UI/ Web Designer

📍 Job Overview

Job Title: UI/ Web Designer

Company: INSTANDA

Location: South Africa

Job Type: Full-Time

Category: UI/UX Design & Web Development (within Insurtech Operations)

Date Posted: February 27, 2026

Experience Level: 3-5 Years

Remote Status: Fully Remote

🚀 Role Summary

• This role is critical for translating complex insurance product requirements into intuitive and visually appealing user interfaces and web experiences on INSTANDA's no-code platform.

• The UI/Web Designer will be instrumental in client-facing discovery and design phases, ensuring user journeys and product functionalities are seamlessly mapped to the platform's capabilities.

• Leveraging advanced HTML, CSS, and JavaScript skills, the designer will build and iterate on digital insurance products, forms, customer portals, and email templates, adhering to branding guidelines.

• The position demands a strong blend of technical web development proficiency and a deep understanding of user experience (UX) principles to deliver high-fidelity mock-ups and functional designs.

📝 Enhancement Note: While the title is "UI/ Web Designer," the core responsibilities and required skills heavily lean into front-end development and product design within a specific platform context (INSTANDA's no-code insurance platform). This role bridges the gap between design and development, requiring a candidate who can not only design but also implement those designs using web technologies within the platform. The "operations" aspect comes from streamlining the creation and deployment of insurance products, directly impacting the efficiency and market-readiness of INSTANDA's clients.

📈 Primary Responsibilities

• Design and develop insurance products directly on the INSTANDA no-code platform, utilizing HTML, CSS, and JavaScript to create complex forms, summary pages, and customer portals.

• Craft visually appealing and on-brand HTML documents and email templates based on provided branding guidelines and reference materials.

• Actively participate in the Design & Discovery phase, collaborating with Business Analysts to gather product context, understand user journeys, and define functional and aesthetic requirements.

• Create high-fidelity wireframes and mock-ups of user journeys and product interfaces within the INSTANDA platform using Figma, ensuring a realistic representation of the end-user experience.

• Liaise with Project Managers to provide accurate estimates for design and development tasks, and actively participate in sprint cycles and ceremonies, both internally and with clients.

• Research and contribute to the development of internal best practices for UI/web design, exploring new tools, techniques, and industry trends to foster continuous improvement within the design team.

• Adhere strictly to INSTANDA’s information security policies, guidelines, and best practices to safeguard company and client data.

• Contribute to fostering a strong culture of security awareness across the organization.

📝 Enhancement Note: The responsibilities highlight a hands-on development aspect, particularly on INSTANDA's proprietary platform, which acts as a CMS. This requires a designer capable of translating visual concepts into functional code within a specific framework, emphasizing the "operations" of product creation for insurance companies.

🎓 Skills & Qualifications

Education: While no specific degree is explicitly required, a Bachelor's degree in Design, Computer Science, Human-Computer Interaction, or a related field is often preferred for roles requiring a strong foundation in UX principles and web development.

Experience: 3 to 5 years of professional experience in designing and developing responsive websites and web applications.

Required Skills:

• Advanced proficiency in HTML5 and CSS3, with a strong understanding of semantic markup and modern styling techniques.

• Hands-on experience with at least one CSS preprocessor, preferably LESS.

• Practical experience utilizing CSS frameworks such as Bootstrap to build scalable and responsive UI components.

• Intermediate to advanced knowledge of JavaScript (ES6+) for interactive elements and dynamic content.

• Demonstrated expertise in creating high-fidelity wireframes, user flows, and interactive prototypes using design tools like Figma.

• Proven ability to articulate design rationale, present concepts effectively, and collaborate constructively with clients and cross-functional teams (e.g., Business Analysts, Project Managers).

• Solid understanding of responsive design principles and mobile-first development methodologies.

• Experience with ensuring cross-browser compatibility and implementing performance optimization techniques for web applications.

• Strong grasp of User Experience (UX) principles, including user flows, information architecture, and interaction design.

• Experience working within Agile or Scrum development methodologies, including participation in ceremonies.

Preferred Skills:

• Experience with other CSS preprocessors like SASS.

• Familiarity with JavaScript frameworks/libraries (e.g., React, Vue.js, Angular) although not directly required for core platform work, can enhance understanding of modern web development.

• Strong understanding and practical experience with Content Management Systems (CMS) platforms, such as WordPress, for content structuring and theming.

• Experience contributing to or maintaining design systems and reusable component libraries.

• Ability to translate complex business requirements and user needs into clear, intuitive, and effective UI solutions.

📝 Enhancement Note: The experience requirement is specific (3-5 years), and the skill set emphasizes a blend of design and front-end development, particularly within the context of a platform. The "operations" aspect is reflected in the need for efficient product creation workflows and documentation.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A curated portfolio showcasing a minimum of 3-5 significant projects demonstrating expertise in UI/UX design and front-end development, with a focus on responsive web design.

• Projects should highlight complex form design, interactive user interfaces, and customer-facing portals, ideally within a CMS or platform context.

• For each project, provide a brief overview of the business problem, your role, the design process, the technologies used, and the measurable outcomes or user impact.

• Include case studies that detail the user journey mapping, wireframing, prototyping (using tools like Figma), and final implementation, showcasing your problem-solving approach.

Process Documentation:

• Examples of clear and concise design documentation, including style guides, component specifications, and design handover documents, suitable for developer or platform integration.

• Documentation that illustrates your process for translating business requirements into functional UI designs and user flows.

• Evidence of contributions to design systems or component libraries, showcasing an understanding of maintainability and scalability.

• Documentation related to your involvement in Agile/Scrum processes, such as user stories, sprint planning contributions, or retrospective feedback.

📝 Enhancement Note: For a role that involves designing and building on a specific platform, a portfolio demonstrating practical application of web technologies and design thinking within such environments is crucial. The emphasis on process documentation reflects the need for clear communication and efficient handover within a development lifecycle.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for experienced UI/Web Designers in South Africa with advanced HTML/CSS/JS skills and Figma proficiency, a competitive salary range is estimated between ZAR 450,000 to ZAR 700,000 per annum. This range accounts for the 3-5 years of experience required and the specialized skills in demand.

Benefits:

• Competitive salary package.

• Generous annual leave allowance of 28 days, in addition to public holidays.

• Additional days of holiday granted for each completed year of service, up to a maximum of 5 additional days.

• One "Dynamic Day" per month, separate from holiday allowance, for personal activities or life administration.

• Inclusion in the company's discretionary bonus scheme.

• Monthly wellness allowance of 600 ZAR.

• Annual learning and development allowance of 15,000 ZAR.

• Free access to LinkedIn Learning for continuous professional development.

• Free access to the Microsoft ESI learning platform.

Working Hours: The role typically involves a standard 40-hour work week, aligning with typical full-time employment expectations, but offers flexibility due to its remote nature.

📝 Enhancement Note: Salary estimate is based on current market data for skilled UI/Web Designers in South Africa. The benefits listed are directly extracted from the job description and are highly attractive, particularly the learning and development allowances and the unique "Dynamic Day."

🎯 Team & Company Context

🏢 Company Culture

Industry: Insurtech (Insurance Technology), specifically a pioneering no-code platform provider revolutionizing the insurance industry.

Company Size: 200+ employees globally, indicating a growing, established, yet agile organization.

Founded: INSTANDA is recognized as a leading Insurtech company, implying a focus on innovation, technology, and disruption within the financial services sector. Its significant growth and global partnerships underscore its market traction and ambitious vision.

Team Structure:

• The Design team is identified as a key area for growth, suggesting it plays a vital role in the company's expansion plans.

• The role requires collaboration with Business Analysts, Project Managers, and potentially client-side teams, indicating a cross-functional and collaborative internal structure.

Methodology:

• INSTANDA operates on a no-code platform, emphasizing efficiency, speed-to-market, and user empowerment for its clients.

• The team participates in sprint cycles and ceremonies, indicating an Agile/Scrum development methodology for project execution and iterative improvement.

• A culture of sharing internal best practices, new tools, and trends within the design team promotes continuous learning and collective growth.

Company Website: Instanda.com

📝 Enhancement Note: INSTANDA's position as a leader in Insurtech with a no-code platform suggests a culture that values innovation, speed, efficiency, and client success. The growth trajectory implies a dynamic and potentially fast-paced environment.

📈 Career & Growth Analysis

Operations Career Level: This role represents an experienced individual contributor level within the design and development function. It's positioned as a "UI/ Web Designer" but with significant responsibilities in product implementation and client consultation, bridging design and front-end development operations.

Reporting Structure: The designer will likely report to a Design Lead, Head of Design, or potentially a Product Manager, and will collaborate closely with Project Managers and Business Analysts on client-specific projects.

Operations Impact: The designer's work directly impacts INSTANDA's ability to rapidly deliver digital insurance products for its clients. By translating business needs into functional and user-friendly interfaces on the no-code platform, they enable clients to launch new products faster, improve customer experience, and increase operational efficiency in product distribution and management.

Growth Opportunities:

• Specialization: Deepen expertise in specific areas of UI/UX for insurance products, or advanced front-end development within the INSTANDA platform.

• Lead Roles: Potential to move into Senior Designer, Lead UI/UX Designer, or even a Product Owner role, managing design aspects of larger projects or client engagements.

• Mentorship: Opportunity to mentor junior designers or developers as the team grows.

• Skill Expansion: Leverage the learning and development allowances to gain new skills in areas like advanced JavaScript, specific Insurtech domains, or project management.

• Cross-functional Exposure: Gain deeper insights into business analysis, client management, and product strategy through close collaboration.

📝 Enhancement Note: The role offers a unique blend of design and development within a specialized platform, providing a distinct career path in Insurtech product creation. Growth opportunities are tied to deepening platform expertise and potentially moving into leadership or specialized technical roles.

🌐 Work Environment

Office Type: Fully Remote. This allows for a flexible work environment, eliminating commute time and enabling candidates from across South Africa to apply.

Office Location(s): South Africa. While remote, the role is designated for candidates residing within South Africa, likely due to payroll, legal, or timezone alignment requirements (e.g., Africa/Johannesburg).

Workspace Context:

• Flexibility: The remote nature offers significant autonomy, allowing designers to structure their workday to optimize productivity and personal well-being.

• Technology: Access to standard remote work tools and potentially company-provided software licenses for Figma, design platforms, and communication tools.

• Collaboration: Emphasis on digital collaboration tools (e.g., Slack, Teams, Figma comments) and structured virtual meetings (sprint ceremonies, client calls) to maintain team cohesion and project momentum.

Work Schedule: A standard 40-hour work week is expected, with the flexibility inherent in a remote setup. This allows for effective management of client-facing sprints and internal development tasks while accommodating personal needs.

📝 Enhancement Note: The fully remote nature is a significant benefit, especially for candidates in South Africa. It implies a trust-based work culture focused on outputs and deliverables rather than physical presence.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your CV and portfolio to assess alignment with the required skills and experience.

• Technical/Design Interview: This stage will likely involve a deep dive into your portfolio, discussing specific projects, your design process, and your technical capabilities in HTML, CSS, JavaScript, and Figma. Expect questions on responsive design, UX principles, and problem-solving.

• Platform/Case Study Challenge: You may be asked to complete a small design or coding challenge related to the INSTANDA platform or a similar scenario. This could involve creating a simple UI element or outlining a user flow for a hypothetical insurance product.

• Team/Hiring Manager Interview: A discussion to assess cultural fit, collaboration style, communication skills, and understanding of the Insurtech industry. You'll likely meet with the hiring manager and potentially other team members.

• Final Interview/Offer: Potentially a final conversation with senior leadership before an offer is extended.

Portfolio Review Tips:

• Highlight Relevance: Prioritize projects that showcase your ability to design and build complex forms, user portals, and interactive web elements. Emphasize responsive design and mobile-first approaches.

• Showcase Figma Proficiency: Include examples of high-fidelity mock-ups, wireframes, and prototypes created in Figma, detailing your process and rationale.

• Demonstrate Technical Skills: Clearly articulate your role in implementing designs using HTML, CSS (mentioning LESS if applicable), and JavaScript. If possible, link to live examples or provide code snippets (e.g., on GitHub).

• Explain Your Process: For each project, explain your problem-solving methodology, how you gathered requirements, iterated on designs, and collaborated with stakeholders.

• Quantify Impact: Where possible, use metrics to demonstrate the success of your designs (e.g., improved conversion rates, user satisfaction, reduced task completion times).

• Tailor to INSTANDA: Research INSTANDA's platform and the types of insurance products they enable. If you have relevant experience in financial services or complex form design, highlight it.

Challenge Preparation:

• Figma Mastery: Be prepared to demonstrate your Figma skills, including component creation, auto layout, prototyping, and collaboration features.

• HTML/CSS/JS Fundamentals: Brush up on core web technologies. Be ready to explain best practices for responsive layouts, CSS specificity, and basic JavaScript interactivity.

• Problem-Solving: Practice breaking down design problems, outlining user flows, and proposing technical solutions. Think about how you would approach designing a user journey for a specific insurance product.

📝 Enhancement Note: The emphasis on a portfolio demonstrating both design and implementation skills, particularly with Figma and core web technologies, is critical. The interview process will likely test both creative and technical problem-solving abilities within the context of the INSTANDA platform.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Essential for creating high-fidelity wireframes, mock-ups, prototypes, and potentially design systems. Proficiency is a core requirement.

• HTML5 & CSS3: The foundational languages for structuring and styling web content. Advanced proficiency is expected.

• LESS: A CSS preprocessor that INSTANDA uses, requiring practical experience.

• JavaScript (ES6+): Used for adding interactivity and dynamic functionality to web pages. Intermediate to advanced knowledge is necessary.

• Bootstrap: A widely used CSS framework for building responsive and mobile-first components. Hands-on experience is required.

Analytics & Reporting: While not explicitly mentioned as a primary tool for this role, understanding how design choices impact user behavior and conversion metrics is key. Familiarity with analytics tools used for website performance and user tracking would be beneficial.

CRM & Automation:

• INSTANDA Platform: This is the central "CMS-like" platform where designs will be implemented. Understanding its capabilities and limitations is crucial.

• Agile/Scrum Tools: Likely used for project management and sprint tracking (e.g., Jira, Trello, Asana), though specific tools are not listed.

📝 Enhancement Note: The technology stack is heavily focused on front-end development and design tools. INSTANDA's platform is the core "system" where the designer's work will be realized, acting as a specialized CMS.

👥 Team Culture & Values

Operations Values:

• Innovation & Disruption: As a pioneering Insurtech company, INSTANDA likely values forward-thinking, embracing new technologies (like no-code) to challenge traditional insurance models.

• Client-Centricity: The role involves direct client engagement, highlighting the importance of understanding and meeting client needs to ensure their success on the platform.

• Collaboration & Knowledge Sharing: The company encourages research and sharing of best practices within the design team, fostering a supportive and learning-oriented environment.

• Efficiency & Speed: The no-code platform itself embodies a commitment to enabling rapid product creation and deployment, suggesting a value placed on efficiency and agility.

• Security Awareness: A strong emphasis on information security policies underscores a commitment to protecting sensitive client and company data.

Collaboration Style:

• Cross-functional: The role requires close collaboration with Business Analysts, Project Managers, and potentially developers/engineers.

• Client-facing: Direct interaction with clients to understand requirements and present design solutions.

• Iterative: Participation in sprint cycles implies a collaborative, iterative approach to design and development, with regular feedback loops.

• Knowledge Sharing: An open culture for sharing insights, tools, and trends within the design team.

📝 Enhancement Note: The culture appears to be a blend of tech-driven innovation, client focus, and collaborative efficiency, typical of a fast-growing SaaS/Insurtech company.

⚡ Challenges & Growth Opportunities

Challenges:

• Platform Nuances: Mastering the specific capabilities and constraints of the INSTANDA no-code platform to deliver effective designs and user experiences.

• Client Complexity: Translating diverse and potentially complex insurance product requirements from various clients into functional and intuitive designs on a standardized platform.

• Balancing Design & Development: Effectively merging advanced UI/UX design principles with the practicalities of implementation using HTML, CSS, and JavaScript within the platform's framework.

• Rapid Iteration: Working within Agile sprints requires adaptability and the ability to iterate quickly on designs based on feedback and evolving requirements.

• Remote Collaboration: Maintaining strong communication and collaboration with distributed team members and clients.

Learning & Development Opportunities:

• Platform Expertise: Becoming a subject matter expert on the INSTANDA no-code platform's design and development capabilities.

• Insurtech Domain Knowledge: Deepening understanding of insurance products, regulations, and customer needs within the Insurtech sector.

• Advanced Web Technologies: Utilizing the annual learning allowance to explore new JavaScript techniques, CSS methodologies, or front-end frameworks that can inform platform design.

• Design Systems: Contributing to or developing design systems and component libraries for enhanced efficiency and consistency.

• Client Consultation Skills: Refining client-facing communication, requirement gathering, and presentation skills.

📝 Enhancement Note: The key challenge lies in mastering the specific platform and applying broad design/development skills within its unique context. Growth opportunities are tied to becoming a specialist and leveraging the company's learning resources.

💡 Interview Preparation

Strategy Questions:

• Design Process: "Walk me through a complex insurance product design you worked on. What was your process from requirement gathering to final implementation? What tools did you use, and what were the key challenges?" (Focus on your Figma process, HTML/CSS/JS implementation, and how you handled client feedback).

• Platform Thinking: "How would you approach designing a new customer portal on a no-code platform like INSTANDA? What are the key considerations for user experience and technical implementation?" (Showcase your understanding of platform limitations and how you'd maximize its potential).

• Problem-Solving: "Describe a time you had to translate a challenging business requirement into a user-friendly UI. What was the requirement, what was your solution, and what was the outcome?" (Highlight your ability to simplify complexity and deliver effective solutions).

Company & Culture Questions:

• INSTANDA's Mission: "What excites you about INSTANDA's no-code approach to insurance technology?" (Research their mission and values; show enthusiasm for innovation in Insurtech).

• Collaboration: "How do you typically collaborate with Business Analysts or Project Managers on design projects?" (Emphasize your communication style, feedback reception, and ability to work in Agile teams).

• Learning: "How do you stay up-to-date with the latest trends in UI/UX design and web development?" (Mention specific resources like LinkedIn Learning, industry blogs, or conferences).

Portfolio Presentation Strategy:

• Structure Your Narrative: For each project, clearly define the problem, your role, your process (discovery, design, development), your solutions, and the results.

• Show, Don't Just Tell: Use visuals extensively. Showcase your Figma mock-ups, wireframes, and any live examples or interactive prototypes.

• Highlight Technical Implementation: Be prepared to discuss the HTML, CSS, and JavaScript you used. If you have code repositories (e.g., GitHub), be ready to share them.

• Focus on Impact: Quantify outcomes wherever possible. How did your design improve user experience, efficiency, or business goals?

• Be Ready for Platform-Specific Questions: Think about how your past work translates to designing within a CMS or platform environment.

📝 Enhancement Note: Interview preparation should focus on demonstrating a strong portfolio that bridges design and development, showcasing adaptability to platform-based work, and aligning with INSTANDA's innovative Insurtech mission.

📌 Application Steps

To apply for this operations-focused UI/Web Designer position:

• Submit your application through the provided application link on Workable.

• Tailor Your Resume: Ensure your resume clearly highlights your 3-5 years of experience in UI/UX design and front-end development, specifically mentioning advanced HTML, CSS (with LESS), JavaScript, Figma, Bootstrap, and responsive design principles. Use keywords from the job description.

• Curate Your Portfolio: Select 3-5 of your strongest projects that best demonstrate your ability to design and implement complex web interfaces, forms, and customer portals. Prioritize projects showcasing responsive design and your Figma workflow. Ensure it's easily accessible (e.g., via a link on your resume or application).

• Prepare Your Narrative: Practice articulating your design process, technical skills, and client collaboration experience. Be ready to discuss specific projects from your portfolio in detail and how they align with INSTANDA's needs.

• Research INSTANDA: Understand their no-code platform, their position in the Insurtech market, and their company values. This will help you tailor your responses and demonstrate genuine interest.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with INSTANDA before making application decisions.