U.S. Senior/Staff Product Designer

📍 Job Overview

Job Title: U.S. Senior/Staff Product Designer
Company: Jump
Location: United States (Remote)
Job Type: Full-Time
Category: Product Design / GTM Operations Enablement
Date Posted: February 17, 2026
Experience Level: Senior/Staff (4+ years direct experience)
Remote Status: Fully Remote (Must reside in the USA)

🚀 Role Summary

• Strategic Design Leadership: Drive the end-to-end product design process for an AI assistant platform, focusing on creating beautiful, intuitive, and complex user flows for financial advisors.
• Cross-Functional Collaboration: Unify the customer experience across the entire application by collaborating closely with product managers, engineers, and other designers.
• Design System Stewardship: Utilize, maintain, and propose adjustments to an existing design system, ensuring consistency and advocating for common patterns across all feature areas.
• High-Velocity Execution: Make sound design judgment calls rapidly, leveraging expertise and past experience to deliver high-quality designs in a fast-paced product organization.
• Mentorship & Growth: Provide mentorship and team-leading skills to junior designers while contributing directly to product development with hands-on design work.

📝 Enhancement Note: While the role is titled "Product Designer," the emphasis on unifying customer experience across an entire app, ensuring consistency, and potentially influencing GTM strategy through design suggests a strong connection to GTM Operations Enablement. A candidate with a background in designing user-friendly interfaces that streamline complex workflows and improve adoption rates will be highly valuable.

📈 Primary Responsibilities

• Lead the design of complex software applications for both web and mobile platforms, ensuring intuitive user flows and seamless micro-interactions.
• Contribute directly to product development by creating high-fidelity designs across multiple feature areas, demonstrating strong UI and UX capabilities.
• Actively participate in and contribute to the evolution of Jump's design system, ensuring consistency and adherence to established patterns.
• Collaborate effectively with Product Managers and Engineers to translate product requirements into compelling and functional design solutions.
• Provide mentorship and guidance to other members of the design team, fostering a culture of design excellence and shared learning.
• Make independent, data-informed design decisions rapidly, balancing speed with quality and user-centricity.
• Advocate for user needs and best practices in design, ensuring a delightful and efficient experience for financial advisors.
• Participate in design reviews, presenting work clearly and articulating design choices with confidence.
• Proactively identify opportunities for design improvements and user experience enhancements across the Jump platform.
• Stay abreast of design trends and emerging technologies, particularly in the AI and FinServ spaces, to inform design strategy.

📝 Enhancement Note: The description emphasizes "one-person army" capabilities and rapid judgment calls, indicating a need for designers who can operate with high autonomy and efficiency. Responsibilities will involve not just creation but also strategic thinking and a deep understanding of how design impacts user adoption and overall product success, which is critical for GTM enablement.

🎓 Skills & Qualifications

Education: Specific educational requirements are not detailed, but a strong portfolio demonstrating equivalent knowledge and practical application of design principles is expected. Experience: 4+ years of direct, hands-on experience designing software applications for web and mobile platforms at a senior or staff level.

Required Skills:

• Product Design Expertise: Proven ability to design beautiful, intuitive, and thoroughly crafted user experiences for complex software applications.
• User Flow & Micro-interaction Design: Deep understanding and practical application of guiding users intuitively through intricate tasks with attention to micro-interactions.
• UI Design Excellence: Demonstrated skill in creating visually appealing and user-friendly interfaces.
• Design System Proficiency: Familiarity with and respect for design systems; ability to use, maintain, and propose adjustments to existing systems and patterns.
• Rapid Judgment & Decision-Making: Ability to make sound design decisions quickly based on expertise and past experience.
• Mentorship & Team Leadership: Experience in mentoring junior designers and demonstrating team-leading capabilities.
• Cross-Functional Collaboration: Proven ability to work effectively with product managers, engineers, and other designers to unify customer experiences.
• Portfolio & Case Studies: A strong portfolio showcasing visceral design skills, fundamental design principles, and successful project outcomes.

Preferred Skills:

• Experience in the Financial Services (FinServ) industry or with AI-powered platforms.
• Familiarity with the specific workflows and needs of financial advisors.
• Experience working in a fast-paced, high-growth startup environment.
• Understanding of analytics and how design choices impact key business metrics.

📝 Enhancement Note: The emphasis on "visceral design skills" and "fundamental understanding of design principles" suggests that candidates should be prepared to showcase not only polished UI but also the underlying strategic thinking and problem-solving that led to those designs. The "senior or higher level" requirement implies a need for candidates who can operate independently and provide strategic direction.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Comprehensive Case Studies: Showcase 2-3 in-depth case studies detailing your design process from problem identification to final solution, emphasizing your role and contributions.
• UI/UX Excellence: Visually demonstrate high-quality UI design, intuitive user flows, and thoughtful micro-interactions.
• Design System Application: Provide examples of how you've worked with or contributed to design systems, illustrating your understanding of consistency and pattern application.
• Problem-Solving Demonstration: Clearly articulate the challenges faced in each project and how your design solutions effectively addressed them, ideally with quantifiable outcomes.
• Web & Mobile Examples: Include a mix of web and mobile application design projects to demonstrate versatility.

Process Documentation:

• Design Process Walkthrough: Be prepared to articulate your design process clearly during the interview, highlighting your approach to user research (even if minimal), ideation, wireframing, prototyping, and final design delivery.
• Decision Rationale: For each project presented, be ready to explain the rationale behind key design decisions, trade-offs made, and how you adapted to feedback or constraints.
• Collaboration Artifacts: If possible, showcase how you collaborated with cross-functional teams (e.g., wireframes shared with engineers, user feedback incorporated into designs).

📝 Enhancement Note: The interview process explicitly mentions aggressive screening of portfolio sites/case studies as the first and most important step. Candidates must prepare a portfolio that not only looks good but also clearly communicates their design thinking, problem-solving approach, and ability to execute complex designs efficiently.

💵 Compensation & Benefits

Salary Range: $180,000 - $240,000 USD per year. This range is based on the provided information and typical compensation for Senior/Staff Product Designers in the US market, considering the company's Series A funding and growth stage.

Benefits:

• Medical, Dental, Vision: Comprehensive health insurance coverage.
• 401k: Retirement savings plan (currently not matched).
• Paid Time Off (PTO): Flexible PTO policy, generally around 4 weeks, with no strict tracking.
• Remote Equipment Stipend: Financial support for setting up a home office.
• Occasional Travel: Potential for travel to the office (SLC, Utah) for team engagement.

Working Hours: Approximately 40 hours per week, with flexibility expected due to the remote nature and the paid trial week requiring minimum 20+ hours availability.

📝 Enhancement Note: The salary range provided is competitive for a Senior/Staff level role in the US, especially for a well-funded startup. The benefits package is standard for tech companies, with a notable mention of flexible PTO. The "paid trial week" is a significant commitment for both parties and should be factored into the candidate's decision-making process.

🎯 Team & Company Context

🏢 Company Culture

Industry: Financial Technology (FinTech), specifically focusing on AI solutions for financial advisors. Company Size: Small and efficient design team, part of a rapidly growing Series A company. This implies a dynamic, agile environment where individual contributions have a significant impact. Founded: 2023, indicating a relatively young company with a strong growth trajectory, having raised $20M in Series A funding in 2025.

Team Structure:

• Design Team: Very small, highly autonomous, and collaborative across the entire app. Expect to work closely with Product Managers and Engineers.
• Reporting Structure: Likely a flat hierarchy within the design team, with direct reporting to a Head of Design or Product Lead.
• Cross-Functional Collaboration: Essential. The role requires unifying the customer experience across the app, necessitating seamless collaboration with engineering and product management.

Methodology:

• High Velocity: The company operates at a high pace, emphasizing quick decision-making and efficient execution.
• Customer-Centricity: Focus on empowering financial advisors and their clients through AI. Design decisions are driven by user needs and improving advisor workflows.
• Data-Driven (Implicit): While not explicitly stated for design, the company's focus on AI and growth suggests an underlying appreciation for data to inform strategy and measure success.
• Direct + Kind + No Drama: Values emphasize straightforward communication, positive interpersonal interactions, and a drama-free work environment.

Company Website: https://jump.ai/

📝 Enhancement Note: The company culture is characterized by speed, autonomy, and a strong emphasis on collaboration and direct communication. For a designer, this means being comfortable taking initiative, making quick decisions, and working closely with technical and product counterparts. The "Direct + Kind + No Drama" value is crucial for understanding team dynamics.

📈 Career & Growth Analysis

Operations Career Level: Senior/Staff Product Designer. This level signifies a high degree of autonomy, expected leadership in design initiatives, and the ability to influence product strategy through design. The role requires hands-on contribution alongside mentorship. Reporting Structure: The designer will likely report to a Head of Product, Head of Design, or a senior product leader. Collaboration will be extensive with Product Managers and Engineers. Operations Impact: The designer's work directly impacts the usability, adoption, and effectiveness of Jump's AI assistant for financial advisors. By creating intuitive and efficient user experiences, the designer directly contributes to customer satisfaction, retention (low churn), and the company's ability to scale its offerings. Strong design can be a key differentiator in GTM efforts by improving user onboarding and daily engagement.

Growth Opportunities:

• Leadership Development: Opportunity to shape the design team's processes, mentor junior designers, and potentially grow into a design leadership role as the company scales.
• Strategic Influence: Contribute to the core product strategy and roadmap through design insights and user advocacy.
• Industry Expertise: Deepen knowledge in AI, FinTech, and the financial advisor market, becoming a specialist in a high-demand niche.
• System Design: Play a key role in evolving and scaling a critical design system for a rapidly growing product.

📝 Enhancement Note: This role offers significant potential for impact and growth, especially for someone who thrives in a fast-paced, high-autonomy environment. The ability to influence product direction and shape the design function makes it an attractive opportunity for career advancement beyond individual contribution.

🌐 Work Environment

Office Type: Fully remote, with an option to occasionally fly into the Salt Lake City, Utah office for team days. This suggests a hybrid-ready infrastructure and a commitment to fostering in-person connection despite a distributed team. Office Location(s): Primarily remote within the USA. Salt Lake City, Utah, appears to be the company's headquarters or a significant physical hub.

Workspace Context:

• Remote Equipment Stipend: Ensures designers have the necessary tools and technology to work effectively from home.
• Collaborative Tools: Expect a strong reliance on digital collaboration tools (e.g., Figma, Slack, video conferencing) to maintain team cohesion and workflow efficiency.
• Autonomy & Flexibility: The remote nature and emphasis on "high velocity" and "take the PTO you need" suggests a culture that values output and trust over strict oversight, allowing for flexible work schedules as long as deliverables are met.

Work Schedule: While the core work is ~40 hours/week, the remote setup and focus on results allow for flexibility. The paid trial week explicitly requires availability during normal work hours, indicating core collaboration times.

📝 Enhancement Note: The fully remote setup is a significant aspect of the work environment. Candidates should be comfortable with asynchronous communication and self-management. The occasional in-person meetups are a valuable opportunity for deeper team bonding and strategic alignment.

📄 Application & Portfolio Review Process

Interview Process:

• Aggressive Portfolio/Resume Screening: This is the critical first step. Ensure your portfolio clearly demonstrates your design skills, process, and impact.
• 30-45 Minute Design Review: Prepare a concise presentation (5 min intro, 10 min best example walkthrough, 15 min Q&A). Focus on explaining your design choices, trade-offs, and the "why" behind your solutions.
• Paid Trial Week: A practical assessment where you'll work on a real feature with a PM and engineer. This is a chance to showcase your collaboration skills, problem-solving in a live environment, and cultural fit. Expect daily check-ins and minimum 20+ hours availability.

Portfolio Review Tips:

• Storytelling: Frame your case studies as compelling narratives. Start with the problem, present your process and solutions, and conclude with the impact or learnings.
• Focus on Impact: Quantify results wherever possible (e.g., improved conversion rates, reduced task completion time, increased user satisfaction). If direct metrics aren't available, articulate the intended impact clearly.
• Show, Don't Just Tell: Use high-quality visuals of your designs, prototypes, and user flows.
• Highlight Design Thinking: Explain why you made certain design decisions, demonstrating your strategic thinking and understanding of design principles.
• Tailor to Jump: If possible, subtly hint at how your skills align with Jump's mission and the financial advisor space.

Challenge Preparation:

• Trial Week Readiness: Be prepared to dive into a feature with limited context, relying on your ability to ask clarifying questions, collaborate effectively, and deliver within a short timeframe.
• Communication: Practice articulating your thoughts clearly and concisely, both in writing and verbally.
• Adaptability: Demonstrate flexibility and a willingness to iterate based on feedback from the PM and engineer during the trial week.

📝 Enhancement Note: The interview process is designed to be rigorous and practical. Success hinges on a strong portfolio, clear communication of design rationale, and the ability to perform under pressure during the trial week. Candidates should view the trial week as a genuine opportunity to assess team fit and the role's demands.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping Software: Proficiency in industry-standard tools like Figma (highly probable given its prevalence), Sketch, Adobe Creative Suite (Illustrator, Photoshop), or similar.
• Collaboration Platforms: Slack, Zoom, Google Workspace (Docs, Sheets, Slides), or equivalent for communication and documentation.
• Project Management Tools: Familiarity with tools like Jira, Asana, Trello, or similar, used by product and engineering teams.

Analytics & Reporting:

• While not explicitly stated for designers, an understanding of how to interpret data from tools like Google Analytics, Mixpanel, Amplitude, or internal dashboards would be beneficial for informing design decisions and measuring impact.

CRM & Automation:

• No direct CRM or automation tools are listed for the designer role, but an understanding of how these systems support sales and operations workflows could be advantageous in understanding the broader business context.

📝 Enhancement Note: The job description implies a heavy reliance on modern design collaboration tools, with Figma being a strong contender for the primary design platform. Candidates should ensure their portfolios and resumes highlight proficiency in these tools, especially those that facilitate real-time collaboration and design system management.

👥 Team Culture & Values

Operations Values:

• High Velocity: Embrace a fast-paced environment, prioritizing speed and efficiency in design execution and decision-making.
• World Class: Strive for excellence in all aspects of design, aiming for high-quality, impactful solutions that meet the needs of financial advisors.
• Direct + Kind + No Drama: Communicate openly, honestly, and respectfully. Foster a positive and collaborative team environment free from unnecessary conflict.

Collaboration Style:

• Autonomous & Cross-App: Expect a high degree of autonomy within the design function, coupled with a strong need to collaborate across different feature areas and with other disciplines (product, engineering).
• Efficiency-Focused: The team values efficiency and directness, aiming to minimize process overhead and maximize productive output.
• Shared Ownership: While individual contributions are key, there's an implicit understanding of shared responsibility for the overall customer experience and product success.

📝 Enhancement Note: The company's stated values are critical for understanding the expected work dynamic. Candidates who prefer a highly structured, slow-paced environment or who struggle with direct feedback might find this culture challenging. Conversely, those who thrive on impact, autonomy, and a direct, kind approach will likely find it rewarding.

⚡ Challenges & Growth Opportunities

Challenges:

• Rapid Iteration & Limited Research: The need to make quick design decisions with potentially limited formal user research requires strong intuition, experience, and confidence in judgment calls.
• Balancing Autonomy and Collaboration: Effectively managing a high degree of individual autonomy while ensuring seamless collaboration and consistency across a growing product.
• Evolving Design System: Contributing to and maintaining a design system in a fast-growing company means dealing with evolving requirements and potential inconsistencies as new features are added.
• "One-Person Army" Mentality: Operating effectively in a small team where each member is expected to be highly self-sufficient and cover multiple aspects of their discipline.

Learning & Development Opportunities:

• Deep FinTech & AI Domain Knowledge: Gain specialized expertise in the intersection of AI, financial services, and advisor workflows.
• Design System Leadership: Opportunity to significantly influence and shape the company's core design system.
• Startup Growth Experience: Participate in the rapid scaling of a well-funded startup, contributing to foundational design processes.
• Mentorship & Skill Expansion: Develop leadership skills through mentorship and gain exposure to a broad range of product features and design challenges.

📝 Enhancement Note: This role presents a significant opportunity for professional growth, particularly for designers who want to make a tangible impact in a fast-paced environment and deepen their expertise in a specialized domain. The challenges are directly linked to the growth opportunities.

💡 Interview Preparation

Strategy Questions:

• Design Process: "Walk me through your design process for a complex feature, from initial concept to final handoff. How do you balance speed with thoroughness?" (Prepare a concise, high-level overview of your typical process, highlighting how you adapt it.)
• Design System Philosophy: "How do you approach using and contributing to a design system? What are the key benefits and potential pitfalls?" (Be ready to discuss consistency, scalability, and your role in maintaining it.)
• Problem-Solving: "Describe a time you had to make a critical design decision with incomplete information. What was your approach and the outcome?" (Focus on your judgment, risk assessment, and ability to move forward.)

Company & Culture Questions:

• Company Mission: "What excites you about Jump's mission to empower financial advisors with AI?" (Research Jump's value proposition and articulate your alignment.)
• Team Dynamics: "How do you prefer to collaborate with product managers and engineers? How do you handle constructive criticism?" (Emphasize your "Direct + Kind + No Drama" approach.)
• Growth Mindset: "How do you stay current with design trends and best practices, especially in fast-moving tech environments?" (Showcase your commitment to continuous learning.)

Portfolio Presentation Strategy:

• The "Best Example": Select one case study that best showcases your end-to-end design capabilities, problem-solving skills, and ability to create beautiful, functional interfaces for a complex problem.
• Concise Narrative: Structure your presentation logically: Problem -> Your Role -> Process (briefly) -> Solutions (visually) -> Impact/Learnings.
• Articulate Decisions: Be prepared to explain why you made specific design choices, what alternatives you considered, and what trade-offs you made.
• Visual Clarity: Ensure your visuals are clean, high-resolution, and effectively communicate your design intent. Use annotations to highlight key elements.
• Time Management: Practice your presentation to fit within the allocated time, ensuring you leave ample room for questions.

📝 Enhancement Note: Preparation should focus on demonstrating both design craft and strategic thinking. Candidates must be ready to articulate their thought process, justify their decisions, and showcase how they can operate effectively in Jump's high-velocity, collaborative environment.

📌 Application Steps

To apply for this Senior/Staff Product Designer position:

• Submit your application through the provided link on Ashby.
• Portfolio Customization: Tailor your portfolio to highlight projects demonstrating complex web and mobile application design, strong UI/UX, and experience with design systems. Select a "best example" that aligns with the challenges of designing for financial advisors or AI-driven products.
• Resume Optimization: Ensure your resume clearly states your years of direct design experience, leadership/mentorship roles, and proficiency with relevant design tools. Use keywords from the job description such as "Product Design," "User Flows," "Design Systems," and "Mentorship."
• Interview Preparation: Practice articulating your design process and rationale for key decisions. Prepare your 10-minute portfolio walkthrough, focusing on storytelling and impact. Research Jump's mission and products to demonstrate genuine interest.
• Trial Week Readiness: Mentally prepare for a focused, intensive trial week. Understand that this is an opportunity to showcase your ability to deliver under pressure and collaborate effectively.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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