UX Designer, Leeds

📍 Job Overview

Job Title: UX Designer

Company: HH Global

Location: Leeds, England, United Kingdom

Job Type: Full-Time

Category: User Experience (UX) Design / Product Design

Date Posted: 2025-10-10

Experience Level: Mid-Level (2-5 years)

Remote Status: Hybrid

🚀 Role Summary

• Drive product innovation and enhance user satisfaction through user-centered design principles.

• Conduct comprehensive user research and usability testing to gather actionable insights and validate design decisions.

• Create intuitive and effective user interfaces by designing wireframes, prototypes, and user flows using Figma.

• Collaborate closely with cross-functional teams, including Business Analysts and client-facing departments, to ensure user needs are integrated into product strategy and development.

• Champion the user experience across the organization, translating research findings into tangible design solutions that align with business objectives.

📝 Enhancement Note: While the job title is "UX Designer," the responsibilities indicate a strong focus on both user research and the creation of design artifacts using Figma. The hybrid work arrangement and the need to access offices in Leeds or Wakefield suggest a structured approach to in-person collaboration and team integration, common in established organizations like HH Global.

📈 Primary Responsibilities

• Execute qualitative user research methodologies, including user interviews and usability testing, to uncover user needs, pain points, and behaviors.

• Plan and manage independent research initiatives, working collaboratively with Product Managers, Business Analysts, and engineering teams to define research objectives and scope.

• Translate complex user insights and business requirements into clear, actionable product requirements, user stories, and comprehensive design specifications.

• Design and develop interactive wireframes, high-fidelity prototypes, and detailed user flows in Figma, ensuring alignment with user-centered design best practices and accessibility standards.

• Conduct iterative design cycles, incorporating feedback from user testing, stakeholder reviews, and cross-functional team discussions to refine and optimize design solutions.

• Synthesize research findings and usability test results into compelling, data-driven narratives and actionable recommendations for product strategy and development prioritization.

• Present research outcomes, design concepts, and rationale to diverse audiences, including senior leadership, product teams, and client-facing departments, effectively influencing product direction.

• Develop and maintain user personas, customer journey maps, and experience strategies to provide a holistic view of the user and guide long-term product vision and roadmap development.

• Contribute to the continuous improvement of research and design processes, methodologies, and tools within the product development lifecycle.

• Ensure that all design solutions adhere to established design systems, brand guidelines, and accessibility standards, promoting consistency and usability across all product touchpoints.

📝 Enhancement Note: The responsibilities emphasize a proactive and independent approach to user research and design, with a clear expectation for the candidate to own initiatives from conception to presentation. The mention of "product hypotheses" and "evidence-based research" points towards a data-driven and strategic approach to UX design within HH Global's product development framework.

🎓 Skills & Qualifications

Education:

Experience:

• 2-5 years of professional experience in User Experience (UX) Design, Product Design, or a closely related field, with a proven track record of delivering user-centered design solutions.

• Demonstrated experience in planning, conducting, and synthesizing qualitative user research, including user interviews and usability testing.

Required Skills:

• Advanced proficiency in qualitative research methods, such as in-depth interviews, contextual inquiries, and usability testing (moderated and unmoderated).

• Strong understanding of quantitative research techniques for validating user behavior, preferences, and market trends.

• Expertise in using Figma for wireframing, interactive prototyping, user flow creation, and contributing to/maintaining design systems.

• Excellent communication, presentation, and interpersonal skills, with the ability to articulate design decisions and research insights clearly to technical and non-technical stakeholders.

• Solid grasp of user-centered design principles, design thinking methodologies, and agile product development lifecycles.

• Ability to translate user insights and business requirements into actionable product requirements, user stories, and effective design solutions.

Preferred Skills:

• Familiarity with quantitative analysis tools and techniques for interpreting user data and behavior patterns.

• Experience with user journey mapping, persona development, and creating comprehensive experience strategies.

• Knowledge of accessibility standards (e.g., WCAG) and their application in design.

• Experience working with design systems and contributing to their evolution.

• Understanding of product development cycles and how UX integrates into various methodologies (e.g., Agile, Scrum).

📝 Enhancement Note: The emphasis on "advanced proficiency" in Figma and qualitative research, coupled with the requirement for experience in translating insights into product requirements, indicates that HH Global is seeking a candidate who can operate independently and contribute significantly to the product strategy from a UX perspective. The preference for quantitative familiarity suggests an appreciation for a balanced research approach.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio showcasing a range of UX design projects, demonstrating your process from research to final design.

• Clear articulation of your role and contributions within each project, highlighting your problem-solving approach and design rationale.

• Examples of user research methodologies employed, including case studies of how research informed design decisions.

• Demonstrations of wireframes, interactive prototypes, and final UI designs created using Figma, showcasing your proficiency with the tool.

• Evidence of usability testing and how feedback was incorporated into iterative design improvements.

Process Documentation:

• The portfolio should clearly illustrate your design process, including how you:

  • Conduct user research and synthesize findings.

  • Translate research and business needs into user requirements and design concepts.

  • Utilize Figma for wireframing, prototyping, and iterating on designs.

  • Plan and execute usability testing and analyze results.

  • Collaborate with cross-functional teams and stakeholders.

  • Present design solutions and research insights.

📝 Enhancement Note: The explicit requirement for a portfolio attached to the application underscores the practical, hands-on nature of this role. Candidates should prepare to showcase not just the final output but also the journey and methodology behind their design decisions, with a strong emphasis on Figma and user research. The 4MB file size limit is a practical consideration for application systems.

💵 Compensation & Benefits

Salary Range:

Benefits:

• Comprehensive health insurance coverage (details to be confirmed).

• Pension scheme contributions.

• Generous holiday allowance.

• Opportunities for professional development and training.

• Hybrid working model allowing for a balance between office and remote work.

• Access to modern office facilities in Leeds or Wakefield.

Working Hours:

• Standard full-time hours are approximately 40 hours per week, with flexibility often available given the hybrid work arrangement. Specific start and end times may be discussed during the interview process.

📝 Enhancement Note: The salary estimate is derived from UK job market data for UX Designers in similar locations and experience levels. Specific benefits and the exact salary will be confirmed by HH Global during the hiring process. The mention of "LI-Hybrid" suggests that while hybrid, there's an expectation of regular office presence.

🎯 Team & Company Context

🏢 Company Culture

Industry: Marketing and Advertising / Creative Production / Technology Enablement. HH Global operates at the intersection of creative production, marketing technology, and global procurement, serving as a key partner to brands seeking to amplify their marketing campaigns.

Company Size: Over 4,500 employees globally. This indicates a well-established, large-scale organization with significant resources and a structured operational framework.

Founded: Information on founding date is not directly provided, but the company's global reach and extensive employee count suggest a mature and stable organization with a history of growth and international expansion.

Team Structure:

• The UX Designer will likely be part of a product development or digital transformation team. This team will include roles such as Product Managers, Business Analysts, other Designers, and Engineers.

• Collaboration is expected to be cross-functional, involving close partnerships with client-facing teams and potentially procurement or creative production specialists within HH Global.

Methodology:

• HH Global emphasizes "tech-enabled creative production," suggesting a strong reliance on technology and data to drive efficiency and innovation.

• The company works with "big impact through big ideas," indicating a culture that values creativity, strategic thinking, and measurable results.

• The approach to product development likely incorporates user-centric methodologies, as evidenced by the UX Designer role, alongside agile and efficient production processes.

Company Website: https://hhglobal.com/

📝 Enhancement Note: HH Global's positioning as a leader in tech-enabled creative production implies a forward-thinking and technologically adept environment. The scale of the company suggests that operations and processes are well-defined, offering stability and opportunities for professional development within established frameworks. The emphasis on "big impact" hints at a results-oriented culture.

📈 Career & Growth Analysis

Operations Career Level: Mid-Level UX Designer. This role is positioned to contribute significantly to product design and user research, requiring a solid foundation of skills and experience, but also offering opportunities for growth into more senior or specialized UX roles.

Reporting Structure: The UX Designer will likely report into a Design Lead, Product Manager, or Head of UX within the product development or digital solutions division. Collaboration will be key with Business Analysts, client-facing teams, and engineering.

Operations Impact: The UX Designer's work directly influences the usability, effectiveness, and adoption of HH Global's technology platforms and client-facing solutions. By ensuring user needs are met, they contribute to client satisfaction, operational efficiency, and the overall success of marketing campaigns powered by HH Global's services.

Growth Opportunities:

• Skill Specialization: Develop deeper expertise in specific areas of UX, such as user research methodologies, interaction design, information architecture, or design systems.

• Senior UX Designer/Lead UX Designer: Progress to leading more complex projects, mentoring junior designers, and taking on greater strategic responsibility for product design.

• Product Management: Transition into a Product Management role, leveraging UX insights to define product strategy and roadmaps.

• Cross-Functional Mobility: Explore opportunities within other areas of HH Global that leverage design thinking and user advocacy, such as digital strategy or client solutions.

• Continuous Learning: Access to training, workshops, and industry conferences to stay abreast of the latest UX trends and technologies.

📝 Enhancement Note: This role offers a clear path for career progression within the UX discipline or related product development functions. HH Global's size and global presence likely provide diverse opportunities for skill development and advancement, aligning with the typical career trajectory for mid-level UX professionals.

🌐 Work Environment

Office Type: Hybrid. This means a combination of in-office and remote work. Candidates must be able to access the company's offices in Leeds or Wakefield.

Office Location(s): Leeds and Wakefield, England. Specific office addresses would be provided upon further inquiry or during the interview process.

Workspace Context:

• The office environment is likely to be collaborative, fostering interaction with cross-functional teams, including other designers, product managers, and client-facing personnel.

• Access to modern office facilities and technology will support design work and collaboration.

Work Schedule:

• Standard full-time hours (approximately 40 per week) are expected, with a hybrid model offering flexibility in how and where work is performed on designated days. The exact schedule and expectations for office days will be clarified during the hiring process.

📝 Enhancement Note: The hybrid model is a key aspect of the work environment, requiring candidates to be comfortable with both remote and in-office work. The requirement to access offices in Leeds or Wakefield implies that the company values in-person collaboration for certain activities, such as brainstorming, team meetings, and client interactions.

📄 Application & Portfolio Review Process

Interview Process:

• Application Submission: Submit resume and portfolio (under 4MB) via the provided link.

• Initial Screening: HR or a recruiter will review applications for essential qualifications and experience.

• Hiring Manager/Team Interview: A discussion focusing on UX principles, research methodologies, problem-solving skills, and experience with Figma. This stage may involve discussing specific projects from your portfolio.

• Design Challenge/Portfolio Presentation: Candidates may be asked to present their portfolio in detail, walk through specific case studies, or complete a small design exercise to assess their design thinking, process, and Figma proficiency.

• Final Interview: Potentially with senior leadership or a broader cross-functional team to assess cultural fit, strategic thinking, and overall suitability for the role.

Portfolio Review Tips:

• Curate Selectively: Choose 3-5 of your strongest projects that best demonstrate your skills in user research, Figma design, and problem-solving.

• Tell a Story: For each project, clearly articulate the problem, your role, the process you followed (especially research and design iterations), the challenges you faced, and the impact of your solutions.

• Highlight Figma Proficiency: Showcase your ability to create wireframes, interactive prototypes, and user flows within Figma. Detail any use of design systems or components.

• Emphasize Research Impact: Clearly explain how user research informed your design decisions and led to positive outcomes. Quantify results where possible.

• Prepare for Presentation: Be ready to present your portfolio verbally, either live or via recorded presentation, ensuring you can clearly articulate your thought process and design rationale.

Challenge Preparation:

• Anticipate questions about your design process, how you handle conflicting stakeholder feedback, and how you prioritize design tasks.

• Be prepared to discuss your experience with user research methods and how you translate findings into actionable designs.

• If a design challenge is given, focus on understanding the problem, defining assumptions, sketching out ideas, and then detailing your proposed solution with a clear rationale.

📝 Enhancement Note: The explicit mention of a portfolio under 4MB and the requirement to access offices strongly suggests a structured application process that values practical demonstration of skills and in-person collaboration. Candidates should be prepared to articulate their UX process and justify their design decisions with research and data.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Essential for wireframing, prototyping, user flow design, and potentially design system management.

Advanced proficiency is required.

• User Research Tools: While not specified, common tools might include:

  • Survey Tools: SurveyMonkey, Google Forms, Typeform for user surveys.
  • Usability Testing Platforms: UserTesting.com, Lookback, Maze for moderated/unmoderated testing.
  • Interview/Workshop Tools: Miro, Mural for remote collaboration and synthesis.

• Prototyping Tools: Primarily Figma, but familiarity with others like Adobe XD or InVision might be beneficial.

Analytics & Reporting:

• Familiarity with web analytics tools like Google Analytics, Adobe Analytics, or similar platforms to understand user behavior in a live product.

CRM & Automation:

• While not directly a UX tool, an understanding of how CRM systems (e.g., Salesforce) and marketing automation platforms impact user journeys and data collection can be beneficial.

📝 Enhancement Note: The explicit requirement for advanced Figma proficiency is a critical technical skill for this role. Candidates should be prepared to demonstrate their expertise with the tool and its various capabilities. Awareness of the broader product development toolchain, including research and analytics platforms, is also valuable.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A core value driving all design and research decisions, ensuring products meet genuine user needs.

• Collaboration: A strong emphasis on working effectively with diverse teams (product, engineering, client-facing) to achieve common goals.

• Data-Driven Decision Making: Using research insights and analytics to inform product strategy and design choices.

• Innovation & Creativity: Encouraging "big ideas" and finding creative solutions to user problems and business challenges.

• Efficiency & Impact: Striving for effective, high-impact solutions delivered through streamlined processes.

Collaboration Style:

• The role requires a highly collaborative approach, working closely with Business Analysts to translate user needs into requirements and with client-facing teams to gain direct user insights.

• Team members are expected to share knowledge, provide constructive feedback, and contribute to a culture of continuous improvement in research and design practices.

• Open communication and the ability to influence stakeholders through clear articulation of user needs and design rationale are crucial.

📝 Enhancement Note: The company's emphasis on "tech-enabled creative production" and "big impact through big ideas" suggests a culture that values both innovation and practical execution. The UX designer will play a pivotal role in bridging user needs with business objectives through collaborative efforts.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing User Needs with Business Constraints: Effectively advocating for user needs while navigating technical limitations, business goals, and project timelines.

• Synthesizing Diverse Feedback: Integrating input from various stakeholders (users, product managers, engineers, sales) into cohesive and effective designs.

• Driving Adoption of UX Best Practices: Championing user-centered design principles across different departments and ensuring they are consistently applied.

• Adapting to Evolving Technologies: Staying current with new UX tools, methodologies, and industry trends to maintain a competitive edge.

• Remote vs. In-Office Collaboration: Optimizing collaboration and communication within a hybrid work environment, ensuring effective knowledge transfer and team cohesion.

Learning & Development Opportunities:

• Advanced UX Training: Opportunities to deepen expertise in specific UX disciplines through workshops, online courses, or certifications.

• Industry Conferences: Potential attendance at UX conferences to gain insights into emerging trends and network with peers.

• Mentorship: Access to senior UX professionals or product leaders for guidance and career development.

• Exposure to Diverse Projects: Working on a variety of projects across HH Global's service offerings, providing broad exposure to different user needs and business challenges.

📝 Enhancement Note: This role presents opportunities to tackle complex design challenges within a large, established organization. The emphasis on growth suggests that HH Global invests in its employees' professional development, particularly in specialized areas like UX and product development.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to balance conflicting stakeholder requirements with user needs. How did you approach it, and what was the outcome?" (Focus on negotiation, user advocacy, and data-driven decision-making).

• "Walk me through your process for conducting user research for a new product feature. What methods would you employ and why?" (Highlight research planning, execution, and synthesis).

• "How do you ensure your designs are accessible and inclusive?" (Demonstrate knowledge of accessibility standards and inclusive design practices).

Company & Culture Questions:

• "What interests you about HH Global and this specific UX Designer role?" (Research HH Global's services, values, and recent projects. Connect your skills to their mission).

• "How do you see the hybrid work model impacting team collaboration and your productivity?" (Discuss strategies for effective hybrid work, emphasizing communication and proactive engagement).

Portfolio Presentation Strategy:

• Structure: For each project, follow the STAR method (Situation, Task, Action, Result) or a similar narrative structure. Clearly define the problem, your role, the actions you took (research, design, testing), and the measurable results or learnings.

• Highlight Figma: Explicitly demonstrate your Figma skills by showing interactive prototypes, intricate wireframes, or your contribution to design systems. Explain why you chose specific Figma features.

• Quantify Impact: Wherever possible, use metrics to demonstrate the success of your designs (e.g., increased conversion rates, reduced task completion time, improved user satisfaction scores).

• Be Prepared for Questions: Anticipate detailed questions about your design choices, research methodologies, and how you handled challenges.

📝 Enhancement Note: Interview preparation should focus on showcasing a strong understanding of the UX process, practical application of Figma, and the ability to articulate design rationale backed by research and user insights. Demonstrating an understanding of HH Global's business and culture will be key.

📌 Application Steps

To apply for this UX Designer position:

• Submit your application through the application link provided by HH Global.

• Portfolio Customization: Ensure your portfolio is tailored to showcase projects that highlight your expertise in user research, Figma design, and problem-solving relevant to digital products and platforms. Prioritize quality over quantity, and ensure it adheres to the 4MB file size limit.

• Resume Optimization: Update your resume to clearly articulate your experience with qualitative research, usability testing, Figma, and cross-functional collaboration. Use keywords from the job description to align with ATS scanning. Highlight key achievements and quantifiable results.

• Interview Preparation: Practice articulating your design process, research methodologies, and specific project case studies. Be ready to discuss your experience with Figma and how you approach user-centered design challenges. Prepare thoughtful questions for the interviewer.

• Company Research: Thoroughly research HH Global's services, target markets, and company values. Understand their approach to tech-enabled creative production and how UX contributes to their overall mission. This will aid in demonstrating cultural fit and genuine interest.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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