T&T Senior Consultant - Deloitte Digital (UX/UI Designer) - ID

Deloitte SEA
Full-timeSpecial capital Region of Jakarta, Indonesia

📍 Job Overview

Job Title: T&T Senior Consultant - Deloitte Digital (UX/UI Designer)

Company: Deloitte SEA

Location: Jakarta, Indonesia

Job Type: Full-Time

Category: Digital Design & Strategy / User Experience Operations

Date Posted: February 25, 2026

Experience Level: Mid-Senior Level (3+ years)

Remote Status: On-site

🚀 Role Summary

  • This role is integral to the Deloitte Digital Southeast Asia team, focusing on elevating customer experiences through innovative digital solutions.

  • The position requires a Senior Consultant to contribute to defining and executing new digital customer business models, offerings, and transformative digital strategies.

  • The role involves a blend of user experience (UX) and user interface (UI) design, with a strong emphasis on creating impactful, user-centered digital products.

  • Success in this role hinges on collaborating effectively with cross-functional teams to deliver high-quality, data-driven interface solutions that meet diverse stakeholder needs.

📝 Enhancement Note: While the job title specifies "UX/UI Designer," the broader context of "Deloitte Digital" and "Consultant" suggests this role is more aligned with operations in the sense of designing and implementing digital customer journey strategies and ensuring their seamless execution, rather than purely a technical design role. This positions it within the realm of Customer Experience Operations or Digital Strategy Operations.

📈 Primary Responsibilities

  • Collaborate closely with product managers, business stakeholders, and technology teams to meticulously understand and translate key business requirements into actionable design solutions.

  • Contribute significantly to the definition and exploration of new features, guiding them from initial concept and research through to final execution within an integrated team environment.

  • Produce a range of design deliverables, including concept sketches, detailed wireframes, and polished, production-ready mockups and prototypes.

  • Design for motion and transitions to enhance the overall feel and user engagement of the resulting interfaces, ensuring a dynamic and intuitive user experience.

  • Develop and maintain consistent affordances across the product suite to standardize and elevate the usability and intuitiveness of interfaces.

  • Partner effectively with fellow UX/UI designers and developers to deploy user-friendly, mobile-first customer experiences that align with strategic business objectives.

  • Oversee the lifecycle of product additions and enhancements, from initial ideation and research to deployment and ongoing optimization, ensuring continuous improvement.

  • Assist senior design team members in creating comprehensive design rationale and detailed specifications to guide development and implementation.

  • Actively advocate for and implement clean, simple, and user-centered interface designs that prioritize the end-user's needs and journey.

📝 Enhancement Note: The responsibilities highlight a strong focus on the end-to-end design process, from ideation to optimization, which is crucial for operations roles focused on customer experience delivery and continuous improvement cycles. The emphasis on collaboration and delivering production-ready assets indicates a hands-on operational contribution to digital product development.

🎓 Skills & Qualifications

Education:

Experience:

  • A minimum of 3 years of professional experience in producing polished wireframes, mockups, and interactive prototypes.

  • At least 3 years of hands-on experience working as a UI or UX designer, conceptualizing and developing data-driven, complex interface solutions using modern web technologies.

  • A proven track record of at least 3 years participating in requirements gathering sessions and leveraging prototyping to drive front-end development goals.

Required Skills:

  • Proficiency in creating wireframes, mockups, and interactive prototypes using industry-standard design tools (e.g., Figma, Sketch, Adobe XD).

  • Strong UI and UX design principles with a portfolio demonstrating conceptualization and execution of user-centered designs.

  • Experience in designing data-driven interface solutions and a familiarity with modern web technologies.

  • Demonstrated ability to participate effectively in requirements gathering sessions and contribute to prototyping efforts to achieve front-end goals.

  • Excellent verbal and written communication skills, essential for articulating design decisions and collaborating with diverse teams.

  • A detail-oriented mindset with a curious approach to problem-solving and continuous learning.

Preferred Skills:

  • Experience with motion design and animation principles to enhance user interface interactions.

  • Familiarity with accessibility standards and best practices in UX/UI design.

  • Knowledge of user research methodologies and usability testing.

  • Experience in designing for mobile-first and responsive web applications.

  • Understanding of agile development methodologies and cross-functional team collaboration.

📝 Enhancement Note: The requirement for 3+ years across multiple core design activities (wireframing, UI/UX, requirements gathering, prototyping) suggests a mid-level to senior consultant role. The emphasis on "data-driven complex interface solutions" and "modern web technologies" indicates a need for designers who can bridge the gap between user needs and technical feasibility, a key aspect in operationalizing digital strategies.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

  • A comprehensive design portfolio showcasing a range of UX/UI projects, demonstrating end-to-end design thinking from concept to execution.

  • Projects should highlight the ability to translate business requirements and user needs into intuitive and effective interface designs.

  • Include examples of wireframes, high-fidelity mockups, and interactive prototypes that illustrate design thinking and problem-solving.

  • Showcase experience with defining user experience workflows and creating style guides for digital products.

Process Documentation:

  • Evidence of creating user experience workflows that clearly map user journeys and interaction points.

  • Examples of developing and maintaining style guides for digital products to ensure brand consistency and design integrity.

  • Documentation demonstrating collaboration with development teams on implementing user-centered designs.

  • Case studies that outline the design process, challenges faced, and the impact of design decisions on user experience and business objectives.

📝 Enhancement Note: For a consultant role at a firm like Deloitte, a robust portfolio is paramount. It serves as tangible proof of an operations professional's ability to execute design strategies. The emphasis on workflows, style guides, and process documentation underscores the operational aspect of ensuring consistency and implementability in digital design initiatives.

💵 Compensation & Benefits

Salary Range:

Benefits:

  • Comprehensive health insurance coverage (medical, dental, vision).

  • Generous paid time off (annual leave, sick leave, public holidays).

  • Opportunities for professional development and continuous learning through Deloitte's extensive training programs and certifications.

  • Access to a global network of experts and resources.

  • Performance-based bonuses and incentives.

  • Retirement savings plan contributions.

  • Employee assistance programs for well-being support.

Working Hours:

  • Standard full-time working hours are typically 40 hours per week, Monday through Friday. Flexibility may be expected based on project demands and client needs, aligning with consulting industry standards.

📝 Enhancement Note: Salary is estimated based on industry benchmarks for similar roles in Jakarta, considering the experience level and the consulting sector. Deloitte is known for offering comprehensive benefits packages to attract and retain talent, especially for its consultant roles.

🎯 Team & Company Context

🏢 Company Culture

Industry: Professional Services / Technology Consulting / Digital Transformation. Deloitte operates at the forefront of digital innovation, helping clients navigate complex business challenges with cutting-edge technological solutions.

Company Size: Large Enterprise (Deloitte SEA is part of a global network with thousands of employees worldwide). This size offers significant opportunities for career advancement, diverse project exposure, and access to extensive resources.

Founded: The Deloitte network has a long history, with the firm tracing its origins back to 1845. Deloitte SEA, as a regional entity, has also been established to serve the dynamic Southeast Asian market.

Team Structure:

  • The role is within Deloitte Digital Southeast Asia, specifically part of the Customer Strategy & Design team.

  • This team likely comprises a mix of strategists, UX/UI designers, researchers, and consultants who collaborate on client engagements.

  • Reporting structure would typically involve a Senior Manager or Director overseeing the practice, with direct reporting to a Project Lead or Manager for specific client projects.

Methodology:

  • Deloitte Digital emphasizes a human-centered approach to design, focusing on creating impactful customer experiences.

  • Methodologies likely include Design Thinking, Agile development, Lean UX principles, and data-driven analysis to inform design decisions and ensure effective implementation.

  • Emphasis is placed on delivering tangible business value and driving digital transformation for clients.

Company Website: https://www2.deloitte.com/id/en.html (Deloitte Indonesia) and https://www2.deloitte.com/sg/en/digital.html (Deloitte Digital SEA)

📝 Enhancement Note: Deloitte's culture is characterized by a commitment to professionalism, continuous learning, and making a significant impact. For a digital design role, the culture will likely foster creativity, collaboration, and a strong client-centric focus, supported by robust internal processes and a global knowledge base.

📈 Career & Growth Analysis

Operations Career Level: This is a Senior Consultant role, positioned as a mid-to-senior level position within the consulting hierarchy. It requires a solid foundation in UX/UI design principles and practical experience in delivering digital design solutions. The role involves independent contribution to projects and potentially guiding junior team members.

Reporting Structure: The Senior Consultant will report to a Manager or Senior Manager on specific client engagements. They will work as part of a project team, collaborating with peers and contributing to the overall project success.

Operations Impact: The impact of this role is directly tied to enhancing client customer experiences, driving digital transformation, and contributing to profitable growth through innovative digital strategies and user-centered designs. Successful projects lead to improved client satisfaction, increased user adoption, and stronger business outcomes for clients.

Growth Opportunities:

  • Skill Specialization: Deepen expertise in specific areas of UX/UI design, such as interaction design, visual design, user research, or design systems.

  • Leadership Development: Progress to roles like Manager, Senior Manager, or Principal, taking on more responsibility for client relationships, project delivery, and team leadership.

  • Industry Expertise: Develop specialized knowledge in specific client industries (e.g., finance, retail, technology) and their unique digital challenges.

  • Cross-functional Exposure: Gain experience in broader digital transformation initiatives, including strategy, technology implementation, and change management.

  • Global Mobility: Opportunities to work on projects across different regions within the Deloitte network.

📝 Enhancement Note: The Senior Consultant level at Deloitte is a crucial stepping stone. It offers substantial opportunities for professional development, skill enhancement, and career progression within the consulting field, particularly in the rapidly evolving digital design and strategy space.

🌐 Work Environment

Office Type: The role is based in Deloitte's Jakarta office, which is a professional corporate environment designed to foster collaboration and client engagement. It will likely feature modern workspaces, meeting rooms, and common areas.

Office Location(s): Jakarta, Indonesia. Specific office address details would be available upon application or during the interview process.

Workspace Context:

  • The workspace will be collaborative, encouraging interaction with fellow consultants, designers, and project teams.

  • Access to standard office technology, design software, and potentially specialized hardware for prototyping and presentations will be provided.

  • Opportunities for team brainstorming sessions, workshops, and client meetings will be integral to the daily work.

Work Schedule: While the standard work week is Monday to Friday, the consulting environment often requires flexibility to meet project deadlines and client needs. This may involve occasional extended hours or weekend work, balanced with time off in lieu where applicable. The focus is on delivering results and meeting project milestones.

📝 Enhancement Note: The on-site requirement in Jakarta means candidates should be prepared for a traditional office-based work environment within a large professional services firm. This setting supports deep collaboration and access to firm resources, which are critical for consulting roles.

📄 Application & Portfolio Review Process

Interview Process:

  • Initial Screening: Resume and application review to assess qualifications and alignment with role requirements.

  • Technical Interview: Discussion focused on UX/UI design skills, methodologies, and experience with tools. Candidates may be asked to walk through specific projects from their portfolio.

  • Case Study/Design Challenge: A practical exercise, potentially involving a design problem or scenario relevant to Deloitte Digital's client work. This assesses problem-solving skills, design thinking, and ability to articulate design rationale.

  • Behavioral Interview: Questions assessing leadership potential, collaboration skills, cultural fit with Deloitte's values, and experience in client-facing roles.

  • Final Round: May involve interviews with senior leadership to discuss overall fit and career aspirations.

Portfolio Review Tips:

  • Curate Selectively: Choose 3-5 of your strongest projects that best represent your skills and experience relevant to this role, emphasizing digital strategy and customer experience.

  • Tell a Story: For each project, clearly articulate the problem, your role, the process you followed (research, ideation, design, testing), the solutions you implemented, and the measurable impact or outcomes.

  • Showcase Process: Include wireframes, user flows, mockups, and prototypes to illustrate your design thinking and problem-solving approach. Highlight how you incorporated data or user feedback.

  • Highlight Collaboration: If possible, mention how you collaborated with product managers, developers, and stakeholders.

  • Tailor to Deloitte: Understand Deloitte Digital's focus on impactful customer experiences and digital transformation, and frame your projects accordingly.

Challenge Preparation:

  • Research Deloitte Digital: Understand their approach to digital transformation, client work, and the types of challenges they address.

  • Practice Design Thinking: Be prepared to articulate how you would approach a design problem from problem definition to solution ideation and validation.

  • Prepare for UX/UI Questions: Review common UX/UI interview questions, focusing on your experience with specific tools and methodologies.

  • Articulate Impact: Be ready to discuss how your design work has positively impacted business objectives in previous roles.

📝 Enhancement Note: The interview process for a consulting firm like Deloitte is rigorous and aims to assess a candidate's technical skills, problem-solving abilities, and cultural fit. A well-prepared portfolio and clear articulation of one's design process and impact are critical for success.

🛠 Tools & Technology Stack

Primary Tools:

  • Design Software: Figma, Sketch, Adobe XD, InVision (for prototyping and collaboration).

  • Prototyping Tools: Axure RP, Principle, Framer.

  • Collaboration Tools: Miro, Mural (for whiteboarding and ideation), Slack, Microsoft Teams.

Analytics & Reporting:

  • Familiarity with analytics platforms like Google Analytics, Adobe Analytics, or similar tools to understand user behavior and inform design decisions.

CRM & Automation:

  • While not a direct CRM role, understanding how UX/UI design integrates with CRM systems and customer journey automation platforms can be beneficial.

📝 Enhancement Note: Proficiency in industry-standard design and prototyping tools is essential. The role also benefits from an understanding of how design interfaces with analytics and broader customer relationship management systems to ensure cohesive customer experiences.

👥 Team Culture & Values

Operations Values:

  • Impact-Driven: A strong commitment to making a tangible and positive impact on clients' businesses and their customers.

  • Client-Centricity: Prioritizing client needs and delivering exceptional value and service.

  • Collaboration & Teamwork: Fostering a supportive environment where diverse perspectives are valued and teams work together towards shared goals.

  • Excellence & Innovation: Striving for high standards in all work, continuously seeking innovative solutions, and embracing new technologies.

  • Integrity & Professionalism: Upholding the highest ethical standards and maintaining a professional demeanor in all interactions.

Collaboration Style:

  • Highly collaborative, working closely with cross-functional teams including strategists, developers, product managers, and business analysts.

  • Open communication and feedback are encouraged to ensure alignment and drive optimal outcomes.

  • Emphasis on building strong relationships with clients and understanding their unique challenges.

📝 Enhancement Note: Deloitte's culture emphasizes a blend of professional rigor, client focus, and a commitment to impactful work. For a digital design role, this translates to a dynamic environment where creativity is encouraged within a structured, results-oriented framework.

⚡ Challenges & Growth Opportunities

Challenges:

  • Navigating Complex Client Needs: Balancing diverse stakeholder requirements, technical constraints, and business objectives to deliver effective design solutions.

  • Rapidly Evolving Digital Landscape: Staying current with emerging technologies, design trends, and user expectations in the fast-paced digital world.

  • Cross-Cultural Collaboration: Working effectively with diverse teams and clients across different cultural contexts within Southeast Asia.

  • Driving Adoption of Designs: Ensuring that designed solutions are not only aesthetically pleasing and functional but also adopted and utilized effectively by end-users.

Learning & Development Opportunities:

  • Access to Deloitte's extensive global learning platforms for continuous skill development in design, technology, and consulting.

  • Opportunities to attend industry conferences, workshops, and training sessions to stay ahead of trends.

  • Mentorship programs to guide career progression and skill enhancement.

  • Exposure to a wide range of projects and industries, offering diverse learning experiences and the chance to build a broad expertise.

📝 Enhancement Note: The consulting environment inherently presents challenges that foster growth. For a Senior Consultant, these challenges are opportunities to refine problem-solving skills, expand strategic thinking, and deepen domain expertise.

💡 Interview Preparation

Strategy Questions:

  • "Describe a complex digital product you designed. What was the business problem, who were the users, and how did your design address these?" (Focus on process, user-centricity, and impact).

  • "How do you balance user needs with business requirements and technical feasibility in your design process?" (Highlight your collaborative approach and ability to find optimal solutions).

Company & Culture Questions:

  • "Why Deloitte Digital? What interests you about our approach to customer experience and digital transformation?" (Research Deloitte's purpose, values, and specific digital initiatives).

  • "How do you approach collaboration within a consulting team and with clients?" (Emphasize teamwork, communication, and relationship-building).

Portfolio Presentation Strategy:

  • Structure: For each project, use a clear narrative: Problem -> Your Role -> Process -> Solution -> Impact.

  • Visuals: Ensure your presentation is visually appealing and easy to follow, using high-quality images of your work.

  • Conciseness: Be prepared to present each project within a defined timeframe (e.g., 5-10 minutes per project).

  • Engagement: Be ready to answer detailed questions about your design decisions and rationale.

📝 Enhancement Note: Interview preparation should focus on demonstrating not just design skills but also consulting aptitude, problem-solving capabilities, and alignment with Deloitte's values. A strong portfolio presentation is key to showcasing practical experience and strategic thinking.

📌 Application Steps

To apply for this operations-focused digital design position:

  • Submit your application through the official Deloitte SEA job portal via the provided URL.

  • Portfolio Enhancement: Ensure your portfolio is updated, showcases your strongest UX/UI projects with a clear narrative of problem, process, and impact, and is tailored to highlight experience in digital strategy and customer experience design.

  • Resume Optimization: Tailor your resume to emphasize keywords related to UX/UI design, digital transformation, customer experience, and consulting skills. Quantify achievements wherever possible.

  • Interview Practice: Prepare for behavioral and technical interviews by reviewing common questions, practicing your portfolio walkthrough, and articulating your design process and problem-solving approach.

  • Company Research: Deeply research Deloitte Digital's work in Southeast Asia, their approach to client challenges, and their core values to demonstrate genuine interest and cultural fit.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

Application Requirements

Candidates must possess a Bachelor's Degree and at least three years of experience creating polished wireframes, mockups, and prototypes, alongside experience designing complex, data-driven interface solutions using modern web technologies. Excellent communication skills and a detail-oriented, curious mindset are also required.