UX Designer

📍 Job Overview

Job Title: UX Designer

Company: InvGate

Location: Buenos Aires, Argentina

Job Type: Full-time

Category: Product Design / User Experience

Date Posted: March 04, 2026

Experience Level: Mid-Level (2-5 years)

Remote Status: Hybrid

🚀 Role Summary

• Design and deliver intuitive, high-performing user experiences for InvGate's SaaS products.

• Drive user-centered design principles throughout the product development lifecycle.

• Collaborate closely with Product and Engineering teams to translate user needs into effective solutions.

• Utilize user research and testing methodologies to iterate on design proposals.

• Ensure seamless alignment between technical requirements and final product execution.

📝 Enhancement Note: The role emphasizes a strong connection between user needs, product requirements, and technical feasibility, indicating a need for a UX Designer who can bridge these domains effectively. The hybrid work model suggests a balance between autonomous work and in-person collaboration.

📈 Primary Responsibilities

• Collaborate with the Product team to develop optimal solutions aligned with customer and user needs.

• Conduct comprehensive user research to deeply understand user needs, pain points, and behaviors.

• Design and optimize user flows to enhance overall user experience and productivity within the software.

• Execute user testing sessions to gather feedback and iterate on design solutions.

• Integrate qualitative and quantitative product data to inform user-centered design decisions.

• Champion user-centered design principles and best practices across cross-functional teams.

• Partner with the engineering team to ensure technical feasibility and alignment of design requirements.

• Oversee the final product's visual execution, ensuring fidelity to design specifications.

📝 Enhancement Note: Responsibilities highlight a proactive approach to user research and a data-informed design process. The focus on "accountability for how the final product looks like" suggests a hands-on role in design implementation and quality assurance.

🎓 Skills & Qualifications

Education: Bachelor's degree in Design, Human-Computer Interaction, Computer Science, or a related field is preferred, but equivalent practical experience will be considered.

Experience: Minimum of 2-5 years of proven experience as a UX Designer, Interaction Designer, or similar role within the software or SaaS industry.

Required Skills:

• Demonstrated experience in designing intuitive and user-friendly interfaces for digital products.

• Proficiency in user research methodologies (e.g., interviews, surveys, usability testing).

• Expertise in creating user flows, wireframes, and interactive prototypes.

• Strong understanding of user-centered design principles and best practices.

• Excellent collaboration and communication skills for effective teamwork.

• Proven problem-solving abilities to address complex design challenges.

Preferred Skills:

• Experience with SaaS platforms and IT management/service automation products.

• Familiarity with design systems and their implementation.

• Advanced or bilingual proficiency in English.

• Experience with design tools such as Figma, Sketch, Adobe XD, or similar.

📝 Enhancement Note: The "2-5 years" experience level suggests a mid-level role, requiring a candidate who can work independently but also contribute strategically to the product team. The emphasis on a "strong portfolio" is a critical requirement for demonstrating practical skills.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio showcasing a range of UX design projects, ideally within the software or SaaS domain.

• Demonstrations of your process from initial research and ideation through to final design and iteration.

• Case studies highlighting user-centered design approaches and problem-solving methodologies.

• Examples of user flows, wireframes, interactive prototypes, and final UI designs.

Process Documentation:

• Ability to clearly articulate your design process, including user research techniques employed.

• Documentation of how user feedback and data were incorporated into design iterations.

• Examples of collaboration with product managers and engineers to align on design and technical requirements.

• Prototypes that effectively communicate solution proposals to stakeholders.

📝 Enhancement Note: The portfolio is a critical component, expected to demonstrate not just design output but also the designer's thought process, research skills, and ability to collaborate and iterate based on feedback.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for a Mid-Level UX Designer in Buenos Aires, Argentina, with 2-5 years of experience and hybrid work arrangements, the estimated annual salary range is ARS $8,000,000 - ARS $14,000,000. This range can vary based on specific skills, interview performance, and the candidate's negotiation.

Benefits:

• Career development opportunities.

• English lessons.

• In-house and external technical training.

• Extended Paid Time Off (PTO).

• Enhanced paternity leave.

• Premium private health insurance.

• Remote work reimbursement.

• Fixed bonus for gastronomy-related purchases.

Working Hours: Approximately 40 hours per week, with a hybrid work arrangement requiring 2 days per week in the office.

📝 Enhancement Note: The salary estimation is based on publicly available compensation data for UX Designers in Buenos Aires, considering experience level, industry (SaaS/Tech), and hybrid work models. The provided benefits package is comprehensive and competitive for the tech industry in the region.

🎯 Team & Company Context

🏢 Company Culture

Industry: Software as a Service (SaaS), focused on IT Management and Service Automation.

Company Size: InvGate is a fast-growing company. While specific numbers aren't provided, "fast growing" and "clients in over 50 countries" suggest a company that has scaled beyond a startup phase but retains a dynamic and evolving culture.

Founded: Information not provided, but the focus on SaaS and international presence indicates a modern, forward-thinking organization.

Team Structure:

• The UX Designer will likely be part of a Product team, collaborating closely with Product Managers, other Designers, and Engineers.

• The team structure emphasizes cross-functional collaboration to ensure user needs are met and technical requirements are addressed.

Methodology:

• User-Centered Design: A core methodology, emphasizing understanding and solving user problems.

• Agile Product Development: Implied by the collaboration with Product and Engineering teams, suggesting iterative development cycles.

• Data-Informed Decisions: Utilizing qualitative and quantitative data to guide design choices.

Company Website: https://www.invgate.com/

📝 Enhancement Note: InvGate operates in a competitive SaaS market, indicating a need for innovative product design and a strong focus on user experience to differentiate their IT management and service automation solutions. The company's international reach suggests a diverse user base.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a Mid-Level UX Designer. It requires independent contribution, the ability to manage one's own projects, and a solid understanding of UX principles and processes. The designer is expected to influence design decisions and contribute to product strategy from a user perspective.

Reporting Structure: The UX Designer will report to a Design Lead, Product Manager, or a similar role within the Product Development team. They will collaborate extensively with engineers and product managers.

Operations Impact: The UX Designer's impact is directly tied to the usability, adoption, and customer satisfaction of InvGate's SaaS products. By creating intuitive experiences, they contribute to customer retention, reduced support costs, and overall product success, directly influencing the company's revenue and market position.

Growth Opportunities:

• Skill Specialization: Deep dive into specific areas of UX, such as user research, interaction design, or information architecture.

• Senior UX Designer: Progression to a senior level involves taking on more complex projects, mentoring junior designers, and contributing more significantly to product strategy.

• Lead UX Designer/Design Manager: Potential to lead a design team, manage design projects, and set the vision for user experience across products.

• Product Management: Transitioning into product management roles by leveraging deep user understanding and product strategy skills.

📝 Enhancement Note: Growth opportunities are tied to deepening UX expertise, taking on leadership responsibilities, or pivoting into related product roles, all within a growing SaaS environment.

🌐 Work Environment

Office Type: InvGate has a physical office located in Belgrano, CABA. The environment is described as Hybrid, indicating a blend of remote work and in-office collaboration.

Office Location(s): Belgrano, Buenos Aires, Argentina. This area is known for being a vibrant commercial and residential district, offering good accessibility.

Workspace Context:

• Collaborative Hub: The office space likely serves as a central point for team meetings, brainstorming sessions, and cross-functional collaboration, especially for the 2 days per week requirement.

• Technology-Rich: As a SaaS company, the workspace will be equipped with the necessary technology and tools to support design and development workflows.

• Team Interaction: The hybrid model allows for structured in-person interaction with colleagues, fostering team cohesion and knowledge sharing.

Work Schedule: The standard work schedule is likely around 40 hours per week. The hybrid arrangement offers flexibility, allowing for a balance between focused individual work (potentially remote) and collaborative team activities (in-office).

📝 Enhancement Note: The hybrid model is a key aspect of the work environment, suggesting a need for self-discipline and effective time management, as well as strong communication skills to maintain connectivity with colleagues both remotely and in the office.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A brief call with HR to assess basic qualifications, cultural fit, and interest in the role.

• Technical Interview (Portfolio Review): A crucial stage where candidates present their portfolio, discussing their process, key projects, design decisions, and impact. This will likely involve the hiring manager and/or senior design team members.

• Skills Assessment/Case Study: Candidates may be given a design challenge or case study to complete, either as a take-home assignment or during a live session, to evaluate their problem-solving and design skills.

• Team/Cross-Functional Interview: An opportunity to meet with Product Managers and Engineers to assess collaboration style and ability to align with technical and product goals.

• Final Interview: A discussion with senior leadership to confirm fit and discuss overall role expectations and growth potential.

Portfolio Review Tips:

• Tell a Story: Structure your portfolio presentations around compelling narratives for each project, highlighting the problem, your process, your role, the solution, and the measurable outcomes.

• Showcase Your Process: Emphasize your user research methodology, ideation techniques, prototyping skills, and how you incorporated user feedback.

• Quantify Impact: Whenever possible, use data and metrics to demonstrate the effectiveness of your designs (e.g., increased conversion rates, reduced task completion time, improved user satisfaction scores).

• Be Prepared for Questions: Anticipate questions about your design decisions, challenges faced, and how you handle constructive criticism or disagreements.

• Tailor to InvGate: Understand InvGate's products and target audience. Highlight projects that demonstrate relevant experience in SaaS, IT management, or complex enterprise software.

Challenge Preparation:

• Understand the typical challenges for UX designers in SaaS environments, focusing on usability, efficiency, and user adoption.

• Practice articulating your thought process clearly and concisely, especially under time constraints.

• Be ready to discuss trade-offs between design ideals and technical/business constraints.

📝 Enhancement Note: The portfolio review is paramount. Candidates should meticulously prepare to walk through their projects, demonstrating not just aesthetic skill but a robust, user-focused, and collaborative design process.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Figma, Sketch, Adobe XD, InVision (or similar industry-standard tools). Proficiency in creating interactive prototypes is essential.

• User Research: Tools for conducting surveys (e.g., SurveyMonkey, Typeform), interviews, and usability testing (e.g., UserTesting.com, Lookback).

• Collaboration: Tools like Slack, Microsoft Teams for daily communication. Project management tools such as Jira, Asana, or Trello for task tracking and workflow management.

Analytics & Reporting:

• Familiarity with analytics platforms like Google Analytics, Mixpanel, or Amplitude to understand user behavior data and inform design decisions.

CRM & Automation:

• While not a primary UX tool, understanding how CRM systems (like Salesforce) and automation platforms integrate with user-facing applications can be beneficial for context.

📝 Enhancement Note: While specific tools aren't listed, proficiency in modern design and prototyping software is a must. The ability to leverage user data and collaborate effectively through digital tools is also critical.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and serving the needs of users above all else.

• Collaboration: Valuing teamwork and open communication across departments (Product, Engineering, Sales, Support).

• Innovation: Encouraging creative problem-solving and the exploration of new ideas to improve product experiences.

• Data-Driven: Basing decisions on evidence and analysis rather than solely on intuition.

• Continuous Improvement: A mindset of constantly seeking ways to optimize processes, products, and user experiences.

Collaboration Style:

• Cross-Functional Integration: The UX Designer is expected to be a key collaborator within product teams, working closely with Product Managers, Developers, and potentially QA.

• Feedback-Oriented: A culture that encourages constructive feedback and open dialogue to refine designs and strategies.

• Agile & Iterative: Working in sprints, with regular check-ins and reviews to adapt to changing requirements and feedback.

📝 Enhancement Note: The company culture likely fosters a dynamic, collaborative, and user-focused environment, common in growing SaaS companies aiming for product excellence.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing User Needs with Business Requirements: Synthesizing diverse stakeholder needs (users, business, technical) into a cohesive and effective design.

• Designing for a Complex Product: Creating intuitive experiences for potentially complex IT management and service automation tools that cater to a wide range of users.

• Remote/Hybrid Collaboration: Maintaining strong communication and collaboration within a hybrid work model, ensuring all team members are aligned and engaged.

• Staying Current with Technology: Keeping pace with evolving UX best practices, design tools, and technological advancements in the SaaS landscape.

Learning & Development Opportunities:

• Access to Training: The company offers in-house and external technical training, which can include UX-specific courses, workshops, and conferences.

• Mentorship: Opportunities to learn from senior designers or product leaders within the company.

• English Language Support: Provided English lessons can enhance communication and integration within a potentially international team or for accessing global resources.

• Career Pathing: Defined opportunities for career advancement within the UX discipline or into related product roles.

📝 Enhancement Note: The challenges presented are typical for mid-level designers in evolving tech companies, offering ample opportunities for professional growth and skill development.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to balance conflicting user needs or business requirements. How did you approach it, and what was the outcome?" (Focus on your decision-making process and compromise skills).

• "Walk us through a complex user flow you designed. What were the key considerations, and how did you ensure it was intuitive?" (Demonstrate your process and attention to detail).

Company & Culture Questions:

• "What interests you about InvGate and our products specifically?" (Research InvGate's SaaS offerings in IT management and service automation).

• "How do you see yourself contributing to a hybrid work environment?" (Discuss your communication strategies and self-management skills).

Portfolio Presentation Strategy:

• Selective Showcase: Choose 3-4 of your strongest, most relevant projects.

• Problem-Solution-Outcome: For each project, clearly articulate the problem faced, your proposed solution, the process you followed (research, ideation, testing), and the measurable results.

• Visual Aids: Use high-fidelity mockups, interactive prototypes, and clear diagrams to illustrate your points effectively.

• Be Concise: Aim for approximately 10-15 minutes per project to allow ample time for Q&A.

📝 Enhancement Note: Be prepared to discuss not just the 'what' but the 'why' behind your design decisions, showcasing your strategic thinking and problem-solving capabilities.

📌 Application Steps

To apply for this UX Designer position:

• Submit your application through the provided application link on Greenhouse.

• Tailor Your Resume: Highlight experience and skills directly relevant to UX design in the software/SaaS industry, using keywords from the job description (e.g., User Research, Prototyping, User-Centered Design). Quantify achievements where possible.

• Curate Your Portfolio: Ensure your portfolio is easily accessible (e.g., via a link) and showcases your best work with detailed case studies that demonstrate your process, problem-solving, and impact.

• Prepare for the Portfolio Review: Practice presenting your projects, focusing on clarity, conciseness, and your ability to articulate design decisions and outcomes.

• Research InvGate: Familiarize yourself with InvGate's products, target market, and company mission to demonstrate genuine interest and understanding during interviews.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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