Product Designer

📍 Job Overview

Job Title: Product Designer

Company: Entain

Location: Sydney, New South Wales, Australia

Job Type: Full-Time

Category: Product Design / UX/UI Design

Date Posted: 2026-03-16T06:03:27.444Z

Experience Level: 2-5 Years

Remote Status: Hybrid / Remote Eligible

🚀 Role Summary

• Design and deliver innovative digital products that are transforming the gaming and wagering industry, with a strong emphasis on customer engagement and retention.

• Collaborate closely with product managers, engineers, and stakeholders to translate complex requirements into intuitive and user-centered design solutions across web and mobile platforms.

• Leverage industry-leading design tools such as Figma, and contribute to the evolution and application of established design systems to ensure brand consistency across multiple products and brands.

• Drive user-centered design practices through user research and usability testing, iteratively refining solutions to optimize customer experience and product effectiveness.

• Shape the future of gaming entertainment by creating thoughtful user flows, compelling interactions, and innovative designs for millions of customers across Entain's leading brands.

📝 Enhancement Note: This role is positioned within a product-led organization heavily focused on customer experience in the dynamic gaming and wagering sector. The "Your Impact" section highlights the opportunity to work on products at a significant scale, suggesting a need for designers capable of handling complex, high-traffic platforms. The mention of multiple brands and white-label environments indicates a requirement for adaptability and consistency in design application.

📈 Primary Responsibilities

• Design intuitive and engaging user experiences for web and mobile applications, ensuring high levels of usability and accessibility for a diverse customer base.

• Develop detailed wireframes, interactive prototypes, and high-fidelity UI designs using Figma to effectively communicate design concepts and user flows to stakeholders and development teams.

• Actively participate in and contribute to the maintenance and expansion of existing design systems, ensuring visual consistency and adherence to brand guidelines across Entain's portfolio of brands.

• Conduct user research, including interviews and usability testing sessions, to gather insights, validate design decisions, and inform iterative improvements to product design.

• Collaborate effectively with cross-functional teams, including Product Managers, Engineers, and Marketing, to understand business objectives and technical constraints, translating them into actionable design strategies.

• Present design concepts, rationale, and research findings to stakeholders at various levels, skillfully incorporating feedback to refine and finalize design solutions.

• Produce comprehensive design documentation, including user flows, interaction specifications, and handover notes, to facilitate seamless implementation by engineering teams.

• Engage in design critiques and team reviews, providing constructive feedback and receiving input to elevate the overall quality of design work and team processes.

• Manage individual design tasks and projects independently, ensuring timely delivery of high-quality design solutions that align with product roadmaps and business objectives.

📝 Enhancement Note: The responsibilities emphasize a full-cycle product design process, from initial ideation and research to final documentation and handover. The need to work within established design systems and potentially across multiple brands suggests a focus on efficiency, scalability, and consistency. The role requires strong collaboration and communication skills to effectively bridge the gap between user needs, business goals, and technical feasibility.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a strong portfolio demonstrating relevant product design skills and experience is paramount. A degree in Design, Human-Computer Interaction, Psychology, or a related field is beneficial but not strictly required.

Experience: 2-5 years of proven experience working as a Product Designer, UX/UI Designer, or in a similar role within a commercial environment, preferably with experience in fast-paced, iterative product development cycles.

Required Skills:

• Demonstrated proficiency in visual design and user experience principles, with a passion for creating intuitive and engaging digital products.

• Expert-level skills in using design and prototyping tools, with a strong preference for Figma.

• Experience working with and contributing to design systems, applying consistent visual styles and patterns across multiple products or features.

• Solid understanding of UX principles, interaction design methodologies, and user-centered design practices.

• Ability to create detailed wireframes, interactive prototypes, and high-fidelity UI designs to effectively communicate design concepts and user journeys.

• Strong communication and presentation skills, with the proven ability to articulate design decisions, rationale, and user insights clearly to diverse audiences.

Preferred Skills:

• Experience designing for multiple brands or white-label environments, demonstrating adaptability and the ability to maintain brand integrity.

• Experience with collaboration tools such as FigJam or Miro for brainstorming, ideation, and workshop facilitation.

• Experience in conducting user research and usability testing, translating findings into actionable design improvements.

• Familiarity with the gaming, wagering, or sports entertainment industry, understanding user behaviors and engagement drivers within these sectors.

📝 Enhancement Note: The emphasis on Figma, design systems, and native mobile patterns, combined with the preferred experience in multi-brand environments, suggests Entain is looking for a designer who can quickly integrate into their existing workflows and contribute to a scalable design operation. The "2-5 years" experience level implies a need for someone who is proficient and can work with some autonomy but may still benefit from mentorship.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A curated portfolio showcasing a minimum of 3-5 relevant product design projects, with a strong emphasis on digital products (web and mobile).

• Each project case study should clearly articulate the problem statement, your role and responsibilities, the design process followed, key challenges encountered, and the ultimate impact or outcome of your design solutions.

• Demonstrations of proficiency in Figma, including examples of wireframes, interactive prototypes, and high-fidelity UI designs.

• Evidence of working with or contributing to design systems, showcasing an understanding of component-based design and maintaining visual consistency.

Process Documentation:

• For each case study, clearly outline the user-centered design process followed, from initial user research and ideation through to iteration and final design delivery.

• Provide examples of how design documentation, such as user flows, journey maps, and interaction specifications, was used to facilitate collaboration with engineering and product teams.

• Showcase how design decisions were validated and refined through user feedback loops and iterative testing.

📝 Enhancement Note: Entain is looking for a designer who can not only create aesthetically pleasing and functional designs but also articulate the strategic thinking and process behind them. The portfolio should demonstrate a mature understanding of the product development lifecycle and the ability to contribute meaningfully to a product-led organization. Specific emphasis on Figma and design systems is crucial.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for Product Designers with 2-5 years of experience in Sydney, Australia, the estimated salary range is AUD $90,000 - $120,000 per annum. This estimate considers the cost of living in Sydney and the competitive nature of the tech and design talent market.

Benefits:

• Hybrid & Flexible Work: Offers a balance between in-office collaboration and remote work flexibility, supporting work-life integration.

• Recognition & Rewards: Programs in place to acknowledge and celebrate achievements and contributions.

• Retailer Discounts: Access to discounts across various retail partners, providing tangible savings.

• Wellbeing Perks: Comprehensive support for employee health and happiness, potentially including EAP services, wellness programs, or health insurance benefits.

• Professional Development: Opportunities for continuous learning and skill enhancement within a dynamic industry.

• Career Growth: Potential for advancement within a large, global organization with diverse brands and operations.

Working Hours: The standard working hours are approximately 40 hours per week, with flexibility offered to support work-life balance. Specific start and end times can often be negotiated based on team needs and individual circumstances.

📝 Enhancement Note: The salary range is an estimate based on typical market rates for a Product Designer with 2-5 years of experience in Sydney. Entain's benefits package emphasizes flexibility and employee wellbeing, which are attractive to design professionals. The inclusion of "Recognition & Rewards" and "Retailer Discounts" suggests a culture that values employee contributions and provides tangible perks.

🎯 Team & Company Context

🏢 Company Culture

Industry: Gaming, Sports Betting, and Entertainment. Entain operates in a highly regulated, dynamic, and competitive global market, with a significant focus on innovation and customer engagement.

Company Size: Large. Entain is a global powerhouse with nearly 30,000 employees operating in over 40 countries, indicating a robust organizational structure and extensive resources.

Founded: While the founding date of Entain (formerly GVC Holdings) is not explicitly stated, its evolution and growth into a global leader suggest a long-standing presence and continuous adaptation within the industry.

Team Structure:

• The Product Design team is an integral part of a product-led organization, working closely with Product Management and Engineering.

• Designers are expected to collaborate across multiple brands (e.g., Ladbrokes, Neds, TAB, Betcha) within the Australian and New Zealand region.

Methodology:

• Product-Led Growth: A strong emphasis on delivering exceptional customer experiences as a core driver of business success.

• Agile Development: Design processes likely align with agile methodologies, involving iterative development, continuous feedback, and rapid prototyping.

• Data-Driven Design: User research and usability testing are key components, suggesting a data-informed approach to design decision-making.

• Design Systems: A commitment to standardized design components and patterns to ensure consistency and efficiency across a large product portfolio.

Company Website: https://entaingroup.com/

📝 Enhancement Note: Entain's culture is characterized by its ambition to transform the gaming and entertainment landscape through innovation and technology. As a large, global entity, it offers the stability and resources of a major corporation while fostering a dynamic environment for creative professionals. The "product-led" approach means design is central to strategy, not an afterthought.

📈 Career & Growth Analysis

Operations Career Level: This Product Designer role is positioned at an intermediate level (2-5 years of experience). It requires a solid foundation in design principles and tools, the ability to work autonomously on defined tasks, and contribute effectively within a team. The role involves executing design solutions based on established processes and contributing to the refinement of those processes.

Reporting Structure: The Product Designer will likely report to a Design Lead, Head of Product Design, or a Senior Product Manager within the Australian & New Zealand division. They will collaborate closely with Product Managers and Engineers on a day-to-day basis.

Operations Impact: The Product Designer's work directly influences customer engagement, retention, and overall brand perception across Entain's digital platforms. By creating intuitive and compelling user experiences, they contribute significantly to the company's revenue generation and market position in the highly competitive gaming and wagering sector.

Growth Opportunities:

• Skill Specialization: Opportunity to deepen expertise in specific areas of UX/UI, such as interaction design, user research, or design systems management.

• Brand Exposure: Gain experience working across multiple well-known brands, understanding diverse user bases and market strategies.

• Leadership Potential: With proven performance, opportunities may arise for senior designer roles, team lead positions, or specialization in areas like UX strategy or design operations.

• Industry Learning: Develop a deep understanding of the unique challenges and opportunities within the gaming and wagering industry.

• Global Mobility: As part of a global company, potential for international career opportunities or collaboration with global design teams.

📝 Enhancement Note: The role offers a solid foundation for career growth within the product design field, particularly within the gaming and entertainment sector. The emphasis on a "product-led" organization suggests that designers who can demonstrate business impact through their work will be well-positioned for advancement. The scale of Entain provides ample opportunities for diverse experiences.

🌐 Work Environment

Office Type: The role is advertised as Hybrid or Remote Eligible, indicating a flexible work model. When working from an office, it is likely a modern, collaborative workspace designed to foster teamwork and innovation.

Office Location(s): Ideally based in Brisbane, Sydney, or Melbourne, Australia. Remote candidates are also considered, suggesting a distributed team structure.

Workspace Context:

• Collaborative Environment: Expect opportunities for in-person and virtual collaboration with designers, product managers, engineers, and other stakeholders, fostering a dynamic exchange of ideas.

• Technology & Tools: Access to industry-standard design software (Figma, etc.), collaboration tools (Miro, FigJam), and potentially other internal platforms necessary for product development.

• Team Interaction: Regular opportunities to participate in design critiques, team meetings, and cross-functional workshops to share insights and drive projects forward.

Work Schedule: The standard 40-hour work week offers flexibility, allowing for adjustments to accommodate personal needs and team collaboration schedules. This flexibility is crucial for designers who often benefit from focused, uninterrupted work periods.

📝 Enhancement Note: Entain's commitment to hybrid and remote work reflects a modern approach to employment, catering to the needs of design professionals who value flexibility and autonomy. The availability of offices in major Australian cities provides options for those who prefer in-person collaboration, while remote eligibility broadens the talent pool.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your resume and portfolio to assess foundational skills and relevant experience.

• Hiring Manager Interview: A discussion about your background, motivations, and fit for the role and Entain's culture.

• Design Challenge/Portfolio Review: A practical exercise or in-depth review of your portfolio to evaluate your design process, problem-solving skills, and ability to articulate design decisions. This may involve presenting a case study.

• Team/Stakeholder Interviews: Meetings with potential colleagues (Product Managers, Engineers, other Designers) to assess technical skills, collaboration style, and cultural fit.

• Final Interview: Potentially with a senior leader to discuss overall fit and career aspirations.

Portfolio Review Tips:

• Curate Selectively: Showcase 3-5 of your strongest, most relevant projects that highlight your skills in Figma, design systems, and user-centered design.

• Tell a Story: For each case study, clearly define the problem, your role, your process, the challenges you faced, and the impact of your design. Use visuals to support your narrative.

• Highlight Process: Emphasize your approach to user research, wireframing, prototyping, and usability testing. Show how you iterate based on feedback.

• Demonstrate Figma Proficiency: Include examples of complex UI elements, interactive prototypes, and how you leverage Figma's features.

• Explain Design System Usage: Show how you applied or contributed to a design system, explaining the benefits of consistency.

• Quantify Impact: Where possible, use metrics to demonstrate the success of your designs (e.g., increased conversion rates, improved user satisfaction scores, reduced task completion times).

• Tailor to Entain: Research Entain's brands and products. If you have relevant experience in gaming, wagering, or similar industries, highlight it.

Challenge Preparation:

• Be prepared to discuss your design process in detail.

• Practice articulating your design decisions and the rationale behind them, connecting them to user needs and business goals.

• If a design challenge is given, focus on understanding the brief, asking clarifying questions, and clearly outlining your approach and assumptions before diving into solutions.

• Be ready to discuss your experience with collaboration tools and your approach to working with cross-functional teams.

📝 Enhancement Note: Entain is likely looking for candidates who can not only produce great designs but also demonstrate a strategic and collaborative approach. A strong portfolio that clearly articulates the 'why' behind design decisions, supported by evidence of user-centered processes and the ability to work with design systems and Figma, will be crucial for success.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Essential for UI design, wireframing, prototyping, and collaboration. Proficiency is a core requirement.

• FigJam or Miro: Highly valued for collaborative brainstorming, ideation sessions, user flow mapping, and workshop facilitation.

Analytics & Reporting:

CRM & Automation:

• Not directly relevant to the core design responsibilities but understanding how design integrates with CRM and marketing automation systems can be advantageous for broader GTM alignment.

📝 Enhancement Note: The explicit mention of Figma and the strong preference for FigJam/Miro highlights the technological tools critical for this role. Designers are expected to be highly proficient in these platforms for both individual work and team collaboration. A foundational understanding of how design impacts user journeys within a broader customer relationship management context is a plus.

👥 Team Culture & Values

Operations Values:

• Customer-Centricity: A core value driving the focus on delivering exceptional customer experiences across all products and brands.

• Innovation: A culture that encourages pushing boundaries and reimagining the future of gaming and entertainment through creative solutions.

• Collaboration: Emphasis on working together across teams and departments, fostering a supportive and productive environment.

• Accountability: Taking ownership of design deliverables and contributing to the overall success of product initiatives.

• Data-Driven Decisions: Utilizing user research and analytics to inform design choices and measure impact.

Collaboration Style:

• Cross-Functional Integration: Designers work closely with Product Managers and Engineers, forming integrated product teams to ensure alignment from concept to launch.

• Open Feedback: A culture that encourages constructive feedback through design critiques and team reviews, promoting continuous improvement.

• Agile & Iterative: Collaboration likely follows agile principles, with frequent communication and adaptation to evolving requirements.

• Brand Alignment: A need to collaborate effectively with brand stakeholders to ensure design consistency and adherence to brand guidelines across different products.

📝 Enhancement Note: Entain values a culture of innovation and collaboration, particularly within its product development teams. The emphasis on customer-centricity and data-driven decision-making aligns with modern product design practices. Designers are expected to be team players who can effectively communicate and collaborate across disciplines.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Brand Consistency with Innovation: Designing for multiple brands while ensuring each has a distinct yet cohesive user experience, and pushing creative boundaries within the gaming/wagering industry's regulatory landscape.

• High-Volume User Base: Designing for millions of customers requires scalable, robust, and intuitive solutions that cater to diverse user needs and technical proficiencies.

• Rapid Iteration Cycles: Adapting to fast-paced product roadmaps and market demands, requiring efficient design processes and the ability to pivot quickly.

• Stakeholder Management: Effectively communicating design rationale and managing expectations with various stakeholders across different departments and brands.

Learning & Development Opportunities:

• Advanced Design Skills: Opportunities to master advanced Figma techniques, explore new prototyping methods, and deepen expertise in interaction design or user research.

• Industry Expertise: Gain specialized knowledge in the gaming and wagering sector, understanding its unique user behaviors, regulations, and market dynamics.

• Design System Contribution: Play a key role in evolving and expanding Entain's design system, gaining experience in design governance and scalability.

• Cross-Brand Exposure: Learn from and contribute to the design of diverse products across Entain's portfolio, broadening your understanding of different market segments and user groups.

• Mentorship & Leadership: Potential to be mentored by senior designers or, with experience, to mentor junior designers and take on leadership responsibilities.

📝 Enhancement Note: The challenges presented are typical of roles in large, dynamic companies with multiple product lines in competitive industries. The growth opportunities are substantial, offering a clear path for skill development, industry specialization, and career advancement within Entain.

💡 Interview Preparation

Strategy Questions:

• Design Process & Problem Solving: "Walk me through a challenging product design project from your portfolio. What was the problem, what was your process, what were the key decisions you made, and what was the outcome?" Focus on articulating your user-centered approach, your use of Figma, and how you handled trade-offs.

• Design Systems: "Describe your experience working with design systems. How do you ensure consistency across products, and what are the benefits and challenges of using them?" Be ready to discuss how you've applied or contributed to design systems.

• Collaboration: "How do you collaborate with Product Managers and Engineers? Describe a time you had a disagreement with a stakeholder regarding a design decision and how you resolved it." Highlight your communication skills and ability to build consensus.

Company & Culture Questions:

• Entain's Mission: "What excites you about Entain and our mission to transform the gaming and wagering landscape?" Research Entain's brands (Ladbrokes, Neds, TAB) and their market position.

• Product Vision: "How would you approach designing for a new feature on one of our platforms, considering user engagement and business goals?" Think about how you would apply user research and data to inform your design strategy.

• Values Alignment: "How do your personal design values align with Entain's stated values of customer-centricity and innovation?"

Portfolio Presentation Strategy:

• Structure Your Narrative: For each project, clearly outline the brief, your role, the challenges, your process (research, ideation, design, testing), your key design decisions, and the impact.

• Showcase Figma Mastery: Be prepared to walk through your Figma files, highlighting your use of components, prototyping features, and design system integration.

• Focus on User-Centricity: Emphasize how user needs and feedback drove your design decisions. Discuss any user research or testing you conducted.

• Quantify Success: If possible, use metrics (e.g., conversion rates, engagement metrics, user feedback scores) to demonstrate the effectiveness of your designs.

• Be Ready for Questions: Anticipate questions about your design choices, trade-offs you made, and alternative solutions you considered.

📝 Enhancement Note: Interview preparation should focus on demonstrating not only design skills but also strategic thinking, collaborative ability, and a deep understanding of user-centered design principles within a business context. Highlighting specific examples of Figma usage and design system contributions will be critical.

📌 Application Steps

To apply for this Product Designer position:

• Submit your application through the provided link on Workable.

• Portfolio Customization: Tailor your resume and portfolio to highlight experience with Figma, design systems, user-centered design, and ideally, experience in the gaming or a related fast-paced digital product environment. Ensure your portfolio clearly showcases 3-5 strong case studies with detailed process explanations.

• Resume Optimization: Clearly articulate your years of experience (2-5 years), specific skills (Figma, UX/UI, Prototyping, Wireframing, Design Systems), and achievements relevant to product design and user experience. Use keywords from the job description.

• Interview Preparation: Practice articulating your design process, project rationale, and collaboration style. Be ready to discuss your portfolio in detail and how your skills align with Entain's product-led approach and brand portfolio.

• Company Research: Familiarize yourself with Entain's brands (Ladbrokes, Neds, TAB, Betcha) and their respective products. Understand their market position and Entain's overall mission in the gaming and entertainment industry.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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