UX Designer

📍 Job Overview

Job Title: UX Designer

Company: Lucid Software

Location: Raleigh, NC

Job Type: Full-time

Category: User Experience (UX) Design

Date Posted: March 02, 2026

Experience Level: Entry-Level (0-4 years professional experience)

Remote Status: Hybrid

🚀 Role Summary

• Design and develop high-fidelity user interactions, mockups, and features that align with Lucid Software's established design system and drive product value for continued customer growth.

• Conduct and synthesize user research to deeply understand customer problems, validate design solutions, and iterate on product experiences, ensuring effective translation of user intents and motivations into intuitive designs.

• Own the end-to-end design lifecycle for assigned features within an Agile/Scrum framework, from initial concept and research through to implementation and quality assurance partnership.

• Collaborate closely with cross-functional teams, including product management, engineering, and QA specialists, to ensure seamless integration and high-quality releases of user-centered design solutions.

• Leverage emerging AI tools and technologies to optimize design workflows, explore innovative AI-driven features, and contribute to the evolution of Lucid's visual collaboration platform.

📝 Enhancement Note: While the role is titled "UX Designer" and focuses on traditional UX responsibilities, the inclusion of "AI Tools" and "AI-driven features" suggests a forward-looking approach where candidates will be expected to integrate AI into their design process and product ideation. This is a key differentiator for candidates to highlight.

📈 Primary Responsibilities

• Design and iterate on high-fidelity user interfaces, interactive prototypes, and detailed mockups for new and existing product features, ensuring consistency with the Lucid design system and brand guidelines.

• Plan, execute, and synthesize user research studies (e.g., interviews, usability tests, surveys) to gather insights into user needs, pain points, and behaviors, using findings to inform design decisions.

• Translate complex user problems and business requirements into elegant, intuitive, and effective design solutions, comparing various approaches to determine optimal paths.

• Effectively communicate design rationale, user insights, and proposed solutions to product managers, engineering teams, stakeholders, and leadership through presentations, documentation, and interactive prototypes.

• Partner with software engineers and QA specialists throughout the development process, providing detailed design specifications and guidance to ensure accurate and high-quality implementation of designs.

• Manage multiple design projects simultaneously within an Agile/Scrum methodology, prioritizing tasks, managing timelines, and adapting to evolving requirements and project constraints.

• Proactively identify opportunities to enhance the overall product experience, contributing to Lucid's design culture and evangelizing best practices across teams.

• Explore and integrate emerging AI technologies into the design workflow and product offerings, identifying innovative ways AI can solve customer problems and improve efficiency.

📝 Enhancement Note: The emphasis on "owning the full design lifecycle" and "partnering with engineers and QA specialists" indicates a high degree of autonomy and cross-functional responsibility. Candidates should be prepared to discuss their experience with managing projects from inception to launch and their collaborative approach.

🎓 Skills & Qualifications

Education: Bachelor's degree or equivalent experience in Graphic Design, Industrial Design, Human-Computer Interaction (HCI), Architecture, Multidisciplinary Design, User Experience, Psychology, English, Computer Science, or a related field.

Experience: 0-4 years of professional UX design experience, with a strong foundation in core design methodologies.

Required Skills:

• Sound knowledge of core design methods, including sketching, wireframing, and storyboarding.

• Ability to define and articulate success metrics for design contributions and evaluate design solutions using qualitative and quantitative analysis.

• Demonstrated ability to communicate compelling design rationale through various mediums and deliverables.

• Experience in designing for complex applications, considering back-end constraints and user workflows.

• Proficiency with design and prototyping tools, specifically Figma.

• Aptitude for thriving in a fast-paced, startup-like environment with a solution-oriented mindset.

• Understanding of user intents and motivations to drive user-centered experiences.

Preferred Skills:

• Experience working within an Agile/Scrum development environment.

• Familiarity with leveraging AI tools and emerging technologies in design workflows.

• Experience in designing content and complex applications.

• Ability to design in various contexts, from strategic projects to urgent fixes, often with incomplete information.

📝 Enhancement Note: The "entry-level" designation combined with the "0-4 years" experience requirement suggests that candidates with strong internship experience, significant academic projects, or a compelling portfolio demonstrating core UX skills will be competitive. The emphasis on "startup type environment" and "bias towards finding solutions" indicates a need for adaptable and proactive candidates.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio showcasing a range of UX design projects, demonstrating proficiency in the full design lifecycle from research to high-fidelity implementation.

• Specific case studies that clearly articulate the user problem, design process, your role, design decisions, and quantifiable outcomes or learnings.

• Examples of wireframes, user flows, interactive prototypes, and final high-fidelity mockups, ideally created using Figma.

• Evidence of user research methodologies employed and how findings directly influenced design solutions.

Process Documentation:

• Ability to document and explain design processes, including user research plans, design iteration logs, and communication strategies with cross-functional teams.

• Clear articulation of how design decisions were made, supported by user data or defined metrics.

• Examples of workflow optimization through design, showcasing efficiency or improved user experience.

📝 Enhancement Note: The explicit requirement for a portfolio and resume is critical. Candidates must ensure their portfolio is easily accessible (link or documents) and clearly highlights projects relevant to product design, interaction design, and user research. The "Any applications missing the requested materials will not be considered" statement underscores its importance.

💵 Compensation & Benefits

Salary Range: For a UX Designer with 0-4 years of experience in Raleigh, NC, the estimated salary range is typically between $70,000 - $100,000 annually. This figure can vary based on specific experience, demonstrated skills, and the candidate's performance during the interview process.

Benefits:

• Comprehensive health, dental, and vision insurance plans.

• Retirement savings plan (e.g., 401k) with potential company match.

• Paid time off (PTO), including vacation, sick leave, and holidays.

• Opportunities for professional development, training, and conference attendance.

• Hybrid work model offering flexibility between remote and in-office work.

• Access to Lucid's collaborative tools and modern technology stack.

• Potential equity or stock options, depending on the role and company policy.

• Employee assistance programs and wellness initiatives.

Working Hours: The standard working hours are approximately 40 hours per week, typical for a full-time position. The hybrid work arrangement allows for flexibility in structuring the work week, balancing in-office collaboration with remote productivity.

📝 Enhancement Note: The salary estimate is based on industry benchmarks for entry-level UX Designers in a mid-sized tech hub like Raleigh, NC, considering the company's likely positioning as a growing SaaS provider. It's crucial for candidates to research local market rates and be prepared to discuss salary expectations.

🎯 Team & Company Context

🏢 Company Culture

Industry: Software (Visual Collaboration, Work Acceleration, SaaS)

Company Size: Lucid Software is a significant player in the SaaS market, indicating a mid-to-large-sized organization with established processes and a growing employee base. This size offers a balance of structured operations and the dynamism of a growth-stage company.

Founded: Lucid Software was founded in 2010. This history suggests a company with a proven track record, established product-market fit, and experience navigating the evolution of cloud-based collaboration tools.

Team Structure:

• The UX Design team likely operates within or in close proximity to Product Management and Engineering departments, forming core feature development squads.

• Designers will collaborate within a dedicated UX/Product Design team, reporting to a Design Lead or Manager, fostering a community of practice for skill sharing and mentorship.

Methodology:

• Agile/Scrum is the stated development methodology, implying iterative development cycles, sprint planning, daily stand-ups, and regular retrospectives. Designers will be integrated into these sprints.

• Data-driven decision-making is emphasized, with a focus on user research (qualitative) and metrics analysis (quantitative) to validate design hypotheses.

• The company culture values innovation, teamwork, individual empowerment, initiative, ownership, and passion for excellence, suggesting an environment that encourages proactive contribution and collaborative problem-solving.

Company Website: https://www.lucid.co/

📝 Enhancement Note: The company description highlights awards and a positive workplace culture, suggesting a company that invests in its employees and fosters a supportive environment. The "hybrid workplace" model indicates a commitment to flexibility.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as an "Entry Level" UX Designer, indicating a focus on foundational skill development and learning within the company's design framework. The expectation is for the individual to grow into more complex design challenges and potentially take on ownership of larger product areas over time.

Reporting Structure: The UX Designer will likely report to a UX Design Manager or Lead, who oversees the design team's output and career development. They will work within cross-functional "scrum teams," collaborating daily with Product Managers, Engineers, and QA specialists.

Operations Impact: The UX Designer's contributions directly impact the usability, adoption, and overall success of Lucid Software's products. By creating intuitive and effective user experiences, they enhance customer satisfaction, drive user engagement, and contribute to customer retention and business growth. Their work is critical in translating complex ideas into accessible and actionable visual collaboration tools.

Growth Opportunities:

• Skill Specialization: Opportunity to deepen expertise in specific areas of UX, such as user research, interaction design, visual design, or AI-driven design.

• Project Ownership: Progression to owning larger features, product modules, or even entire product areas, with increased strategic input.

• Mentorship: Access to senior designers and design leadership for guidance, feedback, and career coaching.

• Leadership Potential: With demonstrated success and growth, opportunities to move into Senior UX Designer roles, lead design initiatives, or mentor junior designers.

• Cross-functional Exposure: Experience working across various product teams and collaborating with diverse stakeholders, broadening understanding of the product development lifecycle.

📝 Enhancement Note: The "entry-level" nature means that while core skills are essential, a strong desire to learn, adapt, and grow within the company's specific product context will be highly valued. Candidates should articulate their learning agility and career aspirations.

🌐 Work Environment

Office Type: Lucid Software operates a hybrid work model. This means employees can work from one of their offices, remotely, or a combination of both, depending on role and team needs. The office environment is likely designed to facilitate collaboration, innovation, and team cohesion.

Office Location(s): The primary listed location is Raleigh, NC. Lucid Software may have other office locations, but candidates for this role should be prepared to work in or near Raleigh as part of their hybrid arrangement.

Workspace Context:

• Collaborative Environment: Offices are designed to foster team interaction, with meeting spaces, common areas, and potentially open-plan workstations that support spontaneous discussions and brainstorming sessions vital for design work.

• Tools and Technology: Access to industry-standard design software (e.g., Figma), collaboration platforms, and necessary hardware. The role specifically mentions leveraging AI tools, suggesting access to relevant AI-powered design aids.

• Team Interaction: Regular opportunities for in-person collaboration with design peers, product managers, and engineers, alongside virtual collaboration tools for remote team members. This mix supports both focused individual work and dynamic group problem-solving.

Work Schedule: The role is full-time, typically around 40 hours per week. The hybrid nature offers flexibility in daily scheduling, allowing individuals to balance personal needs with team collaboration requirements and core working hours.

📝 Enhancement Note: For candidates based in or willing to relocate to Raleigh, understanding the hybrid policy and how teams coordinate in-office days will be important. The emphasis on "collaboration" suggests that in-office days will be geared towards team activities.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A recruiter will likely review applications, focusing on resumes and portfolios for essential UX skills, experience, and alignment with the entry-level requirements.

• Hiring Manager Interview: A conversation with the hiring manager to discuss your background, motivations, portfolio, and understanding of UX principles.

• Design Challenge/Portfolio Review: A more in-depth session where you'll present your portfolio, discuss specific projects, and potentially complete a design exercise or case study relevant to Lucid's product. This will assess your design process, problem-solving skills, and communication abilities.

• Cross-functional Interviews: Meetings with Product Managers and Engineers to evaluate your collaboration style, technical understanding, and ability to work within an Agile/Scrum framework.

• Final Interview: Potentially with a Design Lead or Director to assess overall fit, cultural alignment, and long-term potential.

Portfolio Review Tips:

• Curate Selectively: Showcase 3-5 of your strongest projects that best represent your skills and the requirements of this role. Prioritize projects demonstrating the full design lifecycle.

• Tell a Story: For each project, clearly outline the problem, your role, the process you followed (research, ideation, prototyping, testing), your design decisions, and the outcome or learnings. Use visuals effectively.

• Highlight Figma Proficiency: Ensure examples clearly demonstrate your skills in Figma, including detailed mockups, interactive prototypes, and any use of design systems.

• Quantify Impact: Where possible, include metrics or data that demonstrate the positive impact of your designs (e.g., improved conversion rates, reduced task completion time, user satisfaction scores).

• Address Entry-Level Context: For academic or personal projects, clearly frame them within the context of learning and skill development, emphasizing your foundational understanding and potential.

Challenge Preparation:

• Understand Lucid Products: Familiarize yourself with Lucidchart, Lucidspark, and Lucidscale. Understand their core value propositions and target users.

• Practice Design Thinking: Be ready to walk through your problem-solving approach for a hypothetical design challenge related to visual collaboration or workflow optimization.

• Articulate Design Rationale: Prepare to defend your design choices with clear reasoning based on user needs, usability principles, and business goals.

• Prepare Questions: Have thoughtful questions ready about the team, product roadmap, design challenges, and company culture to demonstrate engagement and interest.

📝 Enhancement Note: The requirement for a portfolio is paramount. Candidates without one should focus on rapidly developing a few strong case studies from academic or personal projects, clearly outlining their design process and outcomes, and leveraging Figma.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Essential for design, wireframing, prototyping, and potentially design system management. Candidates must demonstrate proficiency.

• AI Tools: Specific AI tools are not listed, but candidates should be prepared to discuss their experience or interest in using AI for design ideation, content generation, workflow optimization, or feature development.

• Prototyping Tools: While Figma is primary, familiarity with other prototyping tools may be beneficial.

Analytics & Reporting:

• User Research Platforms: Tools for conducting surveys, interviews, and usability testing (e.g., UserTesting.com, Maze, Lookback).

• Analytics Dashboards: Familiarity with how to interpret data from product analytics tools (e.g., Google Analytics, Amplitude, Mixpanel) to inform design decisions.

CRM & Automation:

• Project Management Tools: Experience with Agile/Scrum tools such as Jira, Asana, or Trello for task management and sprint tracking.

• Collaboration Platforms: Tools like Slack, Microsoft Teams for team communication.

📝 Enhancement Note: The explicit mention of Figma and AI tools is critical. Candidates should highlight their experience with Figma and any relevant AI tools or concepts they've explored in design. Awareness of common product analytics and project management software is also expected.

👥 Team Culture & Values

Operations Values:

• Teamwork Over Ego: Emphasizes collaborative problem-solving and valuing contributions from all team members, fostering a supportive environment where ideas are shared openly.

• Innovation in Everything We Do: Encourages creative thinking, experimentation, and a proactive approach to finding new and better ways to solve problems and improve the product.

• Individual Empowerment, Initiative, and Ownership: Fosters a culture where employees are trusted, encouraged to take initiative, and held accountable for their work, driving a sense of purpose and impact.

• Passion and Excellence in Every Area: Strives for high standards in all aspects of work, from product design to customer support, driven by a genuine enthusiasm for the company's mission.

Collaboration Style:

• Cross-functional Integration: Designers are expected to be active participants within Agile/Scrum teams, collaborating closely and continuously with Product Managers and Engineers.

• Design Evangelism: Actively contributing to and strengthening the company's design culture by sharing knowledge, advocating for user-centered principles, and identifying opportunities for design improvement beyond standard responsibilities.

• Solution-Oriented: A bias towards finding solutions and moving forward, rather than focusing on obstacles, encouraging a proactive and positive approach to challenges.

📝 Enhancement Note: Candidates should demonstrate how their personal work style aligns with these values, particularly "teamwork over ego," "initiative," and a "solution-oriented" mindset, as these are key indicators of cultural fit.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Design Needs with Technical Constraints: Effectively translating innovative design ideas into feasible solutions within the technical architecture and development timelines of a fast-paced SaaS product.

• Navigating Incomplete Information: Making informed design decisions and moving forward effectively even when all necessary information or requirements are not immediately available, a common scenario in startup-like environments.

• Integrating AI into Design Workflows: Learning and applying new AI tools and methodologies to enhance design processes and product features, requiring continuous learning and adaptation.

• Scaling Design Processes: As Lucid Software grows, contributing to the refinement and scaling of design processes to maintain quality and efficiency across an expanding product suite.

Learning & Development Opportunities:

• Mentorship Programs: Opportunities to learn from experienced UX designers and design leaders within Lucid Software.

• Skill Development: Access to training resources, workshops, and potentially conferences focused on UX design, AI in design, and product development.

• Career Progression: Clear paths for advancement from entry-level to senior roles, with opportunities to take on more complex projects and leadership responsibilities.

• Exposure to AI Technologies: Hands-on experience with cutting-edge AI tools and their application in real-world product development.

📝 Enhancement Note: The challenges presented are typical for entry-level roles in growing tech companies. Candidates should frame their responses by highlighting their adaptability, problem-solving skills, and eagerness to learn and contribute to overcoming these challenges.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to design a feature with incomplete information. How did you approach it, and what was the outcome?" (Assesses ability to handle ambiguity)

• "How do you balance user needs with business goals and technical constraints in your design process?" (Evaluates strategic thinking and compromise)

• "Walk me through a project where you used user research to significantly impact your design decisions. What methods did you use, and what did you learn?" (Tests research skills and data-driven approach)

• "How do you approach collaborating with engineers and product managers to ensure successful design implementation?" (Assesses teamwork and communication)

Company & Culture Questions:

• "What interests you about Lucid Software and our mission to help teams see and build the future?" (Tests research and alignment)

• "How do you contribute to a positive team culture, especially in a hybrid work environment?" (Assesses cultural fit and collaboration)

• "What does 'teamwork over ego' mean to you in a professional context?" (Probes understanding of core company values)

Portfolio Presentation Strategy:

• Structure: Begin with a brief overview of your design philosophy, then walk through 2-3 key projects. For each project:

  • Context: Briefly introduce the company/product and the problem statement.
  • Your Role: Clearly define your responsibilities.
  • Process: Detail your UX process (research, ideation, wireframing, prototyping, testing).
  • Decisions: Explain critical design choices and the rationale behind them.
  • Outcome: Share results, learnings, or impact.

• Visuals: Use clear, high-quality visuals (mockups, user flows, prototypes). Ensure Figma proficiency is evident.

• Engagement: Be prepared for questions at each stage. Maintain eye contact (even virtually) and speak clearly and confidently.

• AI Integration: If you have projects involving AI, highlight them specifically, explaining your approach and any insights gained.

📝 Enhancement Note: For this entry-level role, the interview will heavily focus on understanding the candidate's foundational UX process, problem-solving approach, and potential for growth. Demonstrating a clear, repeatable design process and enthusiasm for learning will be key.

📌 Application Steps

To apply for this UX Designer position:

• Submit your resume and a link to your online portfolio through the Lucid Software careers portal. Ensure your portfolio is easily accessible and showcases your best work, specifically highlighting Figma proficiency and foundational UX skills.

• Portfolio Customization: Tailor your portfolio presentation to emphasize projects that demonstrate your understanding of user-centered design principles, workflow design, and interaction design. If applicable, include projects that touch upon AI integration or complex application design.

• Resume Optimization: Clearly articulate your experience (including internships or significant academic projects) using keywords from the job description such as "UX Design," "Figma," "User Research," "Wireframing," "Prototyping," and "Agile/Scrum." Quantify achievements where possible.

• Interview Preparation: Practice articulating your design process and rationale for key portfolio projects. Prepare to discuss how you would approach design challenges within a hybrid work environment and a fast-paced, solution-oriented culture.

• Company Research: Familiarize yourself with Lucid Software's products (Lucidchart, Lucidspark) and their mission. Understand their core values and be ready to explain why you are a good cultural fit, especially regarding initiative, teamwork, and innovation.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.