UX Designer (MNSITE-3656)

📍 Job Overview

Job Title: UX Designer (MNSITE-3656)

Company: Integres, LLC

Location: Minneapolis, Minnesota, United States

Job Type: Full-time

Category: User Experience (UX) Design / Product Design

Date Posted: January 29, 2026

Experience Level: 5-10 Years

Remote Status: On-site

🚀 Role Summary

• This role focuses on enhancing user experience through comprehensive user research, intuitive interface design, and iterative prototyping for web-based applications within an IT team.

• The UX Designer will be instrumental in ensuring all digital products adhere to stringent accessibility standards (WCAG 2.1 AA) and universal design principles, promoting inclusivity.

• A key aspect involves close collaboration with cross-functional teams, including product owners and developers, leveraging Agile methodologies to drive design innovation and implementation.

• The position demands strong skills in translating user insights and business requirements into functional, aesthetically pleasing, and user-friendly design solutions, with a particular emphasis on mobile app UI/UX for specific systems.

📝 Enhancement Note: The job description implies a focus on a specific IT project involving transit fare systems, requiring familiarity with ticketing and payment systems, and transit user behavior. This is a crucial detail for candidates to understand the specialized domain.

📈 Primary Responsibilities

• Lead and conduct user research activities, including in-depth interviews, surveys, and usability testing sessions, to identify user pain points and gather actionable insights.

• Design intuitive, accessible, and user-centered interfaces, workflows, and information architecture for web-based applications, ensuring consistency with established design systems and brand guidelines.

• Develop a range of design artifacts, from low-fidelity wireframes and user flows to high-fidelity mockups and interactive prototypes, utilizing tools like Figma.

• Collaborate closely with product managers, developers, and other stakeholders in an Agile development environment, participating in daily stand-ups, sprint planning, and reviews to iterate on designs and ensure successful implementation.

• Ensure all design deliverables meet or exceed accessibility standards, specifically WCAG 2.1 Level AA, and adhere to universal design principles for an inclusive user experience.

• Present design concepts, research findings, and project updates to diverse stakeholder groups, clearly articulating design rationale and technical considerations.

• Conduct design audits and provide comprehensive documentation, including style guides, component libraries, and annotated specifications, to facilitate seamless handoffs to development teams.

• Adapt designs based on user feedback, data analysis, and evolving project requirements, demonstrating a flexible and iterative design approach.

📝 Enhancement Note: The quantitative aspects of the responsibilities (e.g., "Conduct 8–10 user interviews and 2–3 usability testing sessions per 2-week sprint," "Design 20+ key interface screens and workflows") suggest a high-volume, fast-paced environment where efficient design processes are critical.

🎓 Skills & Qualifications

Education: Bachelor's degree in UX Design, Human-Computer Interaction, Graphic Design, or a related field.

Experience: Minimum of five (5) years of experience in User Experience (UX) design for web-based applications, with a strong emphasis on user research, wireframing, prototyping, and visual design.

Required Skills:

• Five (5) years of experience in User Experience (UX) designs of web-based applications.

• Four (4) years of experience designing compliant webpages per accessibility standards WCAG 2.1 Level AA or higher.

• Five (5) years of experience creating wireframes, prototypes, and mockups.

• Three (3) years of experience in information architecture and design.

• Two (2) years of experience in user experience design in an Agile development environment.

• Demonstrated experience applying accessibility and inclusive design best practices.

• Strong user research and persona development capabilities.

• Proven usability testing and analysis experience.

• Experience with data analysis and leveraging metrics to inform design decisions.

• Proficiency in responsive and adaptive design techniques.

• Solid visual and UI design skills, with a keen eye for design principles and aesthetics.

• Understanding of universal design principles.

• Demonstrated project management, time management, and organizational skills.

• Experience with mobile app UI/UX, particularly for ticketing or payment systems.

• Basic understanding of front-end technologies (HTML, CSS, JavaScript, Blazor) to facilitate effective collaboration with development teams.

• Adaptability and a willingness to learn new technologies and tools.

• Empathy for users and a strong user-centric design philosophy.

• Critical thinking and creative problem-solving abilities.

Preferred Skills:

• Familiarity with transit fare structures, ticket vending machines, and validation devices.

• Exposure to data-driven design utilizing analytics related to transit user behavior.

• UX certifications or formal training in accessibility standards and Agile methodologies.

📝 Enhancement Note: The emphasis on WCAG 2.1 AA and universal design, coupled with specific experience in mobile app UI/UX for ticketing/payment systems, indicates a preference for candidates with domain-specific knowledge or a strong aptitude for quickly learning such specialized areas.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A portfolio showcasing a minimum of 5-10 projects demonstrating a strong UX design process, from initial research to final implementation.

• Evidence of designing and delivering user-centered solutions for web-based applications, with a focus on intuitive interfaces and optimized workflows.

• Specific examples of creating wireframes, high-fidelity mockups, and interactive prototypes for complex applications.

• Case studies that highlight how user research and usability testing informed design decisions and led to measurable improvements in user experience.

Process Documentation:

• Detailed documentation of the UX design process, including user research methodologies, persona development, and usability testing reports.

• Workflow diagrams and process maps illustrating the user journey and interaction flows within applications.

• Documentation of design iterations, feedback incorporation, and problem-solving approaches used throughout project lifecycles.

• Style guides, component libraries, and annotated design specifications for seamless handoffs to development teams.

📝 Enhancement Note: Candidates should be prepared to articulate their design process, emphasizing how they translate user needs and business requirements into tangible design solutions, and how they measure the success of their designs. The inclusion of specific metrics and accessibility compliance in portfolio pieces will be highly valued.

💵 Compensation & Benefits

Salary Range: While specific salary information is not provided, based on the experience level (5-10 years), location (Minneapolis, MN), and the specialized nature of UX design with accessibility requirements, a competitive salary range for a UX Designer in this market typically falls between $90,000 and $130,000 per year. This estimate considers industry benchmarks for experienced UX professionals in a major metropolitan area.

Benefits:

• Healthcare and Insurance: Comprehensive medical, dental, and vision coverage to ensure employee well-being.

• Disability Protection: Short-term and long-term disability insurance to provide financial security.

• Life Insurance: Basic life insurance and Accidental Death & Dismemberment (AD&D) coverage for peace of mind.

• 401(k) Savings Plan: A robust retirement savings plan to support long-term financial goals.

• Accrued Paid Time Off (PTO): Generous paid time off for vacation, personal days, and sick leave.

• Employee Recognition and Rewards: Programs to acknowledge and reward outstanding performance and contributions.

• Employee Referral Bonuses: Incentives for referring qualified candidates to the company.

Working Hours: The standard working hours for this full-time, on-site position are typically 40 hours per week, aligning with typical business operations. Flexibility may be available depending on project needs and team collaboration schedules, but the core requirement is on-site presence.

📝 Enhancement Note: The salary range is an estimate based on industry data for experienced UX Designers in Minneapolis. Actual compensation may vary based on the candidate's specific qualifications, interview performance, and final negotiation. The benefits package is comprehensive, reflecting a commitment to employee well-being and financial security.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology Solutions / IT Consulting. Integres, LLC operates within the IT services sector, focusing on delivering agile, insightful IT-based solutions. As a Service-Disabled Veteran Owned Small Business (SDVOSB), the company brings a unique perspective and commitment to its operations.

Company Size: Small to Medium-sized Business (SMB). Integres, LLC's description suggests a company that values a "corporate family culture," which is often more prevalent in smaller to medium-sized organizations where individual contributions are highly visible.

Founded: The founding date is not specified, but the company's mission to provide high-quality, insightful, agile IT solutions indicates a modern approach to technology services.

Team Structure:

• The UX Designer will likely be part of a dedicated IT project team, potentially including product owners, developers, business analysts, and other specialists.

• Reporting structure is likely to be to a UX Lead, Design Manager, or Project Manager, with close collaboration across development and product teams.

Methodology:

• Data Analysis and Insights: Emphasis on using user research, usability testing, and potentially analytics to drive design decisions.

• Workflow Planning and Optimization: Focus on designing efficient and intuitive user workflows to improve application usability.

• Automation and Efficiency: While not explicitly stated for UX, the company's overall approach to "agile information technology-based solutions" suggests an appreciation for efficient processes and tools.

Company Website: https://www.integrestech.com/

📝 Enhancement Note: Integres, LLC emphasizes "Integrity," "servant-leadership," and a "corporate family culture" with a focus on work/life balance. This indicates a supportive environment that values employee well-being alongside professional excellence and accountability.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as an experienced UX Designer, requiring 5+ years of specialized experience. It represents a mid-level to senior individual contributor role, focusing on deep expertise in UX design principles, accessibility, and Agile methodologies.

Reporting Structure: The UX Designer will report to a project lead or design manager and will work closely with product owners and development teams. This structure allows for direct impact on project outcomes while benefiting from guidance and collaboration.

Operations Impact: The UX Designer's impact is critical in ensuring the usability, accessibility, and overall user satisfaction of IT solutions, particularly those related to transit systems. Successful UX design directly influences user adoption, efficiency, and customer satisfaction, thereby contributing to the project's success and Integres' reputation.

Growth Opportunities:

• Skill Specialization: Opportunities to deepen expertise in specific areas like accessibility compliance (e.g., becoming an accessibility SME), mobile UX for specialized systems, or user research methodologies.

• Leadership Development: Potential to grow into a Lead UX Designer role, mentoring junior designers, or taking on more significant project leadership responsibilities.

• Cross-functional Exposure: Gaining broader experience by working on diverse IT projects and collaborating with various business units.

• Certification: Pursuing advanced UX certifications or specific training in Agile or accessibility standards.

📝 Enhancement Note: The emphasis on a "company with a soul" and servant-leadership suggests a culture where personal and professional growth is nurtured. For a UX Designer, this could translate to opportunities for mentorship, advanced training, and involvement in strategic design discussions.

🌐 Work Environment

Office Type: The role is explicitly "On-site," indicating a traditional office environment. This setup is designed to foster collaboration and direct interaction among team members.

Office Location(s): Minneapolis, Minnesota, United States. This location offers access to a vibrant professional community and resources.

Workspace Context:

• Collaborative Environment: The on-site nature facilitates in-person collaboration, brainstorming sessions, and team-building activities, crucial for Agile development.

• Tools and Technology: Access to necessary design software (like Figma) and hardware (Mac laptop familiarity is mentioned) will be provided.

• Team Interaction: Regular face-to-face interactions with product owners, developers, and fellow designers will be a key part of the daily work experience.

Work Schedule: Standard full-time work schedule, expected to be around 40 hours per week. While on-site, the company culture emphasizes work/life balance, suggesting a commitment to reasonable working hours, though project deadlines may require occasional flexibility.

📝 Enhancement Note: The on-site requirement, combined with the company's stated value of work/life balance, suggests an environment where focused work is encouraged during office hours, with an expectation of disconnecting outside of those times.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your resume and portfolio to assess your experience, skills, and alignment with the role's requirements, particularly regarding accessibility and Agile experience.

• Technical Interview: Likely includes a discussion about your UX process, problem-solving approach, and how you've handled specific design challenges. Expect questions about your experience with user research, wireframing, prototyping, and accessibility standards.

• Portfolio Presentation: A key stage where you will present selected case studies from your portfolio. Focus on demonstrating your design thinking, problem-solving skills, and the impact of your work, especially in relation to user needs and business goals. Be prepared to discuss your role in each project.

• Behavioral/Cultural Fit Interview: Questions designed to assess your fit with Integres' values, such as integrity, servant-leadership, and work/life balance. Expect questions about teamwork, collaboration, and how you handle feedback.

• Stakeholder/Hiring Manager Interview: A final discussion to cover any remaining questions and confirm mutual fit for the role and team.

Portfolio Review Tips:

• Curate Strategically: Select 3-5 projects that best showcase your UX journey, highlighting your process, critical thinking, and problem-solving skills. Prioritize projects demonstrating accessibility compliance and experience with Agile environments.

• Tell a Story: For each project, clearly articulate the problem, your role, the process you followed, the challenges you faced, your solutions, and the outcomes or impact. Use visuals effectively to illustrate your points.

• Demonstrate Accessibility Expertise: Explicitly highlight how you incorporated WCAG 2.1 AA standards and universal design principles into your designs. Showcase any specific audits or improvements made for accessibility.

• Showcase Agile Collaboration: If possible, include projects developed within an Agile framework and explain how you collaborated with developers and product owners.

• Quantify Impact: Whenever possible, include metrics or data that demonstrate the success of your designs (e.g., improved conversion rates, reduced task completion times, positive user feedback).

Challenge Preparation:

• Design Exercise: Be prepared for a take-home design challenge or a live design exercise. This will likely involve a specific problem statement related to the transit system domain. Focus on your process, ideation, and ability to apply accessibility and user-centered principles within a given timeframe.

• Figma Proficiency: If a live exercise is involved, ensure you are comfortable and efficient using Figma for rapid prototyping and ideation.

• Articulate Your Rationale: For any design exercise or presentation, be ready to clearly explain why you made specific design choices, referencing user needs, accessibility guidelines, and design best practices.

📝 Enhancement Note: Given the specific requirements for accessibility and Agile, candidates should prepare to discuss their experience in these areas in detail, using concrete examples from their portfolio and past projects. Familiarity with the transit industry is a plus, but a strong foundation in UX and a willingness to learn are paramount.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Explicitly mentioned as required, indicating its central role in wireframing, mockups, prototyping, and potentially design system development.

• Prototyping Tools: Beyond Figma, familiarity with other standard prototyping tools like InVision, Adobe XD, or Axure may be beneficial.

• User Research Platforms: Experience with tools for conducting remote interviews, usability testing (e.g., UserTesting.com, Lookback), and survey creation (e.g., SurveyMonkey, Typeform).

Analytics & Reporting:

• Web Analytics Tools: Familiarity with tools like Google Analytics, Adobe Analytics, or similar platforms to understand user behavior and track design impact.

• Data Visualization Tools: Experience with tools like Tableau, Power BI, or even advanced Excel for analyzing user data and presenting findings.

CRM & Automation:

• Project Management Software: Proficiency with Agile project management tools such as Jira, Asana, or Trello for task tracking and collaboration.

• Collaboration Platforms: Experience with tools like Slack, Microsoft Teams for day-to-day communication and team coordination.

📝 Enhancement Note: The emphasis on Figma and Agile tools suggests a modern, collaborative design and development workflow. Candidates strong in these areas will have an advantage.

👥 Team Culture & Values

Operations Values:

• Integrity: A foundational element of Integres' operations, implying honesty, ethical conduct, and reliability in all professional interactions and deliverables.

• Excellence and Accountability: A demand for high professional standards and taking ownership of one's work and contributions to project success.

• Work/Life Balance: A premium placed on employee well-being, suggesting a supportive environment that respects personal time and discourages excessive work hours.

• Servant-Leadership: A leadership approach that prioritizes the needs of the team and customers, fostering a collaborative and supportive atmosphere.

• Partnership: Treating customer engagements as true partnerships, emphasizing collaboration and mutual success.

Collaboration Style:

• Cross-functional Integration: The role requires close collaboration with product owners and developers, necessitating strong communication and teamwork skills.

• Agile Mindset: Embracing iterative development, feedback loops, and adapting to changes within a dynamic project environment.

• Open Communication: A culture that likely encourages open dialogue, feedback exchange, and knowledge sharing to drive continuous improvement and innovation.

📝 Enhancement Note: Integres’ emphasis on a "company with a soul" and "corporate family culture" suggests a workplace that values personal connections, mutual respect, and a shared commitment to goals, beyond just task completion.

⚡ Challenges & Growth Opportunities

Challenges:

• Domain Specificity: Adapting quickly to the nuances of the transit fare systems domain, including user behaviors, technical constraints, and business logic specific to ticketing and payment.

• Balancing Accessibility with User Experience: Ensuring that stringent accessibility requirements (WCAG 2.1 AA) are met without compromising the overall user experience or introducing unnecessary complexity.

• Iterative Design in Agile: Thriving in a fast-paced Agile environment that requires rapid design iterations, constant feedback incorporation, and the ability to adapt designs on the fly.

• Stakeholder Management: Effectively communicating design rationale and managing expectations across diverse stakeholder groups, some of whom may have limited UX knowledge.

Learning & Development Opportunities:

• Accessibility Expertise: Deepen knowledge and become a subject matter expert in accessibility standards and inclusive design practices.

• Domain Knowledge: Gain in-depth understanding of the transit technology sector, user needs, and industry best practices.

• Agile Methodologies: Further hone skills in Agile UX practices, contributing to process improvements within the team.

• Tool Proficiency: Master advanced features of Figma and explore new design and research tools that emerge in the industry.

📝 Enhancement Note: The company's commitment to employee growth, coupled with the specific demands of the role (accessibility, Agile, specialized domain), presents a solid opportunity for a UX Designer looking to expand their skill set and impact.

💡 Interview Preparation

Strategy Questions:

• "Describe your process for conducting user research for a complex application. How do you ensure your findings are actionable for designers and developers?" (Focus on structured methods, persona development, and translating insights into design requirements).

• "Walk me through a project where you had to meet strict accessibility standards (e.g., WCAG 2.1 AA). What were the key challenges, and how did you overcome them?" (Highlight your understanding of accessibility guidelines and practical application).

• "How do you approach designing for mobile applications, particularly for transactional systems like ticketing or payments? What specific considerations do you prioritize?" (Emphasize user flow, security, clarity, and ease of use in critical transactions).

Company & Culture Questions:

• "What interests you about Integres, LLC, and our focus on 'a company with a soul' and servant-leadership?" (Research the company's values and relate them to your own professional philosophy).

• "How do you balance delivering high-quality work with maintaining a healthy work/life balance?" (Align your answer with the company's stated value of work/life balance).

Portfolio Presentation Strategy:

• Project Selection: Choose projects that best demonstrate your UX process, problem-solving skills, and success in meeting accessibility and user needs. Include at least one project with a strong focus on mobile UX or transactional design.

• Process Articulation: For each project, clearly explain the problem statement, your specific role and contributions, your design process (research, ideation, prototyping, testing), key decisions, challenges, and outcomes.

• Accessibility Emphasis: Clearly call out how accessibility standards were integrated into your design process and final deliverables.

• Agile Context: If applicable, contextualize projects within an Agile framework, explaining your collaboration with development teams.

• Figma Demonstration: Be prepared to quickly navigate your Figma files or prototypes to illustrate specific design elements or user flows if asked.

📝 Enhancement Note: Candidates should prepare to discuss quantitative results of their designs whenever possible. For this role, demonstrating an understanding of the transit industry's user needs and the importance of accessibility in public services will be highly beneficial.

📌 Application Steps

To apply for this UX Designer position:

• Submit your application through the provided link on SmartRecruiters.

• Portfolio Customization: Tailor your portfolio to highlight projects demonstrating strong UX design processes, user research, wireframing, prototyping, and especially your experience with accessibility standards (WCAG 2.1 AA) and Agile methodologies.

• Resume Optimization: Ensure your resume clearly outlines your years of experience in UX design, accessibility, and Agile environments. Quantify achievements and responsibilities where possible, using keywords from the job description.

• Interview Preparation: Practice articulating your design process, problem-solving approaches, and collaboration skills. Prepare specific examples for behavioral questions that align with Integres' values of integrity and work/life balance.

• Company Research: Familiarize yourself with Integres, LLC's mission, values, and any publicly available information about their projects or client base to demonstrate genuine interest and cultural alignment.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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