Senior UX Designer H/F

📍 Job Overview

Job Title: Senior UX Designer H/F Company: NEXTON Location: Paris, Île-de-France, France Job Type: Temps complet (Full-time) Category: User Experience (UX) Design / Digital Product Design Date Posted: November 04, 2025 Experience Level: Mid-Senior Level (5-10 years) Remote Status: On-site

🚀 Role Summary

• Spearhead the design and optimization of user experiences, with a strong emphasis on mobile-first strategies and cross-platform coherence.
• Translate user needs and research insights into intuitive, effective, and performant user journeys, aligning with product strategy and established UX standards.
• Drive user research initiatives, including interviews, usability testing, and quantitative analysis, to identify pain points and opportunities for enhancement.
• Lead the design process from ideation to iteration, utilizing proven UX methodologies to create seamless customer self-care experiences across responsive web and native mobile applications.

📝 Enhancement Note: While the role is titled "Senior UX Designer," the responsibilities and required tools (Figma, Miro, Adobe Analytics, Content Square, A/B Testing) strongly suggest a focus on digital product design and customer experience optimization within a corporate environment, rather than purely agency-side UX. The emphasis on self-care portals, mobile-first, and cross-platform coherence points to a strategic role in enhancing digital customer journeys for an insurance client.

📈 Primary Responsibilities

• Conduct comprehensive user research (interviews, tests, qualitative/quantitative analysis) to uncover user pain points and identify areas for UX improvement.
• Develop and refine user flows, wireframes, prototypes, and mockups using industry-standard UX/UI design tools to visualize and test design solutions.
• Design and optimize user journeys specifically for customer self-care portals, ensuring a consistent and intuitive experience across responsive web and native mobile applications.
• Facilitate and lead co-design and prioritization workshops with Product, Marketing, and Development teams to foster alignment and buy-in for UX initiatives.
• Collaborate closely with Product Owners and developers to ensure the feasibility, coherence, and high quality of implemented UX solutions across all digital touchpoints.
• Champion the adherence to and evolution of the Design System, ensuring UI consistency, brand integrity, and compliance with accessibility standards.
• Define, track, and analyze key UX performance indicators (e.g., usage rates, satisfaction scores, task completion times, mobile adoption) to measure success and inform future iterations.
• Contribute to fostering a strong UX culture within the client organization by promoting the importance of consistent cross-channel user experiences between web and mobile.

📝 Enhancement Note: The responsibilities clearly indicate a senior-level individual contributor role with significant autonomy in user research, design execution, and cross-functional collaboration. The expectation to "lead" workshops and "pilot" continuous improvement through UX metrics solidifies the senior aspect.

🎓 Skills & Qualifications

Education: While not explicitly stated, a Bachelor's or Master's degree in Design, Human-Computer Interaction (HCI), Psychology, or a related field is typically expected for this level. Experience: A minimum of 5-10 years of progressive experience in UX Design, with a proven track record of designing and launching successful digital products and features for web and mobile platforms.

Required Skills:

• Comprehensive UX Methodology Mastery: Ability to select, adapt, and effectively communicate best practices in UX research, design, and evaluation across various product contexts.
• User Research Expertise: Autonomy in planning, executing, analyzing, and translating insights from exploratory research, evaluative testing, and UX performance metrics into actionable design improvements.
• UX/UI Design & Workshop Facilitation: Strong skills in framing UX challenges, designing intuitive user flows, creating interactive prototypes, and leading collaborative co-design and prioritization workshops.
• Responsive & Native App Design: Proficient understanding and application of responsive web design principles and native mobile app design patterns, with a keen eye for ergonomics and visual consistency.
• UX Performance Measurement & Auditing: Confirmed ability to leverage metrics, conduct UX audits, and drive continuous improvement based on data and user feedback.
• Agile Project Management Familiarity: Comfortable and effective within Agile/Scrum rituals, seamlessly integrating into sprint cycles and overseeing the implementation of UX solutions.
• Technical Collaboration: Ability to understand technical constraints and effectively facilitate the integration of UX solutions with development teams.
• English Proficiency: Essential for working within an international environment.

Preferred Skills:

• Experience with Design Systems: Contributing to or leveraging existing design systems for consistent UI development.
• Accessibility Standards: Deep understanding and practical application of WCAG guidelines and other accessibility best practices.
• Knowledge of Insurance or Financial Services Industry: Familiarity with the specific user needs and regulatory landscape of the insurance sector.

📝 Enhancement Note: The required skills are detailed and specific, reflecting a senior practitioner. The emphasis on adaptability and autonomy suggests the candidate will be a key player in shaping UX strategy for the client.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Demonstration of End-to-End UX Process: Showcase a minimum of 2-3 comprehensive case studies detailing your involvement from problem definition and user research through to design, prototyping, testing, and post-launch analysis.
• User-Centered Design Examples: Highlight projects where user research directly informed design decisions, leading to measurable improvements in user satisfaction, task completion, or engagement.
• Cross-Platform & Mobile-First Design: Include examples of how you've designed for both responsive web and native mobile applications, demonstrating an understanding of platform-specific conventions and a mobile-first approach.
• Collaboration & Iteration: Present projects that illustrate your ability to collaborate effectively with cross-functional teams (Product, Engineering, Marketing) and how feedback was incorporated through iterative design processes.
• Metrics & Impact Articulation: Clearly articulate the business and user impact of your design solutions, supported by quantitative data (e.g., conversion rate improvements, reduction in support tickets, increased engagement metrics).

Process Documentation:

• Workflow Design & Optimization: Examples of how you've mapped out complex user journeys, identified bottlenecks, and designed optimized workflows for digital self-care portals.
• Research & Testing Methodologies: Documentation of various user research techniques employed (e.g., journey mapping, persona development, usability testing protocols) and how insights were synthesized.
• Design System Integration: Evidence of working with or contributing to design systems, ensuring UI consistency and scalability across different digital products.

📝 Enhancement Note: For a Senior UX Designer role, a robust portfolio is paramount. The emphasis should be on demonstrating a mature UX process, strategic thinking, and tangible impact, not just visual design skills. Case studies should clearly articulate the "why" behind design decisions and the resulting outcomes.

💵 Compensation & Benefits

Salary Range: For a Senior UX Designer with 5-10 years of experience in Paris, France, the estimated annual salary range is typically between €55,000 and €75,000 gross, depending on specific experience, the client's budget, and negotiation.

Benefits:

• Dynamic Communities: Access to vibrant professional networks within NEXTON for knowledge sharing and peer support.
• Regular Meetups: Opportunities to attend industry events and internal knowledge-sharing sessions to develop skills.
• Comprehensive Training Programs: Access to ongoing professional development and training to enhance UX and design capabilities.
• Sporting & Social Events: Participation in company-sponsored sports activities and social gatherings to foster team cohesion and well-being.
• Sustainable Mobility Package: Support for eco-friendly commuting options, promoting sustainable practices.
• Latest Generation Phone: Provision of a modern mobile device for professional use.
• Contract Type: CDI (Permanent contract).

Working Hours: Standard full-time hours are typically 35-40 hours per week in France, with this role likely adhering to a 40-hour work week, as indicated by the AI data. Flexibility may be offered based on project needs and client arrangements.

📝 Enhancement Note: The salary range is an estimate based on industry benchmarks for senior UX roles in Paris, considering the provided experience level and the cost of living in the region. The benefits are directly sourced from the provided text and highlight NEXTON's commitment to employee development and well-being.

🎯 Team & Company Context

🏢 Company Culture

Industry: NEXTON operates across Digital Transformation, Consulting, and IT Services (ESN - Entreprise de Services du Numérique). The specific client for this role is in the Insurance sector. Company Size: 450+ experts. This indicates a medium-to-large sized consulting firm, offering a stable yet dynamic environment with opportunities for diverse project exposure. Founded: 2011. This suggests a company with established experience and a proven track record in the digital transformation space.

Team Structure:

• Operations Team: This role is part of a client's Marketing and Distribution department, embedded within their digital product team. The UX Designer will work closely with Product Owners, Developers, and potentially Marketing specialists.
• Reporting Structure: The Senior UX Designer will report to a Lead UX Designer or a Product Manager/Director within the client's organization, while being a consultant managed by NEXTON.
• Cross-functional Collaboration: High degree of collaboration with Product Owners, Developers, Marketing teams, and potentially QA testers to ensure seamless product development and user experience.

Methodology:

• Data-Driven Insights: Emphasis on using user research, analytics (Adobe Analytics, Content Square), and A/B testing to inform design decisions and measure UX performance.
• Agile & Iterative Development: Working within Agile/Scrum frameworks, necessitating iterative design cycles, close collaboration, and adaptability.
• User-Centric Design Principles: Core focus on understanding user needs and translating them into intuitive, efficient, and engaging digital experiences.

Company Website: https://www.nexton.com/ (Based on domain_derived)

📝 Enhancement Note: NEXTON positions itself as a blend of consultancy, creative agency, and IT services, suggesting a multifaceted approach to digital innovation. The client environment in the insurance sector implies a need for robust, secure, and user-friendly digital platforms, especially for customer self-service.

📈 Career & Growth Analysis

Operations Career Level: This is a Senior UX Designer role. At this level, the expectation is for an individual to operate with significant autonomy, lead design initiatives, mentor junior designers, and contribute to strategic discussions about product direction and UX best practices. The role involves not just execution but also strategic input and problem-solving.

Reporting Structure: The Senior UX Designer will likely report to a UX Lead, Product Manager, or Head of Digital Experience within the client's organization. They will also have a professional relationship with their manager at NEXTON for career development and support. This dual reporting structure is common for consulting roles.

Operations Impact: The primary impact of this role is on enhancing the digital customer experience for the insurance client, directly influencing customer satisfaction, engagement, retention, and potentially conversion rates through self-care channels. By improving the usability and effectiveness of digital platforms, the role contributes to operational efficiency and customer loyalty.

Growth Opportunities:

• Specialization: Deepen expertise in specific areas like mobile UX, accessibility, user research methodologies, or UX strategy within the insurance/financial services domain.
• Leadership: Transition into a Lead UX Designer role, managing a team of designers, or a UX Manager position, overseeing the entire UX function for a product or department.
• Product Strategy: Move into Product Management roles, leveraging a strong understanding of user needs and digital product development.
• Consulting Expertise: Become a recognized expert within NEXTON, potentially leading client engagements or contributing to the firm's thought leadership in UX.
• Skill Development: Continuous learning through NEXTON's training programs, meetups, and exposure to diverse client projects, fostering a broad skill set.

📝 Enhancement Note: For a senior role, growth typically involves increased strategic responsibility, leadership, and specialization. The structure at NEXTON, combined with client-side exposure, offers a good pathway for developing both technical UX mastery and broader business acumen.

🌐 Work Environment

Office Type: This position is primarily on-site within the client's office in Paris. As a consulting role, the work environment will be dictated by the client's office culture and setup. Office Location(s): Paris, France. The specific office location within Paris would be provided by the client.

Workspace Context:

• Collaborative Spaces: Expect a modern office environment that likely includes open-plan work areas, meeting rooms, and potentially dedicated collaboration zones conducive to teamwork with product and development teams.
• Tools & Technology: Access to standard office equipment, high-speed internet, and potentially specialized design software and hardware as required for UX work. The role explicitly mentions Figma, Miro, Adobe Analytics, and Content Square, implying these tools will be readily available or supported.
• Team Interaction: Frequent interaction with client-side Product Owners, Developers, and potentially Marketing stakeholders, fostering a dynamic and communicative work atmosphere.

Work Schedule: The role is full-time (Temps complet). While specific daily hours might vary slightly, a standard French work week is typically 35-40 hours. The emphasis on Agile methodologies suggests a need for consistent availability during core working hours for team synchronization and sprint activities.

📝 Enhancement Note: The on-site nature of the role in Paris is a key factor. Candidates should be prepared for a traditional office-based work environment and the collaborative dynamics typical of client-site consulting engagements.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A preliminary call, likely with a NEXTON recruiter, to assess basic qualifications, experience, and cultural fit. Be prepared to discuss your UX philosophy and career aspirations.
• Technical Interview / Portfolio Review: This is a critical stage. Expect to present 2-3 detailed case studies from your portfolio. Focus on articulating your thought process, the challenges faced, the solutions you designed, and the measurable impact. Be ready to answer in-depth questions about your UX methodologies, research techniques, and tool proficiency.
• Client Interview: An interview with the hiring manager and potentially key stakeholders (e.g., Product Owner, Development Lead) from the insurance client. This will assess your fit within their team, your understanding of their business challenges, and your ability to collaborate effectively.
• Final Stage (Potentially): A final discussion with a senior leader at NEXTON or the client to confirm alignment on role expectations and compensation.

Portfolio Review Tips:

• Curate Strategically: Select case studies that best demonstrate your senior-level UX skills, particularly in areas relevant to the job description: user research, mobile-first design, cross-platform coherence, self-care portals, and data-driven optimization.
• Tell a Story: Structure each case study as a narrative: the problem, your role and approach, the process (research, ideation, design, testing), the solution, and the results (quantifiable impact).
• Highlight Your Process: Clearly explain why you made certain design decisions, referencing user research, data, or UX principles. Show your problem-solving abilities.
• Demonstrate Collaboration: If possible, showcase how you worked with cross-functional teams and managed stakeholder feedback.
• Be Ready for Technical Deep Dives: Prepare to discuss the specifics of your Figma/Miro usage, your experience with analytics tools, and how you approach A/B testing.
• Focus on Impact: Quantify the success of your projects whenever possible. Use metrics like conversion rates, user satisfaction scores, task completion times, or adoption rates.

Challenge Preparation:

• UX Problem-Solving: Be prepared for hypothetical UX challenges related to customer self-care, mobile applications, or digital insurance services. Practice articulating your approach to dissecting the problem, identifying user needs, and proposing solutions.
• Design System & Accessibility: Anticipate questions about your experience with design systems and ensuring accessibility in your designs.
• Agile Collaboration: Think about how you integrate into Agile teams and communicate UX progress and challenges within sprints.

📝 Enhancement Note: The portfolio review is the cornerstone of the application for a UX role. Candidates should invest significant time in preparing compelling case studies that clearly articulate their senior-level expertise and quantifiable impact.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Essential for UI design, prototyping, and collaboration. Proficiency in creating complex components, auto-layout, and interactive prototypes is expected.
• Miro: Crucial for collaborative activities such as user journey mapping, brainstorming, wireframing, and workshop facilitation.
• Prototyping Tools: Beyond Figma, familiarity with other prototyping tools may be beneficial.

Analytics & Reporting:

• Adobe Analytics: Key for understanding user behavior on the client's digital platforms, tracking key metrics, and identifying areas for optimization.
• Content Square: A user behavior analytics platform for understanding how users interact with the website/app, identifying friction points, and optimizing conversion paths.
• A/B Testing Tools: Experience with platforms like Optimizely, VWO, or built-in analytics A/B testing features to validate design hypotheses and measure performance improvements.

CRM & Automation:

• While not explicitly mentioned as a primary tool for the UX designer, familiarity with CRM systems (e.g., Salesforce, Dynamics 365) and marketing automation platforms can provide valuable context for understanding the broader customer journey and data flow.

📝 Enhancement Note: The explicit mention of Figma, Miro, Adobe Analytics, Content Square, and A/B Testing indicates a modern, data-driven UX environment. Candidates must be proficient in these tools to be successful.

👥 Team Culture & Values

Operations Values (NEXTON & Client Context):

• User-Centricity: A core value, driving all design decisions to meet user needs effectively and efficiently.
• Collaboration & Teamwork: Emphasis on working closely with product, development, and marketing teams to achieve shared goals.
• Innovation & Continuous Improvement: A drive to constantly seek better solutions, leverage new technologies, and optimize existing processes and experiences.
• Data-Driven Decision Making: Utilizing analytics and user feedback to inform strategy and measure success.
• Excellence & Quality: Commitment to delivering high-quality, well-crafted user experiences that meet business objectives.

Collaboration Style:

• Cross-functional Integration: The role requires seamless integration with client-side product, engineering, and marketing teams, participating in their Agile ceremonies and contributing to their strategic discussions.
• Open Communication & Feedback: An environment that encourages open dialogue, constructive feedback, and transparency in design processes and decision-making.
• Knowledge Sharing: Active participation in sharing UX best practices, research findings, and project learnings within both the client team and the broader NEXTON community.

📝 Enhancement Note: The culture likely blends the innovation-driven approach of a digital consultancy with the structured, results-oriented environment of a large corporate client in the insurance sector. A proactive and communicative approach will be key.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing User Needs with Business Goals: Navigating the inherent tension between creating ideal user experiences and meeting strict business objectives, technical constraints, and regulatory requirements within the insurance industry.
• Cross-Platform Coherence: Ensuring a unified and seamless user experience across diverse devices (desktop, tablet, mobile native apps) and touchpoints, which can be technically complex.
• Data Interpretation & Actionability: Effectively translating complex analytics data (from Adobe Analytics, Content Square) and A/B test results into actionable design improvements, especially when data is ambiguous.
• Stakeholder Management: Managing expectations and gaining buy-in from various stakeholders with potentially differing priorities and perspectives within a large organization.
• Adapting to Evolving Technologies: Keeping pace with rapid advancements in UX design tools, methodologies, and user expectations in the digital space.

Learning & Development Opportunities:

• Advanced UX/UI Training: Access to specialized courses and workshops through NEXTON to deepen expertise in areas like service design, UX strategy, or advanced prototyping.
• Industry Conferences & Certifications: Opportunities to attend relevant UX conferences or pursue certifications to stay abreast of industry trends and best practices.
• Mentorship: Benefit from guidance from senior UX professionals within NEXTON and potentially within the client organization, fostering leadership and strategic thinking.
• Exposure to Diverse Projects: Work on various digital initiatives within the insurance sector, broadening understanding of different user segments and business challenges.

📝 Enhancement Note: This role presents significant opportunities for growth by tackling complex design challenges in a regulated industry and leveraging NEXTON's resources for continuous professional development.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to balance conflicting user needs with business objectives. How did you resolve it?" (Focus on your process for negotiation, compromise, and data-driven decision-making).
• "How do you approach designing for a seamless experience across web and mobile native applications? What are the key considerations?" (Emphasize mobile-first, platform conventions, and maintaining brand consistency).
• "Walk us through a complex user journey you designed. What research did you conduct, what were the key insights, and what was the outcome?" (Be ready to detail your UX process and quantifiable results).
• "How do you use analytics tools like Adobe Analytics or Content Square to inform your design decisions?" (Provide specific examples of how data led to design changes and improvements).

Company & Culture Questions:

• "What interests you about NEXTON and this specific client in the insurance sector?" (Show you've researched both NEXTON's consulting model and the client's industry).
• "How do you see yourself contributing to our client's UX culture and driving adoption of UX best practices?" (Highlight your ability to collaborate, evangelize UX, and mentor others).
• "Describe your experience working within an Agile/Scrum environment. How do you integrate UX into the sprint cycle?" (Focus on communication, collaboration, and iterative delivery).

Portfolio Presentation Strategy:

• Structure Your Case Studies: For each project, clearly outline: Context/Problem, Your Role, Process/Methodology, Solution, and Results/Impact.
• Emphasize Your "Why": For every design decision, explain the rationale behind it, linking it back to user research, data, or UX principles.
• Quantify Impact: Use metrics (e.g., "Increased conversion by 15%", "Reduced task completion time by 20%", "Improved user satisfaction score by X points").
• Showcase Collaboration: Mention how you worked with developers, product managers, and other stakeholders.
• Be Concise and Engaging: Practice your presentation to ensure it flows well and stays within the allotted time, while being ready to dive deeper into any aspect.

📝 Enhancement Note: The interview preparation should focus on demonstrating senior-level strategic thinking, a robust and adaptable UX process, strong collaboration skills, and a clear understanding of how UX drives business value, particularly within a corporate client context.

📌 Application Steps

To apply for this Senior UX Designer position:

• Submit your application through the provided SmartRecruiters link.
• Tailor Your Resume: Ensure your resume highlights your experience with UX design methodologies, user research, prototyping, UI design, and your proficiency with tools like Figma, Miro, Adobe Analytics, and A/B testing. Quantify achievements where possible.
• Prepare Your Portfolio: Curate 2-3 of your strongest case studies that showcase your end-to-end UX process, mobile-first design, cross-platform experience, and quantifiable impact. Ensure it's easily accessible (e.g., a personal website or a well-organized PDF).
• Research NEXTON and the Client: Understand NEXTON's consulting model and their client portfolio. Research the insurance industry and common digital challenges faced by insurance companies to frame your understanding and potential contributions.
• Practice Your Pitch: Rehearse your portfolio presentation and be ready to articulate your UX philosophy, problem-solving approach, and how you fit into a client-facing role within a consulting firm.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.