User Interface Designer (Member of AI & Innovation)

📍 Job Overview

Job Title: User Interface Designer (Member of AI & Innovation)

Company: Gen Digital Inc.

Location: Mountain View, California, United States

Job Type: FULL_TIME

Category: Product Design / User Experience (UX/UI)

Date Posted: April 21, 2026

Experience Level: Mid-Senior Level (5-10 years)

Remote Status: Hybrid (Onsite 3 days per week)

🚀 Role Summary

• Drive the end-to-end user experience design for a portfolio of six product pillars across multiple cybersecurity brands, impacting millions of users globally.

• Architect and evolve a unified, AI-ready Design System to replace fragmented experiences with a cohesive, high-trust visual and interaction language for the browser ecosystem.

• Lead high-impact design initiatives, including cross-brand consolidation, AI-powered browser experiences, password management integration, and Gen-AI anti-scam interfaces.

• Design scalable frameworks for enterprise partnerships and white-label solutions, ensuring fast, high-quality deployment across diverse partner and platform ecosystems.

• Leverage AI-driven design and automation tools to eliminate repetitive tasks and amplify design impact for multiple brands and products.

📝 Enhancement Note: This role is positioned within the "AI & Innovation" organization, specifically focusing on the "Norton Neo" AI-native browser. The emphasis on "AI as a teammate" and "AI-driven design" indicates a forward-thinking approach to design processes and product development, requiring candidates to be comfortable with emerging AI technologies and their application in UI/UX. The role also involves significant cross-brand responsibilities, demanding an understanding of brand consistency and scalability across diverse product portfolios.

📈 Primary Responsibilities

• Own and scale end-to-end user experiences across a growing portfolio of six product pillars spanning four major cybersecurity brands—Norton, Avast, AVG, and Avira—impacting millions of users worldwide.

• Architect and evolve a unified, AI-ready Design System that underpins our entire browser ecosystem, replacing fragmented experiences with a cohesive, high-trust visual and interaction language.

• Lead high-impact design initiatives across cross-brand consolidation, AI-powered browser experiences, password management integration, Gen-AI anti-scam interfaces, and browser extension innovation.

• Design scalable frameworks for enterprise partnerships and white-label solutions, enabling fast, high-quality deployment across diverse partner and platform ecosystems.

• Leverage AI-driven design and automation tools to eliminate low-value, repetitive work and multiply design impact across multiple brands and products.

• Act as a force multiplier for a small, senior design team by setting direction, raising craft quality, and enabling faster, more confident execution.

• Drive end-to-end design from discovery and prototyping through implementation, partnering closely with product and engineering leaders across the AI & Innovation organization.

• Lead user research and data-informed experimentation to validate design decisions, optimize engagement, and inform long-term product strategy.

• Establish durable design patterns, component libraries, and workflows that allow the organization to scale with consistency, speed, and trust.

📝 Enhancement Note: The responsibilities highlight a significant scope of ownership, from individual product experiences to the overarching design system and strategic initiatives. The emphasis on "AI-driven design," "automation tools," and "scalable frameworks" suggests a need for designers who can think systemically and leverage technology to enhance efficiency and impact. The role also requires strong collaboration with product and engineering, indicating a need for excellent communication and partnership skills.

🎓 Skills & Qualifications

Education: While formal education is not explicitly stated, a Bachelor's or Master's degree in Graphic Design, Interaction Design, Human-Computer Interaction (HCI), or a related field is typically expected for roles of this seniority and scope. Equivalent practical experience will also be strongly considered.

Experience:

• 6+ years of experience in user experience, product design, or a related design discipline, with demonstrated ownership over complex product surfaces.

• Proven experience owning or co-owning a design system used across multiple products, brands, or platforms.

• Strong product judgment, with the ability to independently identify high-leverage opportunities and influence roadmaps and technical decisions through design.

Required Skills:

• Exceptional design craft, with a portfolio demonstrating strength in visual interface design and the ability to scale visual and motion systems across platforms.

• Deep fluency in design best practices, paired with the judgment to know when to follow them—and when to evolve them.

• Comfort working closely with engineering, balancing design ambition with implementation cost, performance, and long-term maintainability.

• Proficiency in industry-standard design and prototyping tools (e.g., Figma, Sketch, Adobe Creative Suite).

• Experience with user research methodologies and data analysis for design validation.

• Ability to lead design initiatives from concept through implementation.

Preferred Skills:

• Experience designing AI-powered features or systems.

• Experience working within multi-brand or platform-scale environments.

• Experience launching products from 0 → 1.

• Familiarity with web technologies and front-end development concepts.

• Experience with design automation tools and workflows.

📝 Enhancement Note: The experience requirement of 6+ years, coupled with the need to "own or co-own a design system" and "influence roadmaps and technical decisions," points to a senior-level individual contributor role. The "Bonus" skills indicate a strong preference for candidates with exposure to AI in design, multi-brand environments, and the full product lifecycle from ideation to launch.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase end-to-end product design process for at least two complex projects, demonstrating problem identification, user research, ideation, prototyping, and final UI implementation.

• Present a strong example of owning or significantly contributing to a design system, detailing its architecture, components, usage guidelines, and impact on product consistency and efficiency.

• Include case studies that highlight how data and user research informed critical design decisions and led to measurable improvements in user engagement or satisfaction.

• Demonstrate experience with AI-powered features or systems, if applicable, illustrating how AI was integrated into the user experience to solve user problems or enhance functionality.

Process Documentation:

• Detail the process for creating or evolving design systems, including governance, contribution models, and version control.

• Illustrate the workflow for conducting user research and data-informed experimentation, from planning and execution to analysis and integration into the design process.

• Document the approach to designing for multi-brand or platform-scale environments, emphasizing consistency, scalability, and adaptability.

• Showcase methods for leveraging AI or automation tools to streamline design workflows, improve efficiency, or enhance design quality.

📝 Enhancement Note: For a role of this seniority, a portfolio is critical. It should not just display final designs but articulate the "why" and "how" behind design decisions, demonstrating strategic thinking, process rigor, and impact. Emphasis on design systems and AI integration will be key differentiators.

💵 Compensation & Benefits

Salary Range: For a User Interface Designer with 6+ years of experience in Mountain View, California, the estimated annual salary range is between $130,000 and $180,000. This estimate is based on industry benchmarks for senior UX/UI roles in the San Francisco Bay Area, considering the company's size and the demand for specialized skills in AI and design systems.

Benefits:

• Flexible working options.

• Generous time off policies.

• Competitive pay and performance-based bonuses.

• Comprehensive well-being programs.

• Health, dental, and vision insurance.

• Retirement savings plan (e.g., 401k) with company match.

• Opportunities for professional development and continuing education.

Working Hours: The standard working hours are 40 hours per week. The role is hybrid, requiring 3 days per week in the Mountain View office, allowing for flexibility in scheduling the remaining workdays and remote work.

📝 Enhancement Note: The salary range is an estimate for a senior-level designer in a high cost-of-living area like Mountain View, CA. The provided benefits align with typical offerings for full-time employees at large tech companies and reflect the information mentioned in the company description regarding flexibility and support.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology (Cybersecurity, Financial Wellness, Digital Freedom)

Company Size: Gen Digital Inc. is a large enterprise company, employing over 10,000 individuals globally. This size implies established processes, significant resources, and opportunities for broad impact, but also a need for designers who can navigate complex organizational structures.

Founded: Gen Digital Inc. was formed through the merger of NortonLifeLock and Avast in 2022, bringing together decades of experience in cybersecurity and digital protection. This recent consolidation suggests a dynamic environment focused on integration and innovation.

Team Structure:

• The role is within the "AI & Innovation" organization, specifically focusing on the "Norton Neo" product.

• This team likely comprises product managers, AI/ML engineers, software engineers, and other designers.

• The UI Designer will collaborate closely with product and engineering leaders, acting as a key contributor to the product vision and execution.

Methodology:

• Data-driven Decision Making: The role emphasizes user research and data-informed experimentation to validate design decisions and inform product strategy.

• AI Integration: The team is focused on leveraging AI as a "teammate" and using "AI-driven design and automation tools."

• Agile Development: While not explicitly stated, the nature of product development in tech, especially for a browser, typically follows agile methodologies, requiring iterative design and close collaboration with engineering.

• Systemic Design Thinking: The emphasis on a unified Design System and scalable frameworks points to a methodical, holistic approach to design.

Company Website: https://www.gendigital.com/us/en/

📝 Enhancement Note: Gen Digital's mission to "power Digital Freedom" and its focus on AI as a collaborator are central to its culture. The company values being "scrappy and relentlessly customer driven," encouraging "healthy debate, experimentation and continuous learning." This suggests an environment that is both innovative and results-oriented, with a strong emphasis on user needs and diverse perspectives.

📈 Career & Growth Analysis

Operations Career Level: This role is at a Senior level within the Product Design/UX discipline. It requires significant autonomy, the ability to lead complex projects, and influence product strategy. It's a key individual contributor role with leadership potential in design expertise and mentorship.

Reporting Structure: The UI Designer will report to a Design Lead or Director within the AI & Innovation organization. They will work closely with Product Managers and Engineering Leads on specific product initiatives, particularly for the Norton Neo browser.

Operations Impact: The UI Designer's impact is directly tied to the user experience of Gen's core products, especially the Norton Neo browser. By creating intuitive, secure, and engaging interfaces, they will influence user adoption, retention, and satisfaction, which directly contributes to Gen's mission of powering Digital Freedom and its overall market success. Their work on the design system will also enable faster, more consistent product development across multiple brands, driving operational efficiency.

Growth Opportunities:

• Design Leadership: Potential to grow into a Lead or Principal Designer role, focusing on strategic design direction, mentorship, and owning larger product areas or the entire design system.

• Specialization: Deepen expertise in AI-driven design, cybersecurity UX, or cross-platform design systems.

• Cross-Functional Mobility: Develop strong partnerships with Product and Engineering, potentially leading to opportunities in Product Management or broader GTM strategy roles if desired.

• Mentorship: Opportunity to mentor junior designers and contribute to the growth and development of the design team.

• Learning & Development: Access to continuous learning opportunities, workshops, and conferences to stay ahead of design trends, AI advancements, and industry best practices.

📝 Enhancement Note: This role offers significant potential for growth within a large, innovative organization. The focus on AI and design systems provides opportunities to develop highly sought-after skills, positioning the designer for future leadership roles in product development and design strategy.

🌐 Work Environment

Office Type: The role is hybrid, requiring 3 days per week in the Mountain View office. This indicates a collaborative office environment designed to foster teamwork, innovation, and in-person interaction, balanced with the flexibility of remote work.

Office Location(s): The primary office location is Mountain View, California. This places the designer within a major technology hub, offering access to talent, resources, and networking opportunities.

Workspace Context:

• Collaborative Spaces: The office likely features open work areas, meeting rooms, and collaborative zones designed to facilitate interaction between designers, engineers, and product managers.

• Tools & Technology: Access to cutting-edge design software, hardware, and potentially AI tools to support the design process.

• Cross-Functional Interaction: The hybrid model encourages intentional in-person collaboration, fostering strong relationships and efficient communication with engineering and product teams, particularly for critical design discussions and problem-solving.

• Innovation Hub: Being part of the "AI & Innovation" team means working in an environment that encourages experimentation and the exploration of new technologies.

Work Schedule: The standard 40-hour work week includes hybrid flexibility. This allows for a balance between focused, in-office collaboration and remote work, supporting efficient design cycles and personal well-being.

📝 Enhancement Note: The hybrid model is designed to capture the benefits of both in-office collaboration and remote flexibility. For a UI Designer, this means opportunities for in-depth design critiques and brainstorming sessions, alongside focused, individual work time.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A recruiter or hiring manager will review your application and portfolio. Be sure your resume highlights relevant experience and your portfolio clearly showcases your design process and impact.

• Portfolio Presentation & Design Challenge: Expect to present your portfolio to the hiring team, detailing your process, decision-making, and outcomes for key projects. You may also be given a design challenge (e.g., a small product problem to solve, a UI critique, or a design system component) to assess your design thinking, craft, and problem-solving skills.

• Team Interviews: Interviews with cross-functional team members (Product Managers, Engineers, other Designers) to assess collaboration skills, technical understanding, and cultural fit.

• Hiring Manager/Director Interview: A final discussion focusing on strategic thinking, leadership potential, and alignment with the team's vision.

Portfolio Review Tips:

• Storytelling: Structure your case studies to tell a compelling story of the problem, your process, your solutions, and the measurable impact.

• Process Over Polish: While visual polish is important, demonstrating a robust design process (research, ideation, iteration, testing) is crucial for senior roles.

• Highlight Design Systems: If you have design system experience, dedicate specific sections to its architecture, components, and how you managed its evolution.

• AI & Innovation Focus: If you have experience with AI-powered features or design automation, make sure these projects are prominently featured and their impact is clearly articulated.

• Quantify Impact: Use metrics wherever possible to demonstrate the success of your designs (e.g., increased conversion rates, improved user satisfaction scores, reduced task completion times).

Challenge Preparation:

• Understand the Context: If given a challenge, ensure you fully understand the problem statement, target users, and business goals.

• Think Aloud: For live challenges, verbalize your thought process, assumptions, and trade-offs.

• Focus on Process: Demonstrate your approach to problem-solving, even if you don't reach a perfect final solution within the allotted time.

• Consider Scalability & AI: For this role, think about how your solutions could scale across brands or integrate with AI functionalities.

📝 Enhancement Note: The interview process is designed to assess not just design skills but also strategic thinking, collaboration, and the ability to contribute to an innovative, AI-focused team. A well-curated portfolio and thoughtful preparation for the design challenge are essential for success.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Figma (highly probable as industry standard), Sketch, Adobe Creative Suite (Illustrator, Photoshop).

• Design Systems: Tools for managing component libraries, documentation platforms (e.g., Zeroheight, Storybook, or custom solutions).

• Collaboration & Project Management: Jira, Confluence, Asana, Trello.

• User Research & Testing: UserTesting.com, Maze, Lookback, or internal tools.

Analytics & Reporting:

• Product Analytics: Amplitude, Mixpanel, Google Analytics (for web-based products).

• Data Visualization: Tableau, Power BI, or internal dashboards for analyzing user behavior and design impact.

CRM & Automation:

• While not directly a UI Designer's primary toolset, understanding how CRM (e.g., Salesforce) and marketing automation platforms integrate with user-facing products can be beneficial for context.

• AI & Machine Learning Tools: Familiarity with platforms or frameworks used for AI model development and integration might be a plus, especially for understanding AI-powered feature constraints and opportunities.

📝 Enhancement Note: Proficiency in modern design tools like Figma and experience with design system management platforms are critical. Familiarity with user research and product analytics tools will enable the designer to be more data-informed, aligning with the role's requirements. Given the "AI & Innovation" context, any exposure to AI-related design tools or workflows would be highly advantageous.

👥 Team Culture & Values

Operations Values:

• Customer Obsession: Relentlessly customer-driven, focusing on solving user problems and enhancing their digital lives.

• Innovation & Experimentation: Encouraging healthy debate, experimentation, and continuous learning, especially in leveraging AI.

• Collaboration & Trust: Working closely with product and engineering, backing each other, and respecting diverse perspectives.

• Impact & Efficiency: Driving meaningful results, eliminating low-value work through automation and smart design, and scaling impact across multiple brands.

• Data-Driven: Using research and data to validate decisions and inform strategy.

Collaboration Style:

• Cross-Functional Partnership: Close collaboration with Product Management and Engineering is core to the role, involving regular communication, joint problem-solving, and shared ownership of product outcomes.

• Design Team Synergy: Acting as a "force multiplier" for the senior design team, fostering a culture of high craft, shared learning, and mutual support.

• Open Communication: Encouraging healthy debate and feedback exchange to refine designs and product strategies.

• Agile & Iterative: Embracing an iterative design process that allows for rapid feedback loops and continuous improvement.

📝 Enhancement Note: Gen Digital's culture emphasizes a blend of innovation, customer focus, and collaborative execution. For a UI Designer, this means being proactive, data-informed, and a strong team player who can contribute to a fast-paced, AI-centric development environment.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Design Ambition with Technical Constraints: Integrating cutting-edge AI features while ensuring performance, scalability, and maintainability across diverse platforms and brands.

• Cross-Brand Consistency: Architecting and maintaining a unified design system that serves multiple distinct brands (Norton, Avast, AVG, Avira) while allowing for brand-specific nuances.

• Rapid Technological Evolution: Staying ahead of the curve in AI advancements and their application to user interface design and browser experiences.

• Scaling Design Impact: Effectively multiplying the impact of a small, senior design team across a large and growing product portfolio.

• User Trust in AI: Designing AI-powered features, particularly in cybersecurity and financial wellness, that users trust and find valuable, not intrusive or risky.

Learning & Development Opportunities:

• AI in Design Specialization: Deepen expertise in designing for AI-powered products and leveraging AI tools for design workflows.

• Design System Architecture: Gain advanced experience in building, scaling, and governing complex design systems for enterprise-level products.

• Cross-Functional Leadership: Develop leadership skills in influencing product roadmaps and driving strategic design initiatives.

• Industry Conferences & Training: Opportunities to attend relevant design, AI, and technology conferences, as well as pursue specialized training and certifications.

• Mentorship Programs: Participate in or lead mentorship initiatives to foster talent development within the design organization.

📝 Enhancement Note: The challenges highlight the complexity and cutting-edge nature of the role. Successfully navigating these will provide significant opportunities for professional growth and skill development in highly relevant areas of modern product design.

💡 Interview Preparation

Strategy Questions:

• "Describe a complex product you've designed end-to-end. What was your process, what challenges did you face, and what was the outcome?" (Focus on your process, problem-solving, and impact.)

• "Walk us through a design system you've worked on. What were its core principles, how did you manage its growth, and what was its impact on product development?" (Highlight your system thinking and governance experience.)

• "How would you approach designing an AI-powered feature for a cybersecurity product? What are the key considerations for user trust and usability?" (Showcase your understanding of AI UX and domain-specific challenges.)

Company & Culture Questions:

• "What excites you about Gen Digital's mission to 'power Digital Freedom' and its use of AI?" (Show your research and alignment with company values.)

• "How do you see yourself contributing to a 'scrappy and relentlessly customer driven' culture?" (Highlight your proactive and user-centric approach.)

Portfolio Presentation Strategy:

• Narrative Arc: Frame each case study with a clear beginning (problem), middle (solution/process), and end (impact).

• Visuals: Use high-quality mockups, prototypes, and flow diagrams. Annotate key design decisions and rationale.

• Focus on Process: Explain why you made certain design choices, referencing research, data, or user feedback.

• Quantify Outcomes: Whenever possible, present metrics that demonstrate the success of your designs.

• AI/System Focus: If presenting AI-related work or design system contributions, clearly articulate your role, the challenges, and the outcomes.

• Conciseness: Be mindful of time. Focus on your most impactful projects and be prepared to go deeper on any aspect.

📝 Enhancement Note: Preparation should focus on demonstrating not just design execution but also strategic thinking, problem-solving capabilities, and a strong understanding of the company's mission and the role of AI in product development. Be ready to articulate your process, rationale, and impact clearly and concisely.

📌 Application Steps

To apply for this User Interface Designer position:

• Submit your application through the provided link on Ashby. Ensure your resume is tailored to highlight experience in UI/UX design, design systems, and any relevant AI/innovation projects.

• Portfolio Customization: Curate your portfolio to prominently feature projects demonstrating end-to-end product design, design system ownership, and experience with AI-powered features. Prioritize case studies that showcase your process, problem-solving, and measurable impact.

• Resume Optimization: Ensure your resume clearly outlines your 6+ years of experience, specific skills (e.g., Figma, design systems, user research), and achievements with quantifiable results where possible. Use keywords from the job description such as "User Interface Design," "Design Systems," "AI-powered features," and "Product Design."

• Interview Preparation: Practice articulating your design process, decision-making rationale, and project outcomes. Prepare to discuss your experience with design systems and AI in design. Rehearse your portfolio presentation, focusing on storytelling and impact.

• Company Research: Thoroughly research Gen Digital Inc., its brands (Norton, Avast, etc.), its mission, and its recent focus on AI. Understand their customer base and the cybersecurity/digital freedom landscape. This will help you tailor your responses and demonstrate genuine interest.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.