Interior Design Consultant

📍 Job Overview

Job Title: Interior Design Consultant

Company: RH Restoration Hardware

Location: Banbury, Oxfordshire, United Kingdom

Job Type: Full time

Category: Sales & Client Relations / Interior Design Consulting

Date Posted: 2026-04-04

Experience Level: Mid-Level (2-5 years inferred)

Remote Status: On-site

🚀 Role Summary

• Drive luxury sales and client engagement within the RH Gallery environment, leveraging product expertise and a deep understanding of interior design principles.

• Act as a primary point of contact for clientele, managing the complete client journey from initial consultation to final product delivery, ensuring exceptional service standards.

• Collaborate closely with the RH Interior Design team to translate client needs into bespoke design solutions, exceeding expectations and fostering long-term relationships.

• Achieve and surpass fiscal sales targets through strategic client engagement, relationship building, and a proactive approach to identifying opportunities.

• Uphold and champion the RH lifestyle brand ethos through professional representation, personal presentation, and a keen interest in the luxury design industry.

📝 Enhancement Note: The role is positioned as an "Interior Design Consultant" but the core responsibilities and requirements lean heavily towards a high-end sales and client relationship management function within a luxury retail setting, with interior design knowledge as a key enabler. The "Mid-Level" experience inference (2-5 years) is based on the blend of required experience in luxury retail/design and the expectation of managing client relationships and sales targets independently.

📈 Primary Responsibilities

• Client Consultation & Needs Assessment:

  • Engage with walk-in clientele to understand their unique design challenges, lifestyle requirements, and aesthetic preferences.
  • Conduct thorough needs assessments, asking probing questions to uncover project scope, budget, and desired outcomes for interior spaces.
  • Educate clients on the breadth of RH services, including in-home consultations, space planning, and custom design solutions.

• Sales & Relationship Management:

  • Cultivate and nurture a robust client base through personalized follow-up, exclusive previews, and ongoing engagement.
  • Proactively identify opportunities to upsell and cross-sell across RH's extensive product catalog, from furniture to lighting and accessories.
  • Develop compelling proposals and presentations that showcase design concepts and product selections tailored to individual client needs.

• Design Collaboration & Execution:

  • Partner effectively with the RH Interior Design team, providing detailed client briefs and design feedback.
  • Facilitate the seamless integration of client feedback into design plans and product specifications.
  • Oversee the order process, ensuring accuracy in product selection, customization options, and delivery scheduling.

• Performance & Fiscal Achievement:

  • Consistently meet or exceed individual sales quotas and gallery revenue targets.
  • Track client interactions, sales progress, and pipeline development using CRM tools.
  • Analyze sales performance data to identify trends, areas for improvement, and opportunities for proactive sales strategies.

• Brand Representation & Industry Engagement:

  • Embody the RH lifestyle brand through impeccable personal presentation, professional demeanor, and articulate communication.
  • Maintain a deep and current understanding of luxury market trends, design innovations, and competitor offerings.
  • Contribute to the visual