UX Designer

📍 Job Overview

Job Title: UX Designer (Mid-Level)

Company: DEPT®

Location: Zagreb, Croatia (Onsite/Hybrid)

Job Type: Full-Time

Category: Experience & Engineering / Digital Design

Date Posted: March 09, 2026

Experience Level: 4+ Years

Remote Status: Hybrid

🚀 Role Summary

• Drive the creation of exceptional digital experiences by translating strategic insights into user-centric journeys, wireframes, and visual interface designs.

• Act as a key contributor to a growing design team, shaping top-tier digital solutions for international clients and elevating design quality.

• Foster a collaborative and design-driven culture through knowledge sharing, best practices, and proactive engagement within multidisciplinary teams.

• Leverage expertise in Figma and Design Systems to build and maintain robust, scalable design foundations for diverse digital projects.

📝 Enhancement Note: This role is positioned within DEPT®'s "Experience & Engineering" unit, focusing on the intersection of technology and design. The emphasis is on delivering "exceptional and engaging digital experiences" and "growth invention" for ambitious brands. The "mid-level" designation, coupled with the 4+ years of experience requirement, suggests a role that involves significant individual contribution and the potential to mentor junior designers, rather than pure entry-level or senior strategic leadership.

📈 Primary Responsibilities

• Translate complex business strategies and user insights into intuitive and effective user journeys, wireframes, and high-fidelity visual interface designs.

• Articulate design rationale and present work compellingly to clients and internal stakeholders, adeptly managing feedback and incorporating input to refine designs.

• Collaborate closely with global DEPT® teams, including strategists, developers, and project managers, to ensure seamless integration of design into client solutions and achieve digital objectives.

• Champion a design-driven culture by actively participating in knowledge-sharing sessions, documenting and promoting best practices, and mentoring fellow designers.

• Contribute to the development and maintenance of design systems, ensuring consistency, scalability, and efficiency across multiple client projects.

• Proactively identify opportunities for design innovation and process improvement, pushing the boundaries of digital experience quality.

📝 Enhancement Note: The responsibilities highlight a blend of hands-on design execution and collaborative influence. The emphasis on "presenting work to clients and stakeholders" and "handling input and managing feedback" indicates a need for strong communication and client-facing skills, typical of agency-side roles. The mention of "fostering a design-driven culture" suggests the candidate will play a role in team development and knowledge sharing.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a background in Design (e.g., Graphic Design, Interaction Design, HCI), Digital Media, or a related field is typically expected for a UX Designer role. Equivalent practical experience will also be considered.

Experience: Minimum of 4+ years of professional experience as a UX Designer, ideally within a digital agency, consultancy, or for a well-regarded brand with a strong digital presence.

Required Skills:

• Proven expertise in user experience (UX) design methodologies, including user research, journey mapping, wireframing, prototyping, and usability testing.

• Proficiency in translating strategic objectives and user needs into well-considered, actionable design solutions.

• Advanced skills in creating detailed wireframes and visually appealing interface designs that adhere to robust design principles.

• Demonstrated ability to present design concepts effectively to clients and stakeholders, manage feedback constructively, and iterate on designs.

• Experience working collaboratively within multidisciplinary teams (e.g., with developers, product managers, marketers).

• Mandatory proficiency in Figma for design and prototyping.

• Mandatory experience with Design Systems, including their creation, maintenance, and application.

Preferred Skills:

• Experience with motion design tools such as Jitter.

• Familiarity with AI tools and their application in the design process.

• Experience with other design and prototyping tools (e.g., Sketch, Adobe Creative Suite).

• Basic understanding of front-end development principles (HTML, CSS, JavaScript) to facilitate collaboration with developers.

📝 Enhancement Note: The explicit requirement for Figma and Design Systems is critical. The preference for motion design and AI tools indicates a forward-looking approach to design at DEPT®. The 4+ years of experience points towards a mid-level role, expecting autonomy and a solid portfolio.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio (website or PDF) is essential, showcasing a range of diverse digital design projects for large brands.

• The portfolio must demonstrate a deep understanding of UX principles, design thinking, and problem-solving capabilities.

• Showcase a strong command of visual design aesthetics, UI patterns, and interaction design.

Process Documentation:

• Candidates should be prepared to discuss their typical design process, highlighting how they translate strategy and insights into tangible design outputs.

• Examples of how feedback has been managed and incorporated into the design process will be valuable.

• Evidence of collaboration within multidisciplinary teams and the ability to articulate design decisions to non-designers is expected.

• Demonstrations of experience with Figma and Design Systems, including how they were utilized to ensure consistency and efficiency, are crucial.

📝 Enhancement Note: The emphasis on a strong portfolio and the ability to articulate the design process is paramount for a UX Designer role, especially in an agency setting. Case studies are expected to demonstrate problem-solving and impact.

💵 Compensation & Benefits

Salary Range: As specific salary details are not provided, a competitive range for a mid-level UX Designer with 4+ years of experience in Zagreb, Croatia, would typically fall between €30,000 - €45,000 annually gross, depending on the exact experience, skills, and negotiation.

Benefits:

• Transparent career development and pay structure.

• Flexible, hybrid working policy, offering a balance between remote and in-office work.

• A rewarding, supportive, and healthy company culture.

• Supplemental and additional health insurance.

• Pension scheme participation (third pillar pension fund).

• Referral bonus program for successful candidate referrals.

• Contribution to well-being through the OpenUp platform.

• Access to a multisport program.

• Opportunity to work with renowned international clients.

• Training, development, and certification opportunities for skill enhancement.

Working Hours: 40 hours per week, with a flexible, hybrid working policy allowing for a balance between remote and in-office days.

📝 Enhancement Note: The salary range is an estimate based on typical market rates for a mid-level UX Designer in Zagreb, Croatia, considering the provided experience level. The listed benefits are directly extracted from the job description and highlight DEPT®'s commitment to employee well-being and professional growth.

🎯 Team & Company Context

🏢 Company Culture

Industry: Digital Transformation, Technology, Marketing, and Design Services. DEPT® operates at the intersection of technology and marketing, focusing on "Growth Invention."

Company Size: 4,000+ specialists globally. This indicates a large, established, and well-resourced organization with a significant international footprint.

Founded: DEPT® has been a Certified B Corp® since 2021, signifying a commitment to social and environmental performance, accountability, and transparency. The company culture emphasizes innovation and speed ("pioneering ideas, acting fast, and moving further").

Team Structure:

• The role is part of the "Experience & Engineering" unit in Croatia, which combines technical solutions with design expertise.

• This unit collaborates with DEPT® teams across Europe, suggesting a matrixed or project-based team structure that leverages global talent.

Methodology:

• DEPT®'s methodology is characterized by a "Growth Invention" approach, focusing on helping ambitious brands grow faster through innovative digital solutions.

• They operate at the intersection of technology and marketing, suggesting a data-driven and results-oriented approach to client engagement.

• The company values are "better together, relentlessly curious, and get sh*t done," indicating a culture of collaboration, continuous learning, and proactive execution.

Company Website: https://www.deptagency.com/

📝 Enhancement Note: DEPT® presents itself as a forward-thinking, innovative company with a strong emphasis on collaboration, continuous improvement, and social responsibility (B Corp certification). The "Experience & Engineering" unit is where design and technology converge.

📈 Career & Growth Analysis

Operations Career Level: This is a Mid-Level UX Designer position. It requires significant hands-on experience and the ability to work independently on complex design challenges. While not a senior leadership role, it offers opportunities to influence design direction and mentor junior team members. The role is crucial for "putting our Croatian design team on the map."

Reporting Structure: The role is part of the Experience & Engineering unit in Croatia. Reporting lines are not explicitly detailed but would likely be to a Design Lead or Head of Experience & Engineering within the Croatian operations, with potential collaboration and alignment with global design leadership.

Operations Impact: The UX Designer's impact is directly tied to the success of digital experiences for international clients. By creating well-considered journeys and interfaces, they contribute to client goals such as increased engagement, user satisfaction, conversion rates, and ultimately, brand growth. Their work directly influences the perceived quality and effectiveness of DEPT®'s digital offerings.

Growth Opportunities:

• Skill Advancement: Deepen expertise in UX/UI design, motion design, and AI tools. Gain exposure to a wide array of international clients and industries.

• Career Progression: Potential to advance to Senior UX Designer, Design Lead, or specialized roles within DEPT®. Opportunities to contribute to the growth and structure of the Croatian design team.

• Learning & Development: Access to training, development programs, and certifications provided by DEPT®. The "opportunity for possibility" suggests a culture that supports exploration and skill expansion.

📝 Enhancement Note: The role offers a clear path for growth within DEPT®, moving beyond execution to potentially influencing design strategy and team development, especially within the expanding Croatian office.

🌐 Work Environment

Office Type: Hybrid. Employees are expected to work from the office in Zagreb, Croatia, with flexibility for remote work. This suggests a balance designed to foster collaboration and team cohesion while allowing for personal flexibility.

Office Location(s): Zagreb, Croatia. The specific office address is not provided but is located in Zagreb, a major hub for technology and design in Croatia.

Workspace Context:

• The hybrid model implies a collaborative office environment designed for team interaction, brainstorming, and knowledge sharing.

• Access to necessary design tools and technology, including Figma and potential AI/motion design software, will be provided.

• Opportunities for direct interaction with a growing team of digital designers and cross-functional colleagues across Europe.

Work Schedule: Standard working hours (likely 40 hours/week) will be complemented by the hybrid policy, offering flexibility in how and where work is performed, provided project deadlines and team collaboration needs are met.

📝 Enhancement Note: The hybrid model in Zagreb indicates a modern work environment that values both in-person collaboration and individual flexibility.

📄 Application & Portfolio Review Process

Interview Process:

1. Initial Screening: A review of your CV and portfolio to assess basic qualifications and design experience.

2. Portfolio Presentation & Interview: A session where you present your portfolio, discussing key projects, your design process, and how you've applied UX principles. This is also an opportunity to discuss your experience with Figma and Design Systems. Expect questions about client collaboration and feedback management.

3. Skills/Technical Interview: Potentially a more in-depth discussion about your technical skills, problem-solving approach, and how you handle specific design challenges. This might include a small design exercise or a review of a specific challenge scenario.

4. Cultural Fit Interview: A conversation with team members or hiring managers to assess alignment with DEPT®'s values (better together, relentlessly curious, get sh*t done) and the team's working style.

Portfolio Review Tips:

• Curate Strategically: Select 3-5 of your strongest and most relevant projects that showcase your UX process, problem-solving skills, and visual design capabilities. Prioritize projects that align with agency work or large brands.

• Tell a Story: For each project, clearly articulate the problem, your role, the process you followed (research, ideation, design, testing), the tools used (especially Figma and Design Systems), the challenges faced, and the final outcome or impact.

• Highlight Figma & Design Systems: Explicitly demonstrate your proficiency with Figma and how you've utilized or contributed to Design Systems. Show examples of components, style guides, or how a design system ensured consistency.

• Quantify Impact: Where possible, include metrics or results that demonstrate the success of your designs (e.g., improved conversion rates, user satisfaction scores, task completion times).

Challenge Preparation:

• Be prepared to discuss how you would approach a typical UX design challenge, such as redesigning a specific user flow or improving a particular feature.

• Practice articulating your thought process clearly and concisely, focusing on user-centricity and data-informed decisions.

• Understand DEPT®'s values and be ready to explain how your approach aligns with their culture of collaboration and "getting sh*t done."

📝 Enhancement Note: The interview process will heavily rely on your portfolio. Be ready to not only show your work but also to deeply explain your rationale, process, and the impact of your design decisions, with a specific focus on Figma and Design Systems.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Essential for UI design, prototyping, and collaboration. Expect to demonstrate advanced proficiency.

• Design Systems: Experience in creating, maintaining, or actively using design systems is a mandatory requirement. This implies knowledge of component-based design, style guides, and ensuring consistency.

• Prototyping Tools: While Figma is primary, experience with other prototyping tools is beneficial.

• Motion Design Tools (Preferred): Jitter.

• AI Tools (Preferred): Familiarity with AI applications in design workflows.

Analytics & Reporting:

CRM & Automation:

• Not directly relevant to the core UX Design role, but an awareness of how design integrates with broader CRM and marketing automation platforms can be a plus for understanding client ecosystems.

📝 Enhancement Note: Figma and Design Systems are non-negotiable requirements. Proficiency in these tools will be a key differentiator.

👥 Team Culture & Values

Operations Values:

• Better Together: Emphasizes collaboration, teamwork, and mutual support, both within the design team and across multidisciplinary project teams.

• Relentlessly Curious: Fosters a culture of continuous learning, exploration of new technologies and methodologies, and challenging the status quo to find innovative solutions.

• Get Sh*t Done: Promotes a proactive, results-oriented approach, valuing efficiency, initiative, and the ability to execute effectively to meet client needs and deadlines.

• Growth Invention: A core philosophy focused on helping clients achieve faster growth through innovative digital strategies and solutions.

Collaboration Style:

• Highly collaborative, with a strong emphasis on cross-functional teamwork (designers, developers, strategists, project managers).

• Open communication and knowledge sharing are encouraged to foster a design-driven culture.

• Expect a dynamic environment where ideas are shared freely, and feedback is integral to the design process.

📝 Enhancement Note: DEPT®'s values are central to their culture. Candidates should be prepared to demonstrate how they embody these principles in their daily work and interactions.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Client Needs with User-Centricity: Effectively advocating for user needs while meeting diverse client objectives and tight deadlines.

• Working with Large Brands: Navigating complex stakeholder landscapes and brand guidelines for major international clients.

• Maintaining Design Quality Across Global Teams: Ensuring consistency and high standards when collaborating with distributed teams and on varied projects.

• Integrating Emerging Technologies: Keeping pace with and effectively incorporating new tools like AI and advanced motion design into client solutions.

Learning & Development Opportunities:

• Specialization: Develop deeper expertise in specific areas of UX/UI design, motion graphics, or AI integration.

• Client Exposure: Gain extensive experience across a broad spectrum of industries and client types, from global enterprises to emerging brands.

• Mentorship: Opportunities to learn from experienced designers and potentially mentor junior talent as the Croatian team grows.

• Industry Trends: Stay at the forefront of digital design trends and technologies through continuous learning and access to training resources.

📝 Enhancement Note: The role presents opportunities to tackle challenging, high-impact projects for prominent clients, fostering significant professional growth and skill development in a dynamic agency environment.

💡 Interview Preparation

Strategy Questions:

• "Describe a complex digital design project you led from concept to completion. What was the problem, your approach, and the outcome?" (Focus on demonstrating your UX process, Figma usage, and Design System contributions).

• "How do you balance client feedback with user experience best practices when presenting designs?" (Prepare examples of navigating constructive criticism and stakeholder input).

Company & Culture Questions:

• "What interests you about DEPT® and our 'Growth Invention' philosophy?" (Research DEPT®'s recent work and values).

• "How do you embody our values of 'better together,' 'relentlessly curious,' and 'get sh*t done' in your daily work?" (Prepare specific examples).

Portfolio Presentation Strategy:

• Structure: Organize your presentation logically: Introduction (problem/context), Your Role, Process (research, ideation, wireframing, UI design, prototyping), Tools (Figma, Design Systems), Challenges, Solutions, and Impact/Results.

• Visuals: Use high-quality visuals of your designs, wireframes, and prototypes. Show the evolution of your work.

• Narrative: Tell a compelling story about each project. Explain why you made certain decisions.

• Figma/Design System Focus: Dedicate specific slides or sections to showcase your proficiency and experience with Figma and Design Systems. Show components, style guides, or examples of how you’ve applied them.

• Engagement: Be prepared for follow-up questions about your design choices, methodologies, and how you handle specific scenarios.

📝 Enhancement Note: Your portfolio is your primary tool. Practice presenting it clearly, focusing on your UX process, problem-solving abilities, and specific experience with Figma and Design Systems.

📌 Application Steps

To apply for this UX Designer position:

• Submit your application through the provided link on the Greenhouse platform.

• Portfolio Customization: Ensure your portfolio is up-to-date, easily accessible (website preferred), and prominently features your best work, with a clear emphasis on your UX process, Figma proficiency, and Design System experience. Tailor the projects highlighted to demonstrate experience with agency-style work or large brands.

• Resume Optimization: Tailor your resume to highlight your 4+ years of UX design experience, specific skills in Figma and Design Systems, and accomplishments relevant to the responsibilities outlined. Use keywords like "UX Designer," "Wireframing," "Visual Design," "Figma," "Design Systems," "Client Presentation," and "Cross-functional Collaboration."

• Interview Preparation: Practice presenting your portfolio and prepare to discuss your design process, decision-making, and how you handle feedback. Research DEPT®'s values and recent projects to articulate your interest and cultural fit.

• Company Research: Familiarize yourself with DEPT®'s "Growth Invention" philosophy, their B Corp status, and their work in the Experience & Engineering domain. Understand their client portfolio and the types of digital experiences they create.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and industry-standard assumptions pertinent to operations and design roles. All details, especially regarding salary expectations and specific interview processes, should be verified directly with the hiring organization during the application and interview stages.