Sr. UX Content Designer

📍 Job Overview

Job Title: Sr. UX Content Designer

Company: NinjaTrader

Location: Chicago, IL / Remote*

Job Type: Full-Time

Category: Product Design / UX/UI

Date Posted: 2026-03-03T16:56:04

Experience Level: Mid-Senior Level

Remote Status: Hybrid (with remote flexibility)

🚀 Role Summary

• Drive the design and evolution of exceptional user experiences for a leading retail trading platform, focusing on intuitive and elegant interfaces across desktop, web, and mobile.

• Collaborate with Product, Engineering, and Marketing teams in an agile, product-driven environment to translate user insights and business requirements into innovative features.

• Leverage data, user research, and rapid iteration to validate design decisions and continuously improve UX, contributing to a culture of design excellence.

• Develop and maintain scalable, component-based design solutions within the company's design system, ensuring consistency and quality across all platforms.

• Explore and apply emerging technologies, including AI, to enhance prototyping, interaction design, and stay ahead of industry trends in fintech and trading.

📝 Enhancement Note: The original job title is "Sr. UX Content Designer," but the responsibilities and requirements strongly align with a "Sr. UX/Product Designer" role, focusing on the entire design lifecycle from ideation to implementation support, rather than solely content creation. The role emphasizes product design, system thinking, and cross-functional collaboration, typical of a broader UX/Product Design function.

📈 Primary Responsibilities

• Lead the end-to-end design process, encompassing ideation, user journey mapping, wireframing, prototyping, high-fidelity mockups, and providing implementation support to engineering teams.

• Conduct and leverage user research, feedback loops, and data analysis to inform and validate design decisions, ensuring a user-centered approach to product development.

• Design intuitive, elegant, and conversion-focused interfaces for desktop, web, and mobile platforms, adhering to industry best practices and accessibility standards.

• Collaborate closely with Product Management to translate complex customer insights and business requirements into actionable design solutions and innovative features.

• Apply a systems-thinking approach to create scalable, component-based solutions that contribute to and evolve the company's internal design system.

• Help maintain and advance the design system, ensuring consistency, quality, and efficiency across all user-facing products and platforms.

• Contribute to a culture of design excellence by mentoring junior designers, providing constructive feedback, and effectively presenting design work to various stakeholders.

• Stay abreast of industry trends in fintech, trading, cryptocurrency, and emerging technologies like AI to drive forward-thinking design strategies and solutions.

• Experiment with AI-powered prototyping and interaction design tools to explore innovative design possibilities and maintain a competitive edge.

📝 Enhancement Note: The responsibilities have been expanded to detail the full scope of a Sr. UX/Product Designer role, emphasizing the end-to-end design process, research integration, design system contribution, and strategic application of new technologies like AI, which are critical for a senior-level position in a fast-paced tech environment.

🎓 Skills & Qualifications

Education: While not explicitly stated, a Bachelor's or Master's degree in Design, Human-Computer Interaction, Computer Science, or a related field is typically expected for a Senior-level UX role. Equivalent practical experience will also be considered.

Experience: 3-5 years of practical UX and/or UI design experience, specifically within a Software-as-a-Service (SaaS) environment.

Required Skills:

• Strong proficiency in Figma for all stages of the design process, from wireframing to high-fidelity mockups and prototyping.

• A robust portfolio showcasing polished product designs, demonstrating a clear understanding of user-centered design principles and successful implementation.

• Demonstrated experience in creating and utilizing scalable design systems and component libraries to ensure consistency and efficiency.

• Expertise in core UX fundamentals, including layout, spacing, visual hierarchy, user journey mapping, and designing for conversion-focused flows.

• Ability to quickly design, prototype, and iterate on designs in response to user feedback and project requirements.

• Proven ability to work independently while also thriving in a collaborative, cross-functional team environment.

• Strong conceptual thinking and problem-solving skills, with the capacity to tackle complex design challenges.

• Excellent communication and presentation skills, with the ability to clearly articulate design ideas and advocate for design decisions to diverse stakeholders.

Preferred Skills:

• Hands-on experience in the creation, management, and evolution of comprehensive design systems.

• Familiarity with front-end development concepts and technologies, including HTML5, CSS, and JavaScript frameworks like React.

• Experience prototyping with emerging AI tools such as Claude, Figma AI, or other advanced platforms to explore next-generation design capabilities.

• Experience or strong interest in the fintech, trading, or cryptocurrency industries.

📝 Enhancement Note: Specific tools like Figma, InVision, and Axure have been consolidated into a single point, while preferred skills like front-end familiarity and AI prototyping have been clearly delineated. The portfolio requirement has been emphasized as a critical component for demonstrating practical skills.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio is mandatory, showcasing a minimum of 3-5 significant UX/Product Design projects.

• Projects should demonstrate a clear understanding of the end-to-end design process, from initial problem definition and user research to final high-fidelity designs and implementation support.

• Highlight the application and evolution of design systems and component libraries within your projects, demonstrating an ability to create scalable and consistent UI.

• Include case studies that detail your problem-solving approach, design rationale, and the impact of your design decisions on user experience and business goals.

Process Documentation:

• Candidates are expected to articulate their design process clearly, including methodologies for user research, ideation, prototyping, and iterative design.

• Demonstrate experience in applying agile methodologies and collaborating effectively within cross-functional product teams.

• Detail experience in working with and contributing to design systems, including component creation, documentation, and governance.

• Provide examples of how data and user feedback were integrated into the design process to validate hypotheses and drive improvements.

📝 Enhancement Note: Specific guidance on portfolio content has been added, focusing on demonstrating the end-to-end process, design system contribution, and problem-solving. The "Process Documentation" section clarifies the expected articulation of design methodologies and system thinking.

💵 Compensation & Benefits

Salary Range: $110,000 - $160,000 USD per year.

Bonus Structure: Annual target bonus of 10%, with 50% based on individual performance and 50% on company/team performance.

Benefits:

• Retirement Savings: 401K plan through ADP with a company match of up to 3.5% of employee contributions.

• Paid Time Off: Accrues at a rate of 18 days per year, plus seven paid holidays.

• Additional Paid Time Off: 20 additional flexible remote days annually and 5 company-wide office-optional weeks tied to major holidays.

• Health & Wellness: Comprehensive Health, Vision, and Dental coverage.

• Insurance: Life and Disability Insurance covered 100% by NinjaTrader.

• Family Support: Paid Parental Bonding Leave.

• Service Day: 1 paid Service Day annually.

Working Hours: Standard full-time hours, likely around 40 hours per week, with a hybrid work schedule for Chicago-based employees (in-office Tuesday-Thursday, remote Monday-Friday).

📝 Enhancement Note: The provided salary range has been explicitly stated. Benefits have been categorized and detailed, including specific PTO allowances, 401K match, and insurance coverage. The hybrid work structure and remote flexibility have been integrated into the working hours description.

🎯 Team & Company Context

🏢 Company Culture

Industry: Financial Technology (Fintech), Trading Platforms, Futures Brokerage. NinjaTrader operates in a highly competitive and regulated sector, requiring a strong focus on reliability, security, and user performance.

Company Size: NinjaTrader has grown significantly, serving over 2 million users. While not explicitly stated, their user base and product complexity suggest a medium to large-sized organization with dedicated teams for Product, Engineering, Design, Marketing, and Brokerage Operations.

Founded: Established in 2003, NinjaTrader has a long-standing presence in the trading industry, indicating a mature understanding of market needs and a commitment to long-term growth and innovation.

Team Structure:

• The Sr. UX Content Designer will be part of a rapidly growing Product & Design organization.

• This implies a collaborative environment with close interaction with Product Managers, Engineers, UX Researchers, and Marketing specialists.

• The team operates within an agile framework, emphasizing research, client feedback, and fast iteration cycles.

Methodology:

• Agile & Iterative: The organization prioritizes research, client feedback, and fast iteration, reflecting an agile development methodology.

• Data-Driven Design: Design decisions are validated through data, user research, and feedback loops, ensuring a user-centric and evidence-based approach.

• Systems Thinking: A focus on creating scalable, component-based solutions within a design system indicates a commitment to efficiency, consistency, and maintainability.

• Cross-Functional Collaboration: Close partnerships with Product, Engineering, and Marketing are fundamental to defining, designing, and delivering integrated user experiences.

Company Website: https://www.ninjatrader.com/

📝 Enhancement Note: The company's industry and founding date provide context for its culture of innovation and stability. The team structure and methodology have been inferred based on the agile operations mentioned and the nature of a growing tech company in the fintech space.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as "Sr. UX Content Designer," indicating a mid-to-senior level position. It requires significant experience (3-5 years) and the ability to operate independently while contributing to team strategy and mentorship. The role is crucial in shaping the "next generation of trading experiences."

Reporting Structure: The designer will operate within the Product & Design organization and will collaborate closely with Product Management, Engineering, and Marketing. They will likely report to a Design Lead, Head of Product Design, or a similar senior management role within the product development function.

Operations Impact: The Sr. UX Content Designer's work directly impacts the user experience of NinjaTrader's award-winning platform, which is used by over 2 million traders. By creating intuitive and effective interfaces, this role contributes to user acquisition, retention, satisfaction, and ultimately, the company's competitive positioning as the #1 rated futures brokerage worldwide. Their design decisions influence user engagement, platform usability, and the overall perception of NinjaTrader's innovation and market leadership.

Growth Opportunities:

• Skill Development: Opportunities to deepen expertise in UX/UI design, design systems, and potentially explore AI-driven design tools and methodologies. Exposure to the complex domain of fintech and trading offers unique learning experiences.

• Leadership Potential: As a senior role, there's potential to mentor junior designers, lead design initiatives for key features or products, and contribute to the strategic direction of the design team and product roadmap.

• Career Advancement: Pathways could lead to roles such as Lead UX Designer, Product Design Manager, or specialization in areas like Design Systems or UX Research leadership, depending on individual interests and company growth.

• Cross-Functional Exposure: Deep collaboration with Product, Engineering, and Marketing provides a holistic understanding of product development and business strategy, enhancing overall career versatility.

📝 Enhancement Note: The career analysis focuses on the implications of a "Senior" title, highlighting the expected impact, leadership potential, and specific growth paths within a fintech product design context. The "Operations Impact" section connects UX design directly to business outcomes relevant to a trading platform.

🌐 Work Environment

Office Type: NinjaTrader offers a hybrid work model for Chicago-based employees, with designated in-office days (Tuesday-Thursday) and remote days (Monday-Friday). This structure aims to balance in-person collaboration with the flexibility of remote work. Remote flexibility is also available for exceptional candidates in specific US states.

Office Location(s): The primary office location is Chicago, IL. Remote work is an option for candidates residing in specific listed states, indicating a distributed team model with a central hub.

Workspace Context:

• Collaborative Environment: The hybrid model encourages in-person collaboration on key days, facilitating spontaneous discussions, brainstorming, and team cohesion. Remote days offer focused work time.

• Tools & Technology: The role requires proficiency in industry-standard design tools like Figma, InVision, and Axure. Familiarity with front-end technologies (HTML, CSS, React) and emerging AI prototyping tools is also valued, suggesting a tech-forward workspace.

• Team Interaction: Regular interaction with Product, Engineering, and Marketing teams is expected, fostering a dynamic and cross-functional work environment. Opportunities for mentorship and knowledge sharing are inherent in a senior role.

Work Schedule: A standard 40-hour work week is implied, with the hybrid model providing structure and flexibility. The additional 20 flex remote days and 5 office-optional weeks offer significant autonomy in managing work location and schedule throughout the year, supporting work-life balance for operations professionals who may need to manage complex analytical tasks or deep work sessions.

📝 Enhancement Note: The work environment section details the hybrid model, remote flexibility, and the expected collaborative dynamics. It also highlights the technology stack and work schedule, emphasizing flexibility relevant to operations professionals.

📄 Application & Portfolio Review Process

Interview Process:

1. Initial Screening: A recruiter or hiring manager will review your application and resume, focusing on experience and alignment with the Sr. UX Content Designer role.

2. Portfolio Review: Candidates will be asked to submit a portfolio showcasing their UX/UI design work. This is a critical step to assess design skills, process, and relevant experience. Be prepared to walk through 2-3 key projects in detail.

3. Hiring Manager/Team Interview: This typically involves a more in-depth discussion about your experience, design philosophy, problem-solving approach, and how you handle collaboration. Expect behavioral questions and scenario-based questions related to UX challenges.

4. Design Challenge/Case Study Presentation: A practical exercise may be assigned, such as a short design problem or a request to elaborate on a portfolio case study. This is often presented to the design team and hiring manager to evaluate your design thinking, communication, and ability to articulate rationale.

5. Final Interview: This may involve meeting with senior leadership or key stakeholders from Product or Engineering to assess cultural fit and strategic alignment.

Portfolio Review Tips:

• Curate Effectively: Select 2-3 of your strongest projects that best represent your skills for this specific role (SaaS, complex interfaces, design systems).

• Tell a Story: For each project, clearly outline the problem, your role, the process you followed, key decisions you made, your rationale, and the measurable outcomes or impact.

• Showcase Process: Include wireframes, user flows, user research insights, and iterations to demonstrate your thought process, not just final polished screens.

• Highlight Design System Work: If you have experience with design systems, dedicate specific sections to detailing your contributions, component usage, and system thinking.

• Focus on Impact: Quantify results whenever possible (e.g., improved conversion rates, reduced user errors, increased user satisfaction scores).

• Tool Proficiency: Clearly indicate the tools used for each project, emphasizing Figma.

Challenge Preparation:

• Understand the Domain: Familiarize yourself with the trading industry, common user pain points, and the competitive landscape of trading platforms.

• Practice Your Pitch: Rehearse presenting your portfolio projects concisely and engagingly, focusing on your unique contributions and problem-solving approach.

• Prepare for "Why": Be ready to explain why you made specific design decisions, backed by user research, data, or UX principles.

• Consider AI Integration: Given the mention of AI in the job description, be prepared to discuss how AI could potentially be leveraged in design or the trading platform itself.

📝 Enhancement Note: This section outlines a typical interview process for a senior design role, including specific advice on portfolio preparation and challenge readiness, tailored to the fintech and AI aspects mentioned in the job description.

🛠 Tools & Technology Stack

Primary Design Tools:

• Figma: The primary tool for all design activities, including wireframing, UI design, prototyping, and collaboration. High proficiency is expected.

• Prototyping Tools: Figma's built-in prototyping capabilities, potentially supplemented by tools like InVision or Axure for more complex interactions or user testing scenarios.

• AI Prototyping Tools: Exploration and potential use of emerging AI tools such as Claude, Figma AI, or other platforms for enhanced prototyping and design ideation.

Design System & Collaboration:

• Design System Management Tools: Experience with creating, maintaining, and utilizing component-based design systems. This may involve specific tools or standardized processes within Figma.

• Collaboration Platforms: Tools like Jira, Confluence, Slack, or similar for team communication, project management, and documentation within an agile framework.

Front-end Technologies (Familiarity):

• HTML5 & CSS: Understanding of web structure and styling to inform design decisions and facilitate handoff to developers.

• React: Familiarity with this JavaScript library is beneficial for understanding the development environment and designing for a modern web application framework.

User Research & Analytics:

• User Research Tools: Experience with tools for user interviews, usability testing, and surveys (e.g., UserTesting.com, Hotjar, SurveyMonkey).

• Analytics Platforms: Familiarity with tools like Google Analytics or product-specific analytics to understand user behavior and validate design performance.

📝 Enhancement Note: The tools section is detailed, prioritizing Figma and including emerging AI tools as specified. Familiarity with front-end technologies and user research/analytics tools has been added to provide a more comprehensive picture of the expected technical environment.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and serving the needs of traders, ensuring that all designs enhance the trading experience and achieve user goals.

• Innovation & Forward-Thinking: Actively exploring and integrating new technologies, such as AI, to push the boundaries of trading platform design and functionality.

• Collaboration & Transparency: Working closely with cross-functional teams, sharing feedback openly, and fostering a transparent design process.

• Excellence & Iteration: Striving for high-quality design solutions while embracing an iterative approach based on research, data, and continuous improvement.

• Data-Driven Decision Making: Utilizing data, user feedback, and research insights to inform and validate design choices, ensuring effectiveness and impact.

Collaboration Style:

• Agile Partnership: Working within an agile framework, designers actively collaborate with Product Managers and Engineers throughout the development lifecycle, participating in sprints, stand-ups, and retrospectives.

• Cross-Functional Integration: Seamless integration with Product, Engineering, and Marketing teams to ensure a unified approach to product development, from concept to launch.

• Feedback Culture: A willingness to give and receive constructive feedback, fostering a culture of continuous improvement and learning among peers and stakeholders.

• Design System Advocacy: Championing the use and evolution of the design system to ensure brand consistency and design efficiency across all product touchpoints.

📝 Enhancement Note: The "Operations Values" section has been tailored to reflect the fintech industry and the emphasis on user experience, innovation, and data. Collaboration style emphasizes the agile and cross-functional nature of the role.

⚡ Challenges & Growth Opportunities

Challenges:

• Complexity of Trading Domain: Designing for a sophisticated and often fast-paced trading environment requires a deep understanding of user needs, market dynamics, and regulatory considerations.

• Balancing Innovation with Stability: Integrating cutting-edge features (like AI) while maintaining the reliability and performance critical for trading platforms.

• Evolving Design Systems: Continuously updating and scaling a design system to accommodate new features, platforms, and emerging design trends.

• Cross-Functional Alignment: Ensuring consistent vision and execution across diverse teams (Product, Engineering, Marketing) with potentially competing priorities.

• Rapid Iteration Cycles: Adapting to fast-paced agile development cycles while maintaining a high standard of design quality and user advocacy.

Learning & Development Opportunities:

• Fintech & Trading Expertise: Gaining in-depth knowledge of the financial trading industry, user behaviors, and market requirements.

• AI in Design: Developing skills in leveraging AI tools for prototyping, ideation, and potentially generative design within the UX workflow.

• Design System Leadership: Opportunities to contribute significantly to or lead the development and governance of a robust design system.

• Mentorship & Coaching: As a senior designer, opportunities to mentor junior team members and influence team best practices.

• Strategic Product Input: Contributing to product strategy and roadmap discussions, shaping the future direction of the trading platform.

📝 Enhancement Note: Challenges are framed around the specific context of a fintech trading platform and the integration of new technologies. Growth opportunities are directly linked to these challenges and the senior nature of the role.

💡 Interview Preparation

Strategy Questions:

• "Describe a complex trading interface you've designed. What were the key challenges, and how did you ensure usability and efficiency for traders?" (Focus on problem-solving, domain understanding, and user-centricity.)

• "How do you approach the end-to-end design process for a new feature, from concept to implementation support, within an agile team?" (Highlight your workflow, collaboration, and iterative approach.)

• "Walk us through a project where you significantly contributed to or maintained a design system. What was your approach, and what impact did it have?" (Demonstrate your understanding of design systems and their scalability benefits.)

Company & Culture Questions:

• "What interests you about NinjaTrader and the fintech/trading industry?" (Research the company's mission, recent news, and its position in the market.)

• "How do you handle feedback on your designs, especially when it conflicts with your initial vision?" (Demonstrate maturity, collaboration, and a focus on achieving the best outcome.)

Portfolio Presentation Strategy:

• Structure Your Narrative: For each project, clearly define the problem, your specific role, the process, key decisions, rationale, and outcomes.

• Show, Don't Just Tell: Use visuals (wireframes, user flows, mockups, prototypes) to illustrate your process and design thinking.

• Quantify Impact: Wherever possible, present data or metrics that demonstrate the positive impact of your design solutions.

• Highlight Design System Use: Explicitly call out how you utilized or contributed to design systems, showcasing scalability and consistency.

• Be Ready for Deep Dives: Anticipate detailed questions about your design choices, research methodologies, and problem-solving approaches.

📝 Enhancement Note: Interview questions are tailored to the role's specifics, including trading domain, AI, and design systems. The portfolio presentation strategy emphasizes actionable advice for showcasing relevant skills.

📌 Application Steps

To apply for this Sr. UX Content Designer position:

• Submit your application through the provided Greenhouse link.

• Portfolio Customization: Ensure your portfolio is tailored to showcase projects demonstrating SaaS experience, complex interface design, and proficiency with design systems, with a strong emphasis on Figma.

• Resume Optimization: Highlight keywords from the job description, such as "UX Design," "UI Design," "Figma," "Design Systems," "SaaS," "Agile," and "Fintech," and quantify your achievements with specific metrics.

• Interview Preparation: Practice articulating your design process, problem-solving approach, and the impact of your work, particularly for trading-related scenarios and AI integration. Prepare to present 2-3 key portfolio projects in detail.

• Company Research: Understand NinjaTrader's mission, values, product offerings, and its position in the competitive trading platform market. Familiarize yourself with their design system philosophy if publicly available.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.