Senior Technical Product Designer

📍 Job Overview

Job Title: Senior Technical Product Designer

Company: Tennr

Location: New York City, New York, United States

Job Type: FULL_TIME

Category: Product Design / Operations Technology

Date Posted: 2025-11-30T00:00:00

Experience Level: 6+ Years (Senior)

Remote Status: Hybrid (4 days/week in office preferred)

🚀 Role Summary

• This role is a unique blend of Product Design and Operations Technology, focusing on building platform-level developer tools within a healthcare tech startup.

• The Senior Technical Product Designer will own the end-to-end design lifecycle, from initial research and concept validation to final product iteration and development handoff.

• A significant aspect of this role involves translating complex technical concepts and user needs into intuitive, scalable design solutions for enterprise SaaS and B2B products.

• The position requires a strong comfort level with technical concepts, ideally with exposure to coding, workflow automation, or developer tools, to effectively design for a technical audience.

📝 Enhancement Note: While the title is Senior Technical Product Designer, the description emphasizes building platform-level developer tools and a comfort with technical/coding concepts. This suggests a strong intersection with Operations Technology, particularly in areas like workflow automation and system design, which are critical for scaling a startup. The focus on enterprise SaaS and B2B products further reinforces the operational context.

📈 Primary Responsibilities

• Own and execute the full design lifecycle for multiple product workstreams, encompassing user discovery, in-depth research, rapid prototyping, iterative refinement, seamless development handoff, and post-launch performance analysis.

• Conduct comprehensive user interviews and customer validation sessions to deeply understand user needs, define critical problems, analyze feedback, synthesize key insights, and iterate designs to align with strategic business objectives and product vision.

• Develop high-fidelity interactive prototypes that clearly articulate user flows and interaction models, ensuring a smooth and efficient transition to the engineering team while effectively managing scope and deadlines.

• Collaborate closely with fellow designers and engineers to establish and maintain scalable design patterns, reusable components, and a cohesive design system that enhances consistency and efficiency across Tennr's product suite.

• Drive the design and successful launch of high-quality, user-centric products that directly address critical patient referral delays within the U.S. healthcare system.

• Translate complex technical specifications and AI-driven functionalities into intuitive and accessible user experiences for a technically sophisticated audience.

• Contribute to the foundational aspects of product strategy, design processes, and operational workflows within a fast-paced startup environment.

📝 Enhancement Note: The responsibilities highlight a deep dive into the product development lifecycle, emphasizing user research, prototyping, and cross-functional collaboration. For a Senior Technical Product Designer, this includes not just aesthetic design but also the strategic thinking behind user flows and system interaction, particularly relevant for building operational tools. The mention of "scalable patterns and components" points towards building a design system that supports operational efficiency.

🎓 Skills & Qualifications

Education: [Specific degree requirements not explicitly stated, but a Bachelor's or Master's in Design, HCI, Computer Science, or a related field is typically expected for senior roles.]

Experience: 6+ years of experience in relevant design roles, with a preference for experience within startups or high-growth environments, particularly focusing on enterprise SaaS and B2B products.

Required Skills:

• Proven ability to break down ambiguous and complex problems into clear, structured, and actionable design projects.

• Exceptional communication skills, capable of articulating design ideas from high-level conceptualization to pixel-level detail, including clear explanations of trade-offs.

• Strong portfolio showcasing complex, polished design work specifically for B2B applications and enterprise SaaS products.

• Demonstrated experience in designing AI-driven experiences or a deep understanding of AI interaction models and their application in product design.

• Adaptability and resilience in fast-paced, rapidly evolving environments, with the ability to respond quickly to changing priorities and manage scope effectively under tight deadlines.

• Proficiency in the full design lifecycle, from user research and discovery to prototyping, iteration, and development handoff.

Preferred Skills:

• Familiarity with modern front-end development technologies such as React, HTML, and Tailwind CSS.

• Experience in designing specifically for developer tools or platforms.

• Understanding of or experience with workflow automation tools and their design implications.

• Experience contributing to or building design systems.

📝 Enhancement Note: The qualifications emphasize strategic problem-solving, advanced communication, and a strong portfolio for B2B/enterprise products. The preference for experience in "startups or high-growth environments" and "developer tools" suggests the need for a candidate who can operate with agility and understand technical intricacies, aligning with the operational demands of a scaling company. Familiarity with specific tech stacks like React and Tailwind is crucial for seamless collaboration with engineering teams building operational platforms.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A robust portfolio demonstrating a track record of designing complex, polished, and impactful solutions for B2B and enterprise SaaS products.

• Case studies that clearly articulate the problem space, your design process, key decisions made, and the measurable impact of your solutions.

• Evidence of designing AI-driven experiences or a deep understanding of AI interaction models, showcasing how you translated complex technology into user-friendly interfaces.

• Examples of how you have handled ambiguity and translated complex technical requirements into actionable design projects.

Process Documentation:

• Case studies should detail the user research and discovery phases, including methodologies used (e.g., user interviews, contextual inquiry).

• Descriptions of iterative design processes, including how feedback was incorporated and how designs evolved based on validation.

• Clear explanations of development handoff processes, including the use of design specifications, style guides, and collaboration tools.

• Documentation of contributions to or creation of design systems, including scalable patterns and reusable components.

📝 Enhancement Note: For a senior design role, especially one with a technical and operational focus, the portfolio is paramount. It needs to showcase not just visual design but a strategic, process-driven approach. The emphasis on B2B, AI, and developer tools means case studies should highlight the complexity handled and the operational efficiency or technical integration facilitated by the designs. The "Nice to have" skills (React, HTML, Tailwind, workflow automation) should ideally be reflected in portfolio projects.

💵 Compensation & Benefits

Salary Range: $150,000 - $200,000 USD per year.

Benefits:

• New, spacious office located in Chelsea.

• Unlimited Paid Time Off (PTO).

• 100% paid employee health benefit options.

• Employer-funded 401(k) match.

• Competitive parental leave policy.

• Daily free lunch provided.

• Fully stocked pantry with snacks.

Working Hours: Standard full-time hours (approximately 40 hours per week), with an expectation of hybrid work, including 4 days per week in the New York City office.

📝 Enhancement Note: The salary range provided is competitive for a Senior Technical Product Designer in New York City, aligning with industry benchmarks for specialized roles in tech startups. The benefits package is comprehensive, offering standard perks like health insurance and retirement matching, alongside attractive startup-specific benefits like unlimited PTO and free meals, which contribute to a positive work environment and employee well-being, often crucial for roles requiring deep focus and collaboration.

🎯 Team & Company Context

🏢 Company Culture

Industry: Healthcare Technology (HealthTech) with a focus on AI-powered referral management.

Company Size: Early-stage startup (specific employee count not provided, but implied by "early designer" and "fast-paced startup environment").

Founded: Tennr is a relatively new company, focused on disrupting inefficient referral processes in healthcare.

Team Structure:

• Early-stage design team, implying a flat hierarchy and significant individual impact.

• Close collaboration with engineering, product management, and potentially business development/operations.

Methodology:

• Data-driven product development, leveraging user research and customer feedback.

• Iterative design and development processes to quickly adapt to market needs and user insights.

• Focus on building scalable systems and platform-level tools to support growth and operational efficiency.

• Emphasis on AI and machine learning (RaeLM™) to automate complex tasks.

Company Website: https://www.tennr.com/

📝 Enhancement Note: Tennr operates in the critical HealthTech sector, aiming to solve a significant operational bottleneck in healthcare referrals. As an early-stage startup, the culture is likely to be dynamic, fast-paced, and highly collaborative, with a strong emphasis on ownership and direct impact, as suggested by the "Cowboy" value. The focus on automation and AI points to a tech-forward approach, where operations and efficiency are core to the product's value proposition.

📈 Career & Growth Analysis

Operations Career Level: Senior Individual Contributor. This role is for an experienced designer who can operate autonomously, lead design initiatives within their workstreams, and mentor more junior team members as the team grows.

Reporting Structure: Likely reports to a Head of Product, Design Lead, or a Founder, given the early stage of the company. The role is expected to have significant autonomy.

Operations Impact: The role has a direct impact on the operational efficiency of healthcare providers by improving the referral process, and indirectly on patient outcomes by reducing delays. Designing developer tools also impacts the efficiency of internal engineering teams.

Growth Opportunities:

• Skill Expansion: Opportunity to deepen expertise in designing for AI, developer tools, and complex B2B/enterprise SaaS products.

• Leadership Potential: As the company scales, there's potential to grow into a Design Lead or Manager role, overseeing a team and shaping the design strategy.

• Cross-Functional Development: Exposure to product strategy, business operations, and the technical underpinnings of AI and healthcare systems.

• Impactful Product Development: Contribute to a product with significant societal impact, solving a real-world problem in healthcare operations.

📝 Enhancement Note: This senior role offers substantial growth potential, moving beyond pure design execution to strategic product thinking and potentially leadership. The emphasis on technical product design and operations technology means the candidate will develop specialized skills highly valued in the current tech landscape, particularly in scaling SaaS companies that rely on efficient internal and external processes.

🌐 Work Environment

Office Type: Hybrid work model, with a strong preference for in-office presence (4 days/week) at a new, spacious office in Chelsea, New York City.

Office Location(s): New York City, NY (Chelsea).

Workspace Context:

• A collaborative environment designed to foster teamwork and innovation, with dedicated office space.

• Access to modern office amenities, including free lunch and a well-stocked pantry, supporting a productive workday.

• Proximity to other businesses and public transport in the Chelsea area.

• The hybrid model balances in-person collaboration with the flexibility of remote work.

Work Schedule: Standard full-time schedule (approx. 40 hours/week), with the expectation of being in the office 4 days per week. This structure supports focused work and team interaction, crucial for a product design role.

📝 Enhancement Note: The hybrid work environment with a strong emphasis on in-office collaboration (4 days/week) suggests Tennr values face-to-face interaction for design sprints, brainstorming, and team cohesion, essential for rapid product development in a startup. The modern office in Chelsea provides a professional and comfortable setting conducive to focused work and team synergy.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your resume and portfolio to assess fit for the Senior Technical Product Designer role.

• Design Challenge/Case Study: Expect a practical exercise or a deep dive into your portfolio to assess problem-solving skills, design process, technical understanding, and ability to handle ambiguity. This may involve presenting a past project or tackling a hypothetical design problem.

• Technical/Product Discussion: Conversations with product managers and engineers to evaluate your comfort with technical concepts, AI interactions, and your ability to collaborate effectively with development teams.

• Team/Culture Fit Interviews: Meetings with other designers, founders, or team members to gauge alignment with Tennr's values, particularly the "Cowboy" mentality, and assess overall cultural fit.

• Final Round: Likely with leadership to discuss strategic alignment and long-term vision.

Portfolio Review Tips:

• Showcase B2B & Technical Complexity: Highlight projects with intricate user flows, enterprise features, and technical integrations. If you have experience with developer tools or AI, make that prominent.

• Detail Your Process: Clearly articulate the "why" behind your design decisions. Explain your research methodologies, problem breakdown, and iterative steps.

• Quantify Impact: Where possible, include metrics or qualitative feedback that demonstrate the success and impact of your designs, especially in terms of operational efficiency or user adoption.

• Highlight Collaboration: Show how you partnered with engineers, product managers, and stakeholders.

• Address Ambiguity: Select projects where you had to navigate unclear requirements or complex technical constraints and explain how you approached and resolved them.

• Consider a "Technical" Piece: If you have a project that involved designing for developers or workflow automation, prioritize it.

Challenge Preparation:

• Understand Tennr's Mission: Research Tennr's product (RaeLM™), target users (healthcare providers, specialists), and the problem they solve (referral delays).

• Prepare to Discuss AI: Be ready to talk about your experience or understanding of designing AI-powered features and interactions.

• Review Workflow Automation Concepts: Familiarize yourself with principles of workflow automation, as this is a key area for operational tools.

• Technical Familiarity: Be prepared to discuss your comfort level with technologies like React, HTML, and Tailwind, and how you collaborate with engineering teams.

• Articulate Trade-offs: Practice explaining design decisions and the trade-offs you considered, especially concerning scope, technical feasibility, and user experience.

📝 Enhancement Note: The interview process for this role will likely be rigorous, focusing on both design craft and technical acumen. The portfolio review will be critical, requiring candidates to demonstrate not just aesthetic skill but a deep understanding of user needs in a B2B/enterprise context, coupled with an ability to design for complex, technical systems and AI.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Figma, Sketch, Adobe Creative Suite, InVision, or similar industry-standard tools for creating high-fidelity interactive prototypes.

• User Research: Tools for conducting and analyzing user interviews (e.g., UserTesting.com, Dovetail, or even structured video conferencing tools).

• Collaboration: Slack, Asana, Jira, Trello, or similar for team communication and project management.

Analytics & Reporting:

• While not explicitly mentioned for the designer, familiarity with product analytics tools (e.g., Amplitude, Mixpanel, Google Analytics) is beneficial for understanding user behavior and product performance post-launch.

CRM & Automation:

• Development Environment: Familiarity with developer tools, workflow automation platforms, and potentially AI/ML platforms (like Tennr's RaeLM™) is highly advantageous.

• Front-end Technologies (familiarity): React, HTML, Tailwind CSS. While not expected to code, understanding these technologies aids in design handoff and collaboration.

📝 Enhancement Note: The technology stack emphasizes industry-standard design tools. However, the "Nice to have" section is crucial here, hinting at the need for a designer who can bridge the gap between user experience and technical implementation. Familiarity with React, HTML, and Tailwind will facilitate smoother collaboration with engineers building the platform, and understanding workflow automation principles will be key to designing effective operational tools.

👥 Team Culture & Values

Operations Values:

• Cowboy Mentality: This is a core value at Tennr, emphasizing proactivity, ownership, setting one's own pace, and driving tasks to completion without needing constant direction. It implies a high degree of autonomy and accountability.

• Impact-Driven: A strong focus on achieving tangible results and making a significant difference, particularly in solving real-world problems within the healthcare system.

• Innovation with Purpose: A culture that encourages creative problem-solving and technological advancement, specifically directed towards solving critical operational challenges in healthcare.

• Collaboration & Relationship Building: Valuing teamwork and fostering strong connections with colleagues, supported by in-office interaction and shared experiences.

Collaboration Style:

• Cross-functional Integration: Expect close collaboration with product managers, engineers, and potentially other business functions to ensure design solutions are technically feasible, strategically aligned, and meet user needs.

• Open Communication: A culture that encourages sharing ideas, providing constructive feedback, and working together to iterate on designs and processes.

• Agile & Iterative: The team likely operates with agile methodologies, valuing flexibility, rapid prototyping, and continuous improvement based on feedback.

📝 Enhancement Note: The "Cowboy" value is a significant cultural indicator, suggesting Tennr seeks self-starters who are comfortable taking initiative and driving projects forward with minimal oversight. This aligns with the operational nature of the role, where efficiency and proactive problem-solving are paramount. The emphasis on collaboration, particularly in a hybrid setting, highlights the importance of effective communication and teamwork in achieving shared goals.

⚡ Challenges & Growth Opportunities

Challenges:

• Navigating Ambiguity: As an early-stage startup, requirements and priorities can shift rapidly. The candidate must be comfortable working with incomplete information and defining solutions in unclear spaces.

• Technical Complexity: Designing for developer tools and AI requires a deep understanding of technical concepts and the ability to translate them into intuitive user experiences for a sophisticated audience.

• Balancing Scope and Quality: Managing design scope within tight deadlines while ensuring high-quality, scalable solutions is a constant challenge in fast-paced environments.

• Cross-Functional Alignment: Ensuring seamless communication and agreement between Design, Engineering, and Product teams on vision, feasibility, and execution.

Learning & Development Opportunities:

• Deepen AI/ML Design Expertise: Gain hands-on experience designing for advanced AI functionalities and understanding their user interaction paradigms.

• Specialize in Developer Tools: Become an expert in designing for technical users, a niche and highly valuable skill set.

• Contribute to Design System Maturity: Play a key role in building and evolving a design system that supports scalability and efficiency across the product.

• Influence Product Strategy: As a senior member, contribute significantly to product vision and roadmap discussions.

• Career Progression: Potential to grow into leadership roles as the company scales.

📝 Enhancement Note: The challenges presented are typical for senior roles in growing tech startups, requiring resilience, adaptability, and strong problem-solving skills. The growth opportunities are substantial, offering a chance to develop highly sought-after skills in AI, developer tools, and design systems, positioning the candidate for future leadership roles in the tech industry.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to break down a highly complex or ambiguous problem into a design project. What was your approach, and what was the outcome?" (Assesses problem-solving, structured thinking, and process documentation.)

• "How do you approach designing for technical users or developer tools? What are the unique considerations compared to consumer-facing products?" (Evaluates understanding of the target persona and technical domain.)

• "Tell me about your experience designing AI-driven features. How do you ensure user trust and transparency in AI interactions?" (Tests knowledge of AI design principles and user experience.)

Company & Culture Questions:

• "What interests you about Tennr's mission to reduce patient delays in healthcare?" (Evaluates alignment with company purpose and industry.)

• "How do you embody the 'Cowboy' mentality in your work?" (Assesses cultural fit and proactivity.)

• "Describe your experience working in a fast-paced startup environment. How do you manage competing priorities and tight deadlines?" (Gauges adaptability and resilience.)

Portfolio Presentation Strategy:

• Structure Your Case Studies: For each project, clearly outline: Problem, Your Role, Process (Research, Ideation, Design, Testing), Solution, and Impact.

• Focus on Technical/B2B Examples: Prioritize projects that showcase your experience with complex systems, enterprise features, AI, or developer tools.

• Articulate Trade-offs: Be prepared to discuss the design decisions you made and the trade-offs you considered (e.g., scope vs. features, technical feasibility vs. ideal UX).

• Highlight Collaboration: Show how you worked with cross-functional teams (engineers, PMs) and incorporated their feedback.

• Demonstrate Understanding of Operational Efficiency: If your design improved a process or workflow, emphasize that impact.

• Be Ready to Prototype: If presenting a hypothetical challenge, be prepared to sketch or quickly prototype your ideas to illustrate your thinking.

📝 Enhancement Note: Interview preparation should focus on demonstrating a blend of strong design craft, strategic thinking, technical comprehension, and cultural alignment. Candidates should be ready to speak fluently about their design process, B2B/enterprise product experience, and their understanding of operational efficiency and AI, especially within the healthcare context.

📌 Application Steps

To apply for this Senior Technical Product Designer position:

• Submit your application through the provided Ashby link.

• Tailor Your Resume: Highlight your 6+ years of experience, specifically mentioning enterprise SaaS, B2B products, AI-driven experiences, and any exposure to developer tools or workflow automation. Use keywords from the job description.

• Curate Your Portfolio: Select 2-3 of your strongest case studies that best represent your skills in technical product design, B2B contexts, and handling complex problems. Ensure these clearly showcase your design process and quantifiable impact.

• Prepare Your Portfolio Presentation: Be ready to walk through your selected case studies in detail, focusing on your strategic thinking, problem-solving approach, and collaboration with engineering teams.

• Research Tennr: Understand their mission, product (RaeLM™), and the problem they are solving in healthcare operations. Be prepared to discuss why this mission resonates with you.

• Practice Interview Questions: Rehearse answers to common design interview questions, with a specific focus on technical product design, AI, and B2B scenarios.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.