Sr. Product Designer

📍 Job Overview

Job Title: Sr. Product Designer

Company: Knotch

Location: Toronto, Canada / Remote (Canada)

Job Type: Salaried Full-Time

Category: Product Design / User Experience

Date Posted: February 13, 2026

Experience Level: 5-10 Years

Remote Status: Fully Remote

🚀 Role Summary

• Lead the end-to-end design process for Knotch's B2B SaaS platform and emerging AI-powered products, ensuring a cohesive and exceptional user experience.

• Drive the design strategy and execution for a new AI-driven product, from initial research and concept development through to final implementation.

• Collaborate closely with leadership, product management, and engineering teams (including offshore development) to translate complex visions into intuitive and scalable user interfaces.

• Act as the Subject Matter Expert (SME) for translating Knotch's future vision in AI, content, and web technologies into high-quality, user-centric product experiences.

📝 Enhancement Note: While the primary focus is Product Design, the emphasis on "AI-powered products," "B2B SaaS," and "platform-based products" indicates a strong need for an operations-minded designer who can think strategically about scalability, data integration, and user workflows within a business context. The role requires not just aesthetic design but also a deep understanding of user problem-solving within a complex software ecosystem.

📈 Primary Responsibilities

• Own the complete product design lifecycle for Knotch's platform, encompassing user research, ideation, wireframing, prototyping, visual design, and ensuring faithful implementation.

• Spearhead the design initiatives for a new AI-powered product, defining core concepts, user workflows, and the user interface from inception.

• Partner effectively with leadership, product management, and engineering to tackle intricate challenges and deliver high-quality, impactful solutions.

• Transform ambiguous requirements and evolving ideas into clear, intuitive, and user-friendly experiences that align with business objectives.

• Develop comprehensive design artifacts, including wireframes, interactive prototypes, and high-fidelity mockups, utilizing Figma as the primary design tool.

• Apply strong graphic and visual design skills across the product UI, web presence, and supporting marketing materials to maintain brand consistency.

• Work hand-in-hand with the engineering team to guarantee design feasibility, scalability, and accurate implementation, ensuring technical constraints are understood and addressed.

• Iterate on designs continuously based on user feedback, performance data, A/B testing results, and evolving product strategy to optimize user engagement and business outcomes.

📝 Enhancement Note: The responsibilities highlight a need for a designer who can manage multiple design streams (platform and new AI product) and work with distributed teams. This implies a strong project management and communication capability, essential for operations efficiency. The iterative aspect also points to a data-informed design approach, a key characteristic of strong operations professionals.

🎓 Skills & Qualifications

Education: While not explicitly stated, a Bachelor's degree in Design, Human-Computer Interaction, Computer Science, or a related field is typically expected for a Senior Product Designer role. A strong portfolio can often substitute for formal education.

Experience: 5+ years of dedicated product design experience, with a significant portion focused on B2B SaaS or platform-based products. Experience designing AI-powered or data-driven products is highly preferred.

Required Skills:

• Proven expertise in end-to-end product design, from initial research and discovery to the delivery of a shipped product.

• Mastery of UI/UX fundamentals with a demonstrated ability to solve complex user problems and deliver impactful solutions.

• Proficiency in modern design tools, with a primary focus on Figma for wireframing, prototyping, and high-fidelity visual design.

• Strong visual, interactive, and graphic design skills applicable to product UI, web, and marketing collateral.

• Experience translating ambiguous requirements and evolving concepts into clear, intuitive user experiences.

• Ability to collaborate effectively with product management and engineering teams, understanding technical constraints and ensuring design feasibility and scalability.

• Comfort working in fast-paced, dynamic environments with evolving priorities and shifting project scopes.

Preferred Skills:

• Experience designing AI-powered or data-driven products.

• Familiarity with user research methodologies, usability testing, and data analysis to inform design decisions.

• Experience working with distributed or offshore development teams.

• Understanding of web technologies and their implications for design implementation.

• Ability to challenge existing design patterns and propose innovative solutions when necessary.

📝 Enhancement Note: The explicit mention of "B2B SaaS" and "AI-powered products" suggests that candidates with experience in complex enterprise software environments will be highly valued. The emphasis on "ownership" and "translating ambiguous requirements" points to a need for self-starters with strong problem-solving skills, akin to those found in successful operations roles.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• End-to-End Case Studies: Showcase 2-3 detailed case studies demonstrating ownership of the full design lifecycle for complex B2B SaaS or platform products. Each case study should clearly outline the problem, your process, design solutions, and quantifiable outcomes.

• AI/Data-Driven Product Examples: Include at least one case study specifically highlighting experience with designing AI-powered or data-driven products, detailing the unique challenges and solutions involved.

• Figma Proficiency: Demonstrate advanced proficiency in Figma through polished prototypes, high-fidelity mockups, and well-organized design systems or component libraries.

• Visual Design & Branding: Showcase a strong portfolio of visual and graphic design work, illustrating an ability to create cohesive and compelling brand experiences across digital touchpoints.

• Problem-Solving & Iteration: Highlight examples of how you've translated ambiguous requirements into concrete designs and iterated based on feedback, data, or evolving strategy.

Process Documentation:

• Discovery & Research: Detail your approach to user research, competitive analysis, and problem definition in your case studies.

• Ideation & Prototyping: Illustrate your methods for generating ideas, creating wireframes, and developing interactive prototypes to validate concepts.

• Design Implementation & Collaboration: Explain how you collaborate with engineering teams to ensure accurate implementation and scalability, providing examples of design handoff processes.

• Iteration & Optimization: Show evidence of how you've used feedback, data, and A/B testing to refine and optimize designs post-launch.

📝 Enhancement Note: For a role this senior, the portfolio is critical. It needs to demonstrate not just design skill but also strategic thinking, ownership, and the ability to navigate complex product development cycles, much like a process owner in operations. Highlighting collaboration with engineering and dealing with ambiguity will be key.

💵 Compensation & Benefits

Salary Range: $100,000 - $130,000 CAD per year.

Benefits:

• Comprehensive medical, dental, and vision insurance.

• RRSP or equivalent retirement support.

• Unlimited Paid Time Off (PTO).

• 10+ company-paid holidays.

• Daily company-wide break.

• Fully remote work environment.

Working Hours: The role is likely based on a standard 40-hour work week, though the unlimited PTO and remote flexibility may offer some autonomy. Expect to align with core business hours for collaboration, particularly with leadership and engineering teams.

📝 Enhancement Note: The salary range provided is specific to Canadian markets for a Senior Product Designer. This range is competitive for the Toronto/Canada market, reflecting the experience level and the specialized skills in B2B SaaS and AI product design. The benefits package, particularly unlimited PTO and full remote status, indicates a focus on employee well-being and work-life balance, which can be attractive to operations professionals seeking flexibility.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology, specifically focused on AI, content intelligence, and web analytics for businesses. Knotch operates within the MarTech/AdTech space, providing data and insights to help companies understand their digital presence and content performance.

Company Size: While not explicitly stated, the need for a "Sr. Product Designer" and the mention of "leadership team" suggest a growing company, likely in the startup to mid-stage phase (e.g., 50-200 employees), where individuals can have significant impact.

Founded: Information not provided, but the company's focus on AI and emerging technologies suggests a relatively modern establishment.

Team Structure:

• The design team likely consists of a small but impactful group, with this Senior Designer potentially being a key individual contributor or leading design efforts for specific product areas.

• Reporting structure will likely be to a Head of Product, VP of Product, or CTO, given the senior nature of the role and close collaboration with leadership.

Methodology:

• Data-Driven Insights: The company's focus on AI and analytics implies a strong emphasis on data to inform product decisions and user understanding.

• Agile Development: Given the tech industry context, an agile or iterative development methodology is highly probable, requiring designers to be adaptable and responsive to change.

• User-Centric Design: Knotch's commitment to creating valuable products suggests a user-centric approach, where understanding and meeting user needs is central to the design process.

Company Website: [Knotch Website URL - Note: Placeholder, actual URL would be provided in input data if available]

📝 Enhancement Note: The company's focus on AI and data analytics within the B2B SaaS space means that a design professional who understands how to translate complex data into actionable insights for business users will be highly valued. This aligns with operations professionals' focus on efficiency and data-driven decision-making.

📈 Career & Growth Analysis

Operations Career Level: Senior Individual Contributor (IC) within the Product Design function. This role is expected to operate with a high degree of autonomy, taking ownership of significant product areas and influencing design direction. It bridges the gap between hands-on design execution and strategic product thinking.

Reporting Structure: The Senior Product Designer will likely report to a Product Lead, Head of Product, or CTO. They will work closely with Product Managers and Engineering Leads, including those on offshore teams, requiring strong collaboration and communication skills.

Operations Impact: This role has a direct impact on the usability, adoption, and perceived value of Knotch's platform and new AI products. By creating intuitive and effective user experiences, the designer contributes to customer satisfaction, retention, and ultimately, revenue growth. Their work on the AI product will be foundational to its market success.

Growth Opportunities:

• Design Leadership: Potential to grow into a Design Lead or Manager role as the company scales, overseeing a team of designers and setting design strategy.

• Specialization: Opportunity to deepen expertise in AI product design, data visualization, or platform architecture design.

• Strategic Influence: Increased involvement in product strategy, roadmap planning, and user research initiatives.

• Cross-functional Mobility: Potential to move into Product Management or UX Research roles, leveraging deep product understanding.

📝 Enhancement Note: For an operations-minded candidate, this role offers a chance to apply analytical and strategic thinking to the design process, influencing product direction and user adoption. The growth path into leadership or specialization is attractive for those looking to build a long-term career in product development and operations.

🌐 Work Environment

Office Type: Fully Remote. This means there is no physical office requirement, offering maximum flexibility for employees across Canada.

Office Location(s): Open to candidates based anywhere in Canada. This allows for a diverse talent pool and accommodating various personal circumstances.

Workspace Context:

• Collaborative Environment: Despite being remote, the role emphasizes close collaboration with leadership, product management, and engineering teams. This suggests a culture that fosters virtual teamwork, effective communication tools, and regular check-ins.

• Tools and Technology: Access to modern design and collaboration tools (e.g., Figma, Slack, project management software) is expected to facilitate remote work and efficient design processes.

• Team Interaction: Opportunities for interaction will primarily be virtual, through video calls, instant messaging, and shared digital workspaces. The company also promotes daily company-wide breaks to foster connection.

Work Schedule: While a standard 40-hour week is implied, the unlimited PTO and remote nature offer flexibility. The key will be to manage time effectively to meet project deadlines, collaborate with global/offshore teams, and participate in necessary meetings, potentially across different time zones.

📝 Enhancement Note: The fully remote nature is a significant perk for many, offering autonomy and flexibility. For operations professionals, this means a strong reliance on asynchronous communication and digital collaboration tools, requiring discipline and excellent organizational skills to maintain workflow efficiency.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your resume and portfolio to assess qualifications and design experience.

• Portfolio Presentation & Design Challenge: Expect to present a curated selection of your best work, highlighting end-to-end case studies. You may also be given a design challenge to assess your problem-solving skills, design process, and ability to articulate your rationale.

• Team/Stakeholder Interviews: Interviews with Product Managers, Engineers, and potentially other designers or leadership to evaluate collaboration style, technical understanding, and cultural fit.

• Final Interview: A discussion with senior leadership to assess strategic thinking, ownership potential, and alignment with company vision.

Portfolio Review Tips:

• Focus on Impact: Clearly articulate the business problem solved and the quantifiable impact of your design solutions (e.g., improved conversion rates, increased user engagement, reduced support tickets).

• Showcase Process: Detail your thought process, research methodologies, and iterative steps. Explain why you made certain design decisions.

• Highlight Collaboration: Demonstrate how you worked with cross-functional teams, especially engineering and product management, and how you handled feedback.

• Tailor to Knotch: Emphasize experience with B2B SaaS, AI products, and complex platforms. If you have experience with offshore teams, highlight this.

• Figma Mastery: Be prepared to walk through your Figma files, showcasing organized layers, components, and interactive prototypes.

Challenge Preparation:

• Understand the Business: Research Knotch's products, target audience, and market position. Understand their AI offerings and platform capabilities.

• Think Strategically: For any design challenge, consider the business goals, user needs, technical constraints, and scalability.

• Articulate Your Process: Be ready to explain your approach step-by-step, from understanding the problem to presenting your solution.

• Focus on AI Nuances: If the challenge involves AI, consider how to design for explainability, trust, and user control in AI-driven features.

📝 Enhancement Note: Operations professionals often excel in structured problem-solving. Translating this into a design context means focusing on metrics, process, and measurable outcomes. Be prepared to discuss trade-offs, scalability, and how your designs support business objectives, not just aesthetics.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: The core tool for wireframing, prototyping, UI design, and collaboration. Proficiency is essential.

• Prototyping Tools: Advanced use of Figma's prototyping features, or potentially specialized tools for complex interactions.

• User Research Tools: Experience with tools for user interviews, surveys, and usability testing (e.g., UserTesting.com, SurveyMonkey, Lookback).

Analytics & Reporting:

• Web Analytics Platforms: Familiarity with tools like Google Analytics, Amplitude, or Mixpanel to understand user behavior and inform design decisions.

• Data Visualization Tools: Ability to interpret data presented in dashboards (e.g., Tableau, Power BI, or internal tools) to inform design.

CRM & Automation:

• While not a direct requirement for the designer, understanding how CRM systems (e.g., Salesforce) and marketing automation platforms integrate with product experiences can be beneficial for context.

📝 Enhancement Note: A strong understanding of the tools used for data analysis and collaboration is crucial. For operations-minded candidates, this is familiar territory. The ability to leverage data from analytics platforms to drive design iterations is a key differentiator.

👥 Team Culture & Values

Operations Values:

• Transparency: Open communication regarding design decisions, challenges, and progress, especially with leadership and distributed teams.

• Relentlessness: A drive to continuously improve and iterate on designs to achieve optimal user experiences and business outcomes, even in the face of ambiguity.

• Inclusiveness: Designing for a diverse user base and fostering an inclusive design process that considers all user needs. This extends to the company's broader DEI commitment.

Collaboration Style:

• Cross-Functional Integration: A strong emphasis on working collaboratively with Product Management and Engineering to ensure designs are aligned with business strategy and technically feasible.

• Feedback Exchange: An open and constructive approach to giving and receiving feedback on designs, fostering continuous improvement.

• Knowledge Sharing: Willingness to share design expertise, best practices, and insights across teams, especially within a remote setting.

📝 Enhancement Note: The company's stated values of transparency, relentlessness, and inclusiveness are highly relevant to operations. A candidate who can demonstrate these values through their design process – clear communication, persistent problem-solving, and inclusive design practices – will resonate well.

⚡ Challenges & Growth Opportunities

Challenges:

• Designing for Ambiguity: Translating nascent AI concepts and evolving product visions into concrete, user-friendly designs.

• Cross-Cultural/Distributed Collaboration: Effectively partnering with offshore development teams, managing communication across time zones and potential cultural nuances.

• Balancing Innovation and Scalability: Designing cutting-edge AI features while ensuring the platform remains scalable, maintainable, and aligned with business objectives.

• Defining "Great" Design: Establishing and upholding high design standards across a growing platform in a dynamic market.

Learning & Development Opportunities:

• AI Design Specialization: Deep dive into the unique challenges and best practices for designing AI-powered products.

• Platform Design Expertise: Develop comprehensive knowledge of Knotch’s platform architecture and user base.

• Leadership Development: Opportunities to mentor junior designers or take on more strategic design leadership responsibilities.

• Industry Trends: Staying abreast of advancements in AI, UX design, and B2B SaaS product development.

📝 Enhancement Note: Operations professionals are adept at navigating challenges and finding efficient solutions. Framing these design challenges in terms of process optimization, risk mitigation, and strategic planning will be beneficial. The growth opportunities align well with a career trajectory focused on product development and strategic impact.

💡 Interview Preparation

Strategy Questions:

• "Describe your process for designing a completely new AI-powered feature from scratch. What are the key considerations?" (Focus on research, ideation, user flows, data implications, and iteration.)

• "How do you ensure your designs are scalable and feasible when working with engineering teams, especially those offshore?" (Discuss collaboration, communication protocols, design handoffs, and trade-off discussions.)

Company & Culture Questions:

• "What excites you about Knotch's mission and our focus on AI and content intelligence?" (Show you've researched the company and understand its market position.)

• "How do you contribute to a culture of transparency and relentless improvement in your design work?" (Connect your design practices to the company's values.)

Portfolio Presentation Strategy:

• Structure for Impact: Select 2-3 strong case studies that best represent your end-to-end design capabilities, ideally including B2B SaaS and AI product experience.

• Tell a Story: For each case study, clearly define the problem, your role, your process, the key decisions made, the final solution, and the measurable results.

• Highlight Collaboration: Explicitly mention how you partnered with Product Managers and Engineers throughout the process.

• Demonstrate Figma Skills: Be prepared to share your screen and walk through specific Figma files, showcasing your organization, component usage, and interactive prototypes.

• Focus on Outcomes: Quantify the impact of your designs whenever possible.

📝 Enhancement Note: Interview preparation for operations roles often involves anticipating process-related questions and demonstrating problem-solving skills. For this design role, this translates to focusing on the how and why of your design decisions, emphasizing efficiency, scalability, and measurable impact, much like an operations analyst would.

📌 Application Steps

To apply for this Sr. Product Designer position:

• Submit your application via the provided link on rippling.com.

• Portfolio Customization: Tailor your portfolio to highlight your most relevant B2B SaaS, platform design, and AI product design experience. Ensure your case studies clearly demonstrate end-to-end ownership and measurable outcomes.

• Resume Optimization: Update your resume to emphasize keywords such as "Product Design," "UX/UI," "Figma," "B2B SaaS," "AI Products," "End-to-End Design," and "Cross-functional Collaboration." Quantify your achievements where possible.

• Interview Practice: Prepare to present your portfolio with a focus on your design process, problem-solving approach, and the impact of your work. Practice articulating your rationale for design decisions and how you collaborate with technical teams.

• Company Research: Thoroughly research Knotch, its products, its mission, and its stated values. Understand their position in the AI and MarTech landscape.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.