of their impact on efficiency and consistency.

• Quantify Impact: Whenever possible, use metrics and data to demonstrate the success of your design solutions. Show how your work led to improved user engagement, efficiency, or business outcomes.

• Tell a Story: For each case study, clearly articulate the problem, your process, your role, the solutions you designed, and the results achieved. Focus on your strategic contributions.

• Address AI Integration: If you have experience applying AI to B2B workflows, be sure to highlight this, explaining your approach and the value delivered.

Challenge Preparation:

• Be prepared for potential design challenges that might involve information architecture, workflow optimization, or proposing UX improvements for a given B2B scenario.

• Practice articulating your design process and rationale concisely.

• Think about how you would approach defining UX principles or a design system for a growing platform.

📝 Enhancement Note: The interview process is designed to assess not just design skills but also strategic thinking, leadership potential, and the ability to operate effectively in a remote, growth-stage environment. A strong emphasis on portfolio and process is expected.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Expert-level proficiency is mandatory. This includes mastery of component libraries, auto layout, prototyping, version control, and collaboration features. Familiarity with Figma's AI-powered features (e.g., Figma Make, Magic Patterns) is a significant plus.

• Prototyping Tools: While Figma is primary, experience with other advanced prototyping tools may be beneficial for specific use cases.

• Design System Management Platforms: Experience with tools or methodologies for managing and distributing design systems.

Analytics & Reporting:

• Product Analytics Tools: Experience with tools like Amplitude, Mixpanel, Google Analytics, or similar platforms for analyzing user behavior, tracking feature adoption, and identifying trends.

• Data Visualization Tools: Familiarity with tools used to create dashboards and reports (e.g., Tableau, Looker, Power BI) to communicate insights effectively.

CRM & Automation:

• While not a direct CRM role, understanding how UX impacts CRM functionality and customer engagement within a B2B context is important. Familiarity with how user data from CRM systems informs UX research and design is beneficial.

• Collaboration & Project Management Tools: Proficiency in tools like Jira, Confluence, Slack, Asana, or Trello for managing design tasks, documenting processes, and facilitating team communication.

📝 Enhancement Note: The core technical requirement is advanced Figma expertise. Proficiency in analytics tools and collaborative platforms is crucial for a remote role focused on data-informed design and cross-functional alignment. The mention of AI tools suggests Prokeep is investing in cutting-edge design technology.

👥 Team Culture & Values

Operations Values:

• Build Together: Emphasizes collaboration, camaraderie, and a customer-focused approach. This means actively participating in team efforts, offering support, and prioritizing user needs in all design decisions.

• Own It: Encourages persistence, accountability, and personal growth. This translates to taking initiative, driving projects to completion, and proactively seeking opportunities for improvement and learning.

• Be Humble. Be Human.: Promotes respect, authenticity, and meaningful relationships. In a remote setting, this means communicating with empathy, being open to feedback, and fostering genuine connections with colleagues.

• Have Fun!: Encourages positivity, perseverance, and enjoyment in the work. This suggests a culture that values a positive attitude, resilience through challenges, and a balanced approach to work and life.

Collaboration Style:

• Cross-Functional Integration: Proactive and consistent collaboration with Product, Engineering, and GTM teams is essential. This involves active participation in meetings, clear communication of design rationale, and seeking input from stakeholders.

• Process Review & Feedback: A culture that values constructive feedback and iterative improvement. Expect regular design critiques and discussions about refining UX processes and standards.

• Knowledge Sharing: As a senior member, sharing expertise and best practices, especially regarding design systems and platform architecture, will be key. This can happen through documentation, presentations, and informal mentoring.

📝 Enhancement Note: Prokeep's values are geared towards fostering a positive, collaborative, and high-performing remote work environment. For this UX role, it means being an active, accountable, and empathetic contributor who champions the user while working effectively across diverse teams.

⚡ Challenges & Growth Opportunities

Challenges:

• Scaling UX Cohesively: Ensuring that as Prokeep's platform expands with new features and modules, the user experience remains intuitive, consistent, and integrated, avoiding fragmentation.

• Balancing Innovation with Stability: Introducing new AI-powered features and evolving the design system while ensuring minimal disruption to existing customer workflows and maintaining a high standard of usability.

• Leading Through Influence: Effectively driving UX standards and adoption across Product and Engineering without formal managerial authority.

• Remote Collaboration: Maintaining strong alignment and effective communication within a fully remote team, ensuring all stakeholders are informed and involved.

• Defining UX at Scale: Establishing and refining the operational processes and engagement models for UX within a rapidly growing company.

Learning & Development Opportunities:

• Deepen Expertise in Platform UX: Gain extensive experience in architecting and scaling complex B2B SaaS platforms.

• Master AI-Driven Design: Become a leader in applying AI to enhance enterprise workflows and user experiences.

• Shape Design Systems: Play a pivotal role in building and evolving a robust design system that supports rapid product development.

• Strategic Product Influence: Develop skills in influencing product strategy and roadmap decisions at a senior level.

• Industry Exposure: Contribute to the evolving landscape of UX design for distribution and B2B software, potentially through company-sponsored education and conferences.

📝 Enhancement Note: This role presents significant opportunities for professional growth by tackling complex scaling challenges in a dynamic B2B SaaS environment, particularly at the intersection of UX, platform architecture, and emerging AI technologies.

💡 Interview Preparation

Strategy Questions:

• "How would you define and champion UX principles for a growing B2B platform like Prokeep?" (Prepare to discuss your approach to creating design guidelines and ensuring their adoption.)

• "Describe a time you had to influence cross-functional teams (Product, Engineering) to prioritize UX improvements or adopt a new design system. What was your strategy?" (Focus on your ability to lead through influence and build consensus.)

• "How do you approach designing for existing customer workflows while introducing new features or AI capabilities? Provide an example." (Highlight your understanding of iterative design, user impact, and minimizing disruption.)

Company & Culture Questions:

• "Based on your research, what do you see as the biggest UX challenge or opportunity for Prokeep as it scales?" (Demonstrate you've researched the company, its market, and its product.)

• "How do you approach collaboration and feedback within a remote team environment, aligning with Prokeep's values like 'Build Together' and 'Be Humble. Be Human.'?" (Relate your collaboration style to the company's stated values.)

Portfolio Presentation Strategy:

• Curate for Platform Architecture: Select case studies that best demonstrate your experience with information architecture, system design, and the creation/evolution of design systems.

• Emphasize Process & Rationale: Clearly walk through your end-to-end design process for each project, explaining your decisions, research findings, and how you addressed user needs and business goals.

• Showcase Collaboration: Highlight instances where you worked effectively with Product Managers and Engineers, illustrating how you translated complex requirements into intuitive designs and ensured successful implementation.

• Quantify Results: Present concrete data and metrics that showcase the positive impact of your design solutions on user behavior, efficiency, or business outcomes.

• Address AI & B2B: If applicable, showcase any projects involving AI or complex B2B workflows, explaining your unique approach.

📝 Enhancement Note: Interview preparation should focus on demonstrating strategic thinking, strong system design capabilities, effective collaboration, and a data-driven approach, all tailored to Prokeep's B2B SaaS context and remote work model.

📌 Application Steps

To apply for this operations position:

• Submit your application through the provided Ashby link.

• Portfolio Customization: Tailor your portfolio to highlight projects demonstrating platform architecture, design system expertise, and experience with complex B2B workflows. Prioritize case studies that showcase your ability to scale UX and integrate data-driven insights.

• Resume Optimization: Ensure your resume clearly articulates your 6+ years of experience, focusing on achievements related to information architecture, UX strategy, design systems, and cross-functional influence. Use keywords from the job description.

• Interview Preparation: Practice presenting your portfolio, focusing on your design process, strategic rationale, and the quantifiable impact of your work. Prepare thoughtful questions about Prokeep's UX challenges and future direction.

• Company Research: Deeply understand Prokeep's mission, target market (wholesale distribution), product offerings, and company values to articulate how your skills and experience align with their growth objectives and culture.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.