Sr. UX Designer

📍 Job Overview

Job Title: Sr. UX Designer

Company: WellSky

Location: Overland Park, KS

Job Type: Full-Time

Category: User Experience (UX) Design

Date Posted: January 12, 2026

Experience Level: Mid-Senior Level (4-6+ years)

Remote Status: On-site

🚀 Role Summary

• Design intuitive, engaging, and seamless digital experiences that meet both user needs and business objectives for healthcare solutions.

• Collaborate closely with cross-functional teams, including solution managers, engineers, and other designers, to refine and deliver high-value client experiences.

• Practice human-centered design methodologies, including user research, conceptual modeling, and interaction design, to improve end-user interactions.

• Define key performance indicators (KPIs) for measuring UX impact and establish success criteria for client experience analytics.

📝 Enhancement Note: While the provided description is for a Sr. UX Designer, this enhancement will frame it within an operations context, focusing on how UX design contributes to operational efficiency, client adoption, and data-driven improvements within the healthcare technology sector. This role is critical for ensuring that the tools and platforms WellSky provides are not only functional but also highly usable, directly impacting user success and operational outcomes.

📈 Primary Responsibilities

• Translate complex business goals and objectives into clear solution requirements and detailed design artifacts for healthcare technology platforms.

• Conduct comprehensive behavioral analysis, user requirements analysis, task analysis, conceptual modeling, information architecture design, and interaction design to inform product strategy.

• Create and implement user flows, interaction models, and user interface specifications that align with WellSky's design principles and enhance client experience.

• Apply human-centered design methodologies, such as user research and design architecture best practices, to optimize end-user interactions with WellSky solutions.

• Define and track key metrics for measuring the impact of UX on operational efficiency and client satisfaction, establishing success criteria and KPIs related to client experience analytics.

• Lead cross-functional workshops and design reviews to foster a culture of user-centered design and development across engineering and product teams.

• Perform other job duties as assigned, potentially including contributing to UX strategy documentation and process improvement initiatives.

📝 Enhancement Note: The primary responsibilities have been expanded to highlight the operational impact of UX design within a healthcare technology context. This includes emphasizing the translation of business objectives into actionable design requirements, the rigor of user research and analysis for operational insights, and the role of UX in driving adoption and efficiency for WellSky's client base.

🎓 Skills & Qualifications

Education:

Experience:

Required Skills:

• Proficiency in modern product design and prototyping tools, such as Figma and Figma Make, for creating high-fidelity mockups and interactive prototypes.

• Experience with collaborative coding platforms (e.g., Lovable, Replit) to facilitate seamless handoffs and collaboration with engineering teams.

• Working knowledge of AI-powered design tools and their application in optimizing product workflows and design processes.

• Proven experience conducting user research methodologies, including usability testing, validation techniques (UVT), and user interviews, to gather actionable insights.

• Demonstrated contributions to a design system, ensuring scalability, consistency, and maintainability of design assets across multiple products.

• Strong understanding of human-centered design principles and practices for creating intuitive and user-friendly digital interfaces.

Preferred Skills:

• Advanced fluency in Generative AI tools for design ideation, content generation, and rapid prototyping.

• Hands-on experience with a broad range of UX research methodologies, supporting data-driven design decisions and informing product strategy.

• Domain expertise in the healthcare industry, with a deep understanding of industry-specific design challenges, regulatory compliance (e.g., HIPAA), and user needs within clinical or administrative workflows.

• Experience in defining and tracking UX-related KPIs and metrics to demonstrate the value and impact of design initiatives.

📝 Enhancement Note: The skills and qualifications have been detailed to emphasize the operational aspects of UX design, such as the use of AI tools for efficiency, the importance of design systems for scalability, and the specific requirements for healthcare domain expertise. The experience level has been framed to indicate a mid-to-senior role, suitable for someone capable of leading design initiatives.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio showcasing at least 2-3 significant UX design projects, highlighting your role, process, and impact.

• Projects should demonstrate your ability to translate complex user needs and business requirements into effective, user-centered digital solutions.

• Include examples of user research, ideation, wireframing, prototyping, and UI design, with a clear explanation of the problem, your process, and the outcome.

• Showcase your experience with design systems, demonstrating how you've contributed to or utilized them for consistency and scalability.

Process Documentation:

• Provide examples of your process for conducting user research, including methodologies for user interviews, surveys, and usability testing.

• Document your approach to information architecture and interaction design, including user flows, sitemaps, and wireframes.

• Illustrate your workflow for collaborating with cross-functional teams (product managers, engineers) throughout the design lifecycle.

• Showcase how you define and measure the success of your designs, referencing KPIs, A/B testing results, or other relevant metrics.

📝 Enhancement Note: This section emphasizes the need for a portfolio that demonstrates not just design output, but also a structured and effective design process. For a Sr. UX Designer role, the portfolio should reflect strategic thinking, the ability to influence product direction, and a data-informed approach to design, aligning with operational goals.

💵 Compensation & Benefits

Salary Range:

Benefits:

• Excellent medical, dental, and vision benefits to support overall health and well-being.

• Mental health benefits through TelaDoc, providing accessible support for psychological well-being.

• Comprehensive prescription drug coverage.

• Generous paid time off (PTO) and 13 paid holidays, allowing for work-life balance and rest.

• Paid parental leave to support new parents during significant life events.

• 100% vested 401(K) retirement plans, offering a strong opportunity for long-term financial security.

Working Hours:

• Standard full-time employment, typically 40 hours per week.

• Willingness to work additional or irregular hours as needed to meet project deadlines and business demands.

📝 Enhancement Note: The salary range is an estimate based on market data for a Sr. UX Designer in Overland Park, KS. The benefits listed are directly from the provided job description, highlighting WellSky's commitment to employee well-being and financial security, which are attractive to operations professionals seeking stability and growth.

🎯 Team & Company Context

🏢 Company Culture

Industry: Healthcare Technology. WellSky operates at the intersection of healthcare and technology, providing software and data solutions to improve patient care and operational efficiency within the healthcare ecosystem. This industry context demands a focus on user experience that is reliable, compliant, and directly impacts patient outcomes and healthcare provider workflows.

Company Size: Based on the provided LinkedIn Company Data, WellSky is a large enterprise, likely employing over 1,000 individuals. This size suggests a structured environment with established processes, opportunities for specialization, and potential for cross-departmental collaboration.

Founded: WellSky was founded in 2018. This relatively recent founding indicates a company that is likely dynamic, innovative, and still evolving its operational frameworks and culture, offering a ground floor opportunity for impact.

Team Structure:

• The UX team likely consists of multiple designers, potentially with specializations (e.g., UX Research, UI Design, Interaction Design), supporting various product lines.

• The Sr. UX Designer will report to a UX Manager or Director, with close collaboration with Product Managers, Engineers, and other internal stakeholders.

Methodology:

• The company likely employs agile development methodologies, requiring UX designers to work iteratively and adapt to changing requirements.

• A strong emphasis on data analysis and user feedback is expected to drive design decisions and measure the impact of UX improvements.

• Workflow planning and optimization are inherent to UX design, ensuring that user journeys within WellSky's products are efficient and effective.

• Automation and efficiency practices are likely valued, with AI tools becoming increasingly integrated into design and development processes.

Company Website: https://www.wellsky.com/

📝 Enhancement Note: This section contextualizes the Sr. UX Designer role within WellSky's specific industry and company profile. The emphasis on healthcare technology, company size, and founding date provides insight into the operational environment and potential career trajectory. The methodology section highlights the importance of data-driven and agile approaches, crucial for operations-minded candidates.

📈 Career & Growth Analysis

Operations Career Level: This is a Senior-level position, indicating a need for demonstrated expertise and the ability to work independently. A Sr. UX Designer is expected to lead design initiatives, mentor junior designers, and significantly influence product strategy and user experience. In an operations context, this means contributing to the efficiency and effectiveness of user interactions with WellSky's platforms, which directly impacts client adoption and operational workflows.

Reporting Structure: The Sr. UX Designer will typically report to a UX Lead, Manager, or Director. They will work closely with Product Managers, Engineering Leads, and Solution Managers, forming key partnerships within the product development lifecycle. This collaborative structure is essential for aligning UX efforts with business objectives and operational goals.

Operations Impact: The impact of a Sr. UX Designer is significant in an operations context. By creating intuitive and efficient user interfaces, they directly contribute to:

• Reduced Training Overhead: Easier-to-use systems require less onboarding and training for clients, lowering operational costs.

• Increased User Adoption and Proficiency: Well-designed interfaces encourage deeper engagement and more effective use of WellSky's software.

• Improved Data Quality: Intuitive data entry and management features lead to more accurate and reliable data, crucial for analytics and decision-making.

• Enhanced Client Satisfaction: Positive user experiences lead to higher client retention and satisfaction, a key operational metric.

• Streamlined Workflows: Optimized user flows within the software can directly translate to more efficient operational processes for healthcare providers.

Growth Opportunities:

• Leadership within UX: Potential to move into Lead UX Designer, UX Manager, or Director roles, overseeing teams and strategic design initiatives.

• Specialization: Develop deep expertise in specific areas such as UX research, interaction design, or design systems.

• Cross-functional Mobility: Leverage UX expertise to move into Product Management, Senior Product Design roles, or roles focused on User Advocacy and Client Experience strategy.

• Industry Expertise: Deepen knowledge in healthcare technology, becoming a subject matter expert in designing for complex healthcare workflows and compliance.

📝 Enhancement Note: This analysis frames the Sr. UX Designer role not just as a design position, but as a critical operational function. The emphasis on impact on training, adoption, data quality, and client satisfaction provides a clear operational value proposition for candidates. Growth opportunities are detailed with a focus on career progression within both UX and broader operational leadership paths.

🌐 Work Environment

Office Type: The role is described as "On-site" with a primary location in Overland Park, KS. This suggests a traditional office environment where in-person collaboration and team synergy are prioritized. WellSky's commitment to an on-site presence indicates a culture that values face-to-face interaction for ideation, problem-solving, and team building.

Office Location(s): The primary office is located in Overland Park, Kansas, a well-established business hub. This location offers access to a diverse talent pool and is part of the greater Kansas City metropolitan area.

Workspace Context:

• The workspace is likely designed to foster collaboration, with open-plan areas, meeting rooms, and potentially dedicated spaces for design reviews and brainstorming sessions.

• Access to modern design tools and technology, including high-performance workstations, is expected to support the demands of UX design and AI-powered tools.

Work Schedule:

• Standard full-time hours (typically 40 hours/week) are expected, with flexibility to work additional or irregular hours as project needs dictate. This aligns with the demands of a fast-paced product development environment where meeting deadlines is crucial.

📝 Enhancement Note: This section provides a realistic view of the on-site work environment at WellSky's Overland Park location. It emphasizes the collaborative nature of the workspace and the need for flexibility, which are important considerations for candidates evaluating work-life balance and team dynamics within an operational setting.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A recruiter or hiring manager will review applications and resumes, focusing on relevant experience and qualifications.

• Portfolio Review: Candidates will be asked to present their portfolio, showcasing key projects, design process, and problem-solving skills. This is a critical stage where your ability to articulate your design decisions and their impact will be assessed.

• Technical/Skills Interview: This may involve a design challenge or a deep dive into specific UX methodologies, tools (especially Figma and AI tools), and your approach to user research and information architecture.

• Cross-functional Interviews: Meetings with Product Managers, Engineers, and potentially other designers to assess collaboration skills, communication style, and cultural fit.

• Final Interview: Typically with senior leadership (e.g., Director of UX, VP of Product) to discuss strategic thinking, leadership potential, and overall alignment with WellSky's vision.

Portfolio Review Tips:

• Storytelling: Frame each project as a narrative: the problem, your role and process, key decisions made, challenges overcome, and the measurable outcomes achieved.

• Focus on Impact: Quantify the results of your design work whenever possible. Use metrics related to user adoption, task completion rates, error reduction, or client satisfaction.

• Showcase Process: Clearly articulate your design methodology, from initial research and ideation to prototyping and iteration. Highlight how you incorporated user feedback and data.

• Demonstrate Tool Proficiency: Be ready to discuss your experience with Figma, AI design tools, and any other relevant software mentioned.

• Tailor to WellSky: If possible, research WellSky's products and highlight projects that demonstrate relevant skills or understanding of the healthcare technology space.

Challenge Preparation:

• Design Challenge: Expect a problem that requires you to apply UX principles to a real-world scenario, potentially related to healthcare. Focus on your thought process, research approach, and solution ideation.

• Whiteboarding/Ideation: Be prepared to brainstorm solutions collaboratively, articulate your ideas clearly, and respond to feedback constructively.

• Process Explanation: Be ready to walk through your typical design process, explaining the rationale behind each step and how you adapt it to different project needs.

📝 Enhancement Note: This section provides a detailed roadmap for the application process, with specific advice tailored to a Sr. UX Designer role. The emphasis on portfolio presentation, storytelling, and quantifying impact is crucial for demonstrating operational value and strategic thinking.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Expected to be the primary tool for UI design, prototyping, and collaboration. Proficiency in Figma's advanced features, including component libraries, auto layout, and prototyping capabilities, is essential.

• Figma Make: Familiarity with this tool suggests a focus on collaborative design and potentially integrated development workflows.

• AI-Powered Design Tools: A working knowledge of AI tools for design and prototyping is required. This could include tools for generative design, content creation, or design automation. Advanced fluency in Generative AI tools is a preferred qualification, indicating a forward-looking approach to design efficiency.

• Collaborative Coding Platforms: Familiarity with platforms like Lovable or Replit suggests a need for seamless integration and collaboration with engineering teams.

Analytics & Reporting:

• Experience with analytics tools to track user behavior and measure the impact of UX decisions (e.g., Google Analytics, Amplitude, Mixpanel).

CRM & Automation:

• While not explicitly mentioned as a primary tool for UX designers, an understanding of CRM systems (like Salesforce) and automation platforms may be beneficial for understanding the broader business context and how UX integrates with sales and marketing operations.

📝 Enhancement Note: This section details the expected technology stack for a Sr. UX Designer. The emphasis on Figma, AI-powered tools, and collaborative platforms highlights the modern and efficient operational environment WellSky aims to maintain. Understanding these tools is critical for candidates.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A core value driving all design decisions, ensuring that user needs are at the forefront of product development. This translates to creating solutions that are not only functional but also highly usable and beneficial for clients, reducing operational friction.

• Collaboration: Strong emphasis on working effectively with cross-functional teams, sharing knowledge, and building consensus to achieve common goals. This fosters a cooperative operational environment.

• Innovation: Encouragement to explore new ideas, leverage emerging technologies (like AI), and continuously improve processes and products. This drives operational efficiency and competitive advantage.

• Data-Driven Decision Making: Reliance on user research, analytics, and KPIs to inform design choices and measure success, ensuring that design efforts are aligned with measurable business outcomes.

• Excellence: A commitment to high-quality design and execution, striving for intuitive, reliable, and impactful user experiences.

Collaboration Style:

• Cross-functional Integration: UX designers work hand-in-hand with product managers, engineers, and solution managers, participating in agile ceremonies and providing design input throughout the development lifecycle.

• Open Feedback Culture: A willingness to give and receive constructive feedback during design reviews and team discussions, fostering continuous improvement.

• Knowledge Sharing: Encouraging the sharing of best practices, research findings, and design patterns within the UX team and across departments to elevate design quality and consistency.

📝 Enhancement Note: This section infers WellSky's likely team culture and values based on industry standards for a tech company in the healthcare sector and the nature of a Sr. UX Designer role. The focus on user-centricity, data-driven decisions, and collaboration aligns with operational excellence.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing User Needs with Business Objectives: Effectively integrating diverse stakeholder requirements and business goals with user needs to create solutions that are both valuable and viable.

• Navigating Complex Healthcare Workflows: Understanding and designing for the intricate and often highly regulated workflows within the healthcare industry.

• Driving Cultural Change: Championing user-centered design principles within an organization, potentially influencing teams that are new to or resistant to design thinking.

• Keeping Pace with Technology: Continuously learning and integrating new design tools, AI capabilities, and evolving user expectations into the design process.

Learning & Development Opportunities:

• Advanced UX Training: Opportunities to attend industry conferences, workshops, and training programs focused on cutting-edge UX methodologies, tools, and research techniques.

• AI in Design Specialization: Deepen expertise in leveraging AI and generative design tools to enhance design efficiency and output.

• Healthcare Industry Immersion: Gain deeper insights into healthcare operations, compliance, and user needs through project work and internal knowledge-sharing.

• Mentorship: Potential for mentorship from senior design leaders or opportunities to mentor junior designers, fostering leadership skills.

📝 Enhancement Note: This section identifies potential challenges and growth opportunities that are highly relevant to a Sr. UX Designer role, particularly in the healthcare tech sector. The focus on adaptation, continuous learning, and specialization provides valuable context for career development.

💡 Interview Preparation

Strategy Questions:

• "Describe a project where you had to balance conflicting stakeholder requirements with user needs. How did you approach it, and what was the outcome?" (Focus on your negotiation, research, and decision-making process.)

• "How do you integrate user research findings into your design process? Provide an example of how research directly influenced a design decision and its impact." (Highlight your data-driven approach and ability to translate insights into actionable design.)

Company & Culture Questions:

• "What do you know about WellSky and the healthcare technology industry? How do you see UX contributing to our mission?" (Showcase your research and alignment with the company's purpose.)

• "Describe your experience working with design systems. How do you ensure consistency and scalability?" (Assess your understanding of design governance and operational efficiency through systems.)

Portfolio Presentation Strategy:

• Structure: Begin with a high-level overview of the project and your role, then dive into the problem statement, your specific contributions and process, key design decisions, and finally, the measurable results and learnings.

• Visuals: Use clear, high-fidelity mockups, prototypes, and user flow diagrams. Annotate them to explain design choices.

• Metrics: Be prepared to discuss the KPIs you tracked and the quantitative impact of your design. If exact numbers aren't available, discuss the qualitative impact and how you would measure it.

• Storytelling: Engage your audience by telling a compelling story about the user and how your design solved their problem, ultimately benefiting the business.

📝 Enhancement Note: This section offers targeted interview preparation advice, focusing on common questions and strategic approaches for a Sr. UX Designer role. The emphasis on demonstrating process, impact, and collaboration is key for candidates to showcase their operational value.

📌 Application Steps

To apply for this Sr. UX Designer position:

• Submit your application through the provided Workday link: https://wellsky.wd1.myworkdayjobs.com/WellSkyCareers/job/Overland Park-KS/Sr-UX-Designer_JR4258

• Portfolio Customization: Ensure your portfolio prominently features projects that demonstrate your proficiency in Figma, AI-powered design tools, and your experience with user research and design systems. Tailor your project selection to highlight your ability to create intuitive digital experiences, especially within complex domains like healthcare.

• Resume Optimization: Highlight keywords from the job description, such as "User Experience Design," "Interaction Design," "Figma," "AI-Powered Design Tools," "User Research," "Design Systems," and "Healthcare." Quantify your achievements with metrics where possible, focusing on the impact of your UX contributions on user adoption, efficiency, or client satisfaction.

• Interview Preparation: Practice articulating your design process, decision-making rationale, and the business impact of your work. Be ready to discuss specific examples from your portfolio and how you would approach design challenges relevant to WellSky's products.

• Company Research: Thoroughly research WellSky's mission, products, and recent news. Understand their position in the healthcare technology market and identify how your UX skills can contribute to their goals and operational success.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.