Senior UX/UI Design Consultant

📍 Job Overview

Job Title: Senior UX/UI Design Consultant

Company: Board International

Location: Madrid, Community of Madrid, Spain

Job Type: FULL_TIME

Category: User Experience / User Interface Design (within a Consulting context)

Date Posted: 2025-08-21

Experience Level: Mid-Senior to Senior (5-10 years)

Remote Status: Hybrid

🚀 Role Summary

• This role is pivotal in shaping the user experience of Board’s Intelligent Planning Platform, focusing on creating customer-centric dashboard designs and ensuring software usability.

• The Senior UX/UI Design Consultant will be instrumental in defining and implementing UX Board Best Practices and reusable templates, thereby elevating the standard of user interaction across client implementations.

• A key aspect involves close collaboration with Professional Services and Customer Success teams to translate complex business requirements and user feedback into intuitive and efficient digital product experiences.

• This position requires a blend of strategic design thinking, hands-on execution with design tools, and the ability to adapt solutions to diverse client needs across various sectors, demonstrating a strong consulting acumen.

📝 Enhancement Note: While the title is "Consultant," the core responsibilities and requirements lean heavily into a Senior UX/UI Designer role with a strong emphasis on product best practices and client-facing support, rather than traditional management consulting. The role requires deep product knowledge of the Board ecosystem and the ability to evangelize UX principles within a B2B software context.

📈 Primary Responsibilities

• Spearhead the creation of user-centered dashboard designs by deeply understanding business requirements, customer feedback, user journeys, and the capabilities of the Board platform.

• Develop wireframes, mockups, and interactive prototypes, demonstrating proficiency in moving efficiently from low-fidelity concepts to high-fidelity, polished designs.

• Illustrate design concepts using visual aids such as sitemaps, process flows, and storyboards to effectively communicate design intent and user interaction pathways.

• Conduct heuristic evaluations and usability testing to identify and troubleshoot UX problems, focusing on aspects like responsiveness and performance to ensure optimal user experience.

• Collaborate closely with Customer Success (CS) teams to propose and implement layout adjustments based on user feedback, ensuring continuous improvement cycles.

• Maintain strict adherence to design standards, including consistency in fonts, colors, imagery, and dashboard templates across all client deliverables and internal best practices.

• Actively participate in the full project lifecycle, from initial requirement gathering through to the completion of implementation, ensuring designs meet project needs and user expectations.

• Support the Board Pre-sales Team by contributing to the preparation of Proof of Concepts (POCs) and product demonstrations, showcasing the platform's UX capabilities.

• Continuously acquire and maintain deep product knowledge of the Board platform and develop specialized UX expertise within its ecosystem.

📝 Enhancement Note: The responsibilities highlight a dual focus: internal best practice development and external client support. The emphasis on "turning our software into easy-to-use products for our clients" and "supporting customers in the field" indicates a client-facing aspect of the role, requiring strong communication and client management skills in addition to design expertise.

🎓 Skills & Qualifications

Education:

Experience:

• Minimum of 5 years of progressive experience as a UX/UI Designer, demonstrating a proven track record in creating intuitive and effective user interfaces.

Required Skills:

• Figma Proficiency: Expert-level ability to use Figma for creating wireframes, mockups, and interactive prototypes, with a strong emphasis on rapid iteration from low to high fidelity.

• User Research & UX Design: Proven skills in conducting user research methodologies, usability testing, demonstrating empathy, and applying user-centric thinking to ensure solutions are grounded in real user needs.

• Data-Driven Design: Expertise in information architecture, designing for data visualization, understanding KPIs, filters, navigation, and selecting appropriate charts for clear and impactful storytelling.

• Graphic & Visual Design: Solid foundation in visual design principles, typography, color theory, and layout composition, essential for delivering polished and professional dashboards.

• Problem Solving & Critical Thinking: Strong analytical skills to identify UX issues, evaluate design choices, and propose effective solutions, coupled with the ability to make sound decisions.

• Communication Skills: Excellent written and verbal communication abilities for articulating design concepts, collaborating with teams, and presenting to stakeholders.

• Autonomy & Time Management: Ability to work independently, manage multiple priorities effectively, and deliver high-quality solutions with minimal supervision.

• Team Collaboration: Proven ability to work effectively within a team, fostering positive interpersonal relationships and contributing to a collaborative work environment.

• Adaptability: Capacity to learn new software and technologies quickly and adapt designs to meet diverse business needs and client sector requirements.

Preferred Skills:

• Consulting Experience: Previous experience working with multiple clients across various sectors, demonstrating the ability to adapt design solutions to diverse business needs and client environments.

• Business/Financial Acumen: Awareness and understanding of Key Performance Indicators (KPIs), business metrics, financial statements, and how they translate into effective dashboard design.

• BI/CPM Application Experience: Prior hands-on experience with Business Intelligence (BI) or Corporate Performance Management (CPM) applications, which will provide valuable context for designing within the Board ecosystem.

📝 Enhancement Note: The requirement for "Quick learner of new software and technologies but fully committed to working exclusively with Board" suggests a need for adaptability and a willingness to deep-dive into the proprietary Board ecosystem, potentially limiting the transferability of skills gained from other BI/CPM tools. The emphasis on "5+ years of experience" combined with the "Senior" title suggests candidates should demonstrate leadership in design methodologies and project ownership.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Demonstrated User-Centric Design: Showcase projects that clearly illustrate a user-centered design process, from initial research and ideation through to final implementation and iteration.

• Wireframing & Prototyping: Include examples of wireframes, user flows, and interactive prototypes created using tools like Figma, highlighting the progression from low to high fidelity.

• Data Visualization Expertise: Present case studies that specifically demonstrate your ability to design effective data visualizations, showing how you selected appropriate charts and presented KPIs for clarity and impact.

• Design System Contributions: If applicable, include examples of contributions to design systems, style guides, or reusable component libraries, emphasizing consistency and best practices.

• Client-Specific Adaptations: Showcase projects where you successfully adapted designs to meet the unique requirements of different clients or industries, highlighting problem-solving and strategic thinking.

Process Documentation:

• Workflow Design & Optimization: Provide examples of how you have mapped out user workflows, identified bottlenecks, and implemented design solutions to optimize processes and improve efficiency.

• Usability Testing & Iteration: Document instances where you conducted usability testing, analyzed results, and iterated on designs based on user feedback to enhance product usability.

• Cross-functional Collaboration: Illustrate how you have collaborated with development, product management, or client teams to ensure design feasibility and successful implementation, including communication strategies.

📝 Enhancement Note: Given the role's focus on defining "UX Board Best Practices and templates," a portfolio that includes examples of reusable design components, style guides, or documented design principles would be highly advantageous. The ability to articulate the process behind the design decisions and demonstrate measurable improvements in user experience or efficiency is critical.

💵 Compensation & Benefits

Salary Range:

• Estimated Range: €45,000 - €65,000 annually.

• Rationale: This estimate is based on market research for Senior UX/UI Design Consultant roles in Madrid, Spain. Factors considered include the required 5+ years of experience, the specialized nature of the role (UX/UI within a specific software ecosystem), and the hybrid work model. Salary ranges can vary based on the candidate's specific experience, skills, and the company's compensation philosophy.

Benefits:

• Hybrid Working Model: A flexible schedule offering 3 days in the office and 2 days working from home, promoting work-life balance.

• Professional Development: Opportunities to acquire deep product knowledge and specialize in the Board ecosystem, potentially including training and certifications.

• Collaborative Environment: Work within a supportive and innovative team that values open collaboration and shared success.

• Growth Opportunities: Potential to influence best practices and support major clients, offering significant career development within the Professional Services team.

• Comprehensive Benefits Package: (Details not specified but typically include health insurance, paid time off, retirement plans, etc., common in international tech companies).

Working Hours:

• Standard full-time working hours are expected, likely around 40 hours per week. The hybrid model offers flexibility in how these hours are structured, with a balance between office-based collaboration and remote work.

📝 Enhancement Note: The salary range is an estimate. It is crucial for candidates to research current market rates for comparable roles in Madrid and be prepared to discuss their salary expectations during the interview process. The company's commitment to its "passionate care of our people" suggests a supportive benefits structure, though specifics would need to be confirmed.

🎯 Team & Company Context

🏢 Company Culture

Industry: Enterprise Planning Software / Business Intelligence (BI) / Corporate Performance Management (CPM). Board International provides a single platform for planning, analytics, and reporting, positioning itself at the intersection of these sectors.

Company Size: Board International is a significant player in its market, with a global presence. While the exact number of employees for the Madrid office isn't specified, the company operates internationally, suggesting a medium to large enterprise structure. This size implies structured processes but also opportunities for impact and visibility.

Founded: Board International was founded 28 years ago. This long history indicates stability, established market presence, and a mature product that has evolved over time. The company's longevity suggests a solid business foundation and a commitment to innovation.

Team Structure:

• Professional Services Team: This role sits within the Professional Services team, indicating a focus on client implementation, support, and ensuring successful adoption of Board’s platform.

• Reporting Structure: Likely reporting to a Head of Professional Services, UX Lead, or a similar senior management role within the Professional Services division. The team structure will involve collaboration with project managers, implementation consultants, and potentially sales engineers.

• Cross-functional Collaboration: Will require close collaboration with Customer Success, Sales (Pre-sales), and potentially Product Development teams to gather requirements, support demonstrations, and ensure consistency in design best practices.

Methodology:

• Data-Driven Insights: Emphasizes understanding business requirements and customer feedback to inform design decisions, aligning with a data-driven approach to product development and client solutions.

• Agile & Iterative Design: The process of moving from low to high fidelity wireframes and involving user feedback suggests an agile and iterative design methodology.

• Best Practice Evangelization: A core function is to define and implement "UX Board Best Practices and templates," indicating a focus on standardization, efficiency, and knowledge sharing within the organization and with clients.

Company Website: http://www.board.com

📝 Enhancement Note: The company's emphasis on "Intelligent Planning Platform" and "planning agility" suggests a focus on efficiency, data accuracy, and strategic decision-making. The culture is described as collaborative, innovative, and growth-minded, which should be reflected in how candidates present their own experiences and aspirations.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a Senior Consultant, indicating a mid-to-senior level of expertise. It requires significant independent contribution, the ability to define and implement best practices, and a consultative approach to client engagements. This is beyond a junior or mid-level designer role and suggests leadership potential within the UX/UI discipline.

Reporting Structure: The Senior UX/UI Design Consultant will likely report to a senior leader within the Professional Services or Operations department, such as a Head of Professional Services, a UX Manager, or a Director of Implementation. They will collaborate closely with project teams, client stakeholders, and potentially other design specialists.

Operations Impact: The role has a direct impact on client satisfaction and the perceived value of the Board platform. By creating intuitive and user-friendly interfaces, the consultant will enhance user adoption, reduce implementation friction, and contribute to the overall success of client projects, directly influencing client retention and revenue.

Growth Opportunities:

• Specialization: Deepen expertise within the Board ecosystem, becoming a go-to authority on UX best practices for the platform.

• Leadership: Potential to lead UX initiatives, mentor junior designers, or develop a dedicated UX practice within Professional Services.

• Client Impact: Work with a diverse range of enterprise clients across various industries, tackling complex design challenges and building a strong portfolio of successful implementations.

• Best Practice Development: Play a key role in defining and evolving the company's UX strategy and standards for its Intelligent Planning Platform.

📝 Enhancement Note: The emphasis on "defining UX Board Best Practices and templates" suggests a strategic growth path where the individual can shape the company's approach to user experience, moving beyond execution to influence and define standards. This is a significant opportunity for career advancement for a UX professional interested in building out a function.

🌐 Work Environment

Office Type: The role involves a hybrid working schedule, with 3 days per week in the Madrid office and 2 days working from home. This indicates a modern, flexible work environment that balances in-person collaboration with remote autonomy.

Office Location(s): Madrid, Community of Madrid, Spain. Specific office details are not provided, but it's reasonable to assume a professional office setting conducive to collaboration and focused work.

Workspace Context:

• Collaborative Hub: Office days are likely designed for team meetings, brainstorming sessions, client workshops (if applicable), and fostering strong team cohesion. The environment is expected to support open communication and knowledge sharing.

• Technology Integration: Access to necessary design software (Figma) and potentially other collaboration tools, along with robust IT infrastructure to support both office and remote work.

• Team Interaction: Opportunities to interact with colleagues from Professional Services, Sales, and potentially other departments, fostering a cross-functional understanding of business needs and client challenges.

Work Schedule:

• The standard work schedule is full-time, likely aligning with typical business hours in Spain. The hybrid model offers flexibility, allowing for a mix of focused work at home and collaborative activities in the office.

📝 Enhancement Note: The hybrid model reflects a contemporary approach to work, balancing flexibility with the need for face-to-face interaction, which is crucial for collaborative design processes and building team cohesion. Candidates should be comfortable with this blend of remote and in-office work.

📄 Application & Portfolio Review Process

Interview Process:

• Application Submission: Submit CV and portfolio through the provided link.

• Initial Screening: A recruiter or hiring manager will review applications to assess qualifications and experience against the role requirements.

• Technical/Skills Interview: Expect an interview focused on design skills, UX methodologies, and proficiency with tools like Figma. This may involve discussing past projects in detail.

• Portfolio Review Session: A dedicated session where candidates present their portfolio, walking through case studies, design processes, and demonstrating their problem-solving abilities.

• Cultural Fit / Behavioral Interview: Interviews designed to assess critical thinking, problem-solving, communication, teamwork, and alignment with Board International's culture and values.

• Final Interview: Potentially with a senior leader to discuss strategic alignment and overall suitability for the role.

Portfolio Review Tips:

• Curate Select Projects: Choose 3-5 projects that best showcase your skills relevant to this role: user-centered design, data visualization, working with complex data, and client-facing experience.

• Tell a Story: For each project, articulate the problem, your process, your specific contributions, the challenges faced, the solutions implemented, and the impact/results achieved. Use the STAR method (Situation, Task, Action, Result).

• Highlight Figma Proficiency: Demonstrate your ability to create interactive prototypes and high-fidelity mockups within Figma.

• Showcase Data Visualization Skills: Include examples where you effectively translated data into understandable and actionable visual insights.

• Explain Your Role: Clearly define your responsibilities within team projects, emphasizing individual contributions.

• Prepare for Questions: Anticipate questions about your design choices, how you handle feedback, your approach to collaboration, and your understanding of user needs.

Challenge Preparation:

• Design Exercise: Be prepared for a design exercise or case study, which might involve evaluating an existing interface, proposing improvements, or designing a specific component based on given requirements.

• Focus on Process: Demonstrate not just the final output, but the thought process, user research, iteration, and rationale behind your design decisions.

• Time Management: Practice working within time constraints if a live exercise is given.

• Stakeholder Communication: Be ready to present your work clearly and concisely, as if to a client or internal stakeholder, explaining your rationale and addressing potential concerns.

📝 Enhancement Note: The emphasis on "defining UX Board Best Practices and templates" suggests that candidates might be asked about their approach to creating reusable design assets or establishing design standards. Demonstrating an understanding of how to scale UX effectively across multiple projects is key.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Essential for wireframing, mockups, prototyping, and potentially design system management. Mastery of Figma’s collaborative features and advanced capabilities is expected.

• Board Platform: While not explicitly listed as a tool to be proficient in beforehand, the role requires a commitment to "acquire deep product knowledge and UX expertise in the Board ecosystem." This implies the need to become highly proficient in using and designing within the Board Intelligent Planning Platform.

Analytics & Reporting:

• User Analytics Tools (e.g., Google Analytics, Mixpanel, Hotjar): While not explicitly required, familiarity with tools that track user behavior, identify pain points, and measure the success of design changes would be beneficial.

• Data Visualization Libraries/Tools: Understanding how data is visualized within BI/CPM contexts is key. Experience with tools like Tableau, Power BI, or even libraries like D3.js (though less likely for this specific role) could provide context.

CRM & Automation:

• CRM Systems (e.g., Salesforce): Understanding how user data is managed in a CRM can be helpful for context, especially when designing interfaces that interact with customer data.

• Project Management Tools (e.g., Jira, Asana, Trello): Likely used for managing design tasks, tracking progress, and collaborating with development teams.

📝 Enhancement Note: The core requirement is deep proficiency in Figma and a strong commitment to learning and mastering the Board platform itself. The company views its platform as the primary canvas for design work, so understanding its capabilities and limitations will be paramount.

👥 Team Culture & Values

Operations Values:

• Customer Centricity: A primary focus on understanding and meeting user needs to create easy-to-use products for clients.

• Innovation & Growth Mindset: Encouraging forward-thinking, embracing new ideas, and continuously aiming for improvement and higher achievements.

• Collaboration & Openness: Valuing open and effective collaboration to deliver results and celebrate shared successes.

• People-Centricity: Believing that every colleague brings unique value and fostering an environment where people are respected and valued for their uniqueness.

• Agility: Designing the product with enterprise planning agility in mind, reflecting a dynamic and responsive approach.

Collaboration Style:

• Cross-Functional Integration: Working closely with Professional Services, Customer Success, and Pre-sales teams to ensure a unified approach to client solutions and product demonstrations.

• Feedback-Driven: Actively soliciting and incorporating user feedback to refine designs and improve product usability.

• Knowledge Sharing: A culture that encourages sharing expertise, particularly in defining and disseminating UX best practices and templates.

📝 Enhancement Note: The company explicitly states its commitment to Diversity and Inclusion, valuing respect and uniqueness. Candidates should be prepared to discuss how they contribute to inclusive environments and collaborate effectively with diverse teams.

⚡ Challenges & Growth Opportunities

Challenges:

• Deep Specialization: The requirement to "work exclusively with Board" and "specialize deeply in its ecosystem" presents a challenge for designers accustomed to broader toolsets or industries. The focus is on mastering one complex platform.

• Balancing Best Practices and Client Needs: The role involves defining internal best practices while also adapting solutions to diverse client requirements, requiring a careful balance between standardization and customization.

• Translating Complex Data into Simple Interfaces: Designing effective dashboards for sophisticated BI/CPM software demands translating complex data structures and business logic into intuitive user experiences.

• Stakeholder Management: Effectively communicating design rationale and managing expectations with various internal teams (Sales, CS) and external clients.

Learning & Development Opportunities:

• Board Platform Mastery: Become an expert in a leading Intelligent Planning Platform, gaining specialized knowledge highly valued in the enterprise software market.

• Consulting Skills Development: Hone consulting abilities by working with diverse clients across sectors, learning to understand and address varied business challenges.

• UX Best Practice Formulation: Contribute to defining and shaping the company's UX strategy, offering a unique opportunity for strategic influence and leadership in design.

• Industry Exposure: Gain insights into various industries through client work, understanding their unique planning and analytics needs.

📝 Enhancement Note: The challenge of deep specialization in the Board ecosystem is a key differentiator. Candidates should highlight their ability to learn complex software and their enthusiasm for becoming a subject matter expert in a specific domain.

💡 Interview Preparation

Strategy Questions:

• Design Process: "Walk us through your process for designing a new dashboard feature within the Board platform, from understanding requirements to final handover." Focus on user research, ideation, prototyping, testing, and collaboration.

• Data Visualization: "How do you approach selecting the right chart types to represent complex financial data or KPIs effectively for a business user?" Be prepared to discuss principles of data visualization and user comprehension.

• Problem Solving: "Describe a time you identified a significant UX issue in a software application and how you went about solving it. What was the outcome?" Emphasize critical thinking, root cause analysis, and solution implementation.

• Client Management: "How do you manage feedback from multiple stakeholders with differing opinions on a design? Give an example." Highlight your approach to negotiation, consensus-building, and managing expectations.

Company & Culture Questions:

• Board's Platform: "What are your initial impressions of the Board Intelligent Planning Platform's design based on what you've seen? How might you approach improving its user experience?" Show you've researched the company and product.

• Team Collaboration: "Describe your ideal collaborative environment and how you contribute to a positive team dynamic." Link your answer to Board's collaborative values.

• Growth Aspirations: "Where do you see yourself growing within Board International, particularly in shaping UX best practices?" Align your career goals with the opportunities presented in the role.

Portfolio Presentation Strategy:

• Structure is Key: Organize your presentation logically: Introduction to the project, Problem Statement, Your Role & Responsibilities, Design Process (Research, Ideation, Wireframes, Prototypes, Testing), Design Solutions & Rationale, Outcomes & Impact, Key Learnings.

• Visuals Matter: Use high-quality visuals of your work. Ensure prototypes are interactive and easily navigable.

• Focus on Impact: Quantify results whenever possible (e.g., "reduced task completion time by X%", "improved user satisfaction scores by Y%", "streamlined process Z").

• Be Confident and Articulate: Speak clearly about your contributions and design decisions. Be prepared to answer questions about trade-offs, constraints, and alternative solutions.

• Tailor to Board: If possible, highlight projects that involve data, analytics, or enterprise software, demonstrating relevance to Board's domain.

📝 Enhancement Note: The interview process will likely assess not only design skills but also the ability to operate within a consulting framework and contribute to establishing internal standards. Candidates should be ready to discuss their approach to creating reusable design assets and championing UX within an organization.

📌 Application Steps

To apply for this Senior UX/UI Design Consultant position:

• Submit Your Application: Complete the application form and upload your resume and portfolio through the provided link on the Board International careers portal.

• Portfolio Customization: Curate your portfolio to highlight projects demonstrating proficiency in Figma, user-centered design, data visualization, and experience with complex software applications. Tailor your case studies to showcase problem-solving and impact relevant to enterprise planning or BI/CPM contexts.

• Resume Optimization: Ensure your resume clearly articulates your 5+ years of UX/UI design experience. Use keywords from the job description such as "user-centered design," "wireframing," "prototyping," "Figma," "data visualization," and "client consulting." Quantify achievements where possible.

• Interview Preparation: Thoroughly review your portfolio projects and prepare to discuss your design process, rationale, and the impact of your work. Practice answering behavioral and situational questions related to collaboration, problem-solving, and client interaction.

• Company Research: Familiarize yourself with Board International, its Intelligent Planning Platform, its market position, and its stated company values, especially regarding innovation, collaboration, and people.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.