UX Designer

📍 Job Overview

Job Title: UX Designer

Company: KMS Technology

Location: Guadalajara, Jalisco, Mexico

Job Type: Full-time

Category: UX/UI Design & Product Development

Date Posted: March 05, 2026

Experience Level: 5-10 Years

Remote Status: Hybrid

🚀 Role Summary

• Lead the end-to-end User Experience (UX) design process for innovative software solutions, driving strategy and execution from concept to delivery.

• Own the creation and management of detailed design timelines, encompassing rapid sketching, wireframing, and the development of high-fidelity mockups.

• Develop and maintain robust information architecture, clearly documenting new workflows and hierarchies to ensure project team alignment.

• Foster a collaborative design environment, leveraging existing UX patterns while defining new solutions for complex challenges.

• Actively engage in cross-functional collaboration with global teams, stakeholders, and project leads to align design with business objectives and technical feasibility.

• Contribute to team growth through mentorship, emphasizing process optimization and skill development in UX disciplines.

📝 Enhancement Note: This role is for a Senior UX Designer, indicated by the 5+ years of experience and the emphasis on leadership, mentorship, and owning the UX process. The hybrid work arrangement suggests a need for strong remote collaboration skills alongside in-office engagement.

📈 Primary Responsibilities

• Drive the entire UX design lifecycle for diverse software projects, from initial strategy formulation to final delivery of design artifacts.

• Evaluate and continuously optimize the effectiveness of the UX process, implementing improvements to enhance efficiency and design quality.

• Take ownership of creating comprehensive, high-level design timelines, managing the progression from initial concept sketches and wireframes to polished mockups.

• Design intuitive user interfaces and user flows for new digital products, effectively utilizing and extending existing design systems and component libraries.

• Define and document new UX patterns and components to address novel and complex design problems, contributing to the company's design language.

• Collaborate closely with product managers, engineers, researchers, and other stakeholders to ensure design solutions are user-centered, technically feasible, and aligned with business goals.

• Facilitate design reviews and workshops, gathering feedback and iterating on designs based on stakeholder input and user research insights.

• Mentor junior designers, sharing expertise in UX principles, design tools, and process optimization methodologies to foster their professional development.

• Champion user-centered design principles throughout the organization, advocating for the user's needs and ensuring a consistent, high-quality user experience across all products.

• Proactively identify opportunities for UX improvements and innovation within existing and new product features.

📝 Enhancement Note: The responsibilities highlight a senior-level role requiring strategic thinking, end-to-end ownership, and leadership. The emphasis on process optimization and mentorship aligns with senior-level expectations in the UX field.

🎓 Skills & Qualifications

Education:

• Bachelor's degree in a related field (e.g., Design, Human-Computer Interaction, Computer Science) or equivalent practical experience.

Experience:

• Minimum of 5 years of professional experience in a UX Designer role, with a strong portfolio showcasing digital software and application design.

Required Skills:

• Deep expertise in one or more core UX disciplines: Product Design, UX Strategy, Interaction Design, Content Strategy, User Research, or Front-End Development.

• Proficiency in creating detailed design artifacts, including user flows, wireframes, prototypes, and high-fidelity mockups.

• Strong understanding of information architecture principles and experience in developing clear site maps and navigation structures.

• Demonstrated ability to work with and contribute to design systems, leveraging existing patterns and components effectively.

• Creative problem-solving skills with the ability to define novel design solutions for complex user challenges.

• Proven initiative and self-management skills, with a demonstrated ability to drive projects to completion independently.

• Excellent English communication skills, both written and verbal, essential for effective collaboration with international teams and clients.

• Adaptability and a positive attitude to manage multiple fast-paced products and project teams concurrently.

Preferred Skills:

• Familiarity and practical experience with Agile/Scrum development methodologies.

• Experience conducting user research, usability testing, and synthesizing findings into actionable design improvements.

• Knowledge of front-end development principles and an understanding of how designs translate to code.

📝 Enhancement Note: The requirement for 5+ years of experience and deep expertise in multiple UX disciplines, coupled with the emphasis on leading processes and mentorship, clearly positions this as a Senior UX Designer role. Proficiency in Figma is a critical technical requirement.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio demonstrating a strong command of the UX design process, showcasing end-to-end project ownership from strategy to execution.

• Case studies that clearly articulate the problem, your role, the design process undertaken, key decisions made, and the measurable outcomes or impact of your solutions.

• Examples of wireframes, user flows, interactive prototypes, and high-fidelity mockups that highlight your design skills and problem-solving abilities.

• Evidence of your ability to work with and contribute to design systems, including examples of leveraging existing patterns and defining new ones.

Process Documentation:

• Examples of how you have developed and documented information architecture, including site maps, user journey maps, and workflow diagrams.

• Documentation of your approach to defining and managing design timelines, showcasing your project management and planning capabilities.

• Evidence of your collaborative process, illustrating how you work with cross-functional teams to gather requirements, present designs, and incorporate feedback.

• Documentation that reflects your understanding of how to balance user needs with business objectives and technical constraints.

📝 Enhancement Note: For a Senior UX Designer role, the portfolio must go beyond just showcasing final designs. It needs to demonstrate strategic thinking, process ownership, and the ability to articulate the impact of design decisions, especially concerning process optimization and cross-functional collaboration.

💵 Compensation & Benefits

Salary Range:

Based on industry benchmarks for Senior UX Designers in Guadalajara, Jalisco, Mexico, with 5-10 years of experience, and considering the hybrid work model and comprehensive benefits package, a competitive salary range is estimated to be between MXN $40,000 to MXN $70,000 per month.

Benefits:

• Mexican Law Benefits: Comprehensive benefits package in compliance with Mexican labor laws.

• Paid Time Off (PTO): 15 days of PTO in the first year, increasing to 3 days per year thereafter.

• Bereavement Leave: 5 days of paid leave for the death of immediate family members, negotiable.

• Major Medical Expenses Insurance: Coverage for the employee and immediate dependents (spouse and children).

• Annual Performance Bonus: Approximately 10% of annualized salary, tied to individual and company performance.

• Annual Salary Adjustment: Regular reviews and adjustments to compensation based on performance and market conditions.

• Employee Referral Bonus: Incentives for successful referrals of qualified candidates.

• Professional Development: Paid certifications and courses to support continuous learning and skill enhancement.

• Coursera License: Access to online learning resources through a Coursera license.

• Savings Fund: 5% contribution to a savings fund.

• Grocery Vouchers: 5% contribution to grocery vouchers.

Working Hours:

• Standard full-time working hours, estimated at 40 hours per week.

• Hybrid work model requiring a balance of in-office and remote work, offering flexibility in daily scheduling while maintaining core collaboration hours.

📝 Enhancement Note: The salary range is an estimate based on typical compensation for Senior UX Designers in the specified region and experience level. The benefits are directly extracted from the provided text, emphasizing the comprehensive package offered by KMS Technology.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology / Software Development / IT Services. KMS Technology operates within the competitive landscape of custom software development and product engineering, serving clients globally. The company focuses on building innovative software solutions, implying a culture that values creativity, technical excellence, and problem-solving.

Company Size: KMS Technology is part of an international tech company, suggesting a robust organizational structure with potential for both global reach and localized team operations. The specific size of the Mexico branch is not detailed, but its inclusion in an international framework implies a mid-to-large sized entity with established processes.

Founded: The founding date of KMS Technology is not explicitly stated, but its description as an "international tech company" suggests a well-established presence in the market, likely with several years of operational history.

Team Structure:

• The UX team is part of a dynamic, likely global, engineering and product development environment.

• Designers collaborate closely with cross-functional project teams, including Product Managers, Engineers, and potentially other UX/UI specialists.

• The reporting structure likely involves a UX Lead or Design Manager, with direct interaction with project leads and stakeholders.

Methodology:

• Data-Driven Design: While not explicitly stated, the focus on "innovative software solutions" and "impact" suggests a data-informed approach to design, likely involving user research and analytics.

• Agile/Scrum: The "nice to have" for Agile/Scrum familiarity indicates that the company likely employs agile development methodologies, requiring designers to be adaptable and integrated into sprint cycles.

• Process Optimization: A core value emphasized is "process optimization over rigid tool adherence," indicating a culture that prioritizes efficient and effective workflows, critical thinking, and strategic application of tools.

Company Website: https://www.kms-technology.com/

📝 Enhancement Note: The company culture is characterized by innovation, global collaboration, and a strong emphasis on process efficiency. The hybrid model and international client base suggest a need for strong communication and adaptability.

📈 Career & Growth Analysis

Operations Career Level: This role is for a Senior UX Designer. This level signifies a professional with substantial experience (5+ years) who is expected to lead design initiatives, mentor junior team members, and take ownership of complex design challenges. Senior designers are typically responsible for not just execution but also strategic input, process improvement, and contributing to the overall design vision. They are expected to be largely autonomous, capable of driving projects forward and influencing design direction.

Reporting Structure: The Senior UX Designer will likely report to a UX Manager or Head of Design within KMS Technology Mexico. They will also work closely with Project Managers, Product Owners, and Engineering Leads on a day-to-day basis, forming part of various cross-functional project teams. This structure facilitates direct collaboration and allows for significant influence on project outcomes.

Operations Impact: The Senior UX Designer's impact is crucial for the success of digital products. By ensuring intuitive, effective, and user-centered designs, they directly influence user adoption, satisfaction, retention, and ultimately, business objectives such as conversion rates, engagement, and revenue. Their ability to translate complex business requirements into user-friendly experiences is a key driver of product success and customer loyalty.

Growth Opportunities:

• Leadership Development: Potential to grow into a Lead UX Designer or Design Manager role, overseeing a team, defining design strategy, and managing design operations.

• Specialization: Opportunity to deepen expertise in specific UX disciplines (e.g., UX Research, Interaction Design, Design Systems) or to branch into related fields like Product Management.

• Cross-Functional Exposure: Gaining broader experience by working on a diverse range of projects with different client needs and industries, enhancing versatility.

• Mentorship & Training: Formal and informal opportunities to mentor junior designers, further solidifying their own understanding and leadership skills. The company also offers paid certifications and Coursera access, supporting continuous learning.

• Global Collaboration: Opportunity to work with international teams and clients, broadening perspectives and understanding of global design trends and best practices.

📝 Enhancement Note: The growth opportunities are tailored to a senior-level designer, emphasizing leadership, specialization, and broader strategic impact within the organization. The company's investment in training further supports career advancement.

🌐 Work Environment

Office Type: KMS Technology offers a Hybrid work environment. This typically means a combination of working from a physical office and remotely. The office is designed to foster collaboration, innovation, and team cohesion.

Office Location(s): Guadalajara, Jalisco, Mexico. This location is a major hub for technology and business in Mexico, offering a vibrant professional ecosystem. Specific office address details would be provided upon engagement or during the interview process.

Workspace Context:

• Collaborative Spaces: The office likely features open-plan areas, meeting rooms, and dedicated project spaces designed to encourage interaction and teamwork among designers, developers, and product managers.

• Technology & Tools: Access to modern design software, hardware, and collaborative platforms necessary for effective UX design and remote work. This includes essential tools like Figma, as mentioned in the requirements.

• Team Interaction: Opportunities for spontaneous discussions, brainstorming sessions, and formal design reviews in person, complementing virtual collaboration tools. The hybrid model aims to balance the benefits of in-person interaction with the flexibility of remote work.

Work Schedule: The role is full-time, with a standard estimated work week of 40 hours. The hybrid arrangement allows for flexibility in structuring the workday, with core hours likely established for essential cross-functional meetings and collaborative sessions, particularly with global teams.

📝 Enhancement Note: The hybrid work environment in Guadalajara is highlighted, emphasizing the blend of in-office collaboration and remote flexibility, crucial for modern design roles.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your resume and portfolio to assess alignment with the Senior UX Designer role requirements.

• Technical/Portfolio Review: A deep dive into your portfolio with a hiring manager or senior design lead. Expect to discuss your process, decision-making, problem-solving approach, and the impact of your past projects. Be prepared to present 1-2 key case studies in detail.

• Hiring Manager Interview: An interview focused on your experience, leadership potential, mentorship capabilities, and how you approach process optimization and cross-functional collaboration.

• Team/Cross-functional Interview: An opportunity to meet with potential team members (e.g., Product Managers, Engineers) to assess cultural fit, collaboration style, and communication skills.

• Final Interview/Offer: A final discussion with leadership, potentially including a verbal offer.

Portfolio Review Tips:

• Curate Strategically: Select projects that best showcase your senior-level capabilities, focusing on those where you led the UX strategy and execution. Highlight your role clearly.

• Tell a Story: For each case study, structure it as a narrative: the problem, your approach, challenges faced, solutions implemented, and measurable results. Emphasize your thought process and decision-making.

• Show, Don't Just Tell: Include detailed artifacts like user flows, wireframes, prototypes, and high-fidelity mockups. Explain why you made certain design choices.

• Process Optimization Focus: Explicitly detail instances where you improved UX processes or workflows, demonstrating your commitment to efficiency and effectiveness.

• Quantify Impact: Whenever possible, use data and metrics to demonstrate the success of your designs and their contribution to business goals.

• Figma Proficiency: Ensure your portfolio examples show mastery of Figma, or be ready to discuss your workflows within the tool.

Challenge Preparation:

• Design Challenge: You may be given a small design problem or case study to solve within a set timeframe. Be prepared to apply your UX process, justify your decisions, and present your solution concisely.

• Process Improvement Scenario: Be ready to discuss how you would approach improving a hypothetical UX process or workflow.

• Stakeholder Management: Prepare examples of how you have managed challenging stakeholder feedback or aligned diverse opinions on design.

📝 Enhancement Note: The interview process and portfolio review tips are tailored for a senior UX role, emphasizing strategic thinking, leadership, and the ability to articulate process improvements and design impact.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Essential for wireframing, prototyping, UI design, and collaboration. Proficiency is a must.

• Prototyping Tools: While Figma is primary, familiarity with other prototyping tools (e.g., Adobe XD, InVision) can be beneficial.

• Design Systems: Experience in working with and contributing to design systems is highly valued.

Analytics & Reporting:

• User Analytics Platforms: Familiarity with tools like Google Analytics, Mixpanel, Amplitude, or similar for understanding user behavior and tracking design impact.

• A/B Testing Tools: Understanding of how to design for and interpret results from A/B tests to validate design hypotheses.

CRM & Automation:

• While not a primary focus for a UX Designer, understanding how user interactions within CRM systems (e.g., Salesforce, HubSpot) impact the user experience can be beneficial.

• Familiarity with project management and collaboration tools such as Jira, Confluence, Asana, or Trello for workflow management and team communication.

📝 Enhancement Note: The emphasis on Figma is critical. The inclusion of analytics and collaboration tools reflects the integrated nature of UX design within modern software development workflows.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and advocating for the user's needs, ensuring that design solutions are intuitive, accessible, and provide genuine value.

• Innovation & Creativity: Encouraging novel approaches to problem-solving and a willingness to explore new design possibilities to create impactful digital products.

• Collaboration & Teamwork: Valuing open communication, mutual respect, and a willingness to work together across disciplines and geographies to achieve common goals.

• Process Excellence: Prioritizing efficient, effective, and optimized design processes over strict adherence to specific tools, fostering continuous improvement and adaptability.

• Continuous Learning: A culture that supports and encourages professional development, skill enhancement, and staying abreast of evolving design trends and technologies.

Collaboration Style:

• Cross-functional Integration: Actively seeking collaboration with Product Management, Engineering, QA, and other stakeholders to ensure alignment and shared understanding throughout the product development lifecycle.

• Constructive Feedback: Fostering an environment where feedback is given and received constructively, leading to iterative design improvements and shared ownership.

• Knowledge Sharing: Encouraging the sharing of insights, best practices, and learnings within the design team and across project teams to elevate collective expertise.

• Agile Mindset: Embracing flexibility, adaptability, and iterative development, working effectively within sprint cycles and responding to changing requirements.

📝 Enhancement Note: The values highlight a modern, collaborative, and process-oriented design team, emphasizing both user advocacy and efficiency.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Global & Local Needs: Effectively designing for diverse international user bases while collaborating with global teams and potentially localized client requirements.

• Managing Multiple Fast-Paced Products: Juggling concurrent design responsibilities across several projects, each with different teams, deadlines, and complexities.

• Driving Process Optimization: Influencing and implementing process improvements within design workflows, which may require buy-in from various stakeholders.

• Staying Ahead of Design Trends: Continuously adapting to rapidly evolving design tools, methodologies, and user expectations in the tech industry.

Learning & Development Opportunities:

• Advanced UX Specialization: Deepening expertise in areas such as UX research methodologies, interaction design patterns, accessibility standards, or design leadership.

• Industry Conferences & Certifications: Opportunities to attend leading UX conferences and pursue certifications to enhance skills and industry knowledge.

• Mentorship Programs: Formal and informal mentorship opportunities to guide junior designers or to be mentored by senior leaders within KMS Technology.

• Exposure to Diverse Projects: Working on a wide array of projects for different clients and industries, providing broad experience and skill development.

📝 Enhancement Note: Challenges are framed to offer opportunities for growth, reflecting the senior nature of the role and the dynamic tech environment.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you led the UX strategy for a complex digital product. What was your process, and what was the outcome?" (Focus on your strategic thinking, process ownership, and ability to articulate results.)

• "How do you approach balancing user needs with business goals and technical constraints? Provide an example." (Demonstrate your understanding of trade-offs and your problem-solving approach.)

• "How would you go about improving the UX design process within a cross-functional team that is currently using Agile methodologies?" (Highlight your focus on process optimization and collaboration.)

Company & Culture Questions:

• "What interests you about KMS Technology and this specific Senior UX Designer role?" (Research the company's work, values, and recent projects.)

• "How do you approach mentoring junior designers? What is your philosophy on skill development?" (Align with the company's emphasis on team growth.)

Portfolio Presentation Strategy:

• Structure Your Narrative: For each case study, clearly state the problem, your role, your process, the key decisions, and the impact. Use visuals effectively.

• Highlight Process & Rationale: Emphasize why you made certain design choices and how your process led to the final solution. Showcase your thinking beyond just the aesthetics.

• Quantify Impact: Present metrics and data to demonstrate the success and business value of your designs.

• Demonstrate Figma Mastery: Be prepared to walk through aspects of your Figma files, showcasing your proficiency with its features, design systems, and collaboration tools.

• Focus on Process Optimization: Be ready to discuss how you've improved workflows or made design processes more efficient in past roles.

📝 Enhancement Note: Interview preparation advice focuses on demonstrating senior-level competencies, strategic thinking, and alignment with the company's values, particularly regarding process optimization and collaboration.

📌 Application Steps

To apply for this UX Designer position:

• Submit your application through the provided link on SmartRecruiters.

• Portfolio Customization: Tailor your portfolio to highlight projects demonstrating your leadership in UX strategy, end-to-end design ownership, and process optimization. Select 1-2 in-depth case studies that best represent your senior-level capabilities.

• Resume Optimization: Ensure your resume clearly articulates your 5+ years of experience, key UX disciplines mastered, proficiency in Figma, and any experience with Agile/Scrum. Quantify achievements where possible.

• Interview Preparation: Practice articulating your design process, decision-making rationale, and the impact of your work. Prepare specific examples for strategy, collaboration, and process improvement questions. Rehearse your portfolio presentation.

• Company Research: Familiarize yourself with KMS Technology's mission, values, and the types of software solutions they develop. Understand their approach to innovation and collaboration.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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