Supply Chain Design Director

📍 Job Overview

Job Title: Supply Chain Design Director

Company: PepsiCo

Location: Miguel Hidalgo, Distrito Federal, Mexico

Job Type: FULL_TIME

Category: Supply Chain Operations / GTM Operations

Date Posted: March 31, 2026

Experience Level: 10+ years

Remote Status: On-site

🚀 Role Summary

• Lead the strategic design and execution of Supply Chain (SC) process transitions to Global Capability Centers (GCCs) across Latin America, focusing on standardization and efficiency improvements.

• Drive process simplification and complexity reduction initiatives within the Supply Chain function, building compelling value propositions for Operating Units (OUs).

• Ensure seamless execution of SC activities within GCCs, establishing robust governance, OLAs/SLAs, and performance metrics for sustained service excellence.

• Champion a unified PepsiCo Way of Working (WoW) across Sector, Global, and Business units to embed best practices and foster a collaborative transition environment.

• Manage and mitigate risks associated with SC process transitions, ensuring alignment with overall transformation goals and continuous improvement.

📝 Enhancement Note: This role is positioned as a Director within Supply Chain Operations, focusing on the strategic design and transition of processes to Global Capability Centers (GCCs). The emphasis on "Run to Standard" transformation, process simplification, and GCC service excellence indicates a strong GTM (Go-To-Market) operations component, particularly in streamlining the flow of goods and information to market. The "Supply Chain Design Director" title, combined with the responsibilities, suggests a senior leadership role focused on operational excellence and strategic transformation within the supply chain domain.

📈 Primary Responsibilities

• Lead the end-to-end transition management of Supply Chain processes from multiple Operating Units (OUs) to the Global Capability Center (GCC) by meticulously executing Design & Transition playbooks.

• Develop project deliverables collaboratively with GCC SC Leads and senior SC stakeholders to ensure alignment and successful transfer of responsibilities.

• Partner with hub management to guarantee transition execution excellence and establish effective sustain models for ongoing service delivery within the GCC.

• Oversee the flawless execution of the governance process for transitions, ensuring strong connectivity between OUs, the Sector Supply Chain team, GCC, and the Sector PMO.

• Collaborate with the C&C (presumably Commercial & Customer or similar) lead to ensure effective Supply Chain planning and integration with commercial strategies.

• Drive the application of best practices and standards across all transition activities, and systematically capture lessons learned to enhance future transition waves.

• Challenge existing designs to drive significant process simplification, complexity reduction, and efficiency gains, expanding the scope of activities that can be effectively managed by GCCs.

• Build strong value propositions for OUs by fostering positive communication and identifying proof-of-concept opportunities for GCC-managed processes.

• Collaborate with other Sectors on Supply Chain Center of Excellence (CoE) activities to build capabilities, share best practices, and implement process improvements.

• Resolve complex process issues that arise during the design phase, including the assessment and integration of third-party tools to facilitate discussions and improve outcomes.

• Deliver exceptional SC GCC service excellence and flexibility by leveraging best-practice OLA/SLA development and Key Performance Indicators (KPIs).

• Implement an in-hub service setting with local stakeholders to guarantee the success of ongoing business operations managed by the GCC.

• Establish and manage effective performance reviews to ensure service excellence post-hypercare, aiming to deliver targeted GCC, end-user, and Voice of Business (VOB) satisfaction levels.

• Support step-change engagement for GCCs across Latin America by embedding One-PepsiCo thinking and the PepsiCo Way of Working (WoW) between Sector, Global, and Business units.

• Partner with Global Design & Transition leads to drive consistency in processes, facilitate best practice sharing, and expand the SC Catalogue of services managed by GCCs.

• Lead the execution of change management and communication activities, working closely with dedicated Change Management resources to ensure clear and impactful messaging to all stakeholders.

• Connect with GCC SC team governance processes to ensure SC activities align with the broader balance of Supply Chain GCC-related changes and strategic objectives.

📝 Enhancement Note: The responsibilities clearly delineate a strategic leadership role focused on operational transformation and process migration. The emphasis on "flawless execution of Design & Transition playbooks," "process simplification," and "GCC service excellence" highlights a critical GTM operations function that ensures efficient and standardized supply chain operations, directly impacting product availability and market responsiveness.

🎓 Skills & Qualifications

Education: Master's Degree in Engineering or Supply Chain.

Experience: 10+ years of relevant Supply Chain experience, preferably within the Fast-Moving Consumer Goods (FMCG) sector.

Required Skills:

• Deep knowledge of Supply Chain activities, with a strong understanding of Supply Chain metrics and performance indicators.

• In-depth understanding of the Latin American Supply Chain business, including operational experience at both Business Unit (BU) and Sector levels.

• Excellent Project Management skills, with a proven track record of managing complex, large-scale initiatives.

• Extensive experience in scaled change management at a Sector level, adept at working with diverse stakeholders and across multiple cultures.

• A strong process-driven approach, complemented by robust analytical and problem-solving skills.

• Proven ability to deliver high-quality information and project outcomes under tight deadlines.

• Strong engagement skills, honed through the execution of multi-sector transformation initiatives requiring buy-in from executives, Subject Matter Experts (SMEs), and end-users.

• Excellent networking skills and demonstrated collaboration experience with BU, Sector, and Global groups.

• Strong interpersonal skills essential for building and sustaining a wide range of working relationships across multiple functions, cultures, and hierarchical levels.

• Adaptability in communication styles to effectively influence diverse audiences.

• Excellent verbal and written communication skills, with sensitivity to cultural differences within the division.

• Ability to simplify complex information into clear, actionable content for various audiences.

• Comfort and proficiency in communicating with multiple levels of the organization, from frontline staff to senior leadership.

• Demonstrated ability to operate effectively within a matrixed organization and manage high levels of ambiguity.

• Experience working within a complex, fluid, cross-functional environment managing significant amounts of change.

Preferred Skills:

• Familiarity with Global Capability Center (GCC) operational models and transition methodologies.

• Experience with digital transformation initiatives within Supply Chain.

• Knowledge of Lean or Six Sigma methodologies for process improvement.

• Experience with Supply Chain planning and execution systems (e.g., SAP, Oracle).

• Fluency in Spanish and/or Portuguese, in addition to English.

📝 Enhancement Note: The requirement for a Master's degree and 10+ years of experience, coupled with deep knowledge of Latam Supply Chain and scaled change management, positions this as a senior leadership role. The emphasis on process-driven approaches, analytical skills, and stakeholder management is crucial for driving GTM operational efficiency and transformation.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Demonstrable experience in designing and implementing standardized Supply Chain processes across multiple regions or business units.

• Case studies showcasing successful project management of complex, cross-functional initiatives, with a focus on transition execution and stakeholder buy-in.

• Evidence of driving process simplification and complexity reduction, highlighting quantifiable improvements in efficiency or cost savings.

• Documentation or examples illustrating the development and management of governance structures, OLAs/SLAs, and KPIs for operational service delivery.

Process Documentation:

• Examples of developed Design & Transition playbooks or similar structured methodologies for migrating business processes.

• Documentation of process mapping, analysis, and re-engineering efforts, demonstrating a systematic approach to identifying bottlenecks and opportunities for improvement.

• Evidence of implementing and managing sustain models for outsourced or centralized business functions, ensuring ongoing service excellence.

• Examples of risk assessment and mitigation plans developed for large-scale transformation projects.

• Records of establishing and managing governance forums for cross-functional project oversight and decision-making.

📝 Enhancement Note: For a role of this seniority, a portfolio showcasing strategic project leadership, process transformation, and successful implementation of standardized operational frameworks is essential. The ability to demonstrate a structured approach to managing complex transitions and driving efficiency within a globalized operational structure will be key.

💵 Compensation & Benefits

Salary Range:

For a Supply Chain Design Director role in Mexico City with 10+ years of experience and a Master's degree, the estimated annual salary range is between MXN $1,500,000 and MXN $2,500,000 (approximately USD $85,000 - $140,000, depending on exchange rates). This estimate is based on industry benchmarks for senior supply chain leadership roles in major metropolitan areas in Mexico, considering the complexity of the role and the strategic importance of GCC initiatives within a multinational corporation like PepsiCo.

Benefits:

• Opportunities to learn and develop every day through a wide range of programs.

• Internal digital platforms that promote self-learning and continuous professional development.

• Tailored development programs aligned with leadership skills and career progression.

• Specialized training directly relevant to the Supply Chain Design Director role.

• Access to diverse learning experiences through internal and external providers.

• Comprehensive recognition programs celebrating seniority, exceptional behavior, leadership, and significant life events.

• Financial wellness programs designed to support individuals in achieving their financial goals across all life stages.

• A flexible work program that promotes work-life balance by adapting the working day to individual lifestyles.

• Wellness Line services and a wide array of Agreements and Discounts for employees.

• Scholarship programs available for employees' children, providing educational support.

Working Hours:

• Standard full-time work schedule, typically 40 hours per week.

• Flexibility may be available regarding daily start and end times, subject to team and business needs, to support work-life balance.

📝 Enhancement Note: The salary estimate is based on a combination of publicly available compensation data for senior supply chain roles in Mexico and general industry benchmarks for multinational corporations. The benefits package is extensive, reflecting PepsiCo's commitment to employee well-being and professional growth, which is attractive for senior operations professionals seeking long-term career opportunities.

🎯 Team & Company Context

🏢 Company Culture

Industry: Food & Beverage. PepsiCo is a global leader in the industry, with a vast portfolio of iconic brands, including Sabritas, Gamesa, Quaker, Pepsi, Gatorade, and Sonrics. The company has a significant presence in Mexico, with over 116 years of history.

Company Size: PepsiCo is a large multinational corporation, employing tens of thousands of people worldwide. This scale offers opportunities for broad impact and diverse career paths.

Founded: PepsiCo has a long history, with its roots tracing back to the early 20th century. This legacy signifies stability, established processes, and deep market understanding.

Team Structure:

• The Supply Chain organization is likely structured into functional areas such as planning, logistics, procurement, manufacturing, and distribution, with this role focusing on the strategic design and transition aspects.

• This role operates within a Global Capability Center (GCC) initiative, implying close collaboration with centralized GCC teams and decentralized Business Unit (BU) and Sector Supply Chain teams.

Methodology:

• Data-driven decision-making is central, with a focus on analyzing metrics, identifying trends, and optimizing performance.

• Process optimization and standardization are key methodologies, particularly through the "Run to Standard" transformation and the development of GCC playbooks.

• Collaboration and stakeholder management are critical, requiring a structured approach to communication and engagement across diverse teams and geographies.

• Change management principles are embedded to ensure smooth adoption of new processes and ways of working.

Company Website: https://www.pepsicojobs.com

📝 Enhancement Note: PepsiCo's status as a global food and beverage giant implies a dynamic, fast-paced environment where operational efficiency and strategic transformation are paramount. The company's emphasis on diversity and inclusion ("Dare for Better," "Dare to be you") suggests an inclusive culture that values individual contributions. The GCC initiative highlights a strategic move towards centralization and standardization, requiring strong operational leadership.

📈 Career & Growth Analysis

Operations Career Level: This role is at the Director level, signifying senior leadership responsible for strategic initiatives and significant operational impact. It requires a deep understanding of Supply Chain operations and transformation methodologies, with the ability to influence senior stakeholders and drive large-scale change.

Reporting Structure: The Director will likely report to a Vice President or Senior Director within Global Supply Chain or a dedicated Transformation Office. They will manage cross-functional project teams and collaborate closely with BU and Sector Supply Chain leaders, as well as GCC operational teams.

Operations Impact: This role has a direct impact on PepsiCo's strategic goals of being "Faster, Stronger, Better" by streamlining operations through GCCs. Successful execution will lead to increased efficiency, cost savings, improved consistency, and faster decision-making, freeing up resources to reinvest in brand growth and innovation.

Growth Opportunities:

• Strategic Leadership: Potential to move into broader leadership roles within Global Supply Chain, Transformation, or Operations Management, overseeing larger teams or more extensive strategic programs.

• Specialization: Deepen expertise in GCC operations, process re-engineering, and global supply chain strategy, becoming a recognized subject matter expert.

• International Exposure: Further opportunities to work on global initiatives, potentially leading transformations in other sectors or regions as GCC models evolve.

• Cross-Functional Advancement: The skills developed in managing complex transitions and stakeholder relationships can open doors to roles in areas like Global Strategy, Business Transformation, or Operations Excellence.

📝 Enhancement Note: The Director title and the strategic nature of the GCC transformation project indicate a role with significant growth potential within PepsiCo's global operations structure. Success in this position can pave the way for executive-level opportunities in supply chain and broader operational leadership.

🌐 Work Environment

Office Type: This position is based in an office environment located in Miguel Hidalgo, Distrito Federal, Mexico. The role requires on-site presence to facilitate collaboration, manage local stakeholders, and oversee transition activities effectively.

Office Location(s): The primary office location is BOSQUES DE LOS DURAZNOS NO. 67, 11700, Miguel Hidalgo, Distrito Federal, Mexico. This is a well-established business district in Mexico City.

Workspace Context:

• The workspace will likely be collaborative, involving close interaction with project teams, GCC leads, and various stakeholders from Business Units and Sector-level Supply Chain functions.

• Access to standard office technology, project management tools, and communication platforms will be provided to support daily operations and collaboration.

Work Schedule:

• A standard 40-hour work week is expected, typical for a full-time Director-level position.

• While core hours will apply, flexibility in daily scheduling may be available, subject to operational needs and team coordination, to support work-life balance as outlined in PepsiCo's benefits.

📝 Enhancement Note: The on-site requirement in Mexico City is typical for director-level roles involving significant stakeholder management and direct oversight of operational transitions. The emphasis on collaboration and cross-functional interaction suggests a dynamic office environment conducive to strategic project work.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your resume and application to assess alignment with the core requirements, particularly experience in Supply Chain, project management, and change management.

• Hiring Manager Interview: A discussion with the hiring manager to delve deeper into your experience, leadership style, strategic thinking, and understanding of supply chain transformations and GCC initiatives. Expect questions on your approach to managing complex projects and diverse teams.

• Panel Interview: You will likely meet with key stakeholders, including GCC Leads, Sector Supply Chain leaders, and potentially peers from other functions. This stage assesses your collaboration skills, ability to influence, and fit within the PepsiCo culture. Case study discussions or scenario-based questions related to transition challenges are probable.

• Final Interview: Potentially with a senior executive (e.g., VP of Supply Chain or Transformation) to evaluate your strategic vision, leadership potential, and overall suitability for the Director role.

Portfolio Review Tips:

• Structure Your Case Studies: For each relevant project, clearly outline the challenge, your role, the actions you took, and the quantifiable results achieved (e.g., efficiency gains, cost savings, improved cycle times, successful transition completion).

• Highlight Transition Management: Showcase specific examples of managing complex transitions, detailing your approach to planning, execution, risk mitigation, and stakeholder communication.

• Demonstrate Process Simplification: Present examples where you successfully identified and implemented process improvements, reducing complexity and driving standardization.

• Quantify Impact: Use metrics and data to illustrate the impact of your contributions. For this role, focus on metrics related to operational efficiency, cost reduction, service level improvements, and successful process migration.

• Showcase Collaboration & Influence: Include examples of how you collaborated with diverse teams (e.g., BU, Sector, Global, GCC) and influenced stakeholders to achieve project goals.

Challenge Preparation:

• GCC Transition Scenarios: Prepare to discuss how you would approach a challenging transition of a specific supply chain process to a GCC, considering potential roadblocks and mitigation strategies.

• Process Optimization Problems: Be ready to analyze a hypothetical supply chain process and propose solutions for simplification, efficiency gains, or standardization.

• Stakeholder Management Dilemmas: Prepare for questions about managing conflicting priorities or resistance from different stakeholder groups during a transformation initiative.

• Strategic Alignment: Think about how to align supply chain transformation goals with broader business objectives and how to build compelling value propositions for stakeholders.

📝 Enhancement Note: The interview process for a Director-level role at PepsiCo will be rigorous, focusing on strategic thinking, leadership capabilities, and proven execution. A well-curated portfolio that clearly demonstrates success in complex, cross-functional supply chain transformations is crucial for this role.

🛠 Tools & Technology Stack

Primary Tools:

• Project Management Software: Proficiency with tools like Microsoft Project, Asana, Jira, or similar for planning, tracking, and managing complex transition projects.

• Collaboration Platforms: Experience with Microsoft Teams, Slack, or other enterprise communication and collaboration tools for seamless team interaction.

• Presentation Software: Advanced skills in PowerPoint or Google Slides for developing executive-level presentations, roadmaps, and strategy documents.

• Data Analysis Tools: Familiarity with Excel for data manipulation and analysis, and potentially BI tools like Tableau or Power BI for reporting and visualization.

Analytics & Reporting:

• ERP Systems: Experience with major Enterprise Resource Planning systems such as SAP or Oracle, which are foundational for supply chain operations.

• Supply Chain Planning (SCP) Software: Familiarity with specialized SCP tools used for demand planning, inventory management, and network optimization.

• Business Intelligence (BI) Tools: Experience in leveraging BI platforms for data analysis, dashboard creation, and performance reporting, e.g., Tableau, Power BI, QlikView.

CRM & Automation:

• CRM Systems: While not a direct sales role, understanding how CRM data (e.g., Salesforce) interfaces with supply chain operations can be beneficial for end-to-end process visibility.

• Process Automation Tools (RPA): Awareness of Robotic Process Automation (RPA) tools (e.g., UiPath, Automation Anywhere) and their potential application in standardizing and automating repetitive tasks within GCC operations.

• Data Integration Tools: Understanding of how data is integrated between different systems (e.g., ETL processes) to ensure data consistency across the supply chain.

📝 Enhancement Note: While specific tools are not listed, a Director of Supply Chain Design will be expected to be proficient with standard enterprise project management, collaboration, and data analysis tools. Familiarity with ERP and potentially specialized Supply Chain Planning software is essential, as is an understanding of how automation can enhance GCC operations.

👥 Team Culture & Values

Operations Values:

• Customer Focus: A commitment to delivering excellent service to internal stakeholders (OUs, Sector teams) and ultimately to the end consumer through efficient supply chain operations.

• Integrity: Upholding the highest ethical standards in all dealings, particularly when managing confidential information and complex business processes.

• Collaboration: Fostering a spirit of teamwork and partnership across diverse functions, geographies, and hierarchical levels to achieve shared objectives.

• Innovation: Encouraging new ideas and approaches to process improvement, simplification, and the adoption of new technologies to enhance GCC capabilities.

• Accountability: Taking ownership of responsibilities, driving results, and ensuring successful execution of transition plans and operational objectives.

• Diversity & Inclusion: Embracing and valuing diverse perspectives and backgrounds, contributing to an inclusive environment where all individuals can thrive and influence positive change.

Collaboration Style:

• Cross-Functional Integration: Actively seeking to integrate Supply Chain operations with other business functions (e.g., Commercial, Finance) to ensure holistic alignment and optimized outcomes.

• Proactive Communication: Maintaining open and transparent communication channels with all stakeholders, providing regular updates, addressing concerns, and building trust.

• Partnership Approach: Working collaboratively with GCC operational teams, OU representatives, and Sector leadership to co-create solutions and ensure successful process adoption and sustainment.

• Feedback Loops: Establishing mechanisms for continuous feedback to identify areas for improvement in processes, transition methodologies, and service delivery.

📝 Enhancement Note: PepsiCo's stated values like "Dare for Better" and "Dare to be you" suggest a culture that encourages proactive problem-solving, innovation, and individual contribution within a framework of strong ethical principles and collaborative teamwork.

⚡ Challenges & Growth Opportunities

Challenges:

• Managing Ambiguity and Complexity: Navigating a complex, fluid, and often ambiguous cross-functional environment with multiple stakeholders and competing priorities inherent in large-scale transformations.

• Driving Standardisation Across Diverse OUs: Convincing and enabling various Operating Units (OUs) within Latin America to adopt standardized processes, overcoming potential resistance to change or unique local requirements.

• Ensuring Seamless GCC Integration: Facilitating a smooth transition and ongoing service delivery for critical supply chain functions within the GCC, ensuring the new model meets or exceeds previous performance levels.

• Balancing Global Strategy with Local Needs: Aligning the global GCC strategy with the specific operational realities and needs of different Latin American markets.

• Measuring and Demonstrating Value: Quantifying the benefits of GCC transitions and process improvements to continuously justify the investment and secure ongoing support.

Learning & Development Opportunities:

• GCC Operational Mastery: Gaining deep expertise in the setup, operation, and optimization of Global Capability Centers for supply chain functions.

• Strategic Transformation Leadership: Enhancing skills in leading large-scale business transformations, change management, and process re-engineering at a Director level.

• Cross-Cultural Leadership: Developing advanced capabilities in leading and influencing diverse, multicultural teams across different geographies.

• Supply Chain Innovation: Staying abreast of emerging trends, technologies (e.g., AI, automation in supply chain), and best practices in supply chain design and execution.

• Executive Presence and Influence: Refining skills in communicating complex strategies and driving consensus among senior leadership and executive stakeholders.

📝 Enhancement Note: The challenges presented are typical for senior roles involved in global operational transformations. The opportunities for learning and development are substantial, offering a clear path for professional growth within PepsiCo's global operations.

💡 Interview Preparation

Strategy Questions:

• "Describe your approach to designing and implementing standardized supply chain processes across multiple diverse business units, focusing on driving adoption and managing resistance."

• "How would you build a compelling value proposition for Operating Units to transition their supply chain activities to a Global Capability Center, and what key metrics would you use to demonstrate success?"

• "Walk me through your process for managing a complex, multi-phase transition project, including how you handle risks, dependencies, and stakeholder alignment across different regions and functions."

Company & Culture Questions:

• "Based on your understanding of PepsiCo and the GCC initiative, what do you see as the biggest opportunities and challenges for this role and the broader transformation?"

• "How do you align your operational strategies with the 'Dare for Better' and 'Dare to be You' principles of PepsiCo's culture?"

• "Describe a time you had to operate effectively within a highly ambiguous or matrixed environment. How did you ensure clarity and drive progress?"

Portfolio Presentation Strategy:

• Executive Summary First: Begin with a high-level overview of your most impactful projects, emphasizing the strategic context, your leadership role, and the key outcomes.

• Focus on Transformation & GCC: Tailor your examples to highlight experience in process transformation, operational standardization, and ideally, experience related to centralized service centers or GCCs.

• Quantify Impact Clearly: Use clear, concise metrics to demonstrate ROI, efficiency gains, cost savings, or successful transition rates. For example, "Reduced process cycle time by X%," "Achieved Y% cost savings through standardization," or "Successfully transitioned Z processes impacting $A revenue."

• Showcase Problem-Solving: For each case study, articulate the challenges faced and the specific problem-solving methodologies you employed.

• Highlight Stakeholder Management: Detail how you managed relationships with diverse stakeholders, including executives, operational teams, and end-users, to gain buy-in and ensure smooth execution.

• Be Prepared for Deep Dives: Anticipate detailed questions about your methodologies, decision-making processes, and specific contributions to the projects you present.

📝 Enhancement Note: Preparing specific, data-backed examples that directly address the core responsibilities of transition management, process simplification, and GCC operations will be critical. Demonstrating strategic thinking and leadership in a complex, global environment is key for this Director-level role.

📌 Application Steps

To apply for this Supply Chain Design Director position:

• Submit your application through the PepsiCo Jobs portal via the provided link.

• Tailor Your Resume: Optimize your resume to highlight keywords and experiences directly relevant to Supply Chain Design, GCC transitions, project management, change management, process optimization, and stakeholder leadership in a multinational FMCG context. Quantify achievements wherever possible.

• Craft a Compelling Cover Letter: If a cover letter is optional, consider writing one that specifically addresses why you are a strong fit for this Director role at PepsiCo, referencing your understanding of their GCC strategy and your relevant experience.

• Prepare Your Portfolio: Assemble documentation or presentation materials that showcase your experience in leading complex supply chain transformations, process simplification initiatives, and managing cross-functional projects. Focus on quantifiable results and your role in driving strategic change.

• Research PepsiCo & GCC: Thoroughly research PepsiCo's global operations, its GCC strategy, and the specific challenges and opportunities within the Latin American supply chain. Understand their culture and values to articulate your alignment.

• Practice Interview Responses: Prepare to answer strategy, behavioral, and situational questions based on the "Interview Preparation" section above, using the STAR method (Situation, Task, Action, Result) for behavioral questions. Practice presenting your portfolio highlights concisely and effectively.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.